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From Online Training Directory
Search Engine Training Workshop (With Trial Software)


...s and directories. Search engines are the fastest way for prospective customers to find your site. So do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all web site traffic comes from the major search engines. How can you learn what to do to get your web site ranked high in the engines? By completing each lesson,
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From 123-CBT Computer Based Training
Sales Communications Foundations
...ss the communications skills to effectively instruct your prospective customers and help them discover the value of your offerings, and you must seduce them with the customer experience you offer. Every buying decision that has ever been made, or ever will be made, is an emotional decision rationalized with facts. Your communications skills are the crucial element behind stirring the emotions
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Sales Communications Foundations
Correcting Performance Problems Addressing Performance Problems

...rrupted Power Source (UPS) products. Keeping existing and prospective customers informed of new features are part of Robin's responsibilities, so you need to hold a constructive feedback session with her. Your goal is to follow the process and guidelines for this type of session, resulting in Robin acknowledging that a problem exists. Unit 2: Explaining the Impact of Problem Behavior (0.5 - 1
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Telephone Skills Effectively Mng Inbound Outbound Calls

...ve calls, including calls for building relationships with prospective customers. Learn To Screen calls. Give the caller options. Deliver negative messages. Close a sale. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation
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From Serebra Learning Corporation
Business Contact Manager with Outlook 2007
...allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay organized. This course demonstrates how to setup Business Contact Manager with Accounts, Contacts, Opportunities, and Projects. It also demonstrates how to track and link items to records, as well as share and protect your data
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Telephone Skills: Effectively Managing Inbound and Outbound Calls
This course teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls putting a caller on hold transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages developing secondary contacts and delivering negative messages are also
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