Instructor Led Public Sector Training Classes
From ACCETTS Group
Training the Conflict Management Trainer






Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers.
Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training.
The course
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Investigation Skills for Managers
To provide a competent level of knowledge and skills to public sector managers and others who have a responsiblility for investigationg incidents, discipline and grievance cases and complaints and preparing for tribunal/court hearings.
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From blue concept training
Public sector workers conflict training

...blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results.
The public sector working environment is constantly changing, this
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From Alliance Training and Consulting, Inc.
Customer Service in the Public Sector
Learn positive communication skills to deal effectively with the most demanding customers and difficult situations.
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