Online Questions eLearning
Questions Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From 123-CBT Computer Based Training
Creating a Business Execution Culture
...ution culture flourish. You'll learn how to ask the right questions while avoiding the wrong questions. Inflated numbers, unrealistic projections and outrageous "stretch goals" have no place in an execution culture. You'll explore the importance of facing both the positive and negative aspects of reality as they pertain to your business. Finally, in an execution culture, rewards are tied to
more...
Creating a Business Execution Culture
...ution culture flourish. You'll learn how to ask the right questions while avoiding the wrong questions. Inflated numbers, unrealistic projections and outrageous "stretch goals" have no place in an execution culture. You'll explore the importance of facing both the positive and negative aspects of reality as they pertain to your business. Finally, in an execution culture, rewards are tied to
more...
Taking on a Management Role
...and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted.
Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but challenging, one. It takes most people out of an area in which they have been
more...
...and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted.
Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but challenging, one. It takes most people out of an area in which they have been
more...
Designing and Planning Experiments in Six Sigma
Designing and Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the
more...
Designing and Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the
more...
Introduction to Six Sigma
...ess to it? This course largely deals with answering these questions. The course traces Six Sigma's roots in traditional quality concepts, but also shows that it is not just about quality; it is also a metric, a philosophy, a balanced scorecard, and a quality management system. This course demonstrates how to estimate Sigma level and how Six Sigma methodologies are strategically applied to a
more...
...ess to it? This course largely deals with answering these questions. The course traces Six Sigma's roots in traditional quality concepts, but also shows that it is not just about quality; it is also a metric, a philosophy, a balanced scorecard, and a quality management system. This course demonstrates how to estimate Sigma level and how Six Sigma methodologies are strategically applied to a
more...
Bloodborne Pathogen Awarenss
...e an employer to allow for an opportunity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a telephone hotline. This course
more...
...e an employer to allow for an opportunity for interactive questions and answers with the person conducting the training session. Employers may use a variety of methods to meet the intent of the standard. As an example, OSHA has previously stated that an employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a telephone hotline. This course
more...
Project Management Overview
...applied to the specific phases? These are all fundamental questions project managers ask. This course answers these questions and more. It is designed to give project managers and project team members a solid understanding about the nature of projects, how they are structured, and how the structures affect the way they are managed. Specifically, it introduces the concepts of project life cycle,
more...
...applied to the specific phases? These are all fundamental questions project managers ask. This course answers these questions and more. It is designed to give project managers and project team members a solid understanding about the nature of projects, how they are structured, and how the structures affect the way they are managed. Specifically, it introduces the concepts of project life cycle,
more...
Risk Management Planning
...- PMBOK Guide - 4th Edition-Aligned
There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur? Every project involves some degree of risk. Identifying potential risks and having a plan for dealing with them can
more...
...- PMBOK Guide - 4th Edition-Aligned
There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur? Every project involves some degree of risk. Identifying potential risks and having a plan for dealing with them can
more...
Defining and Sequencing Project Activities
...es allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management
more...
...es allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management
more...
Equal Employment Opportunity Discriminatory Practices in Hiring
...ployment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. It is also essential to understand how to use selection procedures that are free from
more...
...ployment interview. Did you pay attention to the types of questions you asked the applicants? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. It is also essential to understand how to use selection procedures that are free from
more...
Code of Conduct Company Template
...ing a generic Code of Conduct policy statement and sample questions about that policy statement. We recommend that you replace these generic items with your company's own Code of Conduct policy statements and modify the questions and supporting content accordingly. SkillSoft's Custom Development Solution Team is available to perform the modifications to fit your company's specific requirements.
more...
...ing a generic Code of Conduct policy statement and sample questions about that policy statement. We recommend that you replace these generic items with your company's own Code of Conduct policy statements and modify the questions and supporting content accordingly. SkillSoft's Custom Development Solution Team is available to perform the modifications to fit your company's specific requirements.
more...
Business Grammar Punctuation
...een the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll start by reviewing how to
more...
...een the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll start by reviewing how to
more...
Business Writing Know Your Readers and Your Purpose
...what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose for writing. Do you need to inform customers about a new policy, or do you need to persuade employees to adopt a new business practice? Knowing your purpose will focus your message, making it clear to readers why it
more...
...what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose for writing. Do you need to inform customers about a new policy, or do you need to persuade employees to adopt a new business practice? Knowing your purpose will focus your message, making it clear to readers why it
more...
Preparing a Business Case
...nd get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing
more...
...nd get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your organization to implement your new project idea, instead of a competing
more...
Customer Service Over the Phone
Customer Service Over the Phone
Can you hear a smile over the phone? When you're providing customer service over the phone without the benefits of face-to-face interaction with your customer it can be challenging to establish the right relationship for excellent service. Just like for face-to-face customer service, there are many techniques for service over the phone that can help you to
more...
Customer Service Over the Phone
Can you hear a smile over the phone? When you're providing customer service over the phone without the benefits of face-to-face interaction with your customer it can be challenging to establish the right relationship for excellent service. Just like for face-to-face customer service, there are many techniques for service over the phone that can help you to
more...
Conducting Coaching Sessions
...mportant part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to achieve to a clear action plan with
more...
...mportant part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to achieve to a clear action plan with
more...
Applying Your Field Sales Approach
Applying Your Field Sales Approach
A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales
more...
Applying Your Field Sales Approach
A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales
more...
Attorney Client Privilege
Attorney Client Privilege
This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and
more...
Attorney Client Privilege
This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and
more...
Introduction to the Service Desk
...ns for addressing IT service-related issues, concerns and questions, and it's essential they are set up properly in order to achieve customer satisfaction and organizational objectives. This course covers the importance and benefits of the Service Desk in an IT service delivery organization, as well as the objectives and responsibilities Service Desks strive to deliver. This course also covers
more...
...ns for addressing IT service-related issues, concerns and questions, and it's essential they are set up properly in order to achieve customer satisfaction and organizational objectives. This course covers the importance and benefits of the Service Desk in an IT service delivery organization, as well as the objectives and responsibilities Service Desks strive to deliver. This course also covers
more...
Measurement Assessment and Metrics
...new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.
This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis
more...
...new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.
This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis
more...
Marketing Essentials Product and Price
...nt than ever. This course focuses on the answers to these questions and provides key insight into the importance of product and price within the modern marketing mix. The course then covers the product and development process, the concept of product differentiation in today's marketplace, and what this ultimately requires from marketing professionals and companies in order to be successful.
more...
...nt than ever. This course focuses on the answers to these questions and provides key insight into the importance of product and price within the modern marketing mix. The course then covers the product and development process, the concept of product differentiation in today's marketplace, and what this ultimately requires from marketing professionals and companies in order to be successful.
more...
Preparing to Interview
...on errors such as talking too much, or asking close-ended questions that tell you little about the candidate. Proper preparation can help you avoid legal troubles as well. This course covers key issues to consider when preparing to interview. It describes the importance of determining an interview structure, writing out some questions beforehand, and scheduling the interview effectively. It
more...
...on errors such as talking too much, or asking close-ended questions that tell you little about the candidate. Proper preparation can help you avoid legal troubles as well. This course covers key issues to consider when preparing to interview. It describes the importance of determining an interview structure, writing out some questions beforehand, and scheduling the interview effectively. It
more...
Behavioral Interview Techniques
... they are interviewing. In behavioral interviews, you ask questions that get the candidates to describe how they handled real situations in the past. This enables you to find out not just what the candidates did but how they did it. Candidates can then be assessed based on actual behaviors that are related to the competencies for the job, rather than on possible or potential behaviors or
more...
... they are interviewing. In behavioral interviews, you ask questions that get the candidates to describe how they handled real situations in the past. This enables you to find out not just what the candidates did but how they did it. Candidates can then be assessed based on actual behaviors that are related to the competencies for the job, rather than on possible or potential behaviors or
more...
Conducting an Effective Interview
Conducting an Effective Interview
Proper preparation is crucial to ensure a good interview. But all your preparation will be useless if you don't follow some important guidelines when conducting the employment interview. Opening the interview properly and establishing a sound format are key. You must also be mindful of the functions of different question types and styles so you can use them
more...
Conducting an Effective Interview
Proper preparation is crucial to ensure a good interview. But all your preparation will be useless if you don't follow some important guidelines when conducting the employment interview. Opening the interview properly and establishing a sound format are key. You must also be mindful of the functions of different question types and styles so you can use them
more...
Public Speaking Strategies Confident Public Speaking
Public Speaking Strategies: Confident Public Speaking
Effective speech delivery is crucial to public speaking, as it allows you to showcase your work and communicate with confidence. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks
more...
Public Speaking Strategies: Confident Public Speaking
Effective speech delivery is crucial to public speaking, as it allows you to showcase your work and communicate with confidence. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks
more...
Competitive Marketing Strategies Conducting an Internal Analysis
... marketing function have in your organization? Addressing questions like these will help you improve and develop strategies that reflect your unique capabilities. This course describes how to conduct an internal analysis as part of the process of developing competitive marketing strategies. It explains the types of questions you may need to ask about your organizational resources and
more...
... marketing function have in your organization? Addressing questions like these will help you improve and develop strategies that reflect your unique capabilities. This course describes how to conduct an internal analysis as part of the process of developing competitive marketing strategies. It explains the types of questions you may need to ask about your organizational resources and
more...
Customer Driven Process Improvement Identifying Improvement Ideas Solutions
Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions
After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and
more...
Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions
After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and
more...
Introduction to Sales
... master and manage successfully. There are several common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required for effective sales? This course highlights the important role that the sales function plays and describes how marketing and sales
more...
... master and manage successfully. There are several common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required for effective sales? This course highlights the important role that the sales function plays and describes how marketing and sales
more...
Strategic Sales Planning
...tegic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of strategic sales planning, including the benefits associated with developing sales strategies. It provides insight
more...
...tegic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of strategic sales planning, including the benefits associated with developing sales strategies. It provides insight
more...
Preparing for Successful Sales
Preparing for Successful Sales
Selling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective
more...
Preparing for Successful Sales
Selling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective
more...
