Online Provided eLearning Training

Online Course: Predictive Analytics Applied Online Edition ... of the in-person training program's central contents are provided: * Applications: Business, marketing and web problems solved with predictive analytics * Core technology: How a predictive model works and how it's created * Evaluation: Measuring how well a predictive model works and how much revenue it generates * Process: Management and project leadership for predictive analytics * more...

Soft Skills Using Applications This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. more...

Building Strong Customer Relationships ...u get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in this course. more...

Control-T This course provides a detailed introduction to the Control-T product and how it is used to manage removable media. The student is led through an introduction of the Control-T components and facilities. Each component that is involved in the operation of the tape management system is reviewed in detail. Practical examples are provided throughout the course. more...

Microsoft Excel 2000 Proficient User This course provides participants with the skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to format and print data in a worksheet; make worksheet calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating with Web technology; more...

Designing and Implementing Desktop Applications with Microsoft Visual Basic 6.0 - Part 2 This is the second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of Visual Basic 6.0. more...

Microsoft Exchange Server 5.5 Design and Implementation - Part 1 This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...

Enterprise JavaBeans Part 3: Transactions and Security This final course in the series teaches learners about transaction and security management. The transaction management sections cover the EJB semiautomated transaction management feature, container-managed transactions, bean-managed transactions and synchronization. The security management section addresses EJB architecture support for security management. more...

ITIL The Service Desk and Incident Management Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services more...

Internal Customer Service Conflict and Complaints Simulation Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice more...

Leading A Customer-Focused Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work more...

Measuring Customer Satisfaction Simulation Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time more...

Succeeding Through Teamwork Resolve Team Conflict This course describes several methods that learners can use to work through conflict situations. Numerous tips for avoiding unnecessary conflict are provided. Professionals who want to work more effectively with others to achieve shared goals. more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, more...

Performance Reporting and Stakeholder Management Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing more...

Communicating Clearly Write to be Understood Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication more...

Business Professionalism Simulation Everyday business activities require a determined effort to fulfill. Schedules must be kept; deadlines must be met. To ensure productivity remains on target, business professionals must possess refined skills in setting priorities, managing daily tasks, and maintaining personal accountability. The Business Professionalism Simulation is designed to enable participants to develop the skills more...

Organizational Communication The Fundamentals Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, more...

Managing Conflict in the Workplace Simulation Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in more...

The Emotionally Intelligent Leader Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in more...

Key Stages in Coaching Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping more...

PrimeDiversity Awareness Diversity Defined This course provides the foundation for any diversity awareness effort, whether corporate or personal. Key terms are defined, major historical influences are examined, and strategies for valuing individual differences, as well as similarities, are provided. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own. more...

Effective Interviewing The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview more...

Effective Hiring and Interviewing Skills Simulation An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative more...

Employee Benefit Programs HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the more...

Six Sigma and the Corporate Enterprise ... underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core competencies crucial to its use. You'll also learn why Six Sigma emphasizes the alignment of business systems and processes; how to create a framework for business more...

Branding Your Internet Identity eMarketing Overview This course helps learners to understand the different approaches taken toward eMarketing and the various components of an eMarketing plan. A series of strategies are also provided to assist course participants when implementing a Web presence as part of their marketing mix. Professionals who want to create and promote an online marketing strategy more...

E-mail and Internet Use E-mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to more...

Data Security Company Information This course explains the guidelines a company must follow to protect its trade secrets and to avoid misappropriating the trade secrets of others. It also details the guidelines and restrictions for the use of e-mail and Internet services provided by your company. All employees within an organization, whether new hires or as a refresher program for long-term employees. more...

Foreign Corrupt Practices Act U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business more...

Intellectual Property Overview Management is often confronted with the responsibility of protecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How does management perform this function effectively while keeping the law on its side? This course explains the basic types of intellectual property, the legal protections in place, and the more...

Doing Business on the Internet The use of the Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the impact of these changes on issues more...

