Online Research eLearning - Training Resources
Research Training Provider? - Tell us about your Training!
From Online Training Directory
Writing Web Content (Master Class)-Self Directed


...your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking about writing for the Web, you?ll learn a new
more...
Writing Web Content (Master Class)
...your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking about writing for the Web, you?ll learn a new
more...
Technical Writing for the Medical Professional


...ofessional, you may be called upon to write peer-reviewed research papers, articles for colleagues, lectures, presentations, or patient education materials. This course is designed to assist you with the skills and knowledge you will need to effectively write medically related materials.
Writing for the medical profession is an exciting and ever-changing field that covers a wide range of areas
more...
A Foolproof Method for Conduting a Job Search



Learn a foolproof method of how to conduct a job search and seize the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study.
more...
Architecting Web Content (Master Class)-Self Directed


...ategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any
more...
Advanced Technical Writing


Plan, write, and design one of the most common business/technical documents--a proposal.
Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document
more...
Legal Research and Writing


...research and writing.
Through legal research, a researcher can develop a more sophisticated understanding of law, by referring to codes, legal treatises, and legal encyclopedia, among others. Navigating through that data, however, requires a systematic and practical approach. By gathering appropriate information, analyzing it, and drawing conclusions from the analysis, a researcher can best
more...
Architecting Web Content (Master Class)
...ategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that will integrate the concepts of the course and will tie it all together for you.
You can email me questions, stray thoughts, or concerns at any
more...
Writing Brush-up



This course will help refresh you in the basic academic writing structures. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at .
This course will refresh you in the three basic
more...
Word 2007 Level 2
...ilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets.
Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course.
more...
Understanding the Learning Process



This course will cover the basic theories of learning, particularly the behavioral and cognitive theories, and the more modern theories such as Brain-based learning and Multiple Intelligences.
Everyone is involved in the learning process for at least a quarter of his life; some of us much more than that. Understanding the learning theories and how the brain actually functions leads to better
more...
Understanding Globalization: Preparing for the 21st Century
Interactive course covers economic, political, and cultural dimensions of Globalization.
Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This
more...
The Internet - Applying the Basics to your Business


...research through the Internet
Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before.
It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search engines, where did
more...
So You Want to be a Technical Writer!


A 6-week course will introduce you to technical writing as a career.
This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to
more...
So You Want To Be A Medical Writer


Skills and knowledge you will need to effectively write medically related materials.
Medical writing is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals, and the biotech industry. Opportunities for medical writing exist at the professional research level, the consumer education level, newspapers, magazines, and everything in between. Most medical
more...
Productivity Management & Leadership Success Training Program
This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously.
In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success.
This course provides a proactive method of addressing issues of low employee morale, high
more...
Phlebotomy Technician Career Training
...chnician also draws blood for transfusions, donations and research. This course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing. Emphasis is placed on ethics, legalities, medical terminology, safety and universal precautions, health care delivery systems, patient relations, anatomy and physiology, and specimen
more...
Online Research Techniques
...research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources.
Online Research Techniques is a seven day online course.
This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources.
This course is offered by a State Accredited University and offers State Board
more...
NETS`S - National Education Technology Standards for Students
...ncepts to social, ethical, and human issues to technology research tools, and more, many topics are covered that will help students with the technology skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to meet these standards. This curriculum will
more...
Negotiate Profitable Real Estate Deals--Instructor-Led
...a course on how to achieve your real estate goals through research and effective communication.
This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario.
You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate veteran. Max has asked you to prepare
more...
Negotiate Profitable Real Estate Deals--Self-Directed
...a course on how to achieve your real estate goals through research and effective communication.
This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario.
You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate veteran. Max has asked you to prepare
more...
Legal Transcription Training
This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for
more...
Lab Safety and Chemical Hygiene
In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate
more...
How To Master Time Management



...time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs.
The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the journal, tasks, notes, reminders, the Calendar, and the Rules Wizard to
more...
Grant Writing Basics
Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants.
Grant Writing Basics Grants are not just free money, but
more...
Find and Purchase Income Producing Properties--Instructor-Led
...ply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Your work for each assignment will be reviewed by a Trump University
more...
Find and Purchase Income Producing Properties--Self-Directed
...ply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Enroll in this online course if you: Want to buy a rental property that will
more...
Expert Certificate Course in Medical Coding
This course is designed for those looking to work as medical coders from their homes or in a healthcare facility.
Welcome to our Expert Certificate Medical Coding course Medical coding was developed as a universal language for the medical profession to ensure proper financial reimbursement from insurance companies and government agencies. Numerical codes provide the clarity that insurance firms
more...
Fair & Unfair Competition Rules
...sions hiring, marketing, sales, customer-relations, and research and development, among others and are important for employees to understand. Violations of these rules can be very damaging to a company generally and, in some cases, to individual employees.
Unfair Competition The rules regarding what is fair and unfair competition affect virtually all of a company's business decisions ?
more...
Enter the Net--Writing for Online Media


