Instructor Led Program Training in United States

IPC-610 ...program that includes training and certification, based on the IPC-A-610, is available to your company. This certification will demonstrate your commitment to customer requirements and greatly assists any company dedicated to ISO-9000 or other quality assurance initiatives. IPC-A-610, "The Acceptability of Electronic Assemblies", is the most widely used standard published by the IPC, with  more...

IPC 7711 - IPC 7721 REWORK AND REPAIR IPC Certification. -- This program teaches industry approved techniques on through hole and surface mount rework, land, conductor, and laminate repair. Skills oriented training program covering a variety of procedures from the IPC-7711 "Rework of Electronic Assemblies" and the IPC-7721 "Repair and Modification of Printed Boards and Electronic Assemblies". TRAINING DONE AT  more...

J-STD-001 HAND SOLDERING - IPC CERTIFICATION -- A comprehensive, hands-on solder training and certification program based on the J-STD-001 book. This course gives companies and individuals all the knowledge they need to increase employee skills and performance. The course includes understanding the workmanship standards found in the J-STD-001 book and a healthy dose of hands-on soldering training.  more...

NFPA 70E and Arc Flash Safety, Denver CO ...er 29 CFR 1910 332 for safety related work practices. The program combines lecture and video presentations that deal with all required elements of the OSHAa ™s Electrical Safety-Related Work Practices (Subpart S) and the NFPA 70E standards for Electrical Safety in the Workplace. The NFPA 70E / ArcFlash training course is an 8 hour long Instructor-Led seminar and includes a copy of the 2012  more...

HAZWOPER 8 Hour Refresher, Denver, CO ...Programs' 8 Hour HAZWOPER Refresher training course satisfies OSHA's HAZWOPER requirement for eight hours annual training as mandated by OSHA 29 CFR 1920. 120. The focus of this course changes yearly to reflect trends and practices, regulatory updates and timely topics. The 8 Hour Refresher seminar is Instructor-Led and takes place in Denver, Colorado. - - - - - - OSHA Regulations, 29 CFR  more...

OSHA 10 Hour Training for General Industry, Denver, CO, Instructor-Led Training ...ral Industry Standards, 29 CFR 1910. The 10 Hour Training program is geared for the entry level workers in manufacturing, oil and gas, warehousing, chemical processing, transportation, aviation, etc. The 10 Hour for General Industry training course is a two day Instructor-led class and takes place in our training facility located in Denver, CO. Students will receive an HP&P wallet card  more...

Safety Manager Training Course ...f overseeing workplace health and safety. This training program will introduce the student to the applicable OSHA standards (Health and Safety Programs, Recordkeeping, etc.) and provide insight on how to achieve or maintain OSHA compliance through effective safety management. The Safety Manager training course is Instructor Led and takes place in Denver, Colorado. Topics of discussion:  more...

Oil and Gas 24 Hour Hazard Recognition - Denver, CO ...il and Gas 24 Hour Hazard Recognition is a 3 day training program held in Denver, Colorado. This course was developed as a helath and safety orientation for the Oil & Gas entry level person and support personnel. The course gives students an overview of pertinent OSHA Construction and General Industry regulations and how they apply to the Oil and Gas Industry. Discussion will concentrate on  more...

CPSM Certification Preparation Course ...activities. Organizations developing a strategic sourcing program benefit from sending key personnel to this intense course because the course will bring about cost saving changes in the near term and set the foundation for strategic thinking required for a synchronized supply chain. CPSM Certification Training Intense & Effective a Jack Quinn Solutions, LLC offers the most intense and  more...

CPSM Certification Bridge Exam Preparation Course ...activities. Organizations developing a strategic sourcing program benefit from sending key personnel to this intense course because the course will bring about cost saving changes in the near term and set the foundation for strategic thinking required for a synchronized supply chain. CPSM Certification Training Intense & Effective a Jack Quinn Solutions, LLC offers the most intense and  more...

CPSM Exam Prep for Exam 1 - Foundation of Supply Management ...xam #1 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers the foundations of supply management including contracting and negotiation, cost and finance, international business, social responsibility, sourcing, and supplier relationship management. Each of these areas is essential to establishing a solid foundation for  more...

CPSM Exam Prep for Exam 2 - Effective Supply Management Performance ...xam #2 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers forecasting, logistics, materials and inventory management, organization assessment, planning, product development, project management, and quality. Each of these areas enables effective management of the supply chain in order to maximize customer value.  more...

Customer Service Training Skills ...program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of contact  more...

Train the Trainer Public Workshop Melville, New York - October 25 and 25, 2011. This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery. For more information, please send an email to  more...

Train the Trainer ...programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session designed to help your trainers get to their next level  more...

Predictive Analytics World, April 25-26, 2012 in Toronto ...ggest cross-vendor predictive analytics event ever. PAW's program is packed with the top predictive analytics experts, practitioners, authors and business thought leaders, including keynote addresses from Edward Nazarko, Client Technical Advisor, IBM and PAW Program Chair Eric Siegel, plus special session from industry heavy-weight John Elder, CEO & Founder, Elder Research, Inc. Case  more...

Predictive Analytics World, March 4-10, 2012 San Francisco ...ggest cross-vendor predictive analytics event ever. PAW's program is packed with the top predictive analytics experts, practitioners, authors and business thought leaders, including keynote addresses from Piyanka Jain, CEO, Aryng. com, former PayPal Business Analytics Head, and PAW Program Chair Eric Siegel, plus special sessions from industry heavy-weights Andreas Weigend and John Elder.  more...

Predictive Analytics World for Government Sept 12-13 in Washington DC ...impact it delivers. This conferencea ™s inaugural program features case studies from Federal, State, and Local agencies so you can witness how predictive analytics is applied by: Department of Justice, USDA Risk Management Agency, USDA Food Safety and Inspection Service, U. S. Postal Service Office of Inspector General, Department of Treasury, Department of Defense, National  more...

Prosci's Change Management Certification Program Based on research with more than 2000 organizations from over 65 countries, Prosci's Three Phase Change Management Process and the Prosci ADKAR Model are two of the most widely used tools for leading change on organizational and individual levels. The Prosci Change Management Certification Program is a application-based full-immersion learning experience. Open enrollment courses are available in  more...

Visual C NET Introduction for Developers ...programming in at least one other object-oriented or object-based programming language. You are now entering the new world of .NET programming, using the C# programming language and the Visual C#.NET integrated development environment inside Visual Studio.NET. This is one in a series of C# programming courses. Upon successful completion of this course, students will be able to: Define and  more...

Intro To Programming ...ral principles underlying the practice of object-oriented programming. The concepts and principles in this course are presented in a generic manner, and as such are intended to prepare the student for programming in virtually any object-oriented programming language. Learn how to identify and write basic programs using programming constructs, such as variables, constants, functions, and  more...

Advanced Javascript With Ajax ...re familiar with XHTML and basic techniques of JavaScript programming in designing basic web pages. You can make your web pages more dynamic and attractive by providing additional functionality to them. In this course, you will use the advanced techniques in JavaScript programming and Ajax to make your web pages highly functional. Upon successful completion of this course, students will be  more...

