From Serebra Learning Corporation
Succeeding Through Teamwork Resolve Team Conflict 
This course describes several methods that learners can use to work through conflict situations. Numerous tips for avoiding unnecessary conflict are provided. Professionals who want to work more effectively with others to achieve shared goals.
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Advanced Project Management Building Productive Stakeholder Relationships 
... covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders. Project managers who are responsible for managing all aspects of a project from start to finish,
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Managing Conflict in the Workplace Simulation 
Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in
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Moving into Management Simulation 
...oming their concerns and behaviors. You will also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When
Sonya assigns your team to handle the launch of your company's newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure
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Leading the Workforce Generations Simulation 
The twenty-first century marks a new development in the workplace. Technology has changed the way we do business. We are faster, busier, and more knowledgeable. Not only do we have vast technological resources available to us; we are also the first to have personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker
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Managing Performance: Overcoming Performance Appraisal Challenges 
In
Managing Performance: Overcoming Performance Appraisal Challenges you will learn how to encourage regular communication how to conduct a status meeting and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition you will learn about the laws governing the appraisal process so you can
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From 123-CBT Computer Based Training
Communicating w Difficult People Handling Difficult Co-Workers 

...icult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of
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Leadership Development Leading the Way 

Leadership
Development:
Leading the
Way helps you develop an understanding of the characteristics a leader should possess. You will use your leadership skills to unite followers and successfully complete an expansion project for your organization. Learn To Understand the difference between managers and leaders. Develop important
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Employee Performance Resolving Conflict 

...appropriate. Accommodate others to resolve conflict. Know when to use control. Realize when avoidance is appropriate. Simulation Overview: In this simulation, your latest management software portfolio has been experiencing a high number of technical problems. It has come to your
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Managing Performance Overcoming Performance Appraisal Challenges 

...o learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you can reduce the risk of legal challenge. Learn To Given a six-step process, conduct a status meeting with an employee. Practice active listening in an
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Advanced Project Mgmt Building Productive Stakeholder Relationships 

... covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders. Learn To Classify a stakeholder as one of the three types of
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Team Management High Performance Teams 

..., but achievable, team goals. Resolve conflict among team members. Build trust in your team members. Build trust in your team members. Solve problems as a team. Make decisions that satisfy all team members. Audience This course is for managers and
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Team Conflict Overcoming Conflict with Communication 

... information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process, explains strategies for managing conflict, and lists guidelines for effective communication during team conflict. Learn To List in order the communication process. Use the communication
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Virtual Team Mgmt Coaching Virtual Team Members 

...ual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the process for managing a team member's career development. Learn To Identify four actions that
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Project Teams Participating on a Project Team 

...t must meet to be successful. Resolve conflict in a project team meeting. Reach a consensus in a project team meeting. Listen actively during a project team meeting. Recognize the guidelines for being an active listener. Audience
Project team members, team members, and team
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Frontline Leadership Preparing to Lead 

...tion process. Follow steps to resolve conflict. Audience This program is developed for all employees in an organization who want to learn how to develop leadership characteristics. Deployment
Options e-Learning
Accreditation NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours
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