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Progress Training Seminars and Classes
From Online Training Directory
Delegating
    Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get more...
From Serebra Learning Corporation
Effective Presentations 3: Put Your Skills To The Test
XEBEC: The final part of the Effective Presentations series concentrates on putting the presenter's skills to the test. From within a fictitious but very realistic simulation, they can evaluate their progress through each stage, choosing how to proceed in the most effective manner through to a successful outcome. Even highly experienced presenters can use this course to access, hone and perfect more...Training and Facilitation: Coaching Skills
MAXIM TRAINING Learn how to coach successfully Effective organisations ensure their employees' skills are continuously expanded and enhanced and coaching makes an important contribution to this process. This Coaching Skills course shows how to assess a Learner's needs, draw up a learning plan, assess competence and review progress. It also looks at the various roles and skills required by a Coach more...The Appraisal Interview
If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure more...Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating more...Process Analysis and Documentation
...o be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done. In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships more...Call Center Operations Performance Measurement
This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance more...Call Center Operations Workforce Management
This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers. more...Call Center Operations Call Center Technologies
This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers. more...Inbound Call Center Management Leadership
...management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware that enhancing your leadership skills can move you closer to your goal of managing an efficient and team-oriented call center. By participating in this course, you are ensuring that your call center will receive the best management and more...Measuring Team Performance Measure for Success
This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group. more...Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing more...Managing the Execution and Control of IT Projects
Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this more...Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing more...Accepting the Decision Implement Decisions
This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively. more...Energizing and Empowering Employees
...mployees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to cultivate employee energy as well as the reasons why it's important. It shows you not only the need to energize and more...Team Leadership Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are more...Delegation Basics
...g some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare for and implement this process, and how to ensure that you and your employees will effectively complete those delegated tasks. By participating in this course, you will more...The Personal Approach in Delegation
...ectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover several important factors about delegation--how you can benefit from a shared commitment to a delegated task, how to identify confident and motivated employees, and how the knowledge of common delegating problems can help more...Effective Delegation Simulation
...orking closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is comprised of four scenarios; each will cover a facet of the delegation process. Based on the Effective Delegation series, this simulation has links to the following courses: MGMT0261, MGMT0262 and more...Non-value added Steps and Tasks
Anytime you have products sitting in inventory it means your resources are not producing cash flow. Identifying and removing the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow more...Communication Skills and Project Management
...ger must also effectively plan, estimate, and monitor the progress of the project and know what tools to apply. This course explores how communication takes place, and presents techniques and strategies for enhancing communication. It also examines how various project management tools can be used to analyze project risk, feasibility, and priority. The course is aligned with the Quality more...Project Server 2003 EPM Administration and Configuring Tracking
To configure SharePoint, implement Project Server 2003 features, and configure tracking Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...JES2 Job and Device Control II
This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be more...Creating and Designing a Project
...t 2007 also enables the collection and sharing of project progress information with a project's team members and stakeholders. This course outlines the basics of project management, and shows how to create and manage a new project using Microsoft Office Project 2007. Business managers, project managers, planners, and team members who want to track and manage project tasks, costs, and resources; more...Tracking and Reporting Progress
To define how to track and report on the progress of your project Business managers, project managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft User Specialist certification; anyone wishing to gain a basic understanding of Microsoft Office Project Professional 2003; end users seeking competence in Microsoft Office Project more...Microsoft Outlook 2000 Intermediate
This course introduces the advanced features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to schedule appointments and events, organize meetings, maintain a journal, and use Notes. Designed to introduce advanced features of Microsoft Outlook 2000. more...Advanced Features of MS Project 2000
This is the second course in the Project 2000 curriculum. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create and assign tasks and resources. It also enables students to manage and generate project reports, and access risks. Additionally, it enables students to use Project Central 2000 for communicating information and managing the Project more...Managing Change: The Change Process
In a Managing Change: The Change Processa you will learn why change is important and what benefits it offers. You will learn why developing a change vision is important as well as the steps you can take to develop one. In addition you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process you will be able to more...Project Management: Communications
This course covers the fundamentals and steps of communications planning, as well as how to provide a team with the information they need to fulfill their responsibilities. This course also addresses how to determine which form of communication to use in information distribution, as well as how to actively encourage informal team communication. Other information in this program includes: how to more...Introduction to Cisco Networking Technologies (INTRO)
Introduction to Cisco Networking Technologies presents important networking fundamentals using the Open Systems Interconnect (OSI) seven layer model concepts; terminology and technologies are explained and illustrated using text and graphics animation. The course includes online assessments that allow learners to measure their progress throughout the learning experience. This course will prepare more...DTD's for XML
...ok into the heart of XML document validation. As students progress through the 6 lessons they will acquire the knowledge necessary to validate XML documents. Students will also understand elements and content models. This course also defines attributes and entities and how to properly make use of them to their fullest extent. DTD's for XML will also examine how DTD's and documents work together more...Conducting Meetings: The Meeting Process
Conducting Meetings: The Meeting Process provides participants with a framework for planning participating in and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. more...
