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From 123-CBT Computer Based Training
First Aid CPR
...mportant that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner
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First Aid CPR
...mportant that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner
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Being an Effective Team Member
Being an Effective Team Member
A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish
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Being an Effective Team Member
A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish
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Oracle Database 11g PL SQL Variables Attributes and Executable Statements
Oracle Database 11g: PL/SQL Variables, Attributes, and Executable Statements Oracle
To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.
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Oracle Database 11g: PL/SQL Variables, Attributes, and Executable Statements Oracle
To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.
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Workplace Conflict Recognizing and Responding to Conflict
...Recognizing and Responding to Conflict
Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an
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...Recognizing and Responding to Conflict
Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an
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Improving Your Emotional Intelligence Skills Self-Awareness Self-Management
Improving Your Emotional Intelligence Skills: Self-Awareness & Self-Management
Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being
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Improving Your Emotional Intelligence Skills: Self-Awareness & Self-Management
Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being
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Conducting Coaching Sessions
Conducting Coaching Sessions
An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to
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Conducting Coaching Sessions
An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to
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Leveraging the Performance Appraisal
Leveraging the Performance Appraisal
The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and
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Leveraging the Performance Appraisal
The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and
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Maintaining Your Life Balance
Maintaining Your Life Balance
You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life
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Maintaining Your Life Balance
You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life
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Preparing for Outbound Sales Calls
Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also
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Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also
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Preparing for Inbound Sales Calls
Preparing for Inbound Sales Calls
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In
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Preparing for Inbound Sales Calls
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In
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Marketing Essentials Planning and People
...ow the planning process is carried out. The importance of recognizing the difference between marketing strategies and marketing tactics is also discussed, as well as how strategy and tactics should complement each other in any marketing activity. This course will also offer insight into key planning activities such as research, budgeting, development and evaluation. Finally, the importance of
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...ow the planning process is carried out. The importance of recognizing the difference between marketing strategies and marketing tactics is also discussed, as well as how strategy and tactics should complement each other in any marketing activity. This course will also offer insight into key planning activities such as research, budgeting, development and evaluation. Finally, the importance of
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Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs
...ng-tree failures can be catastrophic when they happen, so recognizing the symptoms and having an action plan for these types of failures is a skill that is essential in reducing network downtime. The traditional distinction between routers and switches has become blurred over the past decade and multilayer switches have taken over the role of the router in the campus LAN environment. It is
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...ng-tree failures can be catastrophic when they happen, so recognizing the symptoms and having an action plan for these types of failures is a skill that is essential in reducing network downtime. The traditional distinction between routers and switches has become blurred over the past decade and multilayer switches have taken over the role of the router in the campus LAN environment. It is
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Recognizing Diagnosing Problem Performance
...Recognizing & Diagnosing Problem Performance
When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in
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...Recognizing & Diagnosing Problem Performance
When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in
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Embracing Organizational Change
Embracing Organizational Change
It is normal to struggle when changes occur, but the proper coping methods can help you not only survive organizational change, but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including
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Embracing Organizational Change
It is normal to struggle when changes occur, but the proper coping methods can help you not only survive organizational change, but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including
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Forming Peer Relationships Alliances at Work
Forming Peer Relationships & Alliances at Work
Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an
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Forming Peer Relationships & Alliances at Work
Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an
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Oracle Database 11g Getting Started with PL SQL
Oracle Database 11g: Getting Started with PL/SQL Oracle
To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.
more...
Oracle Database 11g: Getting Started with PL/SQL Oracle
To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.
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Business Law Ethics
... are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close relationship, the two are not the same. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can
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... are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close relationship, the two are not the same. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can
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From Online Training Directory
Manifesting 102: How to Get What You Want w/o Goofing it Up First !
Achieving Life & Livelihood Potential w/Momentum
As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience.
It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this
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Manifesting 102: How to Get What You Want w/o Goofing it Up First !
Achieving Life & Livelihood Potential w/Momentum
As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience.
It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this
more...
How To Master Performance Management
...e by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's
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...e by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.
Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's
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Recognizing and Avoiding Burnout
Course description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques
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Course description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques
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Recognizing and Managing Anger
Course description -- After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain
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Course description -- After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain
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Recognizing and Responding to Signals of Violence
Course description -- The anger and violent feelings that are becoming all too common in children have resulted in public tragedies throughout the nation. Everyone is asking, `How could this happen here?` and `How could it have been prevented?` Unfortunately, these incidents will probably continue. However, there are usually advance warning signs of a child`s potential to carry out violent acts.
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Course description -- The anger and violent feelings that are becoming all too common in children have resulted in public tragedies throughout the nation. Everyone is asking, `How could this happen here?` and `How could it have been prevented?` Unfortunately, these incidents will probably continue. However, there are usually advance warning signs of a child`s potential to carry out violent acts.
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Recognizing Employee Performance
...You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and
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...You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and
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Starting and Growing a Business on the Internet
...e certain steps that must be followed. Such steps include recognizing what type of business is best to start, what product sells the best, otherwise, you won`t make any money selling just anything, the proper way to advertise, the most proper and effective way to promote yourself to get results, creating a Web site that sells, learn how to get venture capital, and more.... After taking this
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...e certain steps that must be followed. Such steps include recognizing what type of business is best to start, what product sells the best, otherwise, you won`t make any money selling just anything, the proper way to advertise, the most proper and effective way to promote yourself to get results, creating a Web site that sells, learn how to get venture capital, and more.... After taking this
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Computer Security Awareness Training (CSAT)
Computer Security Awareness Training (CSAT) provides employees with the critical knowledge and tools to prevent the destructive impact that hackers, viruses, and improper PC maintenance can have on your organization`s productivity, as well as protecting your organization`s critical assets and valuable intellectual property.
Computer Security Awareness Training (CSAT) provides employees with the
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Computer Security Awareness Training (CSAT) provides employees with the critical knowledge and tools to prevent the destructive impact that hackers, viruses, and improper PC maintenance can have on your organization`s productivity, as well as protecting your organization`s critical assets and valuable intellectual property.
Computer Security Awareness Training (CSAT) provides employees with the
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Teams That Work
...ills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Teams That Work This complete course will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also
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...ills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student.
Teams That Work This complete course will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also
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Trade Secrets & Their Protection
... and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets.
Trade Secrets Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent
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... and stay ahead of the competition. Prudent companies are recognizing the need not only to protect their own confidential business information as trade secrets, but also to guard against the misappropriation of others` trade secrets.
Trade Secrets Protecting trade secrets is more important than ever today, as companies look for ways to get ahead and stay ahead of the competition. Prudent
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The EcoBroker Certificate Program
...re energy-efficient properties. The EcoBroker emphasis on recognizing and taking advantage of the energy-efficient features of properties, or perhaps achieving financing for energy-efficiency improvements, allows real estate clients and consumers to experience a variety of financial, environmental, and health-related benefits. EcoBroker Green Market Advantage is designed to educate real estate
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Valuing Diversity in the Workplace
...recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn about your own attitudes toward diversity along
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From 123-CBT Computer Based Training
Recognizing a Leader
Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences
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Recognizing a Leader
Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences
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Managing and Maintaining Brand Equity
...nization's brand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring harm to your brand. To help you to do this, you will practice identifying and solving potential legal problems with advertisements. The course concludes by allow you to use a specific
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...nization's brand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring harm to your brand. To help you to do this, you will practice identifying and solving potential legal problems with advertisements. The course concludes by allow you to use a specific
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Communication during Organizational Change
...
"Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to be a positive influence in the
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...
"Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to be a positive influence in the
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Recognizing Safety Procedures Effective Communication and Professional Behavio
To recognize the importance of workplace safety and professional workplace behavior
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To recognize the importance of workplace safety and professional workplace behavior
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Recognizing Safety Procedures Effective Communication and Professional Behavio
To recognize the importance of workplace safety and professional workplace behavior
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To recognize the importance of workplace safety and professional workplace behavior
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CompTIA Server 2005 Server Maintenance Security
...ms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting.
