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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
...tals of performance management
Illustrate how they might resolve interpersonal problems among team members.
Indicate how they will help team members to channel their energies into task performance, establishing realistic goals
Develop effective communication strategies that might be applied to team settings, minimising technical language
Clarify roles in team settings
Provide a basis for
more...
Project Management in Action Managing World Bank Projects
...tals of performance management
Illustrate how they might resolve interpersonal problems among team members.
Indicate how they will help team members to channel their energies into task performance, establishing realistic goals
Develop effective communication strategies that might be applied to team settings, minimising technical language
Clarify roles in team settings
Provide a basis for
more...
Internal Audit - Incorporating Corporate Governance and Financial Risk Management


...e the inclusions of a typical internal auditing policy
- Resolve the scenario in which an internal auditing policy conflicts with a Audit professionalisma and Public Expectation
- Suggest how to remedy a situation in which an internal auditing policy is in direct contravention of statutory directives or guidelines
- Demonstrate their awareness of the role of the internal auditor in
more...
Change Management and Executive Leadership in Organisations


...between Implicit and explicit subordinate agreements
- Resolve the relationship between a Managera s Power and his or her Control of Organizational Resources
- Illustrate their understanding of the often forgotten facet of Authority (The Second Facet of Authority)
- Present an a internaliseda understanding of the Concept of Influence
- Provide a Practical Illustration
more...
National and International Economic Competitiveness Towards Economic Growth and Sustainability


... demand might affect pricing and pricing strategy
- Resolve the issue of the a impositiona of the a Export Platforma in confusing or eliminating the domestic market
- Exhibit a fundamental understanding of the development and achievements of GATT
- Place the WTO in the context of Globalisation and a International Free Trade Movementa
- Provide a
more...
Team Dynamics Team Leadership


... of performance management
- Illustrate how they might resolve interpersonal problems among team members.
- Indicate how they will help team members to channel their energies into task performance, establishing realistic goals
- Develop effective communication strategies that might be applied to team settings, minimising technical language
- Clarify roles in team settings
-
more...
Leadership Styles Seminar or Course

...tween Implicit and explicit subordinate agreements
24. Resolve the relationship between a Managera s Power and his or her Control of Organizational Resources
25. Illustrate their understanding of the often forgotten facet of Authority (The Second Facet of Authority)
26. Present an a internaliseda understanding of the Concept of Influence
27. Provide a Practical
more...
Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension


...nd demand might affect pricing and pricing strategy
- Resolve the issue of the a impositiona of the a Export Platforma in confusing or eliminating the domestic market
- Exhibit a fundamental understanding of the development and achievements of GATT
- Place the WTO in the context of Globalisation and a International Free Trade Movementa
- Provide a practical
more...
From PetroEDGE
Introduction to Petrophysics - Log Analysis LWD Wireline 30 May 3 June 2011 Kuala Lumpur Malaysia

Petrophysics remains a vital component to many facets of the petroleum industry, from quantification of hydrocarbon reserves, developmental strategies to real-time decision making for reservoir navigation. This 5 day course addresses the fundamental tenets of petrophysics and formation evaluation, using integrative perspective of multiple datasets, including geological, geophysical, logging and
more...
Introduction to Petrophysics - Log Analysis LWD Wireline 30 May 3 June 2011 Kuala Lumpur Malaysia
From iWare Logic
Oracle BI Suite EE 10g R3 Build Repositories








