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From Lorman Education Services
Workplace Privacy and Human Rights
Discover how to navigate the minefields of workplace privacy and human rights with ease.
Attend this enlightening seminar and stay abreast of the latest trends on how privacy and human rights laws apply in the workplace. Our seasoned professionals will provide practical answers to your most pressing questions about employee monitoring, including email and Internet surveillance. You'll get an
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Workplace Privacy and Human Rights
From Oranet (pvt) Ltd
Oracle Database 10g Data Guard Administration Release 2
...-Rom and Knowledge Center courses are excellent study and reference tools but DO NOT meet the Hands-on Requirement for certification.
Learn To:
* Use Data Guard to achieve a highly available Oracle Database
* Create physical and logical standby databases
* Use Enterprise Manager Grid Control to manage the Data Guard configuration
Audience:
* Database Administrators
more...
Oracle Database 10g Data Guard Administration Release 2
...-Rom and Knowledge Center courses are excellent study and reference tools but DO NOT meet the Hands-on Requirement for certification.
Learn To:
* Use Data Guard to achieve a highly available Oracle Database
* Create physical and logical standby databases
* Use Enterprise Manager Grid Control to manage the Data Guard configuration
Audience:
* Database Administrators
more...
From Ahana Systems and Solutions (P) Ltd
PLSQL Training
Introduction to PL/ SQL
What is PL/ SQL
PL/ SQL Environment
Benefits of PL/ SQL
Overview of the Types of PL/ SQL blocks
Create and Execute a Simple Anonymous Block
Generate Output from a PL/ SQL Block
iSQL*Plus as PL/ SQL Programming Environment
Declaring PL/ SQL Identifiers
Identify the Different Types of Identifiers in a PL/ SQL subprogram
Use the Declarative Section to Define
more...
From L'Obel IT-Palaestra
L'Obel Certified PHP MySQL Ajax Training in Bangalore





... 10. The XMLHttpRequest Object
The XMLHttpRequest Object Reference
Methods
Properties
Creating an XMLHttpRequest Object
Using an XMLHttpRequest Object
Handling the response
Known problems
Reusing XMLHttpRequest Object in IE
Module 11. Server side code
The role of the server
Working with the server side
Coding the server side
PHP - JavaScript
Module 12. AJAX TOOLS
Overview of
more...
From QLogy Management Services Pvt. Ltd
ISO 20000 Foundation





... IEC 20000 is the world wide standard / baseline / common reference point for IT Service Management. It provides an assessment framework and specification that has been a globally recognized standard for evaluating IT service management processes. The standard defines a comprehensive and closely related set of service management processes and comprises of two parts:
1. ISO/ IEC 20000-1:
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From Gucons
SAP PP Training in Hyderabad
... Product Cost Planning
Unit Introduction
Unit Reference and Simulation Costing
Unit Material Costing without Quantity Structure
Unit Material Costing with Quantity Structure
Section 8: Repetitive Manufacturing
Unit Overview of Production Types
Unit Master Data
Unit Planning
Unit Material Staging
Unit back flushing
Unit Evaluations
more...
From Simons-White & Associates, Inc.
Mistake Proofing



...text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material respecting his concepts, and added additional ideas to further the learning experience.
Mistake Proofing
more...
From Mullan Training
Advanced MS Viso



... To Other Pages & (Multiple Files)
Creating An Off-Page Reference
Creating Hyperlinks
Sharing Your Work
Object Linking and Embedding
Working with External Data
Creating HTML Documents
Templates, Styles, and Layers
Working with Templates
Formatting and Linking Shapes
Layer
LOCATIONS
Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel)
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From Ecologic Corporation
Zend PHP 5 Certification Training in Chandigarh and Baddi
... exam is closed-book, so you won't be able to consult any reference material or use the Internet while taking it.
The PHP 5 exam is composed of a total of 70 questions, and the Zend Framework Exam is composed of 75 questions, which must be answered in 90 minutes. Each question can be formulated in one of three ways: - As a multiple-choice question with only one right answer. - As a
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From Mitchell Phoenix
Expert Presentation Skills Development



For trainers, speakers and presenters wishing to take their communication skills to the next level.
Gaining immediate buy-in
Audience engagement
Persuasive content
Gaining commitment
Creating active reference
Dealing with interruptions
Handling difficult questions
Confidence boosters
The program develops world class skills and insight into the art of public speaking. The level of
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From Nursing Unlimited Incorporated
PICC Line Insertion Course
Course Overview
This advanced training is presented as an 8-hour course and includes theory and simulated practice on the anatomically correct Peter PICC line manikin. Successful completion allows the participant to insert this line according to healthcare facility policy*. This course is intended for the experienced Registered Nurse who wishes to stay current with the latest advancements in IV
more...
From World Class Productivity Inc
Project Management Essentials
...
Included as part of the course materials is a course reference book - approximately 50 pages of notes that parallel the key messages contained in the course. Also included are sample project management templates, provided in both hard-copy and electronic format. These materials assist participants in the transition from applying project management concepts in the classroom to applying them
more...
Hands-on Microsoft Project

The first version of our 2-day Hands-on Microsoft Project course was developed in 1999, and was based on Microsoft Project version a 98. Since then, there have been numerous upgrades to Microsoft Project, and our original course has kept pace, with updated courseware for MSP versions 2000, 2002, 2003, and, now 10 years later, 2007.
The secret to this coursea s success, and its 10-year long
more...
Project Management Applied Tools and Techniques
...
Included as part of the course materials is a course reference book - approximately 50 pages of notes that parallel the key messages contained in the course. Also included are sample project management templates, provided in both hard-copy and electronic format. These materials assist participants in the transition from applying project management concepts in the classroom to applying them
more...
From HBF Networks
Administering CallManager and Unity
...essary to handle the addition of users, changing of user preferences, basic phone installation, changing Unity voice mail subscribers, and all the day-to-day management needs that are associated with IP telephony system. The course lecture is based on Cisco Unified Call Manager 5, the student has the option to request labs using either Cisco CCM version 4.1 or Cisco UCM version 5.
more...
From Resources Unlimited
Lateral Thinking Certification (Train-the-Trainer)


Lateral Thinking Certification
You must complete a Lateral Thinking Certification in order to teach Lateral Thinking and to purchase Lateral Thinking training materials. We strive to create strong relationships with our Certified Lateral Thinking Trainers and promise to support you with whatever assistance, tools and expertise you require.
Lateral Thinking Certification Qualifications
more...
From Data-Scribe (r)
CiviCRM Rockstar Training

We offer 2-hour classes that cover all features of CiviCRM, an open source constituent relationship management program especially for nonprofits. It includes contact, membership, contribution, and event management.
Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information.
This class is held onsite (at your location or
more...
Joomla Rockstar Training

We offer 2-hour classes that cover key features of Joomla!, an open source content management system that allows businesses and organizations to create robust Web sites without needing technical expertise.
Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information.
This class is held onsite (at your location or ours) or
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Drupal Rockstar Training

We offer 2-hour classes that cover all key features of Drupal, an open source content management system that allows businesses and organizations to create robust Web sites without needing technical expertise.
Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information.
This class is held onsite (at your location or ours)
more...
From Rich Hessler Solar Sales Training
PV Solar Sales Training

