Online Resource eLearning - Training Resources

Human Resource Management in the 21st Century ...Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational  more...

Write for Business with Companion CD ...ness, an award-winning business writing and communication resource for professionals in every business field, helps promote effective written and oral communication skills. The easy-to-follow format includes guidelines, models, checklists, and templates to help you save time drafting, revising, and proofreading. Based on the "Seven Traits of Good Writing," Write for Business teaches employees  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Project Management Professional- (Self Directed) ...t management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course can be completed as quickly as you care to. 90 Day course access is given to the student. Suggested time of completion is 3 weeks. "Project Management Professional" is a course  more...

Project 2000 Level 1 This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators. Among the topics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web. This course introduces students to the various tools in Project 2000 that allow them to  more...

OSHA Training & Certification Program Learn how to adminster the federally-mandated OSHA rules and earn a "Certified OSHA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Occupational Health & Safety Act (OSHA) has various and multiple requirements for workplace safety and reporting accidents. Our OSHA  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...he minimum number, you will have access to all the online resources and the bulletin board classes (see below) until the formal class begins. For each level, there will be a morning class some time between 9:00 AM and noon Eastern Time, an afternoon class between 2:00 PM and 5:00 PM Eastern Time and an evening class some time between 7:00 PM and 10:00 PM Eastern Time. Classes will take place  more...

Leadership Assessment Profile A Trump U Course- Do you have the personality and style to be a leader? The Leadership Profile indicates your potential to handle the challenges of responsibility. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact  more...

Introduction to the Administration of a Medical Office ...HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the ?busy? professional in mind, the course also offers individualized assistance. The course is laid out in a ?4 week? time frame, assuming 5 hours per week; however, it may be completed in less or more time if necessary, dependant on  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

HIPAA Privacy Training & Certification Program ...ation for many health plans, service providers, and human resources professionals as these rules create significant limitations in the way that certain health information is maintained and transferred. HR professionals, including in-house HR personnel, consultants, advisors, service providers, and administrators need to learn the various requirements in order to ensure compliance. The HIPAA  more...

Harnessing the Internet ...al is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the  more...

FLSA Training & Certification Program Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and  more...

Entrepreneur Assessment Profile A Trump U Course- Have you ever wanted to strike out on your own in business and wondered if you have what it takes? The Entrepreneur Profile indicates your potential for satisfaction and success as an entrepreneur. The online assessment tells you if you are ready to make the leap, and points to the areas you need to work on to increase the likelihood of success. Students may complete this course  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

COBRA Training & Certification Program Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Complete Paralegal Training Program (Self-Paced) ...to opportunities to network for working possibilities and resources after you are working. The complete course also covers broader and more general issues directly relevant to the profession, an overview of American Law, court systems and litigation. It covers information on how to do interviews (interrogations), legal writing, research, the use of citations and preparation of the documents  more...

Career Assessment Profile A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...

Cafeteria Plan Training & Certification Program Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...

Build Your Own BIZ(tm) - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Build Your Own BIZ(tm) - Selling Skills ...lose more sales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales skills Types of sales Anatomy of a sale How to set sales goals Target your audience Know your customer Sales tools Sales strategies Close the deal Growing a sales team Compensating a sales team Tips for sales manager The  more...

Build Your Own BIZ(tm) - Teamwork ...vantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs to succeed Defining team effectiveness Other aspects of teamwork Virtual  more...

Build Your Own BIZ(tm) - Using Financial Statements ...usiness. The class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four Primary Types of Financial Statements  more...

Build Your Own BIZ(tm) - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based resource designed to help you work smarter, stay  more...

Build Your Own BIZ(tm) - How to Hire ...estment. The class includes video, text, and downloadable resources. Description of Course How to Hire explores the following areas: Evaluating the need to hire Deciding how to proceed Confirming the job description Soliciting and screening candidates Planning the interviews Conducting the interviews and analyzing results Checking, selecting, and confirming the hire Following up with candidates  more...

Build Your Own BIZ(tm) - Networking ...success. The class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline assessments Managing your relationships Giving value First and lasting impressions Conversations Event networking Networking through individuals Fostering and maintaining relationships Creating a networking action  more...

Build Your Own BIZ(tm) - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - How to Fire ... arises. The class includes video, text, and downloadable resources. Description of Course How to Fire will explore the following topics: Decrease the need for terminations The cardinal rules of corrective action and termination Using progressive discipline Making the firing decision systematically Planning and preparing to terminate in advance Conducting a discharge meeting Following through  more...

Build Your Own BIZ(tm) - How to Borrow Money ...onsibly. The class includes video, text, and downloadable resources. Description of Course How to Borrow Money will explore the following topics: Positioning your business for borrowing from a bank Who to approach How to approach a bank Business banking versus commercial lending Business borrowing in a nutshell The approval process Structuring a business loan Loan types The How to Borrow Money  more...

Build Your Own BIZ(tm) - Customer Service Strategies ...oviding. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity  more...

Build Your Own BIZ(tm) - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ(tm) - Bootstrap Marketing ...duct or service. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas: Marketing basics Creating a marketing plan Defining your target audience Determining marketing channels (viral marketing, digital merchandising, trade shows, Internet marketing, E-mail marketing, newsletters and more) Creating marketing strategies  more...

