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Rapport Training Seminars and Classes

From Wintrac Inc.

Interactive Interviewing ...tion, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative reactions and deal constructively with other peoplea ™s anger. In turn, you will have increased confidence in your assessments and interviews, and faster and more thorough results for more...

How to Conduct Internal Investigations Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This more...

Communication Skills for Technical Professionals In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the more...

What Customers Really Want - and How to Help Your People Deliver It ...service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa ™s and dona ™ts of technology, and how to use these advances to further their customer alliances. Further groups will practice learned more...

From Learning Technologies, Inc.

Interviewing Skills

...de how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where more...

From Alan Mars

Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th

SPEAKING WITH CONFIDENCE & FREEING YOUR VOICE Hove. Sunday 24th September 2006. Developing personal presence Voice-work and centering techniques Structuring your thoughts Reading your audience Alexander Technique "Novice" presenters especially welcome! VENUES - 26 Ventnor Villas, Hove , BN3 3DE TIMES - Workshops run from 11am until 4. 30pm COST & BOOKING - 49 per workshop more...

Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009

Have you ever wished that you could present with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and more...

From Meirc Training and Consulting

Certified Team Leader - Interpersonal Skills

...rogram, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement sustainable more...

Advanced Communication Skills - Dubai

By the end of the program, participants will be able to: Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different more...

Advanced Presentation Skills - Communication Skills

Identify common communication problems that may be holding them back. Identify personal listening styles and cite different approaches to improve listening skills. Develop skills in asking questions to get the information they need. Learn how to say No and disagree with others assertively. Enhance their ability to influence different personalities through rapport. more...

Advanced Communication Skills - Communication Skills By the end of the program, participants will be able to: Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence more...

Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team. more...

Telesales Techniques to Boost Your Phone Sales - Sales and Marketing By the end of the program, participants will be able to: Apply professionalism in using the business phone. Acquire an excellent knowledge of their products and services. Demonstrate an awareness of their customer's needs and wants. Develop superb skills in managing communication. Build rapport quickly and effectively. Maximizing persistence so that goals can be achieved. more...

Certified Team Leader

Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team. more...

Advanced Communication Skills

Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities. more...

Telesales Techniques to Boost Your Phone Sales

Apply professionalism in using the business phone. Reflect excellent knowledge of their products and services. Demonstrate an awareness of their customers needs and wants. Develop superb skills in managing communication. Build rapport quickly and effectively. Maximize persistence so that goals can be achieved. more...

From Contacts Plus

Presentation

A Presentation is a fast and potentially effective method of getting things done through other people. In managing any project, as public speaker, it is vitally important to be able to communicate your thoughts and ideas effectively, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world. more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly more...

Presentation Survival School Public Speaking ...rticipant will be familiar with; Identify ways to gain rapport with your audience. Learn techniques to reduce nervousness and fear. Recognize how visual aids can create impact and attention. Develop techniques to create a professional presence. Learn some different ways to prepare and organize information. Prepare, practice, and present a short presentation. Program Contents: more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and more...

Developing High Performance Teams ... characteristics of an effective team. Promote trust and rapport by exploring your team player style and how it impacts on group dynamics. Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team. Develop strategies for dealing with team conflict and common situations. Understand how action planning and analysis tools can help more...

From Lightwork Seminars, Intl

Introduction to Neuro-Linguistic Programming (NLP)

Are you interested in discovering how learning NLP with Lightwork Seminars can help you achieve your goals? Then, check this out! Consider, for a moment, how much smoother your life could be...Take a few seconds and ponder making more money, getting your ideas heard (and accepted), enjoying healthier relationships, being happier and more fulfilled, improving your health... Are you committed more...

From H2 Training & Consultancy Ltd

Remote People Management

Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing more...

Presentation and Public Speaking

The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery. This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive more...

From RapidBI Ltd

Intelligent Dressing

Intelligent Dressing workshops are designed around the highly successful work of Peter Landau - the creator of Intelligent Dressing. In these workshops Peter (or a lead trainer) will demonstrate the power of Intelligent Dressing to gain a competitive advantage over others. Help you convert more sales meetings, build rapport faster than ever before. more...

From SETTEC

Call Center Excellence

Keeping current and competitive has never been more challenging for customer contact centers as it is now; with the economy state, emerging competitors, global markets and continually evolving technologies. Still, well trained call center employees are at the heart of creating the competitive edge for any successful call center. As the voice of the company, call center representatives must be more...

From Resourceful Change

Licensed NLP Practitioner training 7- Day Intensive

...the course you will be able to: * Build deep levels of rapport with others quickly and easily * Develop instant self-confidence in any situation * Communicate far more effectively and precisely * Influence others ethically towards a win-win outcome * Apply effective problem solving skills and generate solutions * Think more creatively and precisely in all aspects of life * Improve more...

Licensed NLP Master Practitioner training 9- Day Intensive

LICENSED NLP MASTER PRACTITIONERa (9- Day Intensive) Learn NLP mastery in small groups with experienced trainers and become certified as a Licensed NLP Master Practitionera through the Society of Neuro-Linguistic Programming (SNLP). Course Focus: * Advanced language mastery, enabling more powerful and flexible communication and influence. * Deeper understanding of thinking more...

From Tekton Academy

Meta-Coach Training ISNS - USA ...r leading yourself and others to achieve personal goals. Rapport skills for creating business and coaching success. A precision questioning model for getting to the heart of profound change. Accelerate performance with transformational feedback skills. Overcome barriers and blockages in your own life and your clientsa ™. An inspiring start to a career as an internationally certified more...

From Opposite Leg Creative Company Ltd

Communication Skills Training ...e their listening skills * Learn how to build rapport through body language * Learn how to develop conversation and create conversation in the moment * Learn how to effectively use their voice and body * Connect with their ability to empathise * Understand how to have presence * Learn techniques for remaining calm and in more...

Presentation Skills

...se their voice and body language Understand how to build rapport and get the audience a on sidea ™ Learn how to use their imagination and creativity to bring themselves to life as performers Start to get used to thinking in the moment Understand how to connect with an audience and their presentation material Outcomes: Participants will: Have a clear understanding of more...

From Spectrum Training Services

Assertive Behaviour

There you go again you have said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours more...

Consultancy Skills for Training and Development Professionals

...ble to: Choose and apply a consultancy style that builds rapport Gain entry with clients and begin the consultancy process Explain how organisational culture influences training consultancy and recommend appropriate solutions to meet the needs of culture Convert opportunities and monitor your sales pipeline Identify relevant data. Analyse and interpret data effectively Focus on more...

