Online R Solution eLearning

Excel 2002 Advanced Excel 2002: Advanced Microsoft Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View  more...

Design of Experiments and Validation of Solutions in Six Sigma Design of Experiments and Validation of Solutions in Six Sigma ASQ Six Sigma Green Belt (SSGB) "We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do  more...

DESGN 2 0 Network Security Solutions DESGN 2.0: Network Security Solutions Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the fundamentals of network security and how the Cisco Self-Defending Network supports it, and design a high-level enterprise network security solution  more...

DESGN 2 0 Network Design Methodology DESGN 2.0: Network Design Methodology Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution  more...

Designing and Planning Experiments in Six Sigma Designing and Planning Experiments in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams concluding the Analyze phase with a well-understood problem strive in the Improve phase to generate a well-designed solution. Design of experiments (DOE) is a controlled approach to experimentation that enables teams to systematically change the level of one or more input factors and observe the  more...

Conducting Experiments and Analyzing Results in Six Sigma Conducting Experiments and Analyzing Results in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships. After  more...

Oracle 11i Project Management and Projects Integration Oracle 11i: Project Management and Projects Integration Oracle To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books  more...

Advanced Customization with MS Project 2007 Advanced Customization with MS Project 2007 Microsoft With Microsoft Office Project 2007, project managers can define how project data is recorded, reported, and displayed, using customizable, built-in templates. They can also customize the interface by adding or removing tools from the application s default toolbars. And before project data is distributed, a project manager can format  more...

Problem Solving Digging Deeper Problem Solving: Digging Deeper Norman Vincent Peale, who stressed the need for analyzing a problem at a granular level, once said, 'When a problem comes along, study it until you are completely knowledgeable. Then find that weak spot, break the problem apart, and the rest will be easy.' A fact-based, honest analysis happens at two key steps in the problem-solving process: first when you  more...

Code of Conduct Company Template Code of Conduct Company Template The purpose of this course is to familiarize your employees with your company's Code of Conduct and any other related policies that define your expectations for their conduct as an employee of your company. This course is designed to serve as a customizable template for that purpose. Topics can be removed or modified to suit your company's requirements.  more...

Introduction to Business Analysis Essential Competencies Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after  more...

Business Analysis Requirements Elicitation Business Analysis Requirements Elicitation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And  more...

Business Analysis Requirements Management Communication Business Analysis Requirements Management & Communication IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with  more...

Business Analysis Enterprise Analysis Business Analysis: Enterprise Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the  more...

Writing a Business Case Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...

Business Analysis Solution Assessment and Validation Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what  more...

Certified Business Analysis Professional reg BABOK reg 2 0 Aligned Certified Business Analysis Professional® (BABOK® 2.0 Aligned) IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) About IIBA International Institute of Business Analysis (IIBA ) is an independent non-profit professional association serving the growing field of Business Analysis. IIBA has become the  more...

Cisco CVOICE 8 0 Call Routing Dial Plans Cisco CVOICE 8.0: Call Routing & Dial Plans Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) To integrate VoIP networks into existing voice networks, you must have the skills and knowledge to implement call routing and design an appropriate numbering plan. A scalable numbering plan establishes the baseline for a  more...

Negotiation Essentials What is Negotiation Negotiation Essentials: What is Negotiation? Everyone has to negotiate at some point in his or her life. Strong negotiations skills can be survival skills, both in and out of the workplace. But being able to negotiate successfully requires that you understand some of the basic concepts of negotiation. Negotiation has been described in many ways getting what you want, reaching an agreement,  more...

Completing Inbound Sales Calls Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for  more...

Designing an Application Solution for SQL Server 2005 Designing an Application Solution for SQL Server 2005 Microsoft recognize how to design and build a database model and a physical database, and how to secure it  more...

Negotiating to Mutual Benefit Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...

Designing a Database Server High Availability Solution for SQL Server 2005 Designing a Database Server High Availability Solution for SQL Server 2005 Microsoft To select the appropriate database storage design for a high availability scenario and identify a suitable replication solution  more...

Designing a Database Failover Solution for SQL Server 2005 Designing a Database Failover Solution for SQL Server 2005 Microsoft To identify the appropriate cluster configuration solution, database mirroring solution, and log shipping solution for a database  more...