Introduction To Programming With C ...ents. All these software applications are developed using programming languages. As a programmer, you would like to create an application that will be of use to your clients. In the C Programming: An Introduction course, you will use object-oriented programming principles to write programs in C . Upon successful completion of this course, students will be able to: identify the basic  more...

Microsoft Access 2007 Level 1 ...arn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases, tables, and relationships;creating and maintaining  more...

Microsoft Access 2007 Level 2 ...ermediate-level operations of the Microsoft Office Access program. The Level 2 course is for individuals whose job responsibilities include maintaining data integrity;handling complex queries, forms, and reports;and sharing data between Access and other applications. This course is also a prerequisite to taking more advanced courses in Access 2007. Upon successful completion of this course,  more...

Microsoft Office Access 2010 Transition from MS Access 2003 ...arn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases, tables, and relationships;creating and maintaining  more...

Microsoft Access Level 1 2010 ...arn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases, tables, and relationships;creating and maintaining  more...

AutoCAD Level 1 ... course for anyone who needs a full understanding of the program. Level 1, which covers the indispensable core skills, may be taken as a stand-alone class by those whose use of AutoCAD will be limited (for instance, editing drawings created by others). AutoCAD Expert builds directly on the topics covered in Level 1, and will give the student more sophisticated tools for greater control of  more...

Windows 2000 ...er to manage files and folders. Use common Windows 2000 program techniques by working with WordPad and Paint. Customize the Windows 2000 desktop to best suit your needs. OOPS: Execution Error: Processing would exceed maximum allowed string length. Use My Network Places to browse the network and view connections; use the Active Directory to browse and search shared folders; activate the  more...

CWNA - Certified Wireless Network Administrator ...wireless LAN certification for the industry standard CWNP Program, and is your starting point for wireless training and certification. CWNA covers a broad range of wireless LAN topics focused on 802.11 wireless technology rat By choosing CWNA training and certification, you will become prepared to administer any wireless LAN, no matter which vendors' products are used. Upon completion of the  more...

AutoCAD Expert Level Success with AutoCAD begins with a solid foundation in the basics. knowledge and skills. The class is appropriate for all disciplines--architects, engineers, designers, facilities planners, drafters, technicians, and others. It is also appropriate for those who will be primarily involved in editing drawings created by others. We recommend the complete AutoCADLevel 1 and this course for anyone who  more...

SQL Database Design & Implementation ...hes you how to use the Transact-SQL language to query and program Microsoft SQL Server 2000 in a Windows Server Server environment. This course also assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-229, Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition. Upon successful completion  more...

CIW Associate Certification (Foundations) The course is divided into 3 parts: Internet Fundamentals guides you through the Internet and its wide array of useful resources; Web Page Authoring Fundamentals teaches you Web page creation and This certification is recommended for all professionals required to use the Internet in their daily job functions. Information in this course is required for all levels of specialization in the CIW  more...

PowerPoint Level 1 ... Microsoft PowerPoint 2002 is a feature-rich, easy-to-use program that enables you to create presentation slides that combine text, clip art, drawings, tables, and charts and graphs. In this course, you'll learn how to create, modify, and run a basic PowerPoint presentation. You will create and run a basic PowerPoint presentation. Upon successful completion of this course, students will be  more...

Windows NT ...sing buttons and dragging techniques work with multiple programs by using the taskbar to switch between and tile windows observe the contents of a hard disk by using the My Computer icon access a disk quickly by creating a desktop shortcut become accustomed to common Windows NT Workstation program techniques by experimenting with WordPad display the contents of disks by using the  more...

Adobe Premiere (Mac) ...troduce you to most of the features of the Adobe Premiere program. In this course, you will use both basic and advanced editing tools to edit audio and video clips and to create a complete digital movie. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Create a new Premiere project, and specify  more...

CPR and First Aid - Los Angeles CPR Training ...program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student Materials: ASHI CPR  more...

CPR and First Aid - Orange County CPR Training ...program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student Materials: ASHI CPR  more...

Predictive Analytics for Business Marketing and Web 2011 ... com/ analytics-training. html ** An official training program of Predictive Analytics World (pawcon. com) ** ------------------------------------------------------- ABOUT THIS SEMINAR: Business metrics do a great job summarizing the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your  more...

Predictive Analytics for Business Marketing and Web 2011 San Francisco ... com/ analytics-training. html ** An official training program of Predictive Analytics World (pawcon. com) ** ------------------------------------------------------- ABOUT THIS SEMINAR: Business metrics do a great job summarizing the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your  more...

SowellEAC Basic Enterprise Architect Certification Program ...Program The Principal Faculty Member and founder of this program is P. Kathie Sowell. Ms. Sowell is a well-known thought leader in the discipline of enterprise architecture, and is especially known for her practical, down-to-earth approach to the discipline. Ms. Sowell was the original creator and principal author of the Department of Defensea ™s Architecture Framework, now known  more...

SowellEAC 3-Day Enterprise Architecture Seminar ...niversity-sponsored Enterprise Architecture Certification program, SowellEAC offers a 3-day quick-start introduction to the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell was the principal author of the Department of Defense's original  more...

SowellEAC 5-Day Enterprise Architecture Workshop ...niversity-sponsored Enterprise Architecture Certification program, SowellEAC offers a 5-day Workshop in the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell was the principal author of the Department of Defense's original enterprise  more...

Global Sourcing ...program completely describes the aspects of purchasing internationally. Differences between domestic sourcing will be analyzed. The major steps and risks will be identified and the process to arrive at a reasonable sourcing strategy will be developed. Supplier management techniques will be covered as will the development of the proper organization and competencies to source effectively. Topics  more...

Incentive Contracting ...program provides an orientation to incentive contracting; describes the structure and aspects of incentive type contracts; indicates how to evaluate incentive contract costs and performance elements; specifies the regulatory baseline; and defines the overall process of managing an incentive contract. Topics covered include choosing the right type of contract; regulatory basics; cost plus  more...

Inventory Management This 2-day Inventory Management program focuses on inventory management strategies. Given the complex nature of supply chain, different methodologies in working with suppliers will be addressed. ABC analysis, consignment inventory, use of independent warehouses, and the use of MRP systems for future requirements will be evaluated. Participants will develop individual plans to reduce inventory in  more...

Purchasing Under Government Contracts ...program will cover the salient differences between commercial and government contracting and the specific procurement requirements of the Federal Government. The CPSR tool used by the Government to assess contractors' purchasing systems will be evaluated. The tie to policies and procedures and the need to adequately document purchasing activities will be specified. Best-in-class practices will  more...

Statements of Work and Specifications (SOW) ...program provides participants with the tools to create cogent, complete and well-organized statements of work. The program reviews the functions of the statement of work, its link to performance management, and the benefits realized by a specific and well-crafted document. Guidelines are given for writing a good statement of work and examples provided to illustrate the do s and don ts. The  more...

Strategic Sourcing Process ... company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the tie  more...

Supplier Assessment ...program will help participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement. Topics covered include the value of an effective supplier audit; audit techniques;  more...

Supplier Implementation ...program defines the requirements for an effective implementation of a negotiated contract with a specific supplier. During this program, the participant will learn the various steps to follow when transitioning from an existing supplier or suppliers to a new supplier. Implementation at a multitude of company locations will be addressed. Checklists and formats will be provided to assist the  more...