Residential solar sales training, materials, estimate calculations and presentation tools. If you're going to sell solar, we give you all the technical training and sales tools you need.
This residential solar sales training course is well-documented for your reference. It gives you what you need to know quickly and easily. After this solar sales course you will have the skills and tools to
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From Last Minute Training
Adobe Acrobat 90 Pro Level 1 Intro
You may have used different applications to create documents for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback.
more...
Implementing Cisco Gateways and Gatekeepers v20GWGK v20 - Arp
Get the information &practice activities to install, configure, monitor & troubleshoot Cisco voice gateways & gatekeepers in Enterprise installations, in accord with the recommendations of Cisco's Solution Reference Network Design for IP Telephony guides
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Introduction to Business Architecture for the Public Sector - nexient
Participants will learn the role of Business Architecture within Enterprise Architecture. They'll describe the use of business models in representing business strategy, operations, information & work, value & benefits of public sector reference models.
more...
Excel 2007 More Functions and Formulas
Do you need to do more advanced calculations? Do you want to use more of the 300+ built-in Excel functions? This class covers four groups of common functions: logical functions, text functions, lookup and reference functions, and conditional functions.
more...
Excel 2003 More Functions Formulas
Do you need to do more advanced calculations? Want to learn to use more of the 300+ built-in Excel functions? This class covers four groups of common functions: logical functions, text functions, lookup and reference functions, date and time functions.
more...
Microsoft Excel 2000 - 2003 Level 1 - nexient
Who should attend?
This 1 day training course is intended for new users of Excel 2000/ 2002/ 2003.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Open and move around in an Excel workbook to learn navigation skills necessary for creating and using Excel spreadsheets
Organize columns and rows to accommodate information and edit
more...
Microsoft Office Word 2007 - Level 3 - nexient
You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.
Upon successful completion of this course, students will be able to:
- use Microsoft Office Word 2007 with other programs.
- collaborate on
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Microsoft Word 2002-2003 Advanced Training- Compuease
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart, themes and watermark features as well to control a big document using master and subdocuments and
more...
Adobe Acrobat 80 - Level 1- Presidio Learning Center
...t applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 8. 0 to make your information more portable, accessible, and useful to meet the needs of your target audience.
more...
Introductory PC Troubleshooting and Maintenance
Avoid the frustration of a computer that doesna t work! With some basic troubleshooting skills and maintenance advice you can take care of the most common PC difficulties. You'll also learn about computer viruses, spyware and other malware and what to do to stop them in this hands-on workshop.
During this half-day session, participants will learn:
basic maintenance for optimal performance
more...
Installing and Configuring the Windows Vista Operating System - Nexient
...ist interested in learning about, assessing skills, using reference products, or taking exams to prove his or her knowledge/ skills/ experience related to Microsoft's Windows Vista technologies. Technology specialists:
Value and may be working toward an extensive, deep technical knowledge in a particular technology.
Are interested in drilling down into the details of Windows Vista
more...
Adobe Acrobat 80 - Level 1
...t applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 8. 0 to make your information more portable, accessible, and useful to meet the needs of your target audience.
more...
Microsoft Word Advanced Training
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart, themes and watermark features as well to control a big document using master and subdocuments and
more...
Adobe Acrobat 8 - Level 1
...t applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. Upon successful completion of this course, students will be able to: access information in a PDF document; create PDF documents; modify PDF documents; add PDF
more...
Microsoft Excel XP 2003 Level 2
After you complete this course you will be able to do the following:
* Name and Reference Cells
* Protect Data
* Create Links
* Use Basic Excel Functions
* Create Charts
* Create Databases
* Work with Data Series
... Participants who complete this course will receive a certificate of completion as well as a course manual ...
more...
Microsoft Excel - Module 2 Functions and Multiple Worksheets
This course is the second of six modules (levels) that we have to offer for Microsoft Excel 2000/2002/2003...
Objectives
* Use labels and reference names in formulas
* Use simple and complex mathematical
* functions
* Manage workbook worksheets
* Perform calculations with references to multiple
* worksheets and multiple workbooks
* Summarize data with data
more...
Microsoft Excel XP 2003 Level 2 (1 Day)
Location: Vancouver Date: 2008-05-14
List Price: $199 Offered Price: $159.00
Seats Available: 2
After you complete this course you will be able to do the following:
* Name and Reference Cells
* Protect Data
* Create Links
* Use Basic Excel Functions
* Create Charts
* Create Databases
* Work with Data Series
For more information please call 1-877-313-8881 or copy
more...
Microsoft Excel XP 2003 Level 2 (1 Day)
Location: Vancouver Date: 2008-05-09
List Price: $199 Offered Price: $159.00
Seats Available: 2
After you complete this course you will be able to do the following:
* Name and Reference Cells
* Protect Data
* Create Links
* Use Basic Excel Functions
* Create Charts
* Create Databases
* Work with Data Series
For more information please call 1-877-313-8881 or copy
more...
Introduction To VB.net (5 Days)
Location: Ottawa Date: 2008-04-28
List Price: $2375 Offered Price: $1725.00
Seats Available: 1
Visual Basic is a tool for productively building type-safe and object-oriented applications. It allows developers to create a wide range of Windows, Web, mobile, and Office applications built on the .NET Framework. This course will focus on introducing participants to the basics including: The .net
more...
Microsoft Excel XP 2003 Level 2 (1 Day)
Location: Vancouver Date: 2008-04-07
List Price: $199 Offered Price: $139.00
Seats Available: 2
After you complete this course you will be able to do the following:
* Name and Reference Cells
* Protect Data
* Create Links
* Use Basic Excel Functions
* Create Charts
* Create Databases
* Work with Data Series
For more information please call 1-877-313-8881 or copy
more...
Microsoft Excel XP 2003 Level 2 (1 Day)
...se you will be able to do the following:
* Name and Reference Cells
* Protect Data
* Create Links
* Use Basic Excel Functions
* Create Charts
* Create Databases
* Work with Data Series
You will also receive a certificate of completion to indicate that you have completed this course.
For more information please call 1-877-313-8881 or copy this link into your
more...
Microsoft Word Advanced Training

Location: Ottawa Date: 2008-02-25
List Price: $235 Offered Price: $188.00
Seats Available: 2
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart,
more...
Microsoft Access 2003 Level 3 (1 Day)

Location: Vancouver Date: 2008-01-30
List Price: $279 Offered Price: $195.00
Seats Available: 2
Outline
Section 1
Formatting Fonts with the Formatting Toolbar
Changing Text Alignment
Using AutoFormat
Changing Colors
Applying Special Effects
Using the Format Painter
Adding Pictures and Lines
Aligning Controls with One Another
Changing a Control s Formatting Properties
Section 2
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Microsoft Word Advanced Training (French Instruction, English Software)

Location: Ottawa Date: 2008-01-31
List Price: $235 Offered Price: $164.00
Seats Available: 2
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart,
more...
Microsoft Word Advanced Training

Location: Ottawa Date: 2008-01-30
List Price: $235 Offered Price: $164.00
Seats Available: 2
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart,
more...
Introduction To Visual Basic .NET

