From Serebra Learning Corporation
Building a Quality Management System 
...Quality
Management System (
QMS) model which is a conceptual framework for the
ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and outlines how an
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Steps for Successful ISO Registration 
...nization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with
ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for
ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected. Preparing
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