Instructor Led Relationship Training Classes in United States

Sales Training - Sales Management Training ...process that combines the Five Critical Sales Skills with relationship skills into a high-impact, non-manipulative procedure that is guaranteed to be effective for virtually any sales application. With the experience of training and certifying over 300,000 salespeople in more than 2,500 organizations, The Sales Board staff, the Action Selling Sales Certification Program and the Action  more...

Acquiring a Problem-Solving Mindset Whether you are a small manufacturer struggling with increased offshore competition, a high-volume manufacturer implementing a lean manufacturing program within your state-of-the-art manufacturing facility or a pharmaceutical manufacturer negotiating with the government over the patent life of your product.... your employees in Sales, Marketing, Manufacturing, Materials, Purchasing,  more...

Account Management for Support The Support Account Management workshop is designed for experienced support professionals responsible for managing and growing key accounts. The program teaches the critical relationship skills and account management strategies required to create customer value, improve client loyalty, and generate new, profitable revenue.  more...

Duval County LifeSkills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Orlando Lifeskills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Fulton County LifeSkills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Collin County LifeSkills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Cook County Lifeskills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Greater Atlanta LifeSkills & Anger Management Group ...ly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger  more...

Global Outsourcing Learning & Development (GOLD) The GOLD program curriculum is designed for functional and project managers, business analysts, remote workers and those who manage a vendor relationship. Activities are designed to build global awreness through reality-based practice sessions using a comprehensive workbook of templates, tips and methods.  more...

Module I: 8-Week Teleclass/Online Course ...cific tools to use in effectively creating a coach/client relationship. Skills such as active listening, effective questioning, incorporating Neuro-Linguistic programming, the IAC 9 Masteries and other coaching modalities and the use of assessment tools such as MAPP are covered. Students receive a diploma after successful course completion. This course prepares a student for IAC certification  more...

Powerful Personal Energy: 3 Hour Workshop Powerful Personal Energy looks at the relationship between consistent personal and professional victory and success and our ability to maintain positive, dynamic energy in our life. To do this we need our very own PEP (Personal Energy Powerplant).  more...

Anger Management Anger Management Class - Chicago 1. Anger Management - $295 (1 day - instructor-led) For more information about this course please visit our website at http://www.trainingconnection.com or call 312.698.4475 Anger Management Anger is a negative emotion that can lead to aggression, hostility, irritability, crankiness, complaining and arguments. Needless to say anger  more...

Access Training - Chicago ...mentary database theory Build a relational database Relationships between tables in database Manage data in an Access database Search data with filters and sorts Write a simple database query Create and customize forms How to write reports using AutoReport Outline Unit 1: Understanding How Access Works How To Start Access How To Open A Database Using Task Pane  more...

Microsoft Dynamics GP Installation and Configuration 8505 ...dentify service packs and automatic updates Identify the relationship of the Microsoft Dynamics GP series Create users and grant user access in Microsoft Dynamics GP Register Microsoft Dynamics GP Set up security and classes in Microsoft Dynamics GP Track user activity in Microsoft Dynamics GP Identify components and files that were installed by Microsoft Dynamics GP Identify the  more...

Data Mining: Level III ...actionable recommendations FUNCTIONAL ANALYSTS: Customer Relationship Managers, Risk Analysts, Statistical Analysts, Business Forecasters, Inventory Flow Analysts, Direct Marketing Analysts, Medical Diagnostic Analysts, Market Timers, e-commerce System Architects and Web Data Analysts BENEFITS OF ATTENDING Driving the Level II presentation material through team exercises Hands-on  more...

Data Mining: Level II ...actionable recommendations FUNCTIONAL ANALYSTS: Customer Relationship Managers, Risk Analysts, Business Forecasters, Statistical Analysts, Inventory Flow Analysts, Direct Marketing Analysts, Medical Diagnostic Analysts, Market Timers, e-commerce System Architects and Web Data Analysts BENEFITS OF ATTENDING - Vendor-neutral exposure to tools and techniques that will place you months  more...

Data Mining: Level I ...ECUTIVES AND FUNCTIONAL MANAGERS: Risk Managers, Customer Relationship Managers, Business Forecasters, Inventory Flow Analysts, Financial Forecasters, Direct Marketing Analysts, Medical Diagnostic Analysts, eCommerce Company Executives TECHNOLOGY PLANNERS: Who survey emerging technologies in order to prioritize corporate investment CONSULTANTS: Whose competitive environment is intensifying  more...

Emotional Intelligence: In relationship building Teach great communication skills for better relationship building.  more...

Effective Performance Management Performance appraisals, even with great forms, are not enough for truly effective performance management! In this results-focused webinar you will learn how to use tools such as the performance agreement, the relationship audit, skillful feedback (positive & negative), and caring confrontation to produce maximum performance results. This program also provides some helpful tips on how to involve  more...

Coaching for Business Results ...vels as do the people they employ. Coaching, a one-on one relationship based process, takes practice to master. Research shows that coaching, when done well, has the promise to improve the performance of people one-by-one. This workshop is about moving coaching to the forefront of leadership responsibilities. Attend if you want to develop your coaching skills as way to help others optimize  more...