Basic Presentation Skills Delivering a Presentation
Basic Presentation Skills: Delivering a Presentation
Excellence in presentation can be achieved when the standard of your delivery matches the quality of your content. You may have carefully planned and structured what you want to say, but if you deliver your message in a monotone while standing stiffly, you're probably not going to captivate the audience. Having diligently prepared for your
more...
Basic Presentation Skills: Delivering a Presentation
Excellence in presentation can be achieved when the standard of your delivery matches the quality of your content. You may have carefully planned and structured what you want to say, but if you deliver your message in a monotone while standing stiffly, you're probably not going to captivate the audience. Having diligently prepared for your
more...
Key Aspects of the American Work Environment
...familiar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for support? This course addresses these questions by describing key aspects of the American workplace that you may be unfamiliar with. It covers how to deal
more...
...familiar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for support? This course addresses these questions by describing key aspects of the American workplace that you may be unfamiliar with. It covers how to deal
more...
Preparing for an Internal Interview
Preparing for an Internal Interview
Preparing for an internal interview requires a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you
more...
Preparing for an Internal Interview
Preparing for an internal interview requires a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you
more...
Making a Positive Impression in an Internal Interview
... caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about your work from those who know your work well. You can relax though. Throughout this course you'll be shown how you
more...
... caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about your work from those who know your work well. You can relax though. Throughout this course you'll be shown how you
more...
Business Law the Manager s Responsibilities
... legal issues? As a manager, knowing the answers to these questions can help you make decisions that are better for you and your organization. It is essential that managers understand the principles of business law as they fulfill their responsibilities. This course will explore the impact and legal implications of your decisions at work. It will also outline your responsibility for the actions
more...
... legal issues? As a manager, knowing the answers to these questions can help you make decisions that are better for you and your organization. It is essential that managers understand the principles of business law as they fulfill their responsibilities. This course will explore the impact and legal implications of your decisions at work. It will also outline your responsibility for the actions
more...
From Online Training Directory
Learn HTML All By Yourself- Advanced
...xamples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding of HTML and in designing and coding your own web pages. This
more...
Learn HTML All By Yourself- Advanced
...xamples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding of HTML and in designing and coding your own web pages. This
more...
Writing Web Content (Master Class)-Self Directed
...ll the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help
more...
...ll the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help
more...
Architecting Web Content (Master Class)-Self Directed
...ork through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to
more...
...ork through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to
more...
Creating Popular Web Content (Master Class)-Self Directed
...book, Hot Text: Web Writing that Works.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email.
You will usually get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
...book, Hot Text: Web Writing that Works.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email.
You will usually get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
Introduction to Technical Writing for Industry
Explore the rewarding career of a technical communicator in the high-tech industry.
If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the
more...
Explore the rewarding career of a technical communicator in the high-tech industry.
If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the
more...
Technical Communication, an Introduction for Current Technical Writers, Editors & Designers
...read material in Karen Schriver`s book.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges I suggest, you send those to me by email.
You get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
...read material in Karen Schriver`s book.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges I suggest, you send those to me by email.
You get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
Intermediate Technical Writing
...ou`ll revise accordingly, e-mail your instructor with any questions or concerns that you have, and then e-mail your revisions back to your instructor. You`ll follow the same process for the recommendation report.
The course is appropriate for people who have had some on-the-job experience as well as those who have taken Introduction to Technical Writing for Industry. Intermediate Technical
more...
...ou`ll revise accordingly, e-mail your instructor with any questions or concerns that you have, and then e-mail your revisions back to your instructor. You`ll follow the same process for the recommendation report.
The course is appropriate for people who have had some on-the-job experience as well as those who have taken Introduction to Technical Writing for Industry. Intermediate Technical
more...
So You Want to be a Technical Writer!
... technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess and which
more...
... technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess and which
more...
Introduction to the Administration of a Medical Office
...tion of assignments, grading and responding to additional questions or other assistance that a student may need.
You should consider this course as a preliminary course or ?step 1? on the educational ladder in the administrative arena. While this course is intended for personal enrichment, it contains objectives and information that can be extremely beneficial to those who utilize them in a
more...
...tion of assignments, grading and responding to additional questions or other assistance that a student may need.
You should consider this course as a preliminary course or ?step 1? on the educational ladder in the administrative arena. While this course is intended for personal enrichment, it contains objectives and information that can be extremely beneficial to those who utilize them in a
more...
Essential Legal and Ethical Principles of the Medical Office
...as a guide to help you resolve the many legal and ethical questions you may reasonably expect to face as a health care practitioner. FREQUENTLY ASKED QUESTIONS Legal Aspects of the Medical officeQ: How long will it take me to complete this course? A: The course is designed to run over a 10-week time frame. Depending on the amount of time devoted to the course, the course can be finished within
more...
...as a guide to help you resolve the many legal and ethical questions you may reasonably expect to face as a health care practitioner. FREQUENTLY ASKED QUESTIONS Legal Aspects of the Medical officeQ: How long will it take me to complete this course? A: The course is designed to run over a 10-week time frame. Depending on the amount of time devoted to the course, the course can be finished within
more...
Expert Certificate Course in Medical Coding
... say THANK YOU for always being so prompt in answering my questions.
You have been very helpful and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students have great things to say about our program. "I never dreamed I would get this far and in such a short period of time, but I did and I owe it to ordering
more...
... say THANK YOU for always being so prompt in answering my questions.
You have been very helpful and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students have great things to say about our program. "I never dreamed I would get this far and in such a short period of time, but I did and I owe it to ordering
more...
An Entrepreneur`s Guide To Starting A Medical Billing Company
...a home based medical billing business. Student may submit questions and have materials reviewed.
This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business.
The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this course is also designed to guide you on how to
more...
...a home based medical billing business. Student may submit questions and have materials reviewed.
This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business.
The course is designed to guide you on how to establish yourself as a medical billing company. Additionally, this course is also designed to guide you on how to
more...
Legal Research and Writing
... analysis of the issues involved in the posted discussion questions. In order to perform this analysis, the student will have read and reviewed all of the materials for the week.
Students should email messages that demonstrate that they have analyzed the information covered in connection with the discussion questions to come to logical conclusions. Late policy: class is self taught at your own
more...
... analysis of the issues involved in the posted discussion questions. In order to perform this analysis, the student will have read and reviewed all of the materials for the week.
Students should email messages that demonstrate that they have analyzed the information covered in connection with the discussion questions to come to logical conclusions. Late policy: class is self taught at your own
more...
Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition
...their instructors to get helpful advice and help with any questions they have. All modules combine instruction and theory with a hands-on approach so students acquire practical experience early on. Each module is self contained and arranged so the student is fully prepared to successfully advance to the next module. Whatever your needs, this course includes everything an MT student would
more...
...their instructors to get helpful advice and help with any questions they have. All modules combine instruction and theory with a hands-on approach so students acquire practical experience early on. Each module is self contained and arranged so the student is fully prepared to successfully advance to the next module. Whatever your needs, this course includes everything an MT student would
more...
Legal Nurse Consulting Certificate Program
...tructor.
You may contact the instructor anytime you have questions, would like clarification, etc. Your interaction with the instructor is one-on-one and this is highly beneficial as you proceed through the course.
You may contact your instructor anytime you need to. TEXTBOOK: this course of study requires the use of a text book. The text for the certificate program is: "Legal Nurse
more...
...tructor.
You may contact the instructor anytime you have questions, would like clarification, etc. Your interaction with the instructor is one-on-one and this is highly beneficial as you proceed through the course.
You may contact your instructor anytime you need to. TEXTBOOK: this course of study requires the use of a text book. The text for the certificate program is: "Legal Nurse
more...
Authorware for Educators
... software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program.
Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed course that provides
more...
... software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program.
Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed course that provides
more...
Learn Authorware In 45 Days
...uthorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for transportation and room/board I would be willing to offer my class on site. I only teach the basics of the
more...
...uthorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for transportation and room/board I would be willing to offer my class on site. I only teach the basics of the
more...
Preparing for the Praxis II Subject Assessments
This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.
more...
This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.
more...
Learn How to Repair Computers: Get Certified in 7 weeks
...will have text followed by classroom assignments and test questions. Everything you need to know is in the book. If you do have any questions you can email your professor who will respond within 24 hours. SPECIAL NOTE: When you take the course, you are not only studying to learn computer repair, you are also learning so you can take the A+ test. This test is not easy. With every quiz sent in
more...
...will have text followed by classroom assignments and test questions. Everything you need to know is in the book. If you do have any questions you can email your professor who will respond within 24 hours. SPECIAL NOTE: When you take the course, you are not only studying to learn computer repair, you are also learning so you can take the A+ test. This test is not easy. With every quiz sent in
more...
Access 2000
This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills.
This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess.
Students will start out by learning what a database is and
more...
This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills.
This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess.
Students will start out by learning what a database is and
more...
Access 2000 Expert
This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This advanced course strives to broaden and develop the intermediate database design
more...
This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This advanced course strives to broaden and develop the intermediate database design
more...
Access 2000 Level 2
In this intermediate course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone.
This intermediate course strives to broaden and develop the basic
more...
In this intermediate course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone.
This intermediate course strives to broaden and develop the basic
more...
Access 2000 Level 3
In this advanced course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate
more...
In this advanced course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate
more...
Access 2000 MOUS
This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This comprehensive course teaches students both the basic and the more advanced
more...
This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages.
This comprehensive course teaches students both the basic and the more advanced
more...
Access 2002 MOUS
This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to
more...
This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to
more...
Excel 2002 MOUS
This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in
more...
This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in
more...
Lotus Notes 5.0 Level 2
This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material.
This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0.
Students will work with many Lotus Notes features used in customizing
more...
This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material.
This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0.
Students will work with many Lotus Notes features used in customizing
more...
Microsoft Access 2002 Expert
This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Various maintenance and security features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
Students will gain a more
more...
This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Various maintenance and security features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
Students will gain a more
more...
Microsoft Access 2002 Level 2
Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone.
This intermediate course strives to broaden and develop the basic
more...
Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone.
This intermediate course strives to broaden and develop the basic
more...