Build Your Own BIZ(tm) - Branding and Beyond ...etition. The class includes video, text, and downloadable resources. Description of Course Branding and Beyond explores the following areas: What is branding? How branding works Choosing a strong name Protecting brand names Distinguishing differences Comparing competition Strategies for brand specificity Using image in advertising Value proposition Activating the brand The Branding and Beyond  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning ... action. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity  more...

Build Your Own BIZ(tm) - Customer Service That Sells ...oviding. The class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer service fundamentals Defining and measuring customer service How to hire customer service oriented employees How to train for great customer service  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management ...s goals. The class includes video, text, and downloadable resources. Description of Course Dynamic Workforce Management will explore the following topics: Articulating your vision to your workforce Choosing a management strategy that works for your business Managing Stress, Time, and Conflict Verification of Financial Statements Developing Your Leadership Skills The Dynamic Workforce Management  more...

Build Your Own BIZ(tm) - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Basic Internet Specialist Certificate Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell. Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell. Students will learn how to deal with customers concerns, and the best way to provide support. Students will also learn how to  more...

Adobe RoboHelp Workshop ...re encouraged to use the PDF or help-file version of this resource. Before you purchase this item, contact your instructor on how to get a copy of the PDF or help file. Webber, Granor. Is the Help Helpful?: How to Create Online Help That Meets Your Users' Needs. Hentzenwerke ISBN 1930919603. There will be reading quizzes on the chapters of this book. Educational Discounts When you sign up for  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

How To Master Human Resources ... -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your training and  more...

Managing Your 401 k ...d more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding and managing your  more...

SAP Human Resources - Personnel Administration ...teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - learn how to work with positions, jobs, organizational units - learn basic HR transactions such as hire, retire, promote, salary raise, change position -  more...

Field Sales Foundations ...rson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely product-focused approach, and the planning, implementation, and closing steps for superior field  more...

The Role of Critical Thinking in Organizations ...on consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to chart new directions. This course introduces the basic concepts, features, and skills associated with critical thinking and explains  more...

The Contact Center and the Technical Support Agent ...me paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM strategies to their survival. The first lesson examines the characteristics of the modern contact center as a customer-centric model. The  more...

Writing a Business Case ...utiny. Writing a good business case will help you justify resource allocation to key decision makers and secure funding for your project. Otherwise, you may be eaten alive by the competition In this course, you will learn how to plan, write, and present a business case to persuade key decision makers in your organization that your proposal is a winning initiative. This course will show you the  more...

Windows 2000 - Managing and Securing Resources To enable students to design suitable administrative structures for Active Directory, to design security for users and groups, and to explain the resource and data security requirements for Windows 2000 computers.  more...

Cluster Administration and Resource Management in Microsoft Windows 2000 To enable students to administer the cluster using the cluster administration tools  more...

Elements of Project Human Resource Management ...quires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding enables project managers to lead the project team to project completion and success. This course will emphasize the importance of Project Human Resource Management to project performance. It will cover the basic elements  more...

Implementing Project Human Resource Management ...ding a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring, developing, and managing a project  more...

Windows 2000 - Events To demonstrate how to configure events in Windows 2000 to manage resource usage and security, to troubleshoot Windows 2000 services and applications, and show how to configure auditing to implement, manage, and troubleshoot Windows 2000 resource usage, network, and security policies  more...

Oracle Database 11g Managing Resources and Task Automation To identify ways to ensure that resources are being put to best use and database jobs are performed when they should be, using the Database Resource Manager and the Scheduler.  more...

Managing Storage and System Resources in Oracle 10g To outline the processes and considerations for using the Automatic Storage Management and Database Resource Manager features  more...

Oracle Database 10g New Resource Scheduling and Task-Management Features To identify the new resource, scheduling, and task-management features of Oracle 10g  more...

Oracle 11i Resource and Role Management To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them  more...

SAP R 3 Release 4 6 Fundamentals To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities  more...

SAP Overview To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP  more...

mySAP Finance Modules To recognize how to align business processes with key financials modules in the SAP R/3 package  more...

mySAP Logistics Modules To recognize how to align business processes with key logistics modules in the mySAP ERP R/3 package.  more...

mySAP ERP Architecture To recognize the SAP R/3 architecture and how NetWeaver enhances the current SAP R/3 architecture.  more...

SAP R 3 Administration To recognize how to use system monitoring tools, how to perform user management tasks, and how to implement security  more...

Planning and Implementing SAP Projects To implement SAP projects using the ASAP methodology and the SAP implementation guide  more...

SAP NetWeaver To recognize how SAP NetWeaver features as an integration and application platform and how it supports open standards using web and enterprise services.  more...

ABAP Fundamentals To recognize the basic features of ABAP, including the workbench and ABAP tools, and to learn how to create a domain, a data element, and a table.  more...

ABAP Programming I To create a basic and an interactive report program using ABAP and to recognize how to preform basic object-oriented tasks such as creating and instantiating a class  more...

ABAP Programming II To create a dialog program and format and print a SAP form  more...

Navigating SAP R 3 Release 4 6 To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list  more...

Using SAP R 3 Release 4 6 To enable the student to work with tasks and to describe some of the updated screens in Release 4.6  more...

