Qc Management Telephone Seminars

ITIl V3 SOATraining In Bangalore Contact Service Desk1800-200-2003 QLogy wishes you a Joyous and Prosperous New Year. QLogy has a credit of introducing offers every year. This New Year, QLogy offers you never before discounts on its training services across India. We strive hard to provide much better offers and discounts to all our customer base and here comes the never before offer for the year 2012. Please find below the details of the OFFER 2012 OFFER  more...

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

Accounting Endowments of Not-for-Profit Organizations After UPMIFA BenefitsIn response to the enactment of the Uniform Prudent Management of Institutional Funds Act in most of the United States, the Financial Accounting Standards Board, in 2008, promulgated FASB Staff Position No. FAS 117-1. FSP FAS 117-1 provides guidance for nonprofits as to the proper classification of endowment funds when UPMIFA has been enacted and expands the required disclosure about  more...

Conducting Successful HR Audits BenefitsIncreasingly, human capital is an organization's most important asset - it's certainly one of its largest expenses. It also exposes organizations to material risks. Yet many of the management techniques and assessment tools used to manage and assess other assets and processes of the organization have not been applied to HR. That is changing. As the implications and risks of misaligned,  more...

Effective Auditing of Physicians' Documentation BenefitsThe federal government's increasing interest in fraud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician  more...

Wellness Programs: Rewards, Penalties, Legal Risks, and Legal Developments BenefitsWellness programs played a central role in the health reform debate. Health care reform clearly demonstrates the desire of Congress and the President to encourage wellness programs and healthy lifestyles to control the cost of health insurance. Much of their interest is based on success stories from the private sector. Despite regulatory uncertainties, rising health insurance costs have  more...

E-Discovery: Subpoenas and Non-Party Production Issues Benefits21st century discovery cuts a broad swath as to electronically stored information (ESI). As the volumes and locations of ESI continue to increase, the discovery universe is typically dominated by ESI. As more and more data storage gets outsourced, a litigating party and its counsel must be agile enough to address a growing number of electronic discovery (eDiscovery) issues and to know how  more...

Common Injuries in Workers' Compensation BenefitsThis live audio conference 'Common Injuries in Workers' Compensation,' presented by John W. Valente, Esq., will discuss some of the solutions and strategies used by employers to both prevent and control common workplace injury claims. A review of common injuries employers face every day in the workplace injury realm, ranging from slip and fall claims to back injuries from lifting, and  more...

Common Injuries in Workers' Compensation BenefitsThis live audio conference 'Common Injuries in Workers' Compensation,' presented by John W. Valente, Esq., will discuss some of the solutions and strategies used by employers to both prevent and control common workplace injury claims. A review of common injuries employers face every day in the workplace injury realm, ranging from slip and fall claims to back injuries from lifting, and  more...

What's that Smell? Sewer System Overflow Prevention and Management BenefitsThis live audio conference will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in  more...

What's that Smell? Sewer System Overflow Prevention and Management BenefitsThis live audio conference will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in  more...

HIPAA Security Compliance Challenges after the HITECH Act BenefitsEveryone who handles any electronic patient information should attend this live audio conference on compliance with the HIPAA security regulation. All entities covered under HIPAA must take special care of electronic patient health information, including establishing policies and taking regular actions as part of a security management process. Under new regulations due to the HITECH Act  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules BenefitsCities, states and the EPA are placing new emphasis on storm water discharges from industrial facilities, construction sites and municipalities. They are conducting storm water pollution prevention plan inspections at industrial facilities and construction sites. Some of these inspections have resulted in storm water violations with fines. Nationwide, storm water is a leading source of  more...

User Requirements and Specification Fundamentals BenefitsPoorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn't solve the problem or produce anything of value for the customer. The result is money and time wasted. This live audio conference helps those responsible for purchasing products or getting the right thing built generate requirements  more...

Accounts Receivable and Collection Management with QuickBooks by Lorman Education Services BenefitsCash flow is truly the livelihood of any business. It is important that you use the tools and tips available in QuickBooks to get your business's cash flowing quickly. This live audio conference will help you to learn how to optimize your cash flow by properly utilizing QuickBooks for the customer cycle, setting preferences, using reports and tools, and preparing customer and collection  more...

Telecommuting: The Next Wave of Wage and Hour Litigation BenefitsTechnological developments have resulted in a substantial increase over the last several years in the number of employers offering telecommuting as an alternative work arrangement, and the number of employees who choose it. Although telecommuting arrangements can be beneficial to employers and employees, many employers have failed to adequately meet many of the legal compliance and  more...

Understanding and Complying With Disclosures Under Rule 26(A) BenefitsElectronic discovery has fundamentally altered both the corporate and legal worlds. The discovery and production of electronic records is now expected by litigants and courts alike. You will learn about the amended federal rules relating to electronic discovery and recent case law interpreting these rules. This live audio conference will also discuss benchmarking data that assesses how  more...

Allocation and Reimbursement of Defense Costs: Insurer's Duty to Defend BenefitsThis live audio conference will provide an overview of insurance coverage for defense of third-party claims and suits, focusing on how defense cost coverage is allocated and defense costs reimbursed under difference types of insurance policies, as among insurers, and as between insurers and insureds. Areas addressed will include critical components of the 'duty to defend,' key principles  more...

