Online Rate eLearning Training
From Serebra Learning Corporation
Recruitment & Selection Series: Rating Canditates to a Set Standard


If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates
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Employee Performance: Managing Difficult People


Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Oracle Applications 11i General Ledger: Set Up
Oracle Applications 11i General Ledger: Set up is the first in a series of five courses covering Oracle Applications 11i General Ledger. The series teaches students how to set up and use Oracle General Ledger (OGL), enter journal entries, develop budgets, manage transactions between multiple companies, and prepare financial reports. The course guides students through the entire general ledger
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The Food and Beverage Industry Overview Version 2
...an 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon them as the food and beverage industry - pressure to meet food safety regulations, to keep up with the constantly changing tastes and preferences of a fiercely diverse marketplace, to differentiate their products from their competitors',
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Using Surveys to Measure Customer Satisfaction
...ng their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you. The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction,
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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Decimals and Percents
A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases
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Ratios Averages and Graphs
Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business
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Successful Lifelong Learning
...se terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on
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Implementing a Succession Plan Simulation
...et research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order remain profitable,
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Coach with Confidence Simulation
...ort, the products you are involved in have a high success rate, both with marketers and in the market, and you are often assigned a lead role on interdisciplinary R&D projects. Seizing on your unique ability to blend science, understanding of consumer desires, and overall people skills, the marketing director, Michael, asks you to be a member of a new, interdisciplinary team to design a new,
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The Potential of Self-directed Learning
...terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build relationships, assess your organization's support for self-directed learning and manage and assist other self-directed learners and self-directed teams. What
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Managerial Decisions and Capital Budgeting
...ss managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts, procedures, and analytical skills you need to make informed decisions in today's complex business environment. This course is targeted specifically for business
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Introduction to Advanced Finance
...rate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models. This course is designed specifically for business managers, financial professionals,
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Pricing and Profitability for Product Managers
A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,
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Physical Layers
In this module, we discuss some of the media access control (MAC) and Physical Layer characteristics of wireless LANs that are common to all wireless LAN products, regardless of the manufacturer. We also explain the difference between Ethernet and wireless LAN frames and how wireless LANs avoid collisions.
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Higher-Layer WAN Protocols
This WestNet e-Learning module reviews connection-oriented switched services commonly used to move information across a wide area. These services include Integrated Services Digital Network (ISDN), frame relay, and X.25. Although we refer to this unit as Higher-Layer WAN Protocols, these protocols are essentially Data Link Layer protocols. However,these protocols go beyond simple link
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Overview of Telephony Services
This WestNet e-Learning module focuses our attention to the various types of services carried by wires and switching systems.
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VoIP Network Integration with Legacy Services
This module focuses on how we interface legacy PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate Signaling System 7 (SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and
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Switched Telecommunications Protocols
This WestNet e-Learning module reviews protocols closely associated with the Data Link Layer of the Open Systems Interconnection (OSI) model.
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Frame Relay Signaling and Applications
To introduce the various Frame Relay signaling mechanisms and applications Technical professionals; IT and business managers who need to learn about wide area network technologies; students investigating or researching telecommunications technologies; nontechnical business managers, project managers, and end-users who require information on the capabilities of communications technologies to make
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CCNT Broadband Technologies v6 0 Part 2
This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable.
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ISDN Communications
...rated Services Digital Network (ISDN) and begins by defining this technologya s components and reference points in Lesson 1. Then the process of configuring and verifying ISDN Basic Rate Interface (BRI) and Primary Rate Interface (PRI) connections is explained. Lesson 2 shows another use for ISDN called a dial-on-demand routing (DDR).a This method provides low cost connect as necessary
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Interconnecting Cisco Networking Devices-Pt3
This is the third course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course describes Network Address Translation (NAT) and port address translation (PAT). This course also covers how to configure serial interfaces using PPP and High-Level Data Link Control (HDLC) encapsulation. Frame Relay operation is introduced
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Employee Performance: Managing Difficult People
In "Employee Performance: Managing Difficult People " you will learn to develop the skills needed to address a difficult person according to their specific behavior. In this course you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the
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International Business Essentials: The Global Business Environment
...students an overall view of how the global environment operates how culture affects international business and helps students become familiar with foreign exchange. The program covers various cultural orientations teaches students how to apply foreign exchange rate equations and offers cultural overviews of Africa Asia Europe the Middle East and the Americas. The program focuses on the
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Business Accounting: Accounting for Liabilities
Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities how to manage those liabilities and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements as well as how to calculate the present
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Cross-Cultural Business Communication: Understanding Cultural Differences
Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume pitch and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.
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High Speed Technologies Part 4 - Frame Relay
This is the fourth course in a five part series that covers the history of frame relay frame relay mode protocol architecture and call control. This course also covers LAPF congestion in frame relay networks approaches to congestion control traffic rate management explicit congestion avoidance and implicit congestion control.
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From 123-CBT Computer Based Training
ZENworks 2 0 Desktop Mgmt Part 2