Managing Exchange Server 2007 One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization. This course discusses the new management tools,  more...

Project Server 2003 Project Data and Resource Data To configure project data and resource data in Project Server 2003  more...

WebSphere 5 0 Services and Resource Components To demonstrate how to plan and implement WebSphere services and resource components  more...

Configuring WebSphere 5 0 Resources To demonstrate how to configure JMS resources, data sources, JavaMail providers, and resource environment providers in WebSphere  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires an assessment and analysis of existing business processes. For a precise, objective, and accurate assessment of the existing processes, you need to have correct metrics and knowledge of where and how to use them. Later in a Six Sigma project, during the  more...

Human Resources Fundamentals HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society  more...

Strategic Management HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and  more...

Affirmative Action and the EEO HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI  more...

Employment Management HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human  more...

Recruiting and Selecting Candidates HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI  more...

Offers Contracts and Exit from the Organization HRCI PHR ...Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's (HRCI)  more...

Developing Employees HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the  more...

Developing Human Resources HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help you  more...

Compensating Employees HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future  more...

Programs to Benefit Employees HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit  more...

Employment Relations HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification shows  more...

Sexual Harassment at Work HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for  more...

Non-Unionized Workplaces HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for  more...

Unionized Workplaces HRCI PHR ...Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the  more...

Health and Safety in the Workplace HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies.  more...

Risk Assessment and Prevention HRCI PHR ...Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management  more...

HR s Strategic Role in the Organization HRCI SPHR Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully  more...

Management of the HR Process HRCI SPHR ...fessionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management and the Human Resource Development functional areas of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...s needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some organizational development initiatives that  more...

Strategic Approaches to Total Rewards HRCI SPHR One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to  more...

Strategic Approaches to Labor Relations HRCI SPHR HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies  more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and  more...

Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...

Oracle9i Performance Tuning Architecture Strategy ...ganized tables. o Identify the features of the Database Resource Manager. o Identify the guidelines used to administer resource consumer groups. o Identify the processes implemented by resource plans and resource plan directives. o Identify the measures that can be taken to tune memory performance. o Identify the I/O tuning areas that can improve overall system performance. o  more...

Oracle9i Database Admin Manage Security ...pts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given environment. • Define and maintain a named set of resource and password limits. • Demonstrate the use of resource limits and how to set them. • Manage system and  more...

Exchange 2000 Infrastructure Design--Part 4 ...Exchange 2000 Server cluster group. Create an IP address resource. Create a network name resource. Move the Local Quorum resource to a cluster group. Sequence the steps involved in creating a system attendant cluster resource. Unit 3: Maintenance Policies and Troubleshooting Duration: 4 Hour(s) Identify the factors to consider when creating a maintenance plan. Identify the  more...

MCSE Windows 2000 Express Pack ...(ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...dware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation tasks for ZENworks. Select the options necessary for a ZENworks custom installation. Identify ZENworks implementation tasks  more...

GroupWise 5 5 Admin Part 3--System Maintenance ... distribution list using NetWare Administrator. Create a resource object using NetWare Administrator. Define resource properties for a resource object using NetWare Administrator. Match the GroupWise View options with their functions. Delete a GroupWise post office account using GroupWise View. Move a group of library documents using the GroupWise client. Delete a group of library objects  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...nd control access to objects in Active Directory; publish resources and delegate control; create, manage and troubleshoot distributed file systems; and monitor, configure, troubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...nd control access to objects in Active Directory; publish resources and delegate control; create, manage and troubleshoot distributed file systems; and monitor, configure, troubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a  more...

Windows 2000 Installation Configuration Administration Curriculum ....) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) Windows 2000: Installation, Config., & Admin.--Part 6(Server Organization) Windows 2000: Installation, Config., & Admin.--Part 7(Enterprise Networking) Windows 2000:  more...

Windows 2000 Installation Configuration Administration Curriculum ....) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part 4(Enterprise Admin.) Windows 2000: Installation, Config., & Admin.--Part 5(Network Imp.) Windows 2000: Installation, Config., & Admin.--Part 6(Server Organization) Windows 2000: Installation, Config., & Admin.--Part 7(Enterprise Networking) Windows 2000:  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...ledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based network. T otal Learning  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ... Identify and analyze appropriate strategies for managing resources, situations for managing global catalogs and LDAP, and decisions for designing Dfs topology to meet various business requirements. Audience This course is targeted to System Administrators and MIS Administrators. It is expected that students will take courses 72410 - 72412, Microsoft Windows 2000: Administration Series,  more...

Oracle8i Database Admin Manage Security ...a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and how to set them. Manage system and object privileges. Control the administration of privileges in a database. Use database auditing. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...ft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a service for Microsoft Cluster Server. Troubleshoot Microsoft Cluster Server. C ontent Emphasis Skills-Based A udience This course is intended for IT support  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...obal Update Manager. Sequence the tasks performed by the Resource/Failover Manager when pushing a group form one node to another in a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ... and configuration problems. Troubleshot RAS problems, resource access and permission problems, recover a mirror set and stripe set with parity. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these  more...

Windows NT Server 4 0 Analysis and Optimization ...earn To: Identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization. Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files. Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from  more...