SAS 117: Compliance Audits BenefitsSAS 117, issued in December 2009, establishes standards and clarifies the auditor's responsibility in auditing and reporting on an entity's compliance with applicable governmental auditing standards. Attend this live audio conference to gain an overall understanding of the requirements of AU Section 801 and learn new auditor and management performance and reporting requirements. Learn  more...

Creating Successful Employee Surveys BenefitsEmployee surveys help organizations identify opportunities to improve their employment brand; identify employment practices problem areas; improve employee relations, morale and teamwork; enhance employee commitment and engagement; and assess the implementation and effectiveness of HR management systems and processes. In today's economy and workplace, this however is just the starting  more...

Document Retention and Destruction Policies for Financial Institutions BenefitsFinancial institutions too often rely on recommended document retention guidelines without understanding the risks of inconsistent or antiquated practices. While Sarbanes-Oxley has clarified the responsibilities of certain financial institutions, Sarbanes-Oxley is only a portion of the document universe. This live audio conference will help you navigate the complex universe of document  more...

Job Order Contracting Fundamentals BenefitsJob order contracting is an alternative delivery method for facility renovation and remodel. It has been around since the 1990's but is gaining in popularity as owners seek integrated project delivery solutions. But the unit price structure of JOC can be confusing for owners and contractors alike, and establishing a long-term contract like this requires some preparatory work beyond what is  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity BenefitsMoving to an electronic health record system can make it possible to work more efficiently and effectively by automating certain tasks and making information easier to locate. But sometimes, even electronic records must be modified by adding, amending, correcting or deleting information. In some ways, paper records were easier to deal with, as incorrectly filed documents could simply be  more...

The WE in Wellness--5 Skills Every Case Manager Should Know for Effective Case Management BenefitsHelping clients attain their highest degree of wellness requires many skills and a repertoire of approaches, some which may be new to case managers and the teams with which they work. The specialty of Case Management has become more and more crucial for the coordination of an individual client's healthcare provided by multidisciplinary teams within and between organizations and systems. As  more...

Contractor Guidance on Avoiding OSHA and Other Legal Problems BenefitsConstruction employment is at a record low and yet construction employers make up over 60% of the employers cited by OSHA and account for an even higher percentage of the unlucky employers placed on the OSHA Severe Violators Enforcement Program List. Even those contractors with national recognized safety management programs find themselves exposed to costly 'repeat' citations and unusual  more...

Construction Management At-Risk Fundamentals BenefitsProject delivery systems continue to evolve as owners and contractors continue to look for better ways to manage the risks associated with the time and money it takes to get from project concept to project completion. The adversarial nature of the traditional design-bid-build approach has led many to look for ways to create more collaborative approaches. Construction management at-risk is  more...

Construction Payment Bond Fundamentals BenefitsIn a tight economy, more situations arise where someone in the line of project contracts, from the prime contractor down to a second- or lower-tier subcontractor, fails to pay its bills - or even goes out of business. Those who are unpaid must seek alternative means to ensure payment. And those who are higher on the project chain must take steps to assure the flow of funds all the way  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

Using Travel Policy to Control Costs BenefitsIn the old days, professionals assumed that travel expenses had little impact on their firm's bottom line. Clearly, those days are long gone. Attendees of this program will gain a high level of understanding about the best practices in travel management, so they can manage the balance between the competing strategic goals of service, savings and safety. Because a well-structured travel  more...

Effective Quality Control and Quality Assurance BenefitsDelivering quality in building design and construction faces two major challenges. The first is that buildings are becoming ever more complex and less resilient against normal use. HVAC, Controls, and Lighting systems in even simple buildings can be quite challenging and innovative. Building enclosure technology is rapidly changing with new ideas such as rainscreen walls and air barriers.  more...

Writing Job Descriptions BenefitsA frequent challenge for many employers in launching compensation initiatives, or completing organizational re-design, is a general difficulty in collecting and delivering accurate and timely job documentation. The focus of this live audio conference is to reinforce the importance of proper job documentation and provide strategies on how to build and maintain a library of accurate job  more...

Understand and Interpret Financial Statements BenefitsFinancial statements can be thought of as a report card for any business. They provide both a historical and current perspective on the health of an organization, as well as offer indications of future performance. They offer management, creditors, prospective investors and various other users a means to judge the financial performance of an organization. The speaker will discuss the  more...

Best Practices for Managing Large Classrooms BenefitsParticipation in this live audio conference offers educators a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools,  more...

How to Use LinkedIn as the Best Sales Tool Ever Invented BenefitsLinkedIn is the world's best business networking platform with more than 70,000,000 users. Many salespeople are looking for ways to increase their prospecting and sales effectiveness by using social networking tools. In a more competitive and fast-paced sales environment, it's becoming harder to connect with quality prospects and sales opportunities. LinkedIn is a tremendous business  more...

Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program BenefitsEmployers struggle with finding a way to measure the effectiveness of their occupational health programs and crafting reporting packages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategy outcomes. This leaves many employers unable to answer some of the most critical  more...

Closing Budget Gaps With Asset Sales BenefitsThe lingering Great Recession and slow recovery have diminished the growth of state and local government revenues while expenses continue their increase causing structural budget gaps. A new source of revenue is the sale or conversion of government assets into revenues. These revenues may be one-time proceeds of asset sales, leases and franchise fees, redevelopment of existing buildings,  more...

