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Provide Customer Service Training Seminars and Classes
From 123-CBT Computer Based Training
Excellence in Service Building a Customer Service Team
  ...entify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the steps for determining whether your customer service employees need training. Sequence the steps for developing a training plan. Identify elements that should be included in a training program for new customer service employees. Identify guidelines that help reinforce more...Call Center Inbound Customer Service
...gry caller. Audience This course is for employees who provide customer service in a credit card center. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Recognize the more...
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