Relationship Management Up Down and Sideways ...ow holds more truth than many of us would like to admit. Relationship is the strongest form of influence whether providing direction or support to those you manage, creating or managing change across the value chain, developing peer-to-peer camaraderie or vying for resources and support from your own manager or other people within an organization. The ability to develop effective  more...

Sales Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Frisco Center for Anger Management ...PPROVED CLASSES * EMPLOYER ORDERED CLASSES * MARRIAGE & RELATIONSHIP CLASSES HERE'S HOW IT WORKS: -------------------------------------------------------------------------------- Following your registration fee and payment for classes. * Complete all six two hour 2 sessions. * Your Certificate and a signed letter of completion is awarded at the end of the class course! *  more...

Avid ACSR - Windows System Support ...nents and configurations are presented and explained. The relationship between Windows OS and Avid software covered, and troubleshooting concepts, models and tools are also described. Lab work and exercises will provide you the necessary practical experience in integrating systems and applying troubleshooting techniques. Topics include: identifying, understanding, and working with PC and Avid  more...

Closing the Sale Closing the Sale Overview The bottom line is well, it s the bottom line! All the selling techniques, confidence, and knowledge are for nothing if you can t close the sale. Successful sales professionals close more — and more often — than ordinary reps. Learn the closing techniques that make successful sales professionals successful while simultaneously building the  more...

Forming Business Relationships ...Relationships Overview Studies indicate that only 25% of the population has the same type of personality as yours. You struggle to get along with the other 75%. Learn how to do more than just get along with all of your customers: learn how to work with them so they consider you a true partner. More and more, relationships are becoming the difference in sales. People buy from  more...

Renewing the Relationship Renewing the Relationship Overview The close of the sale marks either the end or the beginning of a profitable, win/win relationship. Use your business relationship to build your base of references and identify additional opportunities within the account. And sometimes the toughest sale comes after the customer signed the contract! Learn how to leverage the post-sale problems to your  more...

Collaborative Negotiations Collaborative Negotiations Overview Crush the customer in negotiations and you lose. Give in to customer demands and you lose. Does this sound like your dilemma? Then give Collaborative Negotiations a try. Use information, relationship, and options/time to build power that can be used to enhance the relationship. The result? You win and the customer wins!  more...

Enhancing Customer Courtesy Skills Enhancing Customer Courtesy Skills Overview Some skills help elevate your customer relationship to the next level; others are prerequisites — they re simply tickets into the big game! Acting in a professional, predictable, and respectful manner is not just good sense, it s a business requirement. However, bad habits are hard to break and even the best of us need a refresher from time  more...

Relationship Management: Up, Down, and Sideways ...research has proven that the ability to develop effective relationships is a stronger determinant of success ? by 2 to 1 ? than technical skill or proficiency. Over the last decade the roles and expectations of the individual contributor have evolved from ?producer of work output? to ?individual leader of work objectives.? The individual contributor now must have the ability to exert  more...

Value Based Selling - A Consultive Sales Methodology Value Based Selling - A Consultive Sales Methodology Now for the first time, Value Based Selling - A Consultive Sales Methodology is available over the world-wide-web. The ability to complete this powerful course at your convenience at your home or office eliminates the time and expense of travel and protects your valuable selling time. The course is presented in a webinar-style format that  more...

Management Training Development ...relationship, we develop a deep understanding of the client s business objectives and culture. We then align our management training solutions to sustain these client objectives and culture. The curriculum will be designed to support personnel in acquiring new skills and knowledge as their career progresses at the company. Classes can be identified for entry-level personnel, Managers and Vice  more...

Jakarta Struts ...Working with HTML Forms What Not To Do Action Forms Relationship to Input Relationship to Actions Relationship to the Model Relationship to Output DynaActionForm and Map-Backed Forms Validation Coarse-Grained Form Beans   4.      Relational Data JDBC Drivers DriverManager (JDBC 1.0) DataSource (JDBC 2.0) Connection Statement ResultSet The Struts  more...

Java Servlets ...erver Deployment Descriptors Servlets Life Cycle Relationship to the Container 3. Interactive Web Applications Building an HTML Interface HTML Forms Handling Form Input Application Architecture Single-Servlet Model Multiple-Servlet Model Routing Servlet Model Template Parsers 4. Session Management Managing Client State Sessions Session  more...

E-Commerce Strategy A-Z ...o complete the following objectives: Discuss customer relationship management, enterprise resource planning, supply chain management, e-procurement, and knowledge management. Discuss common implementation costs, transactions and security concerns, staffing issues related to E-Commerce, and the international marketplace. Discuss different planning, risk management, and metric  more...

Strategic Sales Dialogue: Building Trusted Customer Relationships This seminar is based on criteria clients use to determine the value they receive from sales people. Clients value sales people who bring advice, thought leadership, ideas and differentiated value to the table. The Strategic Sales Dialogue Seminar instills a repeatable sales process and builds sales skills for achieving a "trusted advisor" relationship to win, develop and retain business.  more...

