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	Program	Location
February, 2012
6th Feb	Negotiation Skills	Basingstoke, Hampshire	[Register]
9th Feb	Leadership Styles Seminar or Course	London, London	[Register]
13th Feb	The Management of Organisational Resources	London, London	[Register]
14th Feb	Communication Skills Worksho...d Improve Working Relationships	London, Greater London	[Register]
17th Feb	Effective Telephone Techniques	Basingstoke, Hampshire	[Register]

March, 2012
5th Mar	Comprehensive Project Management	London, London	[Register]
12th Mar	Talent Management	London, London	[Register]
15th Mar	Communication Skills Worksho...d Improve Working Relationships	Glasgow, Scotland	[Register]
20th Mar	Communication Skills Worksho...d Improve Working Relationships	London, Greater London	[Register]
21st Mar	Microsoft Project 2003 Level 1	Camberley, Surrey	[Register]
26th Mar	Communication Skills Worksho...d Improve Working Relationships	Manchester, Greater Manchester	[Register]

April, 2012
9th Apr	ISO 9000 Quality Systems	London, London	[Register]
13th Apr	Communication Skills Worksho...d Improve Working Relationships	London, Greater London	[Register]
16th Apr	Internal Audit - Incorporati...e and Financial Risk Management	London, London	[Register]
16th Apr	Strategic Management and Project Management	London, London	[Register]
16th Apr	Microsoft Project 2010 Level 1	Camberley, Surrey	[Register]
23rd Apr	Change Management and Executive Leadership in Organisations	London, London	[Register]

May, 2012
1st May	Communication Skills Worksho...d Improve Working Relationships	Glasgow, Scotland	[Register]
2nd May	Negotiation Skills	Camberley, Surrey	[Register]
16th May	Communication Skills Worksho...d Improve Working Relationships	London, Greater London	[Register]
21st May	The Management of Organisational Resources	London, London	[Register]
21st May	Microsoft Project 2003 Level 1	Camberley, Surrey	[Register]
21st May	Microsoft Project 2003 Level 1	Camberley, Surrey	[Register]

June, 2012
4th Jun	Comprehensive Project Management	London, London	[Register]
11th Jun	Executive Leadership and High Performance Team Management	London, London	[Register]
11th Jun	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]
15th Jun	Communication Skills Worksho...d Improve Working Relationships	London, Greater London	[Register]

July, 2012
2nd Jul	Corporate Governance and Strategic Management	London, London	[Register]
23rd Jul	ISO 9000 Quality Systems	London, London	[Register]
30th Jul	Strategic Management and Project Management	London, London	[Register]

August, 2012
27th Aug	Trainer Training Training for Trainers	London, London	[Register]
27th Aug	The Management of Organisational Resources	London, London	[Register]

September, 2012
3rd Sep	Executive Leadership and High Performance Team Management	London, London	[Register]
10th Sep	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]
17th Sep	Modern Quality Systems and ISO 9000	London, London	[Register]
17th Sep	Organisational Design Struct...and Restructuring Organisations	London, London	[Register]
24th Sep	Organisation and Management an Introduction	London, London	[Register]

October, 2012
1st Oct	Organisational Structure and Control Systems	London, London	[Register]
15th Oct	Corporate Governance Principles and Practice	London, London	[Register]

November, 2012
5th Nov	Trainer Training Training for Trainers	London, London	[Register]

December, 2012
10th Dec	Executive Leadership and High Performance Team Management	London, London	[Register]
10th Dec	Modern Marketing in a Consumer-Lead Environment	London, London	[Register]

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Relationships Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Internal Audit - Incorporating Corporate Governance and Financial Risk Management

...red or controlled. - Relate corporate governance to the relationships that persists between internal and external stakeholders, particularly in relation to the establishment of organisational goals and objectives - Demonstrate a heightened understanding of the organisationa ™s responsibility and accountability to its shareholders as primary stakeholders - Exhibit a heightened awareness more...

Enhancing Managerial Effectiveness

...he a managerial leadera ™ - Superior-subordinate relationships - Leader behaviour - Administrative strategy & the concept of a puissancea ™ - Control administrative strategy - Influence administrative strategy - Merits & demerits of control strategy - Advantages & disadvantages of influence administrative strategy - Characteristics of a a theory xa ™ more...

Change Management and Executive Leadership in Organisations

...the relationship between Leadership Styles and Structural Relationships - Represent the Leadership Style and Communication - Associate Leadership Style with Levels of Role Specificity - Demonstrate an awareness of the relationship between Contingency Approaches to Leadership and Environmental Variables - Advise on the extent to which Leadership and Environmental Variables, Affect more...

Executive Leadership and Corporate Communication

...ent or maturity and its relevance to superior-subordinate relationships - Superior-subordinate relationships as leader behaviour - Superior-subordinate relationships as control and influence - Superior-subordinate relationships as power and authority - Least Preferred Co-worker (LPC) a Low and High - Characteristics of LPC managers and their relationship to McGregora ™s more...