Supplier Quality ...program teaches participants how to develop supplier certification programs. It will distinguish among various inspection techniques drawing on Deming and Juran. ISO and Baldrige as well as other best-in-class supplier evaluation and audit programs will be considered. Quality management and its relationship to productivity will be covered. Supplier quality measures and management techniques  more...

Supply Management Negotiations ...program teaches what is negotiable, purchasing ethics and how to participate in and lead negotiations. As a result of attending this program, participants will learn how to manage a step by step negotiation process; establish objectives; manage contracts and suppliers, and develop a comprehensive negotiation plan to reduce costs and improve productivity. Using a standardized tool, participants  more...

Supply Chain Management In this 2-day program, participants will review their individual supply chains and identify the costs, lead-times, and risks associated with them. Demand management, managing suppliers, the transformation and distribution processes and costs will also be assessed. Action plans will be developed to improve the efficiency and effectiveness of each supply chain.  more...

Advanced Negotiations ...program will focus on the unique negotiation dynamics present in buyer/seller interactions. We will discuss creative negotiating strategies, taking into consideration current thinking in the field. Sample negotiations in the areas of complex system contracts with advanced terms and conditions will be considered. Topics include using frameworks to set negotiating goals; consensus  more...

Advanced Procurement Law ...program focuses on legal rights, liabilities and responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the critical aspects that ensure  more...

Applying Benchmarking Principles to Purchasing This 1-day Applying Benchmarking Principles to Purchasing course is highly interactive and applies the process of benchmarking to purchasing. It includes purchasing-oriented case studies and exercises. Topics include the value of benchmarking; what to benchmark; the basic benchmarking process; and the best sources for benchmarking information. This program will trace the process of benchmarking  more...

Basics for Buyers This 3-day elementary Basics for Buyers course will cover the key areas of buyer's responsibilities including buyer roles, purchasing organization, policies and procedures, price and cost analysis, supplier identification and evaluation, legal aspects, supplier quality, transportation methods, distribution, inventory management, and time management. This program will point out key areas of  more...

Commodity Management ...program covers the ABCs of commodity management: its structure, the roles and responsibilities of the function, the key interfaces, and the organizational implications. The need to evaluate new suppliers and technology will be covered. The establishment of long-term contracts will be emphasized and explained. The requirements for supplier reviews will be specified and the key measures and  more...

Commodity Strategy ...program covers the process of developing the elements of a cross-company commodity strategy. The focus is to develop a strategy of procuring all the requirements for a specific commodity of products or services across the company. The various elements of the commodity strategy will be covered in detail and formats will be provided to guide the participant through the strategy development  more...

Continuous Improvement in Purchasing ...program focuses on a 7-Step continuous process improvement model that can be used to improve purchasing processes and supplier relationships. Participants will learn to create process flowcharts and develop implementation plans to improve results. As a result of attending this course participants will be able to assist their company in creating world-class processes. Specific examples of  more...

Contract Modification Process ...program we will demonstrate how to establish an effective change order/contract modification process; prepare, negotiate, evaluate, process and document contract modifications; and determine a price for contract changes that is fair and reasonable according to FTA Circular 4220.1(d). We will describe the roles and responsibilities required to ensure an effective modification process; indicate  more...

Cost and Price Analysis ...program teaches participants the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead, G&A costs, profit and profit  more...

Creating Performance-Based SOWs ...program teaches participants how to plan for upcoming performance-based contracting, overcome service contract performance problem, draft and complete PBC Statements of Work, facilitate the creation of key PBC SOW measurements, and effectively measure contractor performance under performance based service contracts. Topics include performance based service contracting (PBSC), conducting  more...

Creating Value for the Organization ...program explores various ways to offer value to your organization and describes how to quantify the contribution made by supply management in the short and long term. Supply management professionals must add value to the overall goals of the organization to receive the resources and recognition for their efforts. We will discuss how value can be expressed in different terms, ranging from cost  more...

Customer Service Skills ...program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style, communication pattern, and  more...

Cycle Time Improvement ...program will focus on the methods used to evaluate cycle time; and the impact of the supply chain on cycle time. Participants will learn to assess the quality and performance of cycle time and develop strategies for cycle time improvement. Topics include the elements of cycle time and why cycle time improvement is important to the organization; how to specify the elements of total cycle time;  more...

E-Com Sourcing ...program, participants will learn the basic concepts of e-business; how to assess different e-business offerings; apply e-business initiatives to improve supply chain management; and learn to develop an e-business strategy. We will discuss how e-business initiatives can achieve both the buyer s and seller s objectives. The benefits in terms of hard and soft cost savings will be highlighted along  more...

Establishing and Maintaining Relationships In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.  more...

Essentials of Contracts ...program focuses on the value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types of  more...

Federal Appropriations This 1-day program provides participants with an understanding of the federal appropriations process. Key elements of appropriations law and the impact of appropriations law on contracting offices will be discussed. The budget, authorization, and appropriations processes will be covered, as well as availability of appropriations, obligations, and how appropriations affect contracting.  more...

Financial Analysis ...program we will discuss the reasons to accomplish an effective cost and price analysis. Participants will learn how to recognize, evaluate and negotiate elements of suppliers' costs and prices; and, develop skills to evaluate the financial viability and capability of potential or current suppliers. Information will be provided on how to investigate price trends and the impact of industry/market  more...

Fundamentals of Overhead ...program, participants will learn the types of overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of indirect cost and  more...

Improving Communication in Procurement ...program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their  more...

Intermediate Negotiations ...program participants will gain a better understanding of the negotiation process and negotiating tactics and styles. Participants will learn to develop basic negotiating skills in one-on-one and team negotiations. Topics covered include the negotiating environment; importance of planning; choosing a negotiation model that works; and establishing agendas and control plans. To ensure learning, an  more...

Involving Suppliers in Quality and Cost Objectives ...program, participants will learn how to involve suppliers in continuously monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase. This program will highlight a process  more...

Legal Aspects of Purchasing This 1-day program will cover the gamut of legal aspects of purchasing faced by the buying community. The Uniform Commercial Code and the differences between buying products and services will be highlighted. The principles of agency, contracts, authority, warranties, inspection and acceptance, termination, applicable laws, remedies, claims, and offer and acceptance will be covered.  more...

Managing Contracts With The Government ...program is to provide information about how companies align resources and manage projects after obtaining a government contract. As a result of attending this program, participants will be able to describe how organizations develop and manage project plans; understand the power of aligning resources to projects; understand the elements of an effective project plan; be able to discuss status of  more...

Managing Suppliers ...program provides an understanding of the steps of the entire purchasing cycle. Participants will learn to develop accurate and complete specifications and RFQs; employ the company's purchasing policies and procedures so that more effective purchases are made; select the best suppliers to perform work for and provide services to the company; and more effectively and efficiently manage suppliers  more...

Marketing to the Federal Government ...program focuses on how companies organize for marketing and sales; how sales opportunities are evaluated; and the various bidding and proposal strategies. Areas covered include defining the market, product or service; the marketing plan; marketing to the government and developing the marketing plan for a specific government opportunity; keys to effective government marketing; optimizing  more...

