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First Aid CPR

... should be accompanied with a performance-based component provided by a certified CPR instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic life support techniques used to open a victim's airway, recall basic life support techniques used to restore and maintain breathing, and recall basic
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First Aid CPR
First Aid Basic

... should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to appropriately respond to a medical emergency; state how to examine an accident victim for injuries; and recall basic first aid techniques used
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First Aid Automated External Defibrillator

First Aid: Automated External Defibrillator
The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the
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Bloodborne Pathogen Awarenss

...ne. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology. Learner objectives for this course are to: identify bloodborne pathogens and symptoms of bloodborne diseases, identify modes of transition of bloodborne pathogens, recognize the proper use
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Benzene Awareness

Benzene Awareness
Benzene is a volatile chemical formed from both natural processes and human activities. Natural sources of benzene include emissions from volcanoes and forest fires. Benzene is also a natural part of crude oil, gasoline, and cigarette smoke. Benzene is widely used in the United States, ranking in the top 20 chemicals for production volume. It is primarily used as a solvent,
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Managing a Customer Focused Department Simulation

Managing a Customer Focused Department Simulation
Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at
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Fair Labor Standards Act FLSA

...ns. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Interviewing Hiring Practices

...ss. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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Record Retention

Record Retention
Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and
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Independent Contractors Temporary Employees

Independent Contractors & Temporary Employees
Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear
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Documenting Discipline

...nt. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Code of Conduct Awareness

...nt. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Workplace Ethics

...as. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Workplace Diversity Awareness

...ty. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Defining and Sequencing Project Activities

...nagement Institute (PMI ). Specifically, learners will be provided with an overview of the Project Time Management knowledge area and the interrelation with the process groups. The course also explores project activities and activity attributes, and the method of developing network diagrams, including dependency determination and applying leads and lags. This course provides a foundational
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Estimating Activity Resources and Durations

...nagement Institute (PMI ). Specifically, learners will be provided with an overview of establishing resource requirements, sources of activity duration information, and methods of estimating activity durations. Some of the duration estimating techniques taught in this course include analogous estimating, parametric estimating, and using three-point estimates. This course provides a foundational
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DOT 3 Shipping Papers

DOT 3: Shipping Papers
This half-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification,
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DOT 2 Packaging and Labeling

...n training. Additional function-specific training will be provided by your employer. Learner objectives are to: list packaging requirements and practices to ensure safe transport, identify appropriate labeling requirements for the safe transportation of hazardous materials, identify the proper marking requirements for hazardous materials to include both bulk and non-bulk materials, and identify
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Building NET 3 5 Applications with Visual Studio 2008

Building .NET 3.5 Applications with Visual Studio 2008 Microsoft
Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation,
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Antitrust - Overview

...ed. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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Antitrust - Talking with the Competition

Antitrust - Talking with the Competition
Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can
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Antitrust - Trade Associations

Antitrust - Trade Associations
This course outlines antitrust legislation as it applies to trade associations and describes how such associations can avoid antitrust violations. Competitors join a trade association to pursue a common business purpose. This makes such associations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman
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Setting up a Site and Adding Content in Dreamweaver CS3

Setting up a Site and Adding Content in Dreamweaver CS3 Adobe
Adobe Dreamweaver CS3 is a web site development authoring and editing tool, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS3, including configuring site properties and application preferences, adding content, and manipulating text. A look at
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Workplace Violence

Workplace Violence
This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of
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Anti-Money Laundering

...ng. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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Understanding the Risks of Using Internet Media Electronic Communications

...gs. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Foreign Corrupt Practices Act

...ct. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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Intellectual Property Overview

...ws. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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Trade Secrets

...se. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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Understanding the Americans with Disabilities Act ADA

...DA. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Conflicts of Interest in the Workplace

...st. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Rightful Employment Termination

...ms. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr Forman, LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Equal Employment Opportunity Discriminatory Practices in Hiring

...ss. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional
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Privacy Information Security

Privacy & Information Security
Information about individuals is used by businesses to provide customers with a huge array of targeted goods and personalized services that consumers have come to expect. If it lands in the wrong hands, this same information can result in harm to the very individuals it was meant to serve. The protection of an individual's personal information has business
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Procurement Integrity

...ns. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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FMLA Leave and More

FMLA Leave and More
A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle
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Promoting a Substance-free Workplace

...ng. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Burr and Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or
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Code of Conduct Company Template

...ts. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional
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Integrity in the Workplace

...ns. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Burr and Forman LLP. As of the date reviewed, the content of this course is in compliance with federal law and judicial precedent. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing
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Preventing Fraud Abuse

...ce. This course was developed with subject matter support provided by the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or
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Sarbanes-Oxley What You Need to Know

...rs. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens

...ns. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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Ethical Decision Making Simulation

Ethical Decision Making Simulation
Ethical distinctions are rarely distinct, which poses a problem for many businesses and their employees. How can decision makers ensure their policies and choices adhere to ethical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers,
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Accident Investigation and Reporting Simulation

Accident Investigation and Reporting: Simulation
Accidents in the workplace can prove costly to both victims and companies in the form of lost wages, lost productivity, lawsuits, and fines. In order to properly resolve accidents and prevent future occurrences, companies must act quickly in the aftermath of an incident. Trained investigators must be on hand to collect data, interview victims
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PPE Personal Protective Equipment

PPE: Personal Protective Equipment
This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course include: hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory
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First Aid Medical Emergencies

... should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to respond appropriately to a medical emergency; and recall the signs, symptoms, and first aid treatment of the following medical emergencies:
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Managing Workplace Harassment Complaints Simulation

...argest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler, has been harassing her, you will need to take action to deal with the situation. This will
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Attorney Client Privilege

Attorney Client Privilege
This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and
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Doing Business on the Internet

Doing Business on the Internet
The use of the Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the
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Doing Business with the Government

Doing Business with the Government
This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at
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Supervisor Manager Sexual Harassment Awareness Multi-State Edition

...re. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Wilson Sonsini Goodrich & Rosati. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Employee Sexual Harassment Awareness

...on. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Effective Hiring Interviewing Simulation

Effective Hiring & Interviewing: Simulation
An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and
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Setting Up a Site Adding Content in Dreamweaver CS4