Human ResourceTraining and Development Management ...arning environment. a Effectively manage commissioning relationships. Effectively manage a training department. a Learning And Memory. a Conditions Conducive To Learning And Memory. a The Taxonomy Of Educational Objectives. a Establishing Learning Objectives. a Value Of Varied Learning Experiences. a Determining The Content Of Training Programmes. a Designing Delegate more...

Modern Marketing in a Consumer-Lead Environment

...any and Marketing Strategy: Partnering to Build Customer Relationships - Marketing Strategy in recessionary Periods - a Current Valuea ™ modification and pertinent microeconomic issues - Analyzing the Marketing Environment - Managing Marketing Information to Gain Customer Insights - Understanding Consumer and Business Buyer Behaviour - Predicting behavioural more...

Organisation and Management an Introduction

...nt/ customer focus - Importance of vertical & horizontal relationships - Directing or leading - Directing or leading? : a question of leadership styles & administrative strategies - Directing or leading? : Managerial control vs worker autonomy - The relationship between leadership & worker motivation - Co-ordinating - mintzberga ™s bases of co-ordination - Mutual adjustment - more...

Trainer Training Training for Trainers

... learning environment - Effectively manage commissioning relationships - Effectively manage a training department Seminar Contents, Concepts and Issues: - Learning Theory - Learning And Memory - Learning and application - Education Training & Development: A Distinction - Conditions Conducive To Learning And Memory - The Taxonomy Of Educational Objectives - The Value Of Varied more...

The Management of Organisational Resources

... - Indicate the structural bases and structure-cultural relationships that are conducive to Co-ordinating through Standardisation of output - View budgeting as a control mechanism - Demonstrate the relationship between a Efficiency Gainsa ™, in Throughput Accounting, and Net Profit a as applied to Training and Development - Explain the benefits and misgivings of Policy more...

Talent Management

...h performance teams - Providing an understanding of role relationships - Improving communication and effective oral- visual presentations - Enhancing competence level of high performance teams - Developing expertise in meeting management - Providing members with the expertise to address mutual conflict resolution - Monitor, unhinderingly, the output of high performance teams - more...

Strategic Management and Project Management

...hes. - Organisational structure: internal and external relationships. Vertical and horizontal relationships. - Lines of authority and accountability. The functional structure. 10. Organisational Design: Structuring and Restructuring Organisations 2 - The divisional structure and its internal relationships. Basis of divisionalisation. The divisional structure compared with the more...

Organisational Structure and Control Systems

...ion adhering to the principles of horizontal and vertical relationships - Distinguish between the basic types of structure - Recommend the most appropriate structure for an organisation, taking contingent factors into account - Be aware of the relationship between organisational structure and leader and - Organisational flexibility - Translate the positive and negative factors of more...

Organisational Design Structuring and Restructuring Organisations

...f development of the organization. - Identify horizontal relationships in organisational design - Show the vertical relationships in an organisational chart. - Indicate the importance of vertical and horizontal relationships in organizational design - Illustrate lines of authority in an organisational chart - Illustrate communication channels in an organisational chart - Discuss the more...

Modern Quality Systems and ISO 9000

...sion making h. Principle 8 Mutually beneficial supplier relationships - The ISO 9000: 2000 series a. ISO 9000: 2005 Quality systems - Fundamentals and vocabulary b. ISO 9001: 2000 Quality systems a Requirements c. ISO 9004: 2000 Quality systems - Guidelines for performance improvements d. ISO 19011: 2002 Guidelines for quality and/ or environmental systems auditing - The ISO 9000 more...

Leadership Styles Seminar or Course

...the relationship between Leadership Styles and Structural Relationships 59. Represent the Leadership Style and Communication 60. Associate Leadership Style with Levels of Role Specificity 61. Demonstrate an awareness of the relationship between Contingency Approaches to Leadership and Environmental Variables 62. Advise on the extent to which Leadership and Environmental Variables, more...

ISO 9000 Quality Systems

Corporate Governance Principles and Practice

...s that these have for collegial, and superior-subordinate relationships - Discuss, with confidence, the implications of particular organisational structures have for communication and leadership styles - Demonstrate their knowledge of vertical and horizontal relationships and formal communication channels - Explain the mechanism whereby the organisational activities can be co-ordinated more...

Corporate Governance and Strategic Management

Executive Leadership and High Performance Team Management

...tion as a medium of the transmission of values and role relationships in autonomous work teams - Suggest how effective conflict management might enhance the lifespan of high productivity teams - Demonstrate the ability to place equity in the context of organisational reward - Demonstrate and understanding of the place of equity in the functioning of high productivity teams - more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce

Comprehensive Project Management

...hes. - Organisational structure: internal and external relationships. Vertical and horizontal relationships. - Lines of authority and accountability. The functional structure. 10. Organisational Design: Structuring and Restructuring Organisations - The divisional structure and its internal relationships. Basis of divisionalisation. The divisional structure compared with the more...

MSc Human Resource Training and Development Management

...arning environment. - Effectively manage commissioning relationships. - Effectively manage a training department. A. 1. 9 Motivating Workers: Intrinsic and Extrinsic Rewards By the conclusion of the specific learning & development activities, delegates will be able to: - Demonstrate an understanding of the concept of motives and their value in organisational and subsystem more...