Mastering the Supply Management Tools ...upplier financial analysis, and process improvement. This program will focus on providing the skills necessary to perform the work required to ensure that supply management activities are accomplished in a timely and sufficient manner. Upon completion of the program, participants will be able to: conduct a thorough cost and price analysis; evaluate supplier and commodity markets; develop an  more...

Negotiations This 1-day program will provide the basic approaches to negotiations by buyers and sellers of goods and services. A six-step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one-on-one and team negotiations. Feedback on negotiating styles and tactics will also be provided.  more...

New Product Purchasing Buying new products is substantially different from buying purchase parts. Participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.  more...

Purchasing Law ...program will teach participants processes and techniques to ensure that their company and its suppliers reach mutually acceptable terms. They will learn to understand the aspects and application of the Uniform Commercial Code to organization purchases; and the legal responsibilities of the organization and its suppliers. The dynamics of contract administration and the legal aspects of problems  more...

Subcontract Administration This program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance.  more...

Teaming in Acquisition ...program will demonstrate the value of the teamwork in acquisition today, citing numerous examples of effective teams in best-in-class companies. The process to develop, maintain, and improve high performance teams will be highlighted. Participants will receive feedback on their tendencies to emphasize team activities and the team process overall. Joint team objectives will be developed and  more...

Train-the-Trainer ...program covers trainer techniques and requirements; provides detailed notes to potential instructors on how to manage a training program; describes the management techniques for instructors to keep programs running smoothly. Topics covered include qualifications and skills for trainers; the 25 common mistakes in training; role of the trainer; teaching adults; preparing for the program; opening  more...

Value Analysis ...program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case study  more...

Warehousing and Materials/Inventory Management ...program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement; routine  more...

Working With International Vendors ...liances then this is a good course for you. In this 1-Day program, you ll learn how to effectively lead virtual teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and cost-effective international vendor relationships; consider cultural influences on vendor  more...

World-Class Procurement ...program will focus on creating effective cross-functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization's purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value  more...

Written Communications in Purchasing ...program will focus on improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to provide  more...

Understanding the Impact of Health Care Reform on Employers ... pieces of legislation since the creation of the Medicare program in the 1960s. Register now and learn about the latest developments with this legislation including what is currently being enforced. This is an opportunity for employers to sort through all the information and get only the facts on what is required. This seminar is designed to give you, the employer, the information you need to  more...

Current Issues in Storm Water Regulation ...Benefits for You - Learn how to evaluate your storm water program to ensure compliance - Discover how the latest laws and regulations will impact storm water discharges - Learn how to avoid problems in state enforcement - Find out what you need to know about the emerging permitting strategies Learning Objectives - You will be able to explain storm water regulations and shale gas development. -  more...

Immigration Law and Employer Compliance: A New Era for Employer Liability ...ay, including tips on working with the provincial nominee program. Don't wait - register today to make sure you stay on the cutting-edge of your field. Benefits for You - Strategies for navigating issues related to obtaining work permits - Understand why someone may be inadmissible and how to deal with it - Avoid the most common employer compliance problems with ease - Learn about a pilot  more...

Document Retention and Destruction ...ctices for implementing and updating a records management program that provides a safe harbor. Benefits for You - Decipher how the rules differ for paper and electronic records - Save money by storing only necessary records - Properly and legally dispose of documents - Stay up-to-date on privacy issues - Proactively prepare for litigation through the management of data This seminar is  more...

Pay Equity Act ...ar and get the tools you need to assess your compensation program and ensure that you are in compliance with the Pay Equity Act. You will learn how to plan ahead and reduce your potential exposure to pay equity claims. Our expert faculty will help you navigate the key concepts of the Pay Equity Act and how to justify pay differences. Register today and get the information you need to stay in  more...

Tax Issues Facing Oil and Gas Businesses and Mineral Interest Owners ...l tax issues facing the oil and gas industry. Attend this program and get valuable solutions to tax issues throughout the stages of production and sale, from the geological survey to reporting requirements at year end. Register today and learn about planning techniques to avoid or minimize tax liability and provide valuable tips for navigating audits. Benefits for You - Apply sales tax  more...

Document Retention and Destruction ...on't have an effective records and information management program in place. And even if you do, standards are changing - have your policies and procedures changed with them? Attend this seminar and learn what records to store and when, why and how to destroy them, and how to comply with pertinent statutory and regulatory standards. You'll walk away with a real-world road map and best practices  more...

California Expedited Jury Trials ...ady to successfully navigate the new expedited jury trial program? /strong Attend this enlightening seminar and get the latest information relating to the expedited jury trial program in California. Our seasoned professionals will provide practical answers to your most pressing questions about this new streamlined trial option. You'll get a detailed look at how this new program can help your  more...

Practical and Legal Issues of Employee Wellness Programs ...rlooked - get on the road to success in employee wellness programs. /strong With health benefit costs on the rise, many employers are using targeted, coordinated wellness programs as a last line of defense to their burgeoning health insurance budgets. When designing and implementing such programs, most employers don't think about the ADA, HIPAA, EEOC, DOL, HHS and IRS. Yet in today's employee  more...

OSHA's Recordkeeping Rules Benefits strong OSHA has been stepping up enforcement ... are you in compliance? /strong Attend this seminar and get up-to-date information on the latest OSHA regulations and other developments. In one day you will learn what to expect from an OSHA inspection and how records should be handled. You will also learn about the education and training requirements that are needed for employees. Listen  more...

Overview of Entity Structures, Allocations and Schedule K-1 Preparations for Pass-Through Entity Structures ...ng The Internal Revenue Service's Schedule K-1 Matching Program has brought increased attention to the importance of properly preparing the Schedule K-1 and then properly interpreting and reporting the information on the taxpayer's tax return. This seminar will look at the tax rules applicable to partnerships, LLCs and S corporations, and provide a guide to proper reporting of income on the  more...

Resilience At Work ...program that enables participants to master the competencies of professional resilience, even during times of tremendous external change. Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model. Working from a platform of resilience, participants learn to become change agents and agile  more...

Executive Presentation Skills This presentation training seminar is designed for the mid to high level professional who is required to make executive presentations as part of his or her professional life. The program is geared to the range of situations where busy executives find they require: - Standup Presentation Skills - Board Room Presentation Skills - Sitting Presentation Skills - PowerPoint Presentation Skills  more...

Negotiating Success Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...

Building Team Success ...program that moves individual participants to powerful self discoveries about how they work within teams. And then entire teams discover how they can work more effectively as a cohesive unit and with other teams. This highly interactive program uses experiential learning to help employees at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using  more...

The Leadership Edge ...program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the principles of R. E. S. P. E. C. T., leaders will discover how becoming more  more...

Creating Customer Loyalty ...program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their impact on others. In the program, we  more...

Situational Frontline Leadership ...assroom experience. Each contains the core content of the program of how to have partnering conversations at each development level with the three-day design providing more time for skill practice. The Situational Frontline Leadership program can be further modified by combining and rearranging the learning activities to deliver the program modules over time or on consecutive days.  more...

Coaching Skills For Managers ...program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about themselves as they learn how to  more...

