Resources eBooks

Resources Training Provider? - Tell us about your Training!
Resources Training Seminars and Classes
From Body Therapies Yoga Training
The Art of Self Care - Online program study at homegroup study and discussione-book ... a few minutes to relax, and to energize. Use the list of resources to help you understand and refine these techniques. Increase and Maintain Vitality Strengths, weaknesses and emotional tendencies are influenced by our body mind make-up. Gain insight into your unique Ayurvedic body mind constitution, and the appropriate exercise, diet, work, stress relieving techniques and lifestyle that  more...
From HBF Networks
CIPT Accelerated e-bookworkshop / seminar ...ervice (CoS), numerous user telephone features, and media resources. The class may not cover all topics or cover the material in the same order as listed in the individual course descriptions due to the accelerated nature of this course. Course Objectives After completing this course, the student should be able to: Identify AVVID and CallManager Components Define and list benefits  more...
From The Customer Service Training Institute
Customer Service Training for Service Technicians Certificate Program The Customer Service Training Institute, an online provider of quality Customer Service Training materials, has developed a Customer Service training program that focuses on the role of the service technian and his or her relationship with the customer. It often has been said that in addition to fixing the equipment, you also need to repair the customer as well. Since any time something breaks  more...
Corporate Group Customer Service Training study at homeself directede-book For companies or large groups who wish to provide quality Customer Service training for their employees, The Customer Service training Institute is proud to announce their Corporate Training Program! Under our Corporate Training Program, we offer our Customer Service Training package at group rates. This course, emcompassing 6 training modules covering both basic fundamentals and advanced  more...
Call Center Agent Training Certificate Program study at homeself directede-book The course is designed for the person looking to become a Call Center Agent. In this course, we provide the student with 8 training modules. These training modules take you through an introductioon to call center terminology and design through the customer service skills needed to provide world class customer service over the phone. This course, like all of our training programs, is designed  more...
Customer Service Training Certificate Program A complete course in Customer Service Training from Basic fundamentals through advanced skills, this complete course offers a single source for all your customer service needs. Each modeule is designed as either a standlone module or as part of a complete series so the student can target their most pressing needs first for maximum benefit. Upon successful completion of the program and the  more...
Self Study Customer Service Training Course study at homeself directede-book The Customer Service Training Institute, a provider of self study customer service training materials, has a 6 manual self study program that will give anyone the skills they need to improve their communication skills, improve customer satisfaction, and increase sales. This course, which covers both basic and advanced skills, will provide training in customer service basics, conflict  more...
From Abhisam Software
Safety Instrumented Systems ...ems. Until now, however, there were few cost-effective resources that a person who wanted to know more about SIS in detail could refer to. Let us take a look at these now. These resources were mainly of three types; books on the subject, some online training courses and so called "free white papers" that one could find on the internet. The books are quite excellent, but you require to read,  more...
From Accelerated Sales Training, Inc.
Ron La Vine's Full Library of 21 E-Books-Cold Calling System for Sales & Telesales Success e-book ...mation - By Ron La Vine You Will Learn: 68 free resources for sales research Finding the decision-maker, fast! Setting up the next action step Free resources to turn data in to dollars Plus much more!!! Utilizing Tools & Technology - By Ron La Vine You Will Learn: Where you can find better leads 5 components of a powerful e-brochure 29 elements of an  more...
From Teracom Training Institute
Telecom 101 - Computer-Based Training e-book eLearning by Teracom eLearning: development of knowledge and understanding via resources presented on a computer; also called Computer-Based Training (CBT). The learning resources are contained in electronic files, which can be conveyed to the computer by electronic file transfer (download or streaming), or conveyed on storage media (disc or flash memory). Teracom offers two kinds of  more...
From iCIMS
Applicant Tracking Solution Evaluation Handbook Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task. It can be a challenge even knowing where to start and how to compare each solution. You will find important areas to investigate, questions to ask and responses to analyze during the evaluation process that will serve as a useful tool. This document is designed as an educational  more...
From CorNu Enterprises
Steps in Preparing Your Marketing Plan self directede-book Your marketing plan describes how your business will express itself in the marketplace and how the resources of the business will be used to do that. In this module, you will learn how to put together a marketing plan. This product module is available as a download.  more...
tcw11--02/14/12-02:16:14-(1342)[B]-[B]-[B]