From The Training Clinic

HOW TO PRESENT TRAINING WITH IMPACT (2 or 3 days)

If all or part of your job requires you to present training programs, this two-day workshop will improve your delivery of the content and build your rapport and confidence with your learners. Whether you are a personnel officer, training department manager, trainer, coordinator or specialist, you too can feel comfortable and "in charge" while successfully communicating your training message. more...

From Spectrum Training Services

Not Today Thank You! Essential Sales Skills

...and People like people who are like themselves; building rapport with people you don t have natural rapport with, consultative and collaborative behaviours to build effortless rapport Objections are Opportunities Master the art of over coming the most common objections; No trust, no need no urgency and your price is too high Closing and Commitment Banish predictable closes Practice the more...

From Cosensa Learning & Development Ltd

Positive influencing skills Course Objectives: It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are now, more...

Negotiation Skills for senior leaders and managers ...nal analysis Using different styles of language to build rapport Exercises and role play of current situations Use creative thinking to plan Understanding why conflict is inevitable but can be positive Day Two Patterns of behaviour Highlight the importance of body language Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations more...

Coaching for Leaders Managers ... communicate Using different styles of language to build rapport Exercises and role play of current situations Turn positive action into positive habits & turn setbacks to your advantage Take personal responsibility for what you know as well as what you need to find out and feedback Day Two Introduction to NLP (neuro-linguistic programming) Communicating more effectively on an more...

Facilitating with confidence Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative more...

Presentation Skills Course Objectives: This Presentation Skills training course is designed to help delegates prepare effective, interesting and memorable presentations using a range of different techniques. By the end of this course delegates will understand how to assess and choose the right presentation techniques and tools for the occasion; channel nervous energy positively; develop excellent oratory techniques more...

The art of effective communication Course Objectives: Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations more...

Interviewing successfully for recruitment ...terview room Communication with the candidate - building rapport and the importance of putting the candidate at ease The five part structure - greeting, route mapping, investigating, providing information and summarising Selling the position and your organisation - impressing candidates that meet your requirements The interview summary and checklist The legal framework - highlight key laws more...

From Corporate Training Services

Customer Relations

This workshop deals with how you can improve your understanding and skills when dealing with all kinds of customers whether over the telephone or face-to-face while striving to build positive relationships with all types of behaviours -- pleasant, angry, passive, or reluctant. The workshop covers the following: -The Psychology of Customer Relations -Understanding Your Communication more...

From Mastery InSight Institute

NLP Practitioner Training Learn the secrets of the masters of communication, teaching, and motivation. Discover how to run you brain in order to achieve success in ways and places that you might never have thought possible before. Learn the latest blend of art, language, communication skills and neuroscience -- available anywhere. When you learn Neuro-Linguistic Programming, you'll be learning how to make major changes in more...

Irresistible Voice

...rease response potential, speak smoothly & create natural rapport. For public speakers, coaches, counselors, sales executives... Learn to capture & lead the attention of your audience, and then drive them to a more responsive state. Whether you have previous speaking and voice training or not, this program will instill better voice habits, and discover your own verbal and vocal habits more...

Outrageously Funny

A sense of humor is one of the most desired qualities in corporate boardrooms, new hires, early dating situations, and in maintaining friendships over the years. Studies have proved this over & over & over again. A simple search on Google for "scientific study sense of humor" will lead to long lists of data supporting this. Wouldn't You Like to Be More Effective when you... -Try to more...

From Illumine Training

Professional Presentations

... powerful presenter, able to develop and sustain audience rapport and use the skills required to communicate in a memorable influential manner. Your audience will be judging you on how competently you deliver your message, not just on the message itself. The course will build your confidence, show you how to structure your presentations, provide feedback on your current skills and practise your more...

Effective Communication with NLP

Effective Communication With NLP Excellent communication need not be the privilege of the few Communication is one of the most important and impressive skills in business life. Good communication skills can be the difference between achieving your potential and not. This programme incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) and explores ways of communicating more...

From EFT Essex

EFT Level 1 - Introduction to the Essentials

...ude: The History of EFT How EFT works Rapport and calibration Classic EFT Psychological Reversal Targeting issues Testing your work The Movie Technique Personal Peace Procedure Physical problems Toxins Your investment for this 1-day course: 100 This includes: 1. A comprehensive manual giving information on all the topics covered more...

From Illumine Training

Building Better Relationships for Sales Negotiation

Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport more...

From mindXCEL Consultancy

mindXCEL PresentationsPublic Speaking

Content: This is an intensive and highly interactive 2-day training workshop to help ensure delegates get the most from all presentation opportunities. It is a training ideal for people who need to present or speak in public and who now want to achieve more through their presentations. Throughout the workshop delegates will gain a wide range of practical experience through numerous more...

From Watt Works Consulting Ltd

Dealing with Difficult People

Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment. more...

Turbo-Charged Selling with NLP

This course will provide you with a variety of NLP techniques for use throughout the sales cycle to give you the maximum chance of turning a sales prospect into a confirmed and committed sale. This course will make a significant difference to your sales performance, and covers initial contact all the way through to closing the sale successfully. more...

NLP Skills for Classroom Management

This course provides a thorough grounding in the use of NLP within a teaching and classroom management context and will provide skills in establishing rapport, the effective use of language for influencing pupils, dealing with difficult behaviour, defining and agreeing outcomes, use of metaphor and using a variety of techniques to ensure engagement and commitment. more...

Get The Edge At Interviews

This course will provide you a wide range of skills and techniques to ensure you build rapport effectively, manage your state to give you the best chance of success, improve your listening skills (to get the information you need) and much more. Wea ™ll teach you the strategies that the most successful interviewees use, and give you a rarely-glimpsed view of what interviewers are really more...

From Iridium HRD Consulting Limited

Communicating and Influencing with Integrity

This two day presentation skills training course/ workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. It is delivered by Gill Graves author of Presenting Yourself With Impact. Effective presentation skills are key to success in today's business environment; whether it is more...

Presenting Yourself With Impact

This two day workshop enables participants to understand what makes great presenters great; the language to use, how to build rapport with a large audience and the core beliefs of excellent presenters. All participants get to try out the techniques throughout the 2 days and to get personalised feedback. All participants get a ten minute presentation videoed and have a dvd of their presentation to more...

From Last Minute Training

Inside Selling Skills Module 27 In this session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional and profitable manner. You will learn how to properly greet incoming callers and walk-in customers in order to make a connection, build rapport, earn their confidence and trust. Suited for those who want to learn how more...

Branding 101 - What you NEED to Know

Location: Toronto Date: 2007-09-20 List Price: $149.95 Offered Price: $104.00 Seats Available: 2 Branding is a business strategy that the majority of small and medium sized business fail at. This is because of a variety of reasons, namely: * They don t understand it, or think it s a logo * They don t know how to execute a branding strategy * They don t know how to measure it more...