Windows NT Server 4 0 Implementing Directory Services ...Sequence the steps involved in the process of accessing a resource from any domain. Identify the functions of the utilities used by a network administrator to manage any account on the network: User Manager Server Manager Identify the advantages of the tools used by a network administrator to ensure smooth network operation automatically: Database Synchronization Database Partitioning  more...

Wndows NT Server 4 0 Enterprise Curriculum ...NT Server 4.0; identify the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from Windows NT  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...ft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a printer, an application and a service for Microsoft Cluster Server. Troubleshoot Microsoft Cluster Server. C ontent Emphasis Skills-Based A udience This course is intended for IT support  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...obal Update Manager. Sequence the tasks performed by the Resource/Failover Manager when pushing a group form one node to another in a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied  more...

Oracle Database 10g Administration Workshop II Part 3 This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of Flashback  more...

Oracle Database 10g Administration Workshop II Part 4 ...l learn how to use various database technologies, such as Resource Manager, the Scheduler, and materialized views. Learn To: Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM) architecture. Identify key concepts related to creating and accessing an Automatic Storage Management (ASM) instance. Identify features of  more...

Oracle8 Database Administration - Manage Security ... given environment. Define and maintain a named set of resources and password limits. Manage system and object privileges. Control the administration of privileges in a database. Keep track of the events occurring in a database. C ontent Emphasis Skills-Based A udience Database administrators, system administrators, network administrators, and technical support  more...

Oracle Report Builder Controlling Reports Course Overview This course is the third in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of  more...

SAP R 3 Supply Chain Management ...Management and IT Employees Project Managers, and Project resources preparing for Supply Chain projects. Employees with appropriate background interested in other company areas. They should also be confident users of their PC Technology, Windows (or other GUI environments in use at their location). A good foundation of knowledge of the logistic correlation within the company. Knowledge  more...

Introduction to the Internet and World Wide Web ...ow. Navigate to a Web page by specifying a given Uniform Resource Locator (URL) in Netscape Navigator. Navigate to the different pages of a Web site by using interface components of the Netscape Navigator window. Add a Web site or a Web page to a list of bookmarks for quick access by using Netscape Navigator. Unit 3: Basic Internet Services Duration: 2 Hour(s) Identify the  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...ation: 2 - 3 Hour(s) Identify the features of dynamic resource management in Microsoft SQL Server 7.0. Set the parameters to optimize the memory used by Microsoft SQL Server 7.0. Match the system databases with their features. Identify the server management features available in Microsoft SQL Server 7.0. Identify the features of multiserver administration in Microsoft SQL Server 7.0.  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 4 ...poses. Add ToolTips to an interface control by using the Resource Editor. Create an HTML help file for an application by using HTML Help Workshop. Add HTML help support files in an MFC application. Add context-sensitive help to an MFC application. Add a link to a Web-based help file from an HTML help file. Unit 2: Exception Handling Duration: 1.5 - 2 Hour(s) Identify the need to  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ... Create an accelerator for a given menu item by using the Resource Editor. Identify the characteristics of modal and modeless dialog boxes. Create a dialog box template by using the Dialog Editor. Associate a dialog box template with a class. Add member variables to the dialog box controls by using the ClassWizard. Write the code to display a dialog box at run time. Sequence the steps to  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 ... earn To: Identify the features, tools, Wizards and resource editors of Visual C++ 6.0. Install and configure SQL Server and Microsoft Message Queue Server (MSMQ). Describe two-tier and three-tier applications. Identify the element of Microsoft Transaction Server (MTS) environment and the steps to configure a client to use an MTS component. Install and configure Visual SourceSafe  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 ...rieve application settings from the Registry. Add the VB Resource Editor to the Tools menu. Create a resource file. Identify the resource functions used to load information from a resource file at run time. Identify techniques to optimize the speed of an application. Identify techniques to reclaim memory from an application. Identify native code optimization options. Identify advanced  more...

Essentials of Business Law Employment Law ...u will meet with Ronald Spear, one of Icon a a s human resource managers, to discuss employment laws. In order to increase your understanding of workplace privacy rights and the components of wrongful discharge, Ron will be presenting a series of scenarios for you to evaluate. These scenarios will cover a wide range of topics, from employment regulations to labor and management issues, and  more...

Microsoft Project 2003 Fundamentals ...ir descriptions in Microsoft Project 2003. Assign a new resource to a task. Identify options to modify a calendar. Unit 2: Data Manipulation, Views, and Reports Identify predefined filters. Create a custom filter. Identify predefined groups. Create a custom group. Identify options to sort tasks. Identify features of views. Match reports with their categories. Match  more...

NetWare 5 Administration - Part 1 ...ilities of a network administrator in configuring network resources. Identify the types of workstations you can use to access NetWare 5. Match the network services provided by a NetWare 5 server with their functions. Sequence the steps involved in accessing a NDS resource. Identify the benefits of NDS. Match the components of a NDS Directory with their descriptions. Categorize a given set  more...

NetWare 5 Advanced Administration - Part 3 C ourse Overview This is the third course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration  more...

Oracle 11i10 System Administration Curriculum ...a Security Oracle 11i10 System Admin.: User Management & Resource Auditing Oracle 11i10 System Admin.: Concurrent Management & Profile Options Oracle 11i10 System Admin.: Printer Management & Form Personalization Oracle 11i10 System Admin.: Personalization & Workflow Components Oracle 11i10 System Admin.: Workflow & Applications Manager Oracle 11i10 System Admin.: DBA Activities To  more...

