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Microsoft Outlook 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. more...
Outlook 2000 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. more...
Outlook 2000 Proficient on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Officemore...
Advanced Claims Billing and Coding Practicum on-line e-learning cbt (computer based)study at homecourseware This course is designed for advanced medical billing and coding students that need practice in current applications such as electronic claims submissions, HIPAA claims issues, receiving sample claim reports, and the new Terrorism billing and coding requirements. more...
From Serebra Learning Corporation
Phone Skills : Essential Phone Communication Skills on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It more...
The Professional Teller: Working with Money on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: Working with Money offers the student an overview of the various features of money, the different forms of currency, and how money is packaged. The program also covers how to handle money by using the processes for paying and receiving cash. In addition, the program instructs the student how to organize and secure a drawer, as well as how to distinguish between real and more...
The Professional Teller: Handling Customer Accounts on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Professional Teller: Handling Customer Accounts the student will learn how to recognize the different types of account ownership, how account ownership can be reassigned, and who must sign for any transactions on any given account. The student will also learn how to differentiate between checking and savings accounts, the four types of deposits you will receive, and the steps you should take more...
The Basics of Listening on-line e-learning cbt (computer based) ...e message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak more...
Coping with Criticism and Feedback on-line e-learning cbt (computer based) ...ept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you will learn how to make positive use of the feedback more...
Giving Feedback to Colleagues on-line e-learning cbt (computer based) Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the more...
Managing Upward Relationships on-line e-learning cbt (computer based) Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall more...
Sarbanes Oxley Whistleblower Protection on-line e-learning cbt (computer based) ...nies to adopt a code of business ethics and protocols for receiving and reviewing reports of ethical wrongdoing. More importantly, the Act enforces compliance by making both corporations and individuals accountable for their actions via administrative, civil, and criminal enforcement mechanisms. In this course, you'll learn about the key whistleblower provisions of the Sarbanes-Oxley Act, the more...
HIPAA Implementing Privacy Rules on-line e-learning cbt (computer based) The Health Insurance Portability and Accountability Act (HIPAA) mandates how healthcare plans, providers, and clearinghouses store and transmit individuals' health information. Implementation of and compliance with the HIPAA privacy rules is mandatory. These rules present significant challenges to the day-to-day operations of organizations involved in the healthcare industry. Organizations that more...
OS 390 REXX Programming Fundamentals on-line e-learning cbt (computer based) ...utput (I/O) operations are discussed. REXX facilities for receiving arguments and returning results are analyzed. REXX instructions and interfaces used to read and write information from disk files are also examined. In addition, the Program Stack, buffers, and the use of REXX instructions to control data movement onto and off of a Program Stack are explored. Students will be able to develop a more...
OS 390 REXX Program Development on-line e-learning cbt (computer based) ...utput (I/O) operations are discussed. REXX facilities for receiving arguments and returning results are analyzed. REXX instructions and interfaces used to read and write information from disk files are also examined. In addition, the Program Stack, buffers, and the use of REXX instructions to control data movement onto and off of a Program Stack are explored. Students will be able to develop a more...
Oracle 11i Procure-to-Pay Fundamentals Part 3 on-line e-learning cbt (computer based) This course provides an understanding of the Procure-to-Pay cycle and key implementation issues in Oracle Purchasing, iProcurement and Payables applications. This course covers creation and security of documents. This course will prepare student's to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's more...
Workplace Security Awareness on-line e-learning cbt (computer based) ...red in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against various types of terrorist acts. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify general security guidelines and best practices recall how to more...
Advanced Features of Outlook 2002 on-line e-learning cbt (computer based) The Using Advanced Features of Outlook 2002 WBT is the second course of the Office XP: Outlook 2002 curriculum. It provides users with an in depth knowledge of customizing the Outlook 2002 interface and its various features based on individual requirements. It also provides students hands on training about the concepts and processes involved in using MS Outlook 2002 with the Exchange server and more...
Sending and Receiving Messages in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate how to send and receive messages in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent more...
Intro to Outlook 2003 on-line e-learning cbt (computer based) The Introduction to Outlook 2003 course is the first course in the Microsoft Outlook 2003 curriculum. This course introduces the Microsoft Outlook 2003 environment and describes its features. The course provides the students hands on training on the concepts of configuring e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to more...
