Instructor Led Request Training

Situational Frontline Leadership We provide the worldclass management training seminar Situational Frontline Leadership. Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to  more...

Apps DBA Training Certification Oracle EBS R12 ... for OCPs to commence on November 19, 2011. Therefore, we request you to send the nominations for the program at your earliest to reserving the seat. This training is targeting the Existing Oracle Certified Professionals (OCPs) on DBA track either on Oracle 10g or Oracle 11g, who wish to become a Oracle Apps DBA Certified Professionala the necessary information and course path of Oracle  more...

Change Management a It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.a Change is ever-present in our society. It is the only constant we can count on. The way employees deal with these changes, will make or break the organizationa ™s ability to survive and remain competitive. This program provides the knowledge and skill practice to  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Management and Supervision Skills A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Assertive Communication for Women In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful. This course will enable delegates  more...

Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Training for Trainers The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective. This course will enable delegates to prepare and deliver effective objective  more...

Report Writing Improving report writing skills can lead to better customer relations, more successful funding bids, improved image and reputation, better communication, and fewer misunderstandings. This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English. It  more...

Presentation and Public Speaking The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery. This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive  more...

Negotiation Skills The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with  more...

Minute Taking Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record. This course will  more...

Managing your Manager Effective management depends on the development and maintenance of a productive two-way relationship. This will only happen both people understand each other's roles and responsibilities, and have an ability to create a positive working dynamic. This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in  more...

Managing Under Pressure The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress, and the negative effects of stress in the workplace are well known: increased sickness and absenteeism, decreased productivity and avoidable, costly mistakes. Developing skills in time and stress management can have a real impact on productivity, and can help to ensure that  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Introduction to Team Leadership and Management So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster. This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals  more...

Emotional Intelligence at Work Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to  more...

Effective Meetings One of the most common frustrations reported in the workplace is the waste of time and energy given to poorly managed meetings. This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers. It  more...

Introduction to Surveys (Online) ... provided. A certificate of completion can be provided on request. Prerequisites: There are no formal prerequisites though it is expected that most participants will have some background in marketing, research, or business. Participants need to be comfortable with a limited amount of mathematical notation. Participants must check that the course suits their needs. Please do this carefully.  more...

Research and Statistics Training Courses We offer a variety of courses to ensure that your company can compete on analytics. Our courses offer basic applied understanding of statistical concepts and methods involved in carrying out and interpreting research to advanced modeling. Current Courses: Applied Marketing Statistics Introduction Course Applied Business Research Course Intermediate Statistical Modeling for Marketing Survey  more...

Hit the Open Road With Microsoft Outlook Intermediate Getting Knowledgeable About Microsoft Outlook Email Inbox, Address Book, Calendar and Tasks Organize and Find Your Contacts Send, Receive and Organize Email Create Rules and Organize Email into Folders Attach Items and Files to Email Setup Calendar, Schedule Appointments and Request Meetings Email Security and Virus Protection  more...

Hit the Open Road With Microsoft Outlook Basics One Day of Web Basics and Getting Knowledgeable About Microsoft Outlook Outlook Overview: Email Inbox, Address Book, Calendar and Tasks Create and Organize Contacts Send, Receive and Organize Email Create Rules and Organize Email into Folders Attach Items and Files to Email Setup Calendar, Schedule Appointments and Request Meetings Insert, Manage, Assign, Follow-up and Complete Tasks  more...

Hit the Open Road With Microsoft Outlook and Explorer The Information Superhighway has given us fast communication and a way to organize our schedules and contacts quickly. Outlook is the way to organize your Email Inbox, Address Book, Calendar and Tasks, Learn to Create Rules and Eliminate Junk Mail, Attach Items to and Email, Setup Calendars, Schedule Appointments and Request Meetings, Manage, or Assign, Tasks  more...

Requirements Management and Communication This seminar is designed specifically to teach practitioners techniques that are recommended by the International Institute of Business Analysts (IIBA ®). It builds the requisite knowledge and vocabulary based on the Business Analysis Body of Knowledge ® to prepare you for ultimately taking and passing the Certified Business Analysis Professional ® exam. The techniques and topics  more...

How to Manage and Communicate Requirements Managing the evolving business requirements on a project is a challenge facing business analysts everywhere. Ensuring that the requirements are captured, clarified, confirmed and communicated at the appropriate level of detail for the diverse target audiences is just one component of requirements management, albeit a major one. Requirements communication, requirements traceability, status  more...

