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From Wise Owl Business Solutions Ltd
Upsizing Access to SQL
Have you got an Access database which is getting unwieldy? Symptoms to watch out for include a database which runs slowly, or one which crashes a lot. If this sounds familiar, maybe it is time to upsize to SQL Server. In theory you could just the Access upsizing wizard, but bitter experience tells us that this will leave a host of issues unsolved. This one-day course tells you what to look out
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Upsizing Access to SQL
Have you got an Access database which is getting unwieldy? Symptoms to watch out for include a database which runs slowly, or one which crashes a lot. If this sounds familiar, maybe it is time to upsize to SQL Server. In theory you could just the Access upsizing wizard, but bitter experience tells us that this will leave a host of issues unsolved. This one-day course tells you what to look out
more...
Active Server Pages (ASP)



Familiar with the basics of web design, but stuck on how to get your company's or department's data on-line? One tried and tested technology for doing this is to use Microsoft Active Server Pages. This ASP training course shows how to connect to your database, how to turn it into HTML, and how to write vbScript to process forms on the web.
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From Lorman Education Services
Bankruptcy
Benefits strong Get up to speed on bankruptcy practice - you can't afford not to. /strong
In today's economy, many corporations and individuals are dealing with bankruptcy either directly or indirectly. Attend this seminar to expand your bankruptcy expertise and get updated on current bankruptcy law developments. Hear about the latest trends in lien avoidance and preference actions. Get answers
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Bankruptcy
Construction Lien Law
Benefits strong Exercise your lien rights and be prepared for any legal battles on the horizon - Don't be caught off guard! /strong
Attend this seminar and learn strategies for tackling lien and bond issues in any project. Find out how to efficiently collect payment for your work or supplies - or protect your property from unwarranted liens. Or, if you're an attorney, learn how to properly
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Public Contracts and Procurement Regulations
Benefits strong Discover how to navigate the minefields of public contracting and competitive bidding with ease. /strong
Do you want to know how to minimize the looming pitfalls inherent in public contracting? Now you can - attend this seminar and enhance your knowledge of the complex and always changing system of laws and regulations involved in public contracting and procurement. You'll find
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Managing Construction Projects
Benefits strong Are you asking for construction claims and litigation - without even realizing it? /strong
Make sure your projects are completed on time and within budget - minus costly claims and lawsuits. Staying current on construction issues and trends has never been this important and it's never been this easy. Attend this seminar and get the critical information and updates you need to
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Understanding Geotechnical Reports and Designs
Benefits strong Discover how to understand geotechnical reports and designs with ease. /strong
Subsurface conditions and geotechnical recommendations can significantly impact a project's financial success, beginning from site selection and project go/no-go decisions through completion of foundation and site construction. You need to understand geotechnical reports in order to make decisions
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Unemployment Insurance 101: Assessing and Responding to Claims for U.I. Benefits
Benefits strong Unemployment insurance disputes can be complex and involve many different factors. /strong
Attend this seminar and learn how to achieve prompt and cost-efficient resolutions to your employee benefit claims. You will get expert advice on how to evaluate different situations and determine if a former employee is eligible for unemployment insurance benefits.
Learn how to address
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Wetland Regulation
Benefits strong Learn how to navigate through complex wetland regulations - and prevent costly mistakes. /strong
Join us for this innovative seminar and get up to speed on wetland regulation in your area. Understand the intricacies of the Clean Water Act. Get a handle on complicated issues surrounding civil enforcement. Avoid problems down the road by protecting yourself and your company - find
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From Jef Menguin
Time Management
The time in any given day is one of the few things that is given to us equally. Yet it feels totally different when we are using time in a way we choose for ourselves than it feels when our time seems to loom out of our control. We must ask the larger question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time
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Time Management
The time in any given day is one of the few things that is given to us equally. Yet it feels totally different when we are using time in a way we choose for ourselves than it feels when our time seems to loom out of our control. We must ask the larger question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time
more...
Solving Problems and Making Decisions



Whether or not it is their specific mission, most teams inside organizations are created to solve either one or a series of business problems. Even established tasks often present teams with new challenges, as business methods or workflows change. For these reasons, effective teams must know how to define and analyze problems and to make decisions that help reach desired outcomes. A solid
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From Lorman Education Services
Return-to-Work Issues in Workers' Compensation
Benefits strong Protect your organization - know the ins and outs of return-to-work issues in workers' compensation. /strong
Employers today face multiple legal and rehabilitative issues arising from illness, injuries and absences from work. It's crucial for you to understand your obligations and employees' rights. Attend this seminar and learn the essentials of the statutory schemes relating to
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Return-to-Work Issues in Workers' Compensation
Building Codes
Benefits strong Don't just guess - know that your project is code-compliant. /strong
Prevent mistakes and fines before they happen. Come to this seminar and find out how building code compliance at the front end will save you from headaches, charges and costly project delays throughout the building process.
Register today and hear experts simplify building code issues and help you stay out of
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From Cg Mantra- India
Advanced Diploma in Live Action Film Making



This programme covers the whole process of film production: Pre-production, Production & Post production. All modules are designed to give the required knowledge in detail, be it Script writing, Camera work, Lighting, Acting, Editing, Sound, Compositing or colour Correction. The students will have a great show reel at the end of the programme produced by themselves.
Students learn at CG Mantraa
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Advanced Diploma in Live Action Film Making
From IntSol India
JBoss Administration Program




