Instructor Led Qualification Training in Canada - Training Resources

ITILSMB - ITIL Service Manager Bridge Course This qualification program will bridge the subject matter content gap between the ITIL Service Manager s Certificate version 2 and the ITIL Expert Certification of IT Service Management version 3.  more...

Preparing to become a BA Professional A course offered to new and existing BAs who plan to make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as  more...

ITILV3F Foundation CBT On-site or Distance Learning The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the  more...