Human ResourceManagement a Practitioners Approach

...learning environment. - Effectively manage commissioning relationships. - Effectively manage a training department. MODULE 16.: Customer or Client Care - Demonstrate an understanding of value of front-line staff to organisational effectiveness. - Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs. - Exhibit a a more...

From Mullan Training

Introduction To MS Access

... (By Selection, By Form, Advanced Filter/ Sort) Define Relationships - Establish Relationships (One-Many, One-One) - Enforce Referential Integrity - Cascade Update/ Delete Related Fields Forms - Why To Use The Form To Input Data - Create With And Without The Wizard - Form Types - MultiTable, Columnar, Justified, SubForms - Move Labels And Fields Around The Form (Together And As more...

From silicon beach training

Business Process Management Training

Business processes are central to the new economy. When buesiness processes fail, so do our products and services, with obvious consequences for customers and stakeholders. As organisations grow and change, the more they have to pay attention to their stakeholder relationships, and also the management and design of business processes to ensure that companies, people and technologies work towards more...

Assertiveness Confidence Building Training

This 2- day Assertiveness training course gives attendees practical guidance on develop their assertiveness skills and building confidence in a range of workplace situations. This Assertiveness course provides you with the tools and techniques you need to boost confidence and build self-esteem. more...

From H2 Training & Consultancy Ltd

Influencing Skills

More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting more...

Dealing with Difficult Relationships at Work

...relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to manage potentially dangerous or damaging situations, more...

Negotiation Skills

...relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues. It is particularly more...

Managing your Manager

Effective management depends on the development and maintenance of a productive two-way relationship. This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic. This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in more...

Emotional Intelligence at Work

... an insight into how to build productive and professional relationships at work. It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations. "This course has really changed my perception of what it takes to be successful at work - thank you so much " "It was more...

From WWP Training Ltd

HR as a Business Partner Transforming HR into a Value Adding Function A relatively recent HR model that helps reduce distances between the HR function and other departments of an organisation. HR business partnering also has a very high impact on HR as a function and on HR professionals. This programme is for you if you are new to or moving into the role of a Human Resources Business Partner and are looking for some more...

Giving and Receiving Effective Feedback Giving effective feedback is an essential tool for managers in maintaining standards and helping staff reach their full potential. Staff who understand what is expected of them are more motivated and perform more effectively. This programme is for you if you want to develop your own skills in order to improve organisational effectiveness, implement a continuous development of individuals and more...

Key Account Management ...relationships and increase sales The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa ™s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a strategy to more...

Driving High Performance "A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance." Armstrong and Baron Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying more...

Personal Impact First impressions count. Get yourself noticed in a positive way and make a real difference to your relationships with both colleagues and customers. This programme is for you if you want to find your own personal power, deal effectively with conflict and project a stronger image. You will discover your own personal style and learn how to use communication techniques and body language that will more...

The Assertive Toolkit ...relationships at work Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves. This programme is for you if you want a toolkit of techniques to more...

Inbound Telephone Selling Skills Turning enquiries into sales Anytime a customer approaches us we have a golden opportunity to strengthen relationships and create additional business. Learn how to capitalise on inbound calls and turn order-taking into order-making. This programme is for you if You are required to take inbound calls from existing or new customers You would like to know how to generate more interest and be more...

Introduction to Selling ...ss. Out in the field they are responsible for maintaining relationships and creating new business. Are you 100% sure they are the best that they can be? This programme is for you if You are an external sales person / account manager who is new to selling or has not had any formal sales training You need to refresh / learn the skills to make your own sales appointments You would like to more...

From Skillstudio Limited

Communication Skills Workshop in Manchester - Learn to Influence People and Improve Working Relationships

The Effective Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, more...

Communication Skills Workshop in London - Learn to Influence People and Improve Working Relationships

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role more...

Communication Skills Workshop in Birmingham - Learn to Influence People and Improve Working Relationships

Communication Skills Workshop in Glasgow - Learn to Influence People and Improve Working Relationships

From Opposite Leg Creative Company Ltd

Team Building - The Shared Meaning Being engaged in meaningful work as part of a united team is highly motivating and leads to the achievement of shared goals. Opposite Lega ™s a The Shared Meaninga ™ Team Building day uses the model of the ensemble theatre company to unify any department or staff team. Dona ™t worry this day does not involve singing, dancing or pretending to be a tree; the aim of a theatre more...

From Spectrum Training Services

Graduate Development - Developing Business Awareness

...s for enhancing your service provision Create meaningful relationships with your colleagues at all levels and from a variety of cultural backgrounds Develop strategies for planning and organising work Deliver Quality Communications. Recognise the importance of timing when communicating messages and time those messages for maximum effect Adopt a systematic approach to problem solving and more...

Working in a World of Difference

...ltural differences to develop your international business relationships. Duration & Options: Cultural Training & Development Programme - Duration: 3 Day Workshop Optional - Pre-Course Assessment - 2. 5 hours per delegate Aim: Most international managers and professionals are hired for their technical expertise and experience, rather than their ability to relate, communicate, more...

Assertive Behaviour

There you go again you have said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours more...