Write for online publications! This course involves internet research and submission to online publications.
This course will help you determine your interests, how to write articles, fiction, or poetry for the online media, write the actual submission, and submit that to a researched publication.
more...
Database Management
...al database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The following computer system requirements are recommended. Windows XP, CD-ROM drive, 50 MB of free hard-disk space, Microsoft Access 2002, and Internet access. The book uses Microsoft Access 2002 to illustrate
more...
Design a Winning Business Based on Your Idea--Instructor-Led
...o a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Design a
more...
Design a Winning Business Based on Your Idea--Self-Directed
...o a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Design a
more...
Complete Paralegal Training Program (Self-Paced)
...loyment opportunities and provides dozens of websites for research purposes to enhance your educational skills on-line, in addition to opportunities to network for working possibilities and resources after you are working. The complete course also covers broader and more general issues directly relevant to the profession, an overview of American Law, court systems and litigation.
It covers
more...
Build Your Own BIZ(tm) - Writing a Business Plan
Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the
more...
Air Reservations - U.S. Domestic - Instructor Led
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents.
more...
Air Reservations - Canadian Domestic - Instructor Led
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel.
more...
From 123-CBT Computer Based Training
Understanding Your Customer
... component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of account planning. And finally, you'll gain an understanding of
more...
Understanding Your Customer
Conducting Effective Sales Research Meetings
...Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research
more...
Understanding Your Target Customer s Business
Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and
more...
Effectively Using Customer-focused Research Meetings
...research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally, you'll learn how to
more...
Evaluating Brand Effectiveness
... ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand awareness, brand image, low and high level brand associations, brand recall, and brand recognition. All of these tests reveal motivation as to why consumers purchase and remain loyal to your brand.This course concludes by explaining the importance of a brand
more...
Elements of Marketing Strategy
You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their
more...
The Oil and Gas Industry Overview Version 2
... in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry so far known only as a modest return. In reality, there has never been a more challenging time for the oil and gas industry. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and
more...
Identifying Your Customers Expectations
...or undertaking customer surveys, knowledge of the various research methods and the principles behind them will help you to give informed input when asked for your opinions. If your role dictates that you need to maintain awareness of ever-changing customer requirements, then knowing how to conduct focus groups, and use the most effective questioning techniques will be invaluable to you. In its
more...
Using Data as a Technical Professional Consultant
...on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information,
more...
Defining Emotional Intelligence
...s, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often determine if people excel in life,
more...
Emotional Intelligence in the Workplace
What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and
more...
Preparing a Business Case
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,
more...
Effective Relationships with Business Partners
...the definitions, the more productive the alliance. Recent research indicates that the most successful business partnerships are built on openness, trust, and mutual goals. This course outlines the key elements that make up a good partnership and shows you how to combine and apply them to build an effective relationship with your business partners. The lessons will prepare you to set up and
more...
Sales Forecasting - Applying Forecasting Methods
In "Sales Forecasting - Applying Forecasting Methods," you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting
more...
Advanced Project Leadership - Bringing Home the Value
Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a
more...
Developing an Application Using User-Centered Design
To conduct user research and to design effective user interface and interaction elements
more...
Preparing for the Behavioral Interview
...Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong
more...
Developing a New-product Strategy
...ment is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product
more...
Benchmarking for Best Practices
Benchmarking is an old idea with a new slant toward performance improvement. Learning from other companies to improve the practices of your own is not just making site visits or talking to other companies about how they operate. It's a disciplined process requiring careful research and analysis. Find out who should benchmark, how to benchmark, and what to do with the benchmarked data once you've
more...
SAP R 3 v4 0 Investment Management - Overview

...e, depreciation, settlement), and the information system (research, planned values and budget values).
L earn To:
Create and editing program definitions.
Create and editing program positions.
Editing and displaying program structures.
Create assets under construction.
C ontent Emphasis
Skills-Based
A udience
This course has been primarily designed for employees
more...
Brand Management Developing a Brand Strategy

... assistants, Jennifer Webber and Matt Engles, who perform research duties and aid in preparing presentations for marketing team meetings. They have been assisting you in getting ready to report to the marketing staff on your brand's competitors and to present your analysis of the Qualera brand. In this simulation, Jennifer and Matt will brief you on their findings, and you must answer their
more...
Sales Skills Prospecting Addressing Needs

...'s decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four
more...
Sales Skills Developing a Winning Strategy

...lls: Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To
more...
Brand Management Branding on the Web