...Many-to-Many Relationships
a Using bridge tables to resolve many-to-many relationships between dimension tables and fact tables
a Using helper tables to model many-to-many relationships for team-based hierarchies in a dimension
Configuring Oracle Business Intelligence data and metadata to support multilingual environments
Setting an Implicit Fact Column
a Adding fact
more...
Oracle BI Suite EE 10g R3 Build Repositories
From Lorman Education Services
Public Contracts and Procurement Regulations
...nts
- Take the guesswork out of bid challenge procedure
- Resolve thorny disputes arising out of public contracts
- Survival techniques for handling competitive bidding requirements and exceptions
- Expert advice on how to comply with bonding and insurance requirements
Learning Objectives
- You will be able to discuss the procurement of goods, services, materials and equipment.
- You will be
more...
Public Contracts and Procurement Regulations
Workers' Compensation Update
Benefits strong Concerned about how workers' compensation law is changing - and how your practices may be impacted? /strong
Failing to stay on top of current workers' compensation issues is full of hazards - including lost productivity and wages, medical and administrative costs, and fraudulent claims. Attend this seminar and update your knowledge of workers' compensation laws while delving into
more...
Estates and Trusts
Benefits strong Avoid errors and penalties in trust and estate accounting - minimize your client's tax and heartache. /strong
Save your clients' hard-earned money - and avoid legal battles - by learning trust and estate essentials. Come to this seminar and let our experts show you how to transfer assets in a tax-efficient manner. Get the most up-to-date strategies to minimize your errors and
more...
Minimizing and Managing Risks and Disputes in Construction
... pitfalls by using project scheduling to your advantage
- Resolve disputes - before they end up in the courtroom
- Find out what you need to know about essential recordkeeping
Learning Objectives
- You will be able to identify the various time and cost risks inherent in construction projects.
- You will be able to review key contract terms and concepts.
- You will be able to discuss the
more...
Medical Records Law
Benefits strong Don't be caught off guard. You could be breaching the confidentiality of patients without even realizing it! /strong
Get surefire techniques for avoiding complaints, penalties and even lawsuits - learn to tackle even the toughest medical records dilemmas in just one day! In today's changing legal landscape, staying current is crucial to avoid costly fines and time-consuming legal
more...
Subdividing Real Property: Legal, Practical and Technical Issues
Learn how to navigate through complex subdivision procedures - and prevent costly mistakes.
Even in the current tight economy, you can be successful - and even prosper - in subdividing real property. Take advantage of this timely opportunity to boost your income by learning about the complex subdivision process under Georgia law.
Discover how the subdivision process interacts with other land use
more...
Plan Reading and Scheduling
...ow these documents may lead to disputes or may be used to resolve disputes, either during the project or during litigation. Don't miss this timely opportunity to get up to speed on current issues and legal concepts relevant to plans and schedules.
Benefits for You
- Tips on how to read, interpret and understand construction plans
- Find out how construction schedules are prepared, interpreted
more...
Preparing for the Next Wave of Real Estate Closings
The buyers' market is coming - be prepared for it!
If you're not equipped to address the vast array of factors that can affect real estate closings, the closing experience can be unpleasant at best - and devastating at worst. Join us for this comprehensive seminar and get a detailed picture of closing issues from start to finish. Experienced professionals will give you essential information on
more...
Concrete From A to Z
Stop concrete nightmares in their tracks - get on the right track from the start.
Interested in learning more or in refreshing your knowledge about the nuts and bolts of concrete? Besides being the most popular and versatile building construction material, concrete can also be the most complicated to work with. As such, anyone involved in the construction process should have a working knowledge
more...
Construction Litigation
...inar and get valuable tips on how to recognize, avoid and resolve common pitfalls and protect your rights along the way. Register today to make sure you know how to address the problems that often arise make every project a success.
Benefits for You
Tips on managing risk before and during construction
Learn to analyze and manage construction defect claims
Grasp the key essentials of
more...
From Wintrac Inc.
WebSphere V6 Performance Tuning and Methodology Workshop
...lly create a stress testing plan and find bottlenecks and resolve them.
The students will perform hands on lab to create test scripts, perform stress test and gather key performance numbers. The class is generic as far as the stress testing tool is concerned. The concepts learned in this class can be used with any tool of choice.
You can get a complete list of other WebSphere
more...
WebSphere v6.1 Performance Tuning and Methodology Workshop Training
...lly create a stress testing plan and find bottlenecks and resolve them.
The students will perform hands on lab to create test scripts, perform stress test and gather key performance numbers. The class is generic as far as the stress testing tool is concerned. The concepts learned in this class can be used with any tool of choice.
You can get a complete list of other WebSphere
more...
CICS for z-OS Structure Problem Analysis
This course will analyze the various types of outages that affect CICS' normal execution and review the tools available to resolve these problems. This will provide the participant with the debugging skills that are necessary to perform very efficient problem investigations.
You can get a complete list of other Mainframe classes at
more...
Telephone Etiquette to Support Customer Service (Road Map to Telephone Sales Excellence)
This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers.
You can get a complete list of other Sales Performance classes at
more...
Communication Skills for Technical Professionals
...owess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict.
You can get a complete list of
more...
Communication Skills for Emerging Leaders
.... The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.
You can get a complete list of other Leadership Development
more...
What Good Managers Do - The First 100 Days
This course will give new managers the basics of effective management for their first 100 days on the job. Professionals who have achieved success as individual contributors often transition into management roles. New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to conduct performance appraisals, monitor work processes,
more...
Getting the Results Without the Authority
...or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete the task. This course offers strategies to build relationships, identify the key people you will need to help complete your project, ask them for the assistance that you need, and orchestrate the
more...
JBoss Performance Tools and Methodology workshop
This course provides in depth information on how to tune the JBoss App Server, and the relevant database server, web server as well as the operating system to extract the last drop of performance. It covers a performance tuning methodology, how to detect a bottleneck and common problems and solutions. After taking this class, students will be able to methodically create a performance testing plan
more...
Telephone Etiquette to Support Customer Service (sales performance)
This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers.
You can get a complete list of other Sales Performance classes at
more...
Telephone Etiquette to Support Customer Service
This course teaches students how to provide exemplary customer service over the phone. Students will learn about listening techniques, when to use open- and close- ended questions, how to resolve problems, and how to effectively and successfully handle irate customers.
You can get a complete list of other Sales Performance classes at
more...
Developing and Presenting Successful Training for Non-training Professionals
...nd your keen ability to zero in on problems and elegantly resolve them. But now you've been thrust into a training role? you are not only required to exercise your skills, but communicate your knowledge to others. For many who assume a training role, that transition is not easy. Training involves a specific set of skills that an expert in a particular field may not possess. In this course, you
more...
JBoss 42 Performance Tuning Training
This course provides in depth information on how to tune the JBoss Application Server, and the relevant database server, web server as well as the operating system to extract the last drop of performance. It covers a performance tuning methodology, how to detect a bottleneck and common problems and solutions. After taking this class, students will be able to methodically create a performance
more...
From Inter-Networkz
Internetworkz CCNA Training Bangalore India
...fig), SHOW & DEBUG commands
a Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures
a Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802. 1q)
a Describe how VLANs create logically separate networks and the need for routing between them
a Configure, verify, and
more...
From Pitman Training Centre London
Lotus Help Desk Training - Basic Troubleshooting For Domino 8
...tus Sametime integration, and any other issue that can be resolved in five minutes or less.
In a second-level support role, you will be challenged by more complex problems, including issues such as password security, ID recovery, troubleshooting a user's mail file or access to a database, and providing in-depth information into managing Notes databases, replication, and Web access.
The
more...
Lotus Domino Course Building the IBM Lotus Domino 8.5 Infrastructure
This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan.
This Domino course also covers configuring replication and mail routing in the single-domain environment.
The objective of the course is to teach:
Set up the first server and the administrator
Add Lotus Domino
more...
From LodeStar Institute
Design of Experiments - DOE









Design of Experiments (DOE)
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
more...
Design of Experiments DOE for Six Sigma












Design of Experiments (DOE) for Six Sigma
The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.
more...
From Meirc Training and Consulting
Leadership Middle Management



By the end of the program, participants will be able to:
Differentiate among the three levels of management and understand their responsibilities.
Discuss the principal challenges managers face in today a a s increasingly competitive environment.
Practice advanced managerial skills needed for senior positions.
Resolve conflict based on a win-win approach.
Introduce and manage change
more...
Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
more...
Interdepartmental Communication - Kuala Lumpur Dubai




By the end of the program, participants will be able to:
Identify and understand the framework of interdepartmental communication.
Understand the importance and practice of excellent internal customer service.
Take a proactive approach in simplifying the work processes and flow between work units.
Remove interdepartmental communication barriers and resolve conflict.
Develop a plan for
more...
Managing Conflict Power through Influence - Interpersonal Skills and Self Development




Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Managing Conflict Power through Influence - Training and Development


Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Middle Management - Leadership and Management
By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous
more...
Interdepartmental Communication - Communication Skills
By the end of the program, participants will be able to: Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational
more...
Contract Administration Understanding and Implementing Contractual Obligations


Identify administration tools and the roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.
more...
Key Managerial Skills for New Managers and Supervisors - Leadership and Management
By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult
more...
Employee Relations Roles and Responsibilities - Human Resources Management
By the end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better
more...
Middle Management


Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous improvement.
more...
Managing Conflict Power through Influence


