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Relations Training Seminars and Classes

From Taylor Performance Solutions, Inc.

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and more...

Communications and Customer Relations

Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The more...

From Business Coach Philippines

Effective Purchasing Management Seminar ...an outstanding purchasing operations, an excellent vendor relations, systematic demand, forecasting, and ordering system must be present. SEMINAR OBJECTIVES: 1. To enable the participants to better understand the different methods and strategies in purchasing and adopt strict purchasing policies. 2. To enable the participants to appreciate the importance of good vendor relations in more...

Customer Service Training Improving your customer service is the most economical way of obtaining higher sales. This seminar workshop will train your personnel to strive for a higher level of customer satisfaction. more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Malaysian Industrial Relations and Employment Law Course ...Relations and Employment Law Leading to Diploma a Postgraduate a in Malaysian Industrial Relations and Employment Law Part 1: Industrial Relations and Employment Law #1 Contents, Concepts and Issues Defining Industrial Relations A snapshots of International Industrial Relations Why Industrial Relations? The role of the government in Industrial Relations. The Ministry of Human more...

Project Management in Action Managing World Bank Projects ...er-tighta ™ View project structure as the system of relationship that persists Have demonstrated an understanding of mind mapping and fish bone method Apply tracking timing and costs, contingencies to project management Project a heightened awareness of the need to develop an excellent working relationship with suppliers and sub-contractors Concept of Project Management Project more...

Human Resource Management HRM in the Oil and Gas Industry

...onal flexibility, from an Industrial Relation or Employee Relations prospective within the oil and gas industry. - Suggest what Numerical Flexibility means within the oil and gas industry - Indicate the benefits of functional flexibility of workers and managers within the oil and gas industry - Indicate the relationship between Temporal Flexibility and Financial Flexibility within the more...

Public Relations in Principle and Practice Course

...Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal Parameter of Public Relations - Research and more...

Tourism and International Relations

...AEA) and nuclear security Module Two - INTERNATIONAL RELATIONS AND CONFLICT RESOLUTION Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Demonstrate an understanding of the extent to which International Relations affects our daily lives; - Conceptualize International Relations as a field of political science that is concerned more...

Tourism and International Relations Module 2

...Relations and Conflict Resolution 1. OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Demonstrate an understanding of the extent to which International Relations affects our daily lives; - Conceptualize International Relations as a field of political science that is concerned mainly with explaining political outcomes in more...

Tourism and International Relations Module 3

...lanation of countervailing dumping measures. - Use the relationship between China and India on the one hand on the majority of the WTO membership, on the other. - Explain the General Agreement on Tariffs and Trade (GATT) and the primary objectives of its establishments. - Demonstrate an understanding of GATT and analysis the winners and losers. - Explain the progress towards and more...

Tourism and International Relations Module 1

A. Course Outline OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an International Organisation, with specific relation more...

Tourism and International Relations Modules 2 and 4

...Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political science in international more...

Tourism and International Relations Modules 1 and 3

Tourism and International Relations - Module 4

...Relations 1. Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the economic values that are associated with tourism; - Calculate the likely contribution of tourism to a countrya ™s overall gross domestic product; - Position tourism as an a economic growth factora ™; - Positively link increasing more...

Travel and Protocol Management

...General Travel Management - Nature of Strategic Public Relations III. Booking Arrangement - Hotel Reservation - Airline Reservation - Corporate Hotel Booking Arrangement IV. Events Planning and Protocol - Recovery Planning and Protocol - Exhibition Planning and Participation - Planning, Organisation and Management or Protocol Duties - Special Arrangements and more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach

... - Workersa ™ Welfare and Benefits - Industrial Relations - Staff Appraisal - Training - The strategic significance of human resource management - Concerns of human resource management: - Recruitment - Selection - Motivation - Human Resource Planning - Workforce Management Strategy - E. g. Workforce Flexibility - Flexible Working Strategy B. 2. more...

Modern Marketing in a Consumer-Lead Environment

...any and Marketing Strategy: Partnering to Build Customer Relationships - Marketing Strategy in recessionary Periods - a Current Valuea ™ modification and pertinent microeconomic issues - Analyzing the Marketing Environment - Managing Marketing Information to Gain Customer Insights - Understanding Consumer and Business Buyer Behaviour - Predicting behavioural more...

UK Employement Law

...JECTIVES: - Define the bases of the a employer-employee relationshipa ™ - Determine the purpose, components and parameters of the UK employment law - Illustrate the key provisions of the Employment Act 2002 - Explain the role of the Employment Act 2002 and its Statutory Instrument 2004, in averting a employer-employee repudiationa ™ - Identify some of the key issues of he more...

The Management of Human Resource

... - Workersa ™ Welfare and Benefits - Industrial Relations - Staff Appraisal - Training - The strategic significance of human resource management. - Concerns of human resource management: - Recruitment - Selection - Motivation - Human Resource Planning - Workforce Management Strategy - E. g. Workforce Flexibility - Flexible Working Strategy 2.) more...

Talent Management

...agement within the executive cadre CONTENT: - Talent relationship management - Talent and executive development - Approaches to talent management - Key success factors in talent management - Employee Retention - Career management: - Career theory, - Career development, management - Management and succession planning - Management succession charts - Psychometric testing - The more...

Personnel and Occupational Test Questionnaire Design and Results Analysis

...ate An Acceptable Competence Level In The Design Of Human Relations Tests - State The Types Of Standardised Tests That Are Suitable For Support Personnel - List The Types Of Standardised Tests That Are Suitable For Operations Managers - Name At Least Two Types Of Standardised Tests That Are Suitable For Senior Skilled Personnel - Explain Why At Least One Type Of Standardised Test That Is more...

Organisational Design Structuring and Restructuring Organisations

...ion adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the approaches to organisational design - Match the organisational design approach with the level of development of the organization. - Identify more...

Client or Customer Care

...3. Exhibit a a functionala ™ level of interpersonal relationship; 4. Communicate effectively with clients, colleagues, juniors and managers; 5. Demonstrate an understanding of the legal framework of client service; 6. Recall fundamental elements of the a Sale of Goods Act 1979a ™; 7. Recall the obligations of the retailer/ service provider under the a Sale of Goods Act 1979a more...