Oracle 11i10 System Admin DBA Activities ...ing. Learn To: Identify the steps for assigning resource consumer groups. Identify features of cost-based optimization (CBO). Identify the components of the Network Test window that you use to evaluate network performance. Create a folder. Identify the steps to assign folder definitions. Identify the steps to assign the ownership of a folder. Sequence the steps to  more...

Oracle 11i10 System Admin User Management Resource Auditing ...Resource Auditing course, learners will be introduced to the concepts and implementation of Oracle User Management and resource auditing. Learn To: Identify privileges of different types of users in Oracle User Management. Identify steps in different phases of Oracle User Management implementation. Identify features of roles. Identify features of Oracle Applications that help  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...ject Billing (PJB). Identify features of Oracle Project Resource Management (PJR). Identify features of Oracle Project Management (PJT). Identify features of Oracle Project Collaboration (PJL). Identify features of Oracle Daily Business Intelligence for Projects (PJI). Sequence the steps in the Oracle Enterprise Project Management Solution business flow process. Identify features of  more...

Networking Technologies Series TCP IP Internetwork Mgt ...fy the functions of a name server. Match the fields of a resource record with their descriptions. Identify the features of IN-ADDR-ARPA format. Match the fields of a DNS message with the information contained in them. Identify the different methods by which the name resolver resolves a name. Identify the features of the BOOTP protocol. Match the fields of the BOOTP message format with  more...

Business Intelligence ...ng the possibilities of a standard ERP system (Enterprise Resource Planning). A knowledge of business administration and cross-functional process know-how are important prerequisites. If possible first practical experiences within sections of Data Warehouse. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Strategic Enterprise Management Duration: 2 - 3 Hour(s)  more...

Windows 2000 Professional User Fundamentals ...characteristics of files and folder; and share and access resources on the network. L earn To: Identify the features of Windows 2000 and the functions of its desktop components. Identify the functions of the various Windows 2000 programs. Identify the functions of the various components available in the Windows Explorer interface and customize the Windows Explorer interface.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ...s. Set up a primary zone on a primary DNS Server. Add a resource for a zone. Match the NSLOOKUP command options with their purposes. Sequence the steps in the process by which a DNS client obtains an IP address from a WINS Server. Add an alias for a host in a DNS zone. Configure WINS hsot name resolution for a zone. Configure WINS reverse lookup resolution for a reverse lookup zone.  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...h lock types with their definitions. Match each lockable resource with its description. Match locks with their compatible counterparts. Match session level locking options with their descriptions. Match table level locking options with their descriptions. Select the steps to reduce the risk of deadlocks. Select how to display locking information. Unit 3: Implementing Views  more...

NetWare 5 Administration - Part 1 ...ilities of a network administrator in configuring network resources. Identify the types of workstations you can use to access NetWare 5. Match the network services provided by a NetWare 5 server with their functions. Sequence the steps involved in accessing a NDS resource. Identify the benefits of NDS. Match the components of a NDS Directory with their descriptions. Categorize a given set  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 ...roduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security. Learn To: Identify features of components used to define resources in Oracle Projects. Identify the steps to define jobs. Identify the steps to define a competence. Identify features of  more...

Oracle 11i10 Project Foundation Fundamentals Part 4 ...anage project customers. Identify the steps to define a resource list. Identify features of different types of cycles. Identify features of options used to define work types. Unit 2: Project Classes and Types Identify uses of project classes and project types. Identify the options on the common tabs used for all project classes in the Project Types window. Identify the options  more...

A 2003 Hardware Part 1 Devices System Components ...lso covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To match components of a system unit with their functions. To identify functions of a power supply unit (PSU). To identify characteristics of read-only  more...

Oracle e-Business 11i System Admin Fundamentals 2 ... custom programs. The final unit covers user auditing and resource monitoring. Learn To: Identify key features of concurrent processing. Identify considerations for assigning work shifts. Identify considerations for specializing a Concurrent Manager. Identify key features of profile options. Match profile options with their functions. Identify steps for setting personal  more...

NetWare Service and Support Upgrade - Part 1 ...rded when documenting the history of a LAN. Identify the resource information that should be recorded when you are documenting a LAN. Unit 2: Service and Support Research Tools Duration: 2 Hour(s) Identify the requirements for accessing Novell Internet services. Match the services provided by the technical support page with their descriptions. Identify the minimum recommended  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 ...e. Create a new user. Identify options for creating a resource. Submit a request. Identify options for adding notifications to your Personal Home Page (PHP). Identify features of responsibilities. Create a responsibility with exclusions. Assign a responsibility to a user. Distinguish between securing and excluding attributes. Create a responsibility using securing attributes.  more...

International Business Essentials Conducting Business in Europe ... end of this unit, you act as the newest member of Icon's Resource Specialization & World Trade Promotion team. It is your job to secure potential customers in the world market. Your first assignment is to establish rapport with Johann Kass and Nicolaus Schuler from Germany's Koertz Industries by properly adhering to cultural statutes. Your primary objective is to introduce the idea of a  more...