Learn To:
Identify the features of status lights and server fans.
Identify the key aspects of controlling temperature, humidity, and air pollutants.
Identify the key aspects of documenting security
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...ms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting.
Learn To:
Identify the features of status lights and server fans.
Identify the key aspects of controlling temperature, humidity, and air pollutants.
Identify the key aspects of documenting security
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Stress Management Fundamentals for Managers
... prevent employees from causing you stress.
Unit 2: Recognizing Stress in Employees
Recognize the symptoms of stress in others.
Identify environmental conditions that lead to stress.
Know when stress is caused by poor job fit.
Recognize methods for reducing workplace stress.
Identify when you should intervene.
Recognize methods for preventing employee burnout.
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... prevent employees from causing you stress.
Unit 2: Recognizing Stress in Employees
Recognize the symptoms of stress in others.
Identify environmental conditions that lead to stress.
Know when stress is caused by poor job fit.
Recognize methods for reducing workplace stress.
Identify when you should intervene.
Recognize methods for preventing employee burnout.
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Communicating w Difficult People Handling Difficult Co-Workers
...earning Time 2 to 4 hours Objectives Unit 1: Recognizing a Difficult Co-worker (0.5 - 1 hour) Select examples of difficult behavior. Identify types of difficult personalities. Identify examples of primary and secondary conflict. Apply proper techniques to turn destructive conflict into
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...earning Time 2 to 4 hours Objectives Unit 1: Recognizing a Difficult Co-worker (0.5 - 1 hour) Select examples of difficult behavior. Identify types of difficult personalities. Identify examples of primary and secondary conflict. Apply proper techniques to turn destructive conflict into
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Excellence in Service Fundamentals for Employees
...serve external customers by fulfilling their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations.
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...serve external customers by fulfilling their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations.
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Excellence in Service Building a Customer Service Team
In Excellence in Service: Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will
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In Excellence in Service: Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will
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Excellence in Service Building Lasting Customer Relationships
...g knowledge, and developing loyalty. Develop loyalty by recognizing how to: differentiate between satisfied and loyal customers; build loyalty through emotional attachment; and follow the four stages of loyalty. Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning
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...g knowledge, and developing loyalty. Develop loyalty by recognizing how to: differentiate between satisfied and loyal customers; build loyalty through emotional attachment; and follow the four stages of loyalty. Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning
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Sexual Harassment What Employees Should Know
... affects both its victims and the organization. Unit 2: Recognizing Harassing Behaviors (0.5 - 1 hour) Identify the basis for a claim of quid pro quo sexual harassment. Identify how sexual advances and propositions can result in sexual harassment. Identify the factors that determine whether behavior constitutes sexual
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... affects both its victims and the organization. Unit 2: Recognizing Harassing Behaviors (0.5 - 1 hour) Identify the basis for a claim of quid pro quo sexual harassment. Identify how sexual advances and propositions can result in sexual harassment. Identify the factors that determine whether behavior constitutes sexual
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Workplace Aggression Recognizing Aggressive Behavior
...Recognizing Aggressive Behavior, participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of aggressive employees and
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...Recognizing Aggressive Behavior, participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of aggressive employees and
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Business Ethics Managerial Business Ethics
...ehavior. Identify methods for recognizing a subordinate employee's unethical behavior. Follow an intervention process for ending unethical behavior. Audience Managers and supervisors who want to learn how to create an ethical work environment and encourage ethical behavior and discourage unethical behavior in their employees.
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...ehavior. Identify methods for recognizing a subordinate employee's unethical behavior. Follow an intervention process for ending unethical behavior. Audience Managers and supervisors who want to learn how to create an ethical work environment and encourage ethical behavior and discourage unethical behavior in their employees.
