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Reasons Why Training Seminars and Classes
From Serebra Learning Corporation
The OSI Model
 Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers. more...Delivering High-Impact Sales Presentations
The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation. more...ITIL The Service Desk and Incident Management
Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services more...Initiating a Project and Preparing the Project Plan
Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to more...Budgeting and Controlling Costs
A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and more...Project Integration Executing and Completing a Project
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle more...Planning Project Procurement and Requesting Seller Responses
If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement more...Planning for Quality
Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and more...Working with Difficult People Recognize Work Styles
...he completion of this course you will be able to identify reasons why a person may be problematic to work with and select the most appropriate response to individuals who exhibit specific patterns of behavior. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success.. All levels of more...Energizing and Empowering Employees
...wing you ways to cultivate employee energy as well as the reasons why it's important. It shows you not only the need to energize and empower employees, but also how to do so. Then you'll explore the role of communication in amplifying that energizing process. You will also learn how to create a work environment that inspires excellence. Finally, you'll see how to act on that energy and reap the more...The Who What Why of ISO 9000 2000
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by more...Pricing and Profitability for Product Managers
A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course, more...Developing a New-product Strategy
Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a more...Security administration in Check Point Network Address Translation and Administration
To identify the reasons why network address translation (NAT) is used, differentiate between the types of NAT, and improve the performance of VPN-1/Firewall-1 through administrative tasks system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments more...Delegation: Understanding Delegation
...r workplace. Outlining the benefits of delegation and the reasons why it is so important the course then teaches the positive results of delegation as well as how to identify potential delegates and some strategies for managing them effectively. The course encourages learners to examine their existing supervisory and delegation skills before teaching delegation styles and the characteristics of more...
From 123-CBT Computer Based Training
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2
 ... OLAP Systems Duration: 1 - 2 Hour(s) Identify the reasons why OLTP systems are inadequate for decision support. Identify the OLAP Services features. Identify the features of the OLAP Services architecture. Match the activities in building an OLAP Data Warehouse with the tasks involved in the activities. Identify the advantages of aggregation. Select the most appropriate table to more...Managing Business Risk Developing a Risk Management Plan
... risk management. Identify the reasons why risk management is becoming more important. Identify methods that can be used to assess potential risks. Sequence the steps for implementing a risk management plan. Audience The target audience for this program is Team Leaders, Directors, and Managers. Deployment more...Data Modeling - Create Basic Models
Course Overview
This is the first course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as more...Windows 2000 New Features
...s of remote administration in Windows 2000. Identify the reasons why directory services are needed. Identify the features of Active Directory. Identify the components of Active Directory. Identify the features of replication in Active Directory. Identify the features of DNS components. Identify the new hardware support features of Windows 2000. Identify the characteristics of file more...Grammar Skills An Introduction to Basic Grammar
...ns. Learn To To identify reasons why a knowledge of good grammar is important. To identify rules for creating the plural form of a noun. To identify rules for forming a possessive noun. To identify categories of pronouns. To identify uses of reflexive more...Communicating w Difficult People Working with Difficult Employees
...oyee's personality. Identify three reasons why some managers avoid addressing difficult employees. Apply the proper motivational techniques for each difficult personality type. Simulation Overview: In this simulation, you will be meeting with three members of your Marketing Department Colleen Ford, Terry more...Wireless LAN Security Part 1 Specifications Standards
...heir descriptions. To identify reasons why security is important in a wireless network. To match attack types with their descriptions. To identify business risks associated with data transmission. To identify features of electromagnetism. To identify features of more...Human Resource Law Americans With Disabilities Act
... the protection it provides to covered employees, and the reasons why an individual covered under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation. Sequence the steps used to identify reasonable accommodations. Follow the steps used to identify more...Business Problem Solving Problem Solving Fundamentals
...ies of pointed questions, Roger will take you through the reasons why there is such a strong need for effective problem solving at the organizational level. In addition, he will help you determine how best to understand a particular problem and the steps you need to take in order to solve it. Unit 2: The Effects of Problem Solving (0.5 - 1 hour) Identify the elements more...Delegation Understanding Delegation