Commercial Tenant Notifications: Priorities and Pitfalls BenefitsTenant notifications are a necessary aspect of all commercial leases and are being increasingly scrutinized by courts and legislative assemblies across the country. Indeed, a failure to correctly notify a tenant can jeopardize the landlord's right to collect amounts due and owing under the lease, prolong the right to evict a defaulting tenant and even expose an innocent landlord to civil  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records BenefitsWith the federal government's prioritization of health information technology and evidence that electronic health record systems can reduce medical errors and lead to more efficient delivery of care, many hospitals and providers are beginning to implement EHRs in their facilities and practices. Despite federal regulations that permit certain donations of EHR technology, the implementation  more...

Florida Employment Law Update BenefitsThis audio conference will provide you with working knowledge of the most prevalent issues facing Florida employers. The speakers, experts in management labor and employment law, have identified three areas of utmost concern. You will gain insight and the tools necessary to avoid and combat these common workplace problems. This audio conference is designed for human resource managers,  more...

Dynamic E-Discovery Tips for Paralegals BenefitsElectronic discovery is one of the most important and prominent issues confronting the legal industry today. E-Discovery is the buzzword in litigation and it certainly has earned this status, but its notoriety can at times belie the legal community's tender grasp of its many complexities and implications. Paralegals and legal assistants, the 'case managers' during discovery, are perhaps  more...

CPM in Construction Management: Preventing and Measuring Delays BenefitsThis audio conference will discuss how to use today's project management tools effectively to identify project delays before they are insurmountable. You will learn how to use the schedules persuasively and reliably to measure and quantify project delays. The discussion will also provide the technical and legal foundation for the techniques presented. You will be brought up-to-date on the  more...

Microsoft Project Best Practices: What's New on the Desktop BenefitsOver the past two decades, Microsoft Project has evolved into the industry leading desktop project management tool. With each new release, Microsoft Project provides new and enhanced features designed to assist with managing construction projects and in a manner that allows more time for managing projects and less time working Microsoft Project. Over the past few years, the Microsoft  more...

Grant Management for Grant Recipients BenefitsJoin Edward T. Waters, Esq., an attorney with nationally recognized expertise in federal grants law, to review the essential elements of federal grants and subgrants from a legal perspective. Learn about the fundamentals of grant administration followed by a discussion of urban myths - that is, commonly misunderstood provisions of federal grants - and sharks in the waters, high-risk areas  more...

Current Issues in Legal Holds: Are You Prepared? BenefitsIf there ever was a honeymoon on preserving discoverable documents and data for litigation ... it's over now. The stakes are higher than ever, and so are courts' expectations for parties and their lawyers. Organizations simply must have in place a compliant legal hold process that effectively preserves discoverable documents and data. This audio conference will help you understand the  more...

Risk Management in the Retention and Destruction of Medical Records BenefitsThere are many different types of medical records. The retention and destruction of each is governed by various state and federal laws and regulations. Additionally, when evaluating the storage and destruction of medical records, other factors such as reimbursement and billing, accreditation and professional standards must be considered. This audio conference will help you understand  more...

Today's Multigenerational Workforce: Transitioning from Baby Boomers to the Next Generations BenefitsPeople change. This includes changes in the culture and value systems of the different generations of workers. From tattoos, to iPhones , to flex hours, to work ethics, to worker capabilities, things are different. As leadership transitions from the baby boomers to Generations X and Y, there are issues that will unavoidably arise as a result of cultural differences between the  more...

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation BenefitsThe telephone, once used merely as an appointment scheduling device, has become an integral part of provider-patient interactions. Research indicates that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal liability.  more...

Recent Developments in Employer Liability for 401(k) Investments BenefitsUnhappy employees, U.S. Department of Labor investigations, IRS investigations, massive class action lawsuits - an ever-expanding list of factors bombards sponsors of 401(k) plans, and places companies and their management potentially in the cross hairs. From Enron, Worldcom and Sarbanes-Oxley, to the more recent massive class actions filed against Fortune 500 companies regarding 401(k)  more...

California Water Law Update: Rights, Transfers and Supply Assessments BenefitsAs California surface waters become more and more burdened, the utilization and management of groundwater within the state has increased dramatically. Groundwater management is a key, if not the key, to the provision of potable water in the 21st Century. This teleconference will discuss California groundwater basics, its allocation and its future in providing water to many within  more...

Mental Health Record Compliance BenefitsMental health providers are subject to many restrictions on how they can deal with patient records. As a health care provider, you are generally subject to the HIPAA medical record privacy and security requirements. To the extent they deal with substance abuse diagnosis and treatment, you are also subject to additional federal confidentiality restrictions, particularly part 2 of 42 CFR.  more...

Commercial Loan Stress Testing Fundamentals BenefitsStress testing of loan portfolios is rapidly becoming an integral component of the credit risk management process. All banks should perform some type of stress testing to quantify the impact of changing economic conditions on asset quality, earnings and capital. This teleconference will benefit those who are beginning to incorporate the concepts of stress testing into their loan portfolio  more...

Labor Law: Could 2011 Be the Turning Point for Unions? BenefitsIt's been almost two full years of President Obama's administrative initiatives - a rollout of many campaign promises. Unions played a vital role in the 2008 elections and they continue to have a large voice in upcoming Congressional elections this fall. While most of the country has been focused on health care reform, 2011 could prove to be a pivotal year for union activity. What  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Implementing An Indoor Air Quality/Construction Hygiene Plan BenefitsIn the past, organizations developed management plans to help reduce damage to building materials during construction. Following the appearance of mold and water intrusion as a significant threat to construction projects, construction hygiene plans began to emerge in the early 2000s. Today, sustainability plays a key role in most new construction and large-scale renovations projects. To  more...