Location: Ottawa Date: 2007-06-11
List Price: $2395 Offered Price: $1675.00
Seats Available: 3
Introduction To Visual Basic .NET
ID: INTVB3 Course Length: 5 DAYS
Module 0: the .NET Platform
The Application Tiers: 1, 2 and 3-tiered.
The Application Model: User, Business, and Data Services.
The .NET Framework Architecture
Value Types and Reference Types
Creating a Visual
more...
Microsoft Excel: VBA Development

March 23rd
9:00 am to 4:00 pm
DELIVERY: Instructor led, group paced, classroom delivery learning model with structured hands on activities and assignments.
MATERIALS: Participants receive reference materials related to course topics. Follow up support by email or phone, on topics covered, is available to participants for 90 days.
PREREQUISITE: Microsoft Excel: Advanced
FURTHER LEARNING:
more...
From Ascend Training
HTML Web Development and Dreamweaver 8


... Blockquotes and lists. Anchoring with HREF, or Hypertext REFerence
Using Dreamweaver CSS styles instead of HTML tags
Dreamweaver Training Class: Unit 2:
Adding Images to your Web PageDistinguishing between elements from its tagsBlock-level Formatting vs. Character Formatting ElementsUsing Hypertext Transfer
more...
From Power Diversity, LLC
Tactical Communication Finding the Words
...nd skill
Each participant will also receive:
1. Quick-reference flash cards for review
2. An audio program with the tactics and tools learned in the workshop
3. Access to on-line follow-up resources FOR FREE
Imagine if tomorrow you could transform the communication
skills of your entire organization. Now you can--but you dona t
need another communication trainer--you need a
more...
From Hands On Technology Transfer, Inc.
Writing a Windows Device Driver


This hands on training course provides the knowledge and practice necessary to begin writing Windows device drivers for all modern Microsoft operating systems including Vista, Windows XP, Windows 2003, Windows 2000 and Windows NT 4. 0. The course provides a thorough grounding for Windows device driver development including core technologies such as how to create a basic driver, the fundamental
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From AspenTech Consulting Group, Inc
ACT Customization and Administration Training Class
This class is ideal for either a corporate ACT Administrator responsible for customizing a shared database on a network or a single user looking for a greater degree of ACT! customization fields and layout) and productivity. This class will review database design principles, as well as tips & tricks for easy customization. Installation and maintenance of ACT on a network will also be covered.
more...
ACT Power User Training Class

This class is designed for ACT users at all levels who are ready to improve their skills. If you're looking to really maximize the power of ACT and increase your effectiveness using it, then this class is the right one for you. Each student will receive hands-on instruction, using state-of-the-art laptops in our custom designed-classroom in Plymouth. You will receive a manual for reference, a
more...
From Webucator
Enterprise JavaBeans (EJB) Training



This EJB training class offers the Java programmer a grounding in the Enterprise JavaBeans (EJB) architecture and the skills to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application
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From ITSM Academy
ITIL V3 Managing Across the Lifecycle
.../ 28 Study Hours)
Learner Manual (excellent post-class reference)
Study aids and sample exams
Participation in Living the Lifecycle ®, ITSM Academy's unique series of case study-based exercises
Exam Preparation
In-Class Exam
Notes:
The Managing Across the Lifecycle exam is a very challenging test. Upon registration, learners will be provided a pre-course reading list.
more...
ITIL V3 Lifecycle Course - Service Transition ST
.../ 21 Study Hours)
Learner Manual (excellent post-class reference)
Study aids and sample exams
Participation in Living the Lifecycle , ITSM Academy's unique series of case study-based exercises
Exam Preparation
In-Class Exam
Notes:
The Service Transition exam is a very challenging test. Upon registration, learners will be provided a pre-course reading list. Learners will
more...
From Asktenali.com
Effective Leadership




This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities and discuss team stages, communication, conflicts, roles and motivation.
Workshop Information
The workshop is intended to be provided in a Workshop format. A variety of practical examples and case studies will also be
more...
Workshop on Effective Communication





...and other supporting information, to take away for future reference.
Target Audience
This workshop is designed for Entry Level Professionals, Executives, Front office Professionals, Managers, Supervisors or for anyone who desires to enhance their communication skills.
The Topics covered are
Understanding Self, Role and Environment/Verbal and Non Verbal Communication (Body Language),
more...
From Ace Technologies
Voice Over IP








...k:
You will receive a high-quality workbook a valuable reference packed with detailed notes, diagrams and practical explanations, with experience, tips and templates you can put to immediate use.
Training Mode:
Regular/ Part-time/ Online
First day registration and then course materials will be distributed.
The course will begin on the second day and it will be of one and half hour
more...
From Sicher Global Solutions Inc.
Oracle SOA BPEL ESB Training ( Class Room and Online)













We are commencing New Batch on OBIEE / Informatica (With Projects) In-House & Online (Virtual Class Room) Training program on 15th November 2009, Learn from Oracle Partners
Join our Free Demo (Class Room & Online Training)
1) Application with server access for practices 24/ 7
2) Training provided by Experienced Working Professional & Industry Top-notch Consultants
3)
more...
Free Demo on OBIEE Siebel Analytics on Nov 15th 09












Dear Info
We are commencing New Batch on OBIEE / Informatica (With Projects) In-House & Online (Virtual Class Room) Training program on 15th November 2009, Learn from Oracle Partners
Join our Free Demo (Class Room & Online Training)
1) Application with server access for practises 24/ 7
2) Training provided by Experienced Working Professional & Industry Top-notch
more...
Oracie Financial Training Class Room Online













Hi,
We are commencing New Batch on OBIEE / Informatica (With Projects) In-House & Online (Virtual Class Room) Training program on 15th November 2009, Learn from Oracle Partners
Join our Free Demo (Class Room & Online Training)
1) Application with server access for practises 24/ 7
2) Training provided by Experienced Working Professional & Industry Top-notch Consultants
3)
more...
Free Session on Oracle Apps 11i Oracle Apps R12 Starting on Oct 25 2008













...SAP. Limited seats only.
Appreciate if you can give Reference & Forward this mail to Someone who Might Be Interested in this Course
For the Training Summary Please Click on the Link
Oracle Apps 11i: http://www. sicherglobal. com/ orfcombo11i. htm
Oracle Apps R12 (Procure 2 pay): GL , AP, PO, AOL & Sys Admin
Oracle Apps R12 ( Order 2 Cash) GL, AR, OM, AOL & Sys
more...
Free Demo on OBIEE Siebel Analytics Class Room Online on April 26th 09












Hi,
OBIEE (Siebel Analytics) Basic & Advanced Training Starting on April 26th / 2009.
Training provided by Certified Working Professional
Class Room & Online Offered.
Our comprehensive training and projects program prepares you for the real life project scenarios.
Please click on http://www. sicherglobal. com/ training_courses_obiee. htm for the Course Contents
send Email to
more...
Oracle Financial Training Class Room Online













We are Proudly Announcing Our 31st batch Of Oracle Financial Training
a) Oracle Financial ( http://www. sicherglobal. com/ orfcombo11i. htm )
Offering 1st Session Free to commence from April 26 th / 2009.
Online & Class Room Training.
Training provided by Certified Working Professional & Industry Top-notch Consultants
Excellent infrastructure with high-end servers & Easy access to our
more...
Oracle Financials OBIEE CRM Training Class Room Online













