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Online Reservations eLearning

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Reservations Training Seminars and Classes

From Online Training Directory

Air Reservations - U.S. Domestic - Instructor Led

Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents. more...

Travel Agency Computer Training Competencies

This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book. more...

Automated Car Rental and Hotel Accommodations - Canadian - Instructor Led

Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations. more...

Hotels and Lodging - Instructor Led

Earn great commissions by booking your client ™s hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. more...

The Cruise Market - Instructor Led

Automated Air Reservations - U.S. - Instructor Led

Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel more...

Automated Air Reservations - Canadian - Instructor Led

Automated Car Rental and Hotel Accommodations - U.S. - Instructor Led

Airline Certificate Program - Instructor Led

...ruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact hours for completion and are self paced but more...

Air Reservations - Canadian Domestic - Instructor Led

Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. more...

Car Rental Certificate Program - Instructor Led

...ruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact hours for completion and more...

Cruise Line Certificate Program - Instructor Led

...se line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact hours for completion and are self paced but more...

Front Desk Agent- Instructor Led

...storical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it take me to complete the course? Each more...

Tour Operator Certificate - Instructor Led

...is includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact hours more...

Travel Agent Certificate Program - Instructor Led

...ruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course list below). Each course includes instruction, student-instructor interaction through email and message boards, assignments and a more...

From 123-CBT Computer Based Training

Call Center Customer Service

...ple in your situation. This course will help you overcome reservations about customer service in a call center setting. This course for potential or new call center agents is designed to introduce the learner to the necessary information and tools required to professionally handle customer service calls in a call center environment. Becoming a great customer service representative requires more...

SAP R 3 v4 x MM Inventory Management

...rns. Goods Issues. Without Reservation. Reservations. Goods Issue with Reservation. Transfer Postings and Physical Inventory. Transfer Postings. General Inventory Procedures. Physical Inventory. C ontent Emphasis Skills-Based A udience Everyone involved in Stock Control and related materials management activities. User Support more...

Moving from Technical Professional to Mgr Series Getting Started

This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas more...

Delegation The Delegation Process

... Identify guidelines for handling reservations that delegates may have. Simulation Overview: In the simulation at the end of this unit, you will meet with Tyrell Johnson, Advertising Manager at Icon International, and Matthew Stevenson, Marketing Assistant. Icon is planning to fund a new magazine that already has nearly 15 million dollars in more...

Windows Server 2003 Planning Network Infrastructure Part 1

... To identify circumstances in which scope reservations should be defined. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To match common DHCP problems with their functional areas. Audience This course is intended for individuals more...

Windows Server 2003 Planning Network Infrastructure Part 1

From Michael Management Corporation

SAP MM102 - Inventory Management & Physical Inventory

...urse Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and corrections - run basic inventory and stock reports Release: ECC 6. 0 (newest SAP release) Audience: - End users Prerequisite: - Basic SAP skills (SAP101) - Materials Management - Purchasing (MM101) - A general more...

From Serebra Learning Corporation

Strategic Account Sales Skills Simulation

...rtunately, you discover that Bigler's manager has serious reservations about remodeling and expanding. To overcome his objections and gain access to the decision maker, you will need to use effective strategies for dealing with a gatekeeper and emphasize the business fit between your company and the store. This simulation is based on the SkillSoft series "Strategic Account Sales Skills" and more...

Call Center Customer Service

Win2000 Network Infrastructure Administering DHCP

...and manage scopes, superscopes, multicast scopes, and new reservations. The course also covers unicast and multicast addresses, and describes options. It teaches you to assign server-based options, scope-based options, and class-based options to scopes. Finally, the course explains how to manage DHCP client leases, client reservations, and BOOTP and remote access clients. Related Exam: more...

From International Career Institute

Travel and Tourism Course The ICI travel and tourism course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed within the industry quickly and conveniently. a Fast track your career in travel and tourism a Learn the inside secrets of how to become a travel and tourism pro in months not years! a Study at your own pace whenever and wherever you are more...

From Education Systems

Air Reservations

...uct knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of more...

Automated Air Fares and Ticket

...Reservations You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre to display fares between city pairs and the Sabre pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS , a hands on Computer Reservation System (CRS) more...

Automated Air Reservations

...reservations using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will learn and practice the basic functions of Sabre as used by travel professionals planning and booking more...

Automated Car Rental and Hotel Accommodations

...Reservations You will learn to research, select and book car rentals and hotel rooms using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to most effectively use the realistic simulator, RTS Sabre . You will learn and practice the basic more...

Fares and Tickets International

...Reservations and Air Fares International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the use more...

Hospitality

Earn great commissions by booking your clients hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the more...

The Cruise Market

Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any more...

Travel Sales and Trends

Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the more...

From Braini Academic

Comprehensive Worldspan

...orldspan GDS. Subjects Covered... Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/ cancel/ rebook/ insert/ move segments, calculator functions, calendar functions, change/ cancel seat assignments, change/ delete PNR fields, currency conversion, more...

Introduction to Worldspan A fast-paced yet thorough introduction to the Worldspan GDS. Subjects Covered... Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries, more...

Comprehensive Sabre ...he Sabre GDS. Subjects Covered... Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, DRS, encode/ decode, flight details displays, FOX, open more...

Sabre - Moving from Galileo

A specially designed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time. Subjects Covered... Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, more...

Sabre - Moving from Apollo

A specially designed course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time. Subjects Covered... Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, more...

Apollo - Moving from Sabre

A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time. Subjects Covered... ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver, more...

Introduction to Sabre

A fast-paced yet thorough introduction to the Sabre GDS. Subjects Covered... "Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service more...

Comprehensive Galileo

... Galileo GDS. Subjects Covered... Course 1, Airline Reservations: ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change segment status, change/ cancel/ reboot seat assignments, change/ delete/ insert more...

Introduction to Galileo

A fast-paced yet thorough introduction to the Galileo GDS. Subjects Covered... Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel more...

Comprehensive Apollo

...e Apollo GDS. Subjects Covered... Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced PNR fields, basic and advanced PNR retrieval entries, basic and advanced flight availability, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, encode/ decode more...

Introduction to Apollo

A fast-paced yet thorough introduction to the Apollo GDS. Subjects Covered... Apollo HELP, Dollar Saver, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel more...

Comprehensive Amadeus

... Amadeus GDS. Subjects Covered... Course 1, Airline Reservations Part 1: Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/ miscellaneous PNR retrieval entries, book/ cancel/ rebook segments, calculator functions, calendar functions, cancel/ change PNR elements, change/ cancel seating elements, clock functions, currency conversion, more...

Introduction to Amadeus

A fast-paced yet thorough introduction to the Amadeus GDS. Subjects Covered... AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing more...

Moving to Amadeus

A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time. Subjects Covered... Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return more...

Introduction to Abacus

A fast-paced yet thorough introduction to the Abacus GDS. Subjects Covered... "Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service more...