Anti-Dumping and Anti-Subsidy Claims Measures and Stance

...e WTO - Article IV - Structure of the WTO - Article V - Relations with other Organizations - Article VI - The Secretariat - Article VII - Budget and Contributions - Article VIII - Status of the WTO - Article IX - Decision-Making - Article X a Amendments - Article XI - Original Membership - Article XII - Accession - Article XIII - Non-Application of Multilateral Trade Agreements more...

Advanced Project Management

...-tighta ™ - View project structure as the system of relationship that persists - Have demonstrated an understanding of mind mapping and fish bone method - Apply tracking timing and costs, contingencies to project management - Project a heightened awareness of the need to develop an excellent working relationship with suppliers and sub-contractors Risk and Financial Risk Management in more...

MSc Human Resource Training and Development Management

...onal flexibility, from an Industrial Relation or Employee Relations prospective. - Suggest what Numerical Flexibility means. - Indicate the benefits of functional flexibility of workers and managers - Indicate the relationship between Temporal Flexibility and Financial Flexibility. - Decide what workers or managers are likely to gain from Geographical Flexibility. A. 1. 5 Job more...

Human ResourceManagement a Practitioners Approach

From PetroEDGE

GEOPOLITICS IN OIL GAS

Geopolitics has had a profound impact on the level of global oil production and now, at a time when oil prices are regularly setting new records, that impact is more important than ever. more...

From The Career Center

Legal Office Procedures

This course is designed to develop basic knowledge of the legal office assistant's clerical and practical duties required in the law office. Content includes scheduling, legal documentation, reception/client relations, and effective communications including the art of discretion. more...

From Calyptus Consulting Group

Guiding, Directing and Motivating Others

This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment. more...

From Lorman Education Services

Labour Standards Code

Benefits strong Get the training you need to avoid compliance confusion, complaints and penalties. /strong Prevent the financially crippling employee claims and penalties that plague employers in today's workplace. Register for this seminar and get the Labour Standards Code savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof more...

Employee Discharge and Documentation

Benefits strong When can flawed documentation be worse than none at all? /strong The stakes are high. Valuable management time can be compromised. Lawsuits are on the rise. Whether supervising one employee or dozens, handling discharge and documentation issues is often a manager's worst nightmare. What's more, courts and juries are providing a jolting wake-up call for those who fail to meet the more...

Employment-Related Records

Benefits strong Protect your organisation - know the ins and outs of employment-related records. /strong In one day you can learn about best practices in dealing with employment records. Attend this seminar and get the legal and practical information you need to ensure compliance with legal requirements, maximize the benefits to your organization and deal with the effects of technology such as more...

Surviving the HR Audit Benefits strong Take the headaches out of HR audits - learn essential strategies for staying in compliance. /strong Having the correct policies and procedures in place can make the difference between thousands of dollars in legal fees and litigation free environment. The proactive task of determining what polices are needed and what policies and procedures are in place is a necessary measure in more...

Employee Leave Issues Benefits strong Are you tangled in a web of confusing leave laws? /strong The laws and regulations on employee leave, vacations and holidays are complex and confusing. This seminar will provide a map for the maze of provincial and federal rules. Find out what your responsibilities are for leaves under the Employment Standards Act. Discover how to clearly define return-to-work job duties. By more...

Current Issues in Renewable Energy Sources

...opment. - You will be able to recognize how to get public relations support. - You will be able to discuss structuring and financing. - You will be able to identify the health, safety and welfare aspects of renewable energy sources. This seminar is designed for engineers, presidents, vice presidents, developers, project managers, environmental professionals, contractors, subcontractors, more...

Managing Absenteeism

Benefits strong Do you have the latest and most effective strategies for managing absenteeism in your company? /strong Join us for this innovative seminar and get up to speed on managing employee absences in Alberta. Understand the intricacies of attendance management. Get a handle on complicated issues surrounding human rights. Avoid problems down the road by protecting yourself and your more...

From Bold New Directions

Developing Emotional Intelligence

...heir skills to stay in charge of emotions, build positive relations, & grow resilience even in the face of change. Emotional intelligence is the number one predictor of professional success and personal excellence. Fortunately, our emotional intelligence is not static; it can be developed through training and reflection. This training workshop, Developing Emotional Intelligence gives more...

From Lorman Education Services

Media Relations for Government Officials

Do you have the latest and most effective strategies for interacting with the press? Register for this seminar and get strategies on how to effectively, ethically and legally interact with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues. Attend this seminar and more...

Workplace Privacy and Human Rights

Discover how to navigate the minefields of workplace privacy and human rights with ease. Attend this enlightening seminar and stay abreast of the latest trends on how privacy and human rights laws apply in the workplace. Our seasoned professionals will provide practical answers to your most pressing questions about employee monitoring, including email and Internet surveillance. You'll get an more...

From Wintrac Inc.

Data Modeling Dimensional Modeling Introduction to DB Model Development. When to perform Data Modeling Task. Problem Analysis & Scope. Entity a Relationship Diagram or Model. Basic Construct of E-R Modeling. Understanding Entities, Attributes and Relations. Normalization. DB Architectural Model (E-R Notations). Enterprise views on Data Modeling. Introduction to the Modeling Tools . You can get a complete list of more...

Business Writing This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

Grammar Skills This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

Dealing Effectively with the Media This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

From L'Obel IT-Palaestra

L'Obel Certified Oracle DBA Training in Bangalore

...em and Non-System tablespaces a Storage Structures and Relationships a Managing Undo Data a Understanding the difference between automatic undo Management and Manual undo management a Creating and Maintaining UNDO tablespaces a Managing Tables a Managing Indexes a Identifying unused indexes Oracle Fundamentals II a Networking Overview a Basic Oracle Net Architecture more...

L'Obel Certified Oracle Training in Bangalore

From Meirc Training and Consulting

Managing for Sales Results - Sales Training

By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teams a a management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. more...

Public Relations and Media Skills - Public Relations

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. more...

Advanced Public Relations - Public Relations

Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Hospitality Events and Conferences Management - Public Relations

Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. more...

Public Relations and Media Skills

Advanced Public Relations Strategies - Public Relations By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Employee Relations Roles and Responsibilities - Human Resources Management ...he program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs more...

