Online Reach eLearning - Training Resources

Boost Your Self-Confidence And Enjoy Selling Success ...e. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your goals. Understand the importance of your own attitude and self-confidence in the selling process and how to use this to help your customer to buy. Highly recommend scheduling online chats between sessions, about  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...ysical, vocal and language effectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to listen for; recognizing and handling objections; then when, how and what`s of getting action. The new millennium is complex and different. To prosper  more...

Reaching Teenagers ...reach out to teens and provide asset building programs in your library. Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you will complete projects that may be used to  more...

Organizing Your Workspace ... anxiety. By learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape  more...

OSHA Record Keeping and Documentation ...help create a safer workplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring records, safety training records, hazardous communication records, OSHA required written safety programs, and more. You may not be the fastest person on a motorcycle, the winner of the biggest lottery payout, or juggled the most number of chainsaws but with our OSHA Record Keeping and  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...nts required for a class has been met. If we must wait to reach the minimum number, you will have access to all the online resources and the bulletin board classes (see below) until the formal class begins. For each level, there will be a morning class some time between 9:00 AM and noon Eastern Time, an afternoon class between 2:00 PM and 5:00 PM Eastern Time and an evening class some time  more...

How to Control Your Worker s Compensation Cost ...aims adjustors, state rating bureaus, and even lawyers to reach your goal of the lowest possible workers? compensation costs possible, sometimes as much as fifty percent of your current costs. You will learn how to work with employees and preferred medical providers to implement an effective return to work program. You will work with workers compensation insurance companies and state rating  more...

Doing Business in China ...urses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course  more...

Doing Business in India ...urses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course  more...

Adobe Encore CS3: Essentials ...3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere? Pro CS3. Explore the rich set of creative tools for DVD and Blu-ray Disc authoring and SWF export to the web. Now that Premiere Pro is back on the Mac, you can use Encore CS3 on both Intel? based Mac and Windows? systems. See how Encore  more...

The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the  more...

The Customer Service Agent in Action ...rldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the important role that customer service agents play in today's business world.This course is designed to help CSAs understand their essential functions as well as the context and importance of their work. Increasingly, CSAs are responsible for managing customer  more...

Writing to Reach the Audience ...s always write to connect with their readers. "Writing to Reach the Audience" instructs people who have to write at work in some easy-to-apply techniques to help them write to their readers, however those readers may vary with business circumstances. If you're writing a thank-you letter to a valued colleague, the approach, tone, and structure of the document are dissimilar to a complaint letter  more...

Decision Making Implementation and Evaluation You've made your decision after careful and considered thought. The deal is done, right? Not really. Your decision, no matter how considered and creative, won't walk out on its own two legs and implement itself. It's time to nurture your decided course of action and then evaluate its effectiveness. This course will help you do just that. And you'll do it in a way that will better ensure the  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Project Teams - Participating on a Project Team Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...

Facilitating Virtual and On-site Teams ...critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of maturing teams and provide strategies uniquely designed for  more...

Design for Six Sigma in the Organization Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time and effort in those areas later. Whereas Six Sigma just focuses on improving  more...

Design of Experiments DOE ...reach the Six Sigma?? Improve phase, organizations have a solid understanding of how and why their processes fail to meet customers' expectations. Organizations use the Design of Experiments (DOE), a key methodology of the Six Sigma Improve phase, to quantify with statistical precision the factors that are causing this gap. Well-designed experiments result in effective process redesign, and  more...

Managing as Coach and Counselor ...reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence. And as you build their self-esteem, confidence,  more...

Raising Capital and Financing Decisions The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company.  more...

Designing Cisco Internetwork Solutions Part 2 This is the second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...a Windows NT router. Display the route a packet takes to reach its destination using the TRACERT utility. Identify the components of a routing table. Display the entries in a routing table. Remove the default gateway address from a routing table. Add a static routing table entry for a router using the ROUTE utility. Restore the address for the default gateway in the local routing table.  more...

Professional Selling Over the Phone Prospecting ... Select the guidelines for working with screeners to reach prospects. Select the guidelines for building business relationships with prospects. Select the guidelines for maintaining relationships with prospects. Follow the guidelines for building business relationships with prospects. Follow the  more...

Principles of Marketing Fundamentals of Marketing ...at go into a marketing mix to make choices that help Icon reach its profit goals for each product. Unit 3: Market Identification (1 hour) Identify a target opportunity. Identify the definition of market segmentation. Identify characteristics to consider when implementing a market segmentation strategy.  more...

Building Scalable Cisco Internetworks Part 4 This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can  more...

Creativity Innovation Increasing Personal Creativity ... Use ways to be more adventuresome to reach a decision. Use the guidelines for generating good ideas. Solve a problem through creative thinking. Audience This program is written for any employee in an organization who wants to learn how to stimulate his or her creativity. Deployment Options e-Learning  more...

Succession Planning Setting Up a Succession Planning Program Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide  more...

Business Problem Solving Critical Thinking Info Analysis ...e analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program, you will be able to analyze the reasoning and conclusions of others, perform  more...

Team Management High Performance Teams ... setting. Motivate team members to reach goals. Simulation Overview: In this simulation, you will be leading four team members thorough a project to coordinate the development and release of a new product before one of your competitors unveils a similar model. You will need to help your team define and commit to its overall  more...

Project Teams Participating on a Project Team ...nflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team. Learn To List the phases of a project's life cycle in the correct order. Select the requirements a project must meet to be successful.  more...

Project Teams Applying Team Building Techniques ...at are available to project teams. Reach consensus in a project team meeting. Simulation Overview: In this simulation, you are the leader of a project team that is determining whether to develop and release a new version of existing software, or discontinue the project entirely. You were in a previous meeting where canceling  more...

Cross-Functional Teams Cross-Functional Team Development ... Use the steps for team decision making to reach a consensus decision. Use the elements for the TEAMGOALS acronym to resolve a challenge. Use team effectiveness and peer review surveys to evaluate a cross-functional team. Identify the guidelines for establishing a recognition system. Audience  more...

Organizational Learning Developing a Knowledge Mgmt System ...pear. Icon's executives have determined that, in order to reach and maintain the company's desired productivity standard, a knowledge management system should be developed. Your goal for the simulation is to follow the process for drafting a KM strategy statement that is suitably aligned with the company's vision. Unit 2: Assessing Knowledge (0.5 - 1 hour) Identify  more...

Organizational Behavior Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid  more...