Using OCIPs and CCIPs ...o a construction project. Whether you're the sponsor of a program or an enrolled party in someone else's program, this seminar will help you navigate the complexities of contract language, bid credits, administrative procedures and coverage issues that can make or break your success on a project. Attend this cutting-edge seminar and get the best OCIP and CCIP advice the industry has to offer.  more...

Breaking Down the Short Trial Program ...fective strategies for navigating through the short trial program? Attend this enlightening seminar and stay abreast of the latest issues relating to the short trial program in Nevada. Our seasoned professionals will provide practical answers to your most pressing questions about judicial ethics. You'll get an inside look at how to respond to confusing issues surrounding short trial mediation.  more...

Historic Preservation: Easements, Tax Incentives and Other Considerations Learn how to navigate through complex historic preservation procedures - and prevent costly mistakes. Attend this enlightening seminar and stay abreast of the latest issues relating to historic preservation in New York. Our seasoned professionals will provide practical answers to your most pressing questions about tax incentives. You'll get an inside look at how to respond to confusing issues  more...

Coastal Engineering and Land Use Issues ... surrounding the one-stop coordination express permitting program. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to deal with any challenges that come your way, including tips on defending challenges to your project and dealing with permit denials. Don't  more...

How To Write A Response-Producing Sales Letter ...sitive Response Customer Retention & Business Development Program - a $59.95 value, yours FREE. Created by Positive Response principal and copywriter Ernest Nicastro, this program includes the heart-warming and well-received Happy Thanksgiving Letter. (One client liked this letter so much he insisted on paying Ernest for the rights to use it with his company s employees and customers.)  more...

Conflicts of Interest: Identification and Waivers Conflicts of Interest: Identification and Waivers - Conflicts of interest pose enormous risks to lawyers and their firms, including disqualification, disgorgement of fees, loss of clients and even professional discipline. Dealing with conflicts of interest is therefore one of the most important - and complex - components of a law firm s risk management program.  more...

Collaboration in the Classroom: Implementing Effective Co-Teaching Arrangements Implementing Effective Co-Teaching Arrangements - Students with special needs are increasingly being served in general education classes and more and more educators are being asked to co-teach to meet those diverse needs. However, though co-teaching continues to be used as a service delivery option in the inclusive classroom, many educators report that they are unfamiliar with the strategies  more...

A Practical Approach to Developing a Wellness Program ...Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and adopt healthy behaviors. This  more...

What's New for LEED in 2009: The Overhaul of the U.S. Green Building Council LEED Program ... well-known LEED green building rating and certification program. The revisions provide an improved level of stringency for green building criteria and rework the numerical rating system to be easier to understand. Key provisions receiving attention include energy efficiency, materials, water conservation and sustainable sites sections. Changes to green design intent, prerequisites and  more...

Leadership Skills for the Project Professional ...igned to strengthen the leadership skills of the project/ program management practitioner. Participants examine the different roles of manager and leader and consider the relative merits each role in the project or program environment. Because the program/ project manager serves as the primary liaison between organizational leadership (i. e., upper management) and the project team, he/ she must  more...

Motivating Employees to be Their Best Leadership Development ...program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate  more...

InDesign CS Creating Basic Publications (Level 1 - Windows) Adobe ® InDesign ® is a robust and easy to use design and layout program. With it you can create documents of many types, from single page advertisements and flyers, to complex multi-page color publications. In this course you will learn the basics of creating documents with InDesign ®. You can get a complete list of other Adobe classes at  more...

Illustrator CS Creating Basic Illustrations( Level 1 - Windows) ...program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple shapes to create logos. You'll also combine  more...

Fast Track to Spring 2.x and Spring Web Flow 2 ...rks like Hibernate (DAO and ORM modules), Aspect-Oriented Programming (AOP module), integration with Java Web technologies (MVC and Web Flow), security, transactions, and more. This course is a completely new course based on the Spring 2. 0/ 2. 5 releases. It starts with the basics of Spring and in-depth coverage on using the powerful capabilities of the Core module to reduce coupling,  more...

Fast Track to Spring 2.x ...rks like Hibernate (DAO and ORM modules), Aspect-Oriented Programming (AOP module), integration with Java Web technologies (MVC module), security, transactions, and more. This course is a completely new course based on the Spring 2. 0 and 2. 5 releases. It starts with the basics of Spring and in-depth coverage on using the powerful capabilities of the Core module to reduce coupling,  more...

Fast Track to Spring 3 and Spring MVC Web Flow ...rks like Hibernate (DAO and ORM modules), Aspect-Oriented Programming (AOP module), integration with Java Web technologies (MVC and Web Flow), security, transactions, and more. This course is a new course based on the Spring 3 release. It includes complete coverage of the annotation based approach to configuration and the use of Java-5 capabilities that was first introduced in Spring 2. x,  more...

Fast Track to Spring 3 ...rks like Hibernate (DAO and ORM modules), Aspect-Oriented Programming (AOP module), and integration with Java EE Web technologies, security, transactions, and more. This course is a new course based on the Spring 3 release. It includes complete coverage of the annotation based approach to configuration and the use of Java-5 capabilities that was first introduced in Spring 2. x, and which  more...

SAP Enterprise Resource Planning Course This course is designed specifically for members of an organization that would like to obtain an overview of core SAP functionality. The goal of this course is to teach participants SAP basic, SAP Netweaver, Human Capital Management, Procurement, Product Lifecycle Management, Manufacturing Execution, Inventory Management, Warehouse Management, Sales Order Management, Enterprise Asset Management,  more...

Revit Architecture 2008 Intermediate ...program for designing buildings. a Parametrica refers to the way Revit objects are defined by parameters, such as dimensionsa you can change a dimension and the model updates automatically, or change the model and all the views and drawing sheets based on it update automatically as well. The name a Revita implies this ease of revision that is at the heart of the software. This course  more...

Revit Architecture 2009 Fundamentals ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. The objective of the Revit Architecture 2009 Fundamentals course is to enable students to create full 3D architectural project models and  more...

Revit Architecture 2009 Intermediate ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. The name a Revita implies this ease of revision that is at the heart of the software. Since building projects themselves tend to be extremely complex, Revit Architecture is a necessarily complex program. This 2009 training guide has a significantly different layout than previous Revit  more...

Revit Architecture 2010 Advanced ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Conceptual Design to BIM Management, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that is at the heart of the software. Since  more...

Revit Architecture 2010 Fundamentals ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that is at  more...

Revit Architecture 2010 Intermediate ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that is at  more...

Revit Architecture 2011 Fundamentals ...tecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. This training guide is designed to teach you the Revit  more...

Revit Architecture 2011 BIM Management ...building life cycle. Revit Architecture is a powerful BIM program that supports the ability to coordinate, update, and share design data with team members throughout the design, construction, and management phases of a buildinga ™s life. A key component in managing the BIM process is to establish a company foundation for different types of projects by creating standard templates and custom  more...

Premiere Pro 7.0 - Basic Video Editing (Level 1 - Windows) You've probably shot video with a digital video camera, and maybe worked with recording audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you'll use Adobe Premiere Pro to create a video program that combines video, audio, and still images You can get a complete list of other Adobe classes at  more...