Business Etiquette and Protocol - Public Relations By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media. more...

Handling the Media and Public Speaking - Public Relations By the end of the program, participants will be able to: Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches more...

Managing for Sales Results - Sales and Marketing

By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively convert more...

Employee Relations Roles and Responsibilities ...Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve organizational more...

Hospitality Events and Conferences Management

Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control and supervise the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. more...

Handling the Media and Public Speaking

Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches with ease and confidence. Handle all types of more...

Fundamentals of Sales Management

Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Manage the buyer/ seller relationship and make an impact on sales more...

Advanced Public Relations Strategies

Understand the functions of public relations in a changing environment Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Business Etiquette and Protocol

Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media. more...

Advanced Public Relations ... Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their more...

Public Relations and Media Skills ...relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a variety of contexts. more...

From Contacts Plus

Human Resources Training for the non HR Managers ... always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, more...

From Dale Carnegie Training of Ohio and Indiana

The Dale Carnegie Course on Effective Communications and Human Relations

... Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And more...

From H2 Training & Consultancy Ltd

Report Writing

...proving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. more...

From SETTEC

Negotiation Skills

The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written more...

Personal Hygiene Business Behavior

... intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all affect relations with others. This in many ways affects the corporate image for which you work. Business Behavior Does the IQ determine your destiny? For more...

From Banjara Academy

Certificate in Life Skills CLS-10 Four months part-time program to understand and imbibe Life Skills, based on the 10 Life Skills as enumerated by WHO, and suitably modified for Indian ambience, will be conducted again from 8th November 2010 to March 2011. It is open to all, no minimum qualification, and classes are held twice on Mondays and Thursday from 10: 30 to 12: 30, and also involve practical work and self-development. more...

From WWP Training Ltd

Customer Focus on the Telephone You never get a second chance to make a first impression! Your first ever contact with a customer will probably be over the phone. They will be forming an opinion of you from that moment a and that first impression can either have them keen to learn more about your products or services - or have them going elsewhere. Taking a professional approach to customer service on the telephone is more...

From The Training AdvantEdge

Getting Boomers, Gen Xers, and Gen Yers to Work Together

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of more...

From Midwest Staging Redesign Institute

Interior Redesign Home Staging Training Certified by IRIS

In this 5 Day Course you will: Learn the nuts and bolts of room layout and design, including our time-proven redesign process you can use on all types of homes for consistent "Wow!" results. Role-Play various customer contact points including the all-important initial interview. Test your skills by participating in redesigns in three different homes. Receive a Professionally more...

Interior Redesign 5 Day Course

From Cosensa Learning & Development Ltd

NEBOSH National General Certificate ...ty matters. Liaise with safety committees and facilitate relations with employee representatives Investigate events which led, or might have led, to death, injury, ill health or a dangerous occurrence, prepare formal reports and make logical and cost effective proposals for improvement. Maintain records of the events above and satisfy statutory reporting requirements Identify the main more...

Recruitment Interviewing Skills incorporating NI Legislation ...ination (Northern Ireland) Order 1976 (as amended) - Race Relations (Northern Ireland) Order 1997 (as amended) - Fair Employment and Treatment (Northern Ireland) Order 1998 (as amended) - Disability Discrimination Act 1995 - Equality (Disability, etc.) (Northern Ireland) Order 2000 - Employment Equality (Sexual Orientation) Regulations (Northern Ireland) 2003 - Northern Ireland Act 1998 more...

From Corporate Training Services

Customer Relations

...elephone or face-to-face while striving to build positive relationships with all types of behaviours -- pleasant, angry, passive, or reluctant. The workshop covers the following: -The Psychology of Customer Relations -Understanding Your Communication Style -Dealing with "Difficult" Customers -Improving Results Using a Problem-Solving Approach This seminar can be more...

From John Sturtevanta ™s Business Writing Seminars

10 Clear Ideas for Writing Well ...Supervisors Continental Carbon Co. Curley & Pynn Public Relations & Marketing Communications Damon S. Williams Associates Environmental Engineering Devon Energy Corporation EAG Services, Inc. Elan Corporation ESM Consulting Engineers Ethicon Endo-Surgery, Inc. Exelon Nuclear/ Quad Cities Generating Station Far East Organization, Singapore Financial & Insurance Conference Planners more...

From Sun Pirate, Inc

Fundamentals Of Solar Hot Water

This online course concentrates on the basics of installing code compliant solar hot water systems. This course will be useful for people who currently work in or plan to be employed in the solar hot water industry. Student technicians will learn practical design criteria, installation guidelines, safety issues, maintenance, and legal considerations of solar hot water heating systems. more...

Photovoltaic System Design Installation

This online course will provide the student technician with the fundamental knowledge of photovoltaic system design and installation. This course will be suitable for a supervised, entry level position with a dealer/ installer or other photovoltaic industry company. Student technicians will learn the practical design criteria, installation guidelines, safety issues, maintenance, and legal more...

From 4 Hour Training

Supervisory and Management Skills

Supervisors and managers learn the key supervisory skills: >Guiding the Work >Organizing the Work >Developing Your Staff >Managing Performance >Managing Relations more...

From NobleProg - IT training courses

SQL Programming Training Course

This SQL training course is for people who want to gain the necessary skills to extract and analyse data from any database and create reports. Course members will learn: * how to write SQL queries * what relational databases are and how we can use them * what are relations and how to create them * the structure of data * differences between SQL dialects (Oracle, T-SQL, more...

From Last Minute Training

PR 101 Designed for practitioners who want to undertake a PR campaign or increase their media coverage. Topics include: * What is PR? * The difference between PR and advertising * The 5 Ws of Journalism * What is considered newsworthy? What makes a good story? * What should go in a media kit * Working with the media * How to position yourself as an expert source/ more...

Microsoft Access - Module 2 - Multi Table queries and relations This course is the second of seven modules (levels) that we have to offer for Microsoft Access 2000/2002/2003. Objectives * Fundamental Principles of data base * Creating multi tables queries * Working with formula and functions * Knowledge about relations * Applying referential Integrity more...

Sage Accpac for Windows Canadian Payroll - Bass ...relations, benefits, special payroll situations, and government reporting. This course is designed for payroll clerks and human resources personnel alike. Topics Include: * Entering employee records and detailed information * Tracking benefit and RRSP payments * Creating reporting classes for grouping employees, paycheques, and reports * Handling more...