Outlook 2003 Proficient User on-line e-learning cbt (computer based) The Outlook 2003 Proficient User course is the second course in the Microsoft Outlook 2003 curriculum. This course guides the students to use the Outlook Calendar for scheduling activities, appointments, events, and meetings. It also teaches the students to store and manage information by creating tasks and notes, recording events in the journal, and creating rules. Further, the course provides in more...
Lotus Notes 6 - Moving to IBM Lotus Notes 6 on-line e-learning cbt (computer based) ...Address book. They are also given instruction in creating receiving and managing messages and working with the Calendar - for example tracking meetings - and the To Do list. The course then offers a unit on the management of databases discussions and the personal journal a unit on the use of Search tools and the organization of information using bookmarks and a unit on the features of document more...
CIW Enterprise Specialist Part 4: EJB Deployment, EJB Clients, and Entity Beans on-line e-learning cbt (computer based) This is the fourth course in a five part series that covers the Deployment Descriptor tool and EJB deployment writing EJB clients and entity beans. The course introduces the Deployment Descriptor including the role it plays and the various responsibilities that the bean developer assembler and deployer have in relation to it. The various resources that can be referenced in the Deployment more...
Microsoft Internet Explorer 3.0 Fundamentals on-line e-learning cbt (computer based) This Skill Builder course introduces the basics of the Internet and Microsoft Internet Explorer 3.0. End Users will learn to use the capabilities of Microsoft Internet Explorer for accessing sites on the Internet; sending and receiving e-mail messages; downloading and saving files from the Internet; accessing various news groups and searching for information on the Internet.  more...
Microsoft Exchange 5.0 User Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This Skill Builder course will instruct you to use the fundamental capabilities of Microsoft Exchange for sending and receiving electronic mail messages; store and organize mail messages; use folders to organize items; work with public folders; use the Inbox and Out Of Office Assistant; use and create forms; and understand the basic capability of using Exchange remotely and accessing Microsoft more...
360-Degree Feedback: Implementing a 360-Degree Program on-line e-learning cbt (computer based) 360-Degree Feedback Programs: Implementing a 360-Degree Program covers the 360-degree feedback process and explains how to develop a feedback questionnaire choose a collection method and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback as well as how to analyze 360-degree feedback results develop an improvement plan and more...
SAP R/3 SD Order Processing - Rel 4.x on-line e-learning cbt (computer based) Within the Sales and Distribution module this course will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders.  more...
From 123-CBT Computer Based Training
SAP R 3 v4 x FI Payments on-line e-learning cbt (computer based)cd rom ...the Discount. Specifying a Payment Method. Specifying a Receiving Bank. Unit 3: Editing and Revising Payments Duration: 2 - 3 Hour(s) Creating a Payment Proposal. Payment Proposal. Creating a Payment Run. Entering Control Parameters. Entering Accounts and Additional Logs. Scheduling the Payment Proposal. Displaying the Proposal Log. Displaying the List of Payment Proposals. more...
SAP R 3 v4 x SD Order Processing on-line e-learning cbt (computer based)cd rom ...d the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders. L earn To: Sales Order Processing. Order Entry. Order Header. Order Items. Schedule Lines. Order Functions. Availability Check. Transfer of Requirements. Shipment more...
Outlook 2000 Expert User on-line e-learning cbt (computer based)cd rom ...New Fax Wizard options. Select an answer mode option for receiving a fax. Identify custom fax features. Set up Newreader. Subscribe to a newsgroup. Identify newsgroup message features. Post a message to a newsgroup. Schedule an online meeting by using NetMeeting. Schedule a time to watch a Net Broadcast. Unit 2: Sharing Information Duration: 1 - 2 Hour(s) Identify the more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom ...e supervisors, and determined that many customers are not receiving their orders on time, which is costing your division sales and customer loyalty. You have also discovered that the warehouse relies on hard copies of purchase orders instead of using an electronic inventory management system. You have developed a proposal for proprietary software that will allow your company to track inventory. more...
SAP R 3 v4 0 MM Warehouse Management on-line e-learning cbt (computer based)cd rom Course Overview This course is designed to provide foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 on-line e-learning cbt (computer based)cd rom ...ddress book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a unit on the use of Search tools and the organization of information using bookmarks, and a unit on the features of more...