Designing a Database Server Data Recovery Solution for SQL Server 2005 Designing a Database Server Data Recovery Solution for SQL Server 2005 Microsoft To select the appropriate data backup and recovery solution for a SQL Server 2005 database  more...

Windows Server 2003 Implementing Routing and Remote Access Windows Server 2003: Implementing Routing and Remote Access Microsoft To determine an appropriate routing and remote access implementation strategy and a suitable security solution for it  more...

Managing IPSec in Windows Server 2003 Managing IPSec in Windows Server 2003 Microsoft To outline the decisions, considerations, and procedures for implementing an IPSec solution  more...

Introduction to Lean for Service and Manufacturing Organizations Introduction to Lean for Service and Manufacturing Organizations Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied  more...

Creating a Standard Image to Deploy Windows 7 Creating a Standard Image to Deploy Windows 7 Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Microsoft provides various solutions for deploying Windows 7 to client machines in an enterprise environment. Each solution provides advantages and disadvantages and depends on the company's requirements. One solution is Windows Automated Installation Kit for Windows  more...

SAP Product Lifecycle Management SAP Product Lifecycle Management SAP SAP Product Lifecycle Management (PLM) provides a comprehensive solution for managing all product-related information required in support of processes including planning, innovation, design, quality management, and engineering. As an integrated solution to SAP's enterprise resource planning (ERP) system, all information stored and maintained using the PLM  more...

SAP BusinessObjects Business Intelligence SAP BusinessObjects: Business Intelligence SAP Businesses generate a large amount of data in the everyday operation. This data is extremely valuable and may be used by employees at every level of an organization. Before it can be utilized optimally, it must be formatted in such a way that an enterprise can capitalize on the vast amounts of data in its possession. SAP Business Intelligence  more...

Overview of SAP Solutions Overview of SAP Solutions SAP SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often  more...

Cisco Switch 1 0 Highly Available Networks Cisco Switch 1.0: Highly Available Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 network with high availability provides an alternate means of allowing constant access to all infrastructure paths and key servers. High availability is not only about adding redundant devices. It also implies planning with an eye on  more...

Cisco Route 1 0 Implementing an OSPF-Based Solution Cisco Route 1.0: Implementing an OSPF-Based Solution Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Configuring Open Shortest Path First (OSPF) in today's networks is an important skill to have as a network administrator. You will need to understand the primary configuration commands for single-area and multiarea OSPF designs, and the  more...

Information Availability Information Availability EMC To recognize the importance of business continuity and information availability, and identify the considerations, technical features, and management process associated with implementing a backup and recovery solution.  more...

Fibre Channel Storage Networks Fibre Channel Storage Networks EMC To recognize the role of the key physical and logical components in the Fibre Channel SAN architecture, distinguish between Fibre Channel SAN topologies, identify what's involved in managing the SAN environment, and introduce the challenges associated with implementing a Fibre Channel SAN solution.  more...

Recognizing Diagnosing Problem Performance Recognizing & Diagnosing Problem Performance When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in scope,  more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and  more...

Additional Active Directory Server Roles in Windows Server 2008 Additional Active Directory Server Roles in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 includes several new Active Directory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the  more...

CompTIA Network 2009 Troubleshooting the Network CompTIA Network 2009: Troubleshooting the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools both software and hardware available to troubleshoot network issues will make the task of finding and solving problems that much  more...

Oracle SOA Suite 11g Introduction to SOA Oracle SOA Suite 11g: Introduction to SOA Oracle This course outlines the challenges faced by enterprises in integrating applications, and how Service-Oriented Architecture can provide a solution. The various drivers that enable you to build a reference architecture, which is the first step toward embarking into a Service-Oriented Architecture, will also be covered. This course also  more...

Initiating Projects with Project Server 2007 Initiating Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) In today's business environment, rarely does a company have a single project manager overseeing a single project. Businesses are fast-paced, with multiple project managers in charge of a variety of projects, often across many  more...

Cisco IUWNE 1 0 Access Point Management Cisco IUWNE 1.0: Access Point Management Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help  more...

SQL Server 2008 High Availability and Disaster Recovery SQL Server 2008: High Availability and Disaster Recovery Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) SQL Server 2008 provides several key features that improve the availability of servers and databases so that downtime for users is minimized. These solutions include database mirroring, log shipping, replication, and  more...