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Managing High Performers Defining Finding High Performers
...5 hours) Identify guidelines for recognizing the needs of high performers. Identify guidelines for applying managerial principles. Identify ways of creating buyer value. Identify steps for appropriate job matching for high performers. Simulation. Unit 2: Competencies of
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...5 hours) Identify guidelines for recognizing the needs of high performers. Identify guidelines for applying managerial principles. Identify ways of creating buyer value. Identify steps for appropriate job matching for high performers. Simulation. Unit 2: Competencies of
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Managing High Performers Implementing Recognition Programs
Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company a a s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each.
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Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company a a s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each.
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Cross-Functional Teams Cross-Functional Team Development
...ng task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication. Conduct and facilitate a cross-functional team meeting. Complete a Gantt chart. Use the steps for team decision making to reach a
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...ng task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication. Conduct and facilitate a cross-functional team meeting. Complete a Gantt chart. Use the steps for team decision making to reach a
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Project Leadership Overcoming Obstacles
...the change to a less complex, more usable phone. Unit 2:Recognizing and Reducing Team Stress (0.5 - 1 hour) Identify common responses to stress. Identify ways to reduce your stress level. Sequence the steps to help employees manage their stress levels. Follow the process for helping project team
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...the change to a less complex, more usable phone. Unit 2:Recognizing and Reducing Team Stress (0.5 - 1 hour) Identify common responses to stress. Identify ways to reduce your stress level. Sequence the steps to help employees manage their stress levels. Follow the process for helping project team
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Workplace Aggression Series
The Workplace Aggression Series includes the following courses: Workplace Aggression: Recognizing Aggressive Behavior Workplace Aggression: Defusing Aggress Situations Workplace Aggression: Taking A Proactive Approach To review individual course descriptions, please return to the previous page and select the desired title(s).
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The Workplace Aggression Series includes the following courses: Workplace Aggression: Recognizing Aggressive Behavior Workplace Aggression: Defusing Aggress Situations Workplace Aggression: Taking A Proactive Approach To review individual course descriptions, please return to the previous page and select the desired title(s).
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Emotions Mindsets and Coaching
What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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From Pedagogy Inc- I.V. Therapy Education
All About Gamma Globulin
...nstrate understanding of gamma globulin administration by recognizing the steps involved in its preparation and infusion
3. Recognize at least two side effects of gamma globulin infusion
Curriculum
Chapter 1: Introduction to Gamma Globulin
a Definition
a Indications
a Products
Chapter 2: Administration
a Intravenous
a Subcutaneous
Chapter 3: Possible Adverse
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All About Gamma Globulin
...nstrate understanding of gamma globulin administration by recognizing the steps involved in its preparation and infusion
3. Recognize at least two side effects of gamma globulin infusion
Curriculum
Chapter 1: Introduction to Gamma Globulin
a Definition
a Indications
a Products
Chapter 2: Administration
a Intravenous
a Subcutaneous
Chapter 3: Possible Adverse
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Inotropic Therapy for the Treatment of Chronic Congestive Heart Failure
...e understanding of inotropic medication administration by recognizing the steps involved in medication preparation and infusion
3. Recognize at least three potential complications of inotropic therapy
4. State at least three inotropic monitoring measurements
Curriculum
Chapter 1: Heart Failure
a Scope of Problem
a Signs and Symptoms
a Initial Assessment
Chapter 2: Treatment
more...
...e understanding of inotropic medication administration by recognizing the steps involved in medication preparation and infusion
3. Recognize at least three potential complications of inotropic therapy
4. State at least three inotropic monitoring measurements
Curriculum
Chapter 1: Heart Failure
a Scope of Problem
a Signs and Symptoms
a Initial Assessment
Chapter 2: Treatment
more...
From 6P International, LLC
HAZWOPER First Responder Operations Level
...he release. Topics include defining hazardous materials, recognizing and identifying the presence of hazardous materials in an emergency, potential outcomes when hazardous materials are involved, use of basic information resources, and individual roles in an emergency situation. Awareness level responders recognize the presence of hazardous materials, isolate the scene and call for
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From Serebra Learning Corporation
Preparing for Outbound Sales Calls
The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside
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The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside
more...
Preparing for Inbound Sales Calls
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three
more...
Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three
more...
Assessing Customer Behavior
In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in
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In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in
more...