Windows 2000 Administration Curriculum The Windows 2000: Administration Curriculum includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) Windows 2000: Administration--Part 3 (Computer Mgmt.) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows 2000 Administration Curriculum The Windows 2000: Administration Curriculum includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) Windows 2000: Administration--Part 3 (Computer Mgmt.) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...ledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based network. T otal Learning  more...

Project 2000 Fundamentals ...edule tasks in MS Project 2000. Add, assign, and modify resources, add costs on resources, and create and assign calendars in MS Project 2000. Track the schedules, work and costs of a project plan visually, display the actual plan with the baseline plan, set reminders, and send workgroup messages. Communicate project information by creating and modifying standard task reports, enhancing  more...

Project 2000 Proficient User ... manage a project. Manage multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the accessibility and user options. Track projects and customize Project Central. C ontent Emphasis Skills-Based A udience This course is intended for end  more...

MCSE Windows 2000 Curriculum ...(ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource  more...

MCSE Windows 2000 Core Curriculum ...(ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) (ID#7589) Windows 2000: Installation, Config., & Admin.--Part 3(Resource  more...

Oracle Database 10g New Features for Administrators Part 3 ...nterprise information. This course covers new features of Resource Manager, job Scheduler, tablespace monitoring, shrinking segments, and partitioning enhancements. Learn To: Identify features of Resource Manager in Oracle Database 10g. Identify options for creating a mapping between consumer groups and session attributes. Identify modifications to the DBMS_RESOURCE_MANAGER  more...

Outlook XP Proficient User ...Plan a single meeting by inviting attendees and booking a resource. • Plan a recurring meeting. • Invite an additional attendee to a scheduled meeting. • Identify features of the Tasks folder. • Create a single task. • Create a recurring task. • Organize the contents of an Outlook folder by using the Organize button. • Search for a message across  more...

Career Development Developing a Career Strategy ...on, you will meet with Bruce Madison, one of Icon's Human Resource Specialists, to discuss defining your career aspirations. You are satisfied with your position at Icon, but you've decided to start looking into different careers that could better suit your professional goals and your personal lifestyle. Bruce will ask you a series of questions designed to help you identify career preferences.  more...

Career Development Excelling in Your Career ...on, you will meet with Bruce Madison, one of Icon's Human Resource Specialists, to discuss maintaining productivity and keeping professionalism high. Bruce will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for  more...

WebSphere MQ Programming I ... To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between Customer Information Control System  more...

WebSphere MQ Programming I ... To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between Customer Information Control System  more...

Oracle 9i New Features Database Administration ...erformance. Recognize database resource manager enhancements. Identify enhancements in using Oracle Names Servers as LDAP proxies. Explain Oracle Enterprise Manager installation and configuration features in Oracle9i. Identify Oracle Enterprise Manager console database and enterprise  more...

Windows 2000 Network Mgt Part 3 Name Resolution ...System (DNS). o Identify features of different types of resource records (RRs). o Identify the New Zone Wizard options that can be selected when creating a Forward lookup zone. o Identify features of dynamic updates. o Enable dynamic updates. o Configure the Dynamic Host Configuration Protocol (DHCP) server for dynamic updates. o Identify characteristics of a caching-only Domain  more...

Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs ...ntication in the Commerce Server 2000 (CS) Authentication resource. o Identify features of the Commerce Server 2000 object model. o Match general purpose programming objects with their functions. o Identify features of Commerce Server 2000 dictionaries. Audience The intended audience for this course includes Professional Web Developers. These developers will have experience creating  more...

CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans ...ssembler and deployer have in relation to it. The various resources that can be referenced in the Deployment Descriptor are covered, as well as the syntactical requirements for using those references in your EJB code. The course covers writing EJB clients, showing how JNDI is used to locate the home object, and how the container creates the enterprise bean. Invocation of business methods on the  more...

Business Travel Safety Safety Measures for Travelers In "Business Travel Safety: Safety Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when  more...

Creativity Innovation Fostering a Ceative Environment ...n this simulation, you will meet with Susan Cole, a Human Resources Advisor with Icon's Human Resource Department. Susan recently spearheaded an effort to recruit a greater number of creative employees for Icon's Marketing Department, and she feels strongly about the importance of hiring such individuals. Susan also has information on how to retain good employees. Through a series of questions,  more...

Visual Basic NET-Web Based Development Part 2 ...stback event. o Identify the syntax for reading Uniform Resource Locator (URL) parameters in a Page_Load event. o Identify the syntax for linking controls. Unit 2: Error Handling, Debugging and Validation (3 - 4 hours) o Identify features of structured exception handling. o Identify the syntax of Try/Catch/Finally. o Identify the syntax for configuring custom error pages. o  more...

Visual Basic NET-Web Based Development Part 5 ... with their functions. o Sequence the steps to create a resource file for localization. o Sequence the steps in the resource fallback process. o Identify the command line syntax for compiling a satellite assembly. o Identify guidelines for developing a globalized user interface (UI). o Identify language considerations for developing a global application. o Identify attributes of the  more...

