Instructor Led Regular Training Classes in United Arab Emirates
From Meirc Training and Consulting
Call Center Management Skills
This program is designed for Existing or potential call center supervisors, customer support supervisors, second level support personnel, account managers, all managers and supervisors having regular telephone contact with customers. This program is worth 15 NASBA CPE's.Identify and solve common call center problems.Acquire higher productivity from call center operators.Apply the skills required
more...
