Online Proper eLearning - Training Resources

An Introduction to Food Handling Safety and Sanitation An overview of proper food handling while maintaining a high quality environment.  more...

Living Online - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...se is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural Coding System (CPT). You will learn the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy.  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to  more...

Spanish Language: Fall Protection (Protecci n contra las ca das) ...d, correct Fall Protection equipment for a situation, and proper use and inspection of the equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Fall Protection (Protecci?n contra las ca?das) This course provides an overview of OSHA  more...

Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec nicas) ...A Hand and Power Tool Standard. Common tool hazards, PPE, proper tool care, selecting right tool and common tool abuse are discussed. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas) This course provides basic familiarity with OSHA Hand  more...

Spanish Language: Indoor Cranes (Gr as Para Interiores) .... Topics covered are pre-lift preparation and inspection, proper rigging and lifting of load.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Health and Safety - Spanish Language: Indoor Cranes (Gr?as Para Interiores) This course provides an overview of safe  more...

Spanish Language: Respiratory Protection (Protecci n Respiratorio) ... environment. Types of respirators, selection guidelines, proper use, maintenance and inspection procedures are discussed. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Respiratory Protection (Protecci?n Respiratorio) This course provides  more...

Spanish Language: Scaffolds (Andamios) ...general Scaffold requirements, components of Scaffold and proper Scaffold inspection prior to use. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Scaffolds (Andamios) This course provides an overview of Scaffolds. Topics covered are general  more...

Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. Welcome to Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. This program  more...

Spanish Language: Temporary Barricades (Acordonamiento temporales) ...vides an overview of Temporary Barricades and how through proper use of such barricades, exposure to hazardous situations can be reduced. Topics covered are types of barricades and when to use them, responsibility for barricades and procedure for entry into barricaded areas.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or  more...

RCRA and DOT Refresher ...ous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to properly keep records for compliance and enforcement. In addition, this course includes a review of the DOT s regulations for shipping hazardous materials, including the Hazardous Materials  more...

Punctuation Brush-up ...proper use of punctuation. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you brush-up on the vital rules and proper use of the various punctuation  more...

Professional Bar Management Mastery Level Certification ...t a bartender needs, you will not be able to purchase the proper tools. If you don?t know how they work, then you will not know which POS system is best. If a bartender doesn?t show up for work, you cannot fill in. If you don?t know how to bartend, you cannot properly interview and hire your staff of bartenders. The few hours you will spend on learning to bartend will be well worth it.Why will  more...

Personal Protective Equipment One small step for man, one giant leap for mankind. Hopefully no environment your workers face will be as inhospitable as the moon, but it is still important for each worker to recognize when personal protective equipment (PPE) is needed, what PPE is needed, what it can do, and how to care for it. Welcome to Personal Protective Equipment ?One small step for man, one giant leap for mankind.?  more...

Phlebotomy Technician Career Training ... course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing. Emphasis is placed on ethics, legalities, medical terminology, safety and universal precautions, health care delivery systems, patient relations, anatomy and physiology, and specimen collection. Upon completion, students should be able to demonstrate competence  more...

Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our  more...

Manufactured Housing Appraisal/Valuation Course This course will teach each student how to determine the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser.  more...

Expert Certificate Course in Medical Coding ...a universal language for the medical profession to ensure proper financial reimbursement from insurance companies and government agencies. Numerical codes provide the clarity that insurance firms need to keep paperwork and payments flowing. Learning this numeric language puts a new world of employment possibilities at your fingertips. This course offers expertly prepared material that will  more...

Excel 2000 Expert Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; import and export data; use PivotTables, PivotCharts, and data analysis tools; as well as how to merge and link workbooks. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and  more...

Excel 2000 Level 3 ...lter lists, and import and export data. The importance of proper management and password protection is also stressed. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import and export data. In addition, students will be taught how to use PivotTables, PivotCharts, and data analysis tools  more...

Excel 2000 MOUS This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Students will also be able to apply the advanced features of Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. This course familiarizes students with many  more...

Excel 2000 This course begins by introducing students to the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data. This course familiarizes students with the  more...

Computer Security Awareness Training (CSAT) ...event the destructive impact that hackers, viruses, and improper PC maintenance can have on your organization`s productivity, as well as protecting your organization`s critical assets and valuable intellectual property. Computer Security Awareness Training (CSAT) provides employees with the critical knowledge and tools to prevent the destructive impact that hackers, viruses, and improper PC  more...

Certified Compliance Inspector of Stormwater (CCIS(tm) Certificate) ...s municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building  more...

Building with the Basics: Grammar and Punctuation ...proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities for participants to ?build?  more...