Course Format: The format is 40% theory and 60% hands-on lab exercises.
Duration: 2 Days
Objectives:
Explain how JBoss relates to Java EE (J2EE) and compares to other application servers
Install and setup JBoss on both Windows and UNIX-type environments
Deploy, support, and troubleshoot applications on JBoss
Navigate JBoss' directory structure
Understand JBoss architecture, boot
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JBoss Administration Program
From Lorman Education Services
Collection Law: The Good, the Bad and the Profitable
What you don't know can hurt you - stay updated on collection law.
Attend this enlightening seminar and stay abreast of the latest issues relating to collection law in Saskatchewan. You'll gain a clear understanding of the legal process in getting from debt to judgment. Our seasoned professionals will provide practical answers to help you succeed - no matter what challenges arise. Don't miss this
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Collection Law: The Good, the Bad and the Profitable
Teacher Appraisals and Dismissals
Do you have the latest and most effective strategies for handling teacher appraisals and dismissals?
Attend this enlightening seminar and learn about the legal employment rights of both probationary and tenured teachers. Find out which teacher misconduct is considered correctable by the courts - and which behaviors justify the immediate dismissal of a tenured teacher. Our seasoned professionals
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Accounting for Estates and Trusts
Avoid errors and penalties in trust and estate accounting, and minimize your client's tax and heartache.
Save your clients' hard-earned money - and avoid legal battles - by learning trust and estate accounting essentials. Come to this seminar and let our experts show you how to transfer assets in a tax-efficient manner. Get the most up-to-date strategies to minimize your errors and your legal
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Developing Behavior Plans for Children With Aggressive Behavior
Helping children with aggressive behavior is challenging. Make it easier with a clear plan of action.
Educators are often required to create a behavior plan to help students overcome aggressive behavior. There's a lot to consider in this dizzying process - educational staff, parents, a slew of regulations and - most importantly - the student whose behavior has become a challenge.
Take control of
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Zoning, Subdivision and Land Development Law
Use inventive techniques to get through the zoning and land development process in one piece.
Go beyond zoning basics and learn what you need to know to succeed in land development. You'll learn what makes a project successful and how to present an effective case in the land use process.
Register today and discover new strategies for preparing complete applications, working with local boards and
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Subdividing Real Property: Legal, Practical and Technical Issues
Learn how to navigate through complex subdivision procedures - and prevent costly mistakes.
Even in the current tight economy, you can be successful - and even prosper - in subdividing real property. Take advantage of this timely opportunity to boost your income by learning about the complex subdivision process under Georgia law.
Discover how the subdivision process interacts with other land use
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Employee Discharge and Documentation
When can flawed documentation be worse than none at all?
Recent cases emphasize that conducting an effective investigation is critical when it comes to human rights and discrimination complaints. You need practical strategies to address sensitive issues in the workplace - including a solid performance management strategy that will limit your liability and minimize potential damages.
Register for
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Legal Issues Facing the Construction Professional in Texas: The Most Common Pitfalls and How to Avoid Them
Stop construction project nightmares in their tracks - get on the right track from the start.
Attend this seminar and make sure your next project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in
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Section 504 vs. the IDEA
Discover how to skillfully maneuver through IDEA and Section 504 issues.
Attend this enlightening seminar and get an overview of the requirements of Section 504 and the IDEA, including the due process protections provided to students with disabilities. Find out how Section 504 was recently incorporated into the Americans with Disabilities Act. Learn about the specific services available through
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What to Do When Construction Projects Go Bad
Stop construction project nightmares in their tracks - get on the right track from the start.
Attend this seminar and make sure your next project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in
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Commercial Real Estate Lease Escalations
Ensure nothing gets overlooked - get on the road to success in real estate lease escalations.
Attend this cutting-edge seminar and get helpful strategies on lease escalations in New York. You'll gain a clear understanding of the commercial lease negotiation process. Meet the challenges ahead and find out what you need to know about real estate taxes. These are just a few of the valuable tips
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Sustainable Development: Incorporating Green Design Into Your Building Projects
Stay competitive in the changing marketplace and create a more sustainable future.
The green building industry is gaining market share and still growing. Green is everywhere - but how do you make it work in your project? Sign up for this seminar and get the knowledge you need to separate green design hype from reality.
Start making smart decisions about implementing green design strategies in
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Builders Liens
Exercise your lien rights and be prepared for any legal battles on the horizon - Don't be caught off guard!
Attend this seminar and get a solid understanding of the key legal issues that commonly arise on construction projects in British Columbia in relation to builders liens - and an up-to-date knowledge of the latest developments in the law. You'll learn about related topics essential to
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Real Estate Development From Beginning to End
The basics are the same in good times and in bad - learn them from the experts.
Developing real estate is tough - its even tougher in a down economy. Learn what others are doing to maneuver through and succeed in these challenging times.
Each link in the complex and multifaceted real estate development process affects the success of the project. Do you have every angle covered? This seminar
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Historic Preservation: Easements, Tax Incentives and Other Considerations
Learn how to navigate through complex historic preservation procedures - and prevent costly mistakes.
Attend this enlightening seminar and stay abreast of the latest issues relating to historic preservation in New York. Our seasoned professionals will provide practical answers to your most pressing questions about tax incentives. You'll get an inside look at how to respond to confusing issues
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Construction Management/Design-Build
What you don't know can hurt you - stay informed on construction management and design-build.
Join us for this innovative seminar and get up to speed on how construction projects are undertaken today. Understand the intricacies of two widely recognized methods - design-build and construction management. Get a handle on complicated issues surrounding these delivery methods and the respective risk
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The Development Approval Process
Don't get lost on the road to development approval.
Can't figure out how to get through complicated application, development review and other approval stages? Don't panic - get the guidance you need at this informative seminar. You'll learn about land use application and entitlements within the Las Vegas Valley, specifically for the planning and development departments.
Discover strategies for
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Human Resource Audits: Auditing Your Procedures, Documentation and Policies
Take the headaches out of HR audits - learn essential strategies for staying in compliance.
Join us for this seminar and learn how to ensure your human resource forms, policies and procedures are compliant with the law. You'll also learn how human resource audits can help keep your office and your company on the cutting edge of human resource administration.
Attend and you'll discover a road map
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Evictions: Residential and Commercial
Learn how to navigate through complex eviction procedures - and prevent costly mistakes.
Register for this information-packed seminar and get a win-win approach to handling residential and commercial evictions in Maine. Hear about the latest trends in leasing. Get all your toughest questions answered regarding notices to terminate and quit. Find out how you can prosper in spite of complex laws
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Commercial Real Estate Finance in Challenging Times
Make the deal happen even in a shaky economy - avoid the mistakes that kill commercial real estate transactions.
These are not just hard times, but perhaps the hardest times we've seen in our careers - take this opportunity to sharpen your skills and confidently handle real estate financing. Attend this seminar and gain the tools you need to make an educated decision in any challenge.
Today's
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Special Needs Trusts: Planning for the Disabled and Elderly
Learn proven strategies for planning for the disabled and elderly.
Families with a loved one with special needs face many difficult decisions. The family often wants to take care of the disabled or elderly person financially but is faced with the possibility that the disabled family member may lose his or her public benefits. In some cases, a disabled or elderly person may receive assets through
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Diagnosing and Teaching Students with Emotional Disorders
Get your ticket to a safe and successful learning environment.
As an education professional, you want to know the best ways to work with students who have emotional challenges. With so many laws and regulations governing placement, education plans and discipline, it's easy for an educator to get bogged down, afraid to make one wrong move.
Take the first step out of confusion and into confidence.
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Approval and Funding of Infrastructure
Discover how to navigate the minefields of infrastructure approval and funding.
Colorado and the West face increasing needs for infrastructure, including highways, transit, electrical transmission, power, pipelines and water. At the same time, securing financing and governmental approvals for such infrastructure is often becoming more difficult.
Attend this one-day seminar and get both essential
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Concrete From A to Z
Stop concrete nightmares in their tracks - get on the right track from the start.
Interested in learning more or in refreshing your knowledge about the nuts and bolts of concrete? Besides being the most popular and versatile building construction material, concrete can also be the most complicated to work with. As such, anyone involved in the construction process should have a working knowledge
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Affordable Housing
Learn how to build compliant housing the community can afford - using a process you can afford.
Shelter is a basic human need - but not everybody can afford decent housing. It falls to developers to offer good homes for low-income families. Unfortunately, federal, state and local governments have complicated and meticulous guidelines that developers have to become familiar with. What does it take
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From Oranet (pvt) Ltd
Oracle 11i Financials
11i E-Business Suite Essentials for Implementers
Oracle E-Business Suite 11i Financials is a complex, powerful tool for organizations to integrate and manage their entire set of financial processes and functions. The Oracle 11i E-Business Suite Financials Certified Consultant has proficiency and knowledge in key areas of implementation such as Oracle general ledger financial controls, journal
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Oracle 11i Financials
11i E-Business Suite Essentials for Implementers
Oracle E-Business Suite 11i Financials is a complex, powerful tool for organizations to integrate and manage their entire set of financial processes and functions. The Oracle 11i E-Business Suite Financials Certified Consultant has proficiency and knowledge in key areas of implementation such as Oracle general ledger financial controls, journal
more...
From Lorman Education Services
Legal Issues in Construction Disputes-Three Key Questions
Legal Issues in Construction Disputes - Over the last 20 years, the construction industry has changed significantly. Different delivery systems have developed making less relevant the traditional design-bid-build structure upon which most construction disputes have been decided. There has also been a substantial effort to use damage waivers and liability limits as a means of controlling runaway
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Legal Issues in Construction Disputes-Three Key Questions
Understanding California's Public Construction Bidding Process
The Construction Bidding Process - Learn how to navigate through complex public bidding procedures and prevent costly mistakes.
Are you a construction contractor or subcontractor considering bidding on public contracts, but want to understand the process better? Are you employed by a public agency that wants to take advantage of construction contracting options while minimizing the likelihood
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Natural Resources Damage Litigation
Natural Resources Damage Litigation - Natural resource damages have moved to the forefront of environmental law. Federal and state natural resource trustees have substantially stepped up their activities with respect to the natural resource damage assessments process and for recovery of alleged damages. Both federal and state resource trustees are blazing new ground in assessment and enforcement
more...
Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations
Root Cause Risk Assessment - Risk assessment is now becoming an integral part of doing business in the present-day complex industrial world. All new projects and process and manufacturing operations require that businesses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and
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Planning for Renovation Projects
Planning for Renovation Projects - As construction costs skyrocket, renovation of existing buildings become an attractive alternate. Besides cost savings, recycling buildings is becoming a green choice to facility development. The available national standards for renovation of existing buildings is peaking and solidifying the standard approach to existing building renovations. This
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Avoiding the Risk of Subcontractor Default
Avoiding the Risk of Subcontractor Default - In today s construction market, many contractors find themselves expanding into new territories to secure profitable work. With this expansion comes the increased risk of subcontractor default due to unfamiliarity with local subcontractors and suppliers. The default of a critical subcontractor or supplier can have a substantial impact on a project
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A Practical Approach to Developing a Wellness Program
A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and
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Family Law A View From the Bench
Get an inside look at family law procedures in Alabama.
Attend this seminar and get an invaluable view of the judge s perspective on matters that family law attorneys handle every day. You ll hear insights from the decision makers themselves on the overall process, the judges expectations and the judges perception of common family court interactions. Whether you are new to the field or have
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Buying and Selling a Business and Business Valuations
Ensure nothing gets overlooked get on the road to success in business sales, purchase and valuation.
Join us for this innovative seminar and get up to speed on structure issues. Understand the intricacies of purchase and sale agreements. Get a handle on complicated issues surrounding closing documents. Avoid problems down the road by protecting yourself and your company find out exactly what
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From Oranet (pvt) Ltd
Microsoft Exchange Server





