Online Progression eLearning Training
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 learn at home |
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 train the trainer |
 computer based learning |
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From Serebra Learning Corporation
Managing the Quality of the Customer Support Service Center
Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident
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Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident
more...
Training and Development
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in
more...
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in
more...
VoIP Network Integration with Legacy Services
This module focuses on how we interface legacy PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate Signaling System 7 (SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and
more...
This module focuses on how we interface legacy PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate Signaling System 7 (SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and
more...
From 123-CBT Computer Based Training
Moving from Technical Professional to Mgr Series Getting Started
...th conflict. You will give him feedback about his general progression in the role and on his team's performance. Unit 2: IT Planning (0.5 - 1.5 hours) Identify reasons for management planning. Sequence the steps of the planning process. Identify guidelines for using a SWOT analysis to assist in strategic planning. Recognize how strategic plans are implemented. Identify key
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...th conflict. You will give him feedback about his general progression in the role and on his team's performance. Unit 2: IT Planning (0.5 - 1.5 hours) Identify reasons for management planning. Sequence the steps of the planning process. Identify guidelines for using a SWOT analysis to assist in strategic planning. Recognize how strategic plans are implemented. Identify key
more...
From Training Link Education S.E.A
Certificate in Personnel Skills
Aim:
To provide a general understanding of the principles personnel administration.
Target Audience:
This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.
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Aim:
To provide a general understanding of the principles personnel administration.
Target Audience:
This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.
more...
From Technical Presentations
Good Manufacturing Practices: Pharmaceutical: Introduction
...The Good Manufacturing Practices," in a clear and logical progression with an expanded segment on "Documentation." The course is excellent for new-hires to develop a consistent basis for further GMP training or as a refresher course for veteran employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is
more...
...The Good Manufacturing Practices," in a clear and logical progression with an expanded segment on "Documentation." The course is excellent for new-hires to develop a consistent basis for further GMP training or as a refresher course for veteran employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is
more...
