Online Purpose eLearning

ICND2 1 0 Transitioning to IPv6 ICND2 1.0: Transitioning to IPv6 Cisco Cisco Certified Network Associate (CCNA ) 640-816 Interconnecting Cisco Networking Devices 1.0 - Part 2 To recognize the purpose of transitioning to IPv6 and how it operates, and implement IPv6 on a network  more...

Communicating Vision ...zes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course provides a general introduction to vision communication, including its nature and its purpose. You will be guided through numerous techniques and methods for a  more...

Health and Safety in the Workplace HRCI PHR Health and Safety in the Workplace (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The  more...

Being an Effective Team Member ...mizing your contributions to help the team accomplish its purpose. This course covers strategies and techniques to help you become an effective and valued member of your team. Specifically, you'll explore ways for adopting a positive approach to being on a team, like recognizing the benefits of working on a team and learning to tolerate team member differences. You'll also learn how to work  more...

Launching a Successful Team Launching a Successful Team Leading successful teams is an art, and team leaders can face many challenges when trying to optimize team performance. Whether you're a current team leader or simply someone who would like to develop the skills that would make you a strong candidate, you need to know certain things about how teams function and what it takes to develop a high-performance team.  more...

Emergency and Disaster Preparedness Emergency and Disaster Preparedness This course was designed and developed to provide instruction on emergency response, safety, reporting, and evacuation of company facilities and work areas in the event of a natural disaster, fire, bomb threat, or other emergency. The procedures contained in this training should be followed unless otherwise directed by your employer, police or fire  more...

Confined Space Confined Space This course covers information about confined spaces, hazardous atmospheres, necessary equipment, and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. Learner objectives for this course are to recognize terms commonly associated with  more...

Chemical Process Safety Chemical Process Safety course designed for employees who work at industrial process plants to recognize the potential health and safety implications associated with their job. This course is intended to educate the employee in order to help prevent or minimize the consequences of a catastrophic release of toxic, reactive, flammable, or explosive Highly Hazardous Chemicals (HHC) from a  more...

Behavior Based Safety for Supervisors ...course are to: define behavior and identify the scope and purpose of a behavior safety program, distinguish the roles and responsibilities of the supervisor and the employee, identify factors that cause incidents (environmental vs. personal factors), identify the influences on behavior, determine how to effectively observe behavior, identify behavior reinforcement concepts, specify ways to  more...

Antitrust - Trade Associations ...tors join a trade association to pursue a common business purpose. This makes such associations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman Act and Section 5 of the Federal Trade Commission Act. These laws protect a competitive marketplace in which rival firms compete with respect to prices, products, and services. This  more...

Foreign Corrupt Practices Act ...t prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the Act can impact your business and gives advice on the steps you can take to make sure that your business adheres to the provisions of the Act. This course was developed with subject matter support provided by the Labor,  more...

Procurement Integrity ... led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who attempt to give or obtain information that is not known to other bidders, thereby resulting in an unfair advantage to themselves. The dollar volume of government purchasing is enormous. The rules that apply to the procurement  more...

Code of Conduct Company Template ...purpose of this course is to familiarize your employees with your company's Code of Conduct and any other related policies that define your expectations for their conduct as an employee of your company. This course is designed to serve as a customizable template for that purpose. Topics can be removed or modified to suit your company's requirements. Within the course template, each topic  more...

Business Writing Know Your Readers and Your Purpose ...Purpose To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens ...ovides an introduction to I-9 compliance, focusing on the purpose of the form, who must complete it, when to complete it, how to use it to verify employment, and the legal compliance requirements associated with the law. It also provides a brief discussion about employing non-US citizens. This course was developed with subject matter support provided by the Labor & Employment Law Group of the  more...

Business Analysis Verify and Validate Requirements ...ss Analysis (IIBA ). Specifically, this course covers the purpose and techniques for defining assumptions and constraints. This course also provides a description and techniques for verifying and validating requirements for a given initiative or project, such as checklists and prototyping. This course provides a foundational knowledge base of business analysis information so learners can  more...

Access to Employee Medical Exposure Records Access to Employee Medical & Exposure Records This course contains information regarding employee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about  more...

Introduction to Incident Management ... Incident Management. Specifically, the course covers the purpose of Incident Management, as well as the value Incident Management provides to the overall organization. In addition, the course covers the elements to consider when managing incidents, including timescales, incident models, and major incidents. This course will assist the learner in preparing for the ITIL V3 Operational Support  more...

Introduction to Request Fulfillment ... Request Fulfillment. Specifically, the course covers the purpose, scope, and benefits of Request Fulfillment to the organization. This course also covers the importance of Request Models, and the activities of Request Fulfillment including menu selection, financial and other approval, fulfillment, and closure. This course will assist the learner in preparing for the ITIL V3 Operational Support  more...

Environmental Regulations Overview Environmental Regulations Overview This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of the Toxic Substances  more...

Leading a Customer-focused Team ...or what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and support the team's performance.In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after  more...

Workplace Safety Orientation ...modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication; Bloodborne Pathogen Safety; Lockout/Tagout; Confined Space Entry; Emergency Response; Respiratory Protection; Personal Protective Equipment; Hearing Conservation. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

Trenching and Excavation Safety Trenching and Excavation Safety This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose  more...