Define and understand sources of conflict.
Resolve conflicts using different strategies.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
Provide conflict management training for others.
Turn arguments into discussions and create win-win resolutions.
more...
Employee Relations Roles and Responsibilities
Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve
more...
Interdepartmental Communication


Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.
more...
Managing Conflict Power through Influence - Fast Track


Define and understand the sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Apply influence and explore their relationships with others.
more...
From Magna Training
SAP MDM Training
SAP MDM ( Master Data Management )
SAP Master Data Management is all about managing and distributing the different master data used in SAP - Primarily Customer Master, Material Master, Vendor Master, Asset Master . When data needs to be distributed globally across different systems in the landscape, integrity and uniqueness becomes quite a challenge. And thats exactly what SAP MDM tries to
more...
From Mullan Training
Introduction to MS Project


...ts
Assign resources and their work schedules to tasks
Resolve time and resource conflicts
Effectively use the different views, reports, and drawing tools available in Microsoft Project.
WORK ON YOUR OWN PLANS
Delegates that have their own Project plans already started are encouraged to bring their own plans into the course to review as part of the tutorial.
LOCATIONS
Courses can
more...
From Meirc Training and Consulting
Supervisory Skills: Level 2



Objectives:
By the end of the program, participants will be able to:
Plan and control work and contribute towards the attainment of company's objectives.
Use effective communication techniques.
Work in teams and resolve conflicts.
Practice professional techniques in policy enforcement and corrective guidance.
Use time in an effective way.
more...
From Mullan Training
Advanced MS Project



...ing projects
- Managing resources
- Use resource pool and resolve allocation conflicts
Importing And Exporting Data
- Importing data (One-off imports & create Task/ Resource & Assignment Import Maps; save for future imports)
- Exporting data
- Establish dynamic links between the project & other document types (Word, PowerPoint, etc)
Project Communications
- Keeping stakeholders informed
more...
From Tools 2 Succeed, Inc
Conflict Management Workshop
When people work together, conflict is inevitable. How can we resolve conflicts so that everyone wins?
In our fun and interactive workshop, you will learn:
The causes of conflict
To separate the problem from the person
Five conflict management styles
Ways to control nonverbal communication
Fair vs. unfair fighting
How to send a clear message
more...
From Lightwork Seminars, Intl
Past Life Regression


...ally charged events to become fully conscious. It aims to resolve any unconscious, survival-based scripts that could be negatively affecting one s present health, behaviors, or quality of life. Past Life Regressions can uncover patterns from many lifetimes of trauma that have been re-created unconsciously as an attempt to complete or heal an unresolved past life experience.
This Past Life
more...
From Kepner-Tregoe Inc
Problem Solving and Decision Making



Kepner-Tregoe Problem Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus,
more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...ings, appraisals, interviews and time more effectively
* Resolve conflict more quickly and effectively
* Create empowering new beliefs to break through personal barriers
* Communicate more powerfully, flexibly and confidently to any audience
* Understand and manage the link between your mind and body
* Apply advanced language patterns to influence yourself and others easily
* Elicit
more...
From WWP Training Ltd
Successful Negotiating Skills
...; negotiation skills. Successful negotiation helps you to resolve situations where what you want conflicts with what someone else wants. In a win-win situation, you find a solution that is acceptable to both parties, creating a positive feeling all round.
This programme is for you if
you are not getting the positive outcomes you want from your negotiations with colleagues or clients. You
more...
Resolving Conflict
How to produce positive outcomes from difficult situations
This programme gives greater insight into human behaviour, identifying why some people are difficult and how to deal with different types of people problems.
This programme is for you if
you need to understand, manage or prevent the potential development of situations involving aggression and conflict, or deal with difficult people.
more...
From World Class Productivity Inc
Hands-on Microsoft Project

...urse. Each feature in MSP - whether it is learning how to resolve a resource conflict, or how to use project filters - is taught within the context of the project simulation. The course begins with essentially a blank sheet, but by the end of the second day, participants have input a complete project into MSP - including resources, costs, task dependencies and constraints. They are all the
more...
From Power Diversity, LLC
The Secret Language of Personality Types









This program deals with identifying and handling the nine different personality types--thus the title Enneagram, which comes from Enneas, the Greek word for nine.
If you can answer Yes to any of the following questions, this program will be of help to you.
1. Do you find yourself having the same arguments with
your family, co-workers, and friends, over and over?
2. Do you find the same
more...
Superteams









Team-building strategies and tactics for building powerful working relationships
IMAGINE...
How would your organization change if suddenly your team members could
clearly identify your organizationa s mission and goals?
quickly and easily make decisions as a group?
share information without defending or explaining it to death?
pinpoint and resolve critical issues that impact
more...
From Pitman Training Centre Notting Hill
Lotus Help Desk Course - Domino
...tus Sametime integration, and any other issue that can be resolved in five minutes or less.
In a second-level support role, you will be challenged by more complex problems, including issues such as password security, ID recovery, troubleshooting a user's mail file or access to a database, and providing in-depth information into managing Notes databases, replication, and Web access.
The
more...
IBM Lotus Training Building The Lotus Domino 85 Infrastructure
This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan.
This Domino course also covers configuring replication and mail routing in the single-domain environment.
The objective of the course is to teach:
Set up the first server and the administrator
Add Lotus Domino
more...
From HBF Networks
Advanced AVVID Troubleshooting and PBX Integration


...
Used available troubleshooting tools to diagnose and resolve problems
Connted IP voice network to PSTN and analog phones via gateways
Configured a gatekeeper
Course Outline
1. Course Introduction
2. AVVID Overview
3. Installing and Troubleshooting Required Software on the Media Convergence Server
4. Using Tools to Troubleshoot the AVVID Network
5.
more...
From Spectrum Training Services
Problem Solving & Decision Making
Recognise This Behaviour?
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical
more...
From Corporate Coach Academy
2 Day Mental Strength Coaching for Sales Success
...n yourself more than others to gain courage, empower your resolve and solve your challenges;
- Not only selling skills, but a a 'never-give-up' mental strength is needed to make the difference between winner and loser in sales success;
- A 24/ 7 self coaching support for sales professionals to free sales managers from the day-to-day routines for other development projects. They do
more...
From Beyond The Blue Ltd
Conflict Management and Resolution





Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment.
Workplace violence is estimated to cost organisations in the
more...
From Boson Training Inc.
TSHOOT
TSHOOT is a five-day advanced course recommended for individuals seeking their CCNP certification. The course teaches students the necessary skills to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the
more...
From Last Minute Training
Resolving Conflict in the Workplace
Participants who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making presentations.
* Look ahead and focus on growth and opportunities.
For more information
more...
Builders Liens How to Avoid the Perils and Minimize the Risk
Owners want progress and completion in exchange for progress payments. On the other hand, contractors want regular payments and an uninterrupted project execution. None of them want any problem with the Buildersa Lien Act, trust funds, and bonds. Consultants and financiers, the other two stakeholders in projects, also want projects flowing smoothly from start to completion. This seminar
more...
Conflict Resolution Negotiating Win-Wins
...resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain confidence in their ability
more...
Elite Customer Service Module 26
# In this full day session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional, socially acceptable and business like manner.
# You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through
more...
Client Care Representative CCR Certified Training Program 2 Days
...ined to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service Reps.
The Solution
Using a variety of interactive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format
more...
Managing People From A Human Perspective
This course is designed for supervisors and managers who wish to optimize the performance of their workgroup. It begins by exploring personality types in the interest of helping the manager gain insights into their team composite and using this knowledge to develop approaches for improving performance. It also deals with best practices for handling performance problems, team-building, hiring, and
more...
Project Beginner Available in French and English - synesis
Manage project calendar information, tasks, resources, and costs, as well as track projects and resolve potential conflicts through the use of a sophisticated project management software tool.
more...
Support Center Analyst 2 day course - nexient
Upon completion, participants will be able to : Assess customer business needs & exceed customer expectations, Improve critical thinking skills to resolve incidents quickly & consistently, Identify & diffuse challenging customer behavior and more
more...
Monitoring and Troubleshooting Exchange Server 2007
This workshop teaches messaging specialists to monitor & troubleshoot an Exchange Server 2007 messaging system. Learn how to correlate client & server issues & resolve those issues; how to monitor systems & create reports from the monitoring data.
more...
Microsoft Project 2003 Beginner Available in French and English
Manage project calendar information, tasks, resources, and costs, as well as track projects and resolve potential conflicts through the use of a sophisticated project management software tool.
more...
HVAC System Design and Implementation - New and Retrofit
Upon completion you will: use the HVAC system design process; save cost by being familiar with the HVAC system construction process; perform the HVAC system balancing & commissioning process; resolve the problems found during design & implementation.
more...
Foundations of Construction Law
Actual case examples will be discussed explaining contract performance, how to resolve construction disputes, how to prepare for a litigation case, and the bidding process.
more...
5051 Monitoring and Troubleshooting Microsoft Exchange Server 2007 available in French and English
This two-day workshop teaches messaging specialists to monitor & troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client & server issues and resolve those issues; also how to monitor systems & create reports.
more...
Investigation of Computer Crime and Misuse
A course designed to identify manage and resolve incidents of IT misuse misdemeanors or fraud
more...
50331A Windows 7 Enterprise Desktop Support Technician MS Certification
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.
more...
Microsoft Project 2007 Beginner Available in French and English
Manage project calendar information, tasks, resources, and costs, as well as track projects and resolve potential conflicts through the use of a sophisticated project management software tool.
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From Saryx
Comptia A plus
The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
CompTIA A+ is part of the
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From Abar Solutions
Building Skills for Teamwork
A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and
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From New Horizons
MCITP Enterprise Support Technician
...s. This includes the knowledge and skills to diagnose and resolve all types of desktop support issues, as well as issues involving mobile and personal devices.
Prerequisites
Successful candidates will also prove their expertise in installing and configuring hardware devices and drivers (including mobile and personal devices), troubleshooting hardware devices and drivers (including mobile
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From Treeline Training, Inc.
The Art of Influencing Others
Lay the foundation for more effective communication in this highly interactive workshop. Develop creative ways to establish rapport and build relationships through a deeper awareness of the power of nonverbal communication. Learn how to avoid common communication barriers. Recognize communication styles preferences, and tailor your communication to be more effective with each style. Learn
more...
Communication Skills for Technical Professionals
Technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare
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From NR Computer Learning Center
CompTIA A Practical 5 Days





The CompTIA A+ Practical Application exam 220-702 measures the necessary competencies for an entry-level IT professional who has hands-on experience in the lab or the field. Successful candidates will have the skills required to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. The successful candidate will utilize troubleshooting techniques and tools to
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From The Office Training Company
Communicating With Confidence
...questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the
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From Investment Education PLC
Fundamentals of Fails Management

...nsive in terms of Penalties, extra working time needed to resolve a situation and possible loss of reputation. It also erodes a good client relationship. It is not really surprising that clients give their highest ratings to some of the most expensive Custodians, Brokers and Banks. Cheap is often dear and dear is often cheap!
Regulators are now also paying far more attention to Fails
more...
From CP Training Consortium
Contract Terms and Conditions - The Law
Learn about English law and how to negotiate T&Cs successfully.
English Law is often chosen by organisations operating internationally as the preferred Law for their contracts, and yet many people feel uncomfortable as they possess insufficient depth of knowledge to really understand what's going on. Contracting & Procurement staff, sales people and their legal advisors all need a good
more...
Conflict Resolution
This Three-day programme provides participants with the tools to face and resolve conflicts in a win-win manner.
The challenge in managing Conflicts is to differentiate between harmful conflicts and those that may be channelled to realise better solutions. It is well recognised that some conflict is considered a good thing as it generates dialogue to create more synergistic outcomes, leading to
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From Greater Dallas LifeSkills & Anger Management Group
Collin County LifeSkills & Anger Management Group

...ctive coping behaviors in order to halt escalation and to resolve conflicts.
Learn effective anger management skills.
The class consist of 12 lessons with class interaction and some homework. Class times are:
Tuesday, Wednesday, & Thursday Evenings 7: 00 p. m. to 9: 00 p. m.
You will only be allowed to take two hours per week so you must elect one evening or the other. A six week
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Duval County LifeSkills & Anger Management Group

...ctive coping behaviors in order to halt escalation and to resolve conflicts.
Learn effective anger management skills.
The class consist of 12 lessons with class interaction and some homework. Class times are:
Tuesday, Wednesday, & Thursday Evenings 7: 00 p. m. to 9: 00 p. m.
You will only be allowed to take two hours per week so you must elect one evening or the other. A six week
more...
Greater Atlanta LifeSkills & Anger Management Group


