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Relations Training Seminars and Classes

From Lorman Education Services

Employment Standards Act

Benefits strong Get the training you need to avoid compliance confusion, complaints and penalties. /strong Prevent the financially crippling employee claims and penalties that plague employers in today's workplace. Register for this seminar and get the Employment Standards Act savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof more...

Mitigation of Damage to Structures Adjacent to Construction Sites in Urban Environments

Do you have the most effective strategies for mitigating damages to structures adjacent to construction sites? Attend this enlightening seminar and stay abreast of the latest issues relating to mitigating damages to adjacent structures in urban environments. Our seasoned professionals will provide practical answers to your most pressing questions about building damages. You'll get an inside look more...

Media Relations for Government Officials

Do you have the latest and most effective strategies for interacting with the press? Register for this seminar and get strategies on how to effectively, ethically and legally interact with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues. Attend this seminar and more...

Workplace Privacy and Human Rights

Discover how to navigate the minefields of workplace privacy and human rights with ease. Attend this enlightening seminar and stay abreast of the latest trends on how privacy and human rights laws apply in the workplace. Our seasoned professionals will provide practical answers to your most pressing questions about employee monitoring, including email and Internet surveillance. You'll get an more...

Nuts, Bolts, Urban Myths and Sharks in the Water: Fundamentals of Federal Grants Law

Grant Management for Grant Recipients - Join Edward T. Waters, an attorney with nationally recognized expertise in federal grants law, to review the essential elements of federal grants and subgrants from a legal perspective. Learn about the fundamentals of grant administration followed by a discussion of urban myths that is, commonly misunderstood provisions of federal grants and sharks in more...

From L'Obel IT-Palaestra

L'Obel Certified Oracle DBA Training in Bangalore

...em and Non-System tablespaces a Storage Structures and Relationships a Managing Undo Data a Understanding the difference between automatic undo Management and Manual undo management a Creating and Maintaining UNDO tablespaces a Managing Tables a Managing Indexes a Identifying unused indexes Oracle Fundamentals II a Networking Overview a Basic Oracle Net Architecture more...

L'Obel Certified Oracle Training in Bangalore

From Compliance LLC

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...orisation * Requirements and Scope * Relations with third countries Operating Conditions for Investment Firms * On-going supervision * Conflicts of interest * Conduct of Business (COB) obligations * Obligation to execute orders on terms most favourable to the client * Client order handling rules * Tied more...

From H2 Training & Consultancy Ltd

Report Writing

...proving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. more...

From SETTEC

Personal Hygiene Business Behavior

... intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all affect relations with others. This in many ways affects the corporate image for which you work. Business Behavior Does the IQ determine your destiny? For more...

Negotiation Skills

The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and answer written more...

From The Training AdvantEdge

Getting Boomers, Gen Xers, and Gen Yers to Work Together

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of more...

From Dale Carnegie Training of Ohio and Indiana

The Dale Carnegie Course on Effective Communications and Human Relations

... Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused more...

From Meirc Training and Consulting

Hospitality Events and Conferences Management - Public Relations

Plan and prepare for events and conferences in a professional way. Organize the different functions in the event or conference. Control the different scientific and social activities in the event or conference. Prepare the estimated budget for the conference. Plan and organize different kinds of exhibitions. more...

Public Relations and Media Skills - Public Relations

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. more...

Managing for Sales Results - Sales Training

By the end of the program, participants will be able to: Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to sales teamsa management. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Effectively more...

Advanced Public Relations - Public Relations

Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

Advanced Public Relations ... Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their more...

Public Relations and Media Skills ...relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a variety of contexts. more...

From Sapphire Training & Consulting, LLC

Moving to the Valley

When moving to the Valley of the Sun, many people have questions about what it is like to work where it is always warm but arena ™t always sure who to ask or where to look. This program is designed to answer all of your questions about working in the Valley of the Sun even if you are transferring within the same organizaiton. more...

From Midwest Staging Redesign Institute

Interior Redesign 5 Day Course

In this 5 Day Course you will: Learn the nuts and bolts of room layout and design, including our time-proven redesign process you can use on all types of homes for consistent "Wow!" results. Role-Play various customer contact points including the all-important initial interview. Test your skills by participating in redesigns in three different homes. Receive a Professionally more...