ITIL Operational Support and Analysis ...ation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of  more...

ITIL Service Capatibility Release Control and Validation ... and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Release, Control & Validation processes and how they may be used to enhance the quality of IT service provision.  more...

Microsoft Excel - Advanced This course builds on the skills and concepts taught in Excel 2007: Intermediate. Students will work with advanced formulas, as well as lookup functions such as VLOOKUP, MATCH, and INDEX. In addition, students will learn about data validation and database functions such as DSUM. They will learn how to work with PivotTables and PivotCharts, how to import and export data, and how to query external  more...

Microsoft Excel 2007 - Basic This course teaches the basic functions and features of Excel 2007. After an introduction to spreadsheet terminology and Excel's window components, students will learn how to use the Help system and navigate worksheets and workbooks. Then they will enter and edit text, values, formulas, and pictures, and they will save workbooks in various formats. Students will also move and copy data, learn  more...

ASP.NET Using Visual Basic with VS2010 ...er controls, view state, life cycle, and the event model. Request/ response HTTP programming using ASP. NET is covered. Visual Studio 2010 is used to greatly simplify the development of ASP. NET Web applications, including facilitating UI design. ASP. NET Web applications are covered, including issues of application and session state and the use of cookies. Server controls represent an  more...

ASP.NET Using C# with VS2010 ...er controls, view state, life cycle, and the event model. Request/ response HTTP programming using ASP. NET is covered. Visual Studio 2010 is used to greatly simplify the development of ASP. NET Web applications, including facilitating UI design. ASP. NET Web applications are covered, including issues of application and session state and the use of cookies. Server controls represent an  more...

JavaServer Faces ... using JSF's FacesServlet, faces-config. xml, and the JSF request/ response lifecycle Use the JSF custom tag libraries to build JSF views as JSPs. Use managed beans to encapsulate not only server-side form handling but also client-side presentation logic Implement control logic as JSF event listeners or action methods. Use validators and converters to implement a  more...

SolidWorks Essentials (4 days) SolidWorks Essentials teaches you how to use the SolidWorks mechanical design automation software to build parametric models of parts and assemblies, and how to make drawings of those parts and assemblies. The course is designed around a process or task based approach to training rather than focusing on individual features and functions. Case studies are used to illustrate processes, allowing you  more...

SolidWorks Part Modeling (2 Days) SolidWorks Part Modeling teaches you how to use multibody solids, sweeping and lofting features, and the more advanced shaping capabilities of SolidWorks. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button  more...

SolidWorks Assembly Modeling (3 Day) SolidWorks Assembly Modeling teaches you how to maximize your use of the assembly modeling capabilities of SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button  more...

SolidWorks Simulation Professional (2 Days) The Simulation Professional course is designed to make SolidWorks Simulation users productive with the SolidWorks Simulation Professional extension. This two day course will provide an in-depth coverage on the advanced topics in Finite Element Analysis (FEA) including heat transfer analysis, frequency analysis, fatigue, stability analysis based on the linear buckling concepts, and pressure vessel  more...

SolidWorks Weldments (1 Day) The SolidWorks Weldments course teaches you how to create welded structures with standard structural members. Weld beads are also covered. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge. - At least one month of experience using the software. To receive information on special pricing please click on the "Request Information" button below for: -  more...

SolidWorks API Programming (3 Days) This API course teaches you how to use the SolidWorks API (Application Programming Interface) to automate and customize SolidWorks. Prerequisites: - Experience with the Windows operating system. - Attended the SolidWorks Visual Basic course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information" button below for: -  more...

SolidWorks Visual Basic The SolidWorks Visual Basic course covers the use of the SolidWorks programming environment including VBA ("built-in" Visual Basic for Applications) as well as full VB (Visual Basic environment). In addition, this course provides you with introductory Visual Basic training to help familiarize you with the programming language. You will be provided with many examples and working programs that  more...

SolidWorks Sheet Metal The Sheet Metal course teaches you how to build sheet metal parts using SolidWorks mechanical design automation software. You will learn how to build standalone sheet metal parts, convert parts to sheet metal, and model sheet metal parts in the context of an assembly. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience  more...

SolidWorks Routing (3 Days) The SolidWorks Routing course explains how to create, edit and manage Piping, Tubing and Electrical routes, from the critical routing components and their design requirements to the sub-assemblies that contain the routes. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience using the software. To receive information  more...