Safe Work Practices ...atory requirements. Learner objectives are to: define the purpose of safe work practices, identify the assessment tools used to identify workplace hazards, define job safety analysis (JSA), its methods, and steps, define job safety analysis control methods and specify the effectiveness and/or limitations to each method, recognize workplace inspection components and procedures, identify  more...

Site Safety and Health Plan Procedures HAZWOPER ...ory requirements. Learner objectives are to: identify the purpose of personnel organizational structure associated with a site safety and health plan, identify the purpose of a work plan, identify the requirements of a site safety and health plan, identify the purpose and provisions of a site hazard assessment, identify the requirements for a personal protective equipment program (PPE), and  more...

Site Control HAZWOPER Site Control (HAZWOPER) This training describes measures designed to minimize your exposure to hazardous substances, and prevent the migration of contamination to "clean" areas of the site. OSHA requires that employees who work at hazardous material sites, or respond to spill emergencies, receive training to eliminate unnecessary risk of exposure to hazardous substances. The content in this  more...

Regulatory Overview HAZWOPER ...s one-hour course provides information about the history, purpose, and mission of key regulatory agencies including OSHA, EPA, and DOT. The intent of the course is to provide the learner with an understanding of the sources of regulatory occupational safety and health work practices and standards. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Regulatory Information Regulatory Information Essentially all workplaces have safety and health standards that have been imposed by federal and state authorities. The intent of these workplace standards and requirements is to protect the health and welfare of individual employees. This one-hour course will explain how safety requirements for workplaces are established and how they are enforced. The training will  more...

Facilitating Meetings and Work Groups ...ent types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You  more...

Powered Industrial Truck Safety ...s. Learner objectives for this course are to: specify the purpose of the Powered Industrial Truck standard (29 CFR 1910.178), define the operator training requirements for powered industrial trucks, distinguish several types of powered industrial trucks, recognize some general engineering principles associated with powered industrial truck safety, distinguish potential occupational health and  more...

Material Safety Data Sheets Material Safety Data Sheets This course is designed to provide both workers and supervisors with a better understanding of how to interpret a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to:  more...

Lead Awareness Lead Awareness This course covers information mandated by OSHA 29 CFR 1910.1025. It provides general knowledge of the hazards associated with lead exposure and requirements to reduce or eliminate exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify sources of lead exposure, identify adverse  more...

Laboratory Safety Laboratory Safety This overview course is designed for employees who work in an industrial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify general  more...

Indoor Hoisting and Rigging Indoor Hoisting and Rigging This course is designed to educate the worker on the significant safety issues to be considered while moving large, heavy loads associated with today's manufacturing and construction industries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: specify general safety  more...

Protection from Occupational Noise ...vent noise-induced hearing loss. It will also explain the purpose and components of a hearing conservation program including the proper fitting, use, and care of hearing protectors. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe the effects of noise on hearing; discuss the components of OSHA's  more...

Hand and Power Tool Safety ...dentify general power tool safety precautions, define the purpose and correct usage of guards, specify what tools are equipped with safety switches, identify specific hazards and control measures related to the use of electric tools, identify specific hazards and control measures related to the use of power grinders, identify specific hazards and control measures related to the use of pneumatic  more...

Forklift Safety Awareness ...purpose of this training is to help you become a qualified forklift operator; one who has the skills and knowledge to operate a lift truck in a safe and proper manner. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to recognize general engineering and capacity principles associated with forklift safety; identify  more...

Sales Communications Foundations ... "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help them discover the value of your offerings, and you must  more...

ITIL reg Overview Certification and Benefits ITIL® Overview: Certification and Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether  more...

ITIL reg V3 Overview Introduction to the ITIL reg V3 Framework ITIL® V3 Overview: Introduction to the ITIL® V3 Framework A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the  more...

Introduction to Problem Management ...agnosis, and resolution practices. This course covers the purpose and scope of Problem Management, its value to the organization, and specifically the value and use of problem models in Problem Management. This course also provides a detailed view of the Problem Management process, including using tools like Ishikawa diagrams and Pareto Analysis, to investigate and diagnose specific problems.  more...

Introduction to Access Management ..., and keeping those who don't out. This course covers the purpose, scope, and value of Access Management to the organization. This course also details the steps in the process for managing access, including requesting access, verification, providing rights, monitoring, logging and tracking, and removing and restricting rights where necessary. Finally, the course covers the metrics used to check  more...

Service Desk Metrics and Outsourcing ...ive a consistent level of service. This course covers the purpose and importance of using metrics to evaluate the performance of a Service Desk, including metrics like average turnaround times and resolution rates. This course also details the different types of user satisfaction surveys that can be used to assess customer and user perceptions of Service Desk operations. Finally, the specific  more...

Giving Feedback Giving Feedback The performance of any organization depends upon the performance of every individual. Giving feedback is a necessary skill and can involve anyone in an organization, whether it is manager-to-report, peer-to-peer, or report-to-manager. There are generally two types of feedback: positive feedback for reinforcing positive behavior, and corrective feedback for correcting negative  more...

Motivating and Optimizing Performance ...rly stages of team development are about establishing the purpose of the team and its key goals, but once the team is up and running, the leader has a prominent role to play in guiding the team to success. This course describes ways to optimize team performance and effectiveness through assessments and feedback. It outlines strategies for sustaining high performance, including using coaching to  more...