Groundwater Control and Dewatering Methods BenefitsThe handling of groundwater is among the most complex of all construction problems. Controlling groundwater at construction excavations can be a critical matter when groundwater halts construction jobs or threatens bankruptcy of the project. Groundwater management falls into two major categories, either handling the groundwater before it enters the excavation or handling it after it enters  more...

Kaizen Principles and 5S Activities for Manufacturing BenefitsBy attending this teleconference, you will learn how to design and deploy a 5S program; identify waste and nonvalue adding activities; choose the right change vehicle; improve safety, productivity and morale; and integrate 5S with a lean management system. Register today and find out how others have achieved success in 5S deployments. This teleconference is designed for manufacturing  more...

Strategies to Utilize Web 2.0 BenefitsIn an era where Web 2.0 is revolutionizing the social dynamics of our society, the HR professional must respond to the changes this new technology is bringing to the workplace. This teleconference will present a practical framework for understanding Web 2.0 and provide insight into a number of best practices that explore a variety of strategies for leveraging the power of this technology  more...

How to Save Millions in Claims Through Ergonomics and Injury Prevention BenefitsWe all know how to do our jobs, but no one has ever taught us how to work 'safely.' While there have been attempts to federally regulate ergonomics, these have failed in all but one state, California, which has the only active OSHA regulation to protect workers from repetitive motion injuries. With this in mind, employers are encouraged to voluntarily support an active ergonomics process  more...

Medical Records 101: Responding to Requests for Patient Information BenefitsRegister for this teleconference and get an overview of medical management issues faced by health care providers in responding to requests for patient information for litigation purposes. The conference speaker, who has extensive experience in civil litigation, including the representation of large medical institutions, will provide guidance in avoiding mistakes in disseminating patient  more...

Condition Assessments and Structural Evaluation of Existing Buildings BenefitsCondition assessment and structural evaluation of existing buildings is not a course that is taught in most engineering colleges. However, this is a task that many engineers are asked to do by their clients and not all of them have had the experience to take on this seemingly simple task but which has several pitfalls. The client's reasons for requesting this service could be due to  more...

Developing Storm Water Utilities and Impact Fee Programs BenefitsLocal governments are facing growing challenges to manage storm water runoff due to aging infrastructure, ever-increasing capital needs and unfunded federal mandates to manage water quality. Storm water programs that are supported primarily by the general fund must compete annually with other programs and funding is often unreliable and insufficient. Due to the recent recession, tax  more...

A/R Management: Converting Receivables Into Cash BenefitsCash flow is the lifeblood of any business. Payments from customers are the major source of cash for most businesses. It would be much easier if all sales were paid in advance or at the time of product/service delivery (like in a retail store). Unfortunately, competitive markets demand that credit be extended to customers and this is where AR management becomes so important. This  more...

Screening Commercial Tenants: Priorities and Pitfalls BenefitsIn this economic environment many commercial landlords are experiencing increasingly high default and vacancy rates while the value of their assets is, in many jurisdictions, plummeting. The Congressional Oversight Panel recently released its Commercial Real Estate Losses and the Risk to Financial Stability report confirming many industry experts' fears of a looming commercial real estate  more...

Utilizing RFID Technology in Inventory Management BenefitsMany companies have struggled for years with inventory management. Bar codes and wireless networks have helped, but they have not come close to solving the problem. Companies don't know precisely what or where inventory is, which leads to inefficiencies from the manufacturing floor to the retail store. This teleconference will explain how radio frequency identification technologies are  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness BenefitsIn the digitized world of the twenty-first century, it is more important than ever for every organization to know as much as possible about the information it creates, stores, receives and maintains. As an attendee at this teleconference, you will learn from an expert how to develop multipurpose menus or charts of key storage locations and contents and use data-mapping to achieve  more...

Strategies and Techniques for International Debt Recovery BenefitsGlobalization has taken business and industry to new levels of competition. To stay in the game, successful organizations need to adjust to the demands of an international market. Most foreign buyers expect to receive credit terms. However, once popular tools, like the letter of credit, are becoming too expensive and complicated for the quick pace of today's international business  more...

Best Practices in Digital Evidence Management: The Impact of Digital Evidence on Law Enforcement and Government Investigations BenefitsThis teleconference presentation is designed to provide you with information on emerging trends in electronic media discovery practices. You will have a better understanding of the litigation aspects of electronic media retention and destruction. This will include the scope of electronic media discovery, trigger mechanisms for electronic media retention, obligations of users and counsel,  more...

Workout Strategies for Troubled Condominium Projects BenefitsThe present economic downturn has affected real estate projects of all types but perhaps none as significantly as condominium projects. To further complicate matters, strategies to cope with failing and failed condominium developments must address multiple overlays of statutory and other legal requirements and limitations, as well as the often conflicting rights and concerns of the many  more...

Rewards Transformation: A Unique Approach to Total Rewards Strategy and Design in the Current Economy BenefitsIn the current economic environment, organizations are concerned with reducing costs while retaining top talent. Total rewards costs can often exceed 40 percent of company's revenue and in many cases it is difficult to demonstrate ROI. This teleconference presents a unique approach to total rewards strategy, design and cost management called rewards transformation. Rewards transformation  more...