...veloper/Designer; and Elizabeth Thomas, the Senior Market Research Analyst. Your goal is to ensure that the online brand will expand the customer base by helping the team determine whether a secondary brand is necessary, what type of Web site would be best for the brand, and what they should name the Web site. Unit 2: Using Online Branding Tactics (0.5 - 1 hour)
more...
Competitive Intelligence Implementing a Competitive Intelligence System

...etitive Intelligence is simply another name for Marketing Research. After this goal is accomplished, you will articulate the benefits of International CI to both managers. Unit 2: The Competitive Intelligence (CI) Process (0.5 - 1 hour) Identify the three essential components of the CI process. Identify available sources of information.
more...
NetWare Service and Support Upgrade - Part 1

...ourse will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
Identify service and support tasks.
Identify the steps of a troubleshooting model.
Identify the guidelines for preventing Electrostatic Discharge (ESD).
Identify the LAN information to be logged when documenting a network.
Identify the requirements for
more...
Advanced Project Leadership Bringing Home the Value

...l learn about the characteristics of Internal, Client and Research and Development Projects and how the valuation techniques apply to each. Learn To: Identify the value types in a project. Identify characteristics of monetary value. Identify characteristics of nonmonetary value. Identify the three basic business strategies. Identify how each business strategy adds value to the
more...
Career Development Developing a Career Strategy

... skills. Choose factors you should research when exploring career options. Overcome pitfalls of career exploration. Simulation Overview: In this simulation, you will meet with Bruce Madison, one of Icon's Human Resource Specialists, to discuss defining your career aspirations. You are satisfied with your
more...
Business Travel Safety Domestic Travel

...you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the documents you should bring on your business trip.
more...
Business Travel Safety International Travel

... Identify the elements of your trip you should research prior to departure. Identify items to pack for international travel. Identify measures you can take before your trip to ensure your safety. Identify the aspects of your trip that you should address to increase your safety on an airline flight.
more...
Defining Microsoft NET Solution Architectures Part 3

...e. To identify features of the research stage within physical design. To identify features of the analysis stage within physical design. To identify features of the presentation layer. To identify guidelines for designing the User Interface (UI) during the physical design phase.
more...
Defining Microsoft NET Solution Architectures Part 3

...e. To identify features of the research stage within physical design. To identify features of the analysis stage within physical design. To identify features of the presentation layer. To identify guidelines for designing the User Interface (UI) during the physical design phase.
more...
Effective Presentations Essentials of Persuasion

...ntroduce the IWNS at the International Exhibition. Icon's research shows that the majority of companies attending the International Exhibition are multinational corporations with large operational structures. Unit 3: Organizing a Persuasive Presentation (0.5 - 1 hour) Organize your persuasive presentation using three major sections. Accomplish
more...
Advanced Interpersonal Communication Communicating with Co-Workers

Advanced Interpersonal Communication: Communicating with Co-Workers offers the student suggestions for communicating with individuals who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn
more...
Advanced Interpersonal Communication Comm to Build a Positive Culture

...ance Martin and Melissa Brown, team leaders in the Market Research department of Icon. The Industrial Services and Manufacturing Division is redefining their culture and has asked for input and suggestions from each department. As the manager of the Market Research department, you need to lead this meeting and identify areas of the culture that can be changed or improved. In leading this
more...
Sexual Harassment Preventing Sexual Harassment Claims

Sexual Harassment: Preventing Sexual Harassment Claims offers the student an overview of how sexual harassment affects companies and how they can be legally responsible for incidents of sexual harassment. The program details how to create a sexual harassment policy, what criteria should be included in an effective policy, and how to implement the policy. In addition, the program teaches the
more...
Decision Making Problem Solving Decision Making Fundamentals

Decision Making & Problem Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions. Learn To Devise objectives given the background information. Establish
more...
Women in Leadership Leadership Roles Styles

... meet with Robin Carlson, Icon's vice president of market research, to discuss some of the guidelines for discovering barriers in your organization. In order to achieve her current level of success, Robin has had to overcome many barriers to leadership, and because of this, she is very active in trying to address similar barriers within Icon. Today she will be testing your understanding of
more...
Strategic Decision Making Preparing to Make Decisions

...offers the student an overview of how to plan, frame, and research decisions. The program details how to define your decisions and apply appropriate decisions frames. In addition, the program teaches the learner how to avoid the problems of overconfidence and how to deal with uncertainty in decision making. Learn To Identify the three factors that influence the
more...
Essentials of Management Negotiating Skills

... for the Negotiation (0.5 hours) Research the issue being negotiated. Set goals and limits for the negotiation. Analyze whether to reveal your limits. Simulation Overview: In this simulation you will be meeting with a sales representative from a leading provider of computer software. You want to
more...
Managing the Expert Managing the Unique Needs of Experts