CompTIA Server 2009 IT Environment CompTIA Server 2009: IT Environment CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A well managed network relies on accurate documentation, well designed policies, and efficient procedures. Understanding how to create good documentation, policies, and procedures can help ensure that a network is well run and that it can withstand the occasional crisis. Implementing these concepts at  more...

CompTIA Server 2009 Storage CompTIA Server 2009: Storage CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Because so much work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage technologies have improved with the growth of data requirements. This course introduces the technologies involved in storing and protecting  more...

CompTIA Server 2009 Server Functions Network Essentials CompTIA Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or  more...

CompTIA Network 2009 Routing CompTIA Network 2009: Routing CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Routing is the process of selection of paths over which to send network traffic. Routing paths are selected by a number of criteria, including cost, administrative distance, and available bandwidth. Evaluation of the criteria is generally performed by routers, which is known as dynamic routing, although  more...

Oracle Database11g Shared Pool Buffer Cache Tuning Oracle Database11g: Shared Pool & Buffer Cache Tuning Oracle The buffer cache is an extremely important component for the performance, scalability, and reliability of the database. This course demonstrates how to identify the symptoms that indicate a buffer cache problem and how to use the various methods available to resolve common performance issues related to the buffer cache. It also  more...

Oracle Database 11g R2 Storage Structures User Security ...nd account status and passwords.This course describes the purpose and functions of tablespaces, and provides details on how to create and manage database user accounts. It also discusses creating privileges, roles, and profiles, as well as using the password file and assigning quotas to users. This course is one of a series in the SkillSoft learning path that covers the objectives for the  more...

Basic Presentation Skills Creating a Presentation ...s to have a sound structure. Once you have identified the purpose and audience for the presentation, and come up with some ideas for what to say, you can transform those ideas into a script or notes that will guide you through the presentation. You should start with an introduction, where you grab the attention of the audience and tell what you are going to do. Next, you need to support each of  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks ...co administrator, it is important that you understand the purpose of VLANs and how VLAN implementation can simplify network management and troubleshooting, and can improve network performance. You must be able to create an implementation plan, implement that plan, and then verify the operation of the VLANs and trunks. Sometimes network resources may be located far from where users might need  more...

Preparing for Effective Business Meetings ...ing. This course will show you how to clarify a meeting's purpose and objectives, and how to determine whether a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants, and create an agenda that will guide the group to achieve meeting goals as efficiently and  more...

EU Privacy Data Security ...quired to enact laws to carry out the Directive. The main purpose of the Directive is two-fold. First it aims to protect individuals' personal data. Second, it seeks to ensure that the securities and protections afforded to individuals do not restrict the ability to process or exchange economically critical data between the member states. While the specific laws for each member state differ,  more...

ITIL reg 2011 Edition Overview Introduction to the ITIL reg Framework ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework ITIL A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an  more...

ITIL reg 2011 Edition Overview Certification Benefits ... And how? This course provides a detailed overview of the purpose, vision, and principles of the ITIL certification scheme. Specifically, the course covers the knowledge areas, target audience, and examination format of all of the available ITIL certification levels: Foundation, Intermediate, Expert, and Master. Finally, the course covers the benefits of achieving ITIL certification, both to  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) ...cript bundled with award wining Final Draft Software The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts in a minimal amount of time. The instructor of this course is a seasoned scriptwriter who has a successful history of teaching students the art and  more...

Write a Marketable Script in 10 Weeks ...uce "marketable" script in a minimal amount of time. The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts is a minimal amount of time. What do I mean by "marketable"? A marketable script is one that has all of the following: Interesting characters with human  more...

Manifesting 102: How to Get What You Want w/o Goofing it Up First ! ...s continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this endeavor. The student will have some new choices that appear, and then will choose from the gentle  more...

Financial Basics for Non-financial Managers ...ll learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and methods to give you a complete picture of your financial position. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course helps a non-financial manager make sense of the terms and concepts that are used in  more...

Leading Effective Teams Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...

5 Steps to Effective Persuasive Business Communication ...y different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any writing activity included but not limited to, reports,  more...

How to Join the Ranks of the Self-Employed in 6 Weeks ...duals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the books and/or look for an accountant, how to deal with legal matters, how to deal with zoning laws, how to hire employees, how to recognize  more...

Learn How To Write Effective Persuasive Written Communication ...y different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any writing activity included but not limited to, reports,  more...

Turn Your Life Experience Into College Credit ... to transition back to school or advance your career. The purpose of this course is to help guide and make you think about your life and what you have learned. It is quite possible that your knowledge may be appropriate to earn you college credit. Using the various exercises, activities and readings you will learn how to earn college credit from an accredited college or university. This online  more...

Cisco CCNA Monitoring and Security ...purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept, purpose, and operation of the  more...

Professional Writing Skills at a Glance ...and re-writing. You will practice ways to determine your purpose, meet audience needs, discover your most comfortable method of writing, brainstorm and mind-map to get your ideas on paper, write quick rough drafts, and revise collaboratively. Also, you will receive models for planning letters, memos, and reports. Finally, checklists help you evaluate both your process and your product. This  more...

Advanced Certificate in Technical Writing ...ucation allowing you to... Perform effective audience and purpose analyses for user-centered documents Write specifically to fit your audience needs Create powerful technical documents including descriptions, processes, instructions, and reports Understand and Apply effectual principles of visual design to your documents Develop valuable information plans and content specifications Estimate and  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

Technical Communication Industry Certificate - Mastery Level ...ll focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects. No prerequisites are required however those with industry experience should excel in this rigorous course of Certificate-Based study. Letter grades will be provided upon request at the end of the course or  more...