Doing Business with the Government This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for more...

Insider Trading Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing more...

Independent Contractors and Temporary Employees Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with more...

Union Awareness According to the U.S. Department of Labor's Bureau of Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have more...

Employee Sexual Harassment Awareness Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual harassment, and recognize behaviors that may be considered sexually more...

Managing Workplace Harrassment Complaints ...argest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler, has been harassing her, you will need to take action to deal with the situation. This will more...

HIPAA Privacy Rules Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under more...

Fair Labor Standards Act FLSA The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor more...

Antitrust--Overview Antitrust laws legislate against business practices that undermine competitiveness or are considered to be unfair. The term "antitrust" derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, more...

Antitrust--Talking with the Competition Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a more...

Advanced JavaScript This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior more...

Visual Basic 6 0 Using the Win 32 API Part I ...es services that go beyond the core language and controls provided with Visual Basic such as system management, networking, printing, and security. Using the Win32 API, you can develop applications that run successfully on all platforms while still being able to take advantage of unique features and capabilities of any given platform. This course will show you how to gain access to the Windows more...

Project Management The key elements of successful projects are good time and cost control and an effective, motivated team. Both can be achieved through a participatory approach to developing and using schedules, budgets, and reporting systems. The focus of this course is therefore on teaching the student collaborative ways of using technical management systems and tools on projects. Instruction is provided both for more...

UNIX Programming Tools The UNIX Programming Tools course is designed to introduce some of the development tools commonly available on the UNIX operating system. These are powerful tools that can cut down on development time as well as simplify the tasks of maintaining a system. This course introduces the UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires. more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT more...

Configuring Communication Services - Linux ... mail and various Internet/Intranet and protocol services provided by Linux. The course covers the concept of various communication programs and discusses the methods of configuring a modem and other tasks, such as connecting to computers using the communication programs, and using the Linux fax utilities. Users who have a basic level of familiarity with the features and usage of the Linux more...

Administering Linux Systems This course is an advanced user course that describes the concepts of managing the administration of the Linux system. It provides detailed description of the administration, automating, and printing tools available on Linux. The course covers all the necessary concepts of file management and backup, and automation tools, and printing in the Linux environment. Users who have a basic level of more...

Regular Expressions and Text Processing To search text files using regular expressions and make simple changes Students wishing to acquire the basic skills required as a Linux system administrator. more...

OS 390 ISPF Programming Dialogs ... in OS/390 ISPF Dialog Management Services (38081), which provided an overview of the possibilities when using ISPF dialogs. This course shows how to code a sample dialog in ISPF, based on an extended real-world example. At the end of the course, the student has coded a complete dialog, including panels, menus, help panels, functions, variables, tables, and file skeletons.This course is written more...

JES2 System Control I ... explains the execution of started tasks and the services provided to TSO users by MVS and JES2. MVS and JES2 commands used to control jobs in execution are discussed as well as how to cancel batch jobs, started tasks, and time-sharing users in execution. The course describes the commands used to start, modify, stop, cancel, and monitor the execution of a started task. It explains how to send more...

JES2 System Control II ... explains the execution of started tasks and the services provided to TSO users by MVS and JES2. MVS and JES2 commands used to control jobs in execution are discussed as well as how to cancel batch jobs, started tasks, and time-sharing users in execution. The course describes the commands used to start, modify, stop, cancel, and monitor the execution of a started task. It explains how to send more...

JES2 Job Controls ...provided by JES2 and how users can control the jobs submitted to JES2 using JCL parameters, JES2 control statements, and JES2 operator commands. This course reviews the purpose of a job entry system in the MVS environment and describes the services provided by JES2. The basic structure of JES2 and the functions it performs are discussed along with remote job entry (RJE), network job entry (NJE) more...

The Basics of Novell NetWare This WestNet e-Learning module outlines server and client environments, compares NetWare 5.1 services to previous versions of NetWare, looks at NDS and its management tools, and presents an overview of NetWare protocol stacks. more...