Public Relations for Women Entrepreneurs How can I get media to talk about my business? Want the answer to this question? Then this intensive one-day workshop is for you! Designed especially for entrepreneurial women, this workshop reveals PR's best tried, tested and true strategies to generate media buzz. PR is not about luck. It's about know-how. This workshop will de-mystify the PR process, giving you step-by-step tools to more...

Writing Reports and Proposals The importance of clear and concise communication is paramount in business relations. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business. more...

From Termark Technical Institute

Certified Alarm Security Technician Exam Prep Course Course prepares the student to sit for the ETA International Certified Alarm Security Technician Examination. We cover basic electrical mathematics, power calculations, schematics and ohm's law. Alarm Systems including power supplies, batteries, glass breaks, motions, contacts, sirens, etc. Analog and Digital Cameras including DVR's, TLR's, Matrices, LAN & WAN Networks, Switches, Routers and more...

From Technology Ed

Supply Chain Management

Supply Chain Management For registration info, please visit: http://www. technologyed. com/ courses/ c107/ index. php Course Description Supply Chain Management involves the flows of materials and information among all of the firms that contribute value to a product, from the source of raw materials to end customers. Management of these activities logistics, communication, inventory more...

From Occupational Safety Training Institute

PowerLift WHAT IS POWELIFT TRAINING? This is a non-traditional material handling train-the-trainer course. This is not the usual "place your feet shoulder distance apart, keep your back straight and lift with your legs" type training. It is a patented method of training. a Entry level to long time employees decide immediately to use PowerLift because they can feel the difference it makes. a more...

From WESLI - Wisconsin English as a Second Language Institute

WESLI Workplace English

...ees with English instruction enhances employee / employer relations, reduces miscommunication, improves teamwork and boosts morale. Our courses are customized to suit your English training needs and can be adapted for individuals or groups of employees. Course materials are designed to improve both everyday English and industry-specific vocabulary. COURSE CONTENT As every client s more...

From Life Link Training Institute

Attachment Theory From Its Origins to the Present Mother-infant bonding, often referred to as attachment, is widely recognized to play a critical role in personality development. This half-day training will provide a basic understanding of attachment theory, the principal types of attachment, and the influence of these attachment types on infant and early childhood development. The training also will examine a range of selected topics related to more...

From Morris Interactive

IMPACT Sales Workshop ...roach, this workshop is for you. The focus is on building relationships, listening to your clients needs and then formulating the perfect response. Who should attend: Salespeople, business people, account managers, sales managers, anyone who is involved with customer relations, and those looking to improve their sales and relationship building skills. Why you should attend and what more...

From Multidimension Training & Consulting

Marketing 101

We offer 'Marketing 101' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents. more...

From iQrate Consulting Services

Web Application Testing Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security. There are several factors pertaining to the web application that are related to its success. It requires proper more...

TEST ESTIMATION Program Details: Testinga is a complex, high-risk human endeavor. The toughest thing about testing is deciding how long it will take and what resources it will require to perform testing. Test Estimation sometimes, even expert project managers have real trouble estimating the time and resources to allocate for testing. If there are no tools or methodology to support it, the estimation more...

Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable more...

SQL Server 2008 The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This more...

From CastEffect

CastEffect Training for Management Training Sales training and Customer Service Training

...ls, conflicts analyze, characterization and definition of relations between the characters. 2) Dramatize the story with relation to the visualization aspect for effective message. 3) Makeup, prepare and practice roles with the cast of the participants (they are the screenwriters, directors and actors). 4) Professional guiding, directing and film shooting of the script. 5) Shooting of more...

From Accounts Training Ltd

Understanding Company Accounts Introduction

If you want to be able to find you way around a set of company accounts, understand the audit report, balance sheet, profit and loss account and cash flow statement, this is the course for you. Course content The difference between management accounts and statutory accounts What to look for in an audit report What are the basic accounting concepts The profit and loss more...

From Althaus Educational Services

CSCP Certification Review Course

...m covers a broad set of disciplines ranging from Customer Relations Management to Supplier Relations Management, and includes coverage of Logistics, Global Markets, Supply Chain Technological Support, and many other related disciplines. The program was new as of March 2006, and I invite you to review the information on the APICS website at www. APICS. org. The CSCP information is linked more...

From Fathom Corporate Training

CONSULTATIVE SALES TRAINING WORKSHOP

What is the number one complaint that customers voice about sales people? It is that sales representatives simply dona ™t take the time to listen. They "tell" and attempt to sell prematurely. Consultative selling means: To first uncover and fully understand the goals, problems and needs of the customer, then, and only then, offer options and recommend relevant solutions. This intensive, more...

From Marigold Consulting

Emergency Room Handling Crisis Situations in the Workplace Experiencing torrential crises in the workplace is more commonplace today than ever before. In this clinic, we'll discuss ways to prevent and respond to incidents of workplace violence and ways to diffuse public relations problems. more...

From Anchor Planning Group

Union Avoidance Training

Do you need to be brought up to speed with current statutory and regulatory activity pertaining to union organizing? Do you need help assessing and communicating your vulnerability to union encroachment? Combined with one or more of our Vulnerability Assessment tools, our Strategy Briefing can tell you where you stand now, and what you should be doing to build a proper union campaign defense plan. more...

From Practicum Strategic Training Provider

Digital PR and Reputation Management The Internet is an important communications and PR channel for engaging stakeholders of a wide range of ages, backgrounds and interests. In the last 24 months, there has been a significant paradigm shift in online PR potential. Most of this is focused around search as well as social media such as blogs, video sharing sites such as YouTube, social networks such as Facebook, content syndication more...

From Design By DesAnn

Decorating and Staging Acdemy Professional Home Staging Certification

What Ita ™s Not This is not your basic, "clean off the counters and empty the closets" staging class. This fun and exciting three-day workshop blends classroom learning and hands-on experience to help you: Assess client personalities to best present your message Leverage the Psychology of Color and Art when staging a home Learn our proprietary Action Scoring System Take more...