Implementing SQL Server 2008 Integration Services Implementing SQL Server 2008 Integration Services Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Microsoft SQL Server 2008 offers a combination of powerful Business Intelligence services to help clients develop and manage sophisticated business intelligence solutions. With the Database Engine at its core,  more...

Querying Cubes Working with Data Mining in SSAS Querying Cubes & Working with Data Mining in SSAS Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services takes relational data and provides a robust way to analyze it in a meaningful way through MDX queries and data mining. This course will introduce the fundamentals of querying  more...

Managing SQL Server 2008 Analysis Services Solutions Managing SQL Server 2008 Analysis Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services provides a powerful solution for analyzing extremely large amounts of data in a relational database. This course looks at Analysis Services from a management perspective. It  more...

Oracle Database 11g Oracle Label Security the Data Masking Pack Oracle Database 11g: Oracle Label Security & the Data Masking Pack Oracle Oracle Label Security is a powerful tool for classifying data and mediating access to data based on its classification. It provides an easy-to-implement row-level security solution and is built on the fine-grained access control technology of the virtual private database (VPD). This course describes Oracle Label  more...

Migrating Infrastructure to the Cloud Migrating Infrastructure to the Cloud This course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the  more...

Computing Fundamentals - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination. It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software. It also explains how software and hardware  more...

Key Applications - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...

Living Online - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their  more...

IC3 Training Solution Bundle Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) The 320 page Complete Guide to Medical Math for the Health Care Professional (Crane) is simply the best manual to master Medical Calculations! The Topic - After reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Microsoft Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring Certification Training Course The MCTS 70-643 Windows Server 2008 Applications Infrastructure Configuring training course teaches students to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008, to migrate and deploy Windows Server 2008, and to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. Upon completing the 70-643  more...

NET Solution Vision and Requirements To establish the steps and techniques needed to define a solution vision and gather and analyze requirements  more...

Creating the NET Logical Design To derive the logical design for the solution  more...

Creating the NET Physical Design To create the physical design for the solution  more...

A Primer for Ensuring Accountability "You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability  more...

Project Server 2003 The EPM Solution To recognize, manage, plan, and deploy the Project Server 2003 EPM Solution  more...

Analyzing Requirements and Resources for Microsoft Exchange 2000 Server To identify what company requirements and resources need to be analyzed before a messaging solution can be designed  more...

Designing Exchange 2000 Functionality To describe how to design a functioning messaging solution  more...

Implementing NET Remoting and WSE in C NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Implementing NET Remoting and WSE in VB NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

User State Migration The process of migrating users? documents and settings from one operating system to another is called user state migration. Migrating user settings within and enterprise environment has typically been a complex process due to the number of computers and users involved, however with careful planning and utilization of the new User State Migration Tool migration issues should be reduced. This course  more...

Cisco Access Gateways and Intercluster Trunks To configure Cisco access gateways and intercluster trunks in a Cisco IP Telephony solution  more...

IP Phones and CallManager Configuration To select the most appropriate IP Telephony endpoints for a Cisco IP Telephony solution and configure Cisco CallManager to support IP Phones using the CallManager Configuration tool  more...

Cisco IP Addressing Design Concepts To determine the factors influencing the design of IP addressing and identify the necessary guidelines for building an efficient IP addressing solution  more...

SAP Overview To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy  more...

E-Learning Essentials Part 2 Marketing Your Solution This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ... remain open to developments and continually maintain their solution. Learn To To identify benefits of managing e-learning. To identify roles within an e-learning team. To identify guidelines for choosing a Learning Management System (LMS). To identify technology considerations for  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Consulting Skills The Consulting Process Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing  more...

Visual InterDev 6 0 Planning a Web Application C ourse Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 Oracle 11i10 Project Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.  more...

Advanced Six Sigma The Improve Control Phases of DMAIC The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To:  more...

SAP R 3 Supply Chain Management Course Overview The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete examples using SAP within different industry  more...

Business Intelligence Course Overview This course builds on a series of closely related concepts. It provides you with an introduction to the basic and more advanced concepts of business intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is  more...