From 123-CBT Computer Based Training
SAP R 3 CO Cost Object Controlling
 Course Overview
This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as more...Outlook 2000 Proficient User
...st.
Send a status report to another person regarding the progress of an assigned task.
Identify the elements of the Journal interface, including the setup options that are available when you use Journal for the first time.
Create a new journal entry manually.
Edit a journal entry.
Identify the built-in views in Journal.
Create a new note.
Edit a note.
Identify the built-in views in more...Diversity Managing Diversity in the Workplace
Team leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture more...Project 2000 Fundamentals
...ect 2000: Tracking Plans Duration: 2 Hour(s) Apply progress lines to tasks in the Gantt Chart view. Identify the reasons for tracking resource allocations. Record the actual work done by resources on a specific task in a project plan. Update the remaining work to be done by resources on a specific task in a project plan. Reschedule the incomplete work on a specific task in a project more...Advanced Project Leadership Bringing Home the Value
...nterpret earned value management systems to judge project progress. Identify characteristics of different project types. Identify other parameters used to classify projects. Identify the benefits of classifying projects. Identify potential issues and guidelines for applying valuation techniques to internal projects. Identify potential issues and guidelines for applying valuation more...Career Development Professional Networking
Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and more...Leadership Development Delegation
...ons to delegates. Monitor a task's progress. Simulation Overview: In this simulation, you will meet with two Assistant Loan Officers to assign them new tasks. You need to identify each delegate's strengths, give directions to each of them with respect to their new tasks, and provide them with appropriate feedback. Unit 3: more...Delegation Understanding Delegation
... To identify the guidelines for monitoring progress on delegated tasks To identify the guidelines for evaluating results from a delegated task Audience This series is designed for Managers who want to improve their delegation skills and in turn increase their own visibility as well as the team a a s visibility within the company. Deployment more...Essentials of Management Succeeding as a New Manager
...ree of your employees for the first time to discuss their progress on each of Icon's major sales accounts. Nathan Iverson, Melissa Brown, and Luis Encinias, all Account Executives, have concerns and productivity issues that need to be resolved. During this simulation, you need to deal with their concerns and respond in an appropriate manner. Additionally, you need to confront a rumor that the more...Conducting Meetings The Meeting Process
...se and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda for a meeting. Ensure that best practices are followed for meeting procedures, such as taking minutes, keeping discussions focused, and summarizing accomplishments more...Change Management Managing Change
... Implement a change. Monitor the progress of a change. Simulation Overview: In this simulation, your Director of Marketing is being promoted and the Marketing Manager has been chosen to fill the vacant Director of Marketing position. You are meeting with them and the Director of Human Resources to discuss the perceived more...Managing Performance Overcoming Performance Appraisal Challenges
...ith an employee. Identify forms of progress reports. Simulation Overview: In this simulation, you will meet with Jennifer Braxton, a very able employee who has taken on many diverse duties within the area of office services in Icon's Consumer Products and Services division. She has performed with poise and dexterity in an more...Managing Change Implementing the Change Process
...pare a plan for change, implement action, and monitor the progress of a change. Learn To Develop a change vision. Prepare a plan for change. Analyze a change situation. Implement a change. Audience This course is suitable for anyone involved in formal or informal change more...Team Leadership Promoting Your Team s Effectiveness
...ls. Establish ways to measure progress of team goals. Create standards to measure performance. Follow guidelines to overcome a team's ineffectiveness. Take action to prevent the negative effects of diversity in your team. Follow steps to measure individual more...Team Conflict Resolving Team Conflict
... Identify how conflict affects team morale, progress, and the workplace. Identify signs of conflict. Approach team conflict by following the correct guidelines. Turn destructive conflict into constructive conflict in a team setting. Apply conflict-resolution skills when more...Project Leadership Overcoming Obstacles
Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders more...
