Instructor Led Relationship Training Classes in United Arab Emirates

Sales Training Dubai Coaching for Sales Success 'This program is designed for People who supervise staff, sales staff who want to improve their leadership skills, sales managers and trainers. This program is worth 25 NASBA CPE? s.Understand the importance of coaching in improving results. Greatly enhance sales staff performance and job training. Raise job satisfaction levels. Enhance the interpersonal and sales skills for their staff. Ensure  more...

CRM Training Dubai Customer Relationship Management ...participants will be able to: Understand why Customer Relationship Management (CRM) is essential for attracting, retraining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize "best practices" in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer contact. This Program is designed for:  more...

Managing for Sales Results ...ducing Sales Manager RELATED PROGRAMS Customer Relationship Management -------------------------------------------------------------------------------- Emotional Intelligence: Strategies for Success -------------------------------------------------------------------------------- PROGRAM PRE-REQUISITES Program Level: Update  more...

Customer Relationship Management CRM ...Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs. Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a  more...

Defining Customer Relations through SLAs and Key Accounts Management ...Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE?s. Appreciate the importance of relationships with customers versus repeated satisfactory transactions. Appreciate the role of CRM in collecting, analyzing and using information to strengthen relationships with  more...

Advanced Selling Skills ' This program is designed for All senior sales representatives and professionals, key account sales staff and sales managers and supervisors. This program is worth 15 NASBA CPE?s. Respond to customers? needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers? objections and closing the deal. Gain awareness of the  more...

Key Accounts Management The Master Class ' This program is designed for Account Managers, Sales Managers, Sales people who are managing Key Account or have limited experience in managing accounts customers in a Business to Business environment. Fundamental sales skills are assumed and will not be covered on this course. This program is worth 25 NASBA CPE?s. Improve margins and keep more profit. Prioritize their efforts for maximum  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to  more...

Defining Customer Relations through SLAs and Key Accounts Management ...Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE s.Appreciate the importance of relationships with customers versus repeated satisfactory transactions.Appreciate the role of CRM in collecting, analyzing and using information to strengthen relationships with loyal  more...

Advanced Selling Skills This program is designed for All senior sales representatives and professionals, key account sales staff and sales managers and supervisors. This program is worth 15 NASBA CPE s.Respond to customers needs in order to adapt their selling approach to those needs.Provide advanced selling knowledge and skills for dealing with customers objections and closing the deal.Gain awareness of the  more...

Key Accounts Management The Master Class This program is designed for Account Managers, Sales Managers, Sales people who are managing Key Account or have limited experience in managing accounts customers in a Business to Business environment. Fundamental sales skills are assumed and will not be covered on this course. This program is worth 25 NASBA CPE s.Improve margins and keep more profit.Prioritize their efforts for maximum  more...

Customer Relationship Management ...Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPE s.Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.Determine the uses and objectives of a CRM system.Recognize best practices in implementing a CRM  more...

Customer Relationship Management CRM Training Dubai Training Objectives: By the end of the career training program, participants will be able to: Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Use CRM for improving marketing, sales, customer service, and customer  more...

Coaching for Sales Success Objectives: By the end of the program, participants will be able to: Understand the importance of coaching in improving results. Greatly enhance sales staff performance. Raise job satisfaction levels. Enhance the interpersonal and sales staff skills. Ensure that the right people have the right skills to achieve your sales objectives. Enhance the relationship between sales management and the  more...

Certified Professional Manager Objectives: By the end of the program, participants will be able to: Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and  more...

Advanced Selling Strategies Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...

Motivating & Retaining Employees Objectives: By the end of the program, participants will be able to: Clear the main myths surrounding motivation and define the main theories for motivating individuals and teams. Define the relationship between attitude and behavior and use this information to motivate self and others. Define the main reasons behind de-motivated individuals and learn the main methods used in cutting down on  more...

The Customer Service Mindset ...rinciple Foundation for Superior Customer Service Strong Relationship Superior Service Professional Behavior The Customer Service Mindset Components of the Mindset Strategies for Building the Mindset Among the Staff A Profile of Different Customers Personalities Understanding Their Personalities Tips for Dealing with Difficult Personalities Attaining Customer Satisfaction Meeting Their  more...

Managing Conflict: Power through Influence ...and how to change them. Apply influence and explore their relationships with others. This Program is designed for: Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the  more...