Excel 2000 Fundamentals Course Overview This course provides participants with the fundamental skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and save a new workbook; add and manipulate worksheets; enter and manipulate data in single and multiple cells; use formulas and functions; format workbooks, worksheets and cells; and  more...

SQL Server 7 0 - Implementing a Database - Part 1 Course Overview This is the first course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Identify the components of SQL Server 7.0. Identify the characteristics of Transact-SQL and its processing. Perform the skills to construct and manage databases. C ontent Emphasis  more...

SQL Server 7 0 - Implementing a Database - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database  more...

SQL Server 7 0 - Implementing a Database - Part 3 Course Overview This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...

SQL Server 7 0 - Implementing a Database - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and  more...

SQL Server 7 0 - Implementing a Database - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 Course Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models;  more...

Designing for Cisco Internetwork Solutions Part 4 This is the fourth course in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861.. It covers traditional voice architectures, voice architecture integration, voice technology requirements, and capacity planning using voice traffic engineering concepts. Learn To: Identify guidelines for network security risk assessment.  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners Course Overview This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Oracle 11i10 Order to Cash Lifecycle Key Components This course provides an overview of the Order to Cash lifecycle, the Oracle Order Management process, and Enterprise Structure. The course also describes items, item attributes, and the implementation considerations for the Oracle 11i Order to Cash solution. Learn To: Match the processes involved in the Order to Cash lifecycle with their descriptions. Match the multiple  more...

Designing Cisco Network Service Architectures Part 2 Designing Network Management services is covered in the first unit. The course then covers in detail designing for high availability and designing security services. The instruction is supported with case studies in each of the areas of instruction. Learn To: Identify features of network management. Identify features of the CiscoWorks network management solution. Identify  more...

Designing Cisco Network Service Architectures Part 3 The four main areas that are covered by this course are: designing QoS, designing IP multicast services, and designing Virtual Private Networks. Case Studies support the instruction in each of these areas. Learn To: Identify features of network security policies. Identify the steps involved in the network security process. Identify elements of a Cisco security solution.  more...

Designing Cisco Network Service Architectures Part 4 This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify ways in which QoS answers network requirements. Match QoS architectures with their functions. Identify the classification of a Cisco QoS solution.  more...

Designing Cisco Network Service Architectures Part 5 This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify features of Cisco wireless communication architecture. Identify components of a Cisco wireless solution. Identify radio frequency design  more...

Exchange 2000 Server--Part 2 Configuring ...and collaboration, configuring and managing a Public Folder solution, and configuring and monitoring client connectivity. The course will also focus on troubleshooting client connectivity problems. L earn To: Identify the features of the Information Store (IS). Identify the features of multiple databases and storage groups. Identify the features of data recovery and transaction  more...

Exchange 2000 Infrastructure Design--Part 2 Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging  more...

Exchange 2000 Infrastructure Design--Part 4 Course Overview The course provides guidelines in designing preventive and curative Exchange 2000 maintenance and performing troubleshooting tasks. L earn To: Identify the guidelines for deploying single routing groups. Identify the guidelines for deploying multiple routing groups. Create a new routing group. Identify the features of Message Application Programming Interface  more...

SCO SVR 5 --Part 1 Basic Administration Course Overview The first course in the SCO SVR 5 implementation track covers basic user and system administration in the Unixware environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the function of the Unix system administrator. Identify the hardware requirements for installing.  more...

Strategic Sales Building the Executive Relationship ...ify how to approach an analyzer. Unit 2: Their Need, Your Solution (0.5 hours) Identify the key to building credibility. Identify how you can build credibility. Identify the types of questions you should ask to diagnose a prospect a a s needs. Identify the process for creating a custom solution for a prospect. Unit 3: Nurturing the Relationship (1 hour) Identify how to  more...

XML Building XML-Based Web Applications Part 1 Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This  more...

XML Building XML-Based Web Applications Part 1 Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements  more...

Directory Technologies Part 3 Active Directory Integrating Technologies Course Overview The is the third course in a three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory.  more...

MS Win XP Install Admin Part 1 Install Config This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and  more...

MS Win XP Install Admin Part 1 Install Config ...on Windows XP Professional installation problems with their solutions. o Match common Windows XP Professional installation problems with their solutions. o Identify key features of the graphical user interface (GUI)-based portion of the Windows XP Professional installation procedure. o Identify key features of the graphical user interface (GUI)-based portion of the Windows XP Professional  more...