Oracle 11i Procure to Pay Part 1 on-line e-learning cbt (computer based)cd rom ...O) tasks that you can perform with Purchasing. Identify receiving tasks that you can perform with purchasing. Identify tasks to manage invoicing and payments with Payables. Identify uses of integrating Purchasing with other Oracle products. Identify uses of integrating Purchasing with various Oracle products. Differentiate between the three Purchasing open interfaces. Unit 2: more...
Building Scalable Cisco Internetworks Part 4 on-line e-learning cbt (computer based)cd rom ... in Border Gateway Protocol (BGP). Identify benefits of receiving a default route from each provider. Identify guidelines for migrating to a new routing protocol. Identify considerations for planning for new IP address allocation. Identify considerations for configuring a passive interface. Identify the steps in the route filtering process. Audience: This course is recommended more...
Oracle 11i Procure to Pay Part 2 on-line e-learning cbt (computer based)cd rom ...entify tasks in the iProcurement Requisition approval and receiving process. Identify rules for performing requisition actions. Match the iProcurement Profile and Function Security options with their descriptions. Unit 3: Introduction to POs (2 hours) Identify the features of Purchase Orders (POs). Identify parts of a standard Purchase Order PO. Create a standard Purchase Order more...
Oracle 11i Procure to Pay Part 3 on-line e-learning cbt (computer based)cd rom ... Create a catalog quotation. Identify features of the receiving process and receipt routing. Identify methods to process receipts. Create different types of receipts. Identify features of various security and access levels for documents. Create a position. Add a position to a position hierarchy. Identify invoicing and payment tasks that you can perform with Payables. Match more...
Outlook XP Expert User on-line e-learning cbt (computer based)cd rom ...ges. • Identify options available when sending and receiving messages. • Identify the characteristics of e-mail security and encryption options. • Specify the security zone that you want Outlook to apply to messages. • Obtain a digital certificate. • Add a digital signature to a message. • Swap digital certificates with another user. • Send an more...
CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans on-line e-learning cbt (computer based)cd rom ...ss methods on the bean, passing values into the bean, and receiving return values are covered. Instruction is delivered on removing the bean, as well as examining EJB code that handles exceptions in the client. The mechanics behind entity beans are covered, including the loading and storing of beans, and the use of primary keys with entity beans. Finder methods are also discussed. Learn To: more...
Emotional Intelligence Applying Emotional Intell in the Workplace on-line e-learning cbt (computer based)cd rom Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom Advanced Interpersonal Communication: Communicating to Build a Positive Culture gives the student an overview of the dimensions of organizational culture and how communication perpetuates an organization's culture. This program also defines what a cultural network is and offers guidelines for using the cultural network to your advantage. Steps for empowering employees are also offered in this more...
360-Degree Feedback Experiencing 360-Degree Feedback on-line e-learning cbt (computer based)cd rom ... to test your understanding of the information. Unit 3: Receiving 360-Degree Feedback (1 - 2 hours) Identify the types of 360-degree feedback you can receive. Identify the steps for communicating disagreement with the feedback you receive. Identify the guidelines for improving performance. Sequence more...
360-Degree Feedback Implementing a 360-Degree Program on-line e-learning cbt (computer based)cd rom ... covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and present 360-degree feedback results. Learn To Sequence the steps for creating a 360-degree feedback questionnaire. Identify the methods for collecting 360-degree more...
Managing the Expert Managing the Unique Needs of Experts on-line e-learning cbt (computer based)cd rom ...l meet with Bruce again three months later. You have been receiving e-mails from Bruce's co-workers complaining of his prima donna attitude. Together, you and Bruce will identify pitfalls of a prima donna attitude and discuss ways to manage it. Unit 2: Expert Power and Politics (0.5 - 1 hour) Sequence the steps for overcoming an expert's misuse of power. more...
Project Teams Applying Team Building Techniques on-line e-learning cbt (computer based)cd rom ...ve listening. Follow the steps for receiving feedback. Identify guidelines for expressing yourself clearly. Give feedback to a project team member. Express yourself assertively. Recognize types of power. Simulation Overview: In this more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 on-line e-learning cbt (computer based)cd rom ...ddress book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a unit on the use of Search tools and the organization of information using bookmarks, and a unit on the features of more...