Build Your Own BIZ - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ - Using Financial Statements ...nancial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four Primary Types of Financial Statements Analysis of Financial Statements Budgets Pro Forma financial statements Internal controls and  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...help you work on your own or with your green team. Course Purpose You will learn practical methods to transform your business operations, office, or your entire facility into a sustainable organization. Topics covered include how to embrace green practices by cutting energy costs--reducing the ?carbon footprints? from your facility, office, and vehicles; generally reducing the amount of waste  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...iety representing the clinical documentation sector whose purpose is to set and uphold standards for education and practice in the field of health data capture and documentation. It ensures the highest level of accuracy, privacy, and security for the U.S. healthcare system in order to protect public health, increase patient safety, and improve quality of care for healthcare consumers. AHDI  more...

VBScript- Functions Core Objects and Classes To explain the purpose and syntax of the built-in VBScript functions and how objects and classes are implemented in VBScript  more...

The Communication of a Shared Vision "If you can dream it, you can do it." Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing  more...

Analyzing Workplace War Zones ...would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this course  more...

The Automotive Industry Overview Version 2 Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

The Pharmaceutical Industry Overview Version 2 Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...

The Health Care Industry Overview Version 2 There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...

Introduction to Brand Management ...ntroduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most important facts of all: how the consumer dictates your brand equity.By the end of this course, you will apply  more...

J2SE 5 0 Language Features To introduce experienced developers to the language-specific improvements and changes in Java 5.0, the purpose of which is to make Java more developer-friendly and facilitate the writing of bug-free code  more...

Translating Requirements into Process Goals Customers want quality. And quality includes customer requirements such as ease of use, reliability, or response time that are sometimes difficult to measure. To produce improvements that will generate the results customers want, these quality requirements must be redefined as measurable goals. The purpose of this course is to show you how to redefine customer quality requirements as measurable  more...

Planning an Effective Business Meeting If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...

Leading an Effective Business Meeting Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Higher Purpose Listening Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding.  more...

An Essential Guide to Giving Feedback ...ving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process. Giving feedback is not always straightforward however, and so the final part of this course looks at barriers to giving feedback and  more...

Giving Feedback A Manager s Guide ...vide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical steps. However, in some situations it is not always sensible to use a standard approach and so the course  more...

Strategic Management Establishing Strategic Focus ...l Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour) Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from strategic management. Recognize who performs  more...

Quality Management Quality Management Tools ...generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Learn To Identify the benefits of using flow  more...

Visual InterDev 6 0 Planning a Web Application ...ication Design Duration: 2 Hour(s) Identify the purpose of using scenarios in conceptual design. Match the key information models for scenarios with their contents. Identify the elements contained in the context model. Identify the elements contained in the workflow process model. Identify the components of the task sequence model. Identify the elements of the physical  more...

Frontpage 2000 Proficient User ...et. Identify the characteristics of a Web. Identify the purpose of the Web server. Identify the features of FrontPage 2000. Identify the FrontPage 2000 interface elements. Customize the FrontPage 2000 interface using the View menu. Obtain help from the Answer Wizard. Identify the uses of FrontPage Server Extensions. Identify the basics of Web site design. Identify how Web content is  more...

NetWare 5 Advanced Administration - Part 1 ...nd unload a NetWare Loadable Module (NLM). Identify the purpose of NetWare Configuration Files (NCFs). Identify the types of console commands that are included in the STARTUP.NCF file. Perform the steps to customize the AUTOEXEC.NCF file. Perform the steps to create a server script file. Unit 3: Server Console Duration: 2 Hour(s) Identify the purpose of the NetWare  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...with their uses. Match the number functions with their purpose. Identify the use of natural joins to retrieve data from multiple tables. Identify the use of an equijoin to retrieve data from multiple tables. Identify the use of self-join to retrieve data from a table. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants,  more...

Networking Technologies Series TCP IP Protocols ...otocol (ICMP). Match the ICMP query messages with their purpose. Match the various fields in the ICMP message format with their features. Sequence the steps for keeping track of LAN routers using the Router Discovery protocol. Identify the features of the Internet Protocol Next Generation (IPng). Match the various fields in the Ipng datagram header layout with their features. Match  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...purpose of this course is to give users working in retail companies, dealing with orders, an overview of the possible processes of customer order processing. This course illustrates the training knowledge using an example of a possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery  more...

SAP R 3 v4 0 Profit Center Accounting ...purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown. L earn To: The positioning of Profit Center Accounting within the accounting area. Profit  more...

SAP R 3 v3 0 Information Systems within FI ...urse 12857, "FI/AA". L earn To: Describe the purpose, architecture and functions of information systems within R/3 generally and FI specifically. Customize accounts. Use line items effectively. Carry out account balances and account analysis. Use financial reporting services, including standard reports, ABAP/4 Report and ABAP/4 Query facilities. C ontent  more...

SAP R 3 v4 0 Investment Management - Overview ...dealing with administration of investment budgets. The purpose of this course is to provide skills in regular business procedures within Investment Management for all employees working in the fields of investment planning and investment controlling. Participants should have completed the following courses: - 13033 Working with SAP R/3 - 12857 Asset Accounting - 12861 CO/OPA  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...purpose of this course is to provide a thorough understanding of Profitability Analysis. L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis Skills-Based A udience  more...

