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How To Master Communications on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Communication skills are vital to an organization`s effectiveness. The How to Master Communications bundle builds on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in conflict and providing feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED -  more...
From Serebra Learning Corporation
Employee Performance: Providing Feedback on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Employee Performance: Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient.  more...
Team Feedback A guide on-line e-learning cbt (computer based) Teamwork is playing an increasingly significant role in the majority of today's top companies. This is based on the assumption that working in teams leads to better business performance. In that case, you must ensure that team performance is managed effectively--feedback being of crucial importance. Feedback about how the team is performing, how individuals are contributing to the team's  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback  more...
Teamwork and Emotional Intelligence on-line e-learning cbt (computer based) Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...
e-Mentoring on-line e-learning cbt (computer based) Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using  more...
Goal Setting Goal Setting Tools for Managers on-line e-learning cbt (computer based) In ''Goal Setting: Goal Setting Tools for Managers,'' you will learn how to guide employees and mentees through the goal-setting process. You will learn how to foster an enthusiastic and supportive environment for goal setting as well as how to motivate individuals to continually set new and challenging goals. The target audience for this program is administrators, managers,  more...
Listening Skills: The Fundamentals of Listening on-line e-learning cbt (computer based) This course highlights general benefits and misconceptions about listening as a means of introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by  more...
Employee Performance: Providing Feedback on-line e-learning cbt (computer based) In "Employee Performance: Providing Feedback " you will learn to develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. You will also learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient.  more...
From 123-CBT Computer Based Training
Employee Performance Series on-line e-learning cbt (computer based)cd rom The Employee Performance Series includes the following courses: Employee Performance: Managing Difficult People Employee Performance: Providing Feedback Employee Performance: Resolving Conflict To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Listening Skills The Fundamentals of Listening on-line e-learning cbt (computer based)cd rom ...o become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on improving understanding of messages. Learn To Understand the listening process. Interpret messages. Provide feedback. Comprehend  more...
Delegation Monitoring Evaluating Results on-line e-learning cbt (computer based)cd rom ... To To identify benefits of providing feedback To identify reasons why delegates resist taking ownership of tasks To identify how Maslow a a s Hierarchy of Needs impacts delegation To identify a coaching process for delegates To identify steps to  more...
Employee Performance Providing Feedback on-line e-learning cbt (computer based)cd rom ...Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient. Learn To Use proven processes for giving constructive feedback to  more...
Managing Performance Establishing a Peformance Plan on-line e-learning cbt (computer based)cd rom In Managing Performance: Establishing a Performance Plan, you will learn the process for managing performance, how to conduct a performance planning meeting, and how to document the performance plan. In addition, you will learn how to provide positive and constructive feedback, as well as how to coach your employees throughout the appraisal period. Learn To  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based)cd rom ...erformance. Identify the rules for providing feedback to an expert. Sequence the steps for leading a performance evaluation. Provide feedback during a performance evaluation. Simulation Overview: In this simulation, you will meet with Dean Kramer, the first shift line manager for  more...
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This page was last updated on sb5- 08/30/08 at 10:20:23