From The Training Experts Ltd

Press Publicity This workshop focuses on enabling participants to really understand how the press & publicity industries operate, and how to use the various forms of media to maximise their opportunities, whilst avoiding bad press. Target Group This workshop is aimed ay anyone who is involved in giving interviews regularly, or who works within PR and may come into contact with The Press & Media within their more...

Negotiation Skills This one day course will help delegates to employ practical skills to conduct win-win negotiations, both with external organisations, suppliers or customers, and with colleagues and internal personnel. Throughout the course practical exercises will be used to practise new negotiation skills. The course enables participants to explore how their own personal style and attributes are successfully more...

Advanced Communication Skills ...munication affect customersa ™ satisfaction, working relations within the team and with work colleagues and result in a lower rate of productivity. Target Group This course is aimed at anyone with a good grasp of fundamental communication skills, who wish to develop these to an advanced level. Objectives By the end of this course delegates will be able to; Understand the more...

From TrainSmart, Inc.

How To Treat People ...tion within the team or between team members. * Poor relations on the team. Our Solution To Learn... * The key fundamentals to management for any level manager/ leader. * The critical factors to influential and constructive leadership communication. * The team building cycle and the managera ™s role in it. * The essentials to powerful employee development. more...

From Dale Carnegie Training - Virginia

Dale Carnegie Course for Effective Communication and Human Relations

...ess environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm. In short, the course will power you to move far beyond your comfort zone more...

From Fathom Corporate Training

CRISIS MEDIA SKILLS WORKSHOP

...ituation occurs. There are very specific ways that media relations must be handled at this time. This rigorous one-day Crisis Media Skills workshop focuses on providing team members with the tools and speaking skills required to communicate the media during a crisis. This training workshop teaches participants how to develop and deliver a formal statement that can be used during a media more...

From Mobile Technical Institute

High Impact PR

...Relations is becoming more and more important for success in today s business environment. As a small business owner or manager, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This seminar is designed to provide you with information and resources that can improve your ability to generate publicity more...

From AstroWix India Project Solution Pvt Ltd

AstroWix-PMP Fastrac Chennai August Workshop Most organizations recognize PMP ® certification as a benchmark for their project management professionals. The PMP Certification has become a MUST-HAVE tool for professionals which empowers them to drive innovative initiatives and make informed decisions for your project. AstroWix FasTrac is an intensive program specially designed to ensure that you pass the PMP Certification exam instantly more...

From Virtues Village LLC

CORPORATE WOMENS RETREAT TRAINING

...of the organization (wellness, customer service, employee relations, corporate values, leadership). Would it be a bonus if these same tools can be applied at home (parenting) and in your personal life (relationships)? This training will enhance: the language you use, your ability to recognize the gifts and lessons in all experiences, your ability to establish clear boundaries, your ability more...

From Find Your Fate Astrology Consultancy & Training Institute

Best Tarot Cards Reading Class andheri Mumbai ...her predictions on any fields (Love, Money, Health, Work, Relations, etc). She is God gifted with the Psychic & Intuitive abilities & Palm reading ,So she uses Intuition and Psychic senses with Tarot Cards reading, Palm reading, Crystal ball reading, Angel card reading, Pendulum dowsing, Tarot Healing to look deep into the heart of the matters of ur life & also counseling people.. She is been more...

From Mr. Krishna Patil

Management and Personal development through spirituality

This program is about understanding true self and transforming by changing your own attitude and controlling your own actions. During our college days or in our organization we are not given time to think about or reflect on the problems and how to correct them by correcting our thought process and patterns. The key to success is that, your focused thoughts lead to success and happiness. We seek more...

From MindShare HR Consultancy Private Ltd.

Certification Programme in Human Resource Management

1. The Programme is specially designed for new entrants into the HR profession wishing to meet the foundational standards of the HR professional practice or upgrade their existing knowledge and skills. 2. Modular programme encompassing four critical areas namely strategic linkages of HR, HR systems, HR processes and Employee relations. 3. Structured and guided learning through an innovative more...

From Oscar Murphy International

Power Your Presentations Today ..., Sales & Marketing Personnel, Teachers, Trainers, Public Relations and Customer Service People apart from Senior Management professionals who regularly present their thoughts to different groups of people. Power Your Presentations makes use of Psychometric assessments to help you gain a good understanding of yourself and help you make use of your own individual strengths to empower you and more...

From SEED Infotech Ltd.

Winning with People Interpersonal Skills ...ersonal skills, influencing skills and building long term relationships. The contents, which are designed with a a Less Jargons a More Sensea , approach takes care of the practical situations faced during day to day business. This is and experiential learning program with many activities, role plays and games. Target Group: Managers a All levels Program Duration: 1 Day Objective Of more...

From Next Levels Consulting

Defining Marketing The Art of Marketing ...ourse Outlines -What is marketing? -Developing customer relationships and value through marketing -Consumer behavior -Organizational markets and buyer behavior -Turning Marketing information into action Identifying market segments and targets -Identifying market segments and targets Developing new products -Developing new products Managing Products and Brands -Managing marketing more...

Coaching for Managers ...to coach their direct reports. Coaching helps establish a relationship of trust and support without stifling the growth of direct reports or junior staff. It helps promote independence at the level of the direct report while at the same time enhances the capabilities of the manager to motivate their teams. Coaching is a most effective skill to be used on performance appraisal settings, as well more...

From Innovate Llc

CEE685 System Identification

This course can be held at your company site for 6 or more participants. Please call us at 1. 407. 780. 5585 or send an email to innovatellc@gmail. com CEE685 System Identification This course provides system identification topics such as mathematical models of systems from observations of their behavior; time series, state-space, and input-output models; model structures, parametrization, more...

From Dana Mediation Institute, Inc

Certification in Mediating Workplace Conflict

Choose 1-day, 2-day, 3-day, and 5-day options within each course, from Managerial Mediation to Advanced Professional Mediation, with Trainer Certification option. For individuals in professional roles that require skills in conflict management and resolution such as human resources, employee relations, ombuds, and other staff support functions. Also for mediators, consultants, ADR attorneys, more...

From Leader Learning Group

Be a Pro - A Pro-Employee Union-Free Management Workshop

Be a Pro! is an eight hour, instructor led class. It is designed to educate and motivate your organization's managers to strengthen the employee work environment and to effectively maintain a union-free environment in today's changing labor climate. After they are trained, supervisors and managers will be able to answer questions about unions as effectively as they would answer questions about more...