SAP R 3 SD Overview and Master Data ...purpose of this course is to provide detailed knowledge of the structure, features and functionality within SAP R/3 SD, including SD Master Data and the skills to work with Master Data. The course will use practical examples to illustrate functions and Master Data. L earn To: Document flow within the company. Functional elements within SD. Organizational structures.  more...

SAP R 3 SD Sales and Shipment Processes ...purpose of this course is to provide practical skills in the use of R/3 SD for sales and shipping processes. Students will learn to process inquiries, quotations, orders, shipping and billing. They will acquire essential skills to work with the Sales Information System. The course exploits practical scenarios to illustrate the content. The course shows how to process sales documents and looks  more...

SAP R 3 MM Purchasing Organization and Master Data ...on: 2 - 3 Hour(s) Creating Purchase Requisitions. Purpose of the Purchase Requisition. Creating Purchase Requisitions Manually. Entering Item Data. Account Assignment. Processing Requisitions. Release Procedure. Assigning Sources of Supply. Unit 3: Request for Quotation Duration: 2 - 3 Hour(s) Creating Requests. Purpose of the Request for Quotation.  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...Purchasing. L earn To: Purchase Order. Purpose of the Purchase Order. Manual Purchase Orders. Monitoring Purchase Orders. Outline Agreement. Creating a Contract. Scheduling Agreement. Optimized Ordering Procedures and Evaluations. Optimized Ordering Procedures. Evaluations and Reports. C ontent Emphasis Skills-Based  more...

SAP R 3 v4 x MM Inventory Management ... Duration: 1 - 2 Hour(s) Inventory Management. Purpose of Inventory Management. Cooperation between Departments. Goods Receipt for a Purchase Order. Movement Types. Material Master Record. Material Master Record. Maintenance and Areas of Application. Stock Types. The Different Goods Movements. With Reference Document. Without Reference Document. External Goods  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined  more...

Data Modeling - Create Basic Models ...l to the Model Duration: 2 Hour(s) Identify the purpose of an attribute. Identify the diagramming conventions for attributes. Identify what an attribute is used for. Identify the format that an attribute must have. Identify if an attribute has more than one value for each entity instance. Identify if an attribute has attributes of its own. Identify what derived data is.  more...

Process and Function Modeling ...ntify the concepts of process modeling. Identify the purpose and use of process modeling. Place process modeling in the context of system development methods. Identify the basic diagramming techniques of a process model. Use basic diagramming techniques to build a simple process model. Refine a simple process model with more detail to fully illustrate the business  more...

Object Analysis Design Requirements Analysis ... Object Orientation models the real world. Identify the purpose of Object Oriented methods of development. Identify the environments in which Object Oriented methods are most successfully adopted. Identify the characteristics of traditional structured development methods. Identify the characteristics of Object Oriented methods. Identify the characteristics of UML. Unit 2: Object  more...

Object Analysis Design Design Implementation ...aracteristics of Object Types in a system. Identify the purpose of the Design Phase. Sequence the steps required to perform Object Oriented Design Mapping. Identify the reason for Software and Hardware Partitioning. Identify how Collaboration Diagrams show system behavior. Identify the guide lines which need to be followed when designing Object Types. Identify the decisions needed  more...

Oracle SQL Specifics Retrieving and Formatting Data ... Identify the different SQL functions. Identify the purpose of single row functions. Use a character function to display character data in a specific format. Use a number function to display numeric values in a specific format. Perform a query combining an arithmetic operator with a date. Use a date function to perform a calculation with a date value. Match each conversion  more...

Oracle SQL Specifics Creating and Managing Database Objects ...y views used to confirm tables and constraints with their purpose. Identify the naming conventions to follow when naming tables and columns. Identify the four most common datatypes used in the Oracle8 database. Match the five Oracle8 data integrity constraints with their descriptions. Identify the default constraint name generated by Oracle8. Use the CREATE TABLE statement to create a  more...

Oracle Report Builder Controlling Reports ...Hour(s) Match regions of a report template with their purpose. Customize the template margin. Customize the template body. Sequence the steps to register a customized template. Sequence the steps to add a template image. Unit 2: Creating and Using Report Parameters Duration: 1.5 - 2 Hour(s) Create a user parameter by using the Create button. Identify the purpose of user  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ... attribute used to reduce redo operations. Identify the purpose of a latch. Match the types of latches with their definitions. Unit 5: Configuring and I/O Issues Duration: 1 Hour(s) Identify the recommended tablespaces and divisions of data for an Oracle database. Identify the advantages of partitioned tables. Select the two items needed to choose the correct stripe  more...

Oracle Reports R6 Control Reports ... user parameter by using the Create button. Identify the purpose of user parameter properties. Identify the different methods of referencing a user parameter in a report. Create a static list of values. Create a dynamic list of values. Display a currency symbol by using the CURRENCY system parameter. Build a parameter form. Unit 3: Coding PL/SQL Triggers in a Report Duration: 1  more...