...l. com/ registrations. htm
Appreciate if you can give Reference & Forward this mail to Someone who Might Be Interested in this Course
Thank you,
Regards,
Sicher Global Solutions Inc.
150 W Iowa Ave, Suite # 101
Sunnyvale, CA 94086
Tel : 408-331- 0619 (Ext: 3114)
Fax : 1-866-770-9336
www. sicherglobal. com
Key Words: Siebel Analytics, OBI, OBIEE, oracle pl/ sql,
more...
OBIEE Siebel Analytics Training Class Room Online Starting on Dec 13th 2008
We are planning to Start New batch On OBIEE (Siebel Analytics) Basic & Advanced Course and Offering 1st Session Free to commence from Dec 13th / 2008. IN House training & Online offered. Training provided by Certified Working Professional
Our comprehensive training and projects program prepares you for the real life project scenarios.
Please click on http://www. sicherglobal. com/
more...
Oracle CRM Training Class Room Online Starting on Nov 29th 2008













We are planning to Start our 26th batch On Oracle CRM Training and Offering 1st Session Free to commence from Nov 29th / 2008. IN House training & Online offered. Training provided by Certified Working Professional
Our comprehensive training and projects program prepares you for the real life project scenarios.
Please click on http://www. sicherglobal. com/ orfcombo11i. htm for the Course
more...
Oracle Financials Training Class Room Online Starting on Nov 29th 2008
We are planning to Start our 26th batch On Oracle Financials Training and Offering 1st Session Free to commence from Nov 29th / 2008. IN House training & Online offered. Training provided by Certified Working Professional
Our comprehensive training and projects program prepares you for the real life project scenarios.
Please click on http://www. sicherglobal. com/ orfcombo11i. htm for the
more...
Free Session on OBIEE Starting on Oct 25 2008













Hi,
We are Planning to Start New batch On OBIEE (Siebel Analytics) and Offering 1st Session Free to commence from October 25th / 2008. IN House training & Online offered. Training provided by Certified Working Professional
Our comprehensive training and projects program prepares you for the real life project scenarios.
Please click on http://www. sicherglobal. com/
more...
From Epiphany Training Limited
Aderant Expert
Aderant Expert is a Time recording, Expenses and Billing system that has extensive backoffice facilities for financial experts with an easy to understand front office. The system is tailored by Aderant technical staff to work with your Financial processes.
Epiphany Training Ltd trains the non financial users to use the Time, Billing, Expenses and Inquiries portions, which is the Front Office
more...
From IFRS Consultants
Risk Management

Our program on Risk Management gives an introduction into the leading models and principles of risk management. Citing concrete examples in the context of the current crisis, it demonstrates the benefits of effective risk management on firms, as well as the costly perils of risk management deficiencies. It is specifically tailored to the emerging roles of accountants and auditors in risk
more...
Revenue Recognition under IFRS- Workshop 1 of 2

...S are currently
less than explicit. In these instances, reference is made to related US GAAP.
We will review the following standards and related interpretations in so far as they relate to revenue recognition:
IAS 11: Construction Contacts
IAS 17: Leases
IAS 18 : Revenue Recognition
In Revenue Recognition II, we explore in detail, guidance under US GAAP.
Revenue Recognition I is
more...
From NACE EDUCATION
PHP Hypertext Preprocessor
...TP environment variables
* Magic Constants
* Variable References
PHP Operators
* Arithmetic Operators
* Logical Operators
* Relational Operators
* The Identity Operator
* Bitwise Operators
* Other Operators
* Assignment Operators
* Operator Precedence and Associativity
Conditional Tests and Events in PHP
* True and False
* If
* Comparing Strings and Numbers
more...
From kssinfotech
MEDICAL TRANSCRIPTION COURSE /TRAINING IN BANGALORE
...breviations
Anatomy and Physiology
Pharmacology
-
Drug References & Instruments details
DRUG LISTING - generic alpha, name brand cross-reference, plus 200 of the most commonly prescribed drugs.
types of reports
A. Report Types
B. OUTPATIENT REPORTS
C. INPATIENT REPORTS
SECTION II
Keys (actual transcribed reports) to the 16 hours (1,000 minutes) of dictation - all physician dictation,
more...
From Colossal Technologies
Agile Software Development
...cremental and Iterative Software Development with special reference to the practices of Scrum and Extreme Programming.
Target Audience
Agile is aimed at anyone with a specific interest in Agile practices. Typical job titles of attendees will include: Senior Software Engineer, Team Leader, Software Consultant, Development Manager, Programming Manager, Project
Manager, Tech Lead and
more...
From Resolutions Training & Consulting
InDesign CS4 Advanced


In this course, students learn how to combine InDesign documents into a Book; Number pages, Chapters, and Paragraphs in a Book; Synchronize Styles, Variables, Master Pages, Numbering Lists, and Swatches Youa ll also learn how to create an automatic Table of Contents; how to set up an automatically generated Index - including defining Index Markers for an index, tagging and editing index entries,
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InDesign CS3 Advanced


In this course, students learn how to combine InDesign documents into a Book; Number pages, Chapters, and Paragraphs in a Book; Synchronize Styles, Variables, Master Pages, Numbering Lists, and Swatches Youa ll also learn how to create an automatic Table of Contents; how to set up an automatically generated Index - including defining Index Markers for an index, tagging and editing index entries,
more...
From APW-CTS Professional Services
AutoCAD Civil 3D Training







Live instructor Lead Training on AutoCAD Civil 3D 2010 (or earlier version).
Training will provide a bascic understanding of AutoCAD Civil 3D.
This Training will include a Civil 3D vBook which is a searchable video recording of the class, for the students to reference as needed.
For vBook Information go to: http://www. retrieve. com/ product_tours. htm
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From Human Resources Services
G K Lim's Key Account Management
...led workshop-manual-cum-resource-book for easy on-the-job reference;
Each participant receives zipped folders containing over 50 articles on KAM and selling skills written by various authors;
OBJECTIVE
To help participants acquire and internalize tested, proven and widely used selling techniques using engineering and project management approaches, so that each sale is accomplished
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From Resolutions Training & Consulting
QuarkXPress 8 Advanced



QuarkXPress includes a trio of long-document features tailored for book publishers: the Books, Lists, and Index features. In this course, youa ll learn how to combine several QuarkXPress projects into a Book, control page numbering and styles within that book, and synchronize book styles. Youa ll also learn how to create an automatic Table of Contents by defining and building a List, including
more...
From Advanced Concepts
MS FrontPage
...ced (Windows)
Course specifications
Course number: Error! Reference source not found.
Software version number:
Course length: Error! Reference source not found. day
Course description
Overview: Students will learn advanced FrontPage 2000 features to create web pages and manage web sites for the World Wide Web or their corporate intranet.
Benefits: Students will learn how to design, build, and
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From The Door Supervisor Training Organisation
SIA Door Supervisor Security Guard Course
...n for an extremely well run and enjoyable course, (Course reference ncds-PO10009) the instruction by Tracey was first class and full of enthusiasm. I will most certainly attend more courses with you and will be recommending you to colleagues and friends."
Trevor from Bournemouth:
"I found the course very enlighting & and informative, although I have done door work in the past & consider
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From Spectra Mind Solutions
Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai












...d time-management ,Case Studies exercises were Excellent. Reference Kit was very useful ,Knowledge level of faculty, coverage and examples given was very good. Overall a pretty good program "
Mr. Anil Saini (BA UK) - " The program was well structured with good sense of humor from the trainer Organized well. I liked the way things were presented. "
Mr Srinivas - (BDE, Applabs- Hyd) -
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From Navigator Project Finance
Debt Modelling Masterclass


...ate a Robust Copy & Paste Macro to solve a circular reference due to Interest on an Average Balance
* Calculating Interest on an Average Balance without a circular reference and without Visual Basic
* Principal Sculpting Algebraic solution of repayment for a constant / target DSCR (without Visual Basic)
* Principal Sculpting - Building a Graphical User Interface to
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From The Leaders Institute
High Impact Leaders
The High Impact Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our
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From Trimentus Technologies Pvt Ltd.
ITIL v3 Foundation
...Overview
The courseware has been designed to serve as reference material much beyond the course and during implementation too. Visit www. trimentus. com/ IT/ itilv31. html for more information about the course.
Extra Value Addition from this course
This course also provides an overview of ISO/ IEC 20000 Standard and organizational certification against this standard ISO/ IEC
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From Technology Training, Inc.
Reliability for Product Quality


This course approaches reliability from a common-sense direction. The statistical methods are covered with reference to practical considerations.
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From Symbiosis
Adobe Photoshop CS3 Essentials


...tforms each course is delivered with training material or reference for the delegate to take away. The Photoshop
CS3 Essentials course starts from the program basics and quickly builds knowledge and confidence in how to navigate the application
and use the tools to create, edit and save bitmap files. This involves both creating bitmap images from scratch and editing existing
image files.
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From Bigtec Pvt. Ltd.
SOA From Concepts To Practises

The worldwide integration software and services spend for the year 2006 alone stood at $4.6 billion and is anticipated to reach over $11.5 billion by 2013. In India, according to IDC, integration services market is growing at a CAGR of 37.4% and is headed to reach $30 million in services by the end of 2007. This presents myriad opportunities and challenges to the Indian IT Services industry in
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From Technology Training, Inc.
Geometric Dimensioning & Tolerancing (GD&T


This short course introduces the concepts of size control and material tolerances. After defining terminology to be used, geometric characteristics and symbols, the course demonstrates how the geometric system works, using practical applications, blue-print reading and interpretation. The course covers application of position tolerance measurement and limits of size methods. Form tolerances for
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From Project Management Research Institute
PMdistilled 3 day PMP preparatory workshop at Bangalore, Kochi and Muscat during December 2009
Project Management Research Institute conducts it three day PMP preparatory workshops in India, UAE, Qatar, Muscat and Bahrain. This program is divided into three phases;
1) PMessentials (online) to impart the basic project management concepts, and is delivered online. Upon completion of this module, the participants gets into the three day classroom training called PM face2face.
2) PM
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From Financial Training Associates Ltd
PROJECT FINANCE MODELLING MASTERCLASS FOUR DAYS
...est calculations
a Linking it to the model
Circular references
a Circularity and consequences
a What triggers a circular reference?
a Tools for breaking the circular reference
a Avoiding circular references
Developing key ratios and analytical features
a Calculating DSCR for senior and mezzanine providers
a Preparing and analysing outputs from multiple scenarios
a
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FINANCNIAL MODELLING TRAINING - FORECASTING FINANCIALS IN AN EXCEL MODEL - THREE DAYS
...ers for equity investors
a The impact of loan stock & preference shares
a The impact of mezzanine
a Iterating to optimise rewards to key participants
Case study: delegates iterate with a a back of the envelopea deal structure to optimise returns
Session 13: more advanced modelling topics
a Modelling revolving credit facilities and more complicated debt structures
a How
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VALUATION - TWO DAYS
...ng firm value (enterprise vs. equity value), calculating reference multiples, applying them to target companies and valuing target companies using various valuation techniques.
Detailed case study work: Participants will value a variety of target companies using comparative and absolute (DCF) methods. The course will be punctuated with detailed case work and exercises, frequent opportunity
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From Aspect Training
Excel Introduction
Over the years, the king of all spreadsheet programs has grown from a fairly simple calculator into an application with the ability to perform highly complex operations. The problem for most is figuring out where to start and how each of the functions can be used. Books are great reference tools if you already know what you're looking for, but Aspect Traininga s Excel training courses are where
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From Acelentia Consulting Services Private Limited
Weekend Batch - Project Management Professional (PMP) Workshop +91 9986299918
...niques-Output Chart for all 44 processes
- A Quick Reference Guide to provide ready reference on PMBOK
- Acronym, its expansion and brief description of those
- A detail Glossary of PMBOK
- Professional and relaxed learning environment.
- 35 PDU? s/ Contact Hours Certificate
- Lunch with tea/ coffee and snacks
Your Investment:
Early Bid
more...
From Power-Tech Engineers, Inc
Primavera 6 courses 102 106 Togather



...
a Describe the difference between a work product and a reference document to a specific criteria
a Create a document record
a Link the document record to a project document or work product
a Assign the project document to an activity or WBS
Formatting Schedule Data
a Group activities according to a specific criteria
a Sort activities
a Apply a filter
a Create a
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From Project Management Research Institute
PMdistilled instructor led e-learning program
...ing for the exam ( 1 hour)
Watch the video
Read the reference material (experience sharing)
Module 12 - Project integration management ( 1 hour)
Take the online test
Submit it for evaluation
Module 13 - Project scope management ( 1 hour)
Take the online test
Submit it for evaluation
Module 14 - Project time management ( 1 hour)
Take the online test
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From Consulting Concepts, LLC
Sharepoint Designer 2007 - Foundations




Interacting with Sharepoint Designer
Page Creations
Element Additions
Advanced Element Additions
Using Advance Elements
Site Creation
Navigating through the Site with Ease
Site Page Modifications
Page Property Modifications
Adding (Folders) Organization to your Site
Text Formatting
Advanced Text Formatting
Formatting Tools and Tricks
Reference Tools
Using Layers
Page Views and
more...
From Microsys Technologies and Solutions Pvt. Ltd.,
Corba/C++/Java

...rtable Object Adapter
IOR for Objects
Reading an Object Reference from a Load file system
ORB Interface
Converting Object references to Strings
Object Reference Operations
ORB and OA Intialization and Initial References
ORB Initialization
Obtaining Initial Object References
Current Object
Implementation Repository
Using Event Service
Service Description
Generic Event Communication
The
more...
Java/J2EE Performance Tuning
What is Performance?
The Performance Process
Measuring performance
Java Performance Coding Best Practices for the J2SE
RAM Footprint
Controlling Class Loading
Object Mutability: String and Other Things
Algorithms and Data Structures
Using Native Code
Reflection and performance
Profiling
The Truth About Garbage Collection
Reference Objects
Detailed look at BEA JRockit JVM and its console
more...
From Applied Office
Microsoft Office 2007 - Overview