SolidWorks Drawings (2 Days) The SolidWorks Drawing course teaches you how to make drawings of SolidWorks parts and assemblies. The focus of this course is on the skills, tools and concepts central to successfully working with drawings. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of experience using the software. To receive information on special  more...

SolidWorks Simulation Essentials (3 days) SolidWorks Simulation Essentials is designed to make SolidWorks users productive more quickly with the SolidWorks Simulation Bundle. This course will provide an in-depth coverage on the basics of Finite Element Analysis (FEA), covering the entire analysis process from meshing to evaluation of results for parts and assemblies. The class discusses linear stress analysis, gap/ contact analysis, and  more...

Geometric Dimensioning Tolerancing Fundamentals (2 Days) By definition, GD&T establishes uniform practices for stating and interpreting dimensions, tolerancing, and related requirements for use on engineering drawings and in related documents. This course is designed to help understand and interpret the fundamentals of GD&T. It is based on the ASME Y14. 5 - 2009 standard. Formally the ASME Y14. 5M - 1994 standard. This course is a valuable tool to  more...

SolidWorks Simulation Dynamics (2 Days) SolidWorks Simulation Dynamics is targeted for the users who would like to become productive in analyzing structures subjected to various types of dynamic loading. The material covered includes the time dependent analysis(force loads as well as motion shock loading examples), harmonic analysis and random vibration analysis (MILS-STD-810F example is included). Who should attend: Designed for  more...

SolidWorks Simulation Nonlinear (2 Days) Simulation Nonlinear will raise your SolidWorks Simulation FEA skills to the next level! It offers hands-on experience on the use of SolidWorks Simulation nonlinear module. The two-day course provides an overview on a wide range of nonlinear structural/ mechanical analysis topics. You will learn how to deal with models that exhibit large displacements and/ or yielding, discuss and practice the use  more...

SolidWorks Motion (2 Days) The SolidWorks Motion course is designed to help you become productive quickly with SolidWorks Motion. This course will teach you how to use the SolidWorks Motion to study the kinematics and dynamic behavior of your SolidWorks assembly models. The course provides both essential and advanced sessions on the basics of building, simulating and refining a mechanical design system, from suspension  more...

SolidWorks Flow Simulation (2 Days) The Flow Simulation course is designed to help you become productive faster, this introductory course offers hands-on training on the use of SolidWorks Flow Simulation. The two-day training program provides an indepth session on the basics of turbulent fluid flow analysis, in addition to covering meshing concerns, modeling concerns, analysis, post-processing, available options and preferences.  more...

SolidWorks Surface Modeling (2 Days) The SolidWorks Surfacing course teaches you how to build freeform shapes using SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Part Modeling course. - Attended the SolidWorks Essentials course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information" button below for: - persons on  more...

SolidWorks Mold Design (2 Days) The Mold Design course teaches you several manual mold creation techniques and how to use the Mold Tools in SolidWorks mechanical design automation software. Prerequisites: - Attended the SolidWorks Part Modeling course. - Attended the SolidWorks Essentials course. - Used the software for a few months. To receive information on special pricing please click on the "Request Information"  more...

SolidWorks Refresher (2 Days) The SolidWorks Refresher course teaches you how to use SolidWorks more productively to create your designs. You will find this course very helpful as a refresher to the SolidWorks Essentials training and you will also learn new skills such as assembly editing and top down design. Prerequisites: - Attended the SolidWorks Essentials or equivalent level of knowledge, and - At least one month of  more...

3DVIA Composer Essentials (3 Days) 3DVIA Composer Essentials teaches you how to use the 3DVIA Composer software to create 2D and 3D outputs from CAD design data. You will also learn how to create animations and update your view data when CAD files change. Prerequisites: - Familiarity with the terminology associated with 2D screen capture software. - Experience with the Windows operating system. To receive information on  more...

E3 WireWorks Essentials (4 days) The E .WireWorks Essentials training teaches the basics of electrical schematic design but also offers in-depth knowledge on working with an intelligent library and leveraging it for panel and cable documentation. Attendees will come out of this course with an intimate knowledge of the core functionality and will have a good sense of how to push this electrical design tool to the next level.  more...