From Training Link Education S.E.A
Cambridge International Diploma for Teachers and Trainers
  ...ing activities to meet learners needs
Assess learners progress and achievement
Evaluate and improve learning programmes and own professional practice
Students will be provided with a toolkit of resources, approaches and ideas so that they can apply them to their own teaching
Course Outline
The aim of the Diploma is to assess a candidate s competence in a range of learning and more...
From RRC Training
NEBOSH International General Certificate Flexible e-Learning
 The NEBOSH International General Certificate follows the successful structure of the National General Certificate but has much wider appeal to an international audience. Instead of being tied to UK national legal requirements, the International Certificate focuses on the essential principles of health and safety. The syllabus incorporates International, technical and other standards (ILO Codes of more...
From Quantum Results Corporation
Executive Leadership Development
  The Executive Leadership Program focuses on the needs of high-level corporate leaders to achieve sustainable results. While leadership depends on specific behavior that should exist in every member of an organization, executive leadership requires another higher level of holistic view of the organization. This program supports the development process of how the leader set practical personal and more...
From Sessions Online School of Design
intro to drawing
Think drawing is a "gift" that has to come "naturally"? You would be surprised to see that it is actually a skill like any other. Let us show you how easily it can be learned.
Drawing is as much about learning how to see and think about form and space as it is about technique. The drawing part itself is just marks on paper. But those marks come together to tell the viewer something about the more...
From The Virtual Training Company
Adobe GoLive 4
GoLive is Adobe's flagship web site building application. Now the budget-conscious user or someone just starting out with the Web can experience the power and ease of GoLive. No other visual Web authoring program gives you this amount of creative control and flexibility. Mark Fletcher makes it all look easy in Virtual Training Company's GoLive 4 tutorial. You progress systematically and smoothly more...Blueworld Lasso
Lasso is a text language that serves as an intermediary between what browsers understand (HTML) and the server software, databases, form information, raw files and other text files. Lasso will allow you to make your database, web site and other files work in conjunction with each other, based on the input of the user. This Virtual Training Company tutorial is recommended for the person who has a more...
From Teach Me IT
Advanced Features of Project 2000
...this course, the student will be able to:
Track project progress
Access risks
Manage multiple projects
Create a master project and its subprojects
Link tasks across projects
List various activities involved in communicating project information
Send and receive messages from project team members
Examine data with tables
Sort and filter data in Project
Print a view
Describe and use more...
From Boston University Corporate Education Center
Online Preparing for the PMP Exam
PMP Prep prepares project managers for the Project Management Professional (PMP ) Certification exam offered by the Project Management Institute (PMI ). This online course will enable you to identify your personal strengths and weaknesses involving mastery of the five Process Groups and nine Knowledge Areas. You will be able to develop a personal study program to prepare for the PMP more...