Setting Up a Site & Adding Content in Dreamweaver CS4 Adobe
Adobe Dreamweaver CS4 is a versatile web site development application, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS4, including configuring site properties and application preferences, adding content, and manipulating text. A look at the
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Using Feedback to Improve Team Performance

Using Feedback to Improve Team Performance
A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your
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Essential Skills for Admin Support Professionals--Simulation

Essential Skills for Admin Support Professionals--Simulation
The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution
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Searching Data Using MOSS 2007

...lity. This course describes how to use the Search Service provided by MOSS 2007, including how to enhance the Search Service and how to customize search pages. It also examines how to display results using the Search Web Service and how to further enhance this service through customization.This course is one of a series in the SkillSoft learning path that covers the objectives for the
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Planning for Windows 7 Deployment

...ghout networks using images. Administrators can use tools provided by Microsoft to analyze their IT networks to determine the best deployment strategy. This course discuss the deployment tools and methods, Windows 7 editions and requirements, and licensing. It also demonstrates how to analyze the current client computers for hardware and compatibility issues. This course is one of a series in
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Reducing Waste Streamlining Value Flow Using Lean

Reducing Waste & Streamlining Value Flow Using Lean
Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.
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HIPAA Privacy Essentials

...em. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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SAP Logistics Modules

SAP Logistics Modules SAP
The SAP Logistics modules help enable automation of supply chain operations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and
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Tool Support in Software Testing

Tool Support in Software Testing ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing
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Configuration Mgmt Risks Incidents in Software Testing

Configuration Mgmt., Risks & Incidents in Software Testing ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death.
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Software Test Management

Software Test Management ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is
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White Box Software Testing Techniques

White Box Software Testing Techniques ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software
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Black Box Software Testing Techniques

Black Box Software Testing Techniques ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software
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Configure Network Access in Windows Server 2008

...aring feature and highlights the Connection Manager tools provided to help set up and manage remote connections. This course is one in a series that covers the objectives for Microsoft exam 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Network Infrastructure, Configuring certification, and
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Cisco Switch 1 0 Accomodating Voice Video in Campus Networks

...tegrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service (QoS), and high availability also need to be implemented to ensure an optimal flow throughout the network. This
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Cisco Switch 1 0 Highly Available Networks

Cisco Switch 1.0: Highly Available Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0
network with high availability provides an alternate means of allowing constant access to all infrastructure paths and key servers. High availability is not only about adding redundant devices. It also implies planning with an eye on
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VMware Workstation 7 Getting Started with Virtual Machines

VMware Workstation 7: Getting Started with Virtual Machines VMware
This course provides a look at the skills involved in getting started with the creation and configuration of virtual machines using VMware Workstation. It begins with a basic overview of virtualization and virtual machines, the relationship between the host and guest systems, and the general requirements for running VMware
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Cisco Route 1 0 EIGRP Implementation for the Enterprise

Cisco Route 1.0: EIGRP Implementation for the Enterprise Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0
In routing environments, Enhanced Interior Gateway Routing Protocol (EIGRP) offers benefits and features over historical distance-vector routing protocols such as Routing Information Protocol version 1 (RIPv1). These benefits include
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Server Application Virtualiztion in MS Win Server 2008

...o provides a look at application virtualization solutions provided by Windows Server 2008, including an overview of the Microsoft SoftGrid Application Virtualization Platform and how it is used to provide a virtual deployment of applications in your enterprise. The course covers the objectives for Microsoft exam 70-647 PRO: Windows Server 2008, Enterprise Administrator. Passing the prerequisite
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Application Access Delivery in MS Win Server 2008

...esktop and application access, including the capabilities provided by TS Licensing, TS RemoteApp, TS Web Access, TS Gateway, and TS Session Broker role services. It also covers options for deploying application packages to users or computers through AD DS Group Policy and a look at management using specialized System Center products such as System Center Configuration Manager 2007 and System
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Network Access in MS Win Server 2008

...rategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the Routing and Remote Access, Network Policy Server, and Network Access Protection role services. The course discusses recommendations for Virtual Private Network (VPN) connections, such as authentication protocols, tunnel types, and
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Planning Name Resolution IP Addressing in MS Win Server 2008

Planning Name Resolution & IP Addressing in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
Enterprise administrators are involved in various aspects of infrastructure design. One of these areas includes planning the IP addressing scheme and name resolution strategy. This course covers the key IPv4 and IPv6 characteristics,
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Improvements to Role Services in Windows Server 2008 R2

Improvements to Role Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
Windows Server 2008 introduced the compartmentalization of server functions into server roles and role services and presented Server Manager as a convenient, central location for installation and administration of those
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Management Improvements in Windows Server 2008 R2

...course begins with a focus on new management capabilities provided by Server Manager including the new Server Manager cmdlets and the ability to administer remote servers. PowerShell was introduced in Windows Server 2008 but has been more closely integrated and improved in R2, making this simplified command-line utility a timesaver for key administrative tasks. Also to note are the changes in
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Active Directory Doman Services in Windows Server 2008 R2

...and the new Active Directory Administrative Center (ADAC) provided for easier Active Directory object management. The course also introduces the new Active Directory Recycle Bin and demonstrates how to enable it and use it to restore a deleted Active Directory object. Another popular new feature highlighted is the ability to perform offline domain joins; discussed are the conditions surrounding
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Designing Data Security High Availability in MS Win Server 2008

...both internal and external users through the capabilities provided by Microsoft SharePoint technologies and the Distributed File System. It addresses the built-in options for recovery and redundancy, including a look at the new Windows Server Backup utility in recovering directory services, full servers, or individual objects. It also describes how Network Load Balancing and Failover Clustering
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Software Updates Compliance Mgmt in MS Win Server 2008

Software Updates & Compliance Mgmt. in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
One aspect that should not be overlooked when planning an infrastructure is the requirement for patch management and system compliance. Enterprise administrators must be aware of the approaches and tools that are available to them before
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Backing Up Restoring Troubleshooting Essentials 2010

Backing Up, Restoring & Troubleshooting Essentials 2010 Microsoft
As with any IT system resource, a backup and restore plan should be documented and followed to ensure no data is lost in case of an unexpected failure. System Center Essentials 2010 is a management system that provides a central location for administrators to manage clients and servers within their organizations. Essentials
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Static Techniques Test Design in Software Testing

Static Techniques & Test Design in Software Testing ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death.
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Testing Throughout the Software Life Cycle