Powerful Communication Strategies ...rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and across the organization? If you've more...

Public Speaking Presentation Survival School A great presenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to more...

Cold Calling for Women Opening Doors and Closing Sales Learn how to: o Eliminate a Telephone Terrora ? and a Call Reluctancea ? o Change your calls from cold calls to introductory calls and why your prospects will welcome the difference o Use your ability to build relationships to build rapport and respect with your prospects o Listen actively and use intuition to connect with your prospect o more...

Rapport and Relationship Building ... Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for avoiding disappointment and letting customers down. Participants will learn the importance of consistency in maintaining more...

From NLP Possibilities With DHE

NLP Weekend Practitioner Program ...sic presuppositions of NLP Learning faster and easier Rapport establishment and maintenance Overcoming hesitation Verbal and nonverbal pacing and leading Calibrating through sensory experience Representational systems (sensory predicates and accessing cues) Milton Model, Meta Model Elicitation of well-formed goals, direction and present state Overlapping and translating more...

NLP Practitioner Fast Track Certification Program Summer Intensive ...sic presuppositions of NLP Learning faster and easier Rapport establishment and maintenance Overcoming hesitation Verbal and nonverbal pacing and leading Calibrating through sensory experience Representational systems (sensory predicates and accessing cues) Milton Model, Meta Model Elicitation of well-formed goals, direction and present state Overlapping and translating more...

NLP Practitioner Fast Track Certification Program

...sic presuppositions of NLP Learning faster and easier Rapport establishment and maintenance Overcoming hesitation Verbal and nonverbal pacing and leading Calibrating through sensory experience Representational systems (sensory predicates and accessing cues) Milton Model, Meta Model Elicitation of well-formed goals, direction and present state Overlapping and translating more...

From Celestial Corner

CELESTIAL CORNER Kolkata Combined Course in TarotNumerology Graphology ...Kolkata Branch only: - Learn the magic of getting instant rapport with your clients using the magical but scientific technique of Graphology; the Science of Handwriting Analysis. For More details about the course , please contact Ms Nivedita at 9674338859 / 9836354458. This course has been specially prepared for people from all walks of life who wish to have the occult as their part-time or more...

From Benjamin Bonetti Ltd

NLP Presentation Skills ...o make a memorable first impression Learn how to build a rapport and get the audience on their side Develop key presentation skills Obtain the optimum results from visual aids Ensure the presentation remains interesting and informative Learn how to use effective body language and manage their space Learn advanced communication techniques that enable them to adapt to different listening more...

From Thoughtitude

NLP Licensed Master Practitioner Course - 9th July 2011, (9 Days)

You will have already successfully completed practitioner training in NLP and you want now to take your skills on to the next level. In the Practitioner training we expect that you will have been taught the attitudes, principles and techniques of Neuro-linguistic programming to increase your personal effectiveness and to begin to develop those skills in others. So when you master being a more...

NLP An Introduction Day - March 19th 2011 Gatwick Airport, West Sussex

Introduction to NLP NLP is one of those acronyms you may have noticed in many places recently, with dynamic people such as Paul McKenna achieving Worldwide fame using it to help many people, from overcoming weight control problems to helping people overcome lifelong, debilitating conditions and phobias, by learning how to use their own brains to get what they want. There are many articles more...

From Treeline Training, Inc.

The Art of Influencing Others ... interactive workshop. Develop creative ways to establish rapport and build relationships through a deeper awareness of the power of nonverbal communication. Learn how to avoid common communication barriers. Recognize communication styles preferences, and tailor your communication to be more effective with each style. Learn methods for de-escalating difficult situations and resolving more...

Adapting Your Style for Increased Effectiveness As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and more...

What Customers Really Want ...service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa ™s and dona ™ts of technology, and how to use these advances to further their customer alliances. Further groups will practice learned more...

Communication Skills for Technical Professionals Technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare more...

Interactive Interviewing Skills When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative more...

From Thoughtitude

NLP Licensed Practitioner Course September 5th 2009 - 7 Days Holiday Inn Gatwick Airport

...ld those skills in others. What Will You Learn Rapport To develop a foundation of trust and co-operation with others, effortlessly. Calibration To notice and read a persona ™s unconscious non-verbal responses in an ongoing interaction by observing behavioural cues with a specific internal response. Representation Systems How people describe their more...

NLP Introduction Day 25th September 2009 Langstone Technology Park Havant Hampshire Introduction to NLP NLP is one of those acronyms you may have noticed in many places recently, with dynamic people such as Paul McKenna achieving Worldwide fame using it to help many people, from overcoming weight control problems to helping people overcome lifelong, debilitating conditions and phobias, by learning how to use their own brains to get what they want. There are many articles more...

From Ripley Training Limited

Building Rapport and Trust

Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. more...

From The Office Training Company

Communicating With Confidence

Do you - Ask powerful questions that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding more...

From Matrix Mindset Pty Ltd

NLP Practitioner Certification Training

...fficient pacing. h. Law of requisite variety. 2. Rapport, establishment and maintenance of. 3. Pacing and Leading (verbal and non verbal). 4. Calibration (sensory based experience). 5. Representational systems (predicates, and accessing cues). 6. Meta-Model. 7. Milton-Model. 8. Elicitation of well-formed, ecological outcomes and structures of present state. 9. more...

From Pearlcatchers Ltd

Crucial Conversation - personal effectivenss and communication skills

Learn how to maintain effective working relationships by tackling those difficult conversations promptly and confidently Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict more...

From Opt2xl Ltd

One Day Certificate in NLP Birmingham

...What is NLP? NLP Communication model How to establish rapport Personal empowerment How your values and beliefs affect outcomes How to set effective well formed goals The Basis of Coaching, Time Line Therapya and Hypnosis At the end of the course, to acknowledge the commitment that you have made in advancing your development, you are awarded with our Certificate in NLP. When you more...

From PTR Training

Communication Skills Manager As a leader, your communication skills are your most important asset. This skill-packed program will help you better communicate with your employees, respond to conflict, handle difficult situations, and build professional relationships. Learn interpersonal skills to help you conquer office politics, develop rapport, and defuse bad situations. Increase cooperation, enthusiasm, personal more...

Interpersonal Business Communication

This course builds a foundation of relationship skills to help you communicate, respond to conflict, handle difficult situations, and relate to customers and coworkers. You will earn interpersonal skills to help develop professional rapport and defuse bad situations. You will increase cooperation, enthusiasm, personal productivity, and most importantly, job satisfaction. more...

