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Certified eMarketing Associate Certification (CeMA) A professional marketing certification. This is not a course but rather a certification that demonstrates competency in eMarketing. The CeMA certification is a substantial credential for students as well as professionals who are new to the e-marketing profession. The CeMA certification can be of benefit in employment applications, resumes, bios, and college admission applications. The  more...

Technical Communication Industry Certificate - Mastery Level ...tificate-Based study. Letter grades will be provided upon request at the end of the course or utilize the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Welcome to the Technical Communication Industry Certificate - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and deliverables that  more...

Outlook 2007 Level 2 ...e importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls. Outlook 2007 Level 2 This intermediate-level Outlook course builds upon basic skills taught in the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

Advanced Certificate in Technical Writing ...ble for start of class. Contact Course Administrator (CA) requesting criteria and information regarding proposed course of study. Student compiles course of study and creates a proposal submitted to CA based on criteria, goals and objectives. Proposal accepted or student asked to modify. Student engages in course of study. Phase 2 Mid-point conference with CA via email or voice conference.  more...

Pay Per Click Search Engines-Boost Traffic to your Site The advent of pay-for click search engines now offers you the benefit of instant traffic. Achieving high rankings with the search engines can take as much as 4-6 months with a new site. With pay-per-click search engines people find you immediately after you set up your account and your bidding request is approved.  more...

SAP Investment Management ... Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain the Investment Management Program & Structure - Perform Planning & Budgeting functions - Basic Reporting Release: ECC  more...

Making Telephone Calls Count ... but sometimes, it is necessary to say no to a customer's request. The success of this transaction is all in how you say it. Are you harsh and abrupt? Do you anger the customer further or end the conversation on a sour note? No. By using the techniques described in this course, you'll learn how to say no so diplomatically that your customer will actually thank you and end the conversation  more...

Oracle 11i Concurrent Elements To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields  more...

Oracle9i Database Admin Set Up Oracle Net Services Course Overview This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. Learn To •  more...

ASP NET Part 3 Web Services Web Apps ...ce the events that are fired by a global.asax file when a request for a page is made. • Identify features of using Session and Application variables in global.asax. • Identify features of Session state storage in a database. • Identify features of ASP.NET authentication. • Sequence the events in the ASP.NET forms authentication process. • Identify features of  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...he Certification Authority snap-in. Create a certificate request based on a specific template by using the Certificates snap-in. Issue an advanced certificate template. Renew a certificate by using the Certificate Renewal Wizard. Revoke a certificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...he Certification Authority snap-in. Create a certificate request based on a specific template by using the Certificates snap-in. Issue an advanced certificate template. Renew a certificate by using the Certificate Renewal Wizard. Revoke a certificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...ame resolution. Sequence the steps in resolving a client request to connect to a service using Oracle Names. Match the Oracle Names directory object with the appropriate definition. Identify the features of two domain naming models. Sequence the steps involved in discovering a Names server on the network by an Oracle Names client. Sequence the events that occur when an Oracle Names client  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...hat occur in them. Identify the features of the IP lease request and offer phases. Identify the features of the IP lease selection and acknowledgement process. Identify the activities in the IP lease renewal process. Identify the guidelines for configuring IP addresses for allocating to clients in a multiple DHCP environment. Identify the implementation considerations for installing DHCP.  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...tures. Identify the steps involved in resolving a client request to connect to a service in the Oracle Names service. Identify the benefits of using the centralize naming method for name resolution. Create a Names server by using the No Region Database option in the Net8 Assistant. Start a Names server by using the Net8 Assistant. Configure a region database for a Names Server by using the  more...

SAP R 3 System Management Advanced Administration CCMS ...- 4 Hour(s) Software Logistics. R/3 Data. Transport Request. System Change Option. Client Change Option. TMS. Domain Controller. Creating other Systems. Creating Virtual/External Systems. Backup Domain Controller. Creating Transport Routes. Checking and Activating Transport Routes. Other Software Logistics Tools. CTO. Workbench Organizer. Customizing Organizer. Transport  more...

SAP R 3 System Management System Administration Course Overview The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. L earn To: Introduction to the R/3 Basis System. Architecture/System Landscape. R/3 Services. R/3 Networks. Basic Administration Principles.  more...