Bartending the Easy Way-Online ...ore than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout life. The lessons taught are extremely beneficial to managers, waitresses and novice bartenders, also. Bartending the Easy Way-Online For those who are  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) ...ndeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming techniques, optimization techniques, and some graphics programming (algorithms, some animation). Terms and definitions will be given in as simplest form as possible. A final project will be done to link activities accomplished in the previous weeks. This course will, hopefully,  more...

Business Writing Basics ... want to say, but how do you say it? Do you even know the proper format to use for a memo, business letter, etc.? Writing is a part of everyday life, particularly in the work setting. This course will help you avoid common grammar and spelling blunders and outline ways you can make your writing more persuasive and professional. Once you`ve learned the simple guidelines for writing more  more...

Elements of a 360-Degree Performance Review ...n your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process could result in misspent time and resources and be disappointing for the implementers and ratees. Whether you are currently using a 360-degree performance review  more...

Customer Service Procedures ...and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide accurate documentation, and how to handle difficult customers. This course helps to prepare learners interested in the HDI Customer Support Specialist (CSS) Certification, which is targeted to individuals  more...

Interacting with the Customer ...and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome communication problems, and how to use active listening. This course helps to prepare learners interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification, which is targeted  more...

Managing Conflict Stress and Time ...me-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion. This course helps to prepare learners interested in the Help Desk Institute (HDI) Customer Support Specialist (CSS)  more...

Presenting Your Case ... in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It focuses on the use of visual aids and handouts in a presentation, the structure and development of a  more...

Standard Business Etiquette ...proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of a dozen  more...

Etiquette at the Business Meeting Sleep not when others speak, sit not when others stand, speak not when you should hold your peace, walk not on when others stop. Was George Washington referring to the etiquette required at the business meeting? Indeed, such meetings have their own set of rules. Did you know that it's acceptable to use the telephone to invite people to a small, informal meeting but that written invitations are  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

Initiating a Project and Preparing the Project Plan ...ect integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to  more...

Project Integration Executing and Completing a Project ...ion management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle to integrate project processes, maximize performance, and meet project goals. This course highlights the importance of project integration management to  more...

Program Planning ...is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed program could be devastating to your  more...

Data Protection in Exchange Server 2007 With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. This can be accomplished using a number of techniques, including clustering, backups and load balancing. This course discusses high availability solutions using Cluster Continuous Replication, Single Copy Clusters, as well as Network Load  more...

Scoping the Six Sigma Project ...rack record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Oracle9i Database Admin Create a Database ...e design, the registry entries that must be specified for proper database functionality, and create a password file. • Identify the types of parameter files, create a parameter file by editing settings in the init.ora file, and start an instance in the NOMOUNT mode. • Identify the command options of the CREATE DATABASE command, the situations in which it fails, create a database  more...

Oracle8i Database Admin Create Databases ...entify the registry entries that have to be specified for proper database functionality. Create a specified password file for a given instance by using the ORADIM80 utility. Create a specified parameter file by editing specific settings in the default init.ora file. Start a specified instance in the NOMOUNT mode by using Oracle SQL*Plus Worksheet. Identify the functionality of the CREATE  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ...s for setting server access in the database ACL to ensure proper database replication. Create a role from the workspace. Control access to a form by creating a form Create access list. Control access to a view by creating a view read access list. Unit 4: Document Security Duration: 1 Hour(s) Identify the characteristics of the Readers field in document security. Identify the  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...he DB_BLOCK_BUFFERS initialization parameter. Select the proper clause to obtain the size of each object. Sequence the steps to determine the number of blocks required for objects in the RECYCLE pool. Perform the steps to determine if there have been waits for buffers using the V$SESSION_WAIT view. Perform the steps to enable caching during full table scans using the CACHE clause. Perform  more...

Oracle8 Database Administration - Create Databases ... dictionary view to retrieve information. Identify the properties and benefits of using stored procedures and packages. Plan for the creation of redo log files. Plan for the maintenance of redo log groups. Redo log members. Control files. Identify the process of log switches and checkpoints. Manage tablespaces and data files. C ontent Emphasis Skills-Based A  more...

Strategic Management Establishing Strategic Focus ...lementing strategic management. The program describes the proper steps for effective decision making, and the guidelines to make the strategic management process successful. Learn To Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations.  more...

Strategic Management Developing a Successful Process ...riate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful.  more...

Principles of Marketing Fundamentals of Marketing ...keting mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or language to marketing situations. Identify the four components of the marketing mix. Identify the stages of the product life cycle.  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

SQL Server 7 0 System Administration - Part 3 ...rforming Backups Duration: 2 - 3 Hour(s) Match the proper full backup frequency with its scenario. Perform the steps necessary to create a full database backup. Identify the scenarios for which differential backup would be appropriate. Perform the steps necessary to create a differential database backup. Identify the features of transaction log backups. Perform the steps necessary  more...