From Dolphins Group-Dolphins Training & Consultants ltd

Effective Sales Delivery and Management Skills Training

...lent at prospecting.. a The best ways of establishing rapport.. a How to identify needs accurately.. a How to present persuasively & answer objections with confidence.. a Establish ways of closing the sale, and getting re-sales and referrals from happy customers.. he most pressing problem or need facing businesses today is the ability to attract more customers and make more more...

From BodhiH Training Solutions

Customer Service Skills Training ... Understanding different types of customers a Building Rapport a Interpersonal Relationship a Handling angry customers a Customer delight a Cost of poor-customer service All our corporate training programs are customized to the clientsa ™ requirements. For Corporate Training Solutions, Contact Us NOW: Bodhih Training Solutions Pvt Ltd Bangalore: +91 80 4204 9751/ more...

From Opt2xl Ltd

One day Certificate in NLP Coventry

From Centre for Creative Thinking

EQ Skills for Success at Work, November 19, 2010, Singapore

... who are able to build and sustain commitment, trust and rapport with their employees invariably experience positive results ion getting things done. Their ability to relate to the needs of others and use that understanding to bring out the best from them is a critical EQ competency every manager should possess. Managers need to understand their personal feelings and emotions first, before more...

From BodhiH Training Solutions

Key Account Management ...se revenue a Relationship Management - Maintain client rapport over a long period of time a From Relationship to Partnership a Teamwork to Support Key Accounts a Re-identifying client needs and re-selling your competitive advantage All our corporate training programs are customized to the clientsa ™ requirements. For more information contact: BodhiH Training Solutions more...

Interviewing Skills ...rview a Coverage a Interview Structure a Building Rapport a Evaluating the Candidate a Questioning Techniques a Interpreting Body-language a Post Interview Follow-Ups All our corporate training programs are customized to the clientsa requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off more...

From Caroline Communications Ltd

February 2012 intake - Public Speaking and Presentation Skills Classes

According to renowned communication expert George Torok, "Public speaking is not a talent a it is a skill." You too could be well on your way to becoming a dynamic and effective presenter! Join us and learn how. What others say about these classes: "It was one of the wisest decisions I made in enrolling for this top most important course a I am already using what we learnt with very more...

From India Facilitation Network

Coaching for Performance: A new task for Managers

...ding of Coaching Skills in Management Learn how to build Rapport. Apply useful Coaching models. Practice these Skills in a safe environement Taking Away an Action Plan Benefits to Participants & Organizations: Coaching is widely recognized as an essential skill for todays management style where maximizing every individuals performance is key to organizational success in a competitive, more...

From Courage Speaks, LLC

Powerful Communication Skills When you speak, do people listen? Develop the ability and confidence to speak up and be heard. Your ability to communicate is key to your career and personal relationships. Learn what it takes to communicate assertively and get results! Manage emotions and confront conflicts with confidence. Be able to deliver feedback and respond to criticism with grace and strength. Project a professional more...

From ITWerkz Global

Team Appreciation Programme

...a high degree of interdependence quickly builds trust and rapport across the group. Programme Objectives The program is based on optimizing mind power using radiant thinking through fun filled indoor and outdoor activities. Individual team members will learn to work together as a team, utilizing available resources and focusing on achieving their shared goals. 1. To help learner to more...

High Performance Teambuilding Program using MBTI ...a high degree of interdependence quickly builds trust and rapport across the group. The program is based on optimizing mind power using radiant thinking through fun filled indoor and outdoor activities. Individual team members will learn to work together as a team, utilizing available resources and focusing on achieving their shared goals. a To develop collaborative teamwork and more...

From The Sales Alliance Inc.

Field and Direct Sales Training Workshop ...ially boost prospecting success rates * Quickly develop rapport and trust * Gain assistance reaching decision makers * Improve abiity to gain decision-maker time and interest * Boost appointment close rates * Become adept at selling value in order to minimize price objections * Minimize the number of follow up calls required to close sales * Better understand prospect and customer more...

From Aspect Training

Mentoring Skills for Managers ...nce of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking). In the last few years coaching has been recognised as essential management practice and an effective tool in the business and professional environment. Managers adopt coaching to help them get the more...

From Express Yourself Communications, Inc

Advanced Presentations Would you like to stand out from your competitors? Engage your audience members? Get buy-in? This workshop is designed for those who have have some speaking experience and want to take their skills to the next level. Come prepared to deliver a 10-12 minute prepared speech, run a Q and A and receive feedback. Also included: how to tell a story and make a point, the art of persuasion and the most more...

From Get Set 4 Success

NLP Practitioner

...ow to create change in yourself and others How to create rapport Representational Systems: discover how we use our five senses and how to read another's eye movements to discover what they are thinking Submodalities and taking charge of your brain Understanding strategies, the unconscious processes that impact on our behaviour Discover anchoring, the power of associative conditioning at more...

From Brenell Training Consultants

Sales Training

We provide sales training to teach sales management and sales skills to businesses and organisations across the UK. Every time you talk to a customer you are effectively selling something - whether you work in face-to-face sales, telesales or customer services - you need to learn how to sell yourself and your business. Our training is designed to deliver the selling skills you need to more...

From Best@Selling

Master Selling Series ...their sales cycle when they master the clues for creating rapport. 2. Consultative Selling: Strategic Questioning What happens when you talk about your product too soon in the sales call? You decrease the probability that your customer will buy. Successful salespeople have the ability to know what to ask their customers in a way that produces valuable selling information. They more...

From PERCON The Strategic Interveners

Analytical skills

... communication barriers and the building of interpersonal rapport Initiating the process of interaction and experience sharing. Beginning the process of building a learning team. Cognitive Abilities Understand what cognitive abilities are Identify the different kinds Understand its relevance to analytical skills Critical Thinking Define and give examples of critical thinking Recall the more...

From The Leaders Institute

Public Speaking Secrets

...on to Gain 100% Consensus * A Secret to Building Rapport and Clarity: Analogies * Adding Evidence and Support to Give Your Presentation Legs Day 2 Agenda: Muffins and Coffee * Adding Energy and Enthusiasm * Presenting with Visuals Aids and Slideshows (without being a bore). * Confident Question and Answer Periods Lunch Included more...

From Advanced Concepts

Presenting with Confidence ...fy the elements that influence first impressions X build rapport and establish credibility X use paraphrasing effectively Designed For: Any staff conducting presentation Content: Presentation Fundamentals Presentation Overviews Characteristics of Effective Presenters Presentation Analysis Retention of Information Major Mistakes Speakers Make Natural Style Presentation Essentials Dealing more...

From Training for Excellence

Train the Trainer Program

...ly with success. You ll learn how to: --Build "instant" rapport with participants and get buy-in from the beginning. --Deliver content logically and simply in a brain-friendly fashion. --Orchestrate the optimum environment for your training. --Engage the audience in multi-faceted, ingenious ways to facilitate learning. --Use and combine compelling audio & visual aids to utilize more more...