...r workplace. Outlining the benefits of delegation and the reasons why it is so important, the course then teaches the positive results of delegation as well as how to identify potential delegates and some strategies for managing them effectively. The course encourages learners to examine their existing supervisory and delegation skills before teaching delegation styles and the characteristics more...Delegation Monitoring Evaluating Results
...roviding feedback To identify reasons why delegates resist taking ownership of tasks To identify how Maslow a a s Hierarchy of Needs impacts delegation To identify a coaching process for delegates To identify steps to develop a delegation plan Audience This series is designed more...Correcting Performance Problems Disciplining Employees
...scipline an employee. Identify the reasons why you may want to include a third party in a disciplinary meeting. Involve a third party in a disciplinary meeting. Arrange the steps of the process for preparing for a disciplinary meeting. Prepare for a disciplinary meeting by following the appropriate more...Managing Performance Establishing a Peformance Plan
...eting (0.5 - 1.5 hours) Identify reasons why creating a performance plan is important. Conduct a performance planning meeting using the nine-step process. Identify the steps of conducting a performance planning meeting. Develop effective performance goals. Recognize more...Windows Server 2003 Managing a Server Env Part 1
...isabling accounts. To identify reasons why users are locked out of accounts. To identify options for resetting accounts. To match types of groups with their features. To identify guidelines for naming groups. To create a group. To more...Coaching Building Relationships
...s: (1 - 1.5 hours) Identify four reasons why some managers avoid coaching. Identify the characteristics that differentiate coaching from managing. Select the characteristics of a good coach. Establish a coaching relationship with an employee by following recommended actions. more...Business Ethics Organizational Ethics
...l Ethics (0.5 - 1 hour) Identify reasons why organizations should be ethical. Recognize the categories of functional area ethics. Avoid common pitfalls of specific functional area ethics. Identify the principles for highly effective firms. Demonstrate the principles for highly more...Managing Change Overcoming Change Obstacles
... your employees. Identify the reasons why change teams are needed in times of change. Audience This course is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 more...Managing High Performers Creating a Retention Strategy
...or retaining high performers List reasons why high performers remain with an organization. Identify guidelines for selection and orientation. Simulation. Unit 3: Using a Retention Strategy (1 - 1.5 hours) Identify guidelines for using exit interviews to improve retention of high performers. more...Managing High Performers Implementing Recognition Programs
Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company a a s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each. more...Virtual Team Mgmt Developing Virtual Teams
...eams (0.5 - 1 hour) Identify the reasons why corporations develop virtual teams. Match the five types of virtual teams with their correct descriptions. Identify the five types of virtual teams. Identify the three needs of a virtual team member. Identify virtual team member more...Virtual Team Mgmt Coaching Virtual Team Members
...mber's performance. Identify three reasons why recognition is important to virtual team members. Select three ways to identify virtual team member performance issues. Sequence the five steps for addressing performance issues with virtual team members. Follow the steps for addressing a performance issue more...Essentials of Business Law Cyberlaw
...pace regulations. Identify the reasons why Internet advertising can become troublesome. Identify ways to conduct lawful Internet recruiting. Identify the extent of an employer's liability in electronic communication among employees. Choose the federal employment laws that pertain to more...Telephone Skills Effectively Mng Inbound Outbound Calls
This course teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are more...Project Leadership Overcoming Obstacles
...tion. Learn To Identify reasons why communication within a project team can fail. Identify listeners' communication styles. Conduct a team meeting. Manage decision making among team members. Sequence the steps for creating a decision matrix. more...Windows Server 2003 Managing a Server Env Part 1
...isabling accounts. To identify reasons why users are locked out of accounts. To identify options for resetting accounts. To match types of groups with their features. To identify guidelines for naming groups. To create a group. To more...Moving from Technical Professional to Mgr Series Managing Personnel
...tuations for modifying your leadership style. Identify reasons why effective managers must also be leaders. Identify characteristics of effective leaders. Identify skills of effective leaders. Identify how different types of power are utilized by leaders. Identify methods of influencing successfully. Identify the benefits of empowerment. Simulation Overview: Icon more...
From Teach Me IT
Project Management Fundamentals
 The Project Management Fundamentals WBT is the first course in the Project Management curriculum. This course familiarizes users with the basic concepts of project management and the fundamental management tasks involved in the different phases of a project. The course also discusses the guidelines, tools, and techniques for project management. After completing this course, the user will be able more...
From Skillspride Online Training
A+ Syllabus 10 - Module 2 - System Configuration
... and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, more...A+ Module 2 - System Configuration
... and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, more...
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