Microsoft Access 2002 Level 3
Students will be introduced to advanced features and gain a more complete understanding of how to effectively create and use the primary database objects in Access. Various maintenance features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
more...
Students will be introduced to advanced features and gain a more complete understanding of how to effectively create and use the primary database objects in Access. Various maintenance features are also covered, teaching students ways to better manage multi-user databases.
This advanced course strives to broaden and develop the intermediate database design skills that students already possess.
more...
Microsoft Excel 2002 Expert
In this expert-level course, students will learn about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros.
This
more...
In this expert-level course, students will learn about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros.
This
more...
Microsoft Excel 2002 Level 3
This course teaches students a set of expert-level spreadsheet features. Some skills students will acquire are summarizing list data with outlining and subtotals; customizing the Excel working screen with custom toolbars, menus, and macros; and creating and removing custom filters.
This course teaches students a set of expert-level spreadsheet features.
Students will learn about summarizing list
more...
This course teaches students a set of expert-level spreadsheet features. Some skills students will acquire are summarizing list data with outlining and subtotals; customizing the Excel working screen with custom toolbars, menus, and macros; and creating and removing custom filters.
This course teaches students a set of expert-level spreadsheet features.
Students will learn about summarizing list
more...
Microsoft Word 2002 Level 2
This course is designed to familiarize users with the intermediate features of Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns.
This course is designed to familiarize users with the
more...
This course is designed to familiarize users with the intermediate features of Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns.
This course is designed to familiarize users with the
more...
Office XP (2002) Intermediate
This course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess.
This intermediate course
more...
This course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess.
This intermediate course
more...
QuickBooks Pro 2000 Level 1
...ow to use Help features to assist them in answering their questions.
This introductory course takes the student through the basic accounting functionalities of QuickBooks Pro 2000. The topics that will be discussed include creating a company file using the EasyStep Interview, adding and modifying employee information, setting up a service company`s inventory items, and adding and changing
more...
...ow to use Help features to assist them in answering their questions.
This introductory course takes the student through the basic accounting functionalities of QuickBooks Pro 2000. The topics that will be discussed include creating a company file using the EasyStep Interview, adding and modifying employee information, setting up a service company`s inventory items, and adding and changing
more...
Interviewing Job Candidates
Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa ™re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as
more...
Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa ™re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as
more...
Interviewing Skills for Job Candidates
Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the
more...
Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the
more...
A+ 2003 Test Preparation
...as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions.
This course does not have a pass-fail mark or a grade - it is simply access to practice exams covering the CompTIA A+ 2003 PC Technician Certification. Taking and passing this test does not entail certification of any kind - these tests are solely for practice purposes only. To
more...
...as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions.
This course does not have a pass-fail mark or a grade - it is simply access to practice exams covering the CompTIA A+ 2003 PC Technician Certification. Taking and passing this test does not entail certification of any kind - these tests are solely for practice purposes only. To
more...
A+ 2003 Complete Bundle (90 days of online training for PC Technicians)
...ng Technology Industry Association) A+ 2003 practice exam questions (practice test draws 70 questions at random from a bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson page bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations,
more...
...ng Technology Industry Association) A+ 2003 practice exam questions (practice test draws 70 questions at random from a bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson page bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations,
more...
Pharmacy Technician Career Training Program
...ur instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training techniques, computer technology and teaching methods we are able to deliver absolutely the best course to our students. Our instructor makes learning this material fun and easy! Here are descriptions of just some of the topics you will
more...
...ur instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training techniques, computer technology and teaching methods we are able to deliver absolutely the best course to our students. Our instructor makes learning this material fun and easy! Here are descriptions of just some of the topics you will
more...
Pharmacy Technician National Certification Exam Preparation Course
...r. This rigorous exam is comprised of 100 multiple choice questions and is given over the course of two hours. When you register to take the National Certification Exam, it will cost you $129. Then, if you do not pass the exam, you will have to pay $129 for each attempt! Don ™t let your original registration money go to waste by not being fully prepared for this exam! Improve your
more...
...r. This rigorous exam is comprised of 100 multiple choice questions and is given over the course of two hours. When you register to take the National Certification Exam, it will cost you $129. Then, if you do not pass the exam, you will have to pay $129 for each attempt! Don ™t let your original registration money go to waste by not being fully prepared for this exam! Improve your
more...
Starting A Business?: How To Develop An Effective Business Plan
You will learn how to develop, analyze and sell an effective business plan for your company or organization.
This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a
more...
You will learn how to develop, analyze and sell an effective business plan for your company or organization.
This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a
more...
Brilliant Business Writing and Communication
...e that`s focused explicitly on the most common issues and questions that business professionals face in the workplace. Examples, exercises, and quizzes all help students master their new knowledge, and getting instructor help is only an e-mail away! The required course workbook, Bull`s Eye Business Writing is an additional cost to the student of $19.95 plus $7.00 shipping from the author after
more...
...e that`s focused explicitly on the most common issues and questions that business professionals face in the workplace. Examples, exercises, and quizzes all help students master their new knowledge, and getting instructor help is only an e-mail away! The required course workbook, Bull`s Eye Business Writing is an additional cost to the student of $19.95 plus $7.00 shipping from the author after
more...
How to Ask The Right Questions To Maximize Influence And Minimize Objections
... you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service
more...
... you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service
more...
How to Locate the Very Best Funding Sources for Your Organization
A self-paced course that teaches you how to effectively locate grants for your organization.
This self-paced course gives you the tools to quickly and effectively find the very best funding sources for your organization. The author of this course allows email contact on a limited basis. This is a self-directed course. The author however will respond to any questions you may have as long as they
more...
A self-paced course that teaches you how to effectively locate grants for your organization.
This self-paced course gives you the tools to quickly and effectively find the very best funding sources for your organization. The author of this course allows email contact on a limited basis. This is a self-directed course. The author however will respond to any questions you may have as long as they
more...
Winning Over Difficult Customers
Strategies for getting the attention and cooperation of the difficult customer.
Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying
more...
Strategies for getting the attention and cooperation of the difficult customer.
Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying
more...
Certificate in Technical Writing
...jectives and increase salary in the workplace. FAQ Common Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical
more...
...jectives and increase salary in the workplace. FAQ Common Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical
more...
Certificate in Technical Writing for Current Technical Writers
...es and increase salary in the workplace. Frequently Asked Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical
more...
...es and increase salary in the workplace. Frequently Asked Questions What credits do you receive by completing this course? These are CEU credits (Continuing Education Credit). They do not transfer to a "for-credit" institution. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical
more...
Introduction to ISO 9001:2000
ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and
more...
ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and
more...
ADA Training & Certification Program
...nd other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires employers to make certain reasonable accommodations. The ADA Training & Certification Program covers these specifics in detail and provides suggestions for avoiding ADA violations. The Program also reviews how to integrate ADA compliance with other applicable laws.
more...
...nd other privileges of employment. The ADA also restricts questions that can be asked about an employee disability and requires employers to make certain reasonable accommodations. The ADA Training & Certification Program covers these specifics in detail and provides suggestions for avoiding ADA violations. The Program also reviews how to integrate ADA compliance with other applicable laws.
more...
Build a Powerful Marketing Strategy--Instructor-Led
...you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier.
This course will guide you through the process of making these decisions,
more...
...you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier.
This course will guide you through the process of making these decisions,
more...
Build a Powerful Marketing Strategy--Self-Directed
...you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier.
This course will guide you through the process of making these decisions,
more...
...you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business becomes a whole lot easier.
This course will guide you through the process of making these decisions,
more...
Career Assessment Profile
...h, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and
more...
...h, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and
more...
Entrepreneur Assessment Profile
...h, in turn, may be useful to you as you consider such key questions as: Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? Should I run a company or work alone as a self-employed freelancer? What kind of business should I own? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert
more...
...h, in turn, may be useful to you as you consider such key questions as: Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? Should I run a company or work alone as a self-employed freelancer? What kind of business should I own? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert
more...
How to Critically Evaluate Your Business Plan
...s and strategies you`ll need to answer the seven critical questions. We begin the Entrepreneurship curriculum by having you analyze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which
more...
...s and strategies you`ll need to answer the seven critical questions. We begin the Entrepreneurship curriculum by having you analyze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which
more...
Leadership Assessment Profile
...h, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and
more...
...h, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and
more...
The Trump Way to Wealth
...ching an electronic chalk board.
You will be able to ask questions online, using a simple chat function on your screen.
You can learn more about Microsoft Live Meeting at http://main.livemeeting.comTechnical Requirements You will need: Connection: 56kbps minimum, broadband connection recommended (cable modem, DSL, or LAN) Display: 800x600 minimum, 1024x768 preferred, with 32-bit color depth
more...
...ching an electronic chalk board.
You will be able to ask questions online, using a simple chat function on your screen.
You can learn more about Microsoft Live Meeting at http://main.livemeeting.comTechnical Requirements You will need: Connection: 56kbps minimum, broadband connection recommended (cable modem, DSL, or LAN) Display: 800x600 minimum, 1024x768 preferred, with 32-bit color depth
more...
What Inexperienced Homebuyers MUST Know Before They Buy a Home
... you will do, and experts in real estate will answer your questions along the way. How does a smart homebuyer decide which home to purchase? It all starts with a careful assessment of priorities. To buy a home the right way, you have to start with a clear vision of what you want and how much you want to spend. Your ability to make a sound financial decision depends on whether you carefully
more...
... you will do, and experts in real estate will answer your questions along the way. How does a smart homebuyer decide which home to purchase? It all starts with a careful assessment of priorities. To buy a home the right way, you have to start with a clear vision of what you want and how much you want to spend. Your ability to make a sound financial decision depends on whether you carefully
more...
Job-Seekers Workshop: 10 steps to a new beginning
Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways
more...
Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways
more...
401(k) Training & Certification Program
Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by
more...
Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by
more...
5S TRAINING
...onferences, trade shows, and symposiums. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 14 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...onferences, trade shows, and symposiums. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 14 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
Harnessing the Internet
...the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the Internet very helpful and sometimes not so useful. This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. When you have completed this class your Internet searching skills will improve and you will use the Internet
more...