From Ciprian Stan

The NLP Practitioner Certification Training

...on. NLP Practitioner Training Curriculum: 1. Rapport (establish and maintain) 2. Pacing and Leading (verbal and non verbal) 3. Calibration (sensory based experience) 4. Representational systems (predicates, and accessing cues) 5. Anchoring Techniques (contextualized to the field of application) VAK 6. Meta-Model 7. Milton-Model 8. more...

The NLP Master Practitioner Certification Training

From START to FINISH - A Thrilling Experience! This seminar is about becoming the Master. Take the skills you now have as a Practitioner to a Master Practitioner Level. You will learn from a different prospective how to: - Deepen their practitioner skills to a unconscious level - Explore new contexts where you can apply change fast and simple - Your challanges will resurface and methods more...

From Nlp2hpynosis

Hypnosis Hypnotherapy NLPHolistic Healing Training We conduct trainings on hypnosis, hypnotherapy, NLP, Holistic Healing, and other alterantive healing modalities. Hypnotherapy / Hypnosis is state of altered awareness, where we gain access into the subconsscious mind. The subconsciious mind is the storage area of all our past experiences (even past lives experiences), memories, emotional impacts, behaviours, beliefs, fears, phobias and much more...

From AB Consulting CI

COBIT V41 Foundation Introduction La gouvernance des syst mes da ™information Grands principes de la gouvernance IT Gouvernance IT et Gouvernance Corporate Gouvernance IT et normalisation Processus de fourniture des services CobiT ® comme cadre de r f rence pour les activit s IT de la ™entreprise Comment CobiT ® contribue la ™organisation da ™un cadre de r f more...

From Holistic Directions Inc

Focusing Charisma for a Dynamic Stage Presence

Focusing Charisma for a Dynamic Stage Presence! Our Special Offer for both Business Professionals and Actors! Do you want command of the energy you put out into the world? Do you want to be remembered for who you are as well as what you do? Do you want deeper and more meaningful relationships in all aspects of your life? Do you want to take your work to a level you never thought possible? more...

From PrioritySky Sdn Bhd

NLP Basic Practitioner Certifications

Choices, choices, choices. Everyday in life we take charge of the choices we make. Whether its good or bad, it is completely up to us. Welcome to the world of NLP. The question of the blue pill or the red pill. Let us forget about the blue pill. If you are reading this part of the page, you obviously want a significant amount of change in your life. Experiencing NLP is like taking "The Red more...

From New Skilz Corporate Training (Shanghai)

Train the trainer Skills Training ...urse participants - Course design principles - Building rapport with participants - Energizing and involving learners - Stimulating participation - Handling questions and giving feedback - What will you learn? - Training methodology and process - Training objectives needs analysis - Course design skills documentation - Training tools and techniques - Facilitation skills for more...

Professional Email Skills Training ...elopment Focus - Being personal, friendly and building rapport. - Organizing ideas & paragraphing - Being concise and to the point - Using tentative vs decisive language structures - Expressing bad news with appropriate language. - Checking understanding and making arrangements. - Achieving the right tone depending on the audience. - Using written abbreviations in business emails. - more...

Western Business Culture Training ...ing skills Being open-minded Building rapport Cultural difference Emailing Skills Being Professional Doing business Business approach Presentations skills Relationship Building Interesting conversation Skills Development Focus - Making polite, appropriate and interesting small more...

From 3Back LLC

Certified Scrum Master - Chicago ... What is a Well-Formed Team* a Build trust, gain rapport and move faster a Great teams & Scrum environments a From fully collocated to fully distributed a Cross-functional teams and how to build them a Building and sustaining teams that perform a Teams as Capital Assets a Scaling, the Enterprise and Multi-Team Environments a Tracking Progress more...

Certified Scrum Master - Ottawa Ontario ... What is a Well-Formed Team* a Build trust, gain rapport and move faster a Great teams & Scrum environments a From fully collocated to fully distributed a Cross-functional teams and how to build them a Building and sustaining teams that perform a Teams as Capital Assets a Scaling, the Enterprise and Multi-Team Environments a Tracking Progress more...

From SEED Infotech Ltd.

Winning with People Interpersonal Skills ...sonal life. INTERPERSONAL EFFECTIVENESS BACK TO BASICS RAPPORT THE GROWTH CURVE INTERPERSONAL SKILLS WORKING IN CROSS FUNCTIONAL MANAGING THE IPUTS 10 COMMNADMENTS INFLUENCING SKILLS WORKING WITH OTHERS TACTICS OBJECTION HANDLING WIN - WIN PART ONE: INTERPERSONAL SKILLS What Are Interpersonal Skills? Why Interpersonal Skills Needed? Developing And Maintaining Rapport more...

From British Connections training Institute

TRAIN THE TRAINER Certified Course Delivering a training course requires many skills. A trainer must know the content well or be an expert in it, be able to communicate well, know how learning works, have a high level of empathy to understand what delegates are going through and be able to show enthusiasm about the content. Since these are only skills, anyone can master them with correct training. Trainers must feel confident more...

From Morningstar Ventures

Advanced Consulting Skills Course

...desired outcomes, and your ability to balance maintaining rapport with creating change? The Advanced Consulting Skills Course is an intensive three-day training designed to build both the confidence and the skill to be effective as a catalyst working with internal and executive-level clients. Understand how to manage relationships with clients whose style or personality is dramatically more...

From Next Levels Consulting

Coatching for success ...t of creating a coaching culture -Learn how to establish rapport with your coachee -Use the G. R. O. W model -Use the 4 coaching skills; Questioning / Listening / Giving Feedback / Challenging -Apply the 3 roles of a coach : Teacher / Guide / Facilitator * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target more...

Assertiveness and Self-Confidence ... make your case during a presentation challenge -Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques -Practice strategies for gaining positive outcomes in difficult interpersonal situations N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines -What Does more...

From Knowledge Source Inc

Negotiation Skills for Project Managers Course Overview We constantly negotiate in order to meet our goals and objectives and to accomplish our project tasks and activities. Essential time is wasted and relationships damaged when parties focus on a positionsa versus the underlying a interesta which defines the problem. Often we attack each other in trying to reach an agreement that WE will accept versus attacking the problem more...

From Zing Corporate Consulting

The Zing NLP Practitioner Course - A Certification training program

5 Days to a Better Brain The program is all about how to gain power over your life, gain the admiration of other people and one of the most sought after certificates in the world! Depending on what you'd like to be better at, NLP is a toolkit that can be applied diversely, including developing new relationships, making existing ones amazingly better, better management of people, better more...

