Instructor Led Repeat Customers Training Classes
From 4 Hour Training
Keeping Your Customers Through Superior Customer Service

Participants will be learn the many ways to show customers that they're number one.
This workshop focuses on ways to create the repeat customers using 6 sure key ways
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From JMC Consulting Sdn. Bhd.
Customer Service




Despite the public relations hoopla that surrounds customer service today; exemplary service is the exception rather than the rule. There is a gap between the slick ad campaigns and corporate mission statements on the one hand, and the realities of everyday customer experiences on the other. Customer service today has many new challenges. It requires the most contemporary and most professional
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From The Lausanne Training and Development Group
Exemplary Customer Service


... to Specific Customer Behaviors
Build Ongoing Trust with Repeat Customers
Use e mail that motivates the customer
Enhance the Listening Skills to reduce Negative Responses
Manage a Variety of Customer Satisfaction Scenarios
Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques.
Audience:
Anyone who interfaces with external or internal customers (Customer Service
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