...ctive coping behaviors in order to halt escalation and to resolve conflicts.
Learn effective anger management skills.
The class consist of 12 lessons with class interaction and some homework. Class times are:
Tuesday, Wednesday, & Thursday Evenings 7: 00 p. m. to 9: 00 p. m.
You will only be allowed to take two hours per week so you must elect one evening or the other. A six week
more...
Fulton County LifeSkills & Anger Management Group


...ctive coping behaviors in order to halt escalation and to resolve conflicts.
Learn effective anger management skills.
The class consist of 12 lessons with class interaction and some homework. Class times are:
Tuesday, Wednesday, & Thursday Evenings 7: 00 p. m. to 9: 00 p. m.
You will only be allowed to take two hours per week so you must elect one evening or the other. A six week
more...
Orlando Lifeskills & Anger Management Group

ANGER MANAGEMENT CLASS Orlando, Florida
What are These Classes About?
Email: controlyouranger@yahoo. com
Corporate Website: www. orgsites. com/ fl/ greaterorlando
Chronic anger can be costly - physically, emotionally and could also cost you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other
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From Neoedge Pte Ltd
IFRS for Financial Institutions


...xpected to change and how
Deal with difficult issues and resolve them
Benefit from knowledge of highly experienced trainer
Testimonials
"Shan had some real exhaustive material on IFRS and I really appreciate the efforts she had put in. It was truly a masterclass."
- Bhairav Kothari, Managing Director, SuperCFO, Mumbai
"Shan's training for our team on IFRS 3 valuations has helped us
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From bigrockdesigns
Adobe Indesign CS 5


Introduction course in adobe Indesign CS 5. learner will acquire the skills to create complex artwork such as magazine layouts, flyers, stationary and much more. And how to resolve design and production problem.
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From Neoedge Pte Ltd
Mining Agreements
The workshop will consider how parties can use contracts to address the situation when something has a gone wronga ; to manage risk, to allocate or reallocate risk, to manage default, to facilitate the resolution of or to resolve disputes and differences, and to manage termination of the contract.
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From The Ryan Group
Acquiring a Problem-Solving Mindset


...for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities.
The objectives of this Workshop are to first, build practical knowledge of what are key strategic topics in today s highly competitive business environment. Current discussion
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From AviaEd
Airport ID Badging Credentialing Course


This class focuses on understanding the complexities of requirements for issuing, tracking and
auditing identification badges. Examples and real life studies will emphasize how to stay organized
and integrated into the airporta s information and daily operation. Resource commitments and the
responsibility for protecting the confidential information of others, training and specific
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From Get Set 4 Success
NLP Practitioner




...er of associative conditioning at your fingertips
How to resolve internal conflict - parts integration, the key to personal congruence and focus
Presentation skills and communicating effectively to your audience
AND ON THE ADDITIONAL TRAINING:
Time Line Therapy (TLT) Practitioner Certification
Elicit the Time Line
Discover the root cause of presenting problems
TLT allows you to take
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From CAL Learning
Managing Diversity
These workshops are for managers who direct a culturally diverse staff or serve a diverse customer base.
Adopt greater flexibility in communicating with members of different cultures to get the results you want. Learn to recognize and avoid potential cross-cultural conflict situations and areas for miscommunication. Identify, define and analyze workplace problems that arise from cross-cultural
more...
Cultural Competency Training for Healthcare Professionals


Improve relationships by understanding the diversity of healthcare customs and beliefs across cultures. Learn how cultural identity impacts expectations and behaviors related to client services for both patient and healthcare provider. See how bias and cultural filters impact service, and identify typical barriers to effective healthcare delivery due to cultural orientation. Participants will
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From TrainSmart, Inc.
Conflict Resolution In The Workplace
TrainSmart's Conflict Resolution Training teaches participants to identify the early warning signs of conflict and how to work more effectively with their own as well as othersa emotions. In your department, within your company, are you currently working with people who:
o Make enemies out of friends
o Often need leadership role to step in to resolve conflict
o
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From India International Healing Institute
BASIC & ADVANCED DNA2 THETAHEALING CERTIFICATION ,PAST LIFE REGRESION & HYPNOTIST CERTIFICATION






INDA INTERNATIONAL HEALING INSTITUTE UNDERTAKES CERTIFICATION COURSES WHICH ARE RECOGNISED WORLD WIDE. BASIC DNA2 & ADVANCED DNA THETAHEALING COURSE IS FOR 3 DAYS EACH, MANIFESTATION & ABUNDANCE COURSE IS FOR 2 DAYS. HYPNOTHERAPY & PAST LIFE REGRESSION BASIC COURSES ARE FOR 3 DAYS AND ADVANCED COURDES ARE FROM 3 TO 5 DAYS. WE ALSO UNDERTAKE HEALING SESSIONS FOR OCD, RELATIONSHIP ISSUES,
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From Advanced Concepts
MS Project
... Pool
Viewing Overallocations
Overallocation Report
Resolve Overallocations
Leveling Overallocations pt. 1
Leveling Overallocations pt. 2
Tracking Progress
Linking Summary Tasks
Saving a Baseline
Tracking Project as Scheduled
Entering a Completion Percentage
Entering Actual Completion Values
Updating the Baseline
Add a Note
Check Project Duration
Editing Task Details
more...
customer services
Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of
more...
Personal Finance Training
...ancial matters that are preventing them, and how can they resolve those issues?
Course content:
Loans
Credit cards do you have the best rate?
Mortgages and Re-mortgages
Pension planning for the future
Saving and investing
Are you paying too much tax?
The importance of drafting a will
Where can you get advice?
INHERITANCE TAX: 90 MINUTE MODULES (Part of the 1 day basic course)
more...
From Virtues Village LLC
Awakening the Gifts Within - An Introduction to the Five Strategie of The Virtues Project
...fidence. Manage anger and counteract bullying behavior. Resolve conflict peacefully. Learn the art of setting boundaries for healthy relationships and safety. Honor diversity and develop unity. Improve listening skills and more.
WHO SHOULD ATTEND: Those who want to enhance personal and professional relationships, minimize the potential for community violence, build character at home,
more...
From Systats Consulting Sdn. Bhd.
Root Cause Analysis and Problem Solving
...resolve a Special Cause problem when the cause of the problem is unknown. It has three different aspects that work together synergistically; viz., a problem solving process, a data driven driven code of conduct and a reporting format.
As a Problem solving process, it is a sequence of eight events that should be followed from the moment a problem become evident. When correctly followed, it
more...
From Burningsuit Ltd
Microsoft Office 2010 Upgrade
We deliver live and interactive instructor led online computer training sessions direct to your desktop using our "Virtual Classroom". Using the latest online technology, we can offer our successful accredited courses to anyone with just a PC or laptop, a broadband connection and ideally a mic.
Microsoft Office 2010 follows on from Office 2007 with its major overhaul of the user interface.
more...
From Zendeux Business Data Solutions
Z101 - Introduction to Data Management