From Sold Out Trainers

closing on the day

Sales People can do all the rapport building, probing for need and matching their service or product with these needs they like, but if they dona ™t ask for the business at the end, it will all be for nothing. This workshop is designed to help sales people to focus on closing the business on the day and includes using professional role play actors to bring the specially written case studies more...

From IMPROVentures

TEAMprovising - Teamwork and Rapport thru the lessons of improvisation ...rship - handling unexpected obstacles - creating rapport with clientele Many other teambuilding courses focus on either fun or trust. TEAMprovising creates both and gives your people and exciting new way to see each other. Every game we play was selected to support our Five Ca ™s of Teambuilding: Community, Communication, more...

From Right Track Training LLC

Presentations Preparing Developing Delivering This course introduces students to the fundamentals of creating a presentation. Students will discuss the components of a good speech or presentation, and then they will learn how to develop their own. As students work through the activities, they will write and deliver three short presentations in class. They will be introduced to a variety of delivery techniques that include building rapport more...

From MMS Training & Consultancy (M) Sdn.Bhd.

Effective Communication Skills for Engineers

Communication skills are so vital in the workplace because you always need to get results and outcomes with the help of others. This course is aimed towards improving your skills in your communications with colleagues and customers. You will learn how to build up effortless rapport, how to ask for what you want, how to be assertive without being pushy and how to make small talk and hold a more...

From Case Western Reserve University - Executive Education

Using Influence to Effectively Sell Ideas Products and Services Nov 22, 2011 ...e with people at a level that exudes trust, integrity and rapport. The relationships they cultivate with others have powerful effects on the outcomes they achieve, whether they are promoting a new idea, motivating staff, selling a product or service, or negotiating the terms of a deal. In this workshop, participants will learn and practice the art of influence through personalized and more...

From Billy Kueek International

Live By Design - NLP, TIme Line Therapy(TM), Hypnotherapy and Impact System Coaching ...on, influencing and leadership skills a Create instant rapport with others a Increase sensitivity to self and others a Communicate effectively, persuasively and powerfully a Take relationships to a higher level a Help others enhance their performance a Enhance self-esteem and boost self-confidence a Manage stress and relieve anxiety a Self Mastery with weight loss and more...

From Your Excellency Limited

Big Duster Events for Polished PAs Brought to you by Your Excellency Big Duster Events are the brainchild of Lindsay Taylor, a former PA and now a Coach and Trainer specialising in delivering fun, experiential training to PAs, EAs, Secretaries and Administrators. Big Duster Events are free networking sessions for PAs held across the country in top hotel/ conference venues. They incorporate a fun learning opportunity with the chance to view superb hotel/ more...

From Reveal Solutions

NLP Practitioner training

...people transmit when they communicate * Develop deep rapport with anyone; quickly, easily and ecologically * Notice how we process and accept communication * Learn to understand other's viewpoint with perceptual positions * Expand your vocabulary and understanding with modalities and predicates * Increase your influence to assist change in under 5 minutes * more...

From Deep Impact Coaching

NLP Diploma

...w to... Create compelling goals Establish effective rapport and improve personal and professional relationships Become more persuasive and influential Appreciate different thinking and learning styles Be adaptable and learn quickly and easily Overcome the effects of past negative experiences Boost your confidence and that of others Manage stress and be free to choose more...

From Simitri Group International

Trusted Advisor

...workshop participants learn how to establish trust, build rapport, uncover needs and gain commitment ensuring a more profitable, two-way relationship where both parties benefit. By applying the skills explored during the workshop, participants can move from a vendor or supplier to that of a Trusted Advisor. The workshop addresses the following challenges: a Building relationships with more...

Cross Cultural Awareness

The Simitri Cross Cultural Awareness Workshop is a one or two-day course for teams and individuals who want to work more effectively in an environment composed of different cultures and nationalities. This workshop takes a practical view of culture in the workplace, helping the participants become a self awarea and more empathetic towards others. The course looks at cultures that more...

Facilitation Skills

The Simitri Facilitation Skills Workshops is a highly interactive two-day session that enables managers, team leaders and corporate trainers to maximise their effectiveness when facilitating workshops, planning sessions or team meetings. During the workshop the participants learn how to connect with the audience by building rapport and ultimately credibility with the group, thereby increasing more...

Managing High Performance Teams

The Simitri Managing High Performance Teams Workshop provides managers, team leaders and supervisors with the skills to improve the performance and contributions of individual team members and the team as a whole. The course is focused on the a how toa aspect including developing a team framework, setting goals, empowering team members, providing feedback and dealing with conflict. The more...

From Trainyoucan CC

Assertiveness and self-confidence Training Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Assertiveness and self-confidence Training Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire more...

From Claybrook NLP

Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis ...ectively with people from all over the world, by building rapport and using language specific to their preferences. An incredibly useful skill in all areas of life. By the end of the Practitioner Trainings, you will be able to help others let go of their phobias, negative states such as anxiety, negative emotions such as fear and anger, even stop them eating chocolate or crisps (if they want more...

From Language Works

Perfecting Communication Workshop Join us in this unconventional workshop to uncover the basics of communication and sharpen your social skills! Learn about Making Real Conversations, Building Rapport and Relationships, and Presentation Skills. Sign Up Today! Call 6513 0889 or email jamie@languageworks. com. sg. We'd love to hear from you! more...

From Impellus

Neuro Linguistic Programming

An accredited course that delivers heightened awareness techniques to improve professional and personal effectiveness and influence. This course is ideal for anyone looking for a thorough introduction into the world of NLP and the benefits it can provide to all aspects of your life. Line managers, middle managers, and sales and marketing professionals will all discover significant impacts on more...

The Art of Being Brilliant ...rapport and influencing skills. It is for people with an open mind who wish to explore more subconscious approaches to persuading and influencing. The programme investigates Neuro-Linguistic Programming (NLP) techniques to help you change the way you view the world and change the way the world views you. It allows you to explore ways of reaching your true potential and increasing your more...

From Meta Team Consulting

Neuro-Semantics NLP Practitioner Certification Training ...d influence other effortlessly a Communicate and build rapport with anyone in any situation a Develop self esteem and self confidence to do anything a Overcome stress, anxiety, fears and phobias a Free yourself of disempowering beliefs and negative decisions a Increase the love, respect and support in all of your relationships a Learn to use hypnotic language patterns in any more...

From Jeff Goldberg & Associates

Superior Selling Skills Once you've got an appointment you now need a process that starts with a handshake of greeting and ends with a handshake of congratulations. In this program JG&A teaches the sales process from start to finish and everything in between. more...