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft PowerPoint 2003 for Beginners



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Publisher 2003



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Outlook 2003



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Access 2003 - Beginning



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Access 2003 - Intermediate



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Word 2003 - Mail Merge



...puter lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 - Creating Charts



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 - Tips and Tricks



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 - Formulas and Functions 1



...how to manage and link multiple worksheets, absolute cell references, named ranges, and expressions that span and summarize multiple worksheets. Knowledge of Excel basics are required.
~~~~~~~~~~~~~~~~~~
About the Location
Classes are located at the beautiful University of the Pacific
campus in a state-of-the-art hands-on computer lab and include:
* class notes
* a Quick
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Microsoft Excel 2003 - Formulas and Functions 2



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 - Pivot Tables



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 - Locking a Workbook



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Excel 2003 for Beginners



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Word 2003 - Styles
...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Word 2003 - Forms and Tables



...computer lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Word 2003 - Intermediate Formatting
...puter lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
Microsoft Word 2003 for Beginners



...puter lab and include:
* class notes
* a Quick Reference Card
* a Certificate of Attendance
* 90-day follow-up guarantee
Your registration email will include directions and parking information. Parking is free, and located adjacent to the computer lab.
~~~~~~~~~~~~~~~~~~
Special Offers
Take advantage of these two special offers:
* Register three (or more)
more...
From Wintrac Inc.
Advanced C++ Programming
...of C++ concepts are studied, including smart pointers and reference counting. The third module introduces the Standard Template Library (STL). The main components of data structures, algorithms and iterators are covered. Illustrations are provided of a number of important containers, such as vectors, stacks, queues, lists and sets. Extensive programming examples and exercises are provided. A
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From Teracom Training Institute
Understanding Voice over IP



Understanding Voice over IP is a comprehensive two-day course for non-engineering professionals
who need to get up to speed on VoIP, understand the fundamentals, jargon and buzzwords, along with
SIP, PBX replacement, convergence, carrier services and interconnect, implementation issues and
solutions, VoIP system vendors, business and deployment cases and project management.
Taking this VoIP
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From Segullah and Company Limited
Anger Management
...situations. You will leave the course with a set of handy reference cards to remind you of key skills and techniques learned during the course which you can use in your day to day activities.
By the end of this course you will be able to:
a Develop an understanding of hostile and negative behaviour
a Understand the impact of anger on personal behaviour and breaking out of the
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From Krest Technologies
academic projects for BTech BE MTech MSc MCA MS
Academic Projects offered by KREST TECHNOLOGIES to B. Tech./.B. E.; M. Tech/ M.E.; M. S students in various areas as part of meeting their academic requirements. There is a wide variety of projects to choose from and you have options for doing it either in Windows or Linux platform or on hardware and power systems simulation (PSCAD, SIMULINK, Pspice and Labview), DSP, VLSI.
At KREST students
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From Wintrac Inc.
AutoCAD 2010 Update for AutoCAD 2009 Users
...ation tool updates, the new Measure tools, publishing and reference file enhancements, and customization updates. The most exciting new feature covered in the courseware is Parametric tools that can be used on objects and within Dynamic Blocks.
A major new feature is the introduction of geometric and dimensional constraints for 2D objects and dynamic blocks. These tools give you much
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Adobe Acrobat 9.0 Pro Level 1
...d different applications to create documents for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe? Acrobat? 9. 0 to make your information more portable, accessible, and useful to meet the needs of your target audience.
You
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Enterprise JavaBeans
...t process for entity and session beans in depth. The J2EE reference implementation is used for all demo and lab work, and we emphasize portable EJB 2. 1 code.
The focus for the first module is on end-to-end connectivity. The module follows a path roughly from the data layer to the presentation layer, so we look at entity beans first, and work demos and exercises in both Bean-Managed and
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Introduction to EJB
...cess for entity and session beans in depth. The J2EE 1. 4 reference implementation is used for all demo and lab work, and we emphasize portable EJB 2. 1 code.
The focus for this course is on end-to-end connectivity. The course follows a path roughly from the data layer to the presentation layer, so we look at entity beans first, and work demos and exercises in both Bean-Managed and
more...
From the Henderson Group
How to Audit zOS with USS TCPIP FTP and the Internet
This class is a logical follow-on to "HG64: How to Audit MVS, RACF, ACF2, CICS, and DB2 Security". Mainframe Data Security Officers will benefit from this class, as well as IT auditors. Now that most mainframe installations have connected at least one mainframe to the Internet, auditors and security staff need to address the effect this has on mainframe security. IBM has made these Internet
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From Incisive Media Ltd
Market data technology training
Despite challenging business conditions in the finance sector,
banks and other institutions continue to implement higher
performance and broader based market data systems. Some
organisations are focusing on improved market access and
others are looking for overall price and performance value.
Attendees will gain key understandings of the technical,
administrative and cost control aspects
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From LeoSoft Consultants
Telecommunications in Transitiontraditonal to VOIP
...easure voice quality
Describe IP
Describe the IETF/ OSI reference models
Describe TCP, UDP, RTP, RTCP
Describe the H. 323 protocol suite
Describe H. 323 gateways and gatekeepers
Describe H. 323 signaling, call setup, and teardown
Scale H. 323 architectures
Describe SIP, SAP, SDP and RTSP.
Recognize and understand basic SIP syntax
Describe SIP components, signaling and call setup
more...
From Faranani Facilitation Services (PTY) LTD
HIV AIDS in the Workplace for Peer Educators Course
...the core theoretical knowledge around STIs, with specific reference to HIV/ AIDS. The course has a specific focus on the impact on vulnerable groups. Peer Educators or Counsellors are trained in prevention techniques, the importance of pre and post test counselling, as well as advocacy work informing communities of the rights of HIV positive people. The learner is introduced to HIV policies
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From VoiceBootcamp
CCVP Bootcamp
... particular topic from Cisco SRND Guides (SRND = Solution Reference Network Design Guide) available from www. cisco. com/ go/ srnd We focus mostly on the LAB which gives you the basic theory of what a Hunt Group is, for example, and show you the lab and let you do the lab. From the Troubleshooting Module, we have removed the repeated topics and focus on new topics and the labs.
5109 Steele Ave
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From Talent Shout Business Consultancy
Basic Customer Service Program