Interior Redesign Home Staging Training Certified by IRIS

From ABC Coaching and Counselling Services

Reconceptualizing the Client in CENT therapy

... This is an amalgam of the REBT, Human Givens, TA, Object Relations, Freudian and Narrative/ Constructivist approaches. Our aim is to overcome 'projections' of simplistic social constructions onto the client, and to aim to see the complex dialectic of physical/ emotional organism with layers of historic interaction with various social others. We want to 'create an empowering and supportive more...

The Professional Certificate in CENT

INTEGRATE CBT/ REBT WITH YOUR CURRENT MODALITY Commencement: In October 2009, I plan to begin the first group training for the Professional Certificate in Cognitive Emotive Narrative Therapy (CENT). Course structure and content: This will comprise six Tuesday evenings in Hebden Bridge, from 5. 00pm to 9. 00pm: a total of 24 hours of training, combined with 100 hours of reading - three set more...

From 4 Hour Training

Supervisory and Management Skills

Supervisors and managers learn the key supervisory skills: >Guiding the Work >Organizing the Work >Developing Your Staff >Managing Performance >Managing Relations more...

From Sun Pirate, Inc

Photovoltaic System Design Installation

This online course will provide the student technician with the fundamental knowledge of photovoltaic system design and installation. This course will be suitable for a supervised, entry level position with a dealer/ installer or other photovoltaic industry company. Student technicians will learn the practical design criteria, installation guidelines, safety issues, maintenance, and legal more...

Fundamentals Of Solar Hot Water

This online course concentrates on the basics of installing code compliant solar hot water systems. This course will be useful for people who currently work in or plan to be employed in the solar hot water industry. Student technicians will learn practical design criteria, installation guidelines, safety issues, maintenance, and legal considerations of solar hot water heating systems. more...

From Technology Ed

Supply Chain Management

Supply Chain Management For registration info, please visit: http://www. technologyed. com/ courses/ c107/ index. php Course Description Supply Chain Management involves the flows of materials and information among all of the firms that contribute value to a product, from the source of raw materials to end customers. Management of these activities logistics, communication, inventory more...

From Taylor Performance Solutions, Inc.

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and more...

Communications and Customer Relations

Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are more...

From Last Minute Training

Sage Accpac for Windows Canadian Payroll - Bass ...relations, benefits, special payroll situations, and government reporting. This course is designed for payroll clerks and human resources personnel alike. Topics Include: * Entering employee records and detailed information * Tracking benefit and RRSP payments * Creating reporting classes for grouping employees, paycheques, and reports * Handling more...

From WESLI - Wisconsin English as a Second Language Institute

WESLI Workplace English

...ees with English instruction enhances employee / employer relations, reduces miscommunication, improves teamwork and boosts morale. Our courses are customized to suit your English training needs and can be adapted for individuals or groups of employees. Course materials are designed to improve both everyday English and industry-specific vocabulary. COURSE CONTENT As every client s more...

From Last Minute Training

Writing Reports and Proposals The importance of clear and concise communication is paramount in business relations. Getting a message across on paper and presenting a proposal in a clear and persuasive form are vital skills for anyone in business. more...

Public Relations for Women Entrepreneurs How can I get media to talk about my business? Want the answer to this question? Then this intensive one-day workshop is for you! Designed especially for entrepreneurial women, this workshop reveals PR's best tried, tested and true strategies to generate media buzz. PR is not about luck. It's about know-how. This workshop will de-mystify the PR process, giving you step-by-step tools to more...

PR 101 Designed for practitioners who want to undertake a PR campaign or increase their media coverage. Topics include: * What is PR? * The difference between PR and advertising * The 5 Ws of Journalism * What is considered newsworthy? What makes a good story? * What should go in a media kit * Working with the media * How to position yourself as an expert source/ more...

Microsoft Access - Module 2 - Multi Table queries and relations This course is the second of seven modules (levels) that we have to offer for Microsoft Access 2000/2002/2003. Objectives * Fundamental Principles of data base * Creating multi tables queries * Working with formula and functions * Knowledge about relations * Applying referential Integrity more...