...the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the Internet very helpful and sometimes not so useful. This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. When you have completed this class your Internet searching skills will improve and you will use the Internet
more...
Writing Standards-Based Assessments
...ugh participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to merely guess a right answer choice.
Writing Standards-based Assessments is a seven day online course.
This course is designed
more...
...ugh participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to merely guess a right answer choice.
Writing Standards-based Assessments is a seven day online course.
This course is designed
more...
Making Effective Screenshots: Saving Time, Increasing Impact
...p pages. Pick an efficient capture tool. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to this class, it can be completed very quickly. Count 1 day per module. There are 6 modules to work your way through. Depending on your pace, you can finish the class in 1 week, or in 6 weeks if you choose to do 1 module per week. How
more...
...p pages. Pick an efficient capture tool. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to this class, it can be completed very quickly. Count 1 day per module. There are 6 modules to work your way through. Depending on your pace, you can finish the class in 1 week, or in 6 weeks if you choose to do 1 module per week. How
more...
AutoCAD 2006 2D
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
AutoCAD 2006 3D
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
Flash I: Mastering the Tools
...joyment in creating animations of your own design. COMMON QUESTIONS: How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as one month. However, most students take at least two months to finish the course.
The course is entirely
more...
...joyment in creating animations of your own design. COMMON QUESTIONS: How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as one month. However, most students take at least two months to finish the course.
The course is entirely
more...
14 Purchasing Best Practices
... deliver world-class purchasing results! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
... deliver world-class purchasing results! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
7 Steps to A Lot More Sales
...gement systems of Dell and IBM computer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...gement systems of Dell and IBM computer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
911 OPERATOR TDD TRAINING
According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with
more...
According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with
more...
Accounting In An Hour
...hieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others
more...
...hieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others
more...
QuickBooks Pro 2008
...ry as well as extensive non-profit work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...ry as well as extensive non-profit work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Adobe PhotoShop CS
...th National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...th National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Adobe PhotoShop CS to CS2 Upgrade
...th National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 2 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...th National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 2 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Advanced Certificate in Technical Writing
...n training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to the program, it can be completed within 3 months or less.
You may take as much time as you need up to 1 full year. What happens if I need more time to complete? 1 year is what has been set for completion and retention of what has
more...
...n training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to the program, it can be completed within 3 months or less.
You may take as much time as you need up to 1 full year. What happens if I need more time to complete? 1 year is what has been set for completion and retention of what has
more...
American Citizenship Test Prep
...nstitution (Bill of Rights and Articles) and 100 Practice Questions.
The course takes you to web sites that will allow you to view maps of Columbus` and other explorers journeys, world and U.S. maps with the 50 states and their capitals, information on all of the United States presidents and important events connected with them, diagram that shows the branches of the federal government as
more...
...nstitution (Bill of Rights and Articles) and 100 Practice Questions.
The course takes you to web sites that will allow you to view maps of Columbus` and other explorers journeys, world and U.S. maps with the 50 states and their capitals, information on all of the United States presidents and important events connected with them, diagram that shows the branches of the federal government as
more...
AS9100 Aerospace Standard General Employee Training
AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it
more...
AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it
more...
Bartending the Easy Way-Online
...heet ($1) offered on the class web site. Frequently Asked Questions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official
more...
...heet ($1) offered on the class web site. Frequently Asked Questions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official
more...
Bartending to the Max-Online
...heet ($1) offered on the class web site. Frequently Asked Questions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official
more...
...heet ($1) offered on the class web site. Frequently Asked Questions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official
more...
Basics of Organizational Communication
...nd Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...nd Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Basics Of Smart International Procurement
...ow before buying from foreign suppliers! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...ow before buying from foreign suppliers! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Bloodborne Pathogens
...andard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an opportunity to ask and receive answers
more...
...andard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that ?it is critical that trainees have an opportunity to ask and receive answers
more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing
...andard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an opportunity to ask and receive answers
more...
...andard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was considered to be in compliance with this requirement. In an interpretation letter OSHA states that "it is critical that trainees have an opportunity to ask and receive answers
more...
Choosing a Renewable Energy Installer
...r or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the course sooner.
Choosing a Renewable Energy Installer
more...
...r or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the course sooner.
Choosing a Renewable Energy Installer
more...
Crystal Reports XI
...ols, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that
more...
...ols, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that
more...
Customer Astonishment: The Commitment to World-Class Customer Care
...stries. He is the author of eight books. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...stries. He is the author of eight books. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Customer Service Plus
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Database Management
...s and is self-paced. An instructor is available to answer questions about your database projects.
This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The following
more...
...s and is self-paced. An instructor is available to answer questions about your database projects.
This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The following
more...
Delegation - Leveraging Through Others
...d to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...d to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Dreamweaver MX 2004
...nto language that anyone can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...nto language that anyone can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
Expert Certificate Course in Medical Transcription with Work Placement Program
... with typing skills and an interest in healthcare. Common Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as five months. However, most students take one full year to finish their studies.
The course is entirely
more...
... with typing skills and an interest in healthcare. Common Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as five months. However, most students take one full year to finish their studies.
The course is entirely
more...
Expert Purchasing Management
...ing department to new levels of success! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...ing department to new levels of success! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
HTML 4
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of this interactive online video instruction is close to 12 hours. However to maximize the learning experience, that interactive online video
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of this interactive online video instruction is close to 12 hours. However to maximize the learning experience, that interactive online video
more...
Learning to Avoid Questionable Interview Questions
...se groups adversely and unfairly.
Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Employees involved in
more...
...se groups adversely and unfairly.
Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Employees involved in
more...
Mastering Purchasing Fundamentals
...lessly executing and managing purchases. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...lessly executing and managing purchases. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Microsoft Excel For Purchasing Professionals
...s that you face in your purchasing work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...s that you face in your purchasing work. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Microsoft Project For Purchasing Professionals
...f the software from Microsoft's website. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...f the software from Microsoft's website. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Powerful Negotiation For Successful Buying
...s will give you the best deals possible. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...s will give you the best deals possible. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Professional Bar Management Mastery Level Certification
... Excellence. All materials are included. Frequently Asked Questions I own a bar and have been the operating manager for two years now, but I think I am doing some things wrong. How will this class help me? Professional Bar Management Mastery Level Certification will teach you how to be more efficient in taking inventory, you will learn how to train your staff on customer service and you will
more...
... Excellence. All materials are included. Frequently Asked Questions I own a bar and have been the operating manager for two years now, but I think I am doing some things wrong. How will this class help me? Professional Bar Management Mastery Level Certification will teach you how to be more efficient in taking inventory, you will learn how to train your staff on customer service and you will
more...
QPR Suicide Triage Training
...icide risk assessment are also reviewed. Frequently Asked Questions WHO SHOULD TAKE THIS COURSE? All "first responders" including: crisis line workers, law enforcement, fire fighters, EMTs, clergy, case managers, correctional personnel, school counselors, residential staff, and others who come in contact with people at risk for suicide. WHAT WILL BE TAUGHT? In addition to studying the risk
more...
QuickBooks Pro 2005
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
QuickBooks Pro 2006
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
Recruiting & Hiring Training & Certification Program
Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and
more...
Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and
more...
SalesPlus
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Savings Strategy Development
...e context of a step-by-step RFP process. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...e context of a step-by-step RFP process. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Senior Professional In Supply Management (SPSM ®) Certification Program
...he SPSM Exam. This online exam consists of 90 challenging questions covering material from the six aforementioned online classes. These questions comprehensively test your ability to apply skills to situations that you may face in your purchasing job. And, again, you take it online meaning that you DO NOT have to travel to a testing facility.
You can take the exam from anywhere that you have
more...
...he SPSM Exam. This online exam consists of 90 challenging questions covering material from the six aforementioned online classes. These questions comprehensively test your ability to apply skills to situations that you may face in your purchasing job. And, again, you take it online meaning that you DO NOT have to travel to a testing facility.
You can take the exam from anywhere that you have
more...
Strategic Thinking
...d to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...d to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Supply Management Contract Writing
...acts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
...acts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons.
Students generally complete the course in 4-8 hoursWill I be able to
more...
Team Management - Enabling Teams
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Team Management - Leading Teams
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Team Management - Team Participation
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Teams Management - Managing Team Conflict
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Technical Communication Industry Certificate - Mastery Level
...n training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to the program, it can be completed within 3 months or less.
You may take as much time as you need up to 1 full year. How is the program administered? The entire program is delivered through our MyGATO Learning Management System (Get
more...
...n training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to the program, it can be completed within 3 months or less.
You may take as much time as you need up to 1 full year. How is the program administered? The entire program is delivered through our MyGATO Learning Management System (Get
more...
The Art of Active Listening
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...here he was their expert on negotiating. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Writing for Business Professionals
...nd Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
...nd Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many
more...
Architecting Web Content (Master Class)
...ork through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to
more...
...ork through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to
more...
Build Your Own BIZ Comprehensive Certificate
...ales and Marketing, and Human Resources. FREQUENTLY ASKED QUESTIONS What is Build Your Own BIZ?? Build Your Own BIZ? is a comprehensive Web site that provides small business owners with timely expert advice, actionable templates, and mission-critical insights to daily challenges in the following areas: Business Operations, Customer Service, Finance, Human Resources, Sales and Marketing. What
more...
CSS
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
...y in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic
more...
Learn Grammar the Easy Way (Part 1)
Designed for people who want to improve their writing by brushing up on the basics of grammar
This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo
more...
Designed for people who want to improve their writing by brushing up on the basics of grammar
This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo
more...
Creating Popular Web Content (Master Class)
...book, Hot Text: Web Writing that Works.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email.
You will usually get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
...book, Hot Text: Web Writing that Works.
You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email.
You will usually get my comments back within 24 hours, along with materials for the next module.
The course is designed to help you become a
more...
Writing Web Content (Master Class)
...ll the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help
more...
...ll the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help
more...
Financial Management in Organizations
...is series is presented using streaming video. Interactive questions appear periodically during this video to engage the learner and reinforce key concepts. An index lists the key sections of the video, with the ability to select sections to play. Slides accompany the videos and reinforce the learning topics. These slides can be downloaded for reference after the course is completed. A full-text
more...
Adobe 80 Course Online Library
Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made.