Consultancy Skills for Training and Development Professionals

...ith colleagues and clients alike, developing professional relationships with those who are part of the solution Demonstrate the key skills of training consultancy Develop strategies for marketing your consultancy and tailored training services. Organisational Benefit Organisations are facing rapid change and complex problems. Increasingly customers are responding by expecting training more...

From Cosensa Learning & Development Ltd

Assertiveness at Work ...ore confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with more confidence and develop positive, assertive responses to a wide more...

Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care more...

Finding creative solutions to problems ...re cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the ability to see the a problema ™ in as broad a capacity as possible. This 2 day programme focuses on the fundamental distinction between those problems which happen to us - a presented more...

ISO 90012008 - Implementing a Quality Management System Course Objectives: This two-day programme provides a thorough understanding of the ISO 9001: 2008 standard including it's inherent value and limitations and also how it may be interpreted and effectively applied withing your organisation. Contents: Background and essential content of the ISO 9000 series of standards The 'value' of a Quality Management System Planning the implementation more...

From NobleProg - IT training courses

Business Analysis BABOK V20 IIBA Certification

...owledge areas, activities, tasks, deliverables, and their relationships: Key Definitions: BABOK ® (Business Analysis Body of Knowledge) Standard for practice of business analysis and serving as a framework describing the tasks that must be performed. CCBA ® (Certified of Competency in Business Analysis) A certification offered through the International Institute of Business more...

From Illumine Training

Building Better Relationships for Sales Negotiation

...cate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport and sell immediately. -Sell services and want to develop a lasting more...

From NobleProg - IT training courses

Springboard Women's Development Programme Training Course

Many women use the programme to get results at work, such as new qualifications, promotions, new skills, a new attitude to change and a massive boost in confidence. Others focus on results in their personal life, such as sorting out difficult relationships, improving health, dealing with stress and gaining a work/ life balance. Who is it for? It is designed for any woman at any stage in her more...

From Watt Works Consulting Ltd

Conflict Resolution

Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ™ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more. more...

From Making the Link

Implementation workshop- for Business development Attendees

An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the more...

From Benjamin Bonetti Ltd

Law of attraction - The Truth "Thank you for inviting me to the seminar - I can only have gained from the weekend. I think consolidation is the way forward for me...." "What a great weekend, it was great to see old friends and meet new people. I certainly came away with some very positive thoughts and the weekend has given me lots to think about in a very positive way." "I really enjoyed it - was great it was a small more...

From Ripley Training Limited

Practical Marketing Skills Training Course Course: Practical Marketing Skills This course is ideal for anyone who is starting up in business or anyone looking for more business. An experienced and successful Managing Director will lead the course sharing their experiences in the first three years of business including positive and negative outcomes. The courses are very interactive enabling participates to share their experiences and more...

Practical Marketing Skills

This course is ideal for anyone who is starting up in business or anyone looking for more business. An experienced and successful Managing Director will lead the course sharing their experiences in the first three years of business including positive and negative outcomes. The courses are very interactive enabling participates to share their experiences and to discuss the tools most appropriate to more...

From Pearlcatchers Ltd

Coaching and Mentoring

Developing people is a critical part of an organisations function. Develop people and you develop performance. Most organisations invest and recognise the benefit of Training and Development; however, more organisations are now recognising that a training course is not the only way of developing performance capability. High performing organisations develop a culture where people are supported and more...

From Modulus

Object Oriented Analysis & Design with UML 2 from Modulus Training

Learn how to use Object-Oriented techniques to analyze real-world requirements and to design solutions that are ready to code. Students learn how to identify and design objects, classes, and their relationships to each other, which includes links, associations, and inheritance. A strong emphasis is placed on diagram notation for use cases, class and object representation, links and associations, more...

From PCC (Psychology of Culture Change) LLP

Executive Coaching and Mentoring

PCC provide support for Executives who require professional, mature experts in all matters related to change; Our seasoned team can support individuals at both a personal development and professional level. In our experience we have found the most valuable service offered to senior managers and execs is an ear to listen and a compassionate yet educated, experienced and structured opinion for more...

From Investment Education PLC

Leveraged Loans

...he key elements of an intercreditor agreement and how the relationships between debt providers are governed a recapitalisations, refinancing, debt for equity swaps Delegates a Bankers who are involved in or who are considering Leveraged Finance a CFOs, Financial Directors and Controllers considering Leveraged Finance a Private Equity and Venture Capital executives a Debt more...

From Pearlcatchers Ltd

Crucial Conversation - personal effectivenss and communication skills

...relationships by tackling those difficult conversations promptly and confidently Every day, most people communicate easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict with a colleague. All too often, we more...

Dealing Positively with Conflict

Do you shy away from conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict . Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing more...

From Act Training

Access Level 2

Intermediate level one day hands-on instructor led course on Microsoft Access. Topics include: The Principles of Table Design, The Principles of Table Relationships, Table Design Techniques, Designing Select Queries, Customising Form Designs, Working with Data Access Pages, Customising Reports. The prerequisite for this course is Access Level 1 or equivalent knowledge. more...