Macromedia FreeHand MX Part 6 ...e formats. To attach a Uniform Resource Locator (URL) to text. To publish a Macromedia FreeHand MX document as Hypertext Markup Language (HTML). Audience Home-users, end-users. Participants should complete Macromedia Freehand MX Parts 1 to 5 or have equivalent knowledge before taking this course. Deployment Options e-Learning  more...

Visual Basic NET-Distributed Applications Part 2 ...ith their descriptions. a To identify features of resource managers. a To identify features of local transactions. a To distinguish between COM and .NET. a To sequence the steps in the invocation process of COM components from .NET a To identify functions of the runtime callable wrapper (RCW). Audience This course is aimed at database administrators,  more...

Windows 2000 Implementing Security Part 1 In this course, you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies, software updates, and Remote Installation Services (RIS) are also covered. Learn To: • To  more...

Windows 2000 Implementing Security Part 1 ... • Identify methods used to secure resource access. • Sort characteristics of the security groups used for resource access. • Identify features of symmetric key encryption that secures data on a network. • Identify features of public key encryption. • Sequence the  more...

Lotus Domino Designer 6 for Release 5 Developers Part 3 ...uage (DXL). o To identify features of a Data Connection Resource (DCR) in Domino Designer 6. o To identify options available on the Basics tab when creating a Data Connection Resource (DCR). o To identify options available on the Options tab when customizing a Data Connection Resource (DCR). Audience The targeted audience for this curriculum includes Domino developers who currently  more...

Advanced Interpersonal Communication Communicating with Co-Workers ... offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an ineffective supervisor. Negotiate a raise with a supervisor. Identify the order for the steps of an effective resignation.  more...

Communicating w Difficult People Communicating with Your Manager ... In this simulation, you are Icon's Human Resource Manager and need to investigate an incident between a manager, Robert Bailey, and one of his employees, Susan Darnell. During the encounter, Robert yelled and made abusive comments to Susan. Robert has already acknowledged that the incident happened and has been reprimanded. However, you need to find out whether this was an  more...

Call Center Mgt Measuring Quality Performance ... Identify the steps of the customer resource management process. Choose methods for managing call volume. Apply methods for managing call volume. Identify guidelines for establishing and maintaining a virtual response unit. Apply guidelines for using a virtual response unit to  more...

Interviewing Skills Preparing for an Interview ...iness owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced managers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI  more...

Interviewing Skills Conducting an Interview ...iness owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced managers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI  more...

Interviewing Skills Laws Governing the Interview Process ...iness owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced managers, and any individual responsible for interviewing and selecting employees. It is recommended that individuals take the first three courses in the series or have equivalent knowledge Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs  more...

Recruiting Retention Staffing Your Organization ...the student an overview the benefits of forecasting human resource needs and using a job analysis to create a thorough job description. The program emphasizes the importance of the job description as a tool for the employment process that can help determine how a company identifies candidates, decides on a job source, and advertises job openings. In addition, the program defines and outlines  more...

Human Resource Law Management s Role ...Resource Law: Management's Role provides a general overview of law affecting the workplace. These legal issues include wrongful discharge, wage and hour laws, and anti-discrimination statutes. In addition, this program provides ways employers can minimize employee complaints, and methods employers can use to handle, document, and seek legal counsel for claims. Learn To  more...

Human Resource Law Americans With Disabilities Act ...Resource Law: Americans with Disabilities Act provides in depth information about the Americans with Disabilities Act. This program instructs employers on the specifics of the law, and the complications involved in determining which employees qualify for ADA protection. In addition, this program provides defenses to discrimination claims, an explanation of reasonable accommodation and undue  more...

Human Resource Law Equal Employment Opportunity Law ...Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission  more...

Human Resource Law Family Medical Leave Act ...Resource Law: Family and Medical Leave Act, you will learn the provisions of the Family and Medical Leave Act (FMLA), and how to administer FMLA leave. You will learn which events qualify an employee for FMLA leave and the actions employers should avoid taking when protecting an employee's rights to FMLA leave. In addition, you will learn job restoration rules, how the FMLA is enforced, and how  more...

Human Resource Law Fair Labor Standards Act ...Resource Law: Fair Labor Standards Act, you will learn the provisions of the Fair Labor Standards Act (FLSA), including which employers must comply with the law and which employees could be exempt from FLSA provisions. You will also learn the employee rights protected by FLSA, how the FLSA is enforced, and how employers can prevent employee claims. Learn To  more...

Human Resource Law Understanding Privacy Rights ...Resource Law: Understanding Privacy Rights," you will learn the laws that apply to employee and privacy rights in the workplace and how those laws might impact your company policies regarding searches, seizures, monitoring, and e-communications. You will also learn how, as an employer, you can protect employees' rights, how to conduct lawful e-communications, and how to minimize your  more...

360-Degree Feedback Experiencing 360-Degree Feedback ... In this simulation, you will meet with a Human Resource Manager to discuss rater selection and different rating biases. Throughout the coversation, you will be asked questions to test your understanding of the information. Unit 3: Receiving 360-Degree Feedback (1 - 2 hours) Identify the types of 360-degree feedback you can receive.  more...

Business Ethics Managerial Business Ethics ...ement style. Identify common human resource issues. Identify criteria used to handle ethical issues where all solutions violate ethical principles. Simulation Overview: In this simulation, you will meet with Caroline Harris, a District Sales Manager, and Maggie Roberts, a Senior Account Executive, to  more...

