Instructor Led Resources Training in Massachusetts, USA

RACF - Introduction & Basic Administration This course is designed specifically for individuals who need to become proficient in basic, ordinary, everyday RACF administration but are not expected to become experts. Attendees will gain a fundamental understanding of how RACF works along with training in administering RACF profiles for typical end-users, groups, datasets, TSO resources, and CICS transactions. They will be given  more...

MS Project - Advanced Topics - Users and security - Advanced view features - Status reports - Creating and editing custom fields - Adding and configuring resources - Managing and editing resource costs - Advanced budgeting and tracking features - Creating and editing custom forms - Creating and editing custom reports - Customizing Project Central Server - Advanced Project Central features - Implementing  more...

MS Project - Intermediate Topics - Customizing views, panes and tables - Using filters and custom fields - Editing tables and views - Creating and editing standard and customized reports - Using the Organizer - Master projects and subprojects - Sharing resources across projects - Organizing multiple projects - Tracking multiple projects - Workgroup project management - Sharing tasks in MS Outlook -  more...

MS Project - Fundamental Topics - MS Project Overview - Creating new projects - Global project settings and properties - Navigating the Gantt chart - Choosing views and tables - Adding, editing, configuring and deleting tasks - Advanced task features - Creating and assigning resources - Displaying resource allocations - Setting a baseline - Tracking a project - Updating tasks and projects - Analyzing  more...