The student will learn skills that enable them to deploy and manage an Exchange Server 2007 environment. Cover planning skills at a level sufficient to enable decision making during the implementation process.
This workshop also teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and
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Microsoft Exchange Server
From Ahana Systems and Solutions (P) Ltd
Perl Script training in Bangalore





Perl Programming
Perl is becoming a essential programming langauage that every system and database administrator need to know to perform their day to day tasks much effeciently. At Ahana we recognise the importance of Perl with in the infrastructure space and therefore launched a two day PERL crash course. Our tutors themselves have been in IT Infrastructure industry for a number of years and
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Perl Script Training
Perl Programming
Perl is becoming a essential programming langauage that every system and database administrator need to know to perform their day to day tasks much effeciently. At Ahana we recognise the importance of Perl with in the infrastructure space and therefore launched a two day PERL crash course. Our tutors themselves have been in IT Infrastructure industry for a number of years and
more...
Perl Programming online Training
Day 1
Introduction to PERL
Variables - Scalars, Arrays and Hashes
Scalar data - Numbers and Strings in Perl
Scalar variables in Perl
"print" function for output
Getting user input using "chomp" and "chop" function
"undef" value and "defined" function in Perl
Defining Arrays and accessing Array elements in Perl
Special Array Indices in Perl
Array functions - pop,
more...
From iWare Logic
Oracle BI Suite EE 10g R3 Build Repositories








Oracle BI Suite EE 10g R3: Build Repositories
What you will learn:
This course provides step-by-step procedures for building and verifying the three layers of an Oracle BI repository. Students begin by using the Oracle BI Server Administration Tool to construct a simple repository to address a fictitious company's business requirements. Students import schemas, design and build logical
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Siebel CRM 80 Essentials






Siebel CRM 8. 0 Essentials
What you will learn:
Siebel Essentials is a comprehensive, technical course designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The course provides students with information about Siebel CRM applications architecture, functionality, and configuration. Through hands-on labs, course
more...
Siebel CRM Guidelines and Case Study for Business Analysts








What you will learn:
This course allows participants who attended Siebel Fundamentals for Business Analysts to practice the exploration skills they learned in a real-world case study implementation. This course provides participants with an implementation methodology that guides them through each stage of the project. Please note that completion of both courses is required for Siebel Business
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Implementation Case Study Siebel 80







Implementation Case Study (Siebel 8. 0)
What you will learn:
This course gives students an opportunity to perform the tasks required for a Siebel deployment, including installing and configuring a Siebel application. After reading a detailed case scenario involving a fictional company, course participants install the Siebel software, use Siebel Tools to create a custom Siebel application
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Oracle University -Siebel Essentials 8.0 Training Schedule


Siebel Essentials is a comprehensive, technical course designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The course provides students with information about Siebel CRM applications architecture, functionality, and configuration. Through hands-on labs, course participants learn about Siebel application navigation,
more...
From L'Obel IT-Palaestra
L'Obel Certified QTP Training in Bangalore India





L'Obel Certified QTP Training in Bangalore, India
La Obel Certified QTP Training in Bangalore, India - http://www. lobelitp. com
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L'Obela s QTP Training course will help you acquire advanced skills for becoming a skilled QTP Specialist.
QTP @ L'Obel :- is designed to make the participant the
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L'Obel Certified Flex Training in Bangalore





L'Obel Certified Flex Training in Bangalore, India
La Obel Certified Flex Training in Bangalore, India - http://www. lobelitp. com
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L'Obela s Flex Training course will help you acquire advanced skills for becoming a skilled Flex Specialist.
FLEX @ L'Obel :- is designed to make the
more...
From iWare Logic
Oracle 11i Supply Chain Management Training













Oracle 11i Supply Chain Management Training
Course Title Duration
11i eBusiness Suite Essentials for Implementors 2 Days
11i Inventory Management Fundamentals Ed 2 4 Days
11i Purchasing Fundamentals Ed 1 4 Days
11i Oracle Order Management Fundamentals Ed 2 4 Days
11i Bills of Material and Engineering Fundamentals Ed 2 4 Days
11i Implement and Use Work in Process Ed 1 4 Days
11i
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From Alliance Training and Solutions
Oracle R12 Financials Consultant Certification




In EBS R12 E- Business Essentials students will learn how to access and navigate within the R12 Oracle E-Business Suite and will understand how to enter data, retrieve information in the form of a query, and access online help. This course also provides an introduction into shared entities, key business flows, functions and integration points between products within the R12 Oracle E-Business
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From QLogy Management Services Pvt. Ltd
ITIL V2-V3 Service Manager Bridge


This qualification will bridge the gap between the ITIL Managera s Certificate in IT Service Management and the ITIL Expert in IT Service Management. This course is only intended for those holding a valid ITIL Managera s Certificate in IT Service Management based ITIL versions 1 and 2.
ITIL considered as the de facto standard for managing a business focused, cost effective IT organization,
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Six Sigma Training