Windows NT 4 0 User Fundamentals ...T 4.0 Workstation. Change your password. Identify the purpose of My Computer, Network Neighborhood, Recycle Bin and My Briefcase. Utilize options available in the Accessibility Options dialog box to change system settings to make it easier to use Windows. Use the Add New Hardware utility to add devices to your PC. Change the default printer. Modify programs installed on the hard  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ... requirements for Microsoft networking. Identify the purpose of the printing utilities for TCP/IP. Identify the basic concepts of SNMP and manage the SNMP service. Identify the common characterisitcs of TCP/IP-related problems and functions of Windows NT diagnostic tools. C ontent Emphasis Skills-Based A udience This course is for IT professionals seeking  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...o create a dynamically constructed statement. Select the purposes used for submitting Transact-SQL statements in batches. Select the purpose for using scripts to submit Transact-SQL statements. Select the purpose for using transactions to submit Transact-SQL statements. Sequence the steps for processing cached queries. Select the mechanisms that save query definitions automatically.  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...ions and set transaction isolation levels. Identify the purpose and benefits of using views. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the  more...

Site Server 3 0 Implementation - Part 1 Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...entify the tasks involved when interviewing users for the purpose of data collection. Identify the tasks involved in gathering data during facilitated sessions. Identify the tasks involved in interviewing focus groups to gather data. Identify the benefits of user surveys when collecting data. Identify the uses of collecting data from a help desk. Identify the benefits of users teaching the  more...

Frontpage 2000 Proficient User ...et. Identify the characteristics of a Web. Identify the purpose of the Web server. Identify the features of FrontPage 2000. Identify the FrontPage 2000 interface elements. Customize the FrontPage 2000 interface using the View menu. Obtain help from the Answer Wizard. Identify the uses of FrontPage Server Extensions. Identify the basics of Web site design. Identify how Web content is  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...nistration Duration: 2 - 3 Hour(s) Identify the purpose of the communication initiated by the core components. Identify the purpose of the communication initiated by the Administrator Program. Identify the purpose of the communication between the Exchange Server clients and core components. Identify the purpose of the communication initiated by the additional components.  more...

Exchange Server 5 5 Design Implementation - Part 6 Course Overview This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the processes and components of the Connector for Lotus Notes. Configure and manage Connector for Lotus cc:Mail.  more...

NetWare 5 Advanced Administration - Part 1 ...nd unload a NetWare Loadable Module (NLM). Identify the purpose of NetWare Configuration Files (NCFs). Identify the types of console commands that are included in the STARTUP.NCF file. Perform the steps to customize the AUTOEXEC.NCF file. Perform the steps to create a server script file. Unit 3: Server Console Duration: 2 Hour(s) Identify the purpose of the NetWare  more...

Oracle8i Performance Tuning Architecture Strategy ... location and format of the alert log file. Identify the purpose of generating background trace files. Identify the parameters that control the location and format of background trace files. Identify the different methods available for generating user process trace files. Identify the parameters that control the location and format of user process trace files. Identify the V$ views used to  more...

Project 2000 Fundamentals Course Overview As the first in a two-part series, this course will provide learners with a foundation for using Project 2000. Learners will be given a thorough overview of the features of Project. Learners also will be taught how to create, communicate and track a Project plan. L earn To: Identify the uses of the new features in MS Project 2000. Create a project file. Create and  more...

Intro to Object-Oriented Programming with Java This course covers the advantages of Object-Oriented Programming (OOP) and OOP features specific to Java. It explains the concept and use of classes, objects, arrays, class members, and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.  more...

Intro to Object-Oriented Programming with Java This course covers the advantages of Object-Oriented Programming (OOP) and OOP features specific to Java. It explains the concept and use of classes, objects, arrays, class members, and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.  more...

Advanced Project Leadership Selling Project Mgmt to the Organization This course in the Advanced Project Leadership series focuses selling project management to senior executives. This course explores the problems faced when implementing project management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as  more...

Oracle9i Database Admin Manage Storage Structures ...ieve storage structure information. • Identify the purposes and the types of rollback segments. • Explain the processes that rollback segments follow for transactions. • Plan, create, and acquire rollback segments. • Modify and remove rollback segments. • Retrieve rollback segment information from the data dictionary. • Describe the solutions to  more...

Directory Technologies Part 2 NDS eDirectory ...the second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5.  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...ries that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory. Finally, it explains Active Directory through the FDS  more...

Crystal Reports 8 5 Introductory Report Design Part 1 ...e in a two part series that introduces the student to the purpose and features of Crystal Reports. It teaches the basics of designing reports, record selection, record grouping and sorting, formatting reports, and distributing reports. Students will learn to create and distribute a simple report. Learn To • Identify the fundamentals for using Crystal Reports. • Create reports,  more...

WebSphere MQ Integration Message Broker ...purpose of this course is to provide learners with a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done  more...

SAP R 3 Workflow Architecture ...Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP Business Workflow Architecture. a Basic Structure of SAP Business Workflow. a Process Layer. a Organizational Layer. a Business Object Layer. Audience The course is aimed at the following target groups: Employees of the  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ... the Commerce Server 2000 object model. o Match general purpose programming objects with their functions. o Identify features of Commerce Server 2000 dictionaries. Audience The intended audience for this course includes Professional Web Developers. These developers will have experience creating Web sites by using Active Server Pages (ASP), Visual Basic Scripting Edition or JavaScript,  more...

ABAP 6 10 Overview ...purpose of this course is to provide an overview of the SAP programming language ABAP 6.10. The course will show the structural pre-requisites, which are important to develop a programme with ABAP/4. Learn To: o Architecture of SAP R/3 Programs. o ABAP in the SAP R/3 System. o Work Processes. o Program Flow and Program Types. o ABAP Workbench in SAP R/3. o ABAP Workbench. o  more...