An Introduction to Project Management PMBOK-Third Edition aligned
Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the
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Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the
more...
Talent Management Knowing Talent
This course explains what talent is and how it differs from skills and knowledge. It also introduces the process of talent management and compares this process with traditional processes. Finally, it covers the importance of recognizing and retaining talent. This course is for HR professionals and managers within a company responsible for managing and developing employees.
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This course explains what talent is and how it differs from skills and knowledge. It also introduces the process of talent management and compares this process with traditional processes. Finally, it covers the importance of recognizing and retaining talent. This course is for HR professionals and managers within a company responsible for managing and developing employees.
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Mentoring Essentials Simulation
You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a
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You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a
more...
Coaching for Business
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
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Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
more...
Foreign Corrupt Practices Act
U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business
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U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business
more...
Supervisor and Manager Sexual Harassment Awareness
Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees
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Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees
more...
Supervisor and Manager Sexual Harassment Awareness Multi-State Edition
Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints.
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Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints.
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Recognizing Safety Procedures Effective Communication and Professional Behavior
To recognize the importance of workplace safety and professional workplace behavior The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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To recognize the importance of workplace safety and professional workplace behavior The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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First Aid--CPR
...mportant that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner
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...mportant that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner
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KAZ (Keyboard AZ) Typing Tutor
KAZ (short for Keyboarding A-Z) was created by a UK team of typing teachers and computer experts to make it possible for anyone to learn to touch type the A-Z keys in an average of just 90 minutes. Learning times vary as the course is designed to allow learners to work at their own pace. The KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to
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KAZ (short for Keyboarding A-Z) was created by a UK team of typing teachers and computer experts to make it possible for anyone to learn to touch type the A-Z keys in an average of just 90 minutes. Learning times vary as the course is designed to allow learners to work at their own pace. The KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to
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Cisco Installing and Maintaining Routers Part 3: 7000, 7200, and 7500 Series
In Cisco 7000 Router Family System Messages and Commands section of the course, students are practice interpreting online module insertion and removal messages. Students also use commands to display system and card status or information. This section helps students develop skills in recognizing and interpreting common system messages. Students also using Cisco IOS software commands to load files
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In Cisco 7000 Router Family System Messages and Commands section of the course, students are practice interpreting online module insertion and removal messages. Students also use commands to display system and card status or information. This section helps students develop skills in recognizing and interpreting common system messages. Students also using Cisco IOS software commands to load files
more...
Server+ Certification Part 4: Proactive Maintenance and Disaster Recovery
This is the final course in a four-part series on CompTIA's Server+ Certification. This course covers how to plan for disaster recovery. How to plan for redundancy, the concept of fault tolerance and restoration principles are also covered. Finally, recognizing and reporting physical security server room environmental issues are discussed.
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This is the final course in a four-part series on CompTIA's Server+ Certification. This course covers how to plan for disaster recovery. How to plan for redundancy, the concept of fault tolerance and restoration principles are also covered. Finally, recognizing and reporting physical security server room environmental issues are discussed.
more...
Workplace Aggression: Recognizing Aggressive Behavior
...Recognizing Aggressive Behavior participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression as well as the three stages of aggressive behavior. Upon completing this program participants will also be able to identify the nine profiles of aggressive employees and the
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...Recognizing Aggressive Behavior participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression as well as the three stages of aggressive behavior. Upon completing this program participants will also be able to identify the nine profiles of aggressive employees and the
more...
Cross-Functional Teams: Cross-Functional Team Development
Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication achievement and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges as well as
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Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication achievement and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges as well as
more...
Server+ Certification Part 4: Proactive Maintenance and Disaster Recovery
This is the final course in a four-part series on CompTIA's Server+ Certification. This course covers how to plan for disaster recovery. How to plan for redundancy the concept of fault tolerance and restoration principles are also covered. Finally recognizing and reporting physical security server room environmental issues are discussed.
more...