...ating that technology with the Internet. Recently, Market Researchers have tracked an increase in popularity of Internet-accessible training software. The trend has some executives concerned, so they have ordered the migration of all Icon training software to the Internet. In the first part of the simulation, you will meet Bruce and follow the guidelines for treating Bruce with professionalism.
more...
Negotiating Preparing for a Negotiation

...iation requirements. This program also covers methods for researching the party with whom the negotiation will be held, as well as what types of information to find, such as the other party's reputation, negotiation style, and probable requirements. In addition, this program covers how to determine concessions, steps to formulate a plan for agreement, and how to determine the logistics of a
more...
HIPAA Privacy Health Care Employees

...ntify ways that HIPAA limits use of PHI for marketing and research. Audience All health care employees who interact with patients and patient information in their working lives. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: HIPAA Fundamentals (0.5 - 1
more...
Project Management Essentials Controlling Closing a Project

...lation, you will meet with Kent Redburn, a manager in the research and development department of Icon. Kent has extensive knowledge of project teams, specifically in measuring the performance of a project team. In this meeting, he will ask you a series of questions and problems to test your knowledge of the different analyses used to measure project control, the calculations used during earned
more...
Word 2003 Proficient User

...g a table in Word. To identify research options in Word. To identify options in the Insert Hyperlink dialog box. To identify options on the Reviewing toolbar. Audience The target audience will range from new users to power users, although it is expected that the vast majority will have at least had some
more...
Project Teams Participating on a Project Team

...ngelo, a Clerk in Accounts Receivable; and Dean Kramer, a Research and Development Assistant. They are all members of a company-based project team that you are leading for the Accounts Receivable Department of Icon's Computing Hardware and Software Division in San Francisco. This team has been assembled by upper-management to assess the effectiveness of the billing software used by the Accounts
more...
Principles of Marketing Writing a Marketing Plan

...pot Stay. In this meeting with Kristen Anderson, a Market Research Analyst, and Bruce Madison, the Product Manager for the system, you'll need to outline the elements of the product's marketing plan. As the Marketing Manager for this product, you'll need to lead the team in developing possible marketing strategies and explain the importance of market research. Unit 3: Creating a Marketing
more...
Organizational Learning Deploying a Knowledge Mgmt System

...at a pilot project could unnecessarily deplete resources, research team determined that $25,000 and a team of twelve members (six from the publishing sector, three from marketing, three from integration) will need three weeks to conduct a pilot project. In this Simulation, you are manager of Human Resources with Antigua and are meeting with Carol Chung, Editor in Chief of Global Book
more...
MS Office 2003 New Features for Office Users

...d. To identify features of the Research task pane. To match features of the Excel List with their functions. To identify benefits of eXtensible Markup Language (XML) in Word. To attach an eXtensible Markup Language (XML) schema in a Word document. To identify
more...
Frontline Leadership Preparing to Lead

Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult
more...
Succession Planning Elements Approaches

... are a project manager who has just completed preliminary research on succession planning. In this simulation, you want to recognize the benefits of succession planning, the challenges to succession planning, and the key elements to consider in succession planning. Unit 2: Succession Plans: Defining Your Approach (0.5 - 1 hour) Identify examples of how organizations
more...
Organizational Behavior The Organizational System

...r, Telecommunication a a s Manager and Amanda Douglas, Research and Development Director. Susan and Ronald have noticed a decline in Amanda a a s enthusiasm. Normally an outgoing and energetic individual, Amanda a a s behavior has lately become increasingly somber and sometimes uncooperative. Based on data collected from Susan and Ronald, you must decide which method of job redesign
more...
From SCMZone Network
Online Practice Tests for Cetification exams
Certification in supply chain management such as APICS CSCP, CPIM as well as SAP certification made easy through our online practice tests. Try a demo online practice test on Supply Chain Management or SAP ABAP/ 4 or Java absolutely free. We offer online Practice tests on Supply Chain Management and SAP ABAP/ 4 certifications at very affordable prices. In this series, we have launched a Super
more...
From Learn Skills
Retail Training - Advise on products and services



The further you progress in your retail career, the greater the expectation will be from customers and co-workers that you have in-depth knowledge of the storea s products and services, and that you are able to apply this knowledge to increase sales and ensure store success. Throughout this unit we will look at ways achieve this, as well as how to research products and services and make
more...
Retail Training- Apply safe working practices