MS Win XP Install Admin Part 2 Networks Desktops This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers  more...

MS Win XP Install Admin Part 2 Networks Desktops This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

Defining Microsoft NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

Defining Microsoft NET Solution Architectures The Defining Microsoft .NET Solution Architectures Curriculum includes the following courses: Defining Microsoft .NET Solution Architectures: Part 1 Defining Microsoft .NET Solution Architectures: Part 2 Defining Microsoft .NET Solution Architectures: Part 3 Defining Microsoft .NET Solution Architectures: Part 4 To review individual course descriptions, please return to the previous page  more...

Defining Microsoft NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

Creativity Innovation Promoting Team Creativity ...As a Product Manager for Icon's Hands Free Digital Cellular Solution, you will need to promote a creative team environment for your marketing team. The current marketing strategy being used for the HFDCS isn't conveying the distinct message of usability and convenience that you would like to see. You need to help the Marketing Department outline a marketing strategy that will be more creative  more...

Defining Microsoft NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

Defining Microsoft NET Solution Architectures Part 3 ...sign. To identify guidelines for solution architecture integration in physical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including  more...

Defining Microsoft NET Solution Architectures Part 4 This is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the  more...

Defining Microsoft NET Solution Architectures Part 3 ...sign. To identify guidelines for solution architecture integration in physical design. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs The first course in the Understanding Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs -  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security The third course in the curriculum focuses on the third of the three wireless networks - WWANS. It firstly covers the types of WWAN solutions available and guidelines on making a selection. It then covers the history of this technology in detail, looking at First Generation through to Third Generation Wireless. It also looks at technologies that are evolving in this area and covers the principal  more...

Emotional Intelligence Applying Emotional Intell in the Workplace Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving  more...

Effective Presentations Planning a Presentation In Effective Presentation: Planning a Presentation, you will learn how to determine realistic presentation objectives, how to analyze your audience, and how to use supporting materials effectively. In addition, you will learn how to organize your presentation clearly and successfully incorporate visual aids into your presentation. Learn To Identify the six common  more...

Effective Presentations Essentials of Persuasion In Effective Presentations: Essentials of Persuasion, you will learn guidelines for ethical persuasion, the goals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To  more...

Effective Presentations The Presentation Process In Effective Presentations: The Presentation Process, you will learn what steps to take to reduce your fear of speaking, remain calm, and appear relaxed. In addition, you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally, you will learn how to assess the audience members and answer their questions. Learn To  more...

Defining Microsoft NET Solution Architectures parat 4 This is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the  more...

Wireless LAN Security Part 2 Deplyoment Auditing This course begins by covering security and network design in particular vulnerabilities and threats. It also covers risk assessment and mitigation. Finally it covers auditing and testing network security. Learn To To match the phases in the Wireless Local Area Network (WLAN) design with their features. To identify considerations for the  more...

Decision Making Problem Solving Problem Solving Fundamentals In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.  more...

Business Problem Solving Problem Solving Fundamentals In Business Problem Solving: Problem Solving Fundamentals, you will learn about the need for problem solving, the ineffective responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving  more...

Business Problem Solving The Problem Solving Process ...lement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria. Complete the three phases of the problem-solving process. Generate solution options. Select the best solution.  more...

Employee Performance Managing Difficult People Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's  more...

Essentials of Management Negotiating Skills In "Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other  more...

Total Quality Management Fundamentals In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Total Quality Management Implementation and Tools Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Managing Generations in the Workplace Generations Working Together In Managing Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction, how to effectively coach and manage intergenerational teams so as to maximize their performance, and how to motivate employees and promote winning behaviors. Learn To  more...

Project Management Project Integration Management In Project Management - Project Integration Management, you will learn the seven constituent processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated  more...

Team Conflict Resolving Team Conflict Team Conflict: Resolving Team Conflict offers the student information for identifying, clarifying, and addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...ers with the basic skills to build three-tier client/server solutions. L earn To: Identify features of SQL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A  more...

Evaluating E-Commerce Options This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. Learn To: The Market Environment. External Factors. Core Developer  more...