Testing Throughout the Software Life Cycle ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective
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Fundamentals of Software Testing

Fundamentals of Software Testing ISTQB ISEB/ISTQB Foundation Certificate in Software Testing Foundation Certificate in Software Testing
Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing
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Introducing Agile Software Development

Introducing Agile Software Development
Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and
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Sales Communication Techniques Simulation

...f the case into Procedure Protocols Plus. Then, using the provided information, Procedure Protocols Plus helps evaluate the medical necessity of the procedure. In this simulation, you will try to sell Procedure Protocols Plus to Medico Managed Care Group, a large health insurance company. You will meet with four different buyers from Medico and each will require you to adapt to a different
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Identifying Resolving Windows 7 Application Issues

...oving from Windows XP to Windows 7. A number of tools are provided to test, resolve, or work around program compatibility issues. This course outlines the most common Windows 7 features that can restrict software installation, which is sometimes intentional in enterprise environments as with the use of UAC and AppLocker. The Application Compatibility Toolkit is provided to test whether programs
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Management Maintenance of Windows 7 Client Systems

...elated problems. This course provides a look at key tools provided in Windows 7 to monitor and resolve system issues and to help identify what has happened to affect performance or function. Included is a discussion of the Event Forwarding capability first introduced in Windows Vista, as well as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory resources are
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A Essentials 2009 Using Managing Windows Windows 7 Update

...cts and easier access to the tools and utilities that are provided to use and manage them. This course demonstrates how to use the Windows interface, including built-in tools such as Administrative Tools, the Control Panel, and command-line utilities to manage the Windows operating system. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA
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Government Contracting Essentials

...se. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Introduction to Software Program Design

Introduction to Software Program Design
In order to work their magic, computer programmers need to understand the various methods required by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions.
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Moving from an Operational Manager to a Strategic Thinker Simulation

Moving from an Operational Manager to a Strategic Thinker: Simulation
Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their
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BIS Export Controls and Antiboycott Provisions

...em. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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XML Mobile Web Apps with VB 2008 and ASP NET 3 5

...ions. This course provides an overview of the XML support provided by ASP.NET 3.5 and Visual Studio 2008. Specific topics covered include using LINQ to XML, how to read and write XML, and how to use XPath to process XML data. The course also explores the provided support for mobile web applications including their creation and device specific customization. This course is one of a series in the
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Gathering Performance Data in SQL Server 2008

... efficient path possible. Another set of diagnostic tools provided by SQL Server 2008 are the Dynamic Management Views (DMVs), which help you monitor the health of a server and diagnose problems that may be occurring. This course demonstrates how to view execution plans for transactions and how to use SQL Server Profiler to monitor the databases. It also demonstrates how to tune a database
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Implementing SQL Server 2008 Integration Services

...oday's competitive market and introduces the capabilities provided by SQL Server 2008 Integration Services, Reporting Services, and Analysis Services. It then focuses on the use of SQL Integration Services as a data integration solution and outlines the installation and configuration of this server component. The course also covers the key utilities used to configure and manage Integration
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Implementing SQL Server 2008 Reporting Services Solutions

...ices functionality, tools, installation, and enhancements provided by SQL Server 2008. It outlines the fundamental tasks involved in authoring a basic report and explores the features available to customize and enhance report functionality. This includes understanding the Report Definition Language used with reports, the types of report objects and items that can be added to reports, defining
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Oracle Database 11g Optimizer Statistics Hints Cursor Sharing

...stics. if you use SQL statements where literal values are provided for the WHERE clause conditions, you get results in many versions of almost identical SQL to be stored in the library cache. If, instead of issuing different statements for each literal, you use a bind variable, then in theory that extra parse activity is eliminated. Listing the benefits of using bind variables, as well as using
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Protecting Windows 7 Against Malware Vulnerabilities

...o be accessed. Also covered are the configuration options provided by the Advanced Security Snap-In, which provides advanced rules and monitoring settings for remote or standalone client systems but can also be configured through Group Policy in the Enterprise environment. To ensure overall vulnerability management of the operating system this course also stresses the importance of the Windows
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Developing a Code of Ethical Conduct

Developing a Code of Ethical Conduct
Become a better employee by understanding that honoring shared values and beliefs will gain you a reputation for being responsible, fair, honest, and respectful. These are essential qualities for both personal and professional success. Following a personal code of ethics is a good way to apply ethical principles and to ensure your reputation and integrity
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Setting up a Site Adding Content in Dreamweaver CS5

Setting up a Site & Adding Content in Dreamweaver CS5 Adobe
Adobe Dreamweaver CS5 is a versatile web site development application, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS5, including configuring site properties and application preferences, adding content, and manipulating text. A look at the
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Monitor Network Infrastructure in Windows Server 2008

...0-642)
With the wide array of server roles and services provided in Windows Server 2008, it is more important than ever to adequately fine-tune and monitor the server's configuration and performance. Windows Server 2003 administrators will be familiar with many of the tools included in Windows Server 2008 but will find some key improvements. This course provides a look at the Windows Server
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Software Program Control Flow Fundamentals

Software Program Control Flow Fundamentals
Computer software works because programmers create algorithms, which when broken down, are nothing more than a collection of logical constructs. This course introduces the learner to the logic behind computer software, including using defining tables to solve a problem, conditional statements like IF THEN, and repetition using FOR and WHILE loops.
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Insider Trading

...or. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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EU Privacy Data Security

...es. This course was developed with subject matter support provided by Mason Hayes Curran. This document contains general information based on Irish law at the time of its writing. Please note however that it does not constitute legal or commercial advice, nor is it intended to create a solicitor-client relationship. Neither is it intended to provide a comprehensive or detailed statement of the
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Union Awareness

...ty. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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From Online Training Directory
Herbal Energetics: Learn How Herbs Work Within Your Body



Designed for the beginning herbalist, this course will help you understand Herbal Energetics?-
Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural - you must not
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Herbal Energetics: Learn How Herbs Work Within Your Body
Instructor Led-Search Engine Training Workshop


To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and
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Search Engine Training Workshop-Self Directed


To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and
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Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition


...lling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of the challenges in the medical transcription environment. Our advanced medical transcription training is challenging and comprehensive, and prepares the student for employment either from home or in a multi-specialty clinic, hospital, or
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Legal Nurse Consulting Certificate Program