SAP R 3 v3 0 Information Systems within FI ...lists. Carry out account balances and account analysis. Request Correspondence. Edit with Correspondence Requests. Print Correspondence. Unit 4: Standard Reports Duration: 1 - 2 Hour(s) Describe ABAP Report and Query program structures and functions. Use the ABAP Report directory: call up a report. call up a query. Work with Report Trees in the reporting function: set report  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...e Retail Process. Basic scenario and related processes. Request for Quotation. Sales Order. Promotion Orders. Standard orders. Unit 2: Merchandise Logistics Duration: 2 Hour(s) Materials Planning. Stock Overview. Planning for Articles. Purchase Order. Shipping Notification. Goods Receipt. Unit 3: Distribution Logistics Duration: 1 Hour(s) Shipping. Delivery  more...

NetWare 5 0 User Fundamentals ...pecific users connected to a NetWare 5.0 network. Send a request to the technical support personnel by using the Help Requester. Unit 3: Network Printing Duration: 2 Hour(s) Distinguish between the characteristics of public access printers and controlled access printers. Set properties for an NDPS print job by using NetWare Administrator. Change the order of an NDPS print job by  more...

Outlook 2000 Proficient User ...emove attendees to a scheduled meeting. Accept a meeting request. Reschedule a meeting. Cancel a meeting. Identify the elements of the Contacts interface. Create a new contact. Edit a contact. Delete a contact. Sorting contacts using field column headings in the table view. Flag a contact for follow-up. Track activities with contacts using the Contact Activities feature. Add an  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ...nse object. Write the code to retrieve data by using the Request object. Execute an IIS application by using the Project Explorer window. Sequence the events in the WebClass Instancing process along with the steps that precede their firing. Create an HTML template event by using the Designer window. Connect the items in an HTML template WebItem to a Custom WebItem by using the Project  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ion: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a given scenario. Match the collections of the Request object with their functions. Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection. Write the code to read  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ion: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a given scenario. Match the collections of the Request object with their functions. Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection. Write the code to read  more...

Consulting Skills The Consulting Process ...ing to relocate into a new state-of-the-art facility. You request that she identify administrative controls, which involve altering work procedures and organization. Since timely completion of the project is essential for a smooth transition into the new facility, you must impress upon Cynthia the importance of implementing her ergonomic initiatives on or before the deadlines you agree on.  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ... features of concurrent processing. Schedule concurrent requests. Identify the uses of different options in the Requests window. Identify features of defining a concurrent manager. Identify benefits of parallel concurrent processing. Identify features of program libraries. Identify features of profile hierarchies. Identify different types of profile options. Audience: This  more...

SAP R 3 MM Purchasing Organization and Master Data ...g Purchase Requisitions. Processing Requisitions. Request for Quotation. Creating Requests. Processing Quotations. Evaluating Quotations. C ontent Emphasis Skills-Based A udience All personnel involved in materials acquisition processes, ensuring the correct materials and services are purchased at the best time and best price. User Support staff and Project  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...net Architecture Board (IAB). Identify the definition of Request for Comments (RFC) document and its features. Identify the functions of the data transfer utilities of TCP/IP. Identify the functions of the remote execution utilities of TCP/IP. Identify the functions of the printing utilities of TCP/IP. Match the diagnostics utilities of TCP/IP with their functions. Install TCP/IP on  more...

Oracle 11i10 Project Foundation Fundametnals Part 6 ...y a sales opportunity in Oracle Sales. Create a project request for sales opportunities. Identify features of Oracle Advanced Product Catalog integration with Oracle Projects. Identify features of lifecycle tracking projects. Sequence the steps for the business flow process of item lifecycle project execution. Audience: The target audience is Functional Implementers of Oracle  more...

Oracle e-Business 11i System Admin Fundamentals 2 This is the second course of five that teaches 11i System Administrators the concepts and fundamentals of their role. The first unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring. Learn To: Identify key features of  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...ks. Create the Reports database. Create a mail tracking request by using Domino Administrator. Generate a mail usage report. Match the information to be recorded in the Server log with the value specified in the Log Replication entry. Match the error messages commonly displayed in the Server log with the problems they indicate. Match the error messages commonly displayed in the Notes log  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 ...r. Identify options for creating a resource. Submit a request. Identify options for adding notifications to your Personal Home Page (PHP). Identify features of responsibilities. Create a responsibility with exclusions. Assign a responsibility to a user. Distinguish between securing and excluding attributes. Create a responsibility using securing attributes. Identify guidelines  more...

