Resolution Web-based Seminars

ITIL v3 Operation Support and Analysis Capability OSA This 5-day course immerses learners in the practical aspects of the ITIL ® v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This  more...

Learning to work as a Team This team buiding training course teaches students how to be effective team members. Students learn how to communicate effectively, adapt to various personality styles, overcome common problems, work on aspects of verbal and nonverbal communication, create a supportive team environment, understand the source of team conflict, and employ different conflict resolution styles. Course activities also  more...

Managing Difficult People Training This Managing Difficult People training course teaches students to address difficult people according to their specific behavior. Students will have the opportunity to meet with several Marketing Department team members to address their difficult personalities, follow the guidelines for managing difficult people to decrease the department ' s turnover rate and meet the release date for a new  more...

Early Intervention Field Trauma Training ...pact, utilization of community resources for prevention/ resolution. In addition, Compassion Fatigue risk factors, symptoms and prevention/ self-care strategies will be addressed. This course is both didactic and experiential. Emergency Site Management System will be reviewed. WHO WOULD BENEFIT FROM PARTICIPATION? This certificate will benefit first responders (e. g., fire/ rescue,  more...

Chromatography Peak Integration for Operators Auditors and Reviewers -Webinar By GlobalCompliancePanel Integration of chromatographic peaks is a critical step in the generation of chromatographic data. Errors in integration will result in a corresponding error in calculated results.  more...

How to Conduct an Offensive Behavior Investigation by TrainHR This program will help you understand how to conduct discrimination and harassment investigations. Learn how to avoid the legal pitfalls of conducting discrimination investigations. Learn how flawed investigations can cause nightmares for employers. Understand when you need to call in a professional to conduct your investigation. Receive updates on the most recent cases on these issues and  more...

CAPA Challenges and FDA Expectations - By GlobalCompliancePanel CAPA and the related tools of Failure Investigation and Root Cause Analysis (RCA) is a major tool in product complaint, non-conformance, and OOS failure investigations, and hazard analysis / risk management and mitigation activities.  more...

Root Cause Analysis - The Heart of a Successful CAPA Program - Webinar By GlobalCompliancePanel ...erful tools? Use RCA to facilitate a closed-loop problem resolution system to reduce a fire fightinga and minimize compliance problems. Why Should You Attend: Expectations for meaningful, results driven root cause analysis that addresses and resolves underlying product problems are increasing among regulatory agencies world wide, with good reason. EU's ISO 14971 (Device Risk Management)  more...

Avoiding FDA 483 Observations by Identifying the Root Cause of Deviations - Webinar By GlobalCompliancePanel ...tions for investigations * The investigation-problem resolution process - understand the problem, identify possible causes, data collection, data analysis, root cause identification, root cause elimination, solution implementation, verify success * Tools for understanding the process - mapping, critical incident, performance matrix * Tools for understanding the possible causes -  more...

Japan - Regulatory Filing Requirements and Compliance Processes for Life Sciences - Part I and Part II - Webinar By GlobalCompli ...metimes arise and the approach that can best be taken for resolution. Agenda for Part I: Japan - Understanding the Dynamics of the Changing Structure, Regulatory Requirements and Compliance Processes for Life Science Products * Japan's Regulatory Structure for the Life Science Product Industries o Demographic Overview o Regulatory Framework: Key Agencies  more...