WordPerfect Office 11 WordPerfect 11 ...purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents. Learn To  more...

WordPerfect Office 11 Curriculum ...purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 curriculum teaches the learner how to create and edit a document, and how to enhance documents. It introduces the concept of notebooks and related worksheets, and covers the basics of data entry, editing, and how to select data. Finally, it teaches how to create presentations and to insert text,  more...

Business Finance Risk Analysis ... variation. • Identify the purpose of a correlation coefficient. • Calculate the expected rate of return on a stock portfolio. • Identify impacts on rates of return. • Calculate financial ratios. Audience Managers and project managers who want to identify and  more...

Business Accounting Accounting for Stockholders Equity Business Accounting: Accounting for Stockholders' Equity offers the student an overview of the information contained in a company's statement of stockholders' equity and in the stockholders' equity portion of the balance sheet. The program details components of stockholders' equity, stock transactions, and financial analysis ratios used to evaluate a company's long-term solvency. Learn To  more...

Financial Statements Financial Statements Analysis ...s how to create a balance sheet and income statement, the purpose of these financial statements, the role of budgeting in accounting, how to combat budgeting variances, and the different methods of analyzing financial statements. Learn To • Prepare a balance sheet. • Prepare an income statement. •  more...

Financial Statements Reading Analyzing an Annual Report ... Learn To • Select the purpose of an annual report. • Identify the key components of an annual report. • Identify information a company must disclose in an annual report. • Choose the purpose of an internal control report. • Analyze  more...

Financial Statements Analyzing Cash Flows ...nd characteristics of stock. In addition, it outlines the purposes and types of profitability, liquidity, and solvency ratios. Learn To • Evaluate a company using two accounting methods. • Identify ways a financial statement impacts my company. • Demonstrate how different financial instruments  more...

Budgeting Creating Analyzing a Budget ...d Analyzing a Budget gives the student an overview of the purpose of budgeting, the types of budgets, and the elements of a successful budget. The program includes a process for creating a budget, ways to analyze and compare budgets, and important guidelines to apply during the budgeting process. Learn To List the five purposes of budgeting. List the various types of budget. List  more...

Listening Skills Listening Challenges This course's aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the  more...

Implementing Wireless LANs Part 1 Concepts Technologies ...LANs. The WLAN Industry Requirements section explores the purpose of governing the spectrum band and includes coverage of the FCC guidelines and IEEE specifications. The course also provides a basic overview of the main WLAN devices and topologies. Basic antenna theory is also introduced, including concepts for WLAN antenna selection and use. Learn To To  more...

Interviewing Skills Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms  more...

Managerial Leadership Creating a Vision ...uce Madison, Icon's Director of Information Services. The purpose of this meeting is to have the team go through the process of establishing realistic goals for Icon's Aries Server computer line. The team should always keep in mind that the organization's vision must be taken into consideration at all times during the goal-setting process. Unit 3: Making the Vision a Reality (0.5 - 2 hours)  more...

Essentials of Management Maintaining a Productive Workplace ...mson, two of Icon's Customer Service Representatives. The purpose of this meeting is to address the recent decline in Icon's customer service ratings. As the Associate Vice President of Products and Services, it is your responsibility to help this team resolve any issues that are impeding their productivity. Unit 3: Providing the Support to Stay Productive (0.5 - 1 hour)  more...

Conducting Meetings The Meeting Process ... successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda for a meeting. Ensure that best practices are followed for meeting procedures, such as taking minutes,  more...

Facilitation The Effective Facilitator ...evelopment. Through your questions, you will discover the purpose of facilitation and learn the benefits of using facilitators. You will also learn how to differentiate between a meeting's content and its structure, as well as how to differentiate between facilitation and leadership. Unit 2: Facilitative Characteristics and Responsibilities (0.5 - 1 hour) Identify the  more...

Project Management Project Scope Management ...e in the Project Management structure. Understand the purpose of scope definition and the techniques to analyze project scope effectively. Understand the function and importance of a work breakdown structure when managing a project. Understand verification and control processes associated with project scope management. Audience: The target audience for this course is  more...

Advanced Project Mgmt Project Estimating Techniques Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude  more...

Project Management Project Procurement Management ... during Project Procurement Management. Understand the purpose of key contract management activities and how the contract administration process prepares the contract for closure. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members,  more...

Managing IT Projects Project Control Closure ...nd controlling risk. Identify the purpose of performance reporting. Simulation Overview: In the simulation at the end of this unit, you will meet with Don Hamilton, an experienced IT project manager. Don will be asking you questions about performance reporting, quality management, and risk management in order to check your understanding of these  more...

Principles of Marketing Pricing Strategy ...r's pricing strategies for two video camera products. The purpose of the meeting is to develop initial recommendations to present to the Vice President of Marketing, Brian Smith. You will need to use your knowledge of pricing strategies and objectives to create recommendations. Unit 2: Determining Price (0.5 - 1 hour) Choose the options to establish different prices  more...

Principles of Marketing Writing a Marketing Plan ...rketing strategies. Select the purpose of considering target markets when creating marketing plans. Identify the characteristics of an appealing marketing plan. Sequence the steps for creating a marketing plan. Identify marketing plan evaluation methods. Audience Managers,  more...