Intro to Data Mgmt will give both IT and business professionals a firm foundation in general data management topics that they can immediately apply to their everyday work and projects. This is an invaluable introductory class that covers all the fundamentals of data management from very basic subject matter to advanced topics. This course approaches data management from a business perspective,
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From New Skilz Corporate Training (Shanghai)
Expatriate China Orientation Workshop
...nese clients
- Working with chinese colleagues
- How to resolve conflict with locals
- Managing chinese staff
- What surprises to expect!
What will you learn?
- How to handle culture shock
- How to deal with language issues
- Cross cultural communicaton skills
- Understanding Chinese business
- China networking approach
- Chinese perception of westerners
- Chinese social taboo
more...
From Riti's Murder Games
Customer Delight Workshop
Why worry about customer orientation
This module defines what customer delight is and how it is different from customer satisfaction
a What is customer satisfaction
a What is delight
a How does delight differ from satisfied customers
a Examples of customer delight a Group task/ case study
a Impact on revenue
Identifying opportunities (1. 30 hours a 4. 15 hours) 165 min
more...
From Unirac Software Technologies
Oracle Database 10g Administrator Certified Associate 1Z0-042





... List possible causes of lock conflict
[ ] Monitor and resolve lock conflicts
Managing Undo Data
[ ] Monitor and administer undo
[ ] Configure undo retention
[ ] Describe the relationship between undo and transactions
[ ] Size the undo tablespace
Implementing Oracle Database Security
[ ] Apply the principle of least privilege
[ ] Audit database activity
[ ]
more...
From Leader Learning Group
Charting the Course Understanding Labor Law Labor Relations Pro-Employee Strategies
...not believe there is a fair and legitimate opportunity to resolve issues or to have their voices heard in the work environment, they are faced with choosing to quit, becoming ineffective, or turning to 3rd parties such as the EEOC, lawyers, or labor unions for remedy. Every one of these alternatives is costly and can be catastrophic to your organization.
Businesses operate in a new and
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From BMC Software, Inc
ITIL v3 Foundation with Examination and BSM International Airport Simulation
This course is designed for IT professionals, managers, and executives with the desire to successfully implement ITIL ® and obtain certification. It introduces the IT Infrastructure Library ® (ITIL ®) and the concept of IT Service Management (ITSM). It outlines the processes required to deliver, measure, and improve IT services. This course also provides a comprehensive look at the
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From 1-Focus International
Living In Your Limelight - EFT Teleclasses
...edom Technique) and NLP (Neuro-Linguistic Programming) to resolve specific issues that may be affecting them and positively support their overall health. As the workshops are interactive, the participant will have the opportunity to work with issues that are specific to them. EFT is a fabulously simple, yet effective, stress reduction technique that can be applied to a wide range of scenarios
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From Learningminds!
Leading People through Change
Organizational change is a fact of business life. New opportunities, new products, and new business initiatives are exciting moments that signal change and disruption. Most of these change efforts require significant adjustments in how large numbers of people get work done. Change is never easy. Roughly 70% of change efforts fail or are derailed. Failure of an organizational change can lead to
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From Automation Infotech
QTP Specialist Training in Pune 9763315036













...ect Repository Manager
Describe and use virtual objects
Resolve object recognition problems
Identify the advantages of Expert View.
Translate steps between Keyword View and Expert Views.
Enter test steps in Expert View.
Retrieve and use the properties of an application object.
Use constants and variables in tests.
Identify application objects with programmatic descriptions.
Create
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From Imaginarium
Advanced Applications of NLP
... decisions in a way that will help you be fulfilled.
a Resolve Inner Conflicts
a Enhance Beliefs of Achieving Excellence
a Be in Control of your mind and body.
a Breakthrough unhealthy and unproductive habits
a Take control of your emotions and learn to develop empowered state.
a Breakthrough limiting beliefs and create empowering ones to achieve excellent results quickly and
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From Predicon
API 570 Piping Inspection Code Inspection Repair Alteration and Rerating of In-service Piping Systems
...sion mechanisms, how to recognize them, classify them and resolve them
a Be introduced to the latest techniques and research in piping and pipeline integrity to analyze a degraded condition due to either corrosion or mechanical damage including API 579 techniques.
a Review case histories of field failures and will evaluate their cause and solutions to avoid recurrence
In addition the
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From Intertech
Complete JProbe Training
...g toolkits for performance tuning Java code. JProbe helps resolve performance inefficiencies and bottlenecks, memory leaks, excessive garbage collection and object creation, threading deadlock issues, testing coverage deficiencies and identify dead code. JProbe can be used on J2SE and J2EE applications and can be integrated with the leading Java IDEs and application servers. Packaged as JProbe
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From Claybrook NLP
Practitioner Training NLP Time Line TherapyTM NLP Coaching Hypnosis
...sitive feelings accessible anytime, anywhere)
a How to Resolve Internal Conflict
(Start focussing on what you want and make decisions easily)
a Reframing
(Turn negative events into learning opportunities)
a Presentation Skills
(Make your presentation memorable and interesting for your audience)
a Time Line Therapya Techniques
(Remove negative emotions from past events so
more...
From Moviola Digital Education Center
Troubleshooting in Final Cut Pro

...re. The class includes handouts to detail steps needed to resolve various issues.
Topics include:
Techniques/ tips to improve Final Cut and system performance.
Solving the myriad of possibilities that causes dropped frames.
Determining how to get the best performance out of media drives.
Audio/ video sync issues.
Solving incorrect mono/ stereo panning.
Capture and output issues
more...
From Segullah and Company Limited
Conflict Management - Working Through Differences
...the cause of conflict and how to use proven techniques to resolve differences, reduce the potential for continued conflict, and build more positive working relationships.
In reality, workplace conflict is inevitable and training employees on the principles of conflict management is essential to the pursuit of success. This workshop teaches the most effective methods of conflict resolution
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From Hexcel & Associates
Coaching Skills Workshop - Building Partnerships in the Workplace
WHY A WORKSHOP ON COACHING SKILLS
Now, more than ever, leaders must be successful for organizations to create a competitive edge. Leaders are confronted with enormous challenges to do more with less, to create a culture for success, continually increase performance, improve quality and productivity, and improve the bottom line. To achieve this high level of performance, leaders need to be
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From Square 3 Training
Project Management People Skills
Who would benefit from this programme:
This course is for people who manage all or part of projects and will develop the knowledge, skills and awareness to achieve greater success by improving their interpersonal relationships.
The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive
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From NLP Centre of Excellence ltd
NLP Practitioner
...eeing Things from a Different Perspective.
Learn how to resolve personal and group conflicts quickly and easily.
Gain fundamental insights about other peoplea s points of view, to aid decision-making and leadership.
Learn powerful tools and techniques to help you to become your own best adviser.
Strategies & Techniques - How do we do what we do?
Find out the processes of how others
more...
From Affinity Consulting and Training Group
The Time of Your Life - How to Master Your Time and Get More From Your Life