Premiere Pro 1.5 - Basic Video Editing You've probably shot video with a digital video camera, and maybe worked with recording audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you'll use Adobe Premiere Pro to create a video program that combines video, audio, and still images. You can get a complete list of other Adobe classes at  more...

Adobe Illustrator CS2 - Level 1 ...program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple shapes to create logos. You'll also combine  more...

Managing Managers ...program about managing managers? What is it thata ™s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita ™s difficult for you to create a sense of unity and cohesiveness for your  more...

Leading Through Changeleadership development ...eople around you need to learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change. You can get a  more...

Juggling Multiple Priorities ...eak them down into daily roles and responsibilities. This program examines many different approaches to time management and introduces new techniques to enhance your approach in different situations. Practice tools for prioritizing tasks, setting boundaries, eliminating tainted time, and much more in this action packed program. You can get a complete list of other Leadership Development  more...

Interviewing and Hiring ...ical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job performance. Identify competencies associated with the job, conduct interviews and practice evaluating and recruiting candidates in this highly interactive curriculum. You can get a complete list of other  more...

Interactive Interviewing ...on who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative reactions and deal constructively with other peoplea ™s anger. In turn, you will have increased confidence in your assessments and interviews, and  more...

Business Architecture and Process Management This course teaches the basics of Business Architecture as a business management and project practice. It instructs how to apply business consulting and transformational business process engineering practices focusing on how to generate business value and capability through the adoption of standards and modeling methodologies. We have found many companies are struggling with transformational  more...

AutoCAD Architecture 2008 Advanced AutoCAD Architecture is a AutoCAD optimized for architecture.a In addition to all the standard AutoCAD tools, it offers a host of features to greatly increase the speed and efficiency of architectural drawings. The software is designed to work from first concept (conceptual design or mass model) all the way through to design development, working drawings, and facility maintenance. To meet  more...

AutoCAD Architecture 2008 Fundamentals AutoCAD Architecture is a AutoCAD optimized for architecture.a In addition to all the standard AutoCAD tools, it offers a host of features to greatly increase the speed and efficiency of architectural drawings. The software is designed to work from first concept (conceptual design or mass model) all the way through to design development, working drawings, and facility maintenance. To meet  more...

AutoCAD - AutoCAD LT 2011 Fundamentals ...ticated techniques that extend a student's mastery of the program. For example, users go beyond the basic skill of inserting a block to learn how to create blocks, and beyond the basic skill of using a template to understand the process of setting up a template. The following areas are covered: Using more advanced editing and construction techniques Adding parametric constraints to objects  more...

AutoCAD - AutoCAD LT 2011 Fundamentals Part 2 The objective of AutoCAD/ AutoCAD LT 2011 Fundamentals Part 2 is to enable students to create a basic 2D drawing in AutoCAD. All topics, including features and commands, relate both to AutoCAD and AutoCAD LT unless specifically noted otherwise in the courseware. To make the process easier and provide flexibility for instructors and students, the course is divided into two parts that can be  more...

Adobe Illustrator CS2 - Level 1 (Macintosh) ...program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple shapes to create logos. You'll also combine  more...

DotNET Tuning Debugging and Optimization ...st solutions. This course is designed for the experienced programmer to quickly come up to speed on techniques for debugging and optimizing .NET programs. It also covers tuning applications after they have been deployed. This course is designed for using the C# programming language. However, the techniques for debugging a .NET program do not generally depend on the programming language used  more...

Windows Presentation Foundation Using C# ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 4. 0 and Visual  more...

Adobe Premiere Pro 2.0 - Basic Video Editing You have probably shot video with a digital video camera, and maybe recorded audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you will use Adobe ® Premiere ® Pro 2. 0 to create a video program that combines video, audio, and still images. You can get a complete list of other Adobe classes at  more...

Developing JSF Web Applications with Spring and Hibernate ...program JSF Web Applications, how to use the Spring Framework, and to use the Hibernate Object/ Relational Mapping (ORM) framework to implement the persistence layer of J2EE applications to develop flexible, testable and maintainable Java EE web applications. Besides covering each of these technologies individually, emphasis is placed on how to utilize them together. You can get a complete  more...

Basic Assembler Language ... students to the basic skills required to write assembler programs using the IBM High Level Assembler (HLASM). Students will code Assembler programs with the following capabilities - Use Character, packed and binary data instructions Edit input data and build output reports Processing data in tables Build program linkage Code data management macros Use dumps to debug Assembler  more...

ITIL@ LIFECYCLE COURSE CONTINUAL SERVICE IMPROVEMENT (CSI) ...lementing and optimizing a successful, metrics-driven CSI program. Embedded into the course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL Certification classes, it brings ITIL processes and concepts to life. Within a virtual business environment, we introduce a service and then follow it from strategic decision through implementation. Living the  more...

ITIL@ MANAGING ACROSS THE LIFECYCLE (MALC) COURSE ...cohesive, well-managed and sustainable Service Management program. Topics include business, management and supervisory objectives, purpose, processes, functions and activities, and the interfaces and interactions between the processes covered in the Service Lifecycle. Embedded into this course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL  more...

Windows Presentation Foundation Using C# ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 4. 0 and Visual  more...

Advanced and Applied Project Management ... who wish to apply and enhance their fundamental project/ program management skills. The course re-establishes essential project management processes through hands on application of skills using both a course case study and a computer-based project simulation tool. Participants take a realistic project from inception (initiation) through completion (closure). You can get a complete list of  more...

Adobe Premiere Pro CS3 - Basic Video Editing You have probably shot video with a digital video camera, and maybe recorded audio clips. However, you now need to put the video, audio, and still images together and create a video program. In this course, you will use Adobe ® Premiere Pro CS3 to create a video project. You can get a complete list of other adobe classes at http://www.wintrac.com/courses/coursesadobe.asp  more...

Quattro Pro 10 - Spreadsheets Quattro Pro 10: Spreadsheet will introduce you to the basics of the Quattro Pro 10 electronic spreadsheet program. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

FileMaker Pro 5.5 Basic Skills For (Windows) FileMaker Pro is a powerful database program that allows tremendous flexibility in the entry and manipulation of information. In this course, you will learn the basics of FileMaker Pro so that you can create and use databases to organize your information. You can get a complete list of other Desktop Application Software classes at  more...

SCP Level One - Network Defense Countermeasures ...econd course in the first level of the Security Certified Program, focusing on the student's understanding of the architecture for network defense. The course is designed for the student who is a network administrator responsible for maintaining a wide range of networking technologies. Students will work with layered network defense structures and implement firewalls on various platforms.  more...

SCP Level One - Network Security Fundamentals ...s the first course in Level One of the Security Certified Program. After completion of this course, students wishing to complete Level One should take the Network Defense and Countermeasures course Students learn to work with various protocols, and create security across different platforms in router-based networks. Covers several of the techniques commonly used by network attackers and  more...

How to Handle Change and Upheaval (leadership development) Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other Leadership Development classes at  more...

How to Conduct Internal Investigations Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This  more...

Employee Initiative How to Make It Happen (leadership development) Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Microsoft Project 2000 - Level 1 Students will probably get the most out of this course if they want to learn how to use Microsoft Project 2000 to assist them with project management. Students should have some project management experience and be familiar with terms such as Gantt Chart, task, critical path, and resource. Students should also be familiar with terms such as computer memory, data files, and program files. No  more...