There are very high social, economic and human costs associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you.
Nobody benefits from accidents
more...
From Serebra Learning Corporation
Progressing through the Complex Sale Simulation
...ase. Your effort includes face-to-face meetings, thorough research, and preparation culminating in a key presentation to the major decision-makers within MicroGalaxy. You will also practice Salespeople who are tasked with selling at an executive level and who are currently involved with obtaining major accounts. Also, those sales people wanting to move up into executive-level sales roles, and
more...
Understanding Your Customer
... component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of account planning. And finally, you'll gain an understanding of
more...
Conducting Effective Sales Research Meetings
...Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research
more...
Strategic Account Sales Skills Simulation
...ervices. You use a strategic account sales approach to do research on your own and then conduct research meetings with some contacts that work for the store. Unfortunately, you discover that Bigler's manager has serious reservations about remodeling and expanding. To overcome his objections and gain access to the decision maker, you will need to use effective strategies for dealing with a
more...
Understanding Your Target Customer s Business
...omponent of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and how to gather information from public sources, as well as how to gain an insiders view. You'll then explore the five TAS search elements and how to apply them to researching your customer's business structure, key players, and business fit. Individuals
more...
Effectively Using Customer-focused Research Meetings
...research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally, you'll learn how to
more...
Territorial Account Sales Skills Simulation
...one of your target accounts. You will do some preliminary research on this company and then request a research meeting with a contact there. Then you will try to develop this contact into a coach in the hopes of enlisting her help in getting past a gatekeeper to gain access to your target account's decision maker. If you gain access to the decision maker, you will need to emphasize your company
more...
The Oil and Gas Industry Overview Version 2
... in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry so far known only as a modest return.In reality, there has never been a more challenging time for the oil and gas industry. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and supply
more...
Sales Forecasting Applying Forecasting Methods
In Sales Forecasting - Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting
more...
Identifying Your Customer s Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate
more...
Using Surveys to Measure Customer Satisfaction
If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will
more...
Consulting with the Internal Client Simulation
...ltants within these units must have strong communication, research, diagnostic, and presentation skills. In this simulation, you are a marketing manager at Millennium Mobility, a global manufacturing company that makes peripherals for handheld computers, PDAs, and mobile phones. The internal consulting unit at Millennium is expanding and you are interested in a position within that group. It
more...
Consulting with the External Client Simulation
Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this
more...
Preparing to Negotiate Know the Opposing Position
Preparing to Negotiate: Know the Opposing Position, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to assess your opponents before a negotiation and identify what to research to achieve a desired outcome from a negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving
more...
Delivering Successful Presentations Simulation
...research and development, the Top-Shelf Cola Company is finally ready to release its latest beverage, Passion, to consumers. Passion is a caffeine-free, all-natural soda that's made from real passion fruits. The company has spent ten million dollars to perfect the product's taste and to create a brand for the drink. You are a brand manager at Top-Shelf and responsible for the Passion brand
more...
E-mail as a Marketing Tool
How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit
more...
What Is Emotional Intelligence
...s, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often determine if people excel in life,
more...
Emotional Intelligence at Work
What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and
more...
Preparing a Business Case
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,
more...
Writing a Business Case
Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when
more...
Preparing an Effective Internal Business Case Simulation
...ng. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the key foundational elements of business-case creation, and you must guide your subordinate, providing her with accurate information on which she will base her work.
more...
Mentoring Essentials Simulation
...ou are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman,
more...
Initiating a Succession Plan Simulation
...research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order remain profitable, the
more...
Implementing a Succession Plan Simulation
...research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order remain profitable, the
more...
Evaluating Brand Effectiveness
... ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand awareness, brand image, low and high level brand associations, brand recall, and brand recognition. All of these tests reveal motivation as to why consumers purchase and remain loyal to your brand. This course concludes by explaining the importance of a
more...
Elements of Marketing Strategy
You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their
more...
Processes for Quality Products and Services
The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The
more...
Introduction to Brand Management
There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,
more...
Developing a New-product Strategy
...ment is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product
more...
Scoping Your Internet Project Research Accurate Data
This course helps learners to recognize the challenges associated with online research, and how to effectively research accurate, ethical, and useful data through searches and surveys on the Internet. Professionals who want to create and promote an online marketing strategy
more...
Developing an Application Using User-Centered Design
To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
more...
The Iterative Process in User-Centered Design
To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
more...
Printing Help and Automated Formatting in Word 2007
Microsoft Office Word 2007 provides new features called Quick Styles and building blocks which make it easy to create great looking documents quickly. You can select Quick Styles using the new Live Preview feature to view the different styles before committing the changes. This course demonstrates the use of Quick Styles, building blocks, templates and AutoCorrect features in detail. Previewing
more...
Printing Help and Automated Formatting in Word 2003
To describe how to use the Print, Help, and automated formatting features in Word Personnel at all levels of the enterprise; end-users seeking to attain competency in Word 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Word 2003; end-users seeking a basic IT certification such as ECDL/ ICDL3, or an equivalent
more...
Microsoft Office 2003 New Features for End Users
To describe new features of Microsoft Office Word, Excel, and PowerPoint 2003 Personnel at all levels of the enterprise, and end users
more...
Getting Started with Publisher 2003
To provide a basic introduction to Publisher 2003 and the features and tools used for creating publications in Publisher, and to demonstrate the options for getting help as you work Office personnel at all levels; those wishing to become familiar with Publisher 2003
more...
ECDL ICDL 4 Module 3 Word Processing - Editing and Printing in Word 2003
To demonstrate how to structure, edit, and print Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL
more...
ECDL ICDL 4 Module 3 Word Processing - Getting Started with Word 2003
To demonstrate how to create, open, and save Word 2003 documents. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL
more...
Phone Skills : Preparing for a Call