From Termark Technical Institute

Certified Alarm Security Technician Exam Prep Course Course prepares the student to sit for the ETA International Certified Alarm Security Technician Examination. We cover basic electrical mathematics, power calculations, schematics and ohm's law. Alarm Systems including power supplies, batteries, glass breaks, motions, contacts, sirens, etc. Analog and Digital Cameras including DVR's, TLR's, Matrices, LAN & WAN Networks, Switches, Routers and more...

From iQrate Consulting Services

SQL Server 2005 The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This more...

Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable more...

TEST ESTIMATION Program Details: Testinga is a complex, high-risk human endeavor. The toughest thing about testing is deciding how long it will take and what resources it will require to perform testing. Test Estimation sometimes, even expert project managers have real trouble estimating the time and resources to allocate for testing. If there are no tools or methodology to support it, the estimation more...

Web Application Testing Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security. There are several factors pertaining to the web application that are related to its success. It requires proper more...

From JMC Consulting Sdn. Bhd.

Customer Service

...relations hoopla that surrounds customer service today; exemplary service is the exception rather than the rule. There is a gap between the slick ad campaigns and corporate mission statements on the one hand, and the realities of everyday customer experiences on the other. Customer service today has many new challenges. It requires the most contemporary and most professional people skills more...

From TrainSmart, Inc.

How To Treat People ...tion within the team or between team members. * Poor relations on the team. Our Solution To Learn... * The key fundamentals to management for any level manager/ leader. * The critical factors to influential and constructive leadership communication. * The team building cycle and the managera ™s role in it. * The essentials to powerful employee development. more...

From Dale Carnegie Training - Virginia

Dale Carnegie Course for Effective Communication and Human Relations

...ess environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm. In short, the course will power you to move far beyond your comfort zone more...

From Fathom Corporate Training

SALES MANAGEMENT TRAINING

What is the number one complaint that customers voice about sales people? Sales representatives simply dona t take the time to listen and determine real needs before proceeding. They "tell" and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you more...

From NA Human Resource Solutions

NAHRS training schedule - Training Needs Identification - Assessment/Development Centre - Employee Engagement - Manpower Development - Personality Development - Emotional Intelligence - Creative Problem Solving - Active Listening - Basic Counseling Skills for Managers - Assertiveness - Sensitivity Training - Time Management & Goal Setting - Interpersonal Communication - Performance Feedback - Interpersonal Relations & more...

From Fathom Corporate Training

CRISIS MEDIA SKILLS WORKSHOP

...ituation occurs. There are very specific ways that media relations must be handled at this time. This rigorous one-day Crisis Media Skills workshop focuses on providing team members with the tools and speaking skills required to communicate the media during a crisis. This training workshop teaches participants how to develop and deliver a formal statement that can be used during a media more...

From Mobile Technical Institute

High Impact PR

...Relations is becoming more and more important for success in today s business environment. As a small business owner or manager, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This seminar is designed to provide you with information and resources that can improve your ability to generate publicity more...

From SRS International

Certified Human Resources Manager

Program outline What is Human Resources(HR) The emerging role of HR Planning Strategic planning HR planning Staffing Recruitment Selection and orientation Compensating and Appraising Compensation Performance appraisal Enhancing HR Potential Training and development Career management and planning Improving Forms of managing people Health and safety Maintaining more...

From MindShare HR Consultancy Private Ltd.

Certification Programme in Human Resource Management

1. The Programme is specially designed for new entrants into the HR profession wishing to meet the foundational standards of the HR professional practice or upgrade their existing knowledge and skills. 2. Modular programme encompassing four critical areas namely strategic linkages of HR, HR systems, HR processes and Employee relations. 3. Structured and guided learning through an innovative more...

From NobleProg - IT training courses

SQL Language

This training course is for students who want to gain the necessary skills to extract and analyse data from any database and create reports. Course members will learn: how to write SQL queries what relational databases are and how we can use them what are relations and how to create them the structure of data and the SQL language differences between SQL dialects (Oracle, T-SQL, ANSI) practical more...