Six Sigma stands for six standard deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process.
Six Sigma methodologies improve any existing business process by Continually optimizing the process by reducing variation to increase the
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From Gucons
SAP BI Training
In BI 7. 0 course, you will learn how SAPa s Business Intelligence solution allows you to convert data into valuable information through hands on practices backed by extensive study material. Through the Data Warehousing Workbench, practice Data Modeling, Data Acquisition and the new Transformation Procedures, to name a few. Also, discover how Integrated Planning of BI has revolutionized and
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SAP SD Training
From price quotes to invoicing and payment, sales and distribution helps you complete your entire sales cycle with many tools and capabilities like Quotation which allows you to automatically issue a price quote to customers, measure gross profit for the quotation, update stock levels, and report the customer's current balance
more...
From Inter-Networkz
Internetworkz CCNA Training Bangalore India
Internetworkz CCNA Mentoring: The CCNA program at Internetworkz is excellent in the fact that our trainers are CCSI (Cisco Certified Systems Instructor) certified. Also, we provide separate pods/ systems for each student and personal mentoring by our certified and experienced trainers. Being a premium training centre, the ambience is welcoming and the staff are very helpful making it a very
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From Pitman Training Centre London
Telesales For Success
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
Telesales Training
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
From Simons-White & Associates, Inc.
Lean Six Sigma Overview
This course is designed to present to managers, directors and professionals an understanding of the concepts of Lean Six Sigma and what they can achieve. During the session, participants will be exposed to the tools used in various phases of Lean Six Sigma and the companies that have achieved significant bottom-line results from the process.
Course Objectives:
By the end of the seminar
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Six Sigma Green Belt
Course Description:
This course is designed for individuals who are new to the concepts of Six Sigma. Green Belt candidates are introduced to some of the Six Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and
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From Impact Factory
Project Management Course




This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward.
There are any number of good project management processes out there but, as always, a process is only as good as the
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Project Management Skills Training




This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward.
There are any number of good project management processes out there but, as always, a process is only as good as the
more...
Business Selling and Pitching Course




This one day Public Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients.
Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself.
more...
Business Selling and Pitching Skills Training




This one day Public Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients.
Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself.
more...
Appraisal Training and Performance Management Skills Training




This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees.
The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop
more...
Appraisal Training and Performance Management Course




This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees.
The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop
more...
From Lumenbrite Training
RoboHelp 8 HTML


RoboHelp HTML provides the fastest and easiest way for technical communicators, help authoring professionals, and web developers to build, manage, and publish engaging content for help systems and standalone knowledge bases. Our course will introduce you to RoboHelp's development process for designing a Help system. Learn how to utilize the RoboHelp Office environment to create HTML-based Help
more...
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value




Course Description:
This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision
more...
From LodeStar Institute
Lean Six Sigma Green Belt Training













This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced.
Participants in this course are
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Lean Six Sigma Yellow Belt Training










The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools.
It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process
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Six Sigma Green Belt









This is the preferred course of those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced.
Participants in this course are encouraged to bring a
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Design of Experiments - DOE









Design of Experiments (DOE)
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
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Design of Experiments DOE for Six Sigma












Design of Experiments (DOE) for Six Sigma
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
more...
Lean Six Sigma Green Belt Training









This is the preferred course of those interested in how Lean and Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Lean and Six Sigma are introduced.
Participants in this course are
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Six Sigma Black Belt Training









Certified Six Sigma Black Belt Training.
Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5
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Lean Six Sigma Black Belt











Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.
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Design for Six Sigma - DFSS Green Belt









DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and
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Design for Six Sigma - DFSS Black Belt









DFSS (Design For Six Sigma) is the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and
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From Simons-White & Associates, Inc.
Implementing Statistical Process Control


Session Information
Session Date: July 31, 2008
Start time: 10:00 am EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Implementing Statistical Process Control
This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical
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Process Failure Mode Effects Analysis PFMEA


Session Information
Session Date: July 31, 2008
Start time: 1:00 pm EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Failure Mode & Effects Analysis (PFMEA)
This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very powerful
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Process Mapping for Continuous Improvement



Session Date: July 24, 2008
Start time: 2:00 pm EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through
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Statistical Process Control 1(SPC 1).






Course Description:
Statistical Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability
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Business Operating System (BOS) Overview




This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met.
Course available in five languages:
English
German
French
Spanish
Portuguese
Course Objectives:
Participant will be
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Process Auditing




Course Description:
It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits
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Mistake Proofing



Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
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Process Mapping


Course Description:
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also
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Quality Function Deployment (QFD)





Course Description:
In today's fiercely competitive market, quality and the customer are tightly intertwined. Customers are demanding consistently higher performance quality products at lower costs. Delivering quality to customers while designing and producing new products ahead of the competition is a steep challenge facing many companies today. This is a general course that will introduce the
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Supplier Development



Course Description:
Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices.
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From Learning Technologies, Inc.
Five Factor - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Steps to Effective Delegation



One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below).
Every LTI classroom program is designed to achieve
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Developing a Successful Sales Team



Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By
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Essential Communication and Listening Skills for an Effective Workplace



Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team
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Effective Coaching Skills



Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business
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Giving and Receiving Feedback



Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).
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From Mullan Training
Adobe Illustrator



Our 2 day Introduction to Adobe Illustrator is designed to provide delegates with the basics of creating and editing vector graphics in Adobe Illustrator
PREREQUISITES
Knowledge of the windows interface would be required. No experience of Adobe Illustrator is necessary.
BENEFITS
Delegates will learn when to use vector graphics rather than bit-mapped, how to use the
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Introduction to Macromedia Dreamweaver
Learn how to use Macromedia Dreamweaver as a Web Design Tool.
This is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application.
On completion of the course, you will be able to create a fully functional website and understand the terminology & process of web design.
Students will create web sites that include:
- frame-based pages
-
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Adobe Acrobat



ADOBE ACROBAT
This 1 day Introduction to Adobe Acrobat training course introduces students to the basics of Acrobat.
PREREQUISITES
Knowledge of the windows interface would be required. No experience of Adobe Acrobat is necessary.
BENEFITS
Adobe Acrobat is increasingly used as the format of choice for sending pre-press documents to remote print service providers.
It offers one of the
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Advanced QuarkXpress



This is a 1 Day fast moving, hands-on course for experienced QuarkXPress users who want to discover the most effective ways to work in a professional environment.
PREREQUISITES
Good Mac or PC skills. Delegates should have attended our Introduction to QuarkXPress course or have a good working knowledge of QuarkXpress.
BENEFITS
You will look at items covered in the introductory course in more
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Sage Payroll



This 2 day course has been designed to give first time or recent users the skills they need set up a payroll system. The course is 100% hands-on, with exercises to help delegates practice the new skills they learn.
Preparing to Start
The Basics
Backing Up & Restoring Data
Payroll Basics
Company Settings
Government Legislation
Pay Elements
Adding New Employees
Employee
more...
From Lightwork Seminars, Intl
ThetaHealing Basic



ThetaHealinga is a healing modality developed by Vianna Stibal that facilitates instant healing. It is, essentially, applied quantum physics. Using a theta brain wave state, which until now was believed to be accessible only in deep sleep or yogi-level meditation, the practitioner is able to connect with the energy of "All That Is" to both identify and correct issues in the physical and
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From Method Park America Inc
What does CMMI say about Requirements Engineering
Requirements Engineering is a neccessity in your projects according to many different standards and norms. In this Webinar you will learn about the requirements that the maturity model CMMI has concerning your Requirements Engineering. We will show you, what CMMI has to say about Requirements Engineering and how you can fulfill these requirements in your every day work.
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The Biggest Requirements Engineering Mistakes
Everybody is able to do Requirements Engineering? Is that really true? In the course of our many consulting and engineering projects we have learned, that the Requirements Engineering theory is easy to understand.
But in your everyday work there are many pitfalls to avoid. In this Webinar you will learn about the biggest mistakes that you can do in Requirements Engineering. This knowledge will
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From Mitchell Phoenix
Securing the Future