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your records and
more...
Phone Skills : Transferring Calls


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It encourages consideration of both the caller and your colleague when you take messages in your workplace. It also gives valuable tips and hints on dealing with protective
more...
Phone Skills : Ending a Call and Following Up


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your records and
more...
Phone Skills : Taking and Leaving Phone Messages


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully. It will help you
more...
Phone Skills : Giving & Getting Information by Phone


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare to give or receive information by phone and give you some practical tips and hints for communicating information well. It
more...
Phone Skills : Negotiating on the Phone


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well for concluding negotiations on the phone. It will help you stay in control and get results when you're negotiating, through effective preparation and good communication
more...
Phone Skills : Cold Calling & Selling by Phone


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're cold calling or selling over the phone, through effective preparation and good communication skills. It will
more...
Phone Skills : Handling Angry Callers


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and reduce your stress levels when you're dealing with angry callers over the phone, through effective communication skills. You can
more...
Phone Skills : Making Difficult Calls


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're making those difficult calls - through effective preparation and good communication skills. It explores some
more...
Phone Skills : Essential Phone Communication Skills


...one dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It emphasises the importance
more...
Papa's Pizza Case Study 1: The 4 Stages of Marketing


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 2: Market Analysis


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Stage 1: Question Bank


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 3: Objectives and Strategies


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 4: Segmentation and Targeting


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 5: Marketing Positioning


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Stage 2 Question Bank


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 6: Product


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 7: Price


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 8: Place


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 9: Promotion


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Stage 3 Question Bank


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first...and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Papa's Pizza Case Study 10: Implementation


From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first...and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Apply the 4 Stage Process: Carvival Cruise Lines Case Study


From chocolate bars to cocoa futures... From safety campaigns to safety testing...Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first...and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,
more...
Business Travel Safety International Travel
In ''Business Travel Safety: International Travel,'' you will learn how to make travel preparations and international travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Finally, you will learn how to avoid and handle physical and nonphysical crimes in
more...
Advanced Project Leadership: Bringing Home the Value
Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a
more...
Encyclopedia Britannica 2003
Encyclopedia Britannica 2003 Ready Reference provides access to 25 000 articles and its library of photographs illustrations videos audio clips and maps. The course will provide users information on how to find articles review and use libraries use interactive tools and organize research.
more...
Novell NetWare Service and Support - Part 1
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks research tools and network cables and boards.
more...
Sales Skills: Prospecting and Addressing Needs
In Sales Skills: Prospecting and Addressing Needs participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients how to apply guidelines for making a sales call and how to build a sales network. In addition they will learn how to create win-win situations when finding solutions for clients.
more...
Sales Skills: Developing a Winning Strategy
In Sales Skills: Developing a Winning Strategy you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition you will learn the steps to take to help clients find solutions to their needs.
more...
Strategic Decision Making: Preparing to Make Decisions
Strategic Decision Making: Preparing to Make Decisions offers the student an overview of how to plan frame and research decisions. The program details how to define your decisions and apply appropriate decisions frames. In addition the program teaches the learner how to avoid the problems of overconfidence and how to deal with uncertainty in decision making.
more...
SAP R/3 IM Investment Management
This course deals with investment programs (structure planning and budget) internal orders investment procedures (characteristics master data postings accounts receivable depreciation settlement) and the information system (research planned values and budget values).
more...
From Calamus Extension College Ltd
Doctor of Oriental Medicine OMD - distance learning


...y time of year subject to availability of places.
Your research will be supervised by a professor with a background in clinical medicine and surgery who is also highly qualified in several branches of complementary medicine.
Communication with the supervisor will normally be by email.
This is a postgraduate (higher) degree. Applicants must already have a bachelor's, master's or
more...
From Training Link Education S.E.A
ADVANCED DIPLOMA IN PSYCHOLOGY



...velopment and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain an advanced understanding of principles and practice of Psychology. Students must have completed an introductory course in a Psychology discipline before undertaking this programme. Pre-requirements To
more...
Certificate in Preparation for Airport & Airline Employment

...are to:
Identify information which candidates should research in order to demonstrate a good understanding of the role of the air travel employers and their staff
Compose an application form and C. V. which presents information in a manner required by employers
Understand interview techniques which help candidates to express a positive attitude and present their personal
more...
Certificate in Business Planning