From Anjis Consulting, LLC

Interpersonal Communication

Are you listening? Whether at home or the workplace, using effective communication is vital to fostering good relations and building trust. All cooperative action depends on effective communication and our daily lives are filled with one communication experience after another. This training shows you how to send and receive messages effectively, and the importance of active and reflective more...

From Private Equity International (PEI Media)

The Fundamentals of Private Equity and Venture Capital - San Francisco April 2010 San Francisco: 27-29 April2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

The Fundamentals of Private Equity and Venture Capital - New York May 2010 New York: 10-12 May 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil more...

The Fundamentals of Private Equity and Venture Capital - New York Feb 2010 New York: 23-25 February 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

Private Equity 101 - The Fundamentals of PE VC - Zurich Zurich: 23-25 March 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to fulfil more...

Private Equity 101 - The Fundamentals of PE VC - London London: 16-18 February 2010 This 3-day course covers all the core fundamentals and provides focus on institutions and private investors in building and managing private equity in their portfolios. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at all levels are fully equipped to more...

From in_cr_ove

Internal Customer Orientation In successfully running organisations, the complacency that sets in first is to take the internal customers/ colleagues for granted. Later, such behaviour manifests in complacency towards external customer as well. This training module provides a proactive look towards interpersonal relations to enhance internal/ external customer satisfaction. It draws inputs from improvement methods used more...

Interpersonal Relations Good interpersonal skills are at the base of every successful organisation because at the end of the day you have to reach out to people. Whether they are your customers, your suppliers, your vendors and even your employees, if there is a gap there will be misunderstandings and a resulting loss to organisations. On the other hand ensuring effective interpersonal skills offers a distinct more...

From Infopace Management Pvt Ltd

Change Management -managing people during change ... South India from 1997 to 2003. He is excellent in Public Relations. Apart from his initiatives in the fields of IT and Export he has developed business in India for the Pinnacle Group, UAE and has handled numerous turnkey projects on his personal capacity. He was responsible for the development of an extensive network for the Export market with vital links directly relating to the World Trade more...

From Oscar Murphy International

Power Your Presentations Today ..., Sales & Marketing Personnel, Teachers, Trainers, Public Relations and Customer Service People apart from Senior Management professionals who regularly present their thoughts to different groups of people. Power Your Presentations makes use of Psychometric assessments to help you gain a good understanding of yourself and help you make use of your own individual strengths to empower you and more...

From Terrapinn Financial Training

How Financial Markets Work Do all the financial jargons used by your clients / colleagues still make your head spin sometimes? You run your book well and know the product like the back of your hand. But once ita s out of your niche, is it all Greek to you? Global capital markets, investment banks and derivatives are becoming more complex than ever. How do you fit all the pieces of the puzzles together? Is your new year more...

From Megamind Consultants

CUSTOMER SERVICE PAR EXCELLENCE "CUSTOMER SERVICE PAR EXCELLENCE" A workshop on Customer relations management Program Outline: v Different Customers & Handling Them v Customer Service & Relationship v Why Customers Leave? v Why Service Matters! v Customer Delight v Customer Service Barriers and attitudes v more...

From Infopace Management Pvt Ltd

ROAD MAP TO SUCCESS climb the magic ladder of success ... Assertive behavior a Enhanced human relations and team work a Reduction of stress a Effective problem solving a Time management a Creative thinking ADDITIONAL LEARNING a Five ways to make people like you a Ten ways to win people to your way of thinking a Eight ways to persuade people a more...

From Husys Consulting

Exclusive HR Practical Program Hyderabad

World Class HR Program for Working Hr Professionals...from Husys(TM), India's Only HR Function Management company. Program intended to cover the Practical knowledge in all the Hr Functions ( Business basics to Exit Formalities). Eligibility: The Program is designed as an opportunity to seek core HR functional knowledge for those a Qualified HR Professional working as HR Team member (1+ yrs more...

From Orion Training and Performance Management

Diploma of Business (Human Resources)

The Human Resources domain reflects ongoing fundamental changes in the work of Human Resource Managers in all areas of business driven by new technology and changing work practices and expectations. The units cover aspects such as recruitment, performance management, providing services, induction, rehabilitation programs, Human Resources policies, information systems, mediation, industrial more...