Minimizing Credit Card Processing Fees BenefitsFor most retailers, payment processing costs represent more than 2 percent of sales. Effective management can reduce these costs by one-third or more and the savings can be even more dramatic for retailers selling through direct marketing channels such as e-commerce, mail and telephone orders, and infomercials where processing costs can run 50 percent higher. But direct cost savings aren't  more...

Return on Investment for Wellness Programs BenefitsMounting evidence indicates that worksite wellness should be part of every strategic health plan. These plans can offer a valuable tool for employers to promote a fit and health-conscious work force that will save employers money by keeping health insurance premiums down, reducing workers' compensation costs, and by increasing productivity and decreasing lost time. Implementing a plan  more...

Purchasing Law: Effective Contract Negotiation & Management In Times Of Financial Uncertainty BenefitsCompanies are working harder than ever to reduce costs through better inventory and supply-chain management. At the same time, economic pressures are putting historic strains on their supply base. This creates the opportunity for supply chain interruptions that can threaten the very existence of a company. This teleconference helps the persons responsible for supply chain and purchasing  more...

Community Association Legal Issues - Charting the Course Through Rough Seas BenefitsWith the current state of the economy, managing Community Associations presents new and complex issues to the board of directors and the management companies. The value of and the ability to sell real property in a common interest community are significantly affected by the appropriate and effective management of the Association. Implementing a budgeting process and establishing collection  more...

Pervious Concrete - The Pavement That Drinks! BenefitsPervious concrete is an innovative building material with many environmental, economic and structural advantages. The proper use of pervious concrete is a recognized best management practice by the U.S. Environmental Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach BenefitsTraditional safety committees involve a small number of employees and are often managed by the individual responsible for the facility safety and health system. The problem is that the success of the committee, and thus the system success, is predicated by the authority given to the committee and its leadership which in most cases is low to nonexistent. The bottom line is that employee  more...

Design Tips for Retention and Detention Ponds BenefitsYou will learn design tips for both dry and wet stormwater management ponds. You will understand the relationship between variables in hydrologic and hydraulic runoff models and their impact on pond design. You will learn about the impact of USEPA Phase II stormwater regulation. Learning Objectives - You will be able to identify maintenance issues. - You will be able to explain weir and  more...

Implications of the Unlawful Internet Gambling Enforcement Act BenefitsInternet gambling is legal in many parts of the world and remains one of the most profitable e-commerce activities, despite a crackdown by authorities in the United States at both federal and state levels. U.S. law in this area is both risky and complex. Intermediaries such as payment services, banks, publishers, and Internet portals all face risks under U.S. law for providing services  more...

Electronic Record Retention: Mistakes HR Professionals Can Avoid BenefitsLearn the facts and get advice on cutting your dependence on paper records. According to the Association of Information and Image Management, more than half of organizations that attempt to implement paperless records management systems fail. Don't be one of them. This teleconference will help HR managers and anyone attempting to implement paperless records management to go paperless  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Preparing for the Unexpected Departure of Key Employees: An Introduction to Replacement Planning BenefitsFewer than 40 percent of U.S. organizations, public or private, have functioning replacement plans in case of the disastrous loss of key people to death, disability, sudden resignation or the potential threatened loss in hostage-taking situations. Replacement planning is not the same thing as succession planning or talent management, though many organizational leaders confuse them. This  more...

Billing and Collecting for the Health Care Industry BenefitsDon't miss this billing and collecting teleconference presented by Neltner Billing Consulting Services, Inc. During the teleconference, we will present an overview of coding, billing and auditing for evaluation and management services. We will discuss common billing errors and practical methods for ensuring compliance. We will also share specific techniques for claims processing, payment  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" BenefitsLearn how to motivate, empower and excite employees to build a great place to work. Dixon Schwabl, Inc., CEO Lauren Dixon will share her experiences developing a company culture built on flexibility, freedom and respect for employees, inspiring an innovative approach to everyday workplace practices. No matter the size, geography or industry - any company can be a great place to work. Ms.  more...

Best Practices in Commission Pay Plans BenefitsThere are few management tools that work as well in recruiting, directing, motivating and retaining sales people as a strong commission plan. This is critical because sales people are often highly paid, remote from headquarters and entrusted with customer relationships (very valuable assets). A properly designed commission plan clearly and personally communicates the strategy of the  more...

Float Ownership Issues in Construction Project Management BenefitsFloat is a measure of schedule flexibility. It can be used to avoid creating disputes about delays or misused to exacerbate them. We will discuss the relationships between schedules, float and delays, and examine techniques which may be used to manipulate them and to minimize manipulation. This teleconference will also review the effect of contract provisions and the development of case  more...

Living With Uniform Prudent Management of Institutional Funds Act (UPMIFA) BenefitsAs of March 19, 2009, 29 states have adopted UPMIFA as law and the Uniform Act is presently pending in an additional 16 jurisdictions. By the end of 2009, in most of the United States, attorneys representing nonprofit institutions and those who donate to them and their endowment funds will be governed by new state law which replaces the Uniform Management of Institutional Funds, which had  more...

Access Management Design and Development BenefitsAccess management is a critical element of every private and public roadway or site development project. As a transportation engineer and/or planner, understanding the basics of access design and access development is crucial in delivering a successful project to your client. Driveway access to a site can have positive or negative consequences on the amount of potential business a retail  more...