Administering CallManager and Unity ...teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified CallManager, Unity, and IP phone installations. The course will provide you with the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, changing Unity voice mail subscribers, and all the day-to-day management needs that  more...

Quick Personality Development Public Speaking Skills Course -23rd July onwards Quick Personality Development & Public Speaking Skills Course. Date: 23rd July onwards - 8 consecutive saturdays. Time: 11am to 1pm This program is in two parts: a. Personality Profiling and Personal Coaching. b. Public Speaking Skills. Part a is a group + One2One course with intensive discussion on a person's strengths, weaknesses, improvement areas, goal setting, action plan etc., 8  more...

Research Statistics and Analytics Training Courses ... provided. A certificate of completion can be provided on request. Prerequisites: There are no formal prerequisites though it is expected that most participants will have some background in marketing, research, or business. Participants need to be comfortable with a limited amount of mathematical notation. Participants must check that the course suits their needs. Please do this carefully.  more...

Target Supervision - Leadership by Design ... An employee approaches a linear-oriented manager with a request - and the manager is currently working on another project - the manager's "comfort zone" would be to tell the employee, "Come back later, I have to finish this project first." Strong linear thinkers prefer to stay focused on one task at a time and often miss the big picture. A global-oriented manager (in the same situation)  more...

PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs ...ent Plan purchases and acquisitions Plan contracting Request seller responses Select sellers Contract administration Contract closure Project Communications Management Communications planning Information distribution Performance reporting Manage stakeholders Professional Responsibility Ensuring individual integrity and professionalism Contributing to the project management  more...

Fundamentals of Engineering FE Exam Preparation - Civil Engineering Discipline Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations web sites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop is been designed to train on how to answer both  more...

Economic and regulatory risk training ...aramount when the context is whether or not to sanction a request for funding from a customer. We have run high level economics overviews for HR professionals and detailed economics and industry analysis sessions for senior credit professionals. We have also been able to add value in supporting our clients in understanding the regulatory environment in which they operate. Our talent lies  more...

Fundamentals of Engineering FE Exam Preparation - Mechanical Engineering Discipline Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations web sites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop is been designed to train on how to answer both  more...

Advanced Distributed Systems Design with SOA - 5 days - UK ...s patterns like publish/ subscribe and correlated one-way request/ response will be used in conjunction with advanced object-oriented state management practices for long-running workflows. If you enjoy deep architectural discussion, if you are in charge of building a large-scale distributed system, if you want to know more about how the big guys run their systems, this is for you. This  more...

Bartender One Need For Speed ...ind the bar is being organized and ready to deal with any request. Learn the fundamentals of organizing an efficient bar, the 2 step principle, setting up your work area for success, and tricks to save you time and make you more money when you're busy! If you want to hit the ground running on your first shift, these workshops are for you! Taught by Canada's fastest drink slingers, these 100%  more...

MS Outlook Level 2 this course will be 2003 or 2007 upon request hbi This MS Outlook training seminar provides you with the necessary skills to customize your Outlook environment, your calendar and your mail messages so that they meet your specific needs.  more...

MS Outlook Level 1 this course will be 03 or 07 upon request This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.  more...

Microsoft Outlook Level 3 Advanced Topics included in this 1-day course: Advanced features of mail; advanced mail management, contacts, calendar, request a meeting, tasks, journal, notes, permissions, forms & more...  more...

Core TAPESTRY Web Application Development with TAPESTRY - 3 days - UK ...on 6: Ajax * Client Side Vs. Server Side * Ajax Requests * Progressive Enhancement * Update Effects * Component Mixins * Autocomplete Mixin * Live Editting of Keywords * ModalBox * Sending Ajax Request * Partial Update Reponse * Generating the Partial Update * Client-Side Wiring * Ajax Challenges Session 7: Tapestry Cornucopia  more...

ITIL V3 Lifecycle Course Service Operation - Accredited ... monitoring, Incident Management and service restoration, Request Fulfillment, Problem Management and root cause analysis, Access Management. We also cover the fundamental aspects of communication and stakeholder management, organization of Service Desk, Technical Management, and Application Management and the use of underpinning tools and technologies. Embedded into the three (3) day  more...

ITIL V3 Capability Course OSA - Operational Support and Analysis ...SA) areas: - Event Management - Incident Management - Request Fulfillment - Access Management - Problem Management - Service Desk - Technical Management - IT Operations Management - Application Management Embedded into the OSA course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings  more...