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From IBB International
Effective Personal Skills for PAs Executive Secretaries and Office Managers


PA's and executive secretaries are familiar with handling mounting workloads. The role of the personal assistant being to take pressure off their managers to ensure smooth operation of the business, the core skills are those required to be the first point of contact for staff, clients and suppliers.
Do you want to improve your assertiveness and ability to influence others as well? Would like to
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