From Greatscope Consulting

The NLP Experience

...d what goes on in the other person s mind & quickly build rapport to achieve your objectives. Our next program dates in Bangalore : 13th, 14th & 21st march, 2010. This is a certificate program. Timings: 9AM to 5. 30 PM all 3 days. Venue: Ashirwad, St. marks road, BANGALORE Fee: Rs. 7500, inclusive of program material, lunches & tea on all 3 days. To register: a) more...

From Be Trained

Prospecting for Sales Create an understanding of how the sales process aligns to the organizationa ™s strategic objectives. Develop and apply the principles of Social Styles to create and build sustainable relationships. Develop & prepare effective planning for any point of contact during the sales process; understand and identify client's requirements; power tips to handle real life situations; effective more...

From NLP Centre of Excellence ltd

NLP Foundation diploma ... the clutter and turn challenges into success Excellent rapport-building skills What makes people tick (including you)? Become more persuasive. You can learn how to say 'no' and get the other person to say 'yes'! Course Objectives The objectives of the three-day Diploma in NLP are: To give you a stand-alone set of tools to apply to a coaching practice or life in general To give you more...

NLP Practitioner ... you achieve them. How to help others to do the same. Rapport a The Secret of How to Influence. Learn the facts about body language. Learn how to use your voice tone and tempo to gain rapport, even on the phone. How to disagree with others and yet keep rapport. Representational systems - using all five senses Find out how we code our experience of the world internally Use more...

From Take Charge Sdn Bhd

NLP For Marketing And Sales Professionals

... of NLP into the area of sales and marketing. Building rapport by combining the elements of psychology and physiology. Sell using effective techniques of positive persuasion. Learn to subtly upgrade the quality of your product or services without bad mouthing the competitor. Positively anchor the name of your product in the mind of your customers. Clarify their sales goals and more...

From Delta TCC

NLP Sales Diploma - Certified NLP Qualification The NLP Sales Diploma a Need to know how to influence? a Involved in sales already - need an edge? a Do you have to a sella ideas internally? a Want better sales results? a Need to connect in a stakeholder environment? This diploma is for you if any of these are true. It takes the best of existing sales systems and skills and allies it with the most appropriate Critical more...

From Harriet Anderson - Alexander-Technik

PRESENTATION AND PUBLIC SPEAKING SKILLS in Vienna in English

HARRIET ANDERSON (Ph.D., Lecturer at the University of Vienna, Member of the Society of Teachers of the Alexander Technique) Tel.: 0043 1 585.69.04 Email: harrietanderson1@yahoo.com Web: www.harrietanderson.com I offer you individual and small group coaching sessions and also seminars in presentation and public speaking skills in English. I also offer individual and group sessions in the more...

From Jacobsen Business Programs

Communications Mastery

...rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a powerful first impression Using more...

From Take Charge Sdn Bhd

Team Up!

The program is conducted with a lot of fun and excitement with a strong emphasis on learning too. Learning is anchored in the minds of the participants using Neuro Linguistic Programming (NLP) as the dominant presentation tool. Program Objectives: By the end of the program, participants will be able to: Gauge the level of team spirit and teamwork they would want improved amongst themselves. more...

Take Charge!

At the end of this program, participants will be able to: 1. Gauge how important you take your life, personal and at work or study, and how much potential you have. 2. Build a mindset of improving the Quality of your Life, both personal and at work or study. 3. Polish your view of the world by not taking things for granted. 4. Equip yourself with a toolset of building rapport, effective more...

Get That Job!

...e (behaviour), and what questions will they ask. 7. Build rapport so good that the interviewers cannot but accept you as a very friendly and positive person. The workshop begins by preparing the participants to identify, for certain and in detail, what kind of work they want to do. By having the end in mind, they will be able to identify what to do and how to do it; what kind of work to apply more...

From Investigation Training Solutions

Investigative interviewing workshop

Participants are provided face to face tuition in the art of investigative interviewing. The workshop provides information on planning interviews; interview management; principles and structures of interviewing; the PEACE model of investigative interviewing; cognitive interviewing, understanding memory; building rapport; free recall and conversation management; interview legislation; ethical more...

From Morris Interactive

Harmony in the WorkPlace

This session is based on clarity in the workplace, good two-way communications, giving and taking criticism in a constructive manner, and how to create good rapport with employees, co-workers, prospects and customers. It addresses how to get on the same page as the group listed above to get the most out of business relationships. more...

From PioneeringFutures

NLP Practitioner Certification ...earn to match another person's preferred system to create rapport and deep understanding Read another's eye movements to discover how they are thinking Well Formed Outcomes - the keys to goal achievement Learn powerful questions that delineate your goals from ambiguity & define them with clarity Develop a mindset to achieve your goals habitually Rapport - the corner-stone to more...

From Sandbox Advisors

Leadership Training Development in Singapore ...d to identify ways of maintaining motivation. Building Rapport with Subordinates The objectives of this course are to encourage supervisors, team leaders and managers to think about rapport and its purpose, particularly when managing others; and to consider the importance of respect when establishing rapport. Goal Setting The objectives of this leadership training course are to: more...

From Premier Etiquette Training and Consulting

Business Dining Etiquette Learn to Dine with Impact: American Business Dining Etiquette and Customs Dining and entertaining for business is likely a component of your professional responsibilities. This motivating interactive presentation teaches the American and Continental styles of dining, where the best seat in the house is for your client, and more top notch tips to help you dine and entertain with impact! more...

From Unique Solutions

NLP one day course

One day course NLP (Neuro-Linguistic Programming) is known as the art and science of personal excellence. It is based on the practical skills that are used by all good communicators to obtain excellent results. These skills are invaluable for personal and professional development and by using NLP in coaching we can encourage faster results that stick. This session will provide your more...

From Guthrie-Jensen Consultants

Personality Development

...formers. How? They need a personality that would build rapport and trust. Their appearance and personality should project a good image for the company. After all, a client buys a product, service, or idea also because of the professional selling it. Generate greater business by developing and enhancing your personal brand. Project confidence in different business and social interactions. more...

From Mike Schwarzer of StreetwisePeople

Want Your People to Work More with You and Less Against You?

Want Your People to Work More with You and Less Against You? a then this Dynamic Leadership Approach for Organisations that want to Grow from and through Their People will help You to find the answers! Ideal for the key influencer who has to lead, coach and mentor. What does poor people management lead to? Poor staff (talent) retention, poor financial awareness & performance, poor more...

From Wag the Dog

Dog Training Basic dog training will be included as part of Wag the Dog from January 2011. We will be offering one to one sessions with your dog; which will be geared towards teaching your dog basic obedience and training - such as walking to heel, sit, wait, stay, come and other basic commands. These techniques will be taught using a combination of methods - for example if your dog is food orientated, treat more...

