Lessons on Quality DVD

HIGH PERFORMANCE SELLING: Part One - Building Customer Loyalty Part Two - Needs Analysis Selling (Don Hutson) ...hts into Needs Analysis Selling. Whether it s asking high quality questions, taking pertinent notes, or communicating for greater understanding, Don illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest: The Evolution of Selling and Selling Different People Differently Don Hutson s careers in more...

MAKE MY LIFE EASIER: What the 21st Century Customer Really Wants (Warren Greshes) ...to everything they sell. And it's not just value ... It's quality, service, convenience, and value. Get ready for a dynamic program featuring award winning speaker, Warren Greshes. His inspiring stories and motivating philosophies help instill new levels of commitment towards excellence. He delivers over 70 talks a year to corporations and associations throughout the world, and his energetic, more...