From FOSVA Training

Microsoft Access 2010 Level 3 Microsoft Access 2010 Level 3 Structuring Existing Data a Restructure the Data in a Table a Create a Junction Table a Improve the Table Structure Writing Advanced Queries a Create SubQueries a Create Unmatched and Duplicate Queries a Group and Summarize Records Using Criteria a Summarize Data Using a Crosstab Query a Create a PivotTable and a PivotChart more...

From CP Training Consortium

Strategic Contract Management - up to Award How to develop a Contract Strategy that defines the kind of contract appropriate to the circumstances and identifies the best contractor for the contract. More and more of our business is being conducted by external resources under contracts that are managed for the company by line staff drawn from virtually all the functions. This creates opportunities for great benefits to be gained but is more...

Advanced Commercial Negotiation Skills Skilled negotiators know how to create movement to a point where agreement is reached between parties. Negotiation provides the key to the management of the interfaces involved in managing the new and complex relationships that have evolved through the need for businesses to reduce the cost of bought in Goods and Services and improved profitability. In order to succeed everyone involved in more...

From FOSVA Training

Negotiation Skills Using negotiation skills The psychology of negotiation The size of the a ™piea ™ Anchor points Framing the negotiation The six steps of a negotiation Win-win outcomes Target Audience Anyone who is responsible for sales, negotiating with suppliers or wants to improve their ability to get win-win solutions in interpersonal relationships. Pre Requisites A more...

Effective Telephone Techniques Attitude management First impressions Managing incoming calls Making outgoing calls a and getting the right person Know your company with confidence Dealing with difficult people Target Audience Customer service staff, administrators, call centre staff, receptionists and those who want to develop a professional telephone manner and great relationships with their customers. more...

Microsoft Project 2010 Level 1 ...ation Manage tasks by organising tasks and setting task relationships Manage resources for a project Finalise a project plan Course Content Target Audience This course is designed for students who have an understanding of project management concepts, who are responsible for creating and modifying project plans and who need a tool to manage those project plans. Pre Requisites more...

Microsoft Project 2003 Level 1 ...ese tasks into a work breakdown structure containing task relationships, create and assign resources, and finalise the project in order to implement the project plan. Target Audience This course is designed for those who are responsible for creating and modifying project plans. You will have an understanding of project management concepts but looking for a tool to manage them. Pre more...

Microsoft Access 2010 Level 2 Course Benefits On completion of this course you will be able to improve and customize tables, queries, forms and reports and share Access data with other applications. Target Audience This course is designed for individuals who wish to learn intermediate-level operations of the Microsoft Office Access program. It also applies to individuals whose job responsibilities include creating more...

From Fire Dragon Coaching Limited

Certified NLP & Time Line Therapy (TM) Training - Maldives - 29th April-6th May 2012

This 8-Day Intensive Certified Combined NLP & Time Line Therapya training is suitable for anyone looking to dramatically improve their personal and business skills. Whether you're in management, leadership, sales, education & training, or whether you're looking for rapid personal development - this course is for you. If you want to sell more, negotiate better, learn new skills to motivate a more...

Psychology of Excellence in Sales - 1 Day Training in Kuala Lumpur If you work in sales or negotiation, this course will teach you skills you can use to increase your success right now. On this 1-day Sales Training course we teach you easy-to-learn techniques that are simple and highly effective. Most sales people appreciate that to generate a long-standing successful career, the ability to communicate effectively with people is of great importance. And more...

Combined NLP Certified Practitioner Training 2nd-8th October 2011, Cairo Egypt

Whether you're in management, leadership, sales, education & training, or whether you're looking for rapid personal development - this course is for you. If you want to sell more, negotiate better, learn new skills to motivate a team, fast-track in your career or improve your communication and presentation skills or just improve your relationships - you'll learn all this and more in 7 Days. more...

From Financial Training Associates Ltd

Valuation modelling course - 2 days This financial training course is conducted as a workshop where delegates work to value a target business of their choice, using DCF and comparable/ relative valuation multiples. The course provides participants with a comprehensive review of company valuation, the main techniques and their inter-relationships. The review will cover sourcing data for valuation, a cleaninga source numbers, more...

From Waywood Training

Key Presentation Skills Training Learn how to use your unique qualities to make interesting, engaging, memorable presentations; whatever the occasion; whatever the audience. Avoid sleepless nights. Relax because you're prepared, equipped and confident. You'll learn how to use a toolbox of skills and awareness that enhance your current strengths and how pre-talk nerves can actually help you to give better presentations, more...

From TBC Training

Group and Personal Stress Recognition and Reduction Techniques ...source for candidates to call on; improving interpersonal relationships and personal wellbeing. Lowering stress increases productivity and effectiveness, and reduces the number of working days lost to sickness. The hypnotherapeutic relaxation techniques we use to achieve our stress lowering goals can be applied in a group setting or on a one to one basis. We teach your staff the techniques more...

From Aspect Training

ADO dot NET for C sharp Developers ...Data Together Collecting Tables into Sets Establishing Relationships Between Tables Defining Table Constraints Turning Data into Information Aggregating Data Setting Up Indexed Views Saving and Restoring Data Serializing DataSet and DataTable Objects Guiding XML Generation Establishing External Connections Using Connection Strings Understanding Data Providers Connecting to SQL more...