Workplace Accident Investigations for the HR Professional BenefitsAttend this teleconference and learn how to conduct a workplace accident investigation as well as how to conduct an effective investigation and protect the company's interests. Many written investigative reports are used against the company because they are too conclusory or did not have sufficient information, and should have included certain language for risk management purposes. Learn  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions BenefitsThe hazards encountered at construction zones vary by project and by project phases. To address these hazards, certain program elements must be completed before work begins, while additional elements must be addressed on-site and on an on-going basis. Many contractors who are required to prepare and implement traffic control plans often do not understand how to process the approval and  more...

Effective Job Rotation Programs: Development and Implementation BenefitsThere is little argument that job rotations, stretch assignments and on-the-job development projects are some of the most effective development tools in the talent management arsenal today. However, the design of many programs currently in operation date back to a time when the speed of organizational change was much slower than it is today, when the pressures of global competition were  more...

Construction Project Management in Remote Locations: Site Considerations and Unique Challenges BenefitsClients that are developing projects in remote locations are increasingly demanding comprehensive design-build solutions for projects where the defined scope is often little more than a half-page concept of the desired output or regulatory result. The client expectations: technical and commercial analysis, scope of work development, a detailed execution plan, a detailed CPM schedule with  more...

Automated Meter Reading and Advanced Metering Infrastructure: A Guide for Municipal Water and Energy Utilities BenefitsCan you make a sound business case for AMR/AMI? What does it take to have a successful advanced metering system project? Advanced metering systems are evolving to meet municipal needs for efficient customer service, infrastructure management and conservation. But, acquiring and successfully integrating automatic meter reading/advanced metering infrastructure presents unique challenges to  more...

Effective Management of Off-Site Employees BenefitsHaving employees telecommute has evolved from being a personal convenience to a good business strategy, and now taking our current economic challenges it is a business necessity. It has become an imperative to effectively manage employees who are not reporting daily to the normal work site. This 90-minute teleconference will discuss how to properly manage off-site employees, the pitfalls  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity BenefitsR D and product development organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement  more...

Buying and Selling Partnerships, LLCs and Other Similar Entities BenefitsCorporations and alternative entities have distinctly different frameworks for defining the tax, economic and management rights and obligations of their equity owners. But oftentimes business people and their advisors structure and negotiate purchases and sales of equity interests in alternative entities using concepts from the corporate model. Failing to account for the differences  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems BenefitsCase, matter, and practice management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice  more...

FEMA's Critical Flood Plain Regulation BenefitsFEMA's National Flood Insurance Program plays a very important role in protecting communities and their residents and businesses from the disaster caused by flooding. It publicizes the areas of greatest flood risk, restricts construction with high flood risk, and provides insurance for the flood losses that are excluded from most homeowners and general business policies. These activities  more...

Developing, Managing and Analyzing a Budget: Understand and Implement an Effective Budget for Better Management and Financial De BenefitsThis teleconference will show how proper planning and budgeting are the keys to success, and operating without a plan or budget is an invitation to fail. This concept holds for businesses - no matter how large or small - nonprofits and governments. Budgeting is a dynamic process, not a static one. By knowing the types of budgets and processes that have worked for others, one can create an  more...

Cash Is King: Effective Cash Flow Management BenefitsA balance sheet is often described as a snapshot of your financial situation at a single point in time. (Think of it as the balance in your personal checking account.) An income statement summarizes revenue, expenses and net income for the entire year or other period of time. Both of these financial statements are important tools to measure the success of your business but do little to  more...

Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting BenefitsThis teleconference helps the individuals responsible for planning and updating budgets, with a focus on maintaining effective sales activities. In an uncertain economy, performing long-term budget planning is often viewed as a luxury, rather than as an essential business practice. In every kind of economy, however, the need to anticipate financial boundaries is essential to ongoing  more...

A Privacy Law Primer: What Every Attorney, Compliance and Security Officer Should Know BenefitsPrivacy and information security legislation, standards and case law are having an ever-larger impact on your relationships with your customers, clients and employees, as well as on your company's management of personal information. Issue-spotting in this area requires some familiarity with the complex state, federal and international regulatory patchwork and nongovernmental standards that  more...

Medical Identity Theft: Why You Must Prevent and How to Minimize Its Occurrence BenefitsMore and more patient information is being captured electronically, both within the provider setting and remotely from the patients themselves. Additionally, an increasing number of myriad touches of this data occur on a daily basis by various known and unknown entities, not all of whom are authorized or have a specific need to know. In this environment, ample opportunity exists for  more...

Commodity Risks: How to Identify and Implement a Corporate Hedging Program BenefitsMany firms are unprepared to manage the risks associated with changes in commodity prices and their effect on the bottom line. Such firms often wonder if there is a way to manage the risk differently - could they identify the risk in advance, anticipate the impact and mitigate the changes such that their bottom line is preserved? Yes. This teleconference will help you identify the risks of  more...

Developing a Community Nonemergency Response System BenefitsCitizens are demanding fast, easy access to government services in an efficient manner that optimizes their investment. Municipal executives are consistently seeking government solutions to improve service without increasing budgets. Elected officials know the quality of services can mean the difference between re-election and defeat. This teleconference will provide municipal leaders the  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

Claims Management Techniques in Workers' Compensation Cases BenefitsThe aftermath of a workplace accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. You will learn how to successfully investigate an accident and use  more...