Adobe 80
more...
Leadership & Strategic Planning
...is series is presented using streaming video. Interactive questions appear periodically during this video to engage the learner and reinforce key concepts. An index lists the key sections of the video, with the ability to select sections to play. Slides accompany the videos and reinforce the learning topics. These slides can be downloaded for reference after the course is completed. A full-text
more...
Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business
...ire a professional career in healthcare. FREQUENTLY ASKED QUESTIONS Q: How long will it take me to complete this course? A. The average student completes the transcription portion in about 160 hours.
It takes an additional 240 hours to complete the reading assignments and exercises, so plan on 400 hours total. For example, those who study 30 hours per week can expect to complete the program in
more...
Medical Workforce Spanish
... of Spanish is required for this course. FREQUENTLY ASKED QUESTIONS Here are some answers to some frequently asked questions: How long will it take me to complete the course? The course is designed to run over a 5-week time frame. Depending on the amount of time devoted to the course, the course can be finished within a two week period. However, the course must be finished within five weeks
more...
Helping Teachers Integrate Web 2.0 Tools Into the Classroom Curriculum
...ulum. Throughout each of the 20 courses, educators answer questions to build their own Curriculum Integration Plan. This personalized action plan will help them integrate these technologies into their classroom curriculum. Enjoy this course for one full year access.
Integrating Web 2.0 Tools Into the Classroom Curriculum This content library helps educators learn, use, and then integrate the
more...
From 123-CBT Computer Based Training
Job Hazard Analysis
This one-hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this
more...
Job Hazard Analysis
This one-hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this
more...
Master Budgets
...kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master budgets can be used to predict the future success of your company and serve as a
more...
...kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master budgets can be used to predict the future success of your company and serve as a
more...
Preparing for the Behavioral Interview
Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong
more...
Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong
more...
Conducting the Behavioral-based Interview
Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the
more...
Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the
more...
Experiencing the Behavioral-based Interview
...l help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be given tips and strategies for building rapport during the interview, and you'll learn a specific formula for responding to behavioral-based questions. When
more...
...l help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be given tips and strategies for building rapport during the interview, and you'll learn a specific formula for responding to behavioral-based questions. When
more...
Building Brand Equity
...he consumer's eyes? This course will answer each of these questions in depth. You will analyze the components of brand equity. You will utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions of your brand. This
more...
...he consumer's eyes? This course will answer each of these questions in depth. You will analyze the components of brand equity. You will utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions of your brand. This
more...
Supply Chain Transportation and Facility Design
...questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a supply chain, including modes of
more...
...questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a supply chain, including modes of
more...
Setting the Stage for IT Success
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
more...
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
more...
Harassment in the Workplace
...urself involved in an incident of harassment. If you have questions about harassment either during or after this course, please contact the designated human resources professional at your company who is trained in this area. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please
more...
...urself involved in an incident of harassment. If you have questions about harassment either during or after this course, please contact the designated human resources professional at your company who is trained in this area. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please
more...
Supervisor Manager Sexual Harassment Awareness
...ou left off through the Bookmark feature. If you have any questions about this requirement or about any matters that are addressed in the course, please contact your human resource representative. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Wilson Sonsini Goodrich & Rosati. Please note, however, that the course materials and
more...
...ou left off through the Bookmark feature. If you have any questions about this requirement or about any matters that are addressed in the course, please contact your human resource representative. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Wilson Sonsini Goodrich & Rosati. Please note, however, that the course materials and
more...
Flash MX Intermediate Developer
...1 Using Named Anchors pt. 2 The Back Button Compatibility Questions Using Code Hints Flash MX Components Introduction to Components The Components Panel The Component Parameters Panel Obtaining New Components Flash UI Components Set 1 Check Box Radio Button pt. 1 Radio Button pt. 2 Push Button Scroll Bar Scroll Pane ListBox pt. 1 ListBox pt. 2 ComboBox pt. 1 ComboBox pt. 2 Flash UI Components
more...
...1 Using Named Anchors pt. 2 The Back Button Compatibility Questions Using Code Hints Flash MX Components Introduction to Components The Components Panel The Component Parameters Panel Obtaining New Components Flash UI Components Set 1 Check Box Radio Button pt. 1 Radio Button pt. 2 Push Button Scroll Bar Scroll Pane ListBox pt. 1 ListBox pt. 2 ComboBox pt. 1 ComboBox pt. 2 Flash UI Components
more...
Communication Business Etiquette
How's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you
more...
How's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you
more...
Workplace Communication Skills
Poor communication is often blamed for discord, errors, and misunderstandings in the workplace. In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be
more...
Poor communication is often blamed for discord, errors, and misunderstandings in the workplace. In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be
more...
Available Presentation Resources
...esources that can take the pressure off you--visual aids, questions, and making a team presentation.
Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be able to use PowerPoint and other
more...
...esources that can take the pressure off you--visual aids, questions, and making a team presentation.
Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be able to use PowerPoint and other
more...
Difficult People in the Workplace Environment
...n all-time high?
If you answered "yes" to any of these questions, it's probably time for you to learn to deal with difficult people at the office. This course will guide you in your journey to coping effectively with difficult people. You'll learn step-by-step methods and processes to help you identify difficult people to cope and communicate with them. With the help of this course, you'll
more...
...n all-time high?
If you answered "yes" to any of these questions, it's probably time for you to learn to deal with difficult people at the office. This course will guide you in your journey to coping effectively with difficult people. You'll learn step-by-step methods and processes to help you identify difficult people to cope and communicate with them. With the help of this course, you'll
more...
Essentials of Internal Consulting
You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This
more...
You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This
more...
Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design
more...
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design
more...
Brand Management Developing a Brand Strategy
...ll brief you on their findings, and you must answer their questions about defending brand equity, and explain how a brand vision is created. Unit 2: Developing Brand Equity (0.5 - 1 hour) Identify the factors you should consider when building a brand extension. Sequence the steps for creating a secondary brand. Identify
more...
...ll brief you on their findings, and you must answer their questions about defending brand equity, and explain how a brand vision is created. Unit 2: Developing Brand Equity (0.5 - 1 hour) Identify the factors you should consider when building a brand extension. Sequence the steps for creating a secondary brand. Identify
more...
Sales Skills The Fundamentals
.... Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the PLEASED acronym to their life and their work. Establish their credibility. Follow four rules for speaking with clients.
more...
.... Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the PLEASED acronym to their life and their work. Establish their credibility. Follow four rules for speaking with clients.
more...
Sales Skills Prospecting Addressing Needs
...ce Presidents, to discuss the sales process. Through your questions, you will learn about the six basic steps of the sales process, and what you should know about your clients' decision-making and buying practices. Unit 2: Discovering Your Clients (0.5 - 1 hour) Define prospecting in terms of sales. Perform four specific actions before you begin
more...
...ce Presidents, to discuss the sales process. Through your questions, you will learn about the six basic steps of the sales process, and what you should know about your clients' decision-making and buying practices. Unit 2: Discovering Your Clients (0.5 - 1 hour) Define prospecting in terms of sales. Perform four specific actions before you begin
more...
Sales Skills Overcoming Obstacles
...king to clients. Ask specific questions to help them understand clients' decision-making practices. Complete nine steps when creating a sales presentation. Create presentations that are persuasive, stimulating, focused, and flexible. Determine a client's true objections.
more...
...king to clients. Ask specific questions to help them understand clients' decision-making practices. Complete nine steps when creating a sales presentation. Create presentations that are persuasive, stimulating, focused, and flexible. Determine a client's true objections.
more...
Sales Skills Gaining Customer Commitment
... develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to do if your product or service does not satisfy a
more...
... develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to do if your product or service does not satisfy a
more...
Sales Skills Developing a Winning Strategy
... also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Narrow the
more...
... also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Narrow the
more...
Sales Skills Effectively Closing a Sale
... not ready to buy. Ask closing questions. Follow-up with clients. Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language
more...
... not ready to buy. Ask closing questions. Follow-up with clients. Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language
more...
Professional Selling Over the Phone Preparation Strategies
... of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write an effective telesales script. Select qualities of an effective telesales voice.
more...
... of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write an effective telesales script. Select qualities of an effective telesales voice.
more...
Professional Selling Over the Phone Prospecting
...ect a a s voice mail. If you successfully evaluate the questions and scenarios he presents, there is a good chance that he will hire you on as a Sales Associate. Unit 2: Interacting With Prospects (0.5 - 1 hour) . Select the guidelines for working with screeners to reach prospects. Select the guidelines for building business relationships with
more...
...ect a a s voice mail. If you successfully evaluate the questions and scenarios he presents, there is a good chance that he will hire you on as a Sales Associate. Unit 2: Interacting With Prospects (0.5 - 1 hour) . Select the guidelines for working with screeners to reach prospects. Select the guidelines for building business relationships with
more...
Professional Selling Over the Phone Closing a Sale
...sations with Roger, you have sent him brochures, answered questions, and most recently, requested today a a s appointment. If you successfully follow the process for closing a sale, Roger will almost certainly commit to a purchase. Unit 2: Addressing Telesales Challenges (0.5 - 1 hour) Sequence the steps for resolving telesales objections.
more...
...sations with Roger, you have sent him brochures, answered questions, and most recently, requested today a a s appointment. If you successfully follow the process for closing a sale, Roger will almost certainly commit to a purchase. Unit 2: Addressing Telesales Challenges (0.5 - 1 hour) Sequence the steps for resolving telesales objections.
more...
Sales Management Building a Championship Sales Team
... to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building relationships that increase motivation. Follow the steps for building relationships that increase
more...
... to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building relationships that increase motivation. Follow the steps for building relationships that increase
more...
Essentials of Business Law Employment Law
...implied contract. Address employee questions regarding workplace privacy rights. Identify whistleblower statutes. Simulation Overview: In this simulation, you will meet with Ronald Spear, one of Icon a a s human resource managers, to discuss employment laws. In order to increase your understanding of
more...
...implied contract. Address employee questions regarding workplace privacy rights. Identify whistleblower statutes. Simulation Overview: In this simulation, you will meet with Ronald Spear, one of Icon a a s human resource managers, to discuss employment laws. In order to increase your understanding of
more...