From Psysoft Ltd

BarOn EQ-i

The Emotional Quotient Inventory (EQ-i ®) is the first scientifically validated and most widely used Emotional Intelligence assessment in the world. Based on more than 20 years of research worldwide, the EQ-i ® examines an individuala ™s social and emotional strengths and weaknesses. It is an excellent tool to help an individual become more self-aware to improve their relationships more...

From Get Set 4 Success

NLP Practitioner

...plications in Business, Personal Development, Therapy and Relationships, Counselling, Coaching, Education and Learning, and Your Everyday Life. What you will learn (course content): The foundatons of NLP and the underlying models it is built upon How to create change in yourself and others How to create rapport Representational Systems: discover how we use our five senses and how to more...

From Donington Training

Helping Skills

...addition the skills are valuable in all forms of personal relationships. The course covers a wider range of interventions than is covered in counselling training and it addresses the issues involved in using the skills in non counselling situations. It recognises that counselling or psychotherapy and teaching or training are fundamentally the same. Both involve holistic learning, that is more...

From Spearhead Training Group Ltd

National Account Management Training

...hen covers the issues concerning customer information and relationships, including supplier strategy. There then follows a tutorial on the financial analysis of a major customer with practical exercises to cement learning. The next area covered is strategic business management, to prepare delegates for the challenge of implementing a strategy for each of their accounts. The course then moves on more...

Sales Support Training

Your customers are most strongly influenced by the people they meet from your company. As such, your companya ™s image is in the hands of anybody from your company who has customer contact. This course will show your non-sales personnel their role in building business. Delegates will learn how their behaviour can affect your relationship with a particular customer, how to spot danger signals more...

From Lady Indigo Ltd

Essential Stress Management How can we not be stressed when all wea ™ve been hearing around us in the last year is credit crunch, recession, job security, redundancies, etc? Even if it doesna ™t affect us directly in many cases it affects our families, friends, neighbours or colleagues. Everyone react differently to stress. Some may experience panic attacks, insomnia, headaches, aggression while others may get more...

From The Training Experts Ltd

Dealing with Difficult People Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of more...

Assertiveness Self Esteem ...lf-image often contribute to passive behaviour in working relationships. Assertive behaviour significantly enhances working relationships and improves peoplea ™s personal effectiveness. This course helps people understand why colleagues behave the way they do and learn assertive techniques that will enhance working relationships. Target Group This course is aimed at people who wish more...

Effective Working Relationships ... the organisation and the importance of effective working relationships with peers and colleagues to achieve your goals and targets. Target Group This course is aimed at people who wish to develop their personal effectiveness and increase their confidence in building good working relationships. Objectives By the end of this course, delegates will be able to; Identify their role more...

Operation Management Program ...Ops Managers with the skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive techniques, manage performance and deal with pressure, conflict and stress within the workplace Target Group This program is designed for those who are either new to the role of Operations Manager, who current Ops managers who wish to refresh their more...

Management Development Program ...ide managers with the skills necessary to enhance working relationships, deal confidently with difficult people and situations, learn assertive techniques to aimed at improving personal effectiveness, and deal with pressure, conflict and stress within the workplace Target Group This program is aimed at those who are either new to a managerial role, who current managers who wish to refresh more...

One to One Mentoring Program This program consists of 4 modules and is aimed at ensuring that coaching and personal development is embedded into working practice. Target Group This program is designed for Managers and senior staff who require or prefer continuous professional development on a one to one basis. Objectives By the end of this program, delegates will be able to; Understand the importance of knowing more...

Change Management Managing change successfully is an essential management skill in today's fast-paced business world. This course introduces participants to a range of change management principles, practices and techniques, to ensure that implementation of change is successfully and seamlessly managed throughout the organisation. Target Group This course is aimed at Managers, Supervisors and Team leaders who more...

One to One Mentoring This program consists of 4 modules and is aimed at ensuring that coaching and personal development is embedded into working practice. Target Group This program is designed for Managers and senior staff who require or prefer continuous professional development on a one to one basis. Objectives By the end of this program, delegates will be able to; Understand the importance of knowing more...

From Human Xpression - Fast Track NLP & Hypnosis Training

Secrets of Success

... Use body language to establish and maintain good working relationships Read the minimal cues that let you know how others are thinking The approach is experiential, interactive and fun. The basic skills of NLP are introduced and applied in the context of your life, work and experience. Come and find out what all the fuss is about and test the water on our fun-filled two-day introduction to more...

From Matt Caulfield Training and Consultancy

Licenced NLP Practitioner Training SNLP - Birmingham ... emotions control you a Improve your communication and relationships with others a Create instant motivation a Become supremely self competent and self confident a Discover your true potential and become the person you truly want to be a Help other people achieve the same results a Much, much more BRAND NEW FOR 2012: Course materials are now preloaded on to an iPad that you more...