Introduction to Cisco Network Management Design Concepts To identify the key considerations involved in network management design Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification more...

VoIP Signaling and H 323 Call Control To identify the role of signaling and call control in a VoIP network, configure H.323 gateways and gatekeepers, and identify the various commands used to monitor and troubleshoot H.323 IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432) more...

Extending Ethernet Networks To describe the functions and operations of switched LANs and virtual LANs Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco Certified Network more...

Cisco BCMSN 3 0 Implementing Spanning Tree To implement spanning tree operation in a hierarchical network Network administrators, network engineers, network managers, systems managers, or network designers. more...

Networking Overview for Oracle9i Administrators To provide an overview of the networking solutions and the components of the network architecture in an Oracle9i database Oracle database administrators and database operators more...

Availability Features in Oracle9i To explain how the new features of an Oracle9i database support the maximum availability of a database Database operators, administrators, and developers interested in the new technical features and benefits of an Oracle9i database more...

Development Platform in Oracle9i To explain the Oracle9i database enhancements that support the Oracle9i database development platform Database operators, administrators, and developers interested in the new technical features and benefits of an Oracle9i database more...

PL SQL Triggers To create and manage triggers Database administrators, application developers, and database operators more...

Overview of SQL Server 2000 To provide a high-level overview of SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...

Backing Up SQL Server 2000 Databases To explain how to back up SQL Server databases Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...

DOT 2 Packaging and Labeling ...n training. Additional function-specific training will be provided by your employer. list packaging requirements and practices to ensure safe transport identify appropriate labeling requirements for the safe transportation of hazardous materials identify the proper marking requirements for hazardous materials to include both bulk and non-bulk materials identify the appropriate placarding more...

DOT 3 Shipping Papers This half-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification, preparation, and transportation more...

IATA 5 Limitations and Shipment Review This course explains that the Department of Transportation (DOT) governs all modes of transportation in the U.S., including air transportation. The DOT has a set of regulations pertaining to the shipment of hazardous materials (dangerous goods) known as the Hazardous Materials Regulations (HMR). This training course may be used to meet the requirements for general awareness/familiarization more...

First Aid--Automated External Defibrillator The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is more...

First Aid--Basic First aid is the immediate care for victims of injuries or sudden illness, before professional medical treatment is available. It not only involves the victim's physical condition and emotional state, but the entire emergency situation. This one-hour training course will focus on how to use a systematic approach to evaluate an emergency situation and respond to basic first aid situations prior more...

First Aid--CPR Emergencies requiring cardiopulmonary resuscitation (CPR) can and do occur without warning. It is important that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should more...

First Aid--Medical Emergencies Medical emergencies can occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This more...

SAP R 3 4 6 Shipping Employee ...og on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the R/3 System. The audience for this course are employees who need to learn how to use the R/3 more...

SAP R 3 4 6 AR Accountant The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the more...

SAP R 3 4 6 AP Accountant This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the more...

SAP R 3 4 6 Financial Accountant ...structure and master records. Furthermore, the trainee is provided with a structured introduction to the initial steps following the creation of the master data, and will be shown how to carry out G/L account postings, and how to analyze accounts at the item and balance level. The audience for this course would include those who need to learn how to use the R/3 System, Financial Department more...

Introduction to Microsoft Works Suite 2005 This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. A home computer user with basic to intermediate skills looking to use more...

Other Works Tools The Other Works Tools course is the fourth course in the Works Suite 2002 curriculum. It teaches users how to search for places and create routes and maps using Streets & Trips. Additionally, users will be able to search for information in Encarta Encyclopedia using the Pinpointer tool and various Encarta centers. This course is designed for users who want to use Streets & Trips 2002 to find more...

Microsoft Works Suite 2004 - Introduction This course will provide the learners with a basic understanding of Microsoft Works Suite 2004. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Work A home computer user with basic to intermediate skills. more...