Aim:
To provide a framework for planning, evaluating and implementing a business start-up.
Target Audience:
Anyone considering starting a new business who would like to compose a business plan.
more...
From Dapeeza Aesthetic Designs
Self Paced Cad Software Training ONLINE 100percent
...Research, Design & Development Firm with new interest in application of engineering materials in the following areas i. e Consumer Products, Electrical & Electronics Products, Automotive Application, Medical Equipments etc.
Our Engineers uses state of the art 3D Design software like SolidWorks , AutoCAD & Autodesk Inventor extensively for our designs which enables us communicate our ideas to
more...
From ProTrain Online
Comprehensive Income Tax Preparation Online



This 20-lesson Course will give you a solid foundation in individual tax preparation, enabling you to complete all of the standard returns. This Course focuses on the majority of tax forms needed to complete tax returns for yourself and the general public. In the Course you should acquire the knowledge and skills necessary to complete federal income tax returns and research tax issues. Because
more...
From uCertify
uCertify CIW Professional - 1D0-510, Exam Simulation For CIW Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors to equip the aspirants with the latest and most accurate study material for the CIW certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSE - 70-291, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSE certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSE MCSA - 70-292, Exam Simulation For Microsoft Certification


...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSE certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSE - 70-293, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSE certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSE - 70-294, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSE certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSE - 70-296, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSE certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and test
more...
uCertify MCSD .NET MCAD - 70-305, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSD.NET certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and
more...
uCertify MCSD .NET MCAD - 70-306, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSD.NET certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and
more...
uCertify MCSD .NET MCAD - 70-310, Exam Simulation For Microsoft Certification



...r each answer. The Simulation is developed after rigorous research and innovation by a panel of highly experienced and certified authors, to equip the aspirants with the latest and most accurate study material for the MCSD.NET certifications. It also offers Adaptive and customized testing, Diagnostic test and detailed performance reviews. Value added features such as Test preparation tips and
more...
From Child Care Lounge
The Infant and Toddler Care Online Class



Description- This training is designed for both novice and experienced providers who care for infants and/or young toddlers. In light of current research pointing to the importance of the first three years of development, many providers and early childhood teachers are questioning what should be happening in an infant and toddler care program. Quality child care programs recognize that such care
more...
From Knowledge Matters LLC
Certified Coding Associate
Course Number CE-1121 $2, 495
Based upon patient data the Certified Coding Associate assign medical codes for submittal to insurance companies or the Federal Government for payment, data collection, research, billing and quality improvement. Troy University offers you the most effective way to become a Certified Coding Associate in the growing healthcare industry. TROY's course for Certified
more...
From PsyAsia International
Saville Consulting Wave Webinar-FREE WEBINAR

Scott Ruhfus and Leonie Murray, directors at Saville Consulting Asia Pacific presented a live webinar hosted by PsyAsia International. Scott introduced the Saville Wave and the impressive research on its validity. Leonie demonstrated the online psychometric testing system called Oasys. The webinar was recorded and is available for download here.
more...
From Latin Tech Inc
Low cost training on Programmable Logic Controllers PLCs







Our program is the only one in the market that allows you to have theory, hands-on practices and examples.
You also learn how to read programs for some popular manufacturers like Allen Bradley, Siemens, Automation direct, General Electric and Triangle Research.
Study from the comfort of your own home. You define your own schedule.
more...
From Indian Institute of Software Testing - Chennai
Diploma in Embedded Electronics Design Using HCS12 Freescale 16 Bit MCU
Methodology
a Illustrated Lectures
a Interactive sessions
a Hands on session with Freescale microcontrollers
a Guest Lectures from Industry professionals
Course Material
Each participant will be provided with a set of course material
on the subject, software CD along with the text book.
Eligibility
Diploma/ BE (ECE, EEE, CSE, E&I), MSc (Electronics), MS(IT) etc.
more...
From College for Career Practitioners
College for Career Practitioners


The College for Career Practitioners is a 14 module postgraduate level learning program for people to study the career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e.
more...
From JED New Media inc.
Conducting Focus Groups with Flair
Explore the fundamentals of conducting focus groups. The techniques provided here will help you gain maximum client feedback and cooperation. The focus group context can be software development, product/services launches, marketing campaigns or opinion polls.
more...
Using the Internet for Research I
Novice Web users can greatly benefit from the information presented here on using the Internet to accomplish research objectives. Find out how to differentiate between Web page information sources and examine two basic search methods: search engines and directories.
more...
Using the Internet for Research II
This is the second of two JEDlets that demonstrate how to use the Internet to accomplish your research objectives. An analysis of the features of search engines, directories, virtual libraries and specialized databases is provided. Tips on how to better locate the information you are looking for are also offered.
more...
From Quantum Results Corporation
Executive Leadership Development