This is the final course in a four-part series on CompTIA's Server+ Certification. This course covers how to plan for disaster recovery. How to plan for redundancy the concept of fault tolerance and restoration principles are also covered. Finally recognizing and reporting physical security server room environmental issues are discussed.
more...
From Construction Mastery Institute
Preventing Sexual Harassment - for employees
The "Sexual Harassment for Employees" eCourse discusses various forms of sexual harassment, explains how to avoid inadvertently sexually harassing someone and reviews the procedures employees should follow if they feel that they or a coworker are being sexually harassed. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most
more...
The "Sexual Harassment for Employees" eCourse discusses various forms of sexual harassment, explains how to avoid inadvertently sexually harassing someone and reviews the procedures employees should follow if they feel that they or a coworker are being sexually harassed. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most
more...
Heat Stress Safety
The "Heat Stress" Interactive eCourse reviews how heat affects the body, the steps employees can take to prevent heat stress, and elementary first aid that can be given to a worker who has been affected by a heat-related illness. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance
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The "Heat Stress" Interactive eCourse reviews how heat affects the body, the steps employees can take to prevent heat stress, and elementary first aid that can be given to a worker who has been affected by a heat-related illness. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance
more...
Dealing with Drug and Alcohol Abuse - for managers and supervisors
The "Dealing with Drug and Alcohol Abuse... for Managers and Supervisors" eCourse discusses the various forms of substance abuse that are typically found in the workplace, how managers and supervisors can detect substance abuse problems, and what they should and shouldn't do if they discover a worker with a substance abuse problem. Using a powerful combination of audio, full-motion video, text
more...
The "Dealing with Drug and Alcohol Abuse... for Managers and Supervisors" eCourse discusses the various forms of substance abuse that are typically found in the workplace, how managers and supervisors can detect substance abuse problems, and what they should and shouldn't do if they discover a worker with a substance abuse problem. Using a powerful combination of audio, full-motion video, text
more...
Preventing Sexual Harassment - for supervisors and managers
The "Sexual Harassment for Managers and Supervisors" eCourse looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse
more...
The "Sexual Harassment for Managers and Supervisors" eCourse looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse
more...
Workplace Stress
The "Workplace Stress" eCourse helps employees identify potentially stressful situations and learn how to cope with them. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so information is easily
more...
The "Workplace Stress" eCourse helps employees identify potentially stressful situations and learn how to cope with them. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance training available today. The eCourse is divided into a number of logical sections so information is easily
more...
Bloodborne Pathogens for CommercialLight Industrial
The "Bloodborne Pathogens in Commercial and Industrial Facilities" eCourse has been specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910. 1030) training requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance
more...
Spanish Preventing Sexual Harassment for ManagersSupervisors - Hostigamiento Sexual para Gerentes y Supervisores
The "Sexual Harassment for Managers and Supervisors" eCourse looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse
more...
The "Sexual Harassment for Managers and Supervisors" eCourse looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse
more...
Spanish Bloodborne Pathogens for CommercialLight Industrial - Hematogena Patogenos en Comercial y Instalaciones Industriales
The "Bloodborne Pathogens in Commercial and Industrial Facilities" eCourse has been specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910. 1030) training requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance
more...
The "Bloodborne Pathogens in Commercial and Industrial Facilities" eCourse has been specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910. 1030) training requirements. Using a powerful combination of audio, full-motion video, text and colorful graphics, this eCourse provides the most cost-effective safety and regulatory compliance
more...
From Wavelength
Wavelength's Content Writing for the Web Certificate Online [CWWC Online] Course
...g Style
-Use of Inclusive language
-Recognizing and Avoiding Clich s
-Nuances of grammar and punctuation
19. Hyper-linking Content for a Cohesive Presentation
20. Accessibility a An Overview
21. Mistakes to Avoid
*** Comprises:
- The Gestalt Principles
- The Motivational Principles
- Cognitive Dissonance
- Cognitive Load Theory
- Other
more...