Sales Management Leading a Sales Team
...ritory reviews. During the simulation, Tracy will ask you questions to gauge your understanding of the information. Unit 2: Forecasting Sales Revenue (0.5 - 1 hour) Identify the four factors to consider when making a sales forecast. Identify the types of sales forecasts. Identify the types of forecasting approaches.
more...
...ritory reviews. During the simulation, Tracy will ask you questions to gauge your understanding of the information. Unit 2: Forecasting Sales Revenue (0.5 - 1 hour) Identify the four factors to consider when making a sales forecast. Identify the types of sales forecasts. Identify the types of forecasting approaches.
more...
Essentials of Business Law The Legal Environment
...different contract disputes. She will ask you a number of questions designed to test your understanding of contract essentials and strategies. Unit 2: The Judicial System (0.5 - 1 hour) Complete a chart of the state court system. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court
more...
...different contract disputes. She will ask you a number of questions designed to test your understanding of contract essentials and strategies. Unit 2: The Judicial System (0.5 - 1 hour) Complete a chart of the state court system. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court
more...
Strategic Management Establishing Strategic Focus
...rategic Marketing at Icon. Kelly will ask you a number of questions in order to test your knowledge of strategic management terms and definitions. Your answers to this series of questions will help gauge your knowledge of strategic management. Through her questions and your answers, you will gain a better understanding of the relevant terms associated with strategic management. Unit 2:
more...
...rategic Marketing at Icon. Kelly will ask you a number of questions in order to test your knowledge of strategic management terms and definitions. Your answers to this series of questions will help gauge your knowledge of strategic management. Through her questions and your answers, you will gain a better understanding of the relevant terms associated with strategic management. Unit 2:
more...
Strategic Management Developing a Successful Process
... acceptance is essential. As a team, you must address all questions and concerns and apply the five guidelines to making a strategic plan successful. Unit 2: Developing the Strategic Management Process (0.5 - 1 hour) Recognize the qualities of effective mission and vision statements. Identify issues to consider when setting goals and objectives.
more...
... acceptance is essential. As a team, you must address all questions and concerns and apply the five guidelines to making a strategic plan successful. Unit 2: Developing the Strategic Management Process (0.5 - 1 hour) Recognize the qualities of effective mission and vision statements. Identify issues to consider when setting goals and objectives.
more...
Competitive Intelligence Analysis Dissemination
... issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing Information (0.5 - 1 hour) Identify four criteria that competitive intelligence should meet. Sequence the steps for analyzing information.
more...
... issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this component of the competitive intelligence process. Unit 2: Analyzing Information (0.5 - 1 hour) Identify four criteria that competitive intelligence should meet. Sequence the steps for analyzing information.
more...
Managing Business Risk Developing a Risk Management Plan
...rogram. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program. Unit 2: The Risk Management Environment (0.5 - 1 hour) Categorize business-related risks.
more...
...rogram. In this meeting, you must answer Barnard a a s questions about the development of risk management as a discipline, the responsibilities of a risk manager, and risk management models that could guide Parmelle a a s risk management program. Unit 2: The Risk Management Environment (0.5 - 1 hour) Categorize business-related risks.
more...
Managing Business Risk Risk Assessment Control
...ds to be approved by John Cunningham. Through a series of questions, John will assess your knowledge of evaluating and mitigating the risks associated with the warehouse project proposal. Unit 3: Risk Classifications (1 - 2 hours) Identify the categories of physical asset exposures Identify the categories of financial asset exposures.
more...
...ds to be approved by John Cunningham. Through a series of questions, John will assess your knowledge of evaluating and mitigating the risks associated with the warehouse project proposal. Unit 3: Risk Classifications (1 - 2 hours) Identify the categories of physical asset exposures Identify the categories of financial asset exposures.
more...
Principles of Marketing Fundamentals of Marketing
...ct group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour) Identify the four components of the marketing mix. Identify the stages of the product life cycle. Create a marketing mix using the four components of a
more...
...ct group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour) Identify the four components of the marketing mix. Identify the stages of the product life cycle. Create a marketing mix using the four components of a
more...
International Business Essentials Succeeding as a Global Manager
...ntify types of cross-cultural training. Ask appropriate questions in a structured interview. Simulation Overview: In the simulation at the end of this unit, you act as the Director of Human Resources for Icon's Financial Services Division. You have been charged with the task of filling a new marketing management position in Frankfurt, Germany. In your first meeting, you will discuss the
more...
...ntify types of cross-cultural training. Ask appropriate questions in a structured interview. Simulation Overview: In the simulation at the end of this unit, you act as the Director of Human Resources for Icon's Financial Services Division. You have been charged with the task of filling a new marketing management position in Frankfurt, Germany. In your first meeting, you will discuss the
more...
Strategic Sales Building the Executive Relationship
...utive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom solution based on those needs. Finally, you will understand how you can keep an executive prospect involved throughout the sales cycle. Learn To: Understand and approach each of the four behavioral styles. Identify reasons
more...
...utive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom solution based on those needs. Finally, you will understand how you can keep an executive prospect involved throughout the sales cycle. Learn To: Understand and approach each of the four behavioral styles. Identify reasons
more...
Self Development Motivating Yourself to Perform
...n, one of Icon's Human Resources Assistants. Through your questions, you will learn what motivation is, what its benefits are, and how you can use motivation to improve your performance. Unit 2: Overcoming Procrastination (0.5 - 1 hour) Identify the signs of procrastination. List six causes of procrastination. Use
more...
...n, one of Icon's Human Resources Assistants. Through your questions, you will learn what motivation is, what its benefits are, and how you can use motivation to improve your performance. Unit 2: Overcoming Procrastination (0.5 - 1 hour) Identify the signs of procrastination. List six causes of procrastination. Use
more...
Strategic Sales Developing Executive Proposals
... the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a
more...
... the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a
more...
Advanced Project Leadership Organization Strategy Business Needs
...ct supports company strategy. Lastly, you will learn what questions to use when preparing a Project Charter that is consistent with company strategy. Learn To: Identify the different types of organizations. Identify major characteristics of each type of organization. Identify potential strengths and weaknesses in project. Identify the project team composition in different types
more...
...ct supports company strategy. Lastly, you will learn what questions to use when preparing a Project Charter that is consistent with company strategy. Learn To: Identify the different types of organizations. Identify major characteristics of each type of organization. Identify potential strengths and weaknesses in project. Identify the project team composition in different types
more...
Self Development Increasing Your Assertiveness
... to many different types of behavior styles. Through your questions and her answers, Carla will share her knowledge with you about behavior styles, the benefits of assertive behavior, and the factors that enable you to communicate assertively. Unit 2: Enhancing Self-Esteem (0.5 - 1 hour) Identify the sources of self-esteem. Explain the effects
more...
... to many different types of behavior styles. Through your questions and her answers, Carla will share her knowledge with you about behavior styles, the benefits of assertive behavior, and the factors that enable you to communicate assertively. Unit 2: Enhancing Self-Esteem (0.5 - 1 hour) Identify the sources of self-esteem. Explain the effects
more...
Self Development Positively Influencing Others
...nal development training, Ronald will ask you a series of questions related to your knowledge of the importance of nonverbal communication techniques. To complete the simulation, simply respond to each question by selecting the best possible answer. Unit 2: Influencing Through Language (0.5 - 1 hour) Identify methods for giving your language impact.
more...
...nal development training, Ronald will ask you a series of questions related to your knowledge of the importance of nonverbal communication techniques. To complete the simulation, simply respond to each question by selecting the best possible answer. Unit 2: Influencing Through Language (0.5 - 1 hour) Identify methods for giving your language impact.
more...
Self Development Developing Rapport Through Communication
...mpression. Build rapport by asking questions. Identify aspects of your attitude that affect how you communicate with others. Use your attitude to build rapport. Encourage others to communicate with you. Build rapport by listening. Build rapport by giving
more...
...mpression. Build rapport by asking questions. Identify aspects of your attitude that affect how you communicate with others. Use your attitude to build rapport. Encourage others to communicate with you. Build rapport by listening. Build rapport by giving
more...
Self Development Improving Your Memory
...ge of memory and ways to improve your memory. Through her questions and your answers, you will gain a better understanding of the models of memory and ways to improve your memory and your ability to recall information. Unit 2: Your Memory (0.5 - 1 hour) Recognize how to associate and personalize information to enhance your memory. Identify cues
more...
...ge of memory and ways to improve your memory. Through her questions and your answers, you will gain a better understanding of the models of memory and ways to improve your memory and your ability to recall information. Unit 2: Your Memory (0.5 - 1 hour) Recognize how to associate and personalize information to enhance your memory. Identify cues
more...
Time Management Overcoming Challenges
... more productive for you. Identify questions to ask yourself to overcome indecisiveness. Simulation Overview: In this simulation, you will meet with Susan Cole, a Sales Manager in Icon's Telecommunications Department. In her years at Icon, Susan has become very adept at minimizing unnecessary distractions and making her
more...
... more productive for you. Identify questions to ask yourself to overcome indecisiveness. Simulation Overview: In this simulation, you will meet with Susan Cole, a Sales Manager in Icon's Telecommunications Department. In her years at Icon, Susan has become very adept at minimizing unnecessary distractions and making her
more...
Time Management Planning Your Day
...arla Jackson, one of Icon's Project Managers. Through her questions and your answers, you will learn about the benefits of creating a daily plan, the obstacles you should avoid when planning, and what guidelines you should follow in planning and scheduling your day. Unit 2: Managing Technology (0.5 - 1 hour) Identify guidelines for making good decisions about
more...
...arla Jackson, one of Icon's Project Managers. Through her questions and your answers, you will learn about the benefits of creating a daily plan, the obstacles you should avoid when planning, and what guidelines you should follow in planning and scheduling your day. Unit 2: Managing Technology (0.5 - 1 hour) Identify guidelines for making good decisions about
more...
Career Development Developing a Career Strategy
...d your personal lifestyle. Bruce will ask you a series of questions designed to help you identify career preferences. Hopefully, after your discussion with him, you will also have a better understanding of guidelines you can follow to develop new skills and ways to overcome the pitfalls of career exploration. Unit 2: Developing Career Goals (0.5 - 1 hour) Identify the
more...
