Instructor Led Reception Training - Training Resources

California Peer Support Training Week ...______________________ Tuesday September 9, 2008 Fiesta Reception and Registration 5: 30- 8: 00 PM Suite on the third floor with a large patio overlooking the harbor ________________________________________ Day/ Time: Wednesday 0800 ? 0815 Room: TBA Conference begins Welcome & Introductions ? CPSA President Maxine Lynch ________________________________________ Day/ Time:  more...

Support Representatiive Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer  more...

Wedding Floral Decoration Course ...nt Elementary Course. For people who would like to learn reception design forcusing on the table arrangement center piece decoration, we provide this program from which you can learn 4 types of table arrangement for center piece decoration. This program is highly recommended for a student who wants to make wedding table decorations by himself/ herself and have a professional floral designer do  more...

Public sector workers conflict training blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this  more...

Conflict Management Skills for dealing with customers This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways  more...

Conflict Management Skills This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches  more...

Legal Office Procedures This course is designed to develop basic knowledge of the legal office assistant's clerical and practical duties required in the law office. Content includes scheduling, legal documentation, reception/client relations, and effective communications including the art of discretion.  more...