...kages. Identify the reason it is necessary to create separate policy packages for Admin users. Label each NDS tree graphic with the policy package association it depicts. Identify the cumulative policies in ZENworks 2.0. Match the system policy state with the description of how the workstation translates it. Disable a policy using the User System Policies. Identify the guidelines for
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

... icon in Control Panel. Configure the Maximum Connection Rate setting of an infrared port by using Control Panel. Match the smart card interfaces with the situations in which they are used. Configure multiple-display by using the Display icon in Control Panel. Install a network print device by using Add Printer Wizard. Configure a print device by using the Printers icon in Control Panel.
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Interconnecting Cisco Networking Devices Part 3

...learn how to configure DDR between two routers with Basic Rate Interface (BRI) or Primary Rate Interface (PRI).
Learn To:
Identify characteristics of a WAN.
Identify features of WAN interfacing and cabling.
Identify features and functions of WAN encapsulation protocols.
Identify features of Frame Relay.
Match common Frame Relay terms with their descriptions.
Identify
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Consulting Skills Building Consulting Relationships

... the subject of internal criticism because its production rate has slowed and errors have occurred more frequently, and as Plant 1's director, it is your responsibility to address these problems. In response, you are meeting to determine the need for an outside consultant to evaluate the plant's efficiency. Your budget would allow you to allocate $40,000 toward consulting fees, which is not
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Managing Business Risk Developing a Risk Management Plan

...rregular due to the current low price of oil and the high rate of employee turnover. However, a recent tragic accident on a neighboring oil rig has brought renewed attention to risk factors and safety training needs. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would
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CompTIA Server 2005 Troubleshooting Disaster Recovery

This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and
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SAP R 3 FI AR AP Organization Master Records and Posting

...rated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures for Accounts Receivable and
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Building Cisco Remote Access Networks - Part 3

...onnections.
Learn To:
Identify features of Integrated Services Digital Network (ISDN) technology.
Identify commands used to configure an Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) connection.
Identify commands used to configure caller identification (ID) screening.
Identify features of Integrated Services Digital Network (ISDN) Dial-on-Demand Routing
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International Business Essentials The Global Business Environment

...students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the Americas. The program focuses on the
more...
Cross Cultural Business Comm Understanding Cultural Differences

...program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained. Learn To Identify examples of cultural values. Select ways to help someone overcome culture shock. Identify examples of how gender differences affect communication.
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Business Finance Risk Analysis

...o Calculate an expected rate of return. Calculate the standard deviation on a potential investment. Calculate the coefficient of variation. Identify the purpose of a correlation coefficient. Calculate the expected rate of return on
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Business Finance Time Value of Money

... flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized loans. Learn To Calculate the present value of a cash flow. Calculate the interest rate given a cash flow equation. Calculate the maturity
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Business Accounting Accounting for Liabilities

...ow to calculate the present value, future value, interest rate, and maturity date on various types of cash flows. Learn To Identify types of current liabilities. Recognize ways long-term liabilities are reported on financial statements. Identify the equation used to calculate the value of a
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Budgeting Operating Manufacturing Budgets