Oracle 11i Procure to Pay Part 1 ... sourcing phase of the procure-to-pay process. Identify request for quotation (RFQ) and quotation tasks that you can perform with Purchasing. Identify requisition tasks that you can perform with Purchasing. Identify Purchase Order (PO) tasks that you can perform with Purchasing. Identify receiving tasks that you can perform with purchasing. Identify tasks to manage invoicing and  more...

Oracle e-Business 11i System Admin Fundamentals 1 ...s. The second unit of the course covers the management of requests, request groups, and request sets. Learn To: Identify key aspects of application security management. Create a new application user. Identify considerations for defining data groups. Identify key features of concurrent program and report management. Submit a request. Identify ways of using the Requests window  more...

Outlook XP Proficient User ...dee to a scheduled meeting. • Respond to a meeting request. • Reschedule a recurring meeting. • Propose a new meeting time. • Cancel a meeting. • Publish free/busy time for other Outlook 2002 users to view. • View the free/busy time of another user. • Identify features of the Contacts folder. • Create a new contact by using the File menu.  more...

XML Building XML-Based Web Applications Part 2 ...g data from HTML forms. • Identify features of the Request object. • Identify features of the Response object. • Identify features of the maintenance of state in ASP. • Create and use an ASP. • Identify features of the ActiveX Data Objects (ADO) interface. • Identify features of the Connection object. • Identify syntax for populating a recordset.  more...

Moving from Technical Professional to Mgr Series Getting Started ...ject management. Identify elements of a formal project request. Identify guidelines for conducting a feasibility study. Identify reasons for analyzing customer requirements. Simulation Overview: You are a project manager with Icon International. You've been appointed by Katherine Cavanaugh, Senior IT Manager, to manage the Reservation project. The project involves adding more  more...

WebSphere MQ Programming I ... the problems with matching a reply message to a specific request message when using a common reply queue. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop  more...

WebSphere MQ Programming I ... the problems with matching a reply message to a specific request message when using a common reply queue. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop  more...

WebSphere MQ Programming II ... To differentiate between datagram, request, reply, and report message types. To identify stages involved in replying to a request. To match syncpoint control options with their effects. To identify features of message backout. To identify options for coordinating  more...

WebSphere MQ Programming II ... To differentiate between datagram, request, reply, and report message types. To identify stages involved in replying to a request. To match syncpoint control options with their effects. To identify features of message backout. To identify options for coordinating  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...e IDL compiler to generate client stubs. o Match Object Request Broker (ORB) initialization methods with their descriptions. o Identify features of the CORBA naming service. Audience The intended audience for this course includes Technical Managers, Database Administrators, Application Developers, Systems Analysts, Software Engineers, Other Software Designers, and Project Managers.  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...ing for and extracting the return value, and invoking the Request. Finally, security, firewalls and firewall types are covered, along with the CORBA security service model and architecture. Learn To: o Identify features of generating a server Interface Definition Language (IDL) skeleton. o Identify steps for implementing a CORBA object. o Identify steps in creating an instance of an  more...

Advanced Interpersonal Communication Communicating with Co-Workers ... Use the appropriate tactics to refuse a subordinate's request. Audience Employees, managers, and business professionals who want to learn the dynamics of interpersonal communication when building relationships. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK  more...

Communicating w Difficult People Communicating with Your Manager ... Identify appropriate times to request help from another superior. Audience Employees who want to meet the challenge of communicating with a difficult manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time  more...

Call Center Inbound Customer Service ...to customers. Confirm a customer's request. Take action to fulfill a customer's request. Simulation Overview: In this simulation, you are a Customer Service Representative handling callers who have various needs. You must answer questions and take action in order to meet their needs. Each situation  more...

Outlook 2003 Proficient User This course, along with the Outlook 2003: Fundamentals course, addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Outlook skills. Learn To  more...