Oracle SQL for End Users--Part 2 ...nit 3: Subqueries Duration: 2 Hour(s) Identify the proper syntax when using a subquery in a SQL statement. Identify the characteristics of the subquery types. Write a single-row subquery to return one row in the WHERE clause of a SELECT statement. Retrieve data that is dependent upon the value of a group function in a single-row subquery. Identify two common errors that occur when  more...

Interpersonal Communication Effective Communication ...ssage effectively by identifying the receiver, choosing a proper channel, and responding to feedback. In this program, you will also learn how to overcome a variety of common forms of interference. Learn To Identify the seven elements of communication. Choose an effective channel based on network structures.  more...

Grammar Skills An Introduction to Basic Grammar ...vely. In doing so, they must have a good understanding of proper grammar skills. This course covers the parts of speech and focuses on how to use nouns and verbs, pronouns, adjectives, and adverbs, as well as prepositions and conjunctions. Learn To To identify reasons why a knowledge of good grammar is important. To identify rules for  more...

Grammar Skills Writing Effectively ...vely. In doing so, they must have a good understanding of proper grammar skills. This course covers the fundamentals of effective sentence construction, including such things as subject-verb agreement, the active versus the passive voice, and phrases and clauses. Learn To To identify elements of a sentence. To identify the four types  more...

Grammar Skills Punctuation Mechanics Spelling ...vely. In doing so, they must have a good understanding of proper grammar skills. This course covers punctuation and mechanics, synonyms, antonyms, and homonyms, as well as commonly misused and misspelled words. Learn To To identify guidelines for using appropriate words when writing. To identify types of words to avoid when writing.  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...ting with colleagues. Identify the proper way to respond to a colleague's idea. Take the appropriate steps to apologize to a subordinate. Follow the process for dismissing a subordinate. Use the appropriate tactics to refuse a subordinate's request. Simulation Overview:  more...

Communicating w Difficult People Working with Difficult Employees ...iques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To Recognize the four types of difficult personalities. Apply the proper motivational techniques for each personality type. Differentiate between supportive  more...

Communicating w Difficult People Handling Difficult Co-Workers ...aused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of difficult personalities. Identify examples of primary  more...

Communicating w Difficult People Communicating with Your Manager ...ont difficult manager behavior. The program describes the proper methods to interpret difficult personalities, the various options to cope with a difficult manager, and the appropriate steps to provide unsolicited feedback. Learn To Apply steps to distinguish between difficult behavior and periodic irritability. Recognize the  more...

Workplace Aggression Defusing Aggressive Situations ...employee. Offer employees the proper kind of assistance as they adjust after an incident. Audience Managers who want to learn how to handle a violent incident properly. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Essentials of Management Maintaining a Productive Workplace ...proving productivity. Provide proper support for employees to stay productive. Address common productivity issues. Audience Managers and employees who want to learn how to overcome productivity problems and improve their organization's productivity. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits  more...

Correcting Performance Problems Disciplining Employees ...r a disciplinary meeting. In addition, you will learn the proper way to document and use information about an employee's performance, as well as steps to follow when conducting a follow-up meeting with an employee. Learn To Ask questions to determine whether there is sufficient cause to discipline an employee. Gather evidence to  more...

Coaching Building Relationships ...nicate expectations and feedback to employees by applying proper procedures. Evaluate an employee's personality type by following proper guidelines. Select the correct motivators by assessing the employee's personality profile. Build a trusting relationship with employees by following appropriate guidelines.  more...

Project Management Human Resource Management ...gers possess. You will also learn about the importance of proper planning before assembling a project team, as well as the process for acquiring effective team members. Finally, you will learn how to develop and manage a project team, including building team cohesiveness and managing conflict. Learn To: Understand the importance of the Human Resource Management in the project  more...

Managing IT Projects Project Planning Execution ...as well as for communication, risk, and procurement. With proper planning in place, the project can be executed. Learn To Identify features of a work breakdown structure. Identify methods for resource scheduling and acquisition. Identify the critical path from a network diagram.  more...

Business Etiquette Business Functions Travel ...functions and meals. The program details how to dine with proper manners and use formal table settings appropriately. In addition, the program teaches the learner how to be a courteous traveler and prepare for international business trips. Learn To Match the types of cocktail functions with the characteristics that describe them. Identify guidelines you should follow at trade  more...

Frontline Leadership Preparing to Lead ...iques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To List the steps a learning organization takes to build a progressive environment. Follow the process for adapting your employees to the learning organizational style.  more...