Instructor Led Quality Management Guidelines Training
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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Modern Quality Systems and ISO 9000
The details of the course:
Objectives:
- Demonstrate their appreciation for consumer and client demand for quality
- Demonstrate their awareness of consumersa ™ increasing quality consciousness
- Exhibit an understanding of the role of Quality Systems in:
a. Creating a positive organisational image
b. Lowering operational costs
c. Reducing or averting product or service liability
more...
Modern Quality Systems and ISO 9000
The details of the course:
Objectives:
- Demonstrate their appreciation for consumer and client demand for quality
- Demonstrate their awareness of consumersa ™ increasing quality consciousness
- Exhibit an understanding of the role of Quality Systems in:
a. Creating a positive organisational image
b. Lowering operational costs
c. Reducing or averting product or service liability
more...
ISO 9000 Quality Systems
The details of the course:
Objectives:
- Demonstrate an understanding of the importance of quality standards
- Explain what the International Organization of Standardizations (ISO) represents
- Exhibit an understanding of the structure of ISO, as an organisation
- Explain ISO code of ethics
- Explain the benefits of ISO to organisations
- Identify the hallmarks of the ISO as a brand
-
more...
The details of the course:
Objectives:
- Demonstrate an understanding of the importance of quality standards
- Explain what the International Organization of Standardizations (ISO) represents
- Exhibit an understanding of the structure of ISO, as an organisation
- Explain ISO code of ethics
- Explain the benefits of ISO to organisations
- Identify the hallmarks of the ISO as a brand
-
more...
From SETTEC
ISO 10002 Guide for Customer Handling
...re you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the
more...
...re you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the
more...