Certificate IV in Business (Human Resources)

From Metis ERC India Pvt Ltd

Supervisor development programme

Labor relations for supervisors Fundamentals of supervision Assertiveness Skills for Supervisors Rational problem solving Art of Delegation Dealing with difficult behavior Give and receive feedback How handle people with tact and skill more...

From Belmah Strategies (Malaysia) Sdn. Bhd.

Just - In - Time training

JIT introduces the concept of flow manufacturing, visual control, leveling production and synchronized scheduling. This course is designed on a take-back-and-do approach. Delegates should see immediate applications to improve their counter service and organizational image. more...

From PI ETA Consulting Company

Financial Mathematics Part I ...clude Sets, Indices and Logarithms, Series and Sequences, Relations and Functions, Differentiation and Integration, Taylora ™s Series, Vectors and Matrices and examples of their applications in Finance. This program forms part of a Foundational Program which is a requisite for anyone wishing to move on to gain an in-depth understanding of the applied mathematics used in the financial more...

From Wintrac Inc.

Business Writing This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

Grammar Skills This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

Dealing Effectively with the Media This book is designed to help you handle direct relations with the media confidently. You'll learn how to mentally and physically prepare for interviews, how to maintain reliable media contacts, and much more. You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp more...

From 280 Group

Do it Yourself Public Relations Gain an understanding of public relations and how to do it for your own businesses in an affordable, measurable and effective manner more...

From Tango Training LLC

Getting Ready for the Employee Free Choice Act The Employee Free Choice Act is coming! Are you ready? A half-day session with your managers and supervisors educates them about this upcoming legislation, which will allow your employees to become represented by a union without a secret ballot election. One-hour sessions with your hourly employees teach them what they need to know in order to make an informed choice when the time comes. more...

From SuccessSystems, Inc.

Secrets of Super Service

When was the last time you received really super customer service? Unfortunately, such experiences are rare. Does your organization provide excellence in customer service and would your customers think of you when asked this question? Do you and your team provide super service for your internal customers? Learn proven practical techniques to improve customer service in this results-focused more...

From QED Training

Equal Opportunities and Diversity

...n:- Duty to Promote Equality Sex Discrimination Act Race Relations Act Disability Discrimination Act Religion and Belief Directive Gays,Lesbians and Bisexual Directive-Sexual Orientation Transgender Reassignment Regulations Age Discrimination Directive Equal Pay Act Equal Pay for Work of Equal Value Institutional Discrimination Direct Discrimination Indirect Discrimination Multiple more...

From Business Training Works, Inc.

Help Desk Training

Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location. more...

From Synerflex Consulting

Effective Purchasing & Supply Management

...ization has developed and its supply systems and supplier relations. Participants will be energized and equipped with good understanding of latest concepts to complement their challenging functions. Objectives: After attending the workshop, the participants will be able to understand more on  New customer-supplier relationship  Changing role of purchasing  Supply more...

From The Career Center

Legal Office Procedures

This course is designed to develop basic knowledge of the legal office assistant's clerical and practical duties required in the law office. Content includes scheduling, legal documentation, reception/client relations, and effective communications including the art of discretion. more...

From Proven Training Solutions

Manager's Guide to Employment Law

Feel more confident and be more effective in dealing with your employees in HR law and safe labor relations with this common sense legal training. Topics include: 1964 Title VII Civil Rights Act, ADA, FMLA,Interviewing and Hiring, Performance Evaluations, Progressive Discipline & Termination. more...

Interviewing and Hiring Skills for Managers

Interview, hire and retain better employees more quickly. Increase departmental consistency with applicable hr law and avoid hiring discrimination complaints, improve labor relations with this common sensed, management-based, legal training program. more...

From Applied Computer Training & Technology

Administrative Office Skills

The Administrative Office Skills Training course is a 24-hour course designed to train students for employment in many fields. The course meets Monday, Wednesday, and Friday for a period of 2 weeks. This course features filing, ten-key calculator, business etiquette, phone skills, customer relations, and personal development in the areas of resumes and interviewing skills. All students will have more...

From Calyptus Consulting Group

Guiding, Directing and Motivating Others

This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment. more...

From People Tree Training Northampton

Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and more...