Cross-Functional Teams Goal Setting in a Cross-Functional Team ...tional team. Identify the business purposes for cross-functional teams. Identify the causes for success or failure of cross-functional teams. Explain the purpose of cross-functional teams. Explore the advantages of cross-functional teams. Explore the causes for failure of  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...Microsoft Transaction Server (MTS) transaction with their purpose. Identify the properties of a context object for an MTS component. Set the transaction attribute for an MTS component by using the MTS Explorer. Create an MTS object by using a context object. Identify the appropriate COM method used for creating an MTS object in a given situation. Notify MTS about the status of a  more...

Lotus Domino R5 Migrating From R4 x Course Overview This is the first course in a two part series that will teach Lotus Domino 4.x system administrators about the new Domino R5 system administration features, the impact of those features on their job, and how to migrate their organizations from Domino R4.x to R5. At the completion of this course, students will learn how to identify the server and client licenses in Domino R5, and  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ... for choosing a multiple domain structure. Identify the purpose of sites in an Active Directory environment. Identify the factors affecting replication in an Active Directory structure. C ontent Emphasis Informational A udience The intended audience for this series of courses is the general public who want to use a personal computer competently. T otal Learning Time 6  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ... for choosing a multiple domain structure. Identify the purpose of sites in an Active Directory environment. Identify the factors affecting replication in an Active Directory structure. C ontent Emphasis Informational A udience The intended audience for this series of courses is the general public who want to use a personal computer competently. T otal Learning Time 6  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...s and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000: Administration, courses 72413 - 72420, Microsoft Windows 2000 Installation, Configuration, & Administration Series,  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...s and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis Skills-Based A udience It is recommend that before taking this series, students should have completed courses 72410 - 72412, Microsoft Windows 2000: Administration, courses 72413 - 72420, Microsoft Windows 2000 Installation, Configuration, & Administration Series,  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ... Directory that enhance network security. o Identify the purpose of Windows 2000 Certificate Services components. o Identify the benefits of Kerberos authentication. o Match security groups with the situations in which they are used. o Identify the differences between System Policy in Windows NT 4.0 and Group Policy in Windows 2000. o Evaluate the implications of migrating servers from  more...

Dreamweaver 4 ...aver 4 work area element that can be used for a specified purpose. • Install an extension by using the menu bar. • Define a local site by using the menu bar. • Edit information about an existing site by using the menu bar. Unit 2: Dreamweaver 4: Documents 1.5 - 2 hours • Set the properties of a document by using the menu bar. • Modify text properties in a  more...

WebSphere MQ Integration Message Broker ...purpose of this course is to provide learners with a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done  more...

Organizational Behavior Organizational Group Dynamics ... variety of departments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office to coach them as leaders. Unit 2: Organizational Processes (0.5 - 1 hour) Match the primary communication styles with their characteristics.  more...

Project Planning ...plan." In this course, learners will be introduced to the purpose of the Planning Process Group and its associated processes. They will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the  more...

Getting the Most from Business Documents How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...

LockoutTagout for General Industry ...nents of the lockout/ tagout standard - Understand the purpose and elements of an energy control program - Understand types and responsibilities of people involved with lockout/ tagout - Understand elements that must be included in energy control procedures - Learn the training and inspection requirements - Learn steps to safely apply energy shutdown TOPICS COVERED:  more...

OSHA - 10 Hour Construction Outreach Training Program - Online ...ruction job sites. Learning Outcomes: - State the purpose of the OSH Act and list the functions of OSHA - List the OSHA inspection priorities and describe the inspection process - Describe the rights and responsibilities of employers and employees under the OSHA Act - The basic requirements for proper aisle and passageway maintenance - Guidelines for identification and  more...

HAZWOPER 24 Hour Training - Online ...tives of the HAZWOPER 24 Hour Course: - Understand the purpose of OSHA and its role in regulating occupational health and safety - Use Site Characterization to recognize hazards that may exist in your workplace and measures that can be implemented to eliminate such hazards - Identify hazardous materials found in the workplace and the possible methods, symptoms and preventative measures  more...

HAZWOPER 8 Hour Refresher with Blood Borne Pathogens Module ...Develop a Medical Surveillance Program and understand its purpose - Identify the uses for Personal Protective Equipment (PPE) and how to choose the correct PPE for a situation - Understand the principles of decontamination as well as levels of decontamination and decontamination methods - Have a better understanding of potentially hazardous situations involving corrosives, solvents,  more...

Hazard Communication The Hazard Communications Standard is outlined by OSHA under 29 CFR 1910. 1200. This OSHA Standard, more commonly known as HAZCOM, provides information to workers and employers about various chemical hazards that exist in the workplace, and what protective measures they can take in order to prevent the adverse effects of such hazards. This self-paced, online course gives you a basic  more...

HAZWOPER 40 Hour Initial Training ...ulations. Learning Objectives * Understand the purpose of OSHA and its role in regulating occupational safety * Use Site Characterization to establish problems that may exist in your workplace and measures that can be implemented to eliminate hazards * Identify hazardous materials (HAZMAT) existent in the workplace and the possible methods, symptoms and preventative  more...

ISO 14000 Course Cost - $25. 00 To view a free demo or to enroll in the ISO 14000 training course, use the following link: http://bit. ly/ n0E8B This course has been designed to provide basic knowledge about the environment, environmental management systems (EMS), ISO 14000, the relation between ISO 9000 and 14000, the integration of ISO 14001 and ISO 9001, and the requirements of ISO 14001. The  more...