Charting the Course Understanding Labor Law Labor Relations Pro-Employee Strategies ...Relations & Pro-Employee Strategies is a highly interactive two-day workshop designed especially for the practioner a the people who most impact the employee relations environment. This is a hands-on, practical course to guide leaders on effective strategies for protecting their human capital, their reputation, and their business goals. Techniques taught in this two-day workshop will help more...

The Certificate in Labor Relations ...RelationsTM is a five day train-the-trainer course. Upon completion, successful candidates will be issued a license to teach Be a Pro! TM at their company or facility. All instructors who want to deliver Be a Pro! TM within their organization should attend the Certificate in Labor Relations Train-the-Trainer Program. Candidates who attend the public seminar series, Charting the Course, more...

From Airline Training College Malaga.

Travel agent and retail management course to ncfe level 4 This course is the ideal tool for students wanting to gain knowledge in the field of retail management, whether it is for the purpose of entering the retail trade through the establishment of a small business, or wanting to gain knowledge to allow for further study in the fields of management to enter a retail organisation at a higher level. Syllabus Retailing Classifications of retailers more...

From Fands Infonet Pvt. Ltd.

A One Day Program On Business Etiquette ...ent communication styles * How to develop Interpersonal relations Work place etiquette * How to make a Good First Impression * Self Introduction and Introducing others * Hand-shakes and visiting cards Grooming Etiquette * The do's and don'ts in dressing * Various dress codes for different occasions * Power dressing * Accessories for Men and Women more...

From British Connections training Institute

VOICE ACCENT Certified Course

...sic tool of your job, as in teaching, advertising, public relations, and customer service. Course Overview: Your Voice recording before and after the programme. a Introduction to Various Consonants & Vowels a Learn the technique to correct Pronunciation. a Voice Modulation. a Speak Fluently without interruption. a Indianism. a Soft Skills ( with PPT) a more...

From QED Training

Equal Opportunities and Diversity

...n:- Duty to Promote Equality Sex Discrimination Act Race Relations Act Disability Discrimination Act Religion and Belief Directive Gays,Lesbians and Bisexual Directive-Sexual Orientation Transgender Reassignment Regulations Age Discrimination Directive Equal Pay Act Equal Pay for Work of Equal Value Institutional Discrimination Direct Discrimination Indirect Discrimination Multiple more...

From RPD UK Limited

Marketing communication and corporate communication

...ious options such as advertising, sales promotion, public relations, direct marketing, and personal selling. Communicating this message is not simply the function of an organisation's marketing and/ or PR department. There is an increasing awareness that the corporate message needs to be carefully managed and is seen as part of every employee's role. Both marketing communication and more...

From Anjis Consulting, LLC

Interpersonal Communication

Are you listening? Whether at home or the workplace, using effective communication is vital to fostering good relations and building trust. All cooperative action depends on effective communication and our daily lives are filled with one communication experience after another. This training shows you how to send and receive messages effectively, and the importance of active and reflective more...

From Case Western Reserve University - Executive Education

Media Relations Image Positioning and Crisis Control Oct 23 2012 An organizationa ™s image can be built or destroyed in the media. The ability to represent oneself and onea ™s organization positively, clearly, and honestly in the media is a key business skill. This comprehensive media training seminar develops the insight, communications capability and confidence to deal effectively with the media during everyday business activities and in crisis more...

From Private Equity International (PEI Media)

The Fundamentals of Private Equity and Venture Capital - San Francisco April 2010 San Francisco: 27-29 April2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

Distressed Real Estate - New York May 2010 New York: 13-14 May 2010 This is a two-day interactive workshop that takes a look at issues related to distressed real estate. It was developed for professionals who want to understand distressed real estate and gain practical skills for dealing with the associated risks and opportunities. The course is designed for active participation in group exercises and idea sharing about how to approach more...

Private Equity 101 - The Fundamentals of PE VC - Hong Kong Hong Kong: 31st May - 2nd June 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped more...

Private Equity Investor Relations - Hong Kong Hong Kong: 3-4 June 2010 This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. more...

Private Equity Investor Relations July London ...imed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: more...

Advanced Private Equity July London A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. Advanced Private Equity programme is more...

Advanced Private Equity, 24-26 August, Mumbai A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. Advanced Private Equity programme is more...

The Fundamentals of Private Equity and Venture Capital - Dallas 14-16 Sept 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. more...

The Fundamentals of Private Equity and Venture Capital - Chicago 29 Sept- 1 October 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. more...

The Fundamentals of Private Equity and Venture Capital - San Francisco 5-7 October 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. more...

The Fundamentals of Private Equity and Venture Capital - New York 19-21 October 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. more...

Advanced Private Equity 30 November - 2 December Mumbai A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. Advanced Private Equity programme is more...

Private Equity Investor Relations Mumbai 25-26 August This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. more...

Marketing the Private Equity Firm - September ...ting to potential investee companies rather than investor relations, although the concepts will also be relevant to the fund raising process. What will Marketing the Private Equity give you? A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case more...

Marketing the Private Equity Firm - December ...ting to potential investee companies rather than investor relations, although the concepts will also be relevant to the fund raising process. What will Marketing the Private Equity give you? A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case more...

Distressed Real Estate San Francisco October San Francisco: 7-8 October, 2010 Ensure you and your team are fully equipped with this high quality and practical learning experience from PEI Training. Distressed Real Estate is brought to you by PEI, one of the leading financial information providers dedicated to alternative assets globally. What is it about? This is a 2-day interactive workshop developed for professionals who more...

Distressed Real Estate New York October New York: 21-22 October, 2010 Ensure you and your team are fully equipped with this high quality and practical learning experience from PEI Training. Distressed Real Estate is brought to you by PEI, one of the leading financial information providers dedicated to alternative assets globally. What is it about? This is a 2-day interactive workshop developed for professionals who want more...

Private Equity Real Estate 101 - October New York New York: 18-20 October, 2010 PERE101 is brought to you by PEI, one of the leading financial information providers dedicated to alternative assets globally. What is it about? This is an intensive 2-day overview of real estate investment concepts applied to private equity real estate funds. The course features case studies, group exercises, and presentations by experienced fund experts to more...