From The In-House Training Company

Brilliant customer service ... 3 Telephone and email communication skills a Gaining rapport and connecting with customers on the telephone a basic skills a How to quickly a tune ina ™ to different types of customer needs on the telephone, so that you can serve them more easily and effectively a Understanding body language and non-verbal communication, even on the telephone a Specific gestures and more...

From CBP Training

Introduction to NLP - FREE 2 day Workshop

...or ever. Create compelling goals Establish effective rapport and improve your personal and professional relationships Become more persuasive and influential Appreciate different thinking and learning styles Be adaptable and learn quickly and easily Overcome the effects of past negative experiences Boost your confidence and that of others Manage stress and be free to choose more...

From Christine Donovan & Associates

Presentation Survival School This kind-and-gentle workshop helps participants minimize the jitters of public speaking, learn how to organize a good presentation and build rapport with the audience. more...

From Just ONE Recruitment and Training Limited

Managing Conflict Aggression Violence ...course will contain a module looking at the way in wwhich rapport can be more readily built up by using skills derived from neuro linguistic programming. The course will look at the structure of language and the representational systems people use.(Auditory/ Kinaestetic & Visual) The short & long term physiological effects of working in situations where conflict, aggression and violence more...

From Maheono NLP Training

NLP Practitioner Training Course

...u will make profound and long lasting changes. Create rapport with anyone quickly and easily Naturally influence and understand others deeply Have the mental agility to answer your own questions Put yourself back in control of your emotional states Charismatically be persuasive in all communications Have the skills & know-how to help your loved-ones, friends & colleagues more...

From Ner-Pa

Consulting Hypnotist NGH Certification This innovative program is designed to give the participants a working understanding of hypnotism. The course is practical and down-to-earth, concentrating heavily on the how-to-do-it aspects. As opposed to other similar certification classes our instructors spend more time working with students one-on-one. We also go beyond the required curriculum, infused with extra knowledge of more...

From Quantum HR Solutions

Train The Trainers Workshop

...s of adult learning Gagne s nine steps Importance of rapport building Role of Humour, exercises, games, energizers and Ice breakers in training NLP tips for training Importance of time management in training The art of coaching and feedback Workshop Fees: Delegates Price per participant (Exclusive of service tax) 1-2 delegates 14,000/- 3-4 delegates 13,000 5-6 delegates 12,000/- more...

From Training Connection

Communication Training

... How to make a good first impression How to build rapport How to ask and answer questions How to use nonverbal communication, give feedback, and empower employees How to communicate with peers, supervisors, subordinates, and customers/vendors Promote ideas and handle negotiations Deal with human resource issues. How communication can define companies' culture more...

Customer Service

...ve attitude Show attentiveness to customers Build rapport with customers Use customer friendly language Deal effectively with customer complaints and problems To handle angry and difficult customers Interpret non-verbal communication Provide quality service over the phone Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals more...

From Institute of Counseling and Seminar

Human Engineering

Human Engineering FEATURES 1) The Power of state 2) How to elicit someone s strategy 3) How to use body to direct mind 4) How to lead the other person 5) How to change your behavior quickly. 6) NLP Skills. 7) Applied psychology techniques BENEFITS 1) Understanding the other person. 2) Find out most resourceful state of the mind. 3) Using body to control mind. 4) Using rapport build faith more...

From Accelerate Now

Professional Relationships Course

... provides you with all the inside information to building rapport. It will change the way you do business and will increase your hit rates immediately and immensely. The results will also unavoidably spill off into your personal lives. Choose between attending one of our public course or bringing this course to your corporation. info@acceleratenow.com.au. We recently conducted the course more...

From Phoenix Consulting Services

Certified Behavioral Competency Interviewer Program

... Efficient Developing an Interview Format Develop rapport Structure the interview process Gather predictive information Sell your organization Gain a commitment Conclude the interview Ethical and legal issues Interviewing Techniques Create a comfortable atmosphere Ask open questions and probe answers Use active listening skills Pause, clarify, summarize Record applicant more...

From Inspire 360

NLP In Business

NLP was created from the modelling of excellent communicators, and it has now developed to encompass many new and useful techniques. We will share those techniques with you so that you can become an excellent communicator and go on to improve your effectiveness in business, which is about nothing if not communication. During the programme you will learn: - The basis of NLP - Modelling more...

From Mystery Method

Special Mystery Method Bootcamp

You want to improve your love life and the women in it? BUTa youa re tired of the same ineffectual study aids & e-books that claim to teach you dating, attraction, seduction, pick-upa Sure, you CAN learn dating, attraction, seduction, pick-up like this. It just takes a long time, and a lot of practice. Imagine if you could speed up this entire process, from learning the basics, to dating more...

From The Training Oasis, Inc.

Competency Based Interviewing Seminars, Toronto, Ontario, Canada, Asia (Malaysia, Singapore, India), Dubai

...questions - Develop structured interview guides - Build rapport with candidates - Develop and conduct legally defensible interviews - Measure skills objectively instead of personality - Assess a candidate's ability to thrive in a rapidly changing environment Over 1300 executives, managers and professionals have benefited from this seminar which is facilitated by our President, Anne more...

From Zenergy PD Inc.

Opening Minds:Closing Deals

Have you ever wondered?..... ...what makes some people great communicators? ...how highly effective sales professionals think? ...why some people have greater success in achieving their business objectives? At this workshop you will learn how to: - Manage your emotional state to achieve maximum personal effectiveness - Identify your clients decision-making strategies - Adapt your more...

From Corporate Education Group

Listening to Influence Getting More Out of Conversations

The ability to listen is critically important for your success. But few know how to really listen - to focus, receive, respond to, retain and retrieve vital information. Now get more benefit - and less frustration and disappointment - from business interactions. Learn to bar distraction, increase response and feedback, and remain fully "present." This hands-on workshop takes you beyond listening's more...

From GB Training & Consulting

Delivering Customer Service on the Front Line

Who should attend? Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones. What will you achieve? By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard. more...

From Zenergy PD Inc.

Leading From Within

...ives within teams / organizations is no longer effective. Rapport- building and personal influence have become much more important (relational skills). Leadership must also achieve this within the constraints of the larger whole (systemic skills). Leadership must also set objectives that the team can and will engage with and become motivated about (strategic skills). In order to achieve all more...

From Hawk Associates

Customer Service for Technical Support Professionals

Customer Service training isn t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for IT professionals. Having good technical skills is only half of what you need; the other half is having the skills to gain customer satisfaction, understanding, and cooperation. In this course, you will learn methods for effective more...

From Edgewater College Europe

Coaching and Mentoring Skills

This module will equip Supervisors and middle grade employees. You ll gain hands-on experience of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking), Managing staff development and performance. more...