We all face a daily dilemma: too much to do and not enough time to do it. Time management concerns how we resolve that dilemma. Time is the limiting factor, not activities. We must make tough choices about what to do and what not to do.
In order to change our habits, we must identify them. That is what this time mastery workshop is all about.
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From Microsys Technologies and Solutions Pvt. Ltd.,
Windows Vista
...nformation and Developing a Plan of Action
16 Exercise 2: Resolve Printing Problems
17 Exercise 3: Checking for Signed Device Drivers
Module 15 Lab: Troubleshooting Networks
3 Exercise 1: Gathering Customer Information
4 Exercise 2: Gathering Relevant Computer Information
5 Exercise 3: Resolving the Problem
Module 16 Lab: Troubleshooting Security-related Issues
11 Exercise 1: Gathering Customer
more...
From Live to Learn
Coping & Stress


To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave.
The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas:
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From Mutual Vision Consulting
High Performance Teams


SKILLS FOR HIGH PERFORMANCE TEAMWORK.
The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together. In a highly interactive enviornment team members have fun whild learning principles and skills to ensure that they communicate, resolve conflict, solve problems, make decisions and maintqin a
more...
From Affinity Consulting and Training Group
Reducing Team Conflict




... why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy to work through tough
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From Network Systems & Technologies (P) Ltd
Selenium

This introductory course is designed to familiarize testing professionals with the basics of testing web applications using Selenium. Hands-on instruction is provided for those who want to explore the power of using Selenium. The focus is on the practical application of Selenium to resolve common web automated testing challenges. This course focuses on getting started with Selenium.
This is a
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From Dr Rick Goodman
Communication Mastery
Communicating effectively will bolster your self-confidence by allowing you to recognize manipulative behavior and diffuse its effects. This training will teach you how to confront problematic behavior and how to effectively negotiate mutual solutions.
Through active participation in role plays and intensive group discussion, you will discover the causes of common misunderstandings with
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From Altshuler & Associates
Negotiations - Achieving Objectives and Strengthening Relations
...ften considered to be the problem solving process used to resolve disputes in formal settings, such as business, legal or other formal organizational settings. Although the negotiation process is more formalized in these areas, it is in fact an interpersonal dialogue people use to resolve conflicts, and therefore a process each of us, in less formal situations, engages in on a daily basis.
more...
Interpersonal Conflict A Positive Opportunity for Change and Improved Relationships


...ative experience, but rather the behaviors that we use to resolve conflict. In the United States conflict is most frequently addressed with competitive or me vs. you behavior. The tactics used in this approach are frequently adversarial if not combative, and results in a solution that meets the needs of only one of the parties, frequently damaging the relationship of the parties involved.
more...
From AstroTech Training
Advanced Problem Solving





a If something can go wrong, it willa - Murphya s Law
As a business professional, finding workable solutions to increasingly complex and multi-dimensional problems is part of todaya s reality in our often stressful and time-challenged environment. There are so many factors that need to be taken into account, risks and benefits that need to be weighed up, and the final solution
more...
From Kwapele Learning & Consulting (Pty) Ltd
People Management and Leadership 3 Days
Aligned to SAQAa S Unit Standard ID 14667, NQF Level 4, Credits 10
This workshop increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with a tool-kit of ideas to increase your leadership skills back in the workplace.
Training course objectives for
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From Peopleclick Technosolutions Pvt. Ltd
sap bo training in bangalore with realtime scenarios
...
* Resolving Loops in a Universe
-> Understand loops
-> Resolve loops using aliases
-> Resolve loops using contexts
* Resolving SQL Traps
-> Understand SQL traps and universes
-> Resolve fan traps
-> Resolve chasm traps
* Applying Restrictions on Objects
-> Restrict the data returned by objects
* Using @functions with Objects
-> Use @functions
* Using Hierarchies
-> Understand
more...
From The Koenig Group
Managing Conflict in the Workplace
...during conflict and confrontation. Instead, youa ll resolve it quickly, confidently and professionally.
What youa ll learn:
1. Handle confrontation calmly and professionally, without fear, dread, or anxiety.
2. Never again lose your cool when youa re involved in conflict.
3. Significantly strengthen workplace relationships by knowing how to work through disagreements.
more...
From Tandem Solution
MOC 50331 Window 7 Enterprise Desktop Support Technician
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.
See Schedule for upcoming dates: www. training4it. com
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From UNI Strategic (M) Sdn Bhd
EFFECTIVE FACILITIES MANAGEMENT FOR COST EFFICIENCY AND SUSTAINABILITY
...of them can be disastrous to the business.
In order to resolve the problem effectively, there are a number of tools and techniques available. These will help to ensure cost effective facilities management but should also ensure that contractors and service providers work in the most cost and time effective ways. Effective expenditure and control should also improve reliability of the
more...
From Mercury Solutions Limited
MCITP Enterprise Support Technician
Inthis hands-on MCITP course, students will gain real-world skills toinstall and configure desktop operating systems and applications. Through intensive interactive lectures, labs and group discussions, students will learn to install, configure and troubleshoot hardwaredevices and drivers. Upon the successful completion of the course, theprofessionals can effectively identify and resolve all sorts
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From Grow Wings And Fly Professional Development Training
Conflict Management





... conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT helps improve interpersonal, communication, and mediation skills. The course introduces you to the three phases of conflict and conflict resolution: Pre-conflict, Conflict and Post-conflict.
more...
From NLP-K
NLP-K Workshop
...nd identify your beliefs
Three Change Processes a to resolve limiting beliefs and install new beliefs into your system
A goal setting process a to represent the goal in sensory terms & establish a resistance-free path to achieve your goals
These processes help you resolve the limiting beliefs and internal conflicts that are preventing you from achieving your peak performance.
more...
From Victoria International College of Business and Technology
SAP BI Business Intelligence Training in Toronto Free Seminar Jan 3
...laining the real-time scenario issues and the approach to resolve those issues
- Interview Tips, Resume Preparation and Interview Questions
We offer trainees excellent best-of-class instruction, training facilities, lab support and a clear roadmap to a career in SAP. Our trainers are practicing SAP professionals, they bring their real-life SAP experiences to the training sessions. We share
more...
From Achilles UK
Physical Intervention

The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in:
Self defence
Defence of others
Escort, eviction and arrest
We recommend that the delegate has received formal conflict management
more...
From Corporate Education Group
Computer Support Specialist
... need the ability to analyze, diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to complex hardware problems. The fun and challenge of this job lies in the variety of work assignments that are encountered, and in the gratification of solving a computer problem that would have rendered a PC useless had it not been
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From American IT
Designing Security for Microsoft Networks
Elements of this syllabus are subject to change. This three-day instructor-led course provides you with the knowledge and skills to design a secure network infrastructure. Topics include assembling the design team modeling threats and analyzing security risks in order to meet business requirements for securing computers in a networked environment. The course encourages decision-making skills
more...
From Corporate Education Group
Gateway Leadership Certificate Program
...to manage the conflict to a constructive end, and c) then resolve the conflict in the best systemic interest of the enterprise and the individuals involved.
This highly interactive 3-day module will help you strengthen your ability to work creatively with all types of conflict and improve your effectiveness in interpersonal relationships and negotiations. Extensive resources for further
more...
Oracle Database 10g Administration Workshop I
...or
Monitoring and Resolving Lock Conflicts Detect and resolve lock conflicts Manage deadlocks
Backup and Recovery Concepts Describe the basics of database backup, restore and recovery List the types of failure that may occur in an Oracle Database Describe ways to tune instance recovery Identify the importance of checkpoints, redo log files, and archived log file Configure
more...
Oracle9i Database Performance Tuning
This course will introduce participants to the importance of good initial database design, and the method used to tune a production Oracle9i database. The focus is on Database and Instance tuning, rather than specific operating system performance issues. Participants will gain practical experience tuning an Oracle database. Using the available Oracle tools, participants will learn to recognize,
more...
Positive Assertive Management
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
more...
Supporting Users Running the Microsoft Windows XP Operating System
...leting this module, students will be able to identify and resolve desktop management issues.
Lessons
Desktop Management Concepts Troubleshooting User Logon Issues Troubleshooting User Configuration Issues Troubleshooting Security Issues Troubleshooting System Performance
Lab: Resolving Desktop Management Issues
Exercise 1: Troubleshooting Domain Logon Issues
more...
WebSphere v5 Performance Tuning Tools and Methodology Workshop
... course shows how to best use these tools to identify and resolve WebSphere application performance problems.
After completing this course, the student should be able to:
Understand the performance testing methodology
Identify potential bottlenecks in WebSphere applications
Analyze application performance with best of breed Websphere performance tools
Create test cases
Improve
more...
Designing Security for Microsoft Networks
...ecting the information and sorting through the details to resolve the given security requirement.
Audience This course is intended for IT systems engineers and security specialists who are responsible for establishing security policies and procedures for an organization. Students should have one to three years of experience designing related business solutions.
At Course Completion After
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Implementing a Microsoft Windows Server 2003 Network Infrastructure Network Hosts
...solution occurs. Describe how host names are used and resolved. Describe how NetBIOS names are used and resolved.
Module 5: Isolating Common Connectivity Issues
This module explains how to isolate common connectivity issues and describes how to use utilities as part of this process.
Lessons
Analyzing Client Startup Communication Determining the Causes of Connectivity
more...
Implementing Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
...ddressing by using DHCP. Manage and monitor DHCP. Resolve names. Resolve host names by using DNS. Manage the integration of Active Directory and DNS. Manage and monitor DNS. Resolve network basic input/output system (NetBIOS) names by using WINS. Secure network traffic by using IPSec and certificates. Configure routing by using the Routing and Remote Access
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Installing Administering and Configuring Microsoft Windows XP Professional
...unctionality. Troubleshoot hardware device drivers to resolve installation problems. Uninstall hardware correctly to protect your data and the computer.
Module 3: Resolving Boot Process Issues
This module provides students with the knowledge and skills that are necessary to identify and correct problems with the Windows XP Professional boot process.
Lessons
Understanding the
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Maintaining a Microsoft Windows Server 2003 Environment
...s to manage and distribute critical software updates that resolve known security vulnerabilities and other stability issues.
Lessons:
Introduction to Software Update Services
Installing and Configuring Software Update Services Managing a Software Update Services Infrastructure
Lab A: Maintaining Software by Using Software Update Services
Creating a Group Policy Object to
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Microsoft Windows Server 2003 MCSE Upgrade Boot Camp
...rces
Troubleshoot Terminal Services
Diagnose and resolve issues related to Terminal Services security
Diagnose and resolve issues related to client access to Terminal Services
Managing and Maintaining a Server Environment
Manage software update infrastructure
Manage servers remotely
Manage a server by using Remote Assistance
Manage a server by using Terminal
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From Alliance Training and Consulting, Inc.
Handling People with Tact and Diplomacy
This is a course for career minded professionals who want to excel in the interpersonal and communication skills needed to build a positive / influencing image. Learn how to resolve conflict, project self confidence and gain an understanding of non-verbal communication types.
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From Arthur McNeil Institute
Installing, Configuring, and Administering Microsoft Windows XP Professional
...computers running Windows XP Professional.
Identify and resolve boot process issues on computers running Windows XP Professional.
Configure desktop settings for computers running Windows XP.
Configure security settings for Microsoft Internet Explorer and application compatibility for computers running Windows XP Professional.
Configure computers to run Windows XP Professional in a
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From Solutions in Mind NLP
7 Day Licensed NLP Practitioner.

7 Day Licensed NLP Practitioner Course 2007
21st May-24th May
and the 4th, 5th + 6th of June
Investment is 1400
Venue :The Campanile Inn, at the SECC, Glasgow
During the NLP Practitioner Programme you will learn how to:
* Let go of unwanted habits and behaviours in yourself and others and replace them with new more useful ones.
* Become more centred and aligned
* Access instant motivation and
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