Achieving Success Without Authority Personal Accountability on-line e-learning cbt (computer based)cd rom ...behaviors. Identify guidelines for receiving feedback. Identify steps for running a coaching session. Identify guidelines for effective self-management. Differentiate between accountability and responsibility. Identify guidelines to DIRECT employees toward personal accountability. more...
Project Leadership Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ...essage. Identify the components of receiving a message. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon's Senior Product Development Manager. Bruce has been leading you through some management training sessions and developing your project leadership skills. To further prepare you for more...
From Training Link Education S.E.A
Certificate in Customer Relations on-line e-learning cbt (computer based)study at home Aim: To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests. Target Audience: People who provide customer contact through meetings & telephone calls and who receive visitors and guests. more...
From The Virtual Training Company
Email In-depth W Outlook Express 5 6 on-line e-learning cbt (computer based) Need to know more about email? Try Virtual Training Company's tutorial Email In-Depth with Outlook Express. Nan Price will show you all you need to know to set up your own personal mailroom. Not only will she guide you through sending and receiving mail, but she will also help you learn how to include pictures, documents, and videos, and even how to send a fax through email. Learn how to set up more...
From Teach Me IT
Introduction to Outlook 2003 on-line e-learning cbt (computer based)study at home ...g e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to create and manage contacts, Address Books, and distribution lists.After completing this course, the user will be able to: list the features of Outlook 2003 that provide enhanced user experience and help in Inbox management list the features of Outlook 2003 that more...
Outlook 2003 Proficient User on-line e-learning cbt (computer based)study at home The Outlook 2003 Proficient User course is the second course in the Microsoft Outlook 2003 curriculum. This course guides the students to use the Outlook Calendar for scheduling activities, appointments, events, and meetings. It also teaches the students to store and manage information by creating tasks and notes, recording events in the journal, and creating rules. Further, the course provides in more...
MS Outlook 2000 Advanced Features on-line e-learning cbt (computer based)study at home ...d Outlook items and Office files Manage your messages by receiving notifications and organizing messages Create rules for sending and receiving messages Archive messages Import and export messages Use Outlook templates for sending e-mail, distributing messages, and creating Outlook items Create forms in Outlook Create dynamic views of data on Outlook Describe different categories more...
Advanced Features of Outlook 2002 on-line e-learning cbt (computer based)study at home ... folders Organize messages Create rules for sending and receiving messages Navigate and customize existing views Create new views Import and export data from Outlook Specify different printing options Use Outlook with other Office applications Use Outlook to access the Internet Use Outlook templates Create forms in Outlook Create public folders and provide access to them Share more...
Introducing Office XP on-line e-learning cbt (computer based)study at home ... folders Organize messages Create rules for sending and receiving messages Navigate and customize existing views Create new views Import and export data from Outlook Specify different printing options Use Outlook with other Office applications Use Outlook to access the Internet Use Outlook templates Create forms in Outlook Create public folders and provide access to them Share more...
From F+W Publications, Inc.
Advanced Poetry Writing Workshop from Writers Online Workshops on-line e-learning cbt (computer based) ...eviously completed a poetry writing class or workshop can receiving feedback from a published poet and experience the support and encouragement of an online critique group. At the completion of this workshop, you will have written and received feedback on six original poems of 25-30 lines each. Throughout the workshop you ll be able to participate in asynchronous discussion with the more...
From Technical Presentations
DOT HM126F: General Awareness and Shipping Papers on-line e-learning cbt (computer based)coursewareinteractive ...volved in warehouse operations, shipping, transportation, receiving, packing or unpacking hazardous materials. It teaches your workers how to recognize and identify hazardous materials, to know where they may encounter them in their jobs, how to protect themselves, and how to respond in emergency situations. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be more...
DOT HM126F: Safe Work Practices on-line e-learning cbt (computer based)coursewareinteractive ...volved in warehouse operations, shipping, transportation, receiving, packing or unpacking hazardous materials. It teaches your workers how to recognize and identify hazardous materials, to know where they may encounter them in their jobs, how to protect themselves, and how to respond in emergency situations. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be more...



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