Recognizing and Responding to Excited Delirium BenefitsResponding to individuals who are mentally ill, or who have alcohol, licit or illicit drugs on board are core tasks for you, the officer and/or first responder. It is not a matter of 'if' you are confronted by an individual who is mentally ill or who has ingested alcohol or drugs (or their combination), only 'when' you will face this situation. In rare situations, individuals have died  more...

Navigating through the Maze of Unclaimed Property Compliance - Unique Rules and Regulations for Financial Institutions BenefitsFinancial institutions are frequently challenged to keep up and implement the ever changing federal and state requirements imposed on this industry. Ensuring that proper internal controls, risk management and fraud prevention are adequately addressed is critical. One of the additional areas of compliance includes ensuring that you have established proper procedures and controls to prepare  more...

Circular 230 Update and Practitioner Regulation: Expansion of Scope and Clarifications BenefitsTax preparers and advisors are increasingly burdened with expanded regulation and penalty exposure for themselves and their firms or institutions. Tax departments have moved from being a profit center to being a center for risk management. This teleconference will help you understand the current requirements and risks for tax preparers and advisors. The teleconference will cover the  more...

Measurement, Management, Reduction: Tools for Tracking Waste in Construction Projects BenefitsWith the growth of USGBC and the widespread adoption of LEED principles across the construction industry, contractors are under more and more pressure to understand the environmental impacts of their business. Documentation of construction waste recycling and waste avoidance measures is now required on many new construction jobs. This teleconference will discuss the business case for  more...

Sarbanes Oxley 404 Requirements Update BenefitsWith the SEC's decision not to extend the 404 filing deadline for nonaccelerated filers, the PCAOB's issuance of AS5 and the SEC's publication of Section 404 interpretive guidance, management from both accelerated and nonaccelerated filers are diligently working to assess the impact on their company's compliance requirements. This teleconference helps you understand how to effectively  more...

Stormwater Management for TMDLs BenefitsTotal Maximum Daily Loads are increasingly identifying stormwater as a significant or even major source of loading to impaired waters. Stormwater loading is difficult to identify and quantify even when regulated stormwater dischargers exist in the system. Often, TMDLs that include stormwater loading allocations give target reductions in loading, but give little guidance as to how to obtain  more...

Time and Territory Sales Management Techniques BenefitsWhat truly separates outstanding sales people from average performers? They focus on the quality of their efforts, instead of working countless hours, doing busy activities, and getting mediocre results. During this teleconference, you'll learn proven strategies to pre-plan your sales calls, develop a laser focus to dig deep, high and wide in your sales territory. You'll also learn how to  more...

Fast-Track Construction: Opportunities and Challenges Management BenefitsMore and more construction projects are being done with at least some fast-tracking where construction starts before the design is complete. At the same time, there are industry trends that are dramatically changing the way projects are designed and built. Understanding the challenges and inherent risks of fast-track construction and these trends can help owners, architects, engineers and  more...

Is Your Insurance Coverage Adequate? BenefitsThis teleconference will provide an overview of key considerations and issues in evaluating the adequacy of insurance coverage maintained by corporate America. Areas addressed will include the broad range of first- and third-party insurance available in today's insurance markets; important factors in ensuring coverage for the proper parties (corporate and individual); key considerations in  more...

Decentralized Wastewater Solutions BenefitsSensible and sustainable land development is becoming increasingly important in urban and rural areas alike. In areas of rapid growth where a centralized infrastructure does not yet exist, managing this growth becomes a challenge for communities, regulators and developers. As part of the sustainable development movement, decentralized wastewater technology is providing many creative and  more...

Suicidology: Your Responsibilities for Protecting Your Clients and the Public BenefitsThe assessment of suicidality is among the most important functions exercised by mental health professionals. The imperative of keeping the client safe constitutes not only the most important initial clinical objective, but is at the core of good risk management. Research continues to help clinicians predict suicidal behavior in the individual with increasing accuracy. However, there is no  more...

Managing Construction Projects BenefitsUnderstanding and then executing the complex process of construction management can be daunting, especially during the initiation phase of a capital project. Getting your arms around a complex project and then delivering on the benefits is a challenging, yet rewarding, endeavor. This teleconference will introduce the process-based procedures utilized to manage construction projects. We  more...

Total Compensation Statements as a Tool to Communicate Total Value BenefitsOften employees look at their base salary as the total value provided by your organization. During these challenging economic times when salary increases are low or nonexistent, creating customized compensation statements for your organization can be a valuable communication tool. Generally, total compensation ranges from 30 to 50 percent above base compensation for an organization and  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance BenefitsAvoid costly permit violations and problems meeting storm water discharge benchmark criteria with proper inspection and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference  more...

Business Combinations and Goodwill: What Is the Latest With Fair Value? BenefitsThe Financial Accounting Standards Board recently issued a Statement on Fair Value Measurements (SFAS 157) which clarifies the concept of fair value in financial reporting. Along with the FASB's proposed revision of its Statement on Business Combinations (SFAS 141R), fair value measurements may change the way acquiring companies report the acquisition on its financial statements. These  more...