From Skillspride Online Training
Microsoft Project 2000 Essentials
This course provides practical guidance on how to plan and schedule projects using MS Project 2000. On completion of the course readers will have acquired the skills needed to create a new project; analyze and adjust schedules with date, dependency and resource constraints; customize and print Gantt Chart views and reports; and record and review task progress against the baseline. Readers will more...Microsoft Project 98 Introduction
This course provides practical guidance on how to plan and schedule projects using MS Project 98. On completion of the course readers will have acquired the skills needed to create a new project; analyze and adjust schedules with date, dependency and resource constraints; customise and print Gantt Chart views and reports; and record and review task progress against the baseline. Readers will also more...Microsoft Project 2000 Essentials
This course provides practical guidance on how to plan and schedule projects using MS Project 2000. On completion of the course readers will have acquired the skills needed to create a new project; analyze and adjust schedules with date, dependency and resource constraints; customize and print Gantt Chart views and reports; and record and review task progress against the baseline. Readers will more...
From F+W Publications, Inc.
Focus on the Short Story from Writers Online Workshops
... a writing assignment drawn specifically from the work in progress, which will be submitted to the instructor for private review at the end of the first week of the session. During the second week of each session, work will be posted for group review and feedback. Throughout the workshop you will be able to participate in asynchronous lecture discussion and encouraged to take advantage of more...Focus on the Nonfiction Magazine Article from Writers Online Workshops
... a writing assignment drawn specifically from the work in progress, which will be submitted to the instructor for private review at the end of the first week of the session. During the second week of each session, work will be posted for group review and feedback. Throughout the workshop you will be able to participate in asynchronous lecture discussion and encouraged to take advantage of more...
From LearningSpan, Inc.
Self-paced Training Powered by LearningSpan
...ion of training curricula and tracks individual learners' progress and performance.
LearningSpan has partnered with some of the best courseware developers in their respective fields, to deliver quality, self-paced training, on demand, and at an affordable price.
Health and Safety
MARCOM has one of the largest safety and regulatory compliance libraries in the country. In addition to their more...
From F+W Publications, Inc.
Essentials of Business Writing from Writers Online Workshops
...eview and feedback. You will be able to evaluate your own progress with online, self-graded tests. Throughout the workshop, you will be able to participate in asynchronous lecture discussion. That means that you don t necessarily have to do it at any specific time, purely when it s convenient to you. You will be encouraged to take advantage of ongoing informal discussions and self-directed more...Elements of Effective Writing I: Grammar & Mechanics from Writers Online Workshops
...rcises. You will have an opportunity to evaluate your own progress with online, self-graded "tests." Each session, you ll submit an assignment to the instructor for private review, and optional writing assignments will be posted for group review and feedback. Throughout the workshop, you will be able to participate in asynchronous lecture discussion and encouraged to take advantage of ongoing more...Elements of Effective Writing II: Form & Composition from Writers Online Workshops
In this workshop, you'll learn how to put the pieces together to make your writing coherent, logical and effective. You'll learn the basic principles of composition, explained in easy-to-understand language. And, through the use of numerous examples and practice exercises, you ll begin to develop your own personal style. In order to fully benefit from this workshop, you should already have a good more...Creating Dynamic Characters workshop from Writers Online Workshops
...your own choosing. You can bring characters from works in progress if you like, but the focus will be on character development and characterization techniques that can be applied to any long or short fiction form.
The workshop will consist of six one-week sessions. Each session will include online lectures and associated textbook reading assignments, along with a writing assignment to be more...Essentials of Romance Writing from Writers Online Workshops
... new romantic story or if you prefer work with a story-in-progress.
Above all, a story of romance should whisk the reader away to a different place, a different life, a different reality. This workshop will show how a romance is put together to do just that to allow the reader to escape from mundane cares. You'll learn how the hero of an action novel differs from the hero of a romantic novel. more...
From Backup Training Corporation
Responding to Robbery, Homicide, & Other In-Progress Crimes
The course will examine the planning and communications functions, as well as cover the specifics of homicide and robbery call response tactics, and crime scene management. more...
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