Licenced NLP Practitioner Training SNLP - Cardiff ... emotions control you a Improve your communication and relationships with others a Create instant motivation a Become supremely self competent and self confident a Discover your true potential and become the person you truly want to be a Help other people achieve the same results a Much, much more BRAND NEW FOR 2012: Course materials are now preloaded on to an iPad that you more...

From DSM Assessment & Training

EMOTIONAL INTELLIGENCE - MANAGING YOUR EMOTIONS Course Aims: Discover and explore the role your emotions play in your perception of the world, personally and at work. Emotional Intelligence Training will help you realise that far from hindering you, your emotions can help you a if you listen, understand and master them. By improving your emotional potential, you considerably reduce your stress and improve your ability to listen, adapt and more...

From Natural Sales & Presentation Skills Training

Advanced Sales Consulting - London UK

Our Advanced Sales Consulting Skills will help you to refine and develop key consultative selling and solution selling skills that are used by the world's leading consulting professionals from companies like IBM and McKinsey. You'll learn the secrets of the consulting professions, which will help you to develop closer client relationships enabling you to uncover needs at a deeper, broader level. more...

From Bourgeon

Theta Healing Basic DNA Training Course

...ace, inspiration and motivation. Create abundance in your relationships, career, finances, physical health and personal growth. With Theta Healing ® you instantly reprogram negative beliefs & feelings stored in your subconscious mind to create changes in all areas of your life. Theta Healing ® is one of the fastest, most enjoyable and profound ways to transform your life & that of your more...

From RRC Training

IEMA Associate Certificate in Environmental Management ... operationally. -Key environmental legislation and the relationships between UK, EC and international law. -The design and implementation of processes to assess, interpret and manage environmental performance. The IEMA Associate Certificate is designed to raise the professional competence of environmental practitioners by assessing their knowledge and understanding of environmental more...

From Sold Out Trainers

golden for sales ...types, salespeople are able to establish stronger, better relationships and increase the likelihood of closing sales and generating future business. Type can also give clues about things like whether they should communicate by email, phone or in person and how to make this most effective If salespeople understand the behavioural cues that people exhibit, they can tailor their presentations more...

From Ambar Hamid Training

Yes I Can Do It Seminar in Kuala Lumpur

...the secrets to achieve and improve your health, finances, relationships, career and life. How to Achieve Success Fast!! Join me and my team and you will learn how to use simple but powerful techniques to achieve success in almost every area of your life, quicker and easier than you ever thought possible. You will learn how to: Gain the mindset of a winner Make money by working smarter more...

From MIS

Consultancy Skills For Auditors Proven communication techniques for building strong client relationships more...

From Aplacefortheheart.com

Heal Your Life Workshop February 2012

If you have been experiencing poor health, bad relationships, unfulfilling work or have ongoing feelings of sadness/ unhappiness...then this is for you! This two day intensive weekend workshop will bring about the change you need by Monday. Can it all change in just 2 days? YES, read testimonials on the website - www. aplacefortheheart. co. uk. more...

From Reveal Solutions

NLP Practitioner training

...flexibility, you will improve working as well as personal relationships - with business colleagues, your clients, friends and family. Learning to speak your customers' language and truly predict their needs is a driving factor in loyalty and customer satisfaction. This leads to bottom-line benefits for your business. How will it be for you, knowing you have been trained by registered, more...

From Expert Language Solutions

Foreign Language and Business Culture Training ...untry market visits and improving existing foreign client relationships. Our carefully selected team of qualified and experienced language trainers can arrange for classes to be conducted at your convenience of time and location, in your home or workplace. We offer a range of teaching approaches at all levels, from simple conversational to in-depth classes to cover all aspects of reading, more...

From Claybrook NLP

Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis ...hink everyone else is capable of or deserves success - in relationships, career, business, health, etc. So, why not you? Why not now? It's never too late to learn and change and be your full potential. Whether you are 14 or 104, it's never too late. Due to our ever expanding mind, our curiosity to know more drives you want more, and that's good. "As good as I hoped it would be - and I more...

From Impellus

Creating a Happy and Productive Team

...ate teamwork, how people interact and how peoplea ™s relationships can change in different circumstances. This course is residential so your staff are away from their normal daily pressures and can submerse themselves in their learning. Theya ™ll return to you fresh, motivated and thinking very differently. Delegates will be invited to look at how teams work, where efficiencies more...

From Euromoney energy Training

Business Development for Energy Projects ...s and market conditions for commercialising assets - The relationships among the stakeholders of the development of oil and gas projects The key to success in the energy industry is the ability to commercialise assets. In todaya ™s global environment the process is becoming more complex with the emergence of new players and the evolution of older players. This course is designed for more...

From Ableskills

City Guilds 6129 Plumbing level 2 This plumbing qualification course is a mixture of practical workshop and classroom training and will cover all the following units: a Safety a Key Principles a Common Plumbing Processes a Cold Water Systems a Domestic Hot Water Systems a Sanitation Systems a Central Heating Systems (Pipe work Only) a Electrical Supply and Earth Continuity a Sheet Weatherings a more...