...ethodology of leadership skills and routines supported by research and knowledge from case studies applied to your organization. The leader will develop how to put in practice his or her own personal objectives and how to draw the plan with specific implementation steps in order to achieve their goal. Also will be included successful key factors, obstacles definitions and progress performance
more...
From Live to Learn
Work Expectations





Wouldn t it be great to find out what your employees key expectations are before they become a problem? Now you can - with Work Expectations.
This program is centered around helping people identify their high expectations and provides feedback on how to communicate their expectations, take initiative to get their expectations met, and adjust their expectations when necessary.
Work
more...
From The Virtual Training Company
Microsoft SQL Server 2005 Administration
...n product. SQL Server 2005 is the result of five years of research, development and collection of suggestions and wish lists from database administrators and developers. Microsoft continues to drive the enterprise database market with the added features and capabilities of this new product. Microsoft Certified Database Administrator and Certified Trainer Mark Long covers the basics of SQL
more...
From Canadian Centre for Professional Development
International Business

International Business
This program is designed to help small and medium-sized Canadian companies make the decision to start exporting and achieve success in global markets. Modules covered: International Trade, International Market Research, International Marketing, International Trade Finance, International Trade Logistics and Distribution
more...
From Teach Me IT
Developing the Solution Architecture

...eps in the logical design of an application
Describe the research and analysis steps in the physical design of an application
Describe the rationalization and implementation steps in the physical design of an application
List the key components of a data model
Create an entity-relationship diagram to depict the various components of the data model
Apply the normalization rules to develop a
more...
From Telework Collaborative
Managing Teleworkers An Online Course for Employers





... multi-employer neighborhood telecenters , a
research project conducted at the University of California , Davis . From 1984-1992 he directed
the planning and execution of the State of California telecommuting
pilot program, resulting in 1990 legislation formally establishing the
telecommute work option in California government and the
more...
Understanding Telework An Online Course for Employees





...elopment of 12 multi-employer neighborhood telecenters, a research project conducted at the University of California, Davis. From 1984-1992 he directed the planning and execution of the State of California telecommuting pilot program, resulting in 1990 legislation formally establishing the telecommute work option in California government and the "Innovations Award" from the Council of State
more...
From Magic of Motherhood
Early Mental Health: Womb Baby Learning I- What Every Parent Should Know
Womb baby learning is a class for parents, caregivers, or practitioners to help stimulate the emotional, psychological, social and cognitive development of a child in the womb. Prenatal learning optimizes mental and sensory development as well as promoting the bond between baby and mother/father. People often wonder about the ability to learn in the womb. Is the baby conscious? Does he or she hear
more...
From Point-Productions
Accreditation in Public Relations



Accreditation Course for
Public Relations Professionals
The Universal Accreditation Board and the Public Relations Society of America
have collaborated with Point-Productions to produce a multimedia online study
course for professionals in Public Relations. The Accreditation in Public
Relations (APR) study course was produced economically, to ensure accessibility
for candidates in the
more...
From Gotham Writers Workshop
How to Get Published Workshop taught by NY Literary Agent
Learn the most effective steps and techniques for getting published from a true insider a literary agent.
You ve spent months, maybe years, sweating and swearing over a writing project. Why not spend just a little time learning how to maximize your chance of getting published? There is no sure path or magic formula for publication. But there are definite Do s and Don t s and there are
more...
From F+W Publications, Inc.
Focus on the Nonfiction Magazine Article from Writers Online Workshops
...you will work with a published article writer to develop, research and write two articles suitable for publication in magazines you ve identified as appropriate markets. You will get feedback from your instructor on your first and second draft of both your articles.
To get the most from this workshop, you should already have a very good grasp of mechanics and composition, as well as an
more...
Fundamentals of Life Stories Writing from Writers Online Workshops
In this workshop you will learn fundamental creative writing techniques that will help you explore personal and family stories and record life experiences in ways that are creative, entertaining and personally meaningful. This class encourages personal discovery and the development of individual style through the use of directed journaling, hands-on writing exercises, and constructive critical
more...
From Education Systems
Air Reservations
... (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business
more...
Automated Car Rental and Hotel Accommodations
...site course: Automated Air Reservations You will learn to research, select and book car rentals and hotel rooms using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will
more...
From JED New Media inc.
Mystery Shopping
Increasing sales and heightening customer satisfaction is a common business objective. Learn why companies hire mystery shopping services, what criteria to look for in a mystery shopping firm, the process involved, and how to maximize the benefits of this method of market research.
more...
Probing for Business Intelligence
Discover how to apply basic investigative reporting techniques to your business needs and purposes. Learn to break down investigative skills and tools into a simple process. Gain tips and hints on how to creatively implement the every day research tools already at your disposal.
more...
