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Resolve Conflict Training Seminars and Classes

From Serebra Learning Corporation
Managing People : Resolving Team Conflicts on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict more...
Succeeding Through Teamwork Resolve Team Conflict on-line e-learning cbt (computer based) This course describes several methods that learners can use to work through conflict situations. Numerous tips for avoiding unnecessary conflict are provided. Professionals who want to work more effectively with others to achieve shared goals. more...
Project Team Management Participating in a Project Team on-line e-learning cbt (computer based) Project Team Management: Participating in a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team. more...
Advanced Project Management Building Productive Stakeholder Relationships on-line e-learning cbt (computer based) ... covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders. Project managers who are responsible for managing all aspects of a project from start to finish, more...
Managing Conflict in the Workplace Simulation on-line e-learning cbt (computer based) Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in more...
Virtual Team Management Coaching Virtual Team Members on-line e-learning cbt (computer based) In Virtual Team Management: Coaching Virtual Team Members, you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the more...
Cultivating Great Teams Resolve Conflicts Positively on-line e-learning cbt (computer based) This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved. All levels of professionals who supervise the performance of other staff members. more...
From Technical Professional to Leadership Simulation on-line e-learning cbt (computer based) For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and facilitative competencies must all be mastered and continuously honed. The From Technical Professional to Leadership Simulation will provide participants with the opportunity to develop these more...
Moving into Management Simulation on-line e-learning cbt (computer based) ...oming their concerns and behaviors. You will also need to resolve conflict between team members. As a new manager, you will need to resist the temptation to continue doing your old job. When Sonya assigns your team to handle the launch of your company's newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure more...
Leading the Workforce Generations Simulation on-line e-learning cbt (computer based) The twenty-first century marks a new development in the workplace. Technology has changed the way we do business. We are faster, busier, and more knowledgeable. Not only do we have vast technological resources available to us; we are also the first to have personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based) ... employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination.The content in this course is based on the Employee and Labor Relations more...
Communicating with Difficult People: Handling Difficult Co-Workers on-line e-learning cbt (computer based) Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers cope with their difficult behavior and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type the appropriate techniques to use to cope with and manage difficult behavior and the steps more...
Managing Performance: Overcoming Performance Appraisal Challenges on-line e-learning cbt (computer based) In Managing Performance: Overcoming Performance Appraisal Challenges you will learn how to encourage regular communication how to conduct a status meeting and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition you will learn about the laws governing the appraisal process so you can more...
Team Conflict: Overcoming Conflict with Communication on-line e-learning cbt (computer based) Team Conflict: Overcoming Conflict with Communication offers the student information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process explains strategies for managing conflict and lists guidelines for effective communication during team conflict.  more...
From 123-CBT Computer Based Training
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom ... Follow the LISTEN process to motivate and resolve conflict. Audience Managers, team leaders, and project managers who want to understand emotional intelligence and how it applies to the organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US English more...
Communicating w Difficult People Handling Difficult Co-Workers on-line e-learning cbt (computer based)cd rom ...icult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of more...
Leadership Development Leading the Way on-line e-learning cbt (computer based)cd rom Leadership Development: Leading the Way helps you develop an understanding of the characteristics a leader should possess. You will use your leadership skills to unite followers and successfully complete an expansion project for your organization. Learn To Understand the difference between managers and leaders. Develop important more...
Employee Performance Resolving Conflict on-line e-learning cbt (computer based)cd rom ...appropriate. Accommodate others to resolve conflict. Know when to use control. Realize when avoidance is appropriate. Simulation Overview: In this simulation, your latest management software portfolio has been experiencing a high number of technical problems. It has come to your more...
Managing Performance Overcoming Performance Appraisal Challenges on-line e-learning cbt (computer based)cd rom ...o learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you can reduce the risk of legal challenge. Learn To Given a six-step process, conduct a status meeting with an employee. Practice active listening in an more...
Advanced Project Mgmt Building Productive Stakeholder Relationships on-line e-learning cbt (computer based)cd rom ... covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders. Learn To Classify a stakeholder as one of the three types of more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ..., but achievable, team goals. Resolve conflict among team members. Build trust in your team members. Build trust in your team members. Solve problems as a team. Make decisions that satisfy all team members. Audience This course is for managers and more...
Team Conflict Overcoming Conflict with Communication on-line e-learning cbt (computer based)cd rom ... information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process, explains strategies for managing conflict, and lists guidelines for effective communication during team conflict. Learn To • List in order the communication process. • Use the communication more...
Team Participation Resolving Conflict in Teams on-line e-learning cbt (computer based)cd rom ...dience Managers and employees who want to learn how to resolve conflict in teams. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the three symptoms of conflict. more...
Virtual Team Mgmt Coaching Virtual Team Members on-line e-learning cbt (computer based)cd rom ...ual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the process for managing a team member's career development. Learn To Identify four actions that more...
Project Teams Participating on a Project Team on-line e-learning cbt (computer based)cd rom ...t must meet to be successful. Resolve conflict in a project team meeting. Reach a consensus in a project team meeting. Listen actively during a project team meeting. Recognize the guidelines for being an active listener. Audience Project team members, team members, and team more...
Frontline Leadership Preparing to Lead on-line e-learning cbt (computer based)cd rom ...tion process. Follow steps to resolve conflict. Audience This program is developed for all employees in an organization who want to learn how to develop leadership characteristics. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours more...
From JED New Media inc.
Schoolyard Bullying on-line e-learning cbt (computer based) This JEDlet provides a one-stop resource for parents and teachers dealing with bullying situations at school. You will explore what behaviors are unacceptable and learn what background triggers contribute to this destructive conduct. You receive practical advice on handling both bullies and victims and putting an end to bullying situations. more...



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