From Global Spirit Ltd

Effective vendor auditing and Supplier relationship management

Equips delegates with the necessary auditing skills to ensure that suppliers are compliant with international quality, environmental and corporate social responsibility standards. Additional course materials explore the management of supplier relationships, management and monitoring enabling delegates to embed their learning to both safeguard their organization and deliver leading edge practice more...

From Quadrant 1 International

Real Sales - For sales people who want to make a real impact on their results This unique and impactful sales programme is for progressive thinking sales people who want to make a real impact on their results. You will learn advanced people skills to build upon your current sales techniques. You will experience powerful NLP tools to create strong business relationships with existing, new and past clients. Discover how to remove personal barriers that are preventing you more...

From Square 3 Training

Project Management People Skills ... achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment. Learning outcomes At the end of this programme you will be able to: a Build and maintain relationships with others throughout the more...

From MSConsultants

Investment Management Explained

The course is designed to destroy the mystique surrounding the investment industry. Each subject is tackled with an assumption of no existing knowledge. All terms and jargon are fully explained. The course is designed to instil confidence in the delegates and enhance their detailed understanding of the investment products and process. It will enable them to better understand their role within a more...

From People Tree Training Northampton

Interpersonal Skills

Interpersonal Skills are core skills for the modern business professional. If you work with people having top notch communication skills maximises both your performance & the performance of your team or department. From motivating teams to building positive relationships these are tools and skills that your people need in order to enhance organistional performance. more...

From Syndicate Training Services

Managing yourself through difficult times ...e your interaction with others. This may include building relationships with others through: negotiating, compromising, expressing your needs, dealing with personal attacks and criticism. Further areas include dealing with anger, stress and conflict and an opportunity to look at how you can manage your work and leisure to achieve greater satisfaction. The programme is delivered either as more...

From FGI Ltd

ITIL v3 Foundation Course The ITIL ® v3 Foundation course is a 3 day course based on the principles of the five core ITIL Service Management books. The course is in the format of a detailed, modular introduction to the ITIL Service Management concepts. The course will cover the terms, definitions, benefits, objectives and relationships within the IT Service Management lifecycle. The ITIL v3 Foundation course is more...

From Tranquil Journey

Learning to love myself again ... confidence? Have you struggled to feel comfortable in relationships or picked the wrong people? How is your self image, do you like who you see in the mirror? Can you you say you love me for me? Do you feel depressed, or does something from your childhood haunt you? Struggling to find who you really are after a relationship breakdown? If any of the questions apply to you more...

From People Centred Learning

Integral Leadership ...You will need new and different skills in communications, relationships and empowerment as the old epoch (struggling for survival as it goes) gives way to a new age. This new age requires new skills. Such as more self awareness and senstivity. A much greater capability in social networking, virtual leadership and personal empowerment. Our programmes start with Inner Leadership (IL). IL will more...

From CBP Training

Introduction to NLP - FREE 2 day Workshop

...ective rapport and improve your personal and professional relationships Become more persuasive and influential Appreciate different thinking and learning styles Be adaptable and learn quickly and easily Overcome the effects of past negative experiences Boost your confidence and that of others Manage stress and be free to choose your emotions, thoughts and behaviours Become more...

From NBA4Business

Sales Development 4 Day Workshop Programme - Face to Face Selling Closing This is the second in a four day sales workshop programme designed to develop the sales skills of individuals already engaged across the sales cycle towards peak performance. Ideally accessed as a full development programme, the individual workshop sessions also work as stand-alone modules if necessary. This course is suitable for anyone involved in a client facing role where they have to more...

Sales Development 4 Day Workshop Programme - Client Management Leveraging the Relationship This is the third in a four day sales workshop programme designed to develop the sales skills of individuals already engaged across the sales cycle towards peak performance. Ideally accessed as a full development programme, the individual workshop sessions also work as stand-alone modules if necessary. This course is suitable for anyone involved in a client facing or client management role more...

From Motivational Training

Re-inventing Leadership

...u don’t use. Development of relationships which are more meaningful. Master Class outline DAY 1 – Reinventing the way you recruit an outstanding team and understanding behaviours. The top 10 reasons why leaders fail. more...

From Minerva Training Consultants

DB2 Application programming

Description This course covers the aspects of DB2 which are initially required by DB2 application programmers and analysts as a first stage. Designed For: Systems Analysts. Application Programmers. DBAs as a first stage of their training. Pre-requisites: COBOL or PL/I programming experience. Program Edit and submission knowledge. Objectives: Upon successful completion of the course the more...

From Chameleon - Global ITIL Experts

ITIL Practitioner Release & Control

...l process and identify attributes of CIs and all required relationships. Procedures and Working Instructions Plan, elaborate, optimise and carry out procedures for Release and Control process with Configuration Management, implementation of procedures and working instructions from planning through to verification and audit of Configuration Items. Day 4 - The Role of the Release and Control more...

From Blueprint Intelligence IT Training

Positive and Effective Conflict Management Skills (for the workplace)

...ariety of situations Improve your business and personal relationships Leverage the professional credibility of your person and your business. Be Honest. Do you o Allow mounting resentment to spoil your promotional chances at work? o Find yourself unable to respond to the anger of other people? o Find it difficult to deal with difficult people? o Let people take advantage of you and more...