Private Equity Real Estate 101 - October San Francisco San Francisco: 4-6 October, 2010 PERE101 is brought to you by PEI, one of the leading financial information providers dedicated to alternative assets globally. What is it about? This is an intensive 2-day overview of real estate investment concepts applied to private equity real estate funds. The course features case studies, group exercises, and presentations by experienced fund experts more...

PE101 London November Private Equity 101 is a comprehensive and intensive course, aimed at professionals who need to expand their understanding of private equity and venture capital. The course is highly practical and interactive, involving case studies, group work, exercises and presentations. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

PE101 September Munich Private Equity 101 is a comprehensive and intensive course, aimed at professionals who need to expand their understanding of private equity and venture capital. The course is highly practical and interactive, involving case studies, group work, exercises and presentations. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

Advanced Private Equity London October A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. The Advanced Private Equity programme is more...

PE101 Hong Kong October Private Equity 101 is a comprehensive and intensive course, aimed at professionals who need to expand their understanding of private equity and venture capital. The course is highly practical and interactive, involving case studies, group work, exercises and presentations. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

Restructuring in Leveraged Portfolio Companies Corporates Zurich October This program explores the practical issues, options and tactics which will face parties in leveraged and unleveraged deals in the European context and, drawing on the trainera ™s experience, offers a practical template on how to respond to the issues they are likely to face. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

Negotiation and Advanced Deal Structuring London October A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. This advanced course is aimed at more...

Private Equity Investor Relations November London ...imed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: more...

PE101 Dubai November Private Equity 101 is a comprehensive and intensive course, aimed at professionals who need to expand their understanding of private equity and venture capital. The course is highly practical and interactive, involving case studies, group work, exercises and presentations. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

Financial Modelling for Private Equity London November A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil their responsibilities. Garry Sharp has 25 yearsa ™ more...

The Fundamentals of Private Equity and Venture Capital October Sao Paulo Private Equity 101 is a comprehensive and intensive course, aimed at professionals who need to expand their understanding of private equity and venture capital. The course is highly practical and interactive, involving case studies, group work, exercises and presentations. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry more...

Private Equity Investor Relations October Hong Kong ...imed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: more...

From Videoguard Integrated Technologies, Inc.

VSSE - Video Security Systems cctv Essentials ... the importance of professional presentation and customer relations. The class is also a good review for those testing for the NICET Level I and Level II Video Security Systems Technician or the Level I Designer certification. Many experienced people have been shown "how", but never taught "why." Often the "how" is incorrect. We try to explain the "howa ™s" and "whya ™s" in more...

From Trainyoucan CC

Public Relations ...a Tel. 086-7227-014 PROGRAMME DETAILS Name: Public Relations Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with maximum 15 delegates. (2 Day Programme) Entry Requirement: -Learners required more...

From PI ETA Consulting Company

Financial Mathematics Part I

...clude Sets, Indices and Logarithms, Series and Sequences, Relations and Functions, Differentiation and Integration, Taylora ™s Series, Vectors and Matrices and examples of their applications in Finance. * This program forms part of a Foundational Program which is a requisite for anyone wishing to move on to gain an in-depth understanding of the applied mathematics used in the financial more...

From Orion Training and Performance Management

Certificate IV in Human Resources

This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focussed on discrete human resources functions, such as remuneration, workforce planning or human resources more...

Diploma of Human Resources

The Human Resources domain reflects ongoing fundamental changes in the work of Human Resource Managers in all areas of business driven by new technology and changing work practices and expectations. The units cover aspects such as recruitment, performance management, providing services, induction, rehabilitation programs, Human Resources policies, information systems, mediation, industrial more...

From Communico Ltd.

The MAGIC of Customer Relations

...te a true MAGIC culture, you will build trust, strengthen relationships and increase loyalty. COURSE OBJECTIVE Develop your associatesa ™ ability to deliver exceptional service to every customer, external or internal. Whether that interaction occurs in a contact center, an office, a retail establishment or in a customera ™s home, MAGIC addresses your unique phone and face-to-face more...

From Segullah and Company Limited

ACHIEVING EXCELLENCE IN CUSTOMER SERVICE THE PERFECT COURSE FOR: a Customer service representatives. a Inside sales/ order desk representatives. a Credit and collections representatives. a Anyone who provides service to internal or external customers. MAKE THE CONNECTION The complete training program for perfect customer service calls. Achieving Excellence in Customer Service teaches your employees all the skills they more...

From Megamind Consultants

CUSTOMER SERVICE PAR EXCELLENCE "CUSTOMER SERVICE PAR EXCELLENCE" A workshop on Customer relations management Program Outline: v Different Customers & Handling Them v Customer Service & Relationship v Why Customers Leave? v Why Service Matters! v Customer Delight v Customer Service Barriers and attitudes v more...

From Private Equity International (PEI Media)

The Fundamentals of Private Equity and Venture Capital - New York May 2010 New York: 10-12 May 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil more...

From Infopace Management Pvt Ltd

Change Management -managing people during change ... South India from 1997 to 2003. He is excellent in Public Relations. Apart from his initiatives in the fields of IT and Export he has developed business in India for the Pinnacle Group, UAE and has handled numerous turnkey projects on his personal capacity. He was responsible for the development of an extensive network for the Export market with vital links directly relating to the World Trade more...

ROAD MAP TO SUCCESS climb the magic ladder of success ... Assertive behavior a Enhanced human relations and team work a Reduction of stress a Effective problem solving a Time management a Creative thinking ADDITIONAL LEARNING a Five ways to make people like you a Ten ways to win people to your way of thinking a Eight ways to persuade people a more...

From Quest

Coaching Life Executive Teams Organizational Relationship ...with the concerned parties prior to starting the Coaching relationship/ assignment. Based on the outcome of a diagnostic phase with the organization, an agreement will be reached about the scope and duration of the coaching assignment. Areas of coaching focus will be determined and agreed upon. The following are the key possible areas of focus: Potential areas of coaching Behavioral more...