...d your personal lifestyle. Bruce will ask you a series of questions designed to help you identify career preferences. Hopefully, after your discussion with him, you will also have a better understanding of guidelines you can follow to develop new skills and ways to overcome the pitfalls of career exploration. Unit 2: Developing Career Goals (0.5 - 1 hour) Identify the
more...
Career Development Professional Networking
Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and
more...
Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and
more...
Career Development Excelling in Your Career
...e will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for establishing a professional image. Follow steps for establishing a professional image. Recognize steps for marketing
more...
...e will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for establishing a professional image. Follow steps for establishing a professional image. Recognize steps for marketing
more...
Business Travel Safety Domestic Travel
...rmal discussion, and your role will be to answer Walter's questions and address his concerns. Unit 2: Safety During Transportation (0.5 - 1.5 hours) Identify ways to promote your safety during air travel. Identify ways to ensure your safety when traveling on a subway. Identify ways to ensure your safety when traveling on
more...
...rmal discussion, and your role will be to answer Walter's questions and address his concerns. Unit 2: Safety During Transportation (0.5 - 1.5 hours) Identify ways to promote your safety during air travel. Identify ways to ensure your safety when traveling on a subway. Identify ways to ensure your safety when traveling on
more...
Business Travel Safety Safety Measures for Travelers
...ns a traveler needs to take. She will ask you a number of questions in relation to travel guidelines for women and safety for women during transportation, to gauge your level of awareness. Unit 2: Travel Safety for the Disabled (1 - 2 hours) Identify safety and travel guidelines for disabled travelers. Identify the modes of travel that provide
more...
...ns a traveler needs to take. She will ask you a number of questions in relation to travel guidelines for women and safety for women during transportation, to gauge your level of awareness. Unit 2: Travel Safety for the Disabled (1 - 2 hours) Identify safety and travel guidelines for disabled travelers. Identify the modes of travel that provide
more...
Organizational Skills Managing Information
...xplore the benefits of managing information. Through your questions, you will learn how managing information benefits organizations, determine what causes information overload, and identify your main goal when managing information. Unit 2: The INFO Process (0.5 - 1 hour) Understand how the INFO Process helps you manage information. Note
more...
...xplore the benefits of managing information. Through your questions, you will learn how managing information benefits organizations, determine what causes information overload, and identify your main goal when managing information. Unit 2: The INFO Process (0.5 - 1 hour) Understand how the INFO Process helps you manage information. Note
more...
Creativity Innovation Increasing Personal Creativity
...t creative employees in her division. Through a series of questions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity, and what you should do physically to prepare yourself to be creative. Unit 2: Increasing Creativity (0.5 - 1 hour) Identify ways to increase your innocence.
more...
...t creative employees in her division. Through a series of questions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity, and what you should do physically to prepare yourself to be creative. Unit 2: Increasing Creativity (0.5 - 1 hour) Identify ways to increase your innocence.
more...
Creativity Innovation Fostering a Ceative Environment
...tion on how to retain good employees. Through a series of questions, Susan will test your knowledge of recruiting, hiring, and retaining creative employees. Unit 2: Creativity Audits and Communication (0.5 - 1 hour) Select the correct definition of a creativity audit. Identify the areas of your work environment that should be audited.
more...
...tion on how to retain good employees. Through a series of questions, Susan will test your knowledge of recruiting, hiring, and retaining creative employees. Unit 2: Creativity Audits and Communication (0.5 - 1 hour) Select the correct definition of a creativity audit. Identify the areas of your work environment that should be audited.
more...
Creativity Innovation Promoting Team Creativity
... highly effective and creative teams. Through a series of questions and Liz's answers, you will learn about characteristics of a successful creative team, as well as what responsibilities a manager has once a team has been assigned. Unit 2: Conducting Team Sessions (0.5 - 1 hour) Determine the most effective leader for a creative session. Follow
more...
... highly effective and creative teams. Through a series of questions and Liz's answers, you will learn about characteristics of a successful creative team, as well as what responsibilities a manager has once a team has been assigned. Unit 2: Conducting Team Sessions (0.5 - 1 hour) Determine the most effective leader for a creative session. Follow
more...
Business Finance Risk Analysis
... identify your knowledge of stand-alone risk. Through her questions and your answers, you will gain a better understanding of probability analysis and rate of return, and calculating risk. Unit 2: Portfolio Risk (0.5 - 1 hour) • Identify the purpose of a correlation coefficient. • Calculate the expected rate of return on a stock
more...
... identify your knowledge of stand-alone risk. Through her questions and your answers, you will gain a better understanding of probability analysis and rate of return, and calculating risk. Unit 2: Portfolio Risk (0.5 - 1 hour) • Identify the purpose of a correlation coefficient. • Calculate the expected rate of return on a stock
more...
Business Finance Time Value of Money
...present values of money. You will also answer a series of questions by Jessica, which will test your knowledge. She will ask you to recognize and define terms associated with the future and present value of money. Also, you will be expected to perform calculations to determine present and future value. Unit 2: Annuities and Perpetuities (0.5 - 1 hour) • Construct
more...
...present values of money. You will also answer a series of questions by Jessica, which will test your knowledge. She will ask you to recognize and define terms associated with the future and present value of money. Also, you will be expected to perform calculations to determine present and future value. Unit 2: Annuities and Perpetuities (0.5 - 1 hour) • Construct
more...
Business Finance Valuation of Stocks Bonds
...your understanding of bonds. She will ask you a series of questions relating to the different types of bonds, the advantages and disadvantages of those bonds, and bond characteristics. Unit 2: Stocks (0.5 - 1 hour) • Differentiate among the types of stocks. • Calculate the new value of a stock after it has been split. •
more...
...your understanding of bonds. She will ask you a series of questions relating to the different types of bonds, the advantages and disadvantages of those bonds, and bond characteristics. Unit 2: Stocks (0.5 - 1 hour) • Differentiate among the types of stocks. • Calculate the new value of a stock after it has been split. •
more...
Business Accounting Accounting for Assets
... to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets such as cash and cash equivalents and accounts receivables. Unit 2: Inventory (0.5 - 1 hour) • Identify forms of inventory. • Implement an internal control system to manage
more...
... to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets such as cash and cash equivalents and accounts receivables. Unit 2: Inventory (0.5 - 1 hour) • Identify forms of inventory. • Implement an internal control system to manage
more...
Business Accounting Accounting for Liabilities
Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the
more...
Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the
more...
Business Accounting Accounting for Stockholders Equity
... training, for the position, Don will ask you a series of questions to evaluate your knowledge of the fundamentals of issuing stock and the role it plays in the company's accounting. Unit 2: Fundamentals of Stockholders' Equity (0.5 - 1 hour) • Match the equity terminology to its respective type of company. • Classify the type of
more...
... training, for the position, Don will ask you a series of questions to evaluate your knowledge of the fundamentals of issuing stock and the role it plays in the company's accounting. Unit 2: Fundamentals of Stockholders' Equity (0.5 - 1 hour) • Match the equity terminology to its respective type of company. • Classify the type of
more...
Financial Statements Financial Statements Analysis
...s, and budgeting variances. Paul will ask you a series of questions regarding what to do when you prepare a budget, how pro forma statements are used, and the steps to take when correcting budgeting variances. Your goal is to demonstrate that you have the necessary knowledge and skills to make financial projections. Unit 3: Financial Statement Analysis (1 hour) •
more...
...s, and budgeting variances. Paul will ask you a series of questions regarding what to do when you prepare a budget, how pro forma statements are used, and the steps to take when correcting budgeting variances. Your goal is to demonstrate that you have the necessary knowledge and skills to make financial projections. Unit 3: Financial Statement Analysis (1 hour) •
more...
Financial Statements Reading Analyzing an Annual Report
...Financial Services Division. Amy will ask you a series of questions designed to test your knowledge and understanding of annual reports. Through her questions and your answers, you will gain a better understanding of the fundamentals of annual reports, the users of annual reports, and the basic components that make up an annual report. Unit 2: Reading Notes to Financial Statements (0.5 -
more...
...Financial Services Division. Amy will ask you a series of questions designed to test your knowledge and understanding of annual reports. Through her questions and your answers, you will gain a better understanding of the fundamentals of annual reports, the users of annual reports, and the basic components that make up an annual report. Unit 2: Reading Notes to Financial Statements (0.5 -
more...
Financial Statements Analyzing Cash Flows
...ancial performance, and he will be asking you a series of questions designed to increase your understanding of how to evaluate a company using different accounting methods, ways a financial statement impacts both your company and the overall economy, and how different financial institutions impact financial statements. Unit 2: Cash Flow (0.5 - 1 hour) • Identify
more...
...ancial performance, and he will be asking you a series of questions designed to increase your understanding of how to evaluate a company using different accounting methods, ways a financial statement impacts both your company and the overall economy, and how different financial institutions impact financial statements. Unit 2: Cash Flow (0.5 - 1 hour) • Identify
more...
Economics The Principles of Economics
...w the economy works as a whole. Ronald will be asking you questions about the main economic principles, economic analysis and policy, factors of production, and economic growth. Unit 2: Economic Markets (1 - 2 hours) Compare Public and Private Goods. Identify the Laws of Supply and Demand. Identify how price is
more...
...w the economy works as a whole. Ronald will be asking you questions about the main economic principles, economic analysis and policy, factors of production, and economic growth. Unit 2: Economic Markets (1 - 2 hours) Compare Public and Private Goods. Identify the Laws of Supply and Demand. Identify how price is
more...
Budgeting Creating Analyzing a Budget
... in Icon's budget, and she will be asking you a series of questions designed to increase your understanding of budgeting basics. Through her questions and your answers, you will be able to identify the purposes of budgeting, distinguish between different types of budgets, and list common the steps of the budgeting process. Unit 2: Compiling the Parts of the Budget (0.5 - 1 hour) Match
more...
... in Icon's budget, and she will be asking you a series of questions designed to increase your understanding of budgeting basics. Through her questions and your answers, you will be able to identify the purposes of budgeting, distinguish between different types of budgets, and list common the steps of the budgeting process. Unit 2: Compiling the Parts of the Budget (0.5 - 1 hour) Match
more...