Project Management Project Time Management ...quence project activities, as well as how to estimate the resources and durations required for project activities. Finally, you will learn how to develop and control a project's schedule. Learn To: Understand how to use Project Time Management and activity definition and sequencing. Understand how to use activity resource estimating and activity duration estimating. Understand  more...

Project Management Human Resource Management ...Resource Management, you will learn how to manage the human resources within a project, including how to utilize the skills and abilities of each project team member and the characteristics and qualifications that effective project managers possess. You will also learn about the importance of proper planning before assembling a project team, as well as the process for acquiring effective team  more...

Advanced Project Mgmt Managing Accelerated Projects ...ct management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for resources. Finally, it teaches how to promote teamwork and enhance productivity, empower project team members, and create a sense of urgency to ensure project work is completed on time. Learn To Identify risks of schedule  more...

Managing IT Projects Project Planning Execution ...nagers must develop and maintain plans for both human and resource management, as well as for communication, risk, and procurement. With proper planning in place, the project can be executed. Learn To Identify features of a work breakdown structure. Identify methods for resource scheduling and acquisition.  more...

Team Participation Decision Making in Teams ...t of Sales. Icon is currently going through an Enterprise Resource Plan implementation and the four of you need to identify what type of system will be beneficial to your departments. The idea has been presented to implement a better system to analyze the return on investment from the company's advertising. Unit 3: The Consensus Process (0.5 - 1 hour) Identify four  more...

Microsoft Project 2003 Proficient User ... a consolidated project. Identify options for sharing a resource pool. Identify applications associated with Microsoft Project Server 2003. Save a Web-based project file to the Project Server. Identify options to manage the Enterprise Resource Pool. Audience: The target audience will range from new users to power users. It is recommended that individuals take the first course in  more...

Oracle e-Business 11i System Admin Fundamentals 3 ...y features of printing with Pasta. Identify features of resource consumer groups. Identify considerations for applying cost-based optimization. Identify guidelines for using the Network Test window. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...for a database by using the Design pane. Create an image resource for a database by using the Design pane. Create an image resource set in a database. Unit 2: Database Design: Advanced Concepts Duration: 3 - 4 Hour(s) Match the components used to automate a database with their uses. Match the predefined tasks that can be performed by an action in Domino Designer with their  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...n problem. o Identify the steps to troubleshoot a shared resource problem. o Identify the steps to diagnose and solve an NTFS permission problem. o Identify the possible causes and solutions of a trust relationship problem. o Identify the steps to diagnose and solve an unauthorized access problem. o Troubleshoot a domain access problem. Unit 2: Network, Application, and Tool Problems 3  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...hould be used in conjunction with other learning/training resources in addition to ample real-world experience. The principal areas covered are RMI, JMS, and J2EE Connector Architecture. Learn To: Identify features of Remote Method Invocation (RMI). Identify features of Proxy pattern. Identify the entities that participate in the information flow of Remote Method Invocation  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...hould be used in conjunction with other learning/training resources in addition to ample real-world experience. The principal areas covered are RMI, JMS, and J2EE Connector Architecture. Learn To: Identify features of Remote Method Invocation (RMI). Identify features of Proxy pattern. Identify the entities that participate in the information flow of Remote Method Invocation  more...

CIW Server Administrator Part 1 Configuring ...ir features. • Identify considerations for Uniform Resource Locator (URL) request processing. • Identify features of common Web servers. • Identify how to install Internet Information server (IIS). Audience The audience for this course includes LAN/WAN administrators, system administrators, systems managers, intranet administrators, network engineers, and  more...

Commerce Server 2000 Design Impl Part 5 Infra Sec Admin ...figuring firewalls and securing Commerce Server files and resources. Topics covering the administration of Commerce Server 2000, including performance monitoring, resource maintenance, and Data Warehousing are also covered. Learn To: o Identify features of Web Farms. o Add a server to a Web Farm to increase capacity. o Match Commerce Server 2000 support servers with their descriptions.  more...

WebSphere MQ Essentials Introduction ...ol. To identify functions of a resource manager. To identify features of the WebSphere MQ-Information Management System (IMS) bridge. To identify features of the Customer Information Control System (CICS) bridge. To identify features of WebSphere MQ extensions used for linking with other  more...

WebSphere MQ Essentials Introduction ...ol. To identify functions of a resource manager. To identify features of the WebSphere MQ-Information Management System (IMS) bridge. To identify features of the Customer Information Control System (CICS) bridge. To identify features of WebSphere MQ extensions used for linking with other  more...

E-Business part 5 Understanding the Applications ...e covers search engines and portals, on-line shopping and resource management software. It also covers Enterprise resource planning and interactive communication software. Learn To: a Identify ways of searching for information on the Internet. a Identify the types of search engines. a Identify ways to optimize search techniques. a Identify the factors to be  more...

Succession Planning Elements Approaches ...aches, places Succession Planning in the context of Human Resources practice in general and presents various definitions of Succession Planning. Its principal goal is to present the learner with the solid case for implementing a Succession Plan within their organization and the challenges to doing so. It covers the characteristics of effective Succession Planning programs and the phases in  more...

Human Resource Law Series ...Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course descriptions,  more...