Getting Started with FrontPage 2003 To introduce the basic features and functionality of Microsoft FrontPage 2003 Anyone wishing to become familiar with FrontPage 2003 or needing to create professional-standard Internet or intranet sites quickly and easily more...

Microsoft Office 2000 - Advanced Access To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level more...

Norton AntiSpam 2005 In this course, you will learn about features and benefits of Norton AntiSpam 2005 and its role in filtering unsolicited e-mails. In addition, you will learn how to filter incoming e-mails on multiple levels, detect and flag unsolicited e-mails, and block intrusive pop-up and banner ads. Finally, you will learn about features of LiveUpdate. This course is designed for users with basic computer more...

e-Mail and Browsing During the last century, the telecommunications industry underwent many technological changes that improved the way in which we interact with each other. However, if we measure the impact of all these technologies, the Internet has certainly had the maximum effect on our communication methods. The Internet enables a number of people to access and use certain resources at the same time. It provides more...

Overview of Internet Technologies This WestNet e-Learning module covers the historical perspective, organizations, structure, and most common connections used by the Internet. more...

ECDL ICDL 4 Module 5 Database - Getting Started with Access 2003 To outline the concepts and processes for creating and navigating an Access 2003 database. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain more...

Digital Video Editing This course introduces digital video editing using MGI VideoWave 5. Participants are shown how to transfer videos to a PC and how to edit and enhance these videos. The learner will be provided with step-by-step instructions to work with storylines and capture and edit videos. The learner will be shown how to output an edited video from VideoWave 5 to videocassette or DVD and how to publish a video more...

Adobe InDesign CS2 Text and Basic Graphics This course teaches various skills required to use text and graphics in Adobe InDesign CS2 documents. In this course, you will learn how to add and modify text and graphics. You will also learn to format and edit text and graphics. Additionally, you will learn how to create reusable styles such as character styles, paragraph styles, and object styles. By the end of this course, you will be able to more...

Adobe Acrobat 7 0 Pro Getting Started This course covers basics of Adobe Acrobat 7.0 Pro. The learner will learn about the different features of PDF documents. The course introduces the learner to different viewing options provided by the appication. The course also deals with the different navigational options available. The learner will also learn how to convert Microsoft Word documents into PDF documents using Adobe PDFMaker. This more...

Adobe Acrobat 7 0 Pro Modifying PDF Documents This course covers basics of Adobe Acrobat 7.0 Pro. The learner will learn about the different features of PDF documents. The course introduces the learner to different viewing options provided by the appication. The course also deals with the different navigational options available. The learner will also learn how to convert Microsoft Word documents into PDF documents using Adobe PDFMaker. This more...

11i-2.6 Implement Oracle Workflow Part 2 The course deals with fundamentals Oracle Workflow 2.6 which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create modify and automate business processes.  more...

HIPAA Portability ... THE HIPAA PORTABILITY TRAINING & CERTIFICATION PROGRAM Provided in conjunction with HRcertification.com The Human Equation is pleased to offer an eight-hour comprehensive certification program on the rules for portability and availability of health care coverage as well as the integration with other applicable laws. Upon successful completion earn eight-hours of PHR/SPHR recertification more...

Microsoft Visio 2003 Proficient User This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003 providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003.  more...

Microsoft Visio 2003 Expert User This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003.  more...

11i-2.6 Implement Oracle Workflow Part 1 The course deals with fundamentals of Oracle Workflow 2.6 which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create modify and automate business processes.  more...

11i-2.6 Implement Oracle Workflow Part 3 The course deals with fundamentals Oracle Workflow 2.6 which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create modify and automate business processes. In part 3 you will learn about Activities Events and Workflow APIs.  more...

11i-2.6 Implement Oracle Workflow Part 4 The course deals with fundamentals of Oracle Workflow 2.6 which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create modify and automate business processes. In part 4 you will learn about workflow configuration Workflow Manager and utilities.  more...

