Online Prospective eLearning Training

Presenting Your Proposition Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating  more...

Project Lifecycles and Stakeholders Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast  more...

Ethics and Professional Knowledge PMBOK aligned ...ss and enhance individual competence. This course teaches prospective project managers techniques for making ethical choices; contract elements for legal requirements, and how to manage conflicts of interest. It also suggests ways to share lessons learned, and to enhance personal abilities. This series is targeted specifically for project managers, project team members, functional managers with  more...

Managing and Rewarding Top Performers Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a  more...

Offers Contracts and Organizational Exit HRCI PHR ...ng employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human  more...

Offers Contracts and Exit from the Organization HRCI PHR ...ng employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human  more...

Independent Contractors and Temporary Employees Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with  more...

Interviewing and Hiring Practices This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and  more...

Project Management Techniques ...s have small life cycles so that they can be delivered to prospective clients before a possibility of a technological change arises. Projects have a small life cycle if they are completed in a stipulated time frame. This can be done by managing the activities that are performed in the project effectively. The student also needs to estimate the number of work periods required to complete  more...

Planning Implementing and Maintaining Network Infrastructure To identify the basic components and design criteria of a network infrastructure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Network Infrastructure and topologies for Windows 2003 Enterprise networks To identify the infrastructural requirements of an enterprise networking environment Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Designing and Managing Internet Connectivity in Windows 2003 To identify the various methods involved in establishing an internet connectivity solution, and the configuration requirements for each one Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Planning and Designing an Active Directory Infrastructure To identify the main features and design criteria of an Active Directory structure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Implementing and Supporting Active Directory Infrastructure To identify the requirements for implementing and supporting the Active Directory infrastructure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Planning Implementing and Maintaining User Computer and Group Policies and Strategies To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Planning and Designing a Security Infrastructure To identify the main features and design criteria of a security infrastructure and framework Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Microsoft Windows Server 2003 Designing the Infrastructure To describe how to establish the main requirements for an Active Directory and network services infrastructure design Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Microsoft Windows Server 2003 Creating the Design To identify the features and design criteria of an administration service and site topology for Windows Server 2003 Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual and Logical Design To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Microsoft Windows Server 2003 Designing RAS Services for the Network Infrastructure To identify the options that provide remote access on a network infrastructure and the decision criteria involved in using each one Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Business Contact Manager with Outlook 2007 ...allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay organized. This course demonstrates how to setup Business Contact Manager with Accounts, Contacts, Opportunities, and Projects. It also demonstrates how to track and link items to records, as well as share and protect your data  more...

Telephone Skills: Effectively Managing Inbound and Outbound Calls This course teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls putting a caller on hold transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages developing secondary contacts and delivering negative messages are also  more...

Interviewing Skills: Preparing for an Interview In Interviewing Skills: Preparing for an Interview participants learn how to prepare themselves to interview a prospective employee. Participants learn to identify factors that are key to the prospective employee's success on the job including fit with your organization's culture and with the communication styles of co-workers. As a result they enter the interview process with data-gathering  more...

Sales Skills: Prospecting and Addressing Needs In Sales Skills: Prospecting and Addressing Needs participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients how to apply guidelines for making a sales call and how to build a sales network. In addition they will learn how to create win-win situations when finding solutions for clients.  more...