Securing the Future
This programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness.
Throughout each seminar, delegates learn to connect the long-term
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From Method Park America Inc
iNTACS Certified Provisional SPICE Assessor Automotive SPICE
Learning Objectives:
The course is available based on ISO/ IEC 15504 and Automotive SPICE.
* Understand the detailed goals, contents and structure of ISO 15504
* Be able to prepare and conduct a SPICE Assessment
* Be able to evaluate assessment results and determine maturity levels
* Know which important tools and types of support are necessary to
understand data
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Webinar Is Requirements Engineering really neccessary
Is Requirements Engineering really neccessary? You know that RE is neccessary, but you cana t convince your coworkers, nor your management to focus on RE?
In this Webinar we will provide you with good and objective reasons why RE will bring a real benefit to your project. We will show you reasons based on standards and norms, reasons based on studies and based on personal experience. After
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From mindXCEL Consultancy
NLP Business Practitioner Training licensed by Richard Bandler
NLPa BUSINESS PRACTITIONER TRAINING
As you will know; the most valuable resource in any business is its people. Businesses are established and run by people and it is vital that organizations empower their staff with personal and professional development to unleash their potential and further their know-how. Hiring staff is an expensive process and, more often than not, existing staff may just
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Sales For Real Estate Professionals
Learn the skills your competitors do not know yet....
NLPa is amazing the world of business and personal development with big
success stories and amazing results for those who use it. It is based on the
premise that behavior, thinking and acting patterns can be modeled, learned,
taught and changed.
You will expand your horizons by working through actual issues that you may
have, not
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From Method Park America Inc
ISTQB Certified Tester Foundation level
Learning Objectives:
This course is in preparation for the examination of the ISTQB Certified Tester, Foundation level certificate, adminstered by the ASTQB.
Learn the basic needs required to become a software test professional and enhance your career with an internationally recognized test certification. This intensive workshop style class provides industry best practices, methods,
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let
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Problem solving and decision making

Program Overview:
Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. In this program, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in
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Quality calibration and call monitoring

Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call
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Workforce management

As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or
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Interviewing Skills

Key Learning Objective and Outcomes:
By the end of this program , participants will have been able to:
Analyze Position & the Mandatory Success Factors
Identify Beginning the Selection Process
Recognize the relationship between the Resume and the Interview .
Be Aware of the right questions, Pre-Employment Tests and checking references.
Be Familiar with Pre-Employment
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Reward and Compensation

Compensation and Reward system plays vital role in a business organization.
Since, among four Ms, i. e. Men, Material, Machine and Money, it can shift your company to the next level. In this course youa ll identify the process to apply the best reward system.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Be aware of the role of
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Change Management

a It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.a
Change is ever-present in our society. It is the only constant we can count on. The way employees deal with these changes, will make or break the organizationa s ability to survive and remain competitive.
This program provides the knowledge and skill practice to empower
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Customer Focused Selling Skills

Customer-focused Selling is comprehensive and flexible sales development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key
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Customer Loyalty and Retention Program
During this detailed program, you will learn about each facet of the customer satisfaction measurement process, from determining objectives and cost justification through design, execution, and application of the results to your organization's customer relationship management operations. You will also have the opportunity to begin work on a real customer satisfaction survey, if you are about to
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AT&T Certification for Supervisors
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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AT&T Certificate for Call Center Team Leaders




The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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Communication Skills Program
Researchers assured that people in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications, the purpose of communication is to get your message across to others clearly and unambiguously, doing this involves effort from both the sender of the message and
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From Business Industrial Network
Practical Process Control Training Workshop - PID Control

After great success in St. Louis, this PID Troubleshooting 2 day course
"Practical Process Control" is now being offered as one of our
Atlanta industrial manufacturing seminars. Your process control manager should
send at least two engineers to the Atlanta training, as this PID training is
second to none in the process control industry.
SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007
This Atlanta
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Six Sigma DOE Training Workshop


Attend this 4-day Design of Experiment (DOE) skill-building hands-on application workshop. Learn how to guide your project team with the proven skills they need to design-in quality in product and process and tackle the technical problems on the production floor.(2.4 CEU) This course and other DOE related courses have been restructured. Please see company website for the latest info.
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From Nursing Unlimited Incorporated
Physical Assessment
ourse Overview
A thorough knowledge of basic physical assessment skills is essential for every nurse in clinical practice. Physical assessment is the first step in the nursing process, providing the foundation for the nursing care plan. The process of physical assessment involves three phases: the interview, the physical examination and documentation. This 8 hour program will review the basic
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From Compliance LLC
Solvency ii Training and Presentations
Course Title
Preparing for the Solvency ii and the Reinsurance directives: Implementation and Compliance Training
Objectives:
The seminar has been designed to provide with the knowledge and skills needed to understand and support compliance with both, the Solvency ii and the Reinsurance directives
Target Audience:
This course is intended for managers and professionals from:
*
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The European Union s Sarbanes-Oxley Act (E-SOX)
Course Title
The European Union s Sarbanes-Oxley Act (E-SOX)
The 8th Company Law, the Market Abuse and the Transparency Directives: Implementation and Compliance Training
Overview:
After the passage of the US Sarbanes-Oxley Act in 2002, US and non-US companies listed in a US stock exchange have the difficult task to comply with the Sarbanes-Oxley Act.
After the passage of the European Union
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Markets in Financial Instruments Directive (MiFID) Training and Presentations
Course Title
Markets in Financial Instruments Directive (MiFID): Implementation and Compliance Training
Objectives:
The seminar has been designed to provide with the knowledge and skills needed to understand and support MiFID compliance
Target Audience:
This course is intended for managers and professionals from:
* Compliance
* Operations
* Risk
* IT
* Legal
*
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From Business Industrial Network
Practical Process Control Training - PID Control

The Practical Process Control Training course (more than just a PID
tutorial, will give you a firm foundation in Process Control and PID control
tuning .
SEMINAR/WORKSHOP TRAINING DATE: Jun 27-28, 2007
Receive hands-on instruction and gain the confidence you need to solve complex
process control challenges. With real world examples and the PID control
tuning simulation software, you
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From Compliance LLC
Basel ii and Capital Requirements Directive Training: The new Basel Accord (Basel ii) and the implementation in the European Uni


Course Title
Basel ii and Capital Requirements Directive Training:
The new Basel Accord (Basel ii) and the implementation in the European Union via the Capital Requirements Directive (CRD)
5 days
Objectives:
The seminar has been designed to provide with the knowledge and skills needed to understand and support Basel II compliance in EU.
Target Audience:
This course can be customized to
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The New Basel Capital Accord (Basel II): Implementation and Compliance Training


Objectives:
The seminar has been designed to provide with the knowledge and skills needed to understand and support Basel II compliance.
Target Audience:
This course is intended for IT and risk managers and professionals from Banks, Financial Institutions, Multinational Corporations, Supervisory Agencies.
This course is recommended for all managers and professionals who need to understand and
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Sarbanes Oxley and Basel II Compliance Training


Objectives:
The seminar has been designed to with the knowledge and skills needed to understand and support Sarbanes Oxley and Basel II compliance.
Target Audience:
This course is recommended for all managers and professionals who need to understand and speak the specialized languages of Sarbanes Oxley and Basel compliance, which must become the common language throughout their organization.
This
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From H2 Training & Consultancy Ltd
Facilitation Skills


Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of
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Interviewing Skills


Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
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Effective Inductions


The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or
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Delegation Skills


This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the
more...
Negotiation Skills


The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time.
This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with
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Introduction to Team Leadership and Management


So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals
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From The Java Architect
Introduction to Service Oriented Architecture SOAs


2 Day Course Description
This course will provide each participant with a high-level comprehensive overview of the Service-Oriented Architecture (SOA) and business integration components of the eCommerce environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the Enterprise Service Bus,
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From POTIFOB Ltd
P3O Foundation






Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.
more...
PRINCE2 Foundation






PRINCE2: 2009 Foundation Training Course Goals
Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course.
Participants & Benefits
This course is suitable for project managers,
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From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans

Course Objectives:
This three-day underwriting workshop with the art fully equips you to understand and effectively assess and evaluate mortgage loans in mortgage banking and lending environment. It will add considerable value to your ability in quality decision-making.
At the end of the workshop, you will have a strong understanding of underwriting mortgage loans in banking and lending and
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Syndicated Lending

Syndicated Lending, 5 Day Workshop explains both the theory and practice of syndicated lending and, having examined the skills necessary for success, teaches you how to apply them.
In 6 detailed sessions Syndicated Lending examines each step of the syndicated lending process and on completion of the course you will learn best practices.
more...
From JZ Partners
Introduction to Credit Scoring
The applications of credit scoring in today's business environment are vast. With the recent credit history the importance of a reliable, well formulated approach to scoring have been highlighted. Many organisations and business areas are introducing formalised credit scoring for the first time, and reviewing existing scoring data and processes to better reflect credit in a downturn scenario.
more...
From JCS Computer
Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100






Quickbooks Intermediate Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
more...
Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100






Quickbooks Enterprise Intermediate Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar
more...
Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552






Quickbooks Enterprise Intermediate Training Class - Southfield, Michigan 248-540-4552
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar
more...
Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047






Quickbooks Enterprise Intermediate Training Class a Kansas City, Kansas 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar
more...
Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835






Quickbooks Enterprise Intermediate Training Class - Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar
more...
Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047






Quickbooks Enterprise Intermediate Training Class - Holiday, Florida 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
more...
Quickbooks Enterprise Setup Training Class - Brentwood Missouri 314-644-4100






Quickbooks Enterprise Setup Training Class - Brentwood, Missouri 314-644-4100 www. jcscomputer. NET Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting
more...
Quickbooks Enterprise Setup Training Class Southfield Michigan 248-540-4552






Quickbooks Enterprise Setup Training Class a Southfield Michigan 248-540-4552
www. jcscomputer. NET Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar
more...
Quickbooks Enterprise Setup Training Class Kansas City Kansas 800-475-1047






Quickbooks Enterprise Setup Training Class a Kansas City, Kansas 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar
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Quickbooks Enterprise Setup Training Class Holiday Florida 800-475-1047






Quickbooks Enterprise Setup Training Class a Holiday, Florida 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting
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Quickbooks Enterprise Setup Training Class Arlington Heights Illinois 847-364-0835 wwwjcscomputernet






Quickbooks Enterprise Setup Training Class a Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
more...
Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047






Quickbooks Intermediate Training Class a Kansas City, Kansas 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
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Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835






Quickbooks Intermediate Training Class - Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
more...
Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047






Quickbooks Intermediate Training Class - Holiday, Florida 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
more...
Quickbooks Setup Training Class Kansas City Kansas 800-475-1047






Quickbooks Setup Training Class a Kansas City, Kansas 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting Started
more...
Quickbooks Setup Training Class Southfield, Michigan 248-540-4552






Quickbooks Setup Training Class a Southfield, Michigan 248-540-4552
www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting Started
more...
Quickbooks Setup Training Class Holiday Florida 800-475-1047





Quickbooks Setup Training Class a Holiday, Florida 800-475-1047
www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting Started
more...
Quickbooks Setup Training Class Arlington Heights Illinois 847-364-0835






Quickbooks Setup Training Class a Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting
more...
Quickbooks Setup Training Class - Brentwood Missouri 314-644-4100





Quickbooks Setup Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available.
New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks!
How Instructor-Led Seminars Can Help You
Seminar Getting Started
more...
Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552






Quickbooks Intermediate Training Class - Southfield, Michigan 248-540-4552
www. jcscomputer. net Quickbooks software Support also available.
Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features.
How Instructor-Led Seminars Can Help You
Seminar Quickbooks
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From SETTEC
Train the Trainer

The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn:
* The learning process and learning styles
* Plan and prepare for training programmes
* Understand how to effectively deliver training programmes
* Be better able to
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Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
more...
Integrated Strategic Planning

The workshop aims at providing participant with the management
process and the basic required skills to develop their managerial level.
more...
Introduction to Lean Production and Six Sigma

The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean
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Recruitment and Head Hunting

The headhunting importance evolve from Being able to head-hunt allows you to handle vacancies that you would otherwise find impossible. It ensures that the candidates you put forward are the best available. Head-hunted candidates are highly in demand and unlikely to be available in the usual way the HR segment targeted for Head hunting are of a very rare skills and of exclusive quality.
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Business Process Reengineering

Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade,
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Quality Assurance and Management

Participants will be trained to gain:
* An understanding of the basic quality concepts.
* The ability to use quality tools for data analysis.
* Knowledge of alternative quality measures.
* The ability to use quality measurement and
control tools.
* The ability to identify quality
improvement opportunities.
* Knowledge of quality assurance and management systems.
* The
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Balanced Scorecards

At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced
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ISO 10002 Guide for Customer Handling

What do your customers really think? Are you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations
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Tenders andContracts Management

* Upon the completion of this course, candidates will be able to:
o Conduct an End-to-End procurement process
o Use the different procurement tools and techniques
o Be better negotiators
o Identify which type of contract to use, and when
o Have better command of Contract Management
o Better manage bidding and tendering processes
more...
Training Needs Assessment

TNA is the deliberate process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment.
Benefits of Applying TNA in your organization
* Adds information about individual interests , preferences
and the like to data
* Provide career path information
* Adds individual growth orientation
*
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Performance Appraisal

The observations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable.
The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel
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ISO 9001-2000 Quality Management Systems and Implementation

The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.
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From EMS Consulting Group, Inc.
Kaizen Events- 5S, Visual Controls, and Mistake Proofing






This course will teach the principles of process Kaizen. Process Kaizen events are highly focused continuous improvement activities that can be used to launch 5-S, TPM, Set-up Reduction/ Quick Changeover, and/ or Cellular Flow implementation projects. This course will teach you how to implement a kaizen activity and will focus on the process kaizen tools of 5S, visual controls, and mistake
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From JZ Partners
Sarbanes-Oxley Meeting the Regulatory Challenge

Understand what Sarbanes-Oxley means for you and your organisation.
Highlights:
a Detailed understanding of the complex Sarbanes-Oxley regulations, laid out in a clear and straightforward manner
a Equip yourself to lead or contribute to Sarbanes-Oxley strategic, financial or technical compliance projects
a Through numerous case studies and examples learn best practice for implementing
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From The Training AdvantEdge
Your Career Portfolio Giving You an Edge in the Marketplace




Developing a Career Portfolio will provide you with a self-marketing tool and valuable verification of your achievements, education, and skills.
The goal of this workshop is to reflect on past learning and accomplishments and to provide you with information to create a your own portfolio representing your skills, abilities, and experiences.
The portfolio is both a self-marketing and a
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From The Java Architect
Project Management Professional Certification (PMP) Prep Course