Course Outline
I. Ita s Our Client a The Customer Service Perspectives
II. Communication Skills
a. Active Listening
b. Asking Questions
c. Paraphrasing
d. Telephone Etiquette
i. Handling Incoming Calls
ii. Handling Outgoing Calls
III. Suspending Frame of Reference
IV. Handling Complaints
a. Types of Customer Complaints
b. Factors in Complaint Handling
c. Golden Rules for
more...
From Victoria International College of Business and Technology
SAP HR Training Class Toronto Class on each Sat Free one trial lesson
...
Day 3 - (5 Hrs)
a Enterprise Structure (Creating IMG Reference Guide)
Client
Company Code
Personnel Area
Personnel Sub Area
a Personnel Structure (Creating IMG Reference Guide)
Employee Group
Employee Subgroup
Payroll Accounting Area
Payroll Data
Pay Scale Structure / Remuneration Level
Day 4 - (5 Hrs)
a
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NET Framework MCTS Certificate Real Project Training Class in Toronto
... Server 2008. The term REAL in CMS-REAL is an acronym for Reference implementation, End-to-end, At scale, and Lots of users.
The project will be led by experienced consultant. You will be involved in full life cycle of software development in the enterprise environment.
a Project Methodology - Microsoft Solution Framework
a Data Modeling Tool - Microsoft Visio
a Data Access - LINQ
more...
From Training Connection
Excel Training - Chicago
...A Formula Using Keyboard
How To Enter A Cell or A Range Reference Using Mouse
How To Use AutoSum To Calculate Total Quickly
How To Use Relative References
How To Use Absolute References
Using Simple Functions
How To Enter A Function Directly
How To Use Paste Function
Using AutoCalculate and Labels
How To Use AutoCalculate To Calculation Without Using Formula
How To
more...
From the Henderson Group
Effective RACF Administration

...es found in the latest release), and a valuable 400+ page reference manual. Stu Henderson has successfully taught this course to RACF administrators, system programmers, and auditors since 1986. This is his most comprehensive RACF seminar, designed to give beginner and experienced administrator alike a deetailed plan to implement RACF completely and effectively. This course will give you a
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Advanced RACF Administration

Shows advanced users of RACF security software how to get the most out of it.
This advanced RACF training course gives you a powerful understanding of how to use the advanced features of RACF, to support RACF with UNIX, TCP/IP, the Firewall, and the OS/390 WorldWide Web Server. This course will get you ready to deal with RACF and Sysplex, as well as digital certificates and cross-platform
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From Orga-Naqsis
PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011



... courses are implemented in compliance with the following reference standards:
ISO 19011:2003, ISO 9001: 2000, ISO 14001: 2004
Prerequisites
A basic understanding of management systems and requirements of ISO 9001 and/or IS0 14001. These tools can be extended to others standards : ISO 22000: 2005,
ISO/TS 16949: 2002, etc
Participants
Professionals involved in implementing, maintaining
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From Metrofuser
Basic color laser theory and troubleshooting
basic color laser theory and troubleshooting
This is a class for the beginning technician. Class will cover: Brief history of color laser printing technology with an introduction to major manufacturers equipment, theory of color laser technology with an emphasis on major component differences, major components, high mortality parts, evolution of design, and industry terminology, basic
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From Brode Training and Consulting
Introduction to UNIX


This class is intended for the UNIX novice and will teach the basic skills required to comfortably function in a UNIX or Linux environment.
The course includes many lab exercises and a large number of examples. It also is fully indexed and can be used after the training as an excellent reference guide.
You will not find a more thorough introductory course anywhere.
The price specified is for
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From MedicoLogic
Medical Terminology for Sales Professionals

...ouse" training needs.
Medical sales activity often makes reference to anatomy, physiology, medical conditions and their pharmaceutical treatments. Consequently, our courses are designed to provide a short introduction to the terms and abbreviations in these areas.
As with all MedicoLogic training, clients have the freedom to choose the content of any course to match their needs.
The
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Medical Terminology for the Legal Profession

...cialisation.
Medical claims and reports frequently make reference to terms associated with Orthopaedics (including fractures and head injuries); Obstetrics; Gynaecology; Ear, Nose & Throat; CT/MRI scans, and Cardiology.
Our courses provide delegates with an understanding of the medical terms and abbreviations commonly used in the above disciplines. They provide a basic understanding of the
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From Phoenix Consulting Services
Certified Behavioral Competency Interviewer Program


...uation process
Complete the process through testing and reference checking.
Pre workshop assignment:
You are able to provide participants with a reading assignment prior to taking the class. This assignment will have questions to be answered so the participants should come to the workshop prepared to discuss their thoughts.
Suggested Workshop Outline:
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From Boston University Corporate Education Center
Project Management Using Microsoft Project 2003
Professionals and students who understand the theory and concepts of project planning, scheduling and control are often frustrated by the difficulty of apply them in Microsoft Project This course is designed to bridge the gap between theory and the practical use of MS Project. Using a simple case study and hands on techniques, students will learn how the software works under the covers. They
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From IIHT ltd
Developing NMS and OSS Applications





...ava, Billing, Mediation Processes, eTOM, and SID. Billing Reference implementation with Java API will be Discussed.
REGISTRATION WHO SHOULD ATTEND?
DATE Project Managers, Architects, Team Lead and verification engineers of networking systems.
18TH & 19TH January 2007
ABOUT THE SPEAKER
TIME Dr. Hari, (PhD in Computer Science)
10.00 am 6.30 pm A senior professional with strong experience
more...
From Cradle Technologies
Developers 2-Day Training


The Developers Class focuses on Cradle Technologies' CT3600 MDSP family, development tools, and libraries. The course will accelerate developers productivity with hands-on training covering all aspects of designing a system based on Cradle MDSPs. This class is primarily for customers who want to use Cradle s code base as a starting point, but are interested in writing and optimizing their own
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From Thinkpath Training LLC
Developing Microsoft ASP.NET 2.0 Web Applications (Course 3201)


