Lessons on Quality DVD - Training Resources

V1-Fundamentals of Telecom 1 Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars. Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a  more...

V2-Fundamentals of Telecommunications 2 Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars. Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a  more...

V3-Fundamentals of Datacom and Networking Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars. Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a  more...

V4-Understanding Networking 1 Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars. Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/ textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a  more...

V10-Understanding Voice over IP 3 Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular vendora ™s viewpointa knowledge you cana ™t get reading  more...

V8-Understanding Voice over IP 1 Teracoma ™s Understanding VoIP is a comprehensive set of multimedia video courses on DVD designed for those needing to get up to speed on and understand Voice over IP technologies, buzzwords, jargon and mainstream solutions, and importantly, the ideas and fundamental concepts underlying VoIP, independent of any particular vendora ™s viewpointa knowledge you cana ™t get reading  more...

V9-Understanding Voice over IP 2 ...s explains how voice is packetized, the factors affecting quality and methods for voice quality in the VoIP system and on the IP network. Wea ™ll cover voice digitization and the RTP protocol, then give you a thorough understanding of codecs and compression including G. 711 and G. 729, as well as delay, jitter and packet loss, why they are important and how they are corrected. In the  more...

Telecommunications and VoIP Training DVD Video Courses for Non-Engineers Teracom's self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars. Teracom DVD-video training courses are multimedia: an engaging, knowledgeable and humorous oncamera instructor, extensive graphics, point-by-point onscreen bullets and extensive notes. These dual-purpose DVD courses can be displayed  more...

HIGH PERFORMANCE SELLING: Part One - Building Customer Loyalty Part Two - Needs Analysis Selling (Don Hutson) ...hts into Needs Analysis Selling. Whether it s asking high quality questions, taking pertinent notes, or communicating for greater understanding, Don illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest: The Evolution of Selling and Selling Different People Differently Don Hutson s careers in  more...

MAKE MY LIFE EASIER: What the 21st Century Customer Really Wants (Warren Greshes) ...to everything they sell. And it's not just value ... It's quality, service, convenience, and value. Get ready for a dynamic program featuring award winning speaker, Warren Greshes. His inspiring stories and motivating philosophies help instill new levels of commitment towards excellence. He delivers over 70 talks a year to corporations and associations throughout the world, and his energetic,  more...