Prepare for the PMP exam with this 5-day boot camp-style course. Each day offers a concentrated review of topics you will need to know for the exam, and covers all of the exam objectives. This prep course will utilize the third edition of A Guide to the Project Management Body of Knowledge, and is ideal for those preparing to take the exam prior to July 2009.
Agenda Includes:
* Exam overview
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From ShowMe Solutions
Essentials of Adobe RoboHelp 7 HTML (2 Days)







This 2-day instructor-led training course covers Basic/ Intermediate RoboHelp 7 including the strategies and development process of designing a Help system. You will be introduced to the RoboHelp environment and create actual HTML-based Help projects, including creating context-sensitive WebHelp. You will also explore the single-sourcing capability of RoboHelp by generating cross-platform WebHelp,
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From JCS Computer
Timeslips Billing Cycle
800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the person who has had some experience with the basic features of Timeslips but has the need to know the process of billing their clients. Bills list services rendered, expenses received, charges due, and payments received. They are the result of content, format, and placement decisions made
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Timeslips Basic
800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the beginner who wants to learn the basic features of Timeslips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as - tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this
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Timeslips Advanced
800/ 475-1047 Available in Missour, Michigan, Illinois
Training Outline
This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features
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Timeslips Online
800/ 475-1047 Available in Missour, Michigan, Illinois
Timeslips Basic On-line Training Class
This class is 3 interactive sessions taught online. This course is ideal for the beginner who wants to learn the basic features of Timselips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as-tracking your time and expenses, entering
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MAS 90 Training Class
800/ 475-1047 Available in Missour, Michigan, Illinois
MAS90 Core Modules Training Class MAS90
Course Outline
Library Master Bank Reconciliation
Logging on Startup Process
Navigating Bank Codes
Printing Reports Adjustment Entry
Library Master Reconciling
File Menu Reports
Business Insights
Additional Utilities
General
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MAS 200 Training Class
800/ 475-1047 Available in Missour, Michigan, Illinois
MAS200 Core Modules Training Class MAS90
Course Outline
Library Master Bank Reconciliation
Logging on Startup Process
Navigating Bank Codes
Printing Reports Adjustment Entry
Library Master Reconciling
File Menu Reports
Business Insights
Additional Utilities
General Ledger
more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations


Look around you at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates.
This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress
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Leadership Training for Managers




Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and Chaos have replaced Command and Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire!
The business world has changed! Management
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Dale Carnegie Training Sales Advantage



The Dale Carnegie Training Sales Advantage Program gives you a sales process that is second to none.
However, if that were all the course did, it would only take you halfway to the sale. That's because how you talk to your prospect, how you present yourself and how you relate to the customer are as important as the facts about your product or service.
Sales Advantage is the only course that
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From RapidBI Ltd
Business Improvement Review - Accreditation Programme





The Business Improvement Review is a tool for change agents to use with their clients.
Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability?
The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by
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Get seen on the web - internet marketing for freelance professionals





So you have a website and need to generate traffic and promote yourself.
The difference between a real shop and a web site is that most real shops have 'passing trade' on the we that rarely happens - and certainly not enough to run your business for you.
In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many
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Organisational Development Diagnostics for internal consultants




Do you need to develop strategic capability in the use of diagnostic tools?
Fed up with SWOT PEST & others that just do not deliver?
This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes.
Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique blend
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From Leadership Management Institute
Executive Showcase
In this program, leaders tackle the challenges of leadership, performance and teamwork through this interactive and transforming process.
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From Discovery Detective Academy
Professional Process Server



Professional Process Server # 1 learn the law
Over 20 years ago, Discovery Detective Academy developed the "Professional Process Server" An Instructor led course to train you to succeed as a process server A-Z.
Prior to sitting for the licensing test, learn Process Server law, ethics, & procedures from our professionals.
According to the Maricopa County Clerks Office, approximately 75%
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From SmartStorming - Advanced Training in Innovative Thinking
SmartStorming 101 Basic Training




This 1-day training program is ideal for introducing your group to the fundamentals of SmartStorming ideation technology. It provides an overview of the breakthrough SmartStorming process and its principles.
Participants learn how the 6-Step SmartStorming Structure will dramatically improve ideation session flow and outcomes. They also experience first-hand how the programa s basic tools and
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SmartStorming Lunch & Learn Overview




For top executives, support staff, everyone in your company not directly engaged in more extensive SmartStorming training. This program includes a basic overview of the SmartStorming process, principles and tools, plus hands-on exercises specifically designed to foster enthusiasm, understanding and support for the SmartStorming system, and generate "buzz" throughout the your organization.
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Custom Designed Programs
Tell us your specific objectives or challenge and we will custom-design a SmartStorming program that fits your specific needs, timeframe and budget. Training can focus on any of the following areas:
* Leadership Sills
* Ideation Process
* Effective Collaboration
* Powerful Follow-Through
* Proven Ideation Techniques
* Special Events - your sales meeting, client
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From Leadership Management Institute
Time and Results Workshop


What would you do with an extra month?
Would you use it to accomplish more at work or would
you spend it pursuing another passion?
Most people dona t control their "free" time and so it ends up
filled with other peoplea s agendas. Competing priorities, critical deadlines, and an ever-growing mountain of e-mail often leave todaya s executive feeling overwhelmed. Being able to allocate time
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LMI Catalyst Club




Organizations improve when people make effective changes. The LMI Process focuses on people... their values, self- esteem, confidence levels, leadership beliefs, and motivation. This proven process of positive behavior change can be measured and results are guaranteed.
Organization Time Management
Empowerment Communication
Goal Setting Scheduling
Managing Interruptions
Personal Time
By
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From Meirc Training and Consulting
Strategic Logistics Planning and Management
Understand the strong link between an organization a a s logistics strategy and its competitive advantage.
Understand the challenges of managing logistics and supply chains.
Develop a customer-focused orientation in managing logistics.
Identify the performance drivers of supply chains and their impact on responsiveness and efficiency.
Identify the major network designs and match the best
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The Certified Interviewer - Human Resources Management




Define the importance of interviewing as a method of selection.
Learn the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Use data collected from interviews in order to produce meaningful interview
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Certified Customer Service Executive - Customer Service




Understand the importance of a customer service culture in a competitive environment.
Practice the techniques of managing customer expectations and delighting customers.
Understand the process of managing a customer complaint system.
Agree and practice strategies for service recovery aimed at regaining customer loyalty.
Analyze basic behavioral patterns of different customer personalities and
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Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing




Improve margins and keep more profit.
Prioritize their efforts for maximum results.
Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Lead the buying process and close more sales.
Improve human capital utilization.
Identify, evaluate and prioritize opportunities for business and relationship development.
more...
Strategic Sales Planning and Territory Management - Sales and Marketing




Analyze the process of sales planning and territory management.
Practice the effective ways of setting goals, developing sales activities and managing time effectively.
Use relevant tools for route structuring and territory management.
Comprehend the methods of effective territory management and strategic selling.
Revise sales strategies and provide proper sales training for sales force.
more...
Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing




Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
more...
Managing Your IT Projects Successfully - Information Technology




Master fundamental project management skills, concepts and techniques.
Link project goals and objectives to stakeholders needs in a clear and compelling manner.
Set realistic measurable objectives and estimate project costs and schedules using proven techniques.
Develop work breakdown structures and establish an effective project control and monitoring process.
more...
Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills - Information Technology