...g Style
-Use of Inclusive language
-Recognizing and Avoiding Clich s
-Nuances of grammar and punctuation
19. Hyper-linking Content for a Cohesive Presentation
20. Accessibility a An Overview
21. Mistakes to Avoid
*** Comprises:
- The Gestalt Principles
- The Motivational Principles
- Cognitive Dissonance
- Cognitive Load Theory
- Other
more...
From ForceBuilders
OSHA 10
...an entry level construction worker's general awareness on recognizing and preventing hazards on a construction site. OSHA recommends Outreach Training Program courses as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1926. Workers must receive additional training, when required by OSHA standards, on the specific hazards of the job. Upon successful completion
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From Multi-media Access
Good Manufacturing Practices: Food: Introduction
Intended for production line workers, supervisors, maintenance personnel, and anyone else who can affect the quality of the food product, this new training program addresses the essential components of proper food manufacturing processes. With a special emphasis on maintaining consistent product quality through controlling contamination, key issues such as personal hygiene, proper clothing, raw
more...
Intended for production line workers, supervisors, maintenance personnel, and anyone else who can affect the quality of the food product, this new training program addresses the essential components of proper food manufacturing processes. With a special emphasis on maintaining consistent product quality through controlling contamination, key issues such as personal hygiene, proper clothing, raw
more...
From PDHengineer. com-Decatur Professional Development, LLC
Pumps
...bleshooting pumping systems, provides anecdotal advise on recognizing symptoms of pump problems in the field. Positive displacement pumps are discussed, including reciprocating, gear, diaphragm and progressive cavity pumps. Additionally, considerable attention is paid to hose-type pumps, which are not well known and certainly are not widely covered in traditional pump selection resource
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...bleshooting pumping systems, provides anecdotal advise on recognizing symptoms of pump problems in the field. Positive displacement pumps are discussed, including reciprocating, gear, diaphragm and progressive cavity pumps. Additionally, considerable attention is paid to hose-type pumps, which are not well known and certainly are not widely covered in traditional pump selection resource
more...
Rigs-to-Reefs Cost Effective Offshore Platform Abandonment
...results in the loss of valuable reef and fishery habitat. Recognizing the benefits oil and gas platforms contribute to the enhancement of marine fisheries habitat, the Rigs-to-Reefs program was developed to take the obsolete platforms and allowing them to be permitted as permanent artificial reefs in lieu of removing and scraping the platforms. In this course, the student will review OCS
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...results in the loss of valuable reef and fishery habitat. Recognizing the benefits oil and gas platforms contribute to the enhancement of marine fisheries habitat, the Rigs-to-Reefs program was developed to take the obsolete platforms and allowing them to be permitted as permanent artificial reefs in lieu of removing and scraping the platforms. In this course, the student will review OCS
more...
From Backup Training Corporation
Driving Under the Influence
...recognizing DUI incidents based on driving behavior, and the difference between impairment and intoxication.
Driving Under the Influence ( 8-hour course ) Instructed by Thomas Page
Have you ever spent your days off sitting in the halls of the courthouse waiting to testify in a DUI trial? The only way to break the arrest/court cycle is to become more qualified in DUI arrests. This class will
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...recognizing DUI incidents based on driving behavior, and the difference between impairment and intoxication.
Driving Under the Influence ( 8-hour course ) Instructed by Thomas Page
Have you ever spent your days off sitting in the halls of the courthouse waiting to testify in a DUI trial? The only way to break the arrest/court cycle is to become more qualified in DUI arrests. This class will
more...
From Canadian Centre for Professional Development
Entrepreneurship & Small Business Management
Vital information for the entrepreneur: identifying new business ideas, recognizing opportunity, developing a vision statement and creating a dynamic business plan. Critical information designed to increase profits. Cash management, sources of financing, accounts receivable management, business advisors, and methods to reduce risk. Additional modules on Financial management, Excellence for Small
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Vital information for the entrepreneur: identifying new business ideas, recognizing opportunity, developing a vision statement and creating a dynamic business plan. Critical information designed to increase profits. Cash management, sources of financing, accounts receivable management, business advisors, and methods to reduce risk. Additional modules on Financial management, Excellence for Small
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