Advanced Java Programming ...complex GUIs using various JFC controls.  Understand the relationship between RMI and various J2EE technologies such as JNDI, EJB, and CORBA.  Implement simple RMI clients and servers.  Connect to a database using JDBC and perform a simple query.  Update relational data using JDBC to execute updates, inserts and deletes.  Use prepared statements to produce reusable database queries and  more...

Developing Java Web Services ...b-service client based on a WSDL document. Describe the relationship between the EJB 2.1 and JAX-RPC 1.0 specifications, and how EJBs can implement Web-service endpoints. Add a SOAP interface to an existing system of EJBs, and build an EJB implementation of a Web service based on a predefined WSDL descriptor. Implement a simple Web service using JSP and JSTL XML tags. Implement a JSP  more...

Object and Data Modeling Workshop ...xisting legacy system. Convert class diagrams to entity relationship diagrams (ERD) for use with Relational Data Base Management Systems (RDBMS). Understand the BA role on a Data Warehousing project and how to transition from relational transaction databases to a data warehouse. Use the Rational ROSE modeling tool to model business requirements. What you will learn: Principles of  more...

Introduction to Programming ...gement. Students will learn about relational data, entity relationships, and primary and foreign keys. They will also learn how XML can be used to describe and structure data. Lessons ? Introduction to Managing Data   ? Using the Entity Relationship Model   ? Sorting Data by Using Keys   ? Using XML   After completing this module, students will be able to: ? Describe the methods of  more...

Planning Implementing and Maintaining Microsoft Windows Server 2003 Active Directory Infrastructure ...ise forest and domain functional levels, and create trust relationships. Lessons Creating a Forest and Domain Structure   Examining and Configuring Active Directory Integrated DNS   Raising Forest and Domain Functional Levels   Creating Trust Relationships   Lab A: Implementing Active Directory After completing this module, students will be able to: Create a forest and  more...

The Business Analyst s Crash Course ...int Application Design) Business data modeling Entity Relationship Diagrams Use Case diagrams Work Flow Analysis Activity Diagrams Data Flow Diagrams Decision Tables Structured Testing principles and methods Structured Walkthroughs Black Box requirements-based testing including boundary value analysis Systems testing (Regression, volume, stress, usability, performance  more...

Customer Relationship Management (CRM) Management Course: Customer Relationship Management (CRM) (MDP219)  more...

How To Achieve Results Through Influencing Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants  more...

Supplier Implementation This 2-day Supplier Implementation program defines the requirements for an effective implementation of a negotiated contract with a specific supplier. During this program, the participant will learn the various steps to follow when transitioning from an existing supplier or suppliers to a new supplier. Implementation at a multitude of company locations will be addressed. Checklists and formats  more...

Supplier Quality This 2-day Supplier Quality program teaches participants how to develop supplier certification programs. It will distinguish among various inspection techniques drawing on Deming and Juran. ISO and Baldrige as well as other best-in-class supplier evaluation and audit programs will be considered. Quality management and its relationship to productivity will be covered. Supplier quality measures and  more...

The Sales Leader Sales Training Course : The Sales Leader is an advanced selling system focusing on both the selling process and the relationship side of sales. Participants will learn efficient ways of lead generation including sample sales letters as well as improving their sales presentation. Our relationship selling modules help increase  more...

Who is the Emotional Manager of your Office? It must be you. There is a global paradigm shift occurring. It s a shift to a more humane cooperative and considerate world. It will be facilitated as people first make a paradigm shift within, shifting from head intelligence to heart intelligence. That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and  more...

How to Develop a Collaborative Relationship This is a course designed for secretaries, administrative assistants and support staff. Learn the stratgies to communicate effectively, delegation techniques and how to handle multiple projects effectively while increasing your productivity.  more...

Working Towards Agreement Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of  more...

Modeling Business Requirements to Create a Database Using Visual Studio .NET This intensive, three-day course provides students with the knowledge and skills to model business requirements in order to create a baseline database design. It focuses on the use of Object Role Modeling (ORM) and the ORM modeling tool in Microsoft Visual Studio .NET Enterprise Architect. Students will also learn the database modeling process and how ORM relates to Entity Relationship (ER)  more...

Establishing and Maintaining Relationships In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.  more...

Essentials of Contracts This 2-day program focuses on the value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types  more...

Vendor Selection How do you know which vendor is really the right one for the job? This 1-day course reviews savvy sourcing principles that will help you make sure the vendor you select has the capabilities and desire to perform. Learn how to use industry data to prepare questions for potential vendors and to identify strengths and weaknesses of specific vendors. This course examines the correlation between your  more...

Working With International Vendors ...evelop productive and cost-effective international vendor relationships; consider cultural influences on vendor performance; measure and optimize results with international vendors; build a value-adding global competency skill set; master the opportunities and challenges of international supply management ; build and manage cooperative global alliances; select and implement successful global  more...