Introduction to MQSeries Application Development ...and hands-on workshops to demonstrate the capabilities of programming Java applications using IBMa ™s MQSeries. Within this course, each student will be exposed to the following topics; the major components of an MQSeries installation (both local and remote), install the MQSeries client, develop MQSeries Java program using RAD v6. 0, connect to queue manager, MQI API, both read and send  more...

Develop Oracle 9i PL-SQL Program Units ...ation development is the creation of database server-side program units. This course discusses the subjects of database triggers and stored procedures. Advanced topics such as using system-supplied packages, programming for superior performance, object oriented encapsulation of logic into packages and many others are discussed in detail. You can get a complete list of other Oracle classes at  more...

Program With PL-SQL COMPLETE LIBRARY ...ase environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. This course is taught using the following two volumes. Each volume may be presented as a standalone course. However, It is also frequently combined for this presentation as the "complete library" to consider more advanced features of the language as a single 5-day presentation. You  more...

Oracle Database 10g - Program With PL-SQL Part II This Oracle 10g courseware training guide book will consider grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 10g - Program With PL-SQL Part I This Oracle 10g courseware training guide book will consider the grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 11g R2 - PLSQL Fundamentals II - Develop Program Units This Oracle 11g courseware training guide book will equip students to develop database server-side PL/ SQL program units within an Oracle database. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 11g R2 -PL and SQL Fundamentals - Complete Library ...book will provide an introduction to the PL/ SQL database programming language, based upon the latest features available with the Oracle database. Syntax, structure and features of the language are discussed in the context of database applications and programming. This course equips students to develop database server-side PL/ SQL program units within an Oracle database. You can get a  more...

Introduction to Developing OO Applications with Java for Procedural Developers Learn the key object technology concepts together with the current trends, tools, and techniques to support developing Java applications. Learn not only the object technology concepts, but also the fundamentals of the Java language itself, to write and organize classes to create a simple, but usable application. In our hands-on labs, take a case study from paper to product. Learn to use the  more...

SMPand E Fundamentals This course provides the fundamentals of SMP/ E processing for installation and maintenance of systems software and program products. Topics will include an examination of SMP/ E commands, a detailed review of MCS statements and their purpose, and exercises to enable the student to gain a working familiarity with SMP/ E processing. You can get a complete list of other Mainframe classes at  more...

DOTNET Distributed Applications Using C# ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. .NET remoting enables a .NET client to interact with a .NET component in a different application domain, which may be hosted on a different computer. This course teaches in detail the skills needed to  more...

Xpediter IMS Modify the Xpediter SetUp to test programs that run under MPP, BMP, and BTS. Use the Xpediter Debugging Tools / Commands to examine program execution. Convert the "standard" Compile & Link JCL to it's Xpediter counterpart. Prepare a program to run under Xpediter. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

Oracle9i Advanced PLSQL Programming ...d Queuing (DBMS_AQ). You'll also be introduced to PL/ SQL program tracing and tuning with DBMS_TRACE and DBMS_PROFILER. This course has been completely updated for Oracle9i. Working examples are included throughout the course book and students have access to electronic versions of all examples and lab solutions. Approximately 50% of class time is spent on hands-on exercises. You can get a  more...

DOT NET Tuning Debugging and Optimization ...st solutions. This course is designed for the experienced programmer to quickly come up to speed on techniques for debugging and optimizing .NET programs. It also covers tuning applications after they have been deployed. This course is designed for using the C# programming language. However, the techniques for debugging a .NET program do not generally depend on the programming language used  more...

Adobe Captivate 3.0 ...cation and would like to create a computer-based training program to teach students how to use that software. Adobe ® Captivatea 3. 0 is a tool that automates the creation of software training materials. In this course, you will use Adobe ® Captivatea 3. 0 to develop demonstrations and interactive simulations of software applications. You can get a complete list of other adobe  more...

FreeHand MX Level 1 (windows) Macromedia FreeHand is an extremely powerful and sophisticated graphics program, capable of creating complex and attractive illustrations and text effects. In this course you will learn many of the basic skills that will allow you to take advantage of FreeHand's powerful tools. You can get a complete list of other Multimedia & Design classes at  more...

Quattro Pro 11 Quattro Pro 11 ® is a hands-on instruction book that will introduce you to the basics of the Quattro Pro 11 electronic spreadsheet program. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

PowerPoint 2002 (XP)- Level 1 Welcome to the world of computerized desktop presentation. Microsoft PowerPoint 2002 is a feature-rich, easy-to-use program that enables you to create presentation slides that combine text, clip art, drawings, tables, and charts and graphs. In this course, you'll learn how to create, modify, and run a basic PowerPoint presentation. You can get a complete list of other Desktop Application  more...

Web Service Fundamentals Using VB DOTNET and ASP DOTNET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Service Fundamentals Using C# and ASP DOT NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Windows Presentation Foundation Using Visual Basic ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 3. 5 and Visual  more...

Windows Presentation Foundation Using C# ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 3. 5 and Visual  more...

INTRODUCTION TO WINDOWS PRESENTATION FOUNDATION USING C# ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. You can get a complete list of other Dotnet  more...

Sales Over the Phone (Road Map to Telephone Sales Excellence) ...les superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and follow up on them more effectively, use a script that doesna ™t sound scripted, and use your voice to enhance each and  more...

Sales Presentation Skills (office2007) ...etition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into  more...

Sales Presentation Skills (office 2003) ...etition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into  more...

The 7 Triggers to YES for Sales ...for Sales is a powerful, breakthrough persuasion training program enabling people to quickly persuade a YESa decisions, to get commitment, compliance and results from others. We can effectively influence othera ™s decisions only when we understand how others make decisions. Based on the exciting new science of live brain imaging, we know, for the first time, how the brain processes  more...

Network Security Fundamentals Network Security Fundamentals is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. This course is the first course offered in Level One: Defense of the Security Certified Program. You can get a complete list of other Security classes at  more...

Network Defense And Countermeasures Network Defense and Countermeasures is the second course in the first level of the Security Certified Program. This course focuses on students' understanding of the architecture for network defense. You can get a complete list of other Security classes at http://www.wintrac.com/courses/coursesSecurity.asp  more...

Hardening the Infrastructure Hardening the Infrastructure is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the first course offered in the first level of the Security Certified Program. You can get a complete list of other Security classes at  more...

Advanced Security Implementation This course is designed to provide the foundation knowledge to network administrators and security professionals who are seeking to learn about advanced security issues surrounding PKI and biometrics. Advanced Security Implementation is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement  more...

Enterprise Security Solutions Enterprise Security Solutions is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the second course offered in the second level of the Security Certified Program. This course is preceded by Advanced Security Implementation (ASI). You can get a complete  more...

Motivating Employees to be Their Best ...program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate  more...

Leading Through Change ...eople around you need to learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change. You can get a  more...

Delegating for Growth (leader) Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Cross-Functional Teams Working in teams is not new, but working effectively and in a timely fashion can be a challenge for even the finest tuned teams. This course will make the exchange of information much easier. You will learn how to lay the groundwork, the best way to build and shape a team, how to get the work accomplished and ways to evaluate performance. Why not make the job of cross-functional teams more  more...