...n analysis of the case according to specific instructions provided by the instructor. After successful completion of all four (4) Modules and the four examinations, the participant will complete the program and receive the Certificate. The certificate program is a self-paced, guided study course. Participants are given sixteen (16) weeks to complete the program.
You may study at your own pace,
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Soft Skills Using MS Office Applications



...the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. The Presentation Skills course takes the student through the process of creating and delivering a successful presentation. The
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Building Strong Customer Relationships



...u get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in this course.
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An Introduction to Linux A Workshop Approach


This Web-based course provide users with a hands-on introduction to the Linux operating system.
This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions.
The course is designed for new users as a
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Build a Powerful Marketing Strategy--Instructor-Led
A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period
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The Trump Way to Wealth
...ware to participate. Simply go to the Web address you are provided in your welcome email. Live Meeting enables users to collaborate online with colleagues, customers, and partners in real time ?with just a computer, and an Internet connection.
You will hear your presenter live, through your computer speakers or headphones.
You will see the presenter?s notes, as if you were watching an
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Cisco CCNA WAN Protocols HDLC, PPP
...y, ISDN, and X.25.
It explains the connection parameters provided by a service provider in the assigning of a connection to a subscriber, defines the interfaces that enable communication between a subscriber and the service provider, explains the features and functions of the Point-to-Point Protocol (PPP), explains the function of each component in the encapsulation and session establishment.
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RCRA Hazardous Waste Management for Generators
The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste
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Java 2 -- Applets & Imaging
... concept of imaging.
It lists the classes and interfaces provided by the java.awt.image package, and gives a brief description of each of them. The unit explains the use of the ImageObserver interface for loading an image.
You will learn to obtain a Graphics object from an Image object. The unit also describes the use of the MediaTracker class for loading a group of images synchronously.
You
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Java 2 -- Enterprise Java
...ms to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes.
It also explains the different Listener interfaces supported by the Swing components for event handling.
It concludes by showing you how to use the Swing components to create
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Java 2 -- Extending the GUI
...arn to create menus and dialog boxes by using the methods provided in the Menu Class and Dialog class. The second unit explains the event handling mechanism in Java and lists the classes and interfaces of the java.awt.event package.
It explains the delegation event model in JDK 1.2 and the three main components of the model: event, event source, and event listener.
You will learn about the
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Using the Power of the iPod in Education: An Overview
...ese important benefits. In addition, the teachers will be provided with practical examples of how the iPod has been and can be used to improve education and will be provided with explanations of how to use the iPod, iTunes, podcasts and other sources in accomplishing these objectives, along with the theoretical underpinnings of why these elements and techniques willl improve the education that
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Making Effective Screenshots: Saving Time, Increasing Impact
... 24/7 from your own individual student login page that is provided when you sign up for the course.
You can download the resources that are provided as part of the program, perform the practical exercises, and take quizzes directly from the Website. Are there any required books for the course? No! What are the advantages of taking this course online? Always accessible?on demand?single
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Flash I: Mastering the Tools
...on and Web site/CD creation experience.
You will also be provided with six comprehensive and expertly designed online units, followed by a comprehensive learning project. Through this learning project, practical assignments, and interaction with other students in online forums, you will be given feedback about how to maximize the effectiveness of your work and you will be provided with
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Accelerate your Business Growth--Instructor-Led
A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of
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Accelerate your Business Growth--Self-Directed
A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of
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Bartending the Easy Way-Online
...bartender and a great employee. Additionally, you will be provided with recipes to learn and detailed instruction to practice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not possible.
You may be given leads, but you will have to get the job on your own. Additionally, keep
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Bartending to the Max-Online
...oyee and a skilled bar manager. Additionally, you will be provided with recipes to learn and detailed instruction to practice pouring the perfect shot. This is all you need to get started.Am I guaranteed job placement? You should be very leery of anyone who promises you job placement. That is not possible.
You may be given leads, but you will have to get the job on your own. Additionally, keep
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Build a Powerful Branding Strategy--Instructor-Led
A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable
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Build a Powerful Branding Strategy--Self-Directed
A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable
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Choosing a Renewable Energy Installer
Once you`ve made the decision to install either a solar or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the
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Complete Paralegal Training Program (Self-Paced)
...a major resource to the profession, hundreds of sites are provided for references and research projects both in the course and for future use in the profession. This comprehensive program reviews English grammar and provides all the typing rules, complete with the captions for different types of courts and actions. (OPTIONAL/NOT REQUIRRED) You can add a legal transcription dictation module for
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Hazardous Waste Manifest Update
This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The course has been designed to cover the changes to the manifest requirements as well as how comply with the off-site shipment of hazardous waste. On March 4, 2005, the U.S. Environmental Protection Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on
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Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led
A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may
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MSHA Part 46 Refresher
...gn here closely matches the template for Part 46 training provided by MSHA. When completed, your training will need to be certified by the person in your company responsible for mine safety and health training. Who Should Take This Course Mines must offer this safety and awareness training to persons performing all types of mining activities in MSHA Part 46 operations and to contractors who
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MSHA Part 48 Surface Mining Refresher
...gn here closely matches the template for Part 48 training provided by MSHA. When completed, your training will need to be certified by the person in your company responsible for mine safety and health training. Who Should Take This Course Mines must offer this safety and awareness training to persons performing all types of mining activities in MSHA Part 48 operations and to contractors who
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Principles of Home Inspection: 100 Hour Professional Development Certificate
...trategies for finding them. A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be required by their state or professional organization. The program can be reasonably completed within 2 months to 1 year depending on your study schedule.
Welcome to Principles of Home Inspection Principles of Home Inspection is an Industry-Based Certificate of
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Technical Communication Industry Certificate - Mastery Level
... course of Certificate-Based study. Letter grades will be provided upon request at the end of the course or utilize the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available
Welcome to the Technical Communication Industry Certificate - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and
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Visual Studio .NET and ASP.NET Online Training
... all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year unlimited access (1 user)and include a variety of features. Visual Studio .NET and ASP.NET Getting Started Describe the evolution of ASP to ASP.NET Explain the platform requirements for ASP.NET Describe ASP.NET programming models Explain what Web forms are and
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How to Adopt Green Practices in Business and Gain a Competitive Advantage
...a healthier workplace. Throughout the course, you will be provided with compelling and instructive facts, statistics, case studies, and an extensive workbook to help you plan your organization?s transformation, as well as websites to go to for additional information.
You will also learn how to obtain a payback of 22% in a few years with a simple office remodel. Upon completion of this course,
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The EcoBroker Certificate Program
...er Certified? professional designation. These courses are provided online in a completely self-paced format. A live instructor is assigned to each student. The instructor provides feedback on various interactive exercises and is available for additional assistance. EcoBroker Environmental Advantage is designed to educate real estate professionals to readily identify and understand various
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Practical Grant Writing I with Mentor
...d. In addition, web links to relevant information will be provided. To keep the cost of this course low, interaction will be limited. One hour of mentoring is included in the price. The mentor?s role is to advise and coach you as you move through the lessons. Additional mentoring may be purchased for $15/hour. If you would prefer more input throughout the course, please consider taking
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From 123-CBT Computer Based Training
Screening Applicants
You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals
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Screening Applicants
Implementing NET Remoting and WSE in C NET Applications
To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes
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Implementing NET Remoting and WSE in VB NET Applications
To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes
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Managing Contingent Workers
...orkers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent workers. You
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Appraising Performance Simulation
Consider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many
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Measuring Customer Satisfaction Simulation
Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time
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Internal Customer Service Conflict and Complaints Simulation
Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice
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Insider Trading
...rting of insider trading are also discussed. The guidance provided in this course is general in nature and is not intended to serve as guidance in specific situations. How insider trading rules apply to particular circumstances will depend upon the specific facts. This course is not a substitute for competent legal advice. Anyone concerned about potential insider trading issues should consult
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Union Awareness
...s developed and is maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Export Controls
...em. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as
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HIPAA Privacy Rules
...em. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to
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Essential Sills for Administrative Support Professionals Simulation
The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional
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Harassment in the Workplace
...ea. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any
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Supervisor Manager Sexual Harassment Awareness
...ve. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Wilson Sonsini Goodrich & Rosati. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation
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Excel 2000 - Proficient User
... Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Excel 2000 by choosing Self Test from the
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PowerPoint 2000 - Proficient User
... Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of PowerPoint 2000 by choosing Self Test from
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Access 2000 - Proficient
...0.Within the various topics under each category,users are provided with detailed explanations and examples,as well as hands-on exercises,so they can practice what they're learning. After completing all the topics in a category,users can find out how much they've learned by taking the Category Self Test.They can also test their overall knowledge of Access 2000 by choosing Self Test from the Main
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Outlook 2000 - Proficient
... Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Outlook 2000 by choosing Self Test from the
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Microsoft Visio 2003 Expert User

...pecialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
Identify options for modifying the properties of layers in Microsoft Visio 2003.
Export shape data
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Visual InterDev 6 0 Planning a Web Application

C ourse Overview
This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be
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Visual InterDev 6 0 Active Server Pages and Data Access

...ctives with their functions.
Match the built-in objects provided by ASP with their function.
Create a server script by using the Script Outline window.
Debug a server script by using the Project Explorer window.
Add an error handler to handle the run-time errors in server scripts.
Unit 2: Implementing ASP
Duration: 1 - 2 Hour(s)
Match the header fields of an HTTP
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NetWare 5 Administration - Part 1

...can use to access NetWare 5.
Match the network services provided by a NetWare 5 server with their functions.
Sequence the steps involved in accessing a NDS resource.
Identify the benefits of NDS.
Match the components of a NDS Directory with their descriptions.
Categorize a given set of NDS tree objects.
Identify the appropriate NDS tree structure for a given set of NDS tree objects.
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NetWare 5 Administration - Part 4

....E.N. works maintenance schedule.
Identify the benefits provided by Application Launcher to a network administrator.
Identify the benefits provided by Application Launcher to users.
Identify the uses of Application Launcher Snap-In.
Identify the steps executed by snAppShot before distributing an application.
Identify the functions of Application Launcher Window.
Create an
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NetWare 5 Advanced Administration - Part 5

...repair a NDS database.
Set up remote access services provided by NetWare 5.
Identify the Novell networking services offered in conjunction with NetWare 5.
C ontent Emphasis
Skills-Based
A udience
Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced
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Oracle 11i10 Order to Cash Basic Pricing

...ir descriptions.
Identify the additional functionality provided by advanced pricing as compared to basic pricing.
Identify tasks involved in pricing security implementation.
Identify key concepts related to creating a price list.
Create a price list by copying an existing price list.
Identify features of agreements.
Identify options for creating an agreement price list.
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Oracle Workflow 11i10 Communications Function Activities

...nching on a function activity result.
Identify options provided by the directory service views.
Identify features of various local directory service tables.
Load roles in Oracle Workflow Builder.
Audience:
The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL.
Deployment:
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Oracle 11i10 System Admin Workflow Applications Manager

...n Oracle Applications Manager (OAM).
Identify features provided by Oracle Applications Manager (OAM) to monitor Oracle E-Business Suite security.
Identify options to monitor system alerts, logs, metrics, and databases in Oracle Applications Manager (OAM).
Identify options provided by Oracle Applications Manager (OAM) to monitor forms.
Identify features provided by Oracle
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Lotus Notes R5 Collecting and Organizing Information

... different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different formatting options; and organize the workspace by managing views, folders and bookmarks. L earn To: Identify the different application types in Lotus Notes, the features
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Windows NT 4 0 Administration Fundamentals - Part 1

... on to a domain.
Match the various Administration Tools provided by Windows NT 4.0 with the tasks performed by each tool.
Identify the functions of user accounts.
Create a new user account.
Copy an existing user account to make a new user account.
Modify an existing user account by changing the password of the user account.
Identify the features of the following groups: Local
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Oracle Database 10g Adminsitration Workshop I Part 3

This course provides an understanding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic
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Oracle Database 10g Administration Workshop II Part 2

...SOLETE commands.
Identify backup maintenance functions provided by Enterprise Manager (EM).
Match various RMAN dynamic views with their functions.
Sequence the steps that are performed to monitor an RMAN backup.
Unit 2: Diagnostic Sources and Recovery
Identify features of the alert.log file.
Identify features of alerts.
Identify options that enable you to configure
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Windows NT Server 4 0 Routing RAS - Part 3

Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
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Networking Technologies Series TCP IP Internetwork Mgt