From Key-kits

GISD GENERAL INDUSTRY SAFETY DIPLOMA

...fications, communication skills, leadership skills, human relations and employability. For whom: Graduates in any discipline, Diploma or Degree holders in Engineering and Employees from other trades desires to move to safety profession. Syllabus: 6 Modules Introduction to Safety management system. 1. Benefits of effective Safety management system. 2. Elements of more...

From Altshuler & Associates

Negotiations - Achieving Objectives and Strengthening Relations ...s and to use adversarial tactics that may well damage her relationship with the opposing negotiator. At the other end of the spectrum is the collaborative approach where relatively equal emphasis is placed on achieving objectives and valuing the relationship of the opposing negotiator. Each of the various styles of negotiation is appropriate and effective in certain situations, and much more...

From Smart Expressions

Master Communicator Certificate

Intensive one-week communication seminar for PR professionals looking to refine, update and expand their skills to include all the latest strategic thinking to support business success and boost your career. Gain a clear understanding of public relations and communications concepts and techniques through lectures, case study presentations, discussions and group exercises. more...

From Southwestern Vocational College

145 Hour Security Protective Services Training

...ion & its Significance, Liability & Legal Aspects, Public Relations, Firearms Training, First Aid / CPR, AED, Patrol Procedures, Chemical Agents, TASER ® / Electronic Defense, Baton / PR -24 Expandable, Bail Agent, Recovery Agent / Investigations, Loss Prevention / Investigations, Roles & Responsibility of School Security Officer, Laws & Liability, Security Awareness in the Education more...

From Stellenbosch University Language Centre

Writing for the media II Media releases Writing for the Media II: Media releases, the second workshop in the Stellenbosch University Language Centrea ™s series on PR writing, will be presented on 1 June 2011. We will present this intensive workshop specifically for those who are experienced in writing media releases and liaising with the media. The focus will be limited to writing and finalising media releases. Prior to the more...

From Indonesian HR Professional (IHRP) Society

Effective Employee Relations

After attending participants will be better able to develop effective effective employee relations at their company more...

From Centre for Sustainability and Excellence (CSE)

Accredited Sustainability CSR Practitioner Workshop Improve your skills and capacity in Sustainability! Chicago, IL, United States a The Centre for Sustainability and Excellence (CSE) is launching its North American Sustainability and Corporate Social Responsibility (CSR) certification workshop, a unique two-day intensive program for professionals to acquire the skills and competencies required to grow and to become qualified Sustainability more...

From Global Knowledge Network Singapore

Designing for Cisco Internetwork Solutions DESGN

Course Content This course focuses on the foundational skills and knowledge necessary for professionals entering the specialization of network design or working as an apprentice to a more experienced network design engineer. Topics include design of routed and switched network infrastructures and services involving LAN, WAN, and broadband access for businesses and organizations, including service more...

From Grow Wings And Fly Professional Development Training

Communication Solutions Beginners or Advanced

Course duration: 1 day - Highly interactive training: Communication is a basic skill that affects all aspects of business life. How we conduct ourselves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders. Key points include: the communication process, required listening and body language skills, more...

From Dhaewood Aviation Business School

Airline Customer Service ...ormation desks cargo reservations and receiving Public relations and sales support personnel Flight attendants Course Content Better standard of customer service Communication skills Customer contact techniques Social styles Dealing with complaints Managing stress Note: Chapters include review questions, discussion questions and a reading list of appropriate books for more...

From Power Training Institute

Your Role as Manager Supervisor The importance of your position This program is one of our specialties and most popular program. The main complaint we receive from upper management is that their supervisors haven't been properly trained in how to be a leader. They've been moved up through the ranks and make it up as they go. This course is designed to give them the skills they need to improve your companies productivity. a. 5 Steps to making the transition more...

From AccIT - (PASTEL) Accounting IT Solutions

Pastel Payroll Administration This course takes you through the Acts that Govern your Payroll and the roll you play as Payroll Administrator in your company. You work in a training company - processing payslips from inputting documents, adding employees, company policy, changes to employee particulars, changes that affect tax calculations, changes to transactions, terminations, income and deductions, balancing, producing more...

From The Koenig Group

Customer Service

... honest, tactful and empathetic How to build customer relationships How to prevent customers from walking away with a problem How to make even the most difficult customers feel welcomed and come back How to show employees that customer service really benefits them Learning Points Why how we perform matters What's different about good performance? Performance more...

From Dale Carnegie Training

Dale Carnegie Course Effective Communications Human Relations

... Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused more...

From Stephen Lloyd Training

Grammar at Work ...mpression on managers and colleagues, and damage customer relations. A survey by Royal Mail in 2005 indicated that grammatical errors and spelling mistakes cost UK businesses 41 billion in lost sales. Almost a third of people questioned said they wouldn't buy products or services from companies that used poor spelling or grammar. If you are preparing a letter, report, proposal, more...

From 280 Group

Do it Yourself Public Relations Gain an understanding of public relations and how to do it for your own businesses in an affordable, measurable and effective manner more...

From Tango Training LLC

Getting Ready for the Employee Free Choice Act The Employee Free Choice Act is coming! Are you ready? A half-day session with your managers and supervisors educates them about this upcoming legislation, which will allow your employees to become represented by a union without a secret ballot election. One-hour sessions with your hourly employees teach them what they need to know in order to make an informed choice when the time comes. more...

From Business Training Works, Inc.

Help Desk Training

Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location. more...

From Proven Training Solutions

Manager's Guide to Employment Law

Feel more confident and be more effective in dealing with your employees in HR law and safe labor relations with this common sense legal training. Topics include: 1964 Title VII Civil Rights Act, ADA, FMLA,Interviewing and Hiring, Performance Evaluations, Progressive Discipline & Termination. more...

Interviewing and Hiring Skills for Managers

Interview, hire and retain better employees more quickly. Increase departmental consistency with applicable hr law and avoid hiring discrimination complaints, improve labor relations with this common sensed, management-based, legal training program. more...

From Applied Computer Training & Technology

Administrative Office Skills

The Administrative Office Skills Training course is a 24-hour course designed to train students for employment in many fields. The course meets Monday, Wednesday, and Friday for a period of 2 weeks. This course features filing, ten-key calculator, business etiquette, phone skills, customer relations, and personal development in the areas of resumes and interviewing skills. All students will have more...

From People Tree Training Northampton

Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and more...