Provide you with the expertise within the 2007 Microsoft Office suite of business productivity programs.
Get up-to-date with the latest productivity tool using Excel, Word, and PowerPoint to enhance your work and add-value to the day to day operations.
Learn how to create, format, modify, present, analyze, and collaborate data in Excel 2007.
Learn how to create, format, organize, review, and
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Advanced Business and Financial Modeling Using Excel - Finance and Accounting




Improve their modeling skills using excel 2007.
Boost productivity by practicing hands-on advanced Excel tools.
Become skilled at VBA and MACROS to automate and manage tasks efficiently.
Develop dynamic and interactive business models.
Enhance business reporting and charting skills.
more...
ASQ Lean Six Sigma Green Belt - Quality and Productivity




Learn how to function as a a tools application a a member of a six sigma team.
Lead and execute process-level improvement projects.
Collect process data and develop process maps.
Develop statistical hypotheses using simple statistical tools.
Design simple experiments that help validate improvement options.
Work with process owners to ensure process gains are held.
The Lean Six Sigma
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Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity




Understand the quality concepts and importance of quality systems in organizations.
Learn about the different standards and the eight principles of quality.
Recognize how quality management systems can impact the profitability of an organization.
Learn about ISO 9001: 2008 implementation methodologies.
Learn to develop an effective ISO 9001: 2008 assessment plan.
more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity




Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses.
Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Recognize the business processes that need re-evaluating and/ or re-engineering.
Recognize and apply quality
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Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity




Understand the terminology and benefits of re-engineering.
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.
more...
Materials Management Development Program - Materials Management




Understand the various functions of materials and supply chain management and how they relate to each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers
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Certified Purchasing Professional - Materials Management




Learn the important organizational role of the purchasing department.
Acquire the proper negotiation techniques with suppliers.
Evaluate the performance of the department at the macro level.
Know when and how to train the purchasing staff.
Decide when to buy or lease based on key purchasing factors.
more...
Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects




Identify administration tools and roles of the contract administrator.
Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
Understand the importance of knowing contractual terms and conditions.
Review techniques for solving problems as well as partnering with contractors.
Discuss ways of using lessons learned.
more...
Contract Development and Drafting - Contracts and Projects




Identify the contractual provisions needed in different types of contracts.
Use appropriate language to create good contract clauses.
Produce clear and unambiguous contractual clauses to suit different situations.
Distinguish between necessary complexity and mere legal jargon.
Simplify complex language where appropriate.
more...
Resolving Contractual Claims - Contracts and Projects




Identify and avoid causes for contractual claims and change orders.
Recognize the different types of claims and how to prevent and/ or deal with each type.
Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation.
Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.
more...
Managing Time and Cost of Projects - Contracts and Projects




Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards.
Focus on time and cost management.
Learn different methods of constructing project diagrams, schedules and plans.
Learn tools and techniques necessary to perform an in-depth analysis on project schedules and plans.
Identify different methods for cost estimation and
more...
Cost Management Fundamentals and Techniques - Dubai




By the end of the program, participants will be able to:
Learn the importance of analyzing and managing costs.
Understand Activity-Based Management ABM.
Appreciate the importance of process costing and cost allocation.
Develop important tools for planning and decision making.
Evaluate and manage performance through strategic cost management.
more...
Managing and Coordinating Training Proactively - Dubai and Beirut



By the end of the program, participants will be able to:
Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach.
Use appropriate methods to identify training needs.
Design and conduct a training needs analysis.
Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance
more...
Marketing for Better Results - Dubai




By the end of the program, participants will be able to:
Define the nature and concept of marketing in a competitive environment.
Understand the process of planning for marketing activities.
Apply the techniques used in assessing market opportunities
Gather information necessary for implementing successful marketing strategies.
Understand the implications of the 4Ps in marketing.
more...
Mastering Business and Financial Modeling - Abu Dhabi Dubai




By the end of the program, participants will be able to:
Use Microsoft Excel in business finance more effectively.
Perform analysis and evaluation to assist in enhancing the decision making process.
Understand and create pivot tables and pivot charts.
Analyze business data in no time.
Prepare business and flash reports to senior management.
more...
Business Etiquette and Protocol - Dubai




By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the
more...
Certified Contract Manager - Dubai
By the end of the program, participants will be able to:
Identify problems, principles, definitions and the major steps involved in the contracting process.
Define ways to develop the scope of work and avoid pitfalls.
Develop criteria to invite, receive and evaluate tenders.
Identify administration tools and roles of the contract manager / administrator.
Discuss ways of using lessons learned
more...
Contract Preparation and Management - Contracts and Projects



By the end of the program, participants will be able to:
Identify and discuss the major steps involved in the contracting procedures.
Develop the scope of work and recognize the implications of a poorly prepared scope.
Discuss the contracting strategy including pricing.
Select contractors more efficiently.
Review the tendering principles and process
more...
Managing Project Teams - Contracts and Projects




Understand how organizational structures influence projects.
Develop an understanding of the various relationships that must be simultaneously managed by a project manager.
Demonstrate the construction of project logic models.
Describe the resources that may be required for the successful completion of a project.
Practice general management skills needed to get the best team and lead them
more...
Certified Sales Professional - Sales and Marketing




Integrate consultative and value added selling into their professional practices.
Understand the process and psychology of the sales cycle.
Synchronize their selling cycle to the buying cycle of the customer.
Manage the value of their customers.
more...
Total Quality Management - Quality and Productivity




Understand the importance of quality models.
Understand TQM philosophy.
Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.
Discuss other widely used improvement methodologies.
more...
The Strategic Marketing Plan - Sales and Marketing




Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.
more...
Organization Development and Effective Workforce Management - Human Resources




Understand the fundamentals of how businesses work and the importance of organization management.
Develop organization structures to meet varying business needs.
Understand the process of forecasting ongoing requirements, and the development of action plans.
Understand the importance of succession planning to continued business success.
more...
Reading Interpreting and Analyzing Financial Statements - Finance and Accounting




Understand the framework of financial statements analysis.
Become skilled at the foundations of ratio and financial analysis.
Carry out company and industry analysis.
Implement the six-step process in financial statement analysis.
Analyze real-life financial statements from companies traded on the GCC stock markets.
more...
Effective Budgeting and Cost Control for Finance




By the end of the program, participants will be able to:
See how the budget relates to the two key financial statements: balance sheet and income statement.
Prepare a budget consistent with the organizational strategic plan.
Use appropriate estimation techniques in the development of revenue and expense budgets.
Identify all the appropriate costs to be included in a capital expenditure
more...
Managing for Sales Results - Sales Training




By the end of the program, participants will be able to:
Analyze the various principles underlying the sales management functions.
Practice human relations skills pertaining to sales teamsa management.
Demonstrate professional behavior as sales managers/ supervisors with their teams.
Apply sales competency models in interviewing, training and evaluating sales professionals.
Effectively
more...
Materials and Supply Chain Management - Materials Management




Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and
more...
Facilitation Skills Managing Group Dynamics - Communication Skills




Identify and explain the process and value of facilitation.
Examine the core concepts and competencies required to understand the dynamics of group process and facilitation.
Recognize groups dynamics and balance between task and maintenance functions.
Apply facilitation tools and techniques in a variety of situations.
Ultimately improve their role as facilitators.
more...
From Planning to Execution A Winning Strategy




By the end of the program, participants will be able to:
Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy.
Examine and evaluate company best practices to strive for continuous improvement.
Revise and develop current policies and procedures to facilitate strategy execution.
Learn how
more...