Site Server 3 0 Commerce Solutions - Part 1 Course Overview This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 This course provides students with a practical view of the tasks involved in performing the actual migration of domains to a Microsoft Windows 2000 environment. As with an actual migration, the steps to accomplish the process are rather mechanical and straightforward. The bulk of the work in the migration is in the planning, which has already been covered in other courses, and confirming that the  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...

SharePoint Portal Server 2001 Part 1 Installing ... Server architecture. o Identify SharePoint Portal Server solutions for managing documents. o Identify the search capabilities of SharePoint Portal Server for accessing documents. o Identify deployment issues in SharePoint Portal Server. o Identify the optimal specifications for deploying SharePoint Portal Server. o Identify client hardware and software requirements for SharePoint  more...

SharePoint Portal Server 2001 Part 2 Configuring This is the second course in a three part series that introduces the learner to Microsoft SharePoint Portal Server 2001 as a new collaboration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify guidelines for determining user needs in SharePoint Portal Server. o  more...

SharePoint Portal Server 2001 Part 3 Administering This is the final course in a three part series that introduces the learners to Microsoft SharePoint Portal Server 2001 as a new collaboration product that delivers the ability to easily create corporate Web portals with document management, enterprise content indexing, and team collaboration features. Learn To: o Identify the search options available in SharePoint Portal Server. o Identify  more...

Defining Microsoft NET Solution Architectures The Defining Microsoft .NET Solution Architectures Curriculum includes the following courses: Defining Microsoft .NET Solution Architectures: Part 1 Defining Microsoft .NET Solution Architectures: Part 2 Defining Microsoft .NET Solution Architectures: Part 3 Defining Microsoft .NET Solution Architectures: Part 4 To review individual course descriptions, please return to the previous page  more...

Defining Microsoft NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

E-Business Technology Fund Part 1 Architecture Building Blocks Beginning with a general overview and an introduction to e-business, this course goes on to teach the fundamentals of Web-based application architectures, as well as some key concepts in client and server-side technologies. Making the transformation from a traditional business to an e-business becomes the focus as this course progresses. Learners will encounter lessons on building blocks required  more...

Executive Level Leadership Leadership Communication Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations. Learn To  more...

MS Project Server 2003 Introduction Part 1 This course is the first part of a two-part series. This course will focus on introduction to Project Server 2003. It will also explain the software components of Project Server 2003, its architecture, and the configuration planning process. Learn To: Identify features of Microsoft Office Project Server 2003. Match the software components of Microsoft Office Project Server 2003  more...

MS Project Server 2003 Introduction Part 2 This course introduces you to the capabilities of Microsoft Office Project Server 2003. It includes how to plan, install, and configure the platform, as well as plan for client access across the organization. Learn To: Configure SQL Server authentication for Microsoft Office Project Server 2003. Identify features of SQL Server 2000 Analysis Services. Sequence the steps to  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... To match system bottleneck problems with their solutions. To match documentation components with their function. To identify guidelines for preparing a development and test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... To match system bottleneck problems with their solutions. To match documentation components with their function. To identify guidelines for preparing a development and test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals  more...

Designing a MS Exchange Server 2003 Organization Connectivity In this course, the learner will be introduced to concepts of designing for high availability and reliability for a Microsoft Exchange Server 2003 organization and design aspects for inter-organizational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003. Learn To:  more...

Oracle Application Server 10g Administration II Part 1 This course describes the advanced administration concepts. In addition, you are introduced to common deployment topologies of Oracle Application Server 10g to enable choosing the appropriate topology according to your business needs. To provide a stable and highly available environment that performs well, you learn the concepts for high availability (HA) and scalability. You also learn to  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in  more...

E-Learning Essentials Pt 2 - Marketing to Your Key Players This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Analyzing Requirements Using Models There are various types of solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the  more...

Refining and Documenting Requirements Once business analysts model the behavior, processes, and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements,  more...

Communicating and Implementing Requirements A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore  more...

Special Design Tools Creative solutions to problems are easily recognizable, after they have been created. But how does one arrive at the solution in the first place? This course examines how TRIZ and axiomatic design have been developed to aid design decision making and related problem solving. It looks at the work of Genrich Altshuller, an engineer born in the former Soviet Union in 1926, who worked in the Soviet  more...