Conflict Management ...it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the  more...

Communication Skills for Technical Professionals In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the  more...

Corel Designer 9- Level 1 Corel DESIGNER 9 Level 1 is a hands-on instruction book that will introduce you to the basics of the Corel ® DESIGNERa 9 application package. Corel DESIGNER is a sophisticated graphics program capable of creating complex technical illustrations and annotated illustrations. In this course, you will learn many of the basic skills that will allow you to take advantage of Corel DESIGNER's  more...

Introduction to AutoCAD LT 2007 ...oCAD LT lacks some of the high-end features of its parent program, notably AutoLISP programming capability and 3D solid modeling. For the great majority of users, however, LT will appear every bit as powerful and sophisticated as AutoCAD itself. Consequently, learning AutoCAD LT is just as big a challenge as learning AutoCAD. The objective of Introduction to AutoCAD LT 2007 is to make the  more...

AutoCAD LT 2007 Level 1 ...include some of the high-end features of the full AutoCAD program, AutoCAD LT is one of the most sophisticated computer applications that students are likely to encounter. Learning to use it is therefore not a trivial undertaking. To make the process easier and provide flexibility for instructors and students, the course is divided into two parts that can be taken independently. AutoCAD LT  more...

AutoCAD Architecture 2010 Advanced AutoCAD Architecture is a AutoCAD optimized for architecturea . In addition to all of the standard AutoCAD tools, it offers a host of features to greatly increase the speed and efficiency of architectural drawings. The software is designed to work from first concept (conceptual design or mass model) all the way through to design development, working drawings, and facilities maintenance. To  more...

Web Services Using VB.NET and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Service Fundamentals Using VB.NET and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Service Fundamentals Using C #and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Services Using C# and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is  more...

Web Services Using VB.NET and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Services Using Visual Basic and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. The course is  more...

Introduction to WPF Using Visual Basic ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 3. 5 and Visual  more...

Introduction to WPF Using C# ...t. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a combination of code and XAML pages. This course covers the essentials of WPF, providing an orientation to this technology and a firm foundation for creating applications. The course is current to .NET 3. 5 and Visual  more...

COBOL- Debugging in Language Environment (LE) This course covers the resolution of COBOL program Abends in the Language Environment (LE). This course reviews all COBOL compiler options and does an in-depth analysis of the options that help with debugging Abends. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

DB2 for z-OS Database Administration This course begins with a review the concepts and components of DB2 for OS/ 390. DB2 commands and SQL will be used to focus on DB2 administration activities. The relationships between object components will be presented along with communication and security aspects. Design issues of referential Integrity, table check constraints, user defined data types and functions, and triggers are  more...

C++ Programming for Non-C Programmers ... a comprehensive hands-on introduction to object oriented programming in C++ for non-C programmers. Emphasis is placed on the features of C++ that support effective modeling of the problem domain and reuse of code. The course consists of two modules. The first module introduces the core C features of C++, with simplified input/ output through iostreams. The module begins with simple hands-on  more...

Introduction to Microsoft Project ...ke adjustments in order to control complex projects. This program is a hybrid of many other software types including: communication, database, spreadsheet, and scheduling tools. This hands-on class introduces you to the dynamics of creating a schedule, allocating resources while exploring their relationships, and designing a budget. You can get a complete list of other Professional  more...

Tactical Perimeter Defense ...rse is the official courseware for the Security Certified Program SC0-451 certification exam. The Tactical Perimeter Defense course is designed to provide network administrators and certification candidates with hands-on tasks on the most fundamental perimeter security technologies. The network perimeter is often the first line of defense in an organizationa ™s network, and this course  more...

Strategic Infrastructure Security ...rse is the official courseware for the Security Certified Program SC0-471 certification exam. The Strategic Infrastructure Security (SIS) course is designed to follow the hands-on skills utilized in the Tactical Perimeter Defense (TPD) course. The SIS course continues with hardening of strategic elements of your infrastructure, such as your Windows and Linux servers, and goes into detail on one  more...

CERTIFIED DIGITAL FORENSIC EXAMINER Computer Forensics was developed by U. S. federal law enforcement agents during the mid to late 1980s to meet the challenges of white-collar crimes being committed with the assistance of a PC. By 1985 enforcement agents were being trained in the automated environment and by 1989 software and protocols were beginning to emerge in the discipline. The Certified Digital Forensics Examiner program is  more...

Customer Service Over the Phone (sales performance) In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

Sales Presentation Skills ...etition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying criteria and motivators; heighten interest, attention and retention of prospects by injecting creativity into  more...

Sales Over the Phone ...les superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and follow up on them more effectively, use a script that doesna ™t sound scripted, and use your voice to enhance each and  more...

Master Sales Negotiator Self Learning Program (sales performance) ...Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa ™ perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession patterns, overcome buyersa ™ tactics,  more...

Customer Service Over the Phone In today's competitive environment, customer service is often the key that sets a successful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations. You can get a complete list of other Sales Performance classes at  more...

How to Handle Change and Upheaval Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other New Manager Development classes at  more...

Employee Initiative How to Make It Happen Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Delegating for Growth Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Building Organizational Trust New Manager development When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire  more...

CTT+ study Guide v2 This self-study guide has been primarily developed to help experienced trainers prepare for CompTIAa ™s CTT+ computer and video-based examinations. It may also be used as the basis of a workshop-style training program. It is based on an a exam crama learning style and comprehensively explains the two examinations and follows the 2003 exam objectives from CompTIA. You can get a complete  more...

Microsoft Publisher 2003-Level 1 ...t ® Publisher 2003, which is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. You can get a complete list of other Microsoft and MCT  more...

Microsoft Office Publisher 2007 ... Office Publisher 2007, which is an easy-to-use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the web. In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. You can get a complete list of other Microsoft and MCT  more...

Career Planning and Development Todaya ™s work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plana and following through on it. Career planning and development is geared for  more...

Business Etiquette and Common Courtesy Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona ™t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program  more...

Building Organizational Trust When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire  more...

Behavioral Interviewing ...program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ™ve performed 100 interviews or you are new to the interviewing world, this program will give you  more...

The Art and Science of Communication ... a We have a communication problem here.a This one-day program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise strategies to communicate more effectively and avoid  more...

The Art of Successful Coaching Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques  more...

Adapting Your Style As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and  more...

Master Sales Negotiator Self Learning Program ...Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa ™ perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession patterns, overcome buyersa ™ tactics,  more...

Corel Designer 10 -Level 1 Corel ® DESIGNERa 10: Level 1 is a hands-on instruction book that will introduce you to the basics of the Corel ® DESIGNERa 10 application package. Corel DESIGNER is a sophisticated graphics program capable of creating complex technical illustrations and annotated illustrations. In this course, you will learn many of the basic skills that will allow you to take advantage of the  more...

Web Service Fundamentals Using VB.NET and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Service Fundamentals Using C# and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Services Using Visual Basic and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...

Web Services Using C # and ASP.NET ... services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It also examines the fundamentals of SOAP and WSDL essential for creating interoperable Web services. You can get a  more...