... Identify a variance as either a volume or a rate variance. Identify types of information that can be determined from a manufacturing budget. Simulation Overview: In this simulation, you will meet with Ronald Spear, one of Icon's accountants who works with manufacturing budgets in Icon's Home Appliances Product
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Economics Basic Concepts in Microeconomics

...erence curve. Explain the marginal rate of substitution. Show the point of maximum utility. Simulation Overview: In this simulation, you will meet with Jack Sullivan, the Production Manager, and Janet Porter, the Operations Manager for Icon. You are an experienced market analyst with Icon International.
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Exit Interviewing Skills Preparing for an Exit Interview

...ion has been experiencing an increasing employee turnover rate. It is now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types
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Exit Interviewing Skills The Termination Process

...assembly work will have no more than a two-percent defect rate, with a one-percent defect rate being considered ''good'' performance. Your goal for this meeting is to begin Nick's monitoring process by clearly explaining the standards by which his job responsibilities and performance will be measured. Unit 2: Guiding Employee Performance (0.5 - 1 hour) Identify the
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Employee Performance Managing Difficult People

...ult people in order to decrease the department's turnover rate and meet the release date for a new product. Learn To Address difficult personality types. Identify communication barriers. Understand the need for monitoring a difficult person. Recognize when to dismiss a difficult
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Team Participation Decision Making in Teams

...nfluence biased team members. Rate team options against predetermined criteria. Identify and avoid attitudes and behaviors that defeat consensus. Audience Managers and employees who want to learn how to make effective team decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits:
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CCNT Broadband Technologies v6 0 Part 2

... Relay.
Learn To:
Identify key features of Integrated Services Digital Network (ISDN) technology.
Identify characteristics of Integrated Services Digital Network (ISDN) transmission channels.
Identify features of Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI).
Identify features of X.25. Sequence the order of events that occur in X.25 virtual calls.
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From Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry


... country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors between January and June 2007 was 90 percent. Travel to the U.S. is likely to be much easier for the Chinese citizens in the coming years. Few U.S. tourism businesses are in position to profit from this growing opportunity. Join this workshop to better understand the challenges and opportunities
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From Gotham Writers Workshop
Business Writing Workshop "Best of Web" - Forbes
...of communication - email, memos, letters, and reports
Strategies for employing style, structure, format, and tone for maximum impact
New rules of writing in the digital age, including email guidelines
The most common business writing mistakes - and how to avoid them
Steps for crafting correspondence that gets results
Each week you will review key concepts and then put them into practice
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From The Virtual Training Company
Search Engine Optimization 2006
...is number is growing larger every day at an unprecedented rate. With this many people online, it's no surprise that the amount of search engine traffic throughout the world is staggering. The choices offered online, in terms of quantity and quality of websites, is also tremendous. It's easy to get lost in the crowd and many new websites have failed because of poor search engine optimization.
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Final Cut Pro 4
...variety of projects at virtually any resolution, or frame rate. With new features such as: scalability, advanced trimming, a multi-channel audio mixer, and support for the DVC PRO 50 broadcast format; this version allows any user to easily migrate to professional based formats. Final Cut 4 ships with four powerful complete standalone applications: LiveType, Sound Track, Compressor, and Cinema
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Search Engine Optimization
...is number is growing larger every day at an unprecedented rate. With this many people online, it's no surprise that the amount of search engine traffic throughout the world is staggering. The choices offered online, in terms of quantity and quality of websites, is also tremendous. It's easy to get lost in the crowd and many new websites have failed because of poor search engine optimization.
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From Education Systems
Hospitality
Earn great commissions by booking your clients hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the
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From Grammar Counts
Grammar counts
Write and speak with confidence.
A yearlong grammar seminar for your entire workforce for just $10 a week.
Grammar Counts provides to your company a daily e-mail with a grammar, punctuation, or usage tip. The e-mail can be distributed to any or all of your employees for no extra charge.
The lessons take only minutes a day to read, and the knowledge accumulates at an amazing rate.
Give your
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