...messages are sent by using ESMTP.
Identify the services provided by Post Office Protocol (POP).
Identify the benefits provided by Internet Message Access Protocol (IMAP).
Identify the services provided by Network News Transfer Protocol (NNTP).
Identify the features of Gopher.
Identify the features of the WWW.
Sequence the components of an URL.
Identify the features of HTML
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SAP R 3 PDM Product Development

...f the R/3 reference model is dealt with here. The user is provided with an example of implementing the product development process with change management using the
SAP R/3 PDM module, AutoCAD, and AutoCAD SAP R/3 PDM. The emphasis here is placed on familiarizing the user with system functions within the framework of a business process.
L earn To:
Product Data of a Part to be
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Oracle8 Database Administration - Manage an Instance

...ing the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support.
L earn To:
Identify Oracle architectural components.
Use the Server
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Oracle8 Database Administration - Create Databases

...ing the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered.
L earn To:
Plan and create a database.
Create the data dictionary
more...
Oracle8 Database Administration - Manage Storage Structures

...ing the database administration strategies and procedures provided in Oracle8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes.
L earn To:
Identify how storage structure components work.
Manage rollback
more...
Oracle8 Performance Tuning Strategies and Techniques

...- 2 Hour(s)
List the diagnostic information that is provided via trace files and events.
Identify tuning information available in the alert log file.
View the contents of the alert log file.
Specify the location of the alert log file.
Specify the location of the background and user process trace files.
Identify the contents of the user process trace files.
Enable instance
more...
Oracle Form Builder R6 Including Reusable Oracle Components

...sing wizards and built-ins. Understand the new features provided by Form Builder. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Participants should have knowledge equivalent to the following courses: Oracle SQL: Basic SELECT Statements (61110); Oracle SQL: Data Retrieval
more...
Windows 2000 Professional User Fundamentals

Course Overview
This course will introduce users to the fundamental features of Windows 2000 Professional. At the completion of this course, students will learn to identify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer
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TCP IP Internetworking on Windows NT 4 0 Curriculum

...d restore a DHCP database; describe the types of services provided by NetBIOS over TCP/IP; explain how the HOSTS file resolves a host name to an IP address on local and remote networks; install and configure a WINS server; backup and restore the WINS database; explain the Windows NT browsing service; describe the domain logon, account password changes, and domain synchronization process;
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Excel 2000 Proficient User

...calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating with Web technology; and add and modify charts, graphics and 3D shapes to a worksheet. L earn To: Format and print data in a worksheet. Make worksheet calculations by using the advanced formulas and functions provided by Excel.
more...
SQL Server 7 0 System Administration - Part 4

... (DTS).
Identify data source and data destination types provided in SQL Server.
Match each Data Transformation Services (DTS) tool with its function.
Identify the features of restructuring and mapping data.
Select the functions that can be performed using Data Transformation Services (DTS) steps.
Identify the features of Data Transformation Services (DTS) workflows.
Create a Data
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IIS 4 0 Creating Configuring a Web Server - Part 1

...ng Tools on IIS 4.0.
Identify the IIS 4.0 functionality provided when it is installed on a Windows interface.
Unit 2: Installing IIS 4.0
Duration: 1 - 2 Hour(s)
Identify the recommended hardware and software requirements for installation of IIS 4.0.
Identify the Windows NT Server 4.0 configuration features that are essential for IIS 4.0 installation.
Verify the Windows NT
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Visual InterDev 6 0 Active Server Pages and Data Access

...ctives with their functions.
Match the built-in objects provided by ASP with their function.
Create a server script by using the Script Outline window.
Debug a server script by using the Project Explorer window.
Add an error handler to handle the run-time errors in server scripts.
Unit 2: Implementing ASP
Duration: 1 - 2 Hour(s)
Match the header fields of an HTTP request
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Visual C 6 0 Designing Implementing Desktop Applications - Part 2

... the OnDraw() function. Identify the printer information provided by the Windows functions. Identify the tasks performed by the CView class to print a document. Match the overridable member functions of the CView class with the reasons for overriding them. Match the members of the CPrintinfo class with their uses. Sequence the steps to print a document using the MFC functions. Match the
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4

... objects with their properties. Match the DDL statements provided in OLE DB for OLAP specifications with their functions. Connect to an OLAP database by using ADO MD. Read the definition of a cube by using ADO MD. Retrieve data from a cube by using ADO MD. Display the cube data by using a graph. Identify the features of OLE DB for data access. Create a DSN for data access by using ODBC
more...
Exchange Server 5 5 Design Implementation - Part 1

...tructure with their functions. Identify the functionally provided by the core components of Exchange Server when they communicate with other components. Identify the functionality provided by the Administrator Program when it communicates with other components. Identify the functionality provided by the communication between the clients and the core components. Identify the functionality
more...
NetWare 5 Administration - Part 1

...can use to access NetWare 5.
Match the network services provided by a NetWare 5 server with their functions.
Sequence the steps involved in accessing a NDS resource.
Identify the benefits of NDS.
Match the components of a NDS Directory with their descriptions.
Categorize a given set of NDS tree objects.
Identify the appropriate NDS tree structure for a given set of NDS tree objects.
more...
NetWare 5 Administration - Part 4

....E.N. works maintenance schedule.
Identify the benefits provided by Application Launcher to a network administrator.
Identify the benefits provided by Application Launcher to users.
Identify the uses of Application Launcher Snap-In.
Identify the steps executed by snAppShot before distributing an application.
Identify the functions of Application Launcher Window.
Create an
more...
NetWare 5 Advanced Administration - Part 5

...repair a NDS database.
Set up remote access services provided by NetWare 5.
Identify the Novell networking services offered in conjunction with NetWare 5.
C ontent Emphasis
Skills-Based
A udience
Network administrators or other networking professionals that provide service and support for the NetWare 5 environment. This course is intended for experienced networking
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Introduction to the Internet and World Wide Web

...
Identify the uses of the Internet.
Match the services provided by the Internet with their functions.
Identify the guidelines for using the Internet.
Match the WWW terminology with its definition.
Identify the features of the WWW.
Identify the functions of a Web client and a Web server.
Identify the business uses of an intranet.
Identify the benefits of Groupware.
Identify the
more...
Microsoft Visio 2003 Proficient User

...pecialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify features of various interface elements in Microsoft Visio 2003.
Identify features of different types of drawing templates available in Microsoft Visio 2003.
Identify Page Setup options in Microsoft Visio 2003.
Match the types of stencils used in Microsoft Visio 2003 with
more...
Introduction to Microsoft Works Suite 2005

...accomplish various tasks using the collection of programs provided by Works.
Learn To:
Open the Works Task Launcher from the Start menu.
Identify features of the Works Task Launcher.
Identify features of the Programs page in the Works Task Launcher.
Launch Internet Explorer through Works.
Launch Microsoft Outlook Express through Microsoft Works Suite.
Identify
more...
Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry

... Identify options for finding orders.
Identify options provided by the Navigator Tree functionality.
Audience:
The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
more...
Windows NT Server 4 0 Routing RAS - Part 3

Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
more...
NetWare 5 0 User Fundamentals

...n the workstation hardware and software.
Match services provided by NetWare 5.0 with their uses.
Identify the benefits of NetWare Directory Services (NDS).
Categorize a given set of NDS tree objects.
Identify different ways of specifying the context name of an NDS object.
Unit 2: Common Network Operations
Duration: 1 - 2 Hour(s)
Match the categories of users on a network
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NetWare Service and Support Upgrade - Part 1

... accessing Novell Internet services.
Match the services provided by the technical support page with their descriptions.
Identify the minimum recommended hardware and software requirements for executing SupportSource on a machine.
Install SupportSource on a workstation by using the SupportSource CD.
Match the Micro House Technical Library (MTL) sections with the information they store.
more...
Oracle8i Database Admin Create Databases

...ing the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary
more...
Oracle8i Database Admin Manage Storage Structures

...ing the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage
more...
Oracle8i Database Admin Manage Data Storage

...ing the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and
more...
Oracle8i Database Admin Manage Security

...ing the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 2

...rse deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify, and automate business processes.
Learn To:
Identify features of item type attributes.
Define attributes for Oracle Workflow.
Identify guidelines for defining lookups.
Identify features of Workflow testing.
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3

...rse deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 3, you will learn about Activities, Events, and Workflow APIs.
Learn To:
Identify the steps to define a function activity.
Identify tasks to be performed to define
more...
Oracle8i Network Administration Net8 Architecture Strategy

...he features of a two-tier network. Identify the services provided by the middle tier in an n-tier network. Identify the connectivity issues that must be addressed in an enterprise network environment. Identify the features in Net8. Identify the benefits of Oracle Names. Identify the features that can be configured for Connection Manager. Identify the services provided by the Advanced
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 1

... deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes.
Learn To:
Identify features of Workflow-driven business processes.
Identify features of business processes integration using Oracle Workflow.
Match Oracle Workflow database
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 4

... deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 4, you will learn about workflow configuration, Workflow Manager, and utilities.
Learn To:
Identify necessary setup steps for Oracle Workflow.
Identify issues involved in
more...
Windows 2000 Network--Designing Security Part 1 Sec Planning

...fy the risks and threats against which security should be provided. Identify the windows 2000 security model and technologies available to plan a secure enterprise network. Create and analyze the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating
more...
Windows 2000 Network--Designing Security Part 1 Sec Planning

...fy the risks and threats against which security should be provided. Identify the windows 2000 security model and technologies available to plan a secure enterprise network. Create and analyze the network security plan that is based on the business, organizational and technical factors. Identify how to plan a secure and effective strategy for creating security groups, delegating
more...
Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
more...
Windows 2000 Administration--Part 3 Computer Mgmt

Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C
more...
Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt

...hoot network connectivity problems by using the utilities provided by Windows 2000 and TCP/IP. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420)
more...
Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt

...hoot network connectivity problems by using the utilities provided by Windows 2000 and TCP/IP. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for managing a Microsoft Windows 2000 network. Participants should have completed Microsoft Windows 2000 Installation, Configuration, & Administration (Course Series 72413 - 72420)
more...
Oracle Database 10g Administration Workshop II Part 1

...lity strategy.
Identify globalization support features provided by Oracle Database 10g.
Identify features of different encoding schemes supported by Oracle Database 10g.
Distinguish between features of the database and national character sets used in Oracle Database 10g.
Identify listener security features in Oracle Database 10g.
Sequence the steps to set the listener password by
more...
ZENworks for Desktops 2 0 Part 1--Application Mgmt

...ent Duration: 2 Hour(s) Identify the user benefits provided by Application Launcher. Identify the application properties that can be set up within the single-point application object. Identify the benefits of centralized application maintenance control. Identify the features of push software distribution and pull software distribution to workstations. Identify the functionality
more...
Oracle Database 10g New Features for Administrators Part 1

...e 10g.
Identify different database configuration tools provided by Oracle Database 10g.
Identify features of Automatic Workload Repository (AWR) in statistics collection.
Identify features of a policy framework.
Identify features of the initialization parameters in Oracle Database 10g.
Unit 3: Loading and Unloading Data
Identify features of transportable tablespaces
more...
Java Key Packages Collections

...urse provides information about the collections framework provided by the java.util package.
Learn To:
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify features of the collections framework in Java.
Identify general operations that can be performed on a collection.
more...
Java Key Packages Collections

...urse provides information about the collections framework provided by the java.util package.
Learn To:
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify features of the collections framework in Java.
Identify general operations that can be performed on a collection.
more...
Java Threads

... using threads in Java.
Match methods and constructors provided by the Thread class in Java with their functions.
Identify the code to create a thread by extending the Thread class.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
more...
Java Threads

... using threads in Java.
Match methods and constructors provided by the Thread class in Java with their functions.
Identify the code to create a thread by extending the Thread class.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
more...
Enterprise Connectivity with J2EE V1 4 Overview

...
Identify the features of the integration technologies provided by J2EE for Enterprise Information System (EIS) integration.
Identify the J2EE client-side programming issues that need to be considered for J2EE clients.
Identify the Java Naming Directory and Interface (JNDI) code that creates an initial context.
Identify the Java Naming and Directory Interface (JNDI) code that
more...
Enterprise Connectivity with J2EE V1 4 Overview

...
Identify the features of the integration technologies provided by J2EE for Enterprise Information System (EIS) integration.
Identify the J2EE client-side programming issues that need to be considered for J2EE clients.
Identify the Java Naming Directory and Interface (JNDI) code that creates an initial context.
Identify the Java Naming and Directory Interface (JNDI) code that
more...
BizTalk Server 2000 Part 3 Monitoring Orchestration