HIPAA Privacy Health Care Employees ...dentify guidelines for dealing with a medical information request. Identify guidelines for oral communication. Identify the exceptional cases where a parent may not be the personal representative. Identify guidelines for improving patient confidentiality in a medical facility. Simulation Overview: In  more...

HIPAA Privacy Insurers ...dentify guidelines for dealing with a medical information request. Identify guidelines for oral communication. Identify the situations where disclosures can be made to group health sponsors. Identify group health plan responsibilities to individual subscribers. Simulation Overview: In this simulation, you are an insurance adjuster  more...

HIPAA Privacy Business Associates ...dentify guidelines for dealing with a medical information request. Identify the exceptional cases where a parent may not be the personal representative. Identify the situations where disclosures can be made to group health sponsors. Simulation Overview: In this simulation, you are a member of the administration team at a  more...

Project Management Project Procurement Management ...urement Management processes. Understand the importance requesting responses and selecting sellers processes play during Project Procurement Management. Understand the purpose of key contract management activities and how the contract administration process prepares the contract for closure. Audience: The target audience for this course is individuals interested in the profession of  more...

Oracle 11i General Ledger Fundamentals Part 3 11i General Ledger Management Fundamentals prepares Implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Freeze a budget. Identify different methods of inquiring on budgets. Identify features of the Budget Wizard. Audience: This course is targeted at  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients ...or the web and sequence the activities in processing HTTP requests; designing specialized forms, fields and events for the Web; identify the features of native applets of notes; identify web-specific features and browser-specific features; and identify the methods of improving Domino server performance and database security. L earn To: Identify the features of Notes applications  more...

Navigating Oracle Applications 11i ... Identify features of concurrent processing and Standard Request Submission (SRS). Submit a request flow. Identify tasks to be performed to create a request set. Identify features of attachments. Identify the steps involved in manipulating attachments. Identify features of the Attachments window. Audience: The target audiences are consultants and members of an implementation  more...

XML Building XML-Based Web Applications Part 4 ...ut. • Identify syntax for instantiating the XMLHTTP Request object. • Identify features of the send method of the XMLHTTP Request object. • Identify the syntax for creating a DOMDocument object on a server. • Identify features of retrieving an HTML response on a client. • Identify features of retrieving an XML response on a client. • Identify considerations  more...

CIW Dynamic Server Pages Part 2 ...plete the diagram depicting the steps to process a client request for an Active Server Page. • Complete the settings required to run Active Server Pages on a Windows 98 computer by using the Programs menu. • Complete the settings required to run Active Server Pages on a Windows NT server by using the Programs menu. • Create an Active Server Page by inserting ASP code in an  more...

CIW Server Administrator Part 1 Configuring ...dentify considerations for Uniform Resource Locator (URL) request processing. • Identify features of common Web servers. • Identify how to install Internet Information server (IIS). Audience The audience for this course includes LAN/WAN administrators, system administrators, systems managers, intranet administrators, network engineers, and internetworking engineers. The  more...

WebSphere Studio 5 0 Web Services Clients J2EE This course opens with the fundamentals of writing Java clients for a Web Service application. It then covers WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these  more...

WebSphere Studio 5 0 Web Services Clients J2EE This course opens with the fundamentals of writing Java clients for a Web Service application. It then covers WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these  more...

Organizational Behavior Organizational Dynamics for Individuals ...et with David Morris, a Customer Support Engineer, at the request of his manager, Nancy Hurst. David hasn a a t been following documented procedures on how to handle customer issues. David is a talented and experienced engineer, so Nancy does not want to fire him. You and Nancy will first meet with David to explain why he needs to follow documented procedures. You need to avoid common  more...

Netscape Communicator 4 6 User Fundamentals This course prepares the learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to  more...

Oracle Application Server 10g Administration II Part 2 ... tasks performed by a Web Cache cluster to serve a client request. Identify failover and detection features of Web Cache clusters. Identify the tasks involved in configuring a Web Cache cluster by using the Web Cache Manager utility. Identify options for configuring session binding for Oracle Application Server (OracleAS) 10g Web Cache. Identify options for monitoring the overall health  more...