Budgeting Operating Manufacturing Budgets
.... Throughout your conversation with her, Liz will ask you questions to gauge your understanding of operating budgets. Unit 2: Manufacturing Budgets (0.5 - 1 hour) Identify four sections in a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to create a manufacturing budget.
more...
.... Throughout your conversation with her, Liz will ask you questions to gauge your understanding of operating budgets. Unit 2: Manufacturing Budgets (0.5 - 1 hour) Identify four sections in a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to create a manufacturing budget.
more...
Economics Foundations of Macroeconomics
...e Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and Performance (0.5 - 1 hour) Identify the factors that stimulate economic growth. Differentiate between real and nominal GDP.
more...
...e Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and Performance (0.5 - 1 hour) Identify the factors that stimulate economic growth. Differentiate between real and nominal GDP.
more...
Interpersonal Communication Listening Skills
...w well you use listening skills. Your mentor will ask you questions regarding your listening habits, as well as answer your questions. Unit 3: Listening to Improve Communication (0.5 - 1 hour) Understand the importance of responding to a speaker. Provide effective feedback. Ask the speaker appropriate questions.
more...
...w well you use listening skills. Your mentor will ask you questions regarding your listening habits, as well as answer your questions. Unit 3: Listening to Improve Communication (0.5 - 1 hour) Understand the importance of responding to a speaker. Provide effective feedback. Ask the speaker appropriate questions.
more...
Effective Presentations Planning a Presentation
...hich you will be giving presentations about. Through your questions, you will learn about the different types of presentations and the process for planning a presentation. Unit 2: Gathering Information (0.5 - 1 hour) List three items a presenter should examine to determine presentation objectives. List two constraints that make objectives
more...
...hich you will be giving presentations about. Through your questions, you will learn about the different types of presentations and the process for planning a presentation. Unit 2: Gathering Information (0.5 - 1 hour) List three items a presenter should examine to determine presentation objectives. List two constraints that make objectives
more...
Effective Presentations Essentials of Persuasion
... its role in giving effective presentations. Through your questions, you will learn about the challenges of using persuasion and how to persuade an audience ethically. Unit 2: Preparing to Persuade (0.5 - 1 hour) Complete audience analysis. Apply two goals of persuasion. Identify the five categories in Maslow's hierarchy
more...
... its role in giving effective presentations. Through your questions, you will learn about the challenges of using persuasion and how to persuade an audience ethically. Unit 2: Preparing to Persuade (0.5 - 1 hour) Complete audience analysis. Apply two goals of persuasion. Identify the five categories in Maslow's hierarchy
more...
Effective Presentations The Presentation Process
...learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. Apply three guidelines for using visual aids during your presentation.
more...
...learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. Apply three guidelines for using visual aids during your presentation.
more...
Advanced Interpersonal Communication Building Relationships
...ps offers the student guidelines for asking and answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific primary communication
more...
...ps offers the student guidelines for asking and answering questions, using nonverbal communication and power, and giving feedback when building relationships. The program also describes the various communication styles and offers techniques to use when communicating with them. Learn To Interact with an individual who displays a specific primary communication
more...
Business Writing Writing Effective Proposals
... Identify guidelines for anticipating a client's questions about your proposal. Identify factors that influence how to write a proposal to suit clients' needs. Identify guidelines for writing a proposal for a client. Unit 2: Writing Letter Proposals (0.5 - 1 hour) Identify steps for creating an effective proposal
more...
... Identify guidelines for anticipating a client's questions about your proposal. Identify factors that influence how to write a proposal to suit clients' needs. Identify guidelines for writing a proposal for a client. Unit 2: Writing Letter Proposals (0.5 - 1 hour) Identify steps for creating an effective proposal
more...
Listening Skills The Fundamentals of Listening
...vide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on improving understanding of messages. Learn To Understand the listening process. Interpret messages. Provide feedback. Comprehend messages. Improve your understanding. Audience All managers, supervisors, salespeople, and administrative
more...
...vide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on improving understanding of messages. Learn To Understand the listening process. Interpret messages. Provide feedback. Comprehend messages. Improve your understanding. Audience All managers, supervisors, salespeople, and administrative
more...
Excellence in Service Solving Customer Problems
In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate
more...
In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate
more...
Excellence in Service Creating an Exceptional Service Environment
...Foundation for Customer Service (0.5 hours) Identify questions that can help determine customer service Strengths. Identify questions that can help determine customer service. Identify ways to build a customer service infrastructure. Identify indicators that you need to spend more time on the front line. Unit 3: Managers as Role Models (1 hour) Identify the components of the
more...
...Foundation for Customer Service (0.5 hours) Identify questions that can help determine customer service Strengths. Identify questions that can help determine customer service. Identify ways to build a customer service infrastructure. Identify indicators that you need to spend more time on the front line. Unit 3: Managers as Role Models (1 hour) Identify the components of the
more...
Call Center Inbound Customer Service
...ss. Ask your customers appropriate questions. Listen effectively to customers. Confirm a customer's request. Take action to fulfill a customer's request. Simulation Overview: In this simulation, you are a Customer Service Representative handling callers who
more...
...ss. Ask your customers appropriate questions. Listen effectively to customers. Confirm a customer's request. Take action to fulfill a customer's request. Simulation Overview: In this simulation, you are a Customer Service Representative handling callers who
more...
Customer Relationship Mgt Fundamentals of CRM
...cess. Identify CSF evaluation questions. Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options
more...
...cess. Identify CSF evaluation questions. Select warning signs to look for when choosing a CRM system. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options
more...
Sexual Harassment What Employees Should Know
...s Icon's sexual harassment policy and ask you a series of questions designed to test your knowledge of what constitutes sexual harassment and how it affects both its victims and the organization. Unit 2: Recognizing Harassing Behaviors (0.5 - 1 hour) Identify the basis for a claim of quid pro quo sexual harassment. Identify how sexual advances
more...
...s Icon's sexual harassment policy and ask you a series of questions designed to test your knowledge of what constitutes sexual harassment and how it affects both its victims and the organization. Unit 2: Recognizing Harassing Behaviors (0.5 - 1 hour) Identify the basis for a claim of quid pro quo sexual harassment. Identify how sexual advances
more...
Interviewing Skills Preparing for an Interview
...s you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations when using technology-based interviewing. Additionally, you will gain an understanding of critical sources of information about candidates and the benefits and drawbacks of
more...
...s you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations when using technology-based interviewing. Additionally, you will gain an understanding of critical sources of information about candidates and the benefits and drawbacks of
more...
Workplace Aggression Recognizing Aggressive Behavior
...tants, to discuss the sources of aggression. Through your questions and Carla's answers, you will learn about societal, corporate, and managerial sources that lead to workplace aggression. Unit 3: Understanding the MAD Stages (0.5 - 1 hour) Understand why it is important to recognize the MAD stages of aggression. Apply the MAD acronym to
more...
...tants, to discuss the sources of aggression. Through your questions and Carla's answers, you will learn about societal, corporate, and managerial sources that lead to workplace aggression. Unit 3: Understanding the MAD Stages (0.5 - 1 hour) Understand why it is important to recognize the MAD stages of aggression. Apply the MAD acronym to
more...
Workplace Aggression Defusing Aggressive Situations
...f effectively handling workplace aggression. Through your questions, you will identify when you should address aggressive behavior, the personnel who can best provide assistance with aggressive employees, and why communication is such an important factor when trying to prevent violence. Unit 2: Communicating to Prevent Violence (0.5 - 1 hour) Follow three guidelines
more...
...f effectively handling workplace aggression. Through your questions, you will identify when you should address aggressive behavior, the personnel who can best provide assistance with aggressive employees, and why communication is such an important factor when trying to prevent violence. Unit 2: Communicating to Prevent Violence (0.5 - 1 hour) Follow three guidelines
more...
Workplace Aggression Taking a Proactive Approach
...active approach toward workplace aggression. Through your questions, you will learn about the three steps to taking a proactive approach toward workplace aggression and why it is important that each approach is specific to its environment. Unit 2: Establishing a Workplace Aggression Policy (0.5 - 1 hour) List the three ways you can identify areas of your organization
more...
...active approach toward workplace aggression. Through your questions, you will learn about the three steps to taking a proactive approach toward workplace aggression and why it is important that each approach is specific to its environment. Unit 2: Establishing a Workplace Aggression Policy (0.5 - 1 hour) List the three ways you can identify areas of your organization
more...
Exit Interviewing Skills Conducting an Exit Interview
...esults of exit interviews. James will ask you a series of questions designed to test your knowledge of the various uses of descriptive statistics, as well as how they can effectively be used to benefit the company. Unit 3: Reporting Exit Interview Results (1 - 2 hours) Identify the steps for preparing a monthly report. Identify the types of
more...
...esults of exit interviews. James will ask you a series of questions designed to test your knowledge of the various uses of descriptive statistics, as well as how they can effectively be used to benefit the company. Unit 3: Reporting Exit Interview Results (1 - 2 hours) Identify the steps for preparing a monthly report. Identify the types of
more...
Human Resource Law Management s Role
... HR position with Icon. Mr. Kass will ask you a series of questions and assess your knowledge of Human Resources law. If you answer his questions correctly, you will be well on your way to a position at Icon. Unit 2: Rightful Discharge (0.5 - 1 hour) Identify employment-at-will. Identify whistleblower statutes. Identify
more...
... HR position with Icon. Mr. Kass will ask you a series of questions and assess your knowledge of Human Resources law. If you answer his questions correctly, you will be well on your way to a position at Icon. Unit 2: Rightful Discharge (0.5 - 1 hour) Identify employment-at-will. Identify whistleblower statutes. Identify
more...
Human Resource Law Americans With Disabilities Act
... the Americans With Disabilities Act. Through a series of questions, you will gain a greater understanding of the Act, the protection it provides to covered employees, and the reasons why an individual covered under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation.
more...
... the Americans With Disabilities Act. Through a series of questions, you will gain a greater understanding of the Act, the protection it provides to covered employees, and the reasons why an individual covered under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation.
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