...Reference Training-Classes.com and receive a discount!
Thank you for your interest in Course 3201.
INTRODUCTION:
This three-day ILT course provides students with the knowledge and skills to create ASP.NET 2.0 applications. It will show the advancements from ASP.NET 1.x to ASP.NET 2.0 in creating applications. The course focuses on the new features and functionality of ASP.NET. The course
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From Boston University Corporate Education Center
Word 2003 Level III
... with other programs.
Collaborate on documents.
Add reference marks and notes to a document.
Make long documents easier to use.
Secure documents and document information.
Create Web pages.
Create a form.
Use XML in Word.
Course Content
Lesson 1: Using Microsoft Office Word 2003 with Other Programs
Topic 1A: Link to a Microsoft Office Excel 2003 Worksheet
Topic
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Excel 2003 Level I
...py Formulas and Functions
Topic 3D: Create an Absolute Reference
Lesson 4: Formatting a Worksheet
Topic 4A: Change Font Size and Type
Topic 4B: Add Borders and Color to Cells
Topic 4C: Change Column Width and Row Height
Topic 4D: Merge Cells
Topic 4E: Apply Number Formats
Topic 4F: Create a Custom Number Format
Topic 4G: Align Cell Contents
Topic 4H: Find and Replace
more...
Excel 2003 Level II
...atistical Functions
Topic 4F: Calculate with Lookup and Reference Functions
Topic 4G: Calculate with Logical Functions
Lesson 5: Sorting and Filtering Data
Topic 5A: Sort Data Lists
Topic 5B: Filter Data Lists
Topic 5C: Create and Apply Advanced Filters
Topic 5D: Calculate with Database Functions
Topic 5E: Add Subtotals to a Worksheet
Lesson 6: Using Excel with the Web
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Intermediate Java Programming
...Numeric Types Characters and Booleans Enumerations Object References Strings and Arrays Conditional Constructs Looping Constructs Varargs
2. Object-Oriented Software
Complex Systems Abstraction Classes and Objects Responsibilities and Collaborators UML Relationships Visibility
3. Classes and Objects
Java Classes Constructors and Garbage Collection Naming Conventions and JavaBeans
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Introduction to GIS Technologies
This course provides a broad introduction to GIS including the fundamentals of the science, key supporting technologies, and prominent organizations in the field. Students are introduced to the components of GIS, different data types and their sources, and the concept of spatial analysis. A series of case studies provide examples of how GIS can be applied in different disciplines. Some hands-on
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Introduction to Java Programming
...ents
7. Objects and Classes
Structured Data Classes References Instantiating an Object Assignment of Objects Initialization Garbage Collection Methods Public vs. Private Encapsulation Constructors Formatted Output
8. Characters and Strings
Char Data Type Character Codes ASCII and Unicode String Class String Input and Output String Methods
9. Modular Programming
Monolithic
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From The Career Center
AutoCAD PowerUser Level
In order to gain the true benefits of AutoCAD, we recommend that users develop
advanced productivity skills. The course begins with techniques for enhancing
CAD productivity by choosing the most efficient command for a task. It continues
with advanced techniques for drawing, editing, working with blocks and XREFs,
and plotting. The class also includes an introduction to customizing AutoCAD and
an
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Visual C#.NET
You have experience in programming in at least one other object-oriented or
object-based programming language. You are now entering the new world of .NET
programming, using the C# programming language and the Visual C#.NET integrated
development environment inside Visual Studio.NET. This is one in a series of C#
programming courses.
Upon successful completion of this course, students will be able
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Dental Terminology
INTRODUCTION TO DENTAL TERMINOLOGY is a user-friendly course designed to help the new student
understand dental terms. Unlike the other dental dictionaries or reference books which provide
words in a straight alphabetical sequence, this course presents terms related specifically to
the science of dentistry, grouping them according to specialty or area of interest.
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From Inspection Training Associates
New Construction Inspection
New Construction Inspection can be a lucrative method of business diversification for the home inspector.
As more and more homebuyers or home improvement buyers are not satisfied or unsure with the quality of the product and/or the performance of the contractor, the demand increases for construction consultants. Properly qualified home inspectors can fill this need.
Don't miss this incredible
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From Boston University Corporate Education Center
Advanced Java Programming
...nvocation Reflecting on Generics
3. Sockets
The OSI Reference Model Network Protocols The Socket Class The ServerSocket Class Connecting Through URL Objects HTTP and Other TCP Servers Datagram Clients and Servers Non-Blocking Sockets
Module 2. The Java Foundation Classes
1. Introduction to JFC
Abstract Windowing Toolkit Basics Simple Layout Management Simple Event Handling
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Developing Java Web Services
...lishing and Discovery
Practical Requirements
The J2EE Reference Implementation
Demonstration: A Running Web Service and Client
Sniffing SOAP Messages
Development Process
3. The Java Web Services Architecture
Web Services and the J2EE
The Java API for XML Processing (JAXP)
The Java API for XML Binding (JAXB)
The SOAP With Attachments API for Java (SAAJ)
The Java
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Object and Data Modeling Workshop
...ntial business class model
Creating a common frame of reference of business concepts (classes) at the start of a project.
Defining key entity (business) classes.
Defining key associations during interviews with the client.
Defining multiplicity during interviews with the client.
Documenting entity classes with UML and Rational ROSE.
Modeling roles in the class diagram: How to
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Interconnecting Cisco Network Devices ICND
...ogies and Technologies Remote Access Technologies OSI Reference Model TCP/IP Protocols and Applications IP Addressing and Subnetting
Boston University offers CNA101: Introduction to Cisco Networking Technologies (INTRO), which can help you meet these requirements.
Course Objectives Configure a Catalyst switch for basic operations Improve scalability, interoperability, and
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Writing Procedural Documentation
...have generated millions of manuals, reports, training and reference materials or other supporting documentation. All too often, this documentation is poorly written, incomplete or outdated. Or sometimes the business hasn t even had time to document processes and procedures!
This course provides basic knowledge, skills and tools to write efficient, clear procedures that are easy for users to
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Enterprise JavaBean Programming
...t process for entity and session beans in depth. The J2EE reference implementation is used for all demo and lab work, and the portable EJB 2.1 code is emphasized. The focus for the first module is on end-to-end connectivity. The module follows a path roughly from the data layer to the presentation layer, so entity beans are studied first, and work demos and exercises in both Bean-Managed and
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Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts
...will be able to:
Describe the architecture of the OSI reference model and the function of each layer. Describe the four layers of the TCP/IP protocol suite. Capture and view frames by using Network Monitor.
Module 2: Assigning IP Addresses in a Multiple Subnet Network
This module explains how to construct and assign IP addresses and how to isolate addressing issues associated
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From Richard Chang Associates, Inc.
Continuous Process Improvement

Ensure Your Process Improvement Efforts Maximize Key Business Result Areas
Needs and demands are constantly changing and so must the methods for meeting them. This comprehensive program takes a systematic approach to Continuous Process Improvement, providing participants with a proven methodology, process analysis tools, measurements, and process management techniques to continuously improve
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From Blueprint Intelligence IT Training
Introduction to Object Technnology



Course Overview
This course introduces the concepts of Object Technology. At the end of the course delegates will be able to understand the concepts of object orientation and have acquired the basic skills they will need to appreciate the value of best practices and how they provide a solid foundation for successful software development.
The Introduction to Object Technology covers the
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From American Safety Training, Inc.
2-day comprehensive Cal/OSHA safety training course
...f each slide, is included in the guidebook to make future reference easy for you. Don't worry about bringing a notepad, pen, or highlighter; all of these materials are provided for you, and you'll receive a copy of the Cal/OSHA General Industry Safety Orders, too!
Courses start at 8 am and continue until 4 pm. You have an hour for lunch, and a short break every hour. There is time for
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4-day comprehensive OSHA safety training course
...f each slide, is included in the guidebook to make future reference easy for you. Don't worry about bringing a notepad, pen, or highlighter; all of these materials are provided for you, and you'll receive a copy of the Federal OSHA General Industry Regulations, too!
Courses start at 8 am and continue until 5 pm. You have an hour for lunch, and a short break every hour. There is time for
more...
4-day comprehensive Cal/OSHA safety training course
...f each slide, is included in the guidebook to make future reference easy for you. Don't worry about bringing a notepad, pen, or highlighter; all of these materials are provided for you, and you'll receive a copy of the Cal/OSHA General Industry Safety Orders, too!
Courses start at 8 am and continue until 5 pm. You have an hour for lunch, and a short break every hour. There is time for
more...
2-day comprehensive OSHA safety training course
...f each slide, is included in the guidebook to make future reference easy for you. Don't worry about bringing a notepad, pen, or highlighter; all of these materials are provided for you, and you'll receive a copy of the Federal OSHA General Industry Regulations, too!
Courses start at 8 am and continue until 4 pm. You have an hour for lunch, and a short break every hour. There is time for
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From Honig Idea Guides
Leading Effective Meetings

We attend lots of meeting yet many are not as productive as they could and should be. In this workshop, participants will learn simple-to-use tools to create a more involvement and collaboration from your meeting attendees so your meetings are more productive, gratifying and fulfilling. We will cover the key elements that make meeting more effective, clarify meeting roles, learn the meeting
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