Java 2: Introduction to Java 2 This course provides an introduction to the Java programming language. Topics covered include the history of Java main features of the language its differences from C++ the Java Virtual Machine and the Java Application Programming Interface. You will also learn the methodology for creating and executing Java programs and applets. An explanation of the tools provided by the SDK is included along more...

Oracle9i Database Administration: Manage an Instance ...ing the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic more...

Oracle9i Database Administration: Create a Database The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain more...

Oracle9i Database Administration: Manage Storage Structures The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary more...

Oracle9i Database Administration: Manage Data Storage This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. more...

Oracle9i Database Administration: Manage Security This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. more...

Defining the Issue: Analyze Problems Creatively This course introduces learners to several problem resolution methods. Tips for successfully facilitating a brainstorming session are also provided.  more...

MS Office 2000: Outlook for Professionals II This course introduces the student to the features provided by Outlook for customizing, organizing and archiving messages. The student will learn how to schedule meetings, create and manage tasks, and communicate with contacts using the Fax service. more...

Oracle8i Database Administration: Manage an Instance This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn about the concepts and procedures associated with Oracle architectural components using the database administration tools managing an Oracle instance and using National Language Support.  more...

Oracle8i Database Administration: Create a Database This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn about the concepts associated with storage structure components managing rollback segments temporary segments and indexes. In addition creating and maintaining databases will be covered.  more...

Oracle8i Database Administration: Manage Storage Structures This course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn the concepts associated with storage structure components. In addition this course will teach users how to create and maintain rollback segments temporary segments and indexes.  more...

Oracle8i Database Administration: Manage Data Storage This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn about the concepts associated with tables. In addition this course will teach users about maintaining data integrity clusters and index-organized tables and methods for loading and reorganizing data.  more...

Oracle8i Database Administration: Manage Security This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course participants will learn about the concepts and tasks associated with managing security.  more...

Oracle9i Database Administration: Manage an Instance ...ing the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic more...

Oracle9i Database Administration: Create a Database The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components management of rollback segments temporary segments and indexes. In addition this course discusses how to create and maintain more...

Oracle9i Database Administration: Manage Storage Structures The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course participants learn the concepts associated with storage structure components. In addition this course teaches users the procedures for managing segment free space undo space temporary segments more...

Oracle9i Database Administration: Manage Data Storage This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables maintaining data integrity clusters and index-organized tables and methods for loading and reorganizing data.  more...

Oracle9i Database Administration: Manage Security This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database.  more...

Oracle8 Database Administration - Manage an Instance This course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn about the concepts and procedures associated with Oracle architectural components using the database administration tools managing an Oracle instance and using National Language Support.  more...

Oracle8 Database Administration - Create Database This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn about the concepts associated with storage structure components managing rollback segments temporary segments and indexes. In addition creating and maintaining databases will be covered.  more...

Oracle8 Database Administration - Manage Data Storage Structures This course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn the concepts associated with storage structure components. In addition this course will teach users how to create and maintain rollback segments temporary segments and indexes.  more...

Oracle8 Database Administration - Manage Data Storage This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn about the concepts associated with tables. In addition this course will teach users about maintaining data integrity clusters and index-organized tables and methods for loading and reorganizing data.  more...

Oracle8 Database Administration - Manage Security This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course participants will learn about the concepts and tasks associated with managing security.  more...

Interviewing Skills: Conducting an Interview In Interviewing Skills: Conducting an Interview participants are provided with step-by-step guidance for interviewing candidates researching their references evaluating candidates and choosing among them objectively and appropriately following up with both the chosen candidate as well as those not offered the position. Participants also learn how to handle difficult candidates.  more...

360-Degree Feedback: Experiencing 360-Degree Feedback 360-Degree Feedback: Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback the benefits of using 360-degree feedback and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters the types of rating biases and guidelines for rating an employee's performance. Additionally it covers the type of information more...