Benchmarking your Health Benefit Program: How Do You Stack Up? nInformation is power. You can increase your competitiveness by knowing the kinds and the quality of health insurance other employers are offering. Measuring your health plan against meaningful benchmarks will help fuel your strategies not only for reducing cost, but also for recruiting, employee retention and health plan design. n nThis teleconference will work through several methods to  more...

Construction Contract Accounting: A Three-Dimensional Look at the Numbers nFinancial reports do more than help you comply with the terms of the contract. Financial reporting can help you become more profitable by giving you the information you need to make smart management decisions. This teleconference will discuss three types of accounting - financial, tax and internal/management. Learn how to combine the different methods to get a three-dimensional view of your  more...

Commercial Tenant Defaults: Practical Issues and Legal Remedies nIn what some have described as the worst economic downturn since the Great Depression, landlords, property owners, and property management companies have found or will find themselves facing an increasing number of tenant defaults as well as incredible pressure to fill vacancies resulting from defaults and non-renewals of leases. Managing risk associated with tenants and efficiently handling  more...

How To Prevent Construction Projects From Going Bad nIn today's economy, the construction process may have become more risky than ever. This teleconference focuses on actions you can take to keep your project pointed toward success. It addresses the steps that can and should be taken to help anticipate, identify and manage the problems inherent in the construction process. n nThis teleconference is intended to benefit attendees who want to have a  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Understanding the Language of Mold Assessment Reports nLaymen and professionals who do not deal with mold assessment reports on a regular basis are likely to struggle with understanding the language presented in a mold assessment report. They may be prone to accepting the written word of the consultant at face value, without question. This would be a mistake for anyone. For others it could be considered negligent and result in liability. Far too many  more...

Demand-Side Water Conservation Initiatives nMany water utilities are having to prepare conservation, drought preparedness and diverse water supply plans to meet existing and future water demands. Internal and external factors are causing water shortages, rate impacts, conflicts among neighboring water users, and both real and perceived unreliable water supplies. These circumstances are impacting businesses, homeowners, and the health and  more...

Creating Investment Policies For Your Nonprofit: Risk Tolerance, Reserve Funds and Portfolio Management Capacity nEstablishing and maintaining investment policies that fall in line with the needs, risk tolerance and portfolio management capacity of your organization are critical to its success. At this teleconference we will take a strategic look at the components that contribute to creating strong investment policies. Included will be discussions on understanding the needs of your organization, spending  more...

Management and Protection of Wetland Buffers nBuffers are upland or riparian areas that separate wetlands or other aquatic resources from upland areas, which are often found in developed or agricultural states. They are very critical to the ecological integrity of the wetlands and typically consist of native plant communities that reflect the local landscape and ecology. They perform a variety of habitat functions for wildlife and other  more...

Managing And Disciplining Unsafe Employees - A Cornerstone Of An Effective Safety Program nThis teleconference will examine the importance of managing and disciplining unsafe employees on the success of any business. Part of the discussion will examine the potential detrimental impact of ignoring unsafe employees can have on a company and the possible civil and criminal liability that can occur. This teleconference will examine the policies and procedures that need to be in place to  more...

Establishing Payment Arrangements: Beyond Net 30 nMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Maximize your in-house  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Designing Effective Interest Rate Risk Management in Turbulent Times nThe current market has created challenges in managing risks while making a profit. Our tools for risk measurement were in place to help us take action to avoid as much of the impact as possible; yet a review of bank interest margins in the wake of massive rate reductions shows that bankers have a ways to go when using the interest rate risk information to make decisions. n nDuring this  more...

Current Issues in Construction Lending nIn view of the downturn in construction lending activity nationwide and the inability to sell developed lots, completed homes, condominiums and to lease-up commercial buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of  more...

Begin With the Brain: Three Things Educators Need to Know! nThis engaging teleconference will provide valuable information about three key elements of brain-compatible teaching and learning. Recent research about how student's brains grow, develop and respond to the environment should influence our classroom practices. Understanding some brain basics can give you guidelines to help you design truly brain-compatible classrooms and school environments. When  more...

Restructuring: Changing Your Choice of Business Entity nEach business goes through various stages of its life cycle as it grows. The plans of its owners change, and management succession and exit strategies become more immediate concerns. As a result, initial tax and state law decisions need to be revisited, and when warranted, consideration of changes to a company's tax and legal structure may be advisable or necessary. This teleconference will  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness nEffective records management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues  more...

Effective Job Cost Reports in Construction Project Management nIn today's fast-paced and complex construction environment, construction industry professionals require immediate access to timely and accurate information. One of the most important management tools available to project teams is the job cost report. Properly designed and used, the JCR can be a powerful document that provides an up-to-date snapshot of the project status that also highlights  more...

Auditory Processing Disorders: An Effective AUD/SLP Collaborative Approach To Evaluation And Treatment nWhat is an auditory processing disorder and what are the symptoms of APD? What is the role of the audiologist and the speech-language pathologist in the identification and management of APD? How can audiologists and speech-language pathologists collaborate effectively in the evaluation, diagnosis and treatment of APD, and what are the benefits of an effective collaboration? How can audiologists  more...

Aging Building Management: Best Practices in Development Long-Term Capital Plans nUp to 30% of the average organization's annual capital outlay is spent on facilities and related infrastructure. How can an organization ensure it is most effectively leveraging this investment to support operations today and meet the needs of the future? n nOptimally managing capital assets requires detailed information about the condition of an organization's facilities and major building  more...