...ion Designer environment. Match the design pages provided by BizTalk Orchestration Designer with their functions. Differentiate between the Flowchart shapes that are available on the BizTalk Orchestration Designer Flowchart stencil. Match BizTalk Document Tracking database tables with their functions. Identify the uses of BizTalk Document Tracking.
more...
Oracle9i SQL Basic SELECT Statements

...communicate with the Oracle server. o Match the services provided by Oracle9iAS with their functions. o Match the tools in Oracle9iDS with their functions. o Identify the features of Oracle9i. o Identify the features of Oracle9i Database. o Match the components of Oracle Internet Platform with their features. o Identify the benefits of the Entity Relationship (ER) model. Unit 2: Writing
more...
Oracle9i Database Admin Manage an Instance

...ing the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic
more...
Oracle9i Database Admin Create a Database

...ing the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo
more...
Oracle9i Database Admin Manage Storage Structures

...ing the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To Identify the types of segments in the storage hierarchy.
more...
Oracle9i Database Admin Manage Data Storage

...ing the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To Identify the row storage method used by the various tables and the components of the row structure in an Oracle database.
more...
Oracle9i Database Admin Manage Security

...ing the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To Define and maintain the five components of the security domain of a user in a given environment. Define and maintain a named set of resource
more...
Oracle9i Database Admin Set Up Oracle Net Services

...ures of a two-tier network. Identify the services provided by the middle tier in an n-tier network. Identify the connectivity issues that must be addressed in an enterprise network environment. Identify the connectivity features of Oracle Net Services. Identify the directory services features of Oracle Net Services. Identify the scalability features of
more...
Directory Technologies Part 1 Directory Server Model

...ions. o Match the business challenges with the solutions provided by a Directory. o Match the X.500 models with their functions. o Match the components of the X.500 Directory with their functions. o Match the components of the FSD model with the situations in which they are used. o Match the Discovery component features of the FSD model with the situations in which they are used. o
more...
SAP R 3 v4 6 Shipping Employee

...og on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the R/3 System. Learn To: o Getting Started with SAP R/3 4.6. o Starting the System and
more...
SAP R 3 v4 6 AR Accountant

...d process customer documents, and will be shown the tools provided by the R/3 System to help the Accounts Receivable accountant carry out periodic processing. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o Basis. o Master data and postings. o The FI component in the R/3 system. o Create. o Invoice. o Incoming payment.
more...
SAP R 3 v4 6 AP Accountant

...rocess vendor documents. You will also be shown the tools provided by the R/3 System to help the Accounts Payable accountant carry out periodic processing. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o Basis. o Master data and postings. o The FI component in the R/3 system. o Create. o Invoice. o Outgoing payment. o
more...
SAP R 3 v4 6 Financial Accountant

...structure and master records. Furthermore, the trainee is provided with a structured introduction to the initial steps following the creation of the master data, and will be shown how to carry out G/L account postings, and how to analyze accounts at the item and balance level. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o
more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments

...by selecting communication devices. o Identify services provided by Telnet software that are available in Windows XP Professional. o Identify services provided by Telnet software that are available in Windows XP Professional. o Use HyperTerminal Telnet client to connect a computer running Windows XP Professional to another computer. o Use HyperTerminal Telnet client to connect a
more...
i-Net Part 1 Internet Basics Infrastructure

...the Internet backbone architecture. o Identify services provided by an Internet service provider (ISP). Audience The intended audience for this course includes people working in entry-level Internet and e-commerce careers, such as maintenance of Internet, intranet, and extranet infrastructure and services, or the development of Web related content and applications. The audience may also
more...
i-Net Part 2 Servers Clients Performance

This is the second course in a four part series that presents students with instruction on the main Internet servers, application server providers, and how to configure and use Internet clients. The course also teaches about site monitoring procedures and client-side and server-side caching. Learn To: o Identify features and functions of a Web server. o Identify features and functions of an
more...
Netscape 6 User Fundamentals

...teristics of the Internet. o Identify the main services provided on the Internet. o Identify ways to navigate the Web. o Set a Web page to be your Navigator home page. o Hide Navigator toolbars. o Edit browser history parameters. o Identify the features of Web search engines. o Perform a search using search operators. o Search for information within a Web page. o Match Mail
more...
Windows 2000 Implementing Security Part 2

...t access. Match the services provided by Proxy Server with their descriptions. Match the authentication methods supported by Proxy Server with their descriptions. Identify reasons for auditing Proxy Server logs. Identify options to configure a proxy client.
more...
Budgeting Capital Budgeting

...and approved. Learn To Provided a scenario, correctly identify the capital budgeting decision being made. Calculate the depreciation of an asset using the straight-line method. Identify and apply formulas for discounting cash flow. Calculate discount rates.
more...
Interpersonal Communication Telephone Skills

... address callers, and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult callers. Learn To Provide efficient customer service through good telephone skills.
more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills

...out employing and communicating through an interpreter is provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and expectations do not match. Identify the difference
more...
Java for Procedural Programmers Object Technology

...nd programming. Identify benefits provided by objects. Unit 2: Java (2 - 3 hours) Identify features of Java. Identify aims of Java. Identify standardized class libraries supported by Java. Identify features of JavaBeans. Identify features of applets.
more...
Organizational Communication The Fundamentals

...barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for motivational methods, and develop leadership habits. Learn To Apply guidelines for effective communication. Identify common characteristics of organizations. Identify functions of organizational communication.
more...
Java for Procedural Programmers Object Technology

...nd programming. Identify benefits provided by objects. Unit 2: Java (2 - 3 hours) Identify features of Java. Identify aims of Java. Identify standardized class libraries supported by Java. Identify features of JavaBeans. Identify features of applets.
more...
360-Degree Feedback Experiencing 360-Degree Feedback

...formance. Additionally, it covers the type of information provided in 360-degree feedback, guidelines for communicating disagreement about the feedback, and steps for developing an improvement plan. Learn To Identify the types of information that should be covered in 360-degree feedback. Identify the characteristics of effective
more...
Leadership Development Motivation

... team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation. Understand the difference between personal and social needs. Choose
more...
