Instructor Led Relationships Training in Egypt
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From Contacts Plus
Conflict Management

...ed, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources.
By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force.
Key Learning Objective and Outcomes:
By the end of this
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Customer Focused Selling Skills

... will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key Learning Objective and Outcomes:
By the end of this program, participants will have
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Master Outbound Skills

...es to make persuasive calls, including calls for building relationships with prospective customers.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Recognize and understand the structure of an Outbound Call.
Learn the difference Inbound vs. outbound.
Learn How to turn customers on to your proposition (Magical Moment).
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Building Relationships for Success in Sales
...Relationships for Success in Sales
Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment.
Program Duration: 2 days
Program Overview:
No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making
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Communication Strategies
Communication Strategies
Target Audience All Staff in work environment.
Program Duration: 2 days
Program Overview:
This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of
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Writing Reports Proposals
...ou want to or not, you write to explain things, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.
How You Will
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Dealing with Difficult People
Dealing with Difficult People
Target Audience: All staff in work environment.
Program Duration: 2 days
Program Overview:
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana t deal with the difficult people in
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From SETTEC
Knowledge Management

... cultivate creativity
in the organization
* Manage relationships with others with effective
leadership style
* Improved Intra/ Inter Departmental Communication
* Lead with spirit of team in your enterprises
* Be more knowledgeable about your leadership style & how
to convert knowledge
* Apply flexibility in various leadership situations
to increase trust and
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Emotional Intelligence

The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange
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From Next Levels Consulting
Team Building Skills
... Answers
-Its Not What You Saya : Rephrasing for Better Relationships
-Difficult Personalities and Difficult Situations: Dealing with Challenges
-Teambuilding Survival Skills a games
* All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications)
Target Audience: Everyone
Pre-requisites: None
Schedule
Please
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Communicating with Influence
...allenges
-Its Not What You Saya : Rephrasing for Better Relationships
-How Long Is This Going to Last?: Running Effective Meetings
-Stop Shaking in Your Shoes: How to Overcome the Fear of Public Speaking
-Know-It-Alls, Talkers, and Bullies: Managing Hecklers
-Flipcharts, Power Point, and Slides: Effective Visual Aids
* All courses are delivered by Certified instructors (please contact
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Basic Communication Skills
...e Outlines
-The Basics: The Ten Commandments of Positive Relationships
-Self-Awareness: Being in the Know
-Road Blocks: Recognizing Communication Barriers
-The Dance: Asking Questions and Listening for Answers
-Body Language: Communicating Without Saying a Word
-Self-Image: Understanding What Your Clothes Say About You
-Assertiveness: Positioning for Acceptance
* All courses are
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Defining Marketing The Art of Marketing
...ourse Outlines
-What is marketing?
-Developing customer relationships and value through marketing
-Consumer behavior
-Organizational markets and buyer behavior
-Turning Marketing information into action Identifying market segments and targets
-Identifying market segments and targets Developing new products
-Developing new products Managing Products and Brands
-Managing marketing
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New Supervisor Training - Making the Transition from Buddy to Boss
...tion Styles
-Its Not What You Say: Rephrasing for Better Relationships
-Be SMART: Goal Setting for Peak Performance
-So, How Am I Doing?: Delivering Performance Feedback
-Difficult Personalities and Difficult Situations: Dealing with Challenges
* All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications)
Target Audience:
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Supervising Basics Managing People Made Easy
... laziness.
-Understand the importance of developing good relationships with employees and peers.
N. B. Content can be modified (Customized) as per customers requirements & business objectives
Course Outlines
-From There to Here: Making the Transition
-Ready, Set, Go: Setting Goals
-Asking and Responding: Knowing How to Question and Answer
-I Have Something to Tell You: Giving
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Supervision Skills for Managers Coaching Counseling Delegating and Developing
...ce Feedback
-Its Not What You Say: Rephrasing for Better Relationships
-Better Questions, Better Answers
-Difficult Personalities and Difficult Situations: Dealing with Challenges
-Motivating the team
* All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications)
Target Audience :
Executives, Managers , Supervisors
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Managing Difficult People
...Course Outlines
-This for That: Understanding Reciprocal Relationships
-Picture Perfect: The Agreement Frame
-The Best Maintenance: Preventing Problems
-The Five-Step Process: Conflict
-Attitude Adjustments: Changing Yourself
-How to Calm Down: Managing Anger
-Just Relax: De-Stressing Options
* All courses are delivered by Certified instructors (please contact us for more details
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Todays Leader Essential Skills for Successful Management
...nt
-Putting It Together: Types of Thinking
-Partnering: Relationships
-Creative Choreography: Problem Solving
-Off Your Feet: Delegation
* All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications)
Target Audience
Leaders & Managers
Pre-requisites: None
Schedule
Please contact us for an updated schedule
02-22875381
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Emotional Intelligence - The Edge for Leaders
...tress levels require better handling abilities. Mentoring relationships are particularly essential in times like these. Expertise in a particular field plays a lesser role, while internal qualities like resilience, initiative, optimism, and adaptability are taking on new value. The purpose of this course is to acquaint the participants with the principles of emotional intelligence, help them to
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From Deep Impact Coaching
The Psychology of Excellence in Sales and Negotiations Workshop
...s so much more than that.
Truly successful sales relationships are generated from mutually beneficial a win-wina negotiations. Whata s more, identifying what people truly want from the sale will encourage strong sales relationships that last.
We teach Sales people the ability to mould and shape the way they present themselves, their product and their service into the
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NLP Diploma
...simple principles and techniques help you to build better relationships, establish a new level of confidence, and achieve success in every aspect of your life.
How would your life change if you knew how to...
Create compelling goals
Establish effective rapport and improve personal and professional relationships
Become more persuasive and influential
Appreciate different
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From Quest
Coaching Life Executive Teams Organizational Relationship
...nderstand and optimize the coachee's effectiveness in key relationships.
Career/ life coaching
Focus in this type of coaching is on helping the executive to transition through changes such as organizational change, new levels of responsibility, or maintaining work/ life balance.
Leadership development coaching
Focus is on instilling certain capabilities in the executive to help bring the
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