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Relationship Training Seminars and Classes

From International Center for Etudes
Customer Service group study and discussioncoursewarebookworkshop / seminartrain the trainer ... employee holds extraordinary influence over the customer relationship. Their interactions can attract new customers and keep existing ones The certificate objectives is to support the participant with the know how to : Define Customer Service Concept and techniques Interact with customers to help them feel more comfortable and satisfied Deal successfully with difficult customers Ask more...
on-line e-learning cbt (computer based)
online course		 instructor led training
instructor led class		 study at home
learn at home		 group study and discussion
group study		 self directed
self directed training		 cd rom
cd based training		 DVD
DVD video training		 book
printed book		 e-book
e-book digital book		 workshop / seminar
workshop seminar		 train the trainer
train the trainer		 computer lab
computer based learning		 special pricing!
discounted
pricing		 on-line tutorial)
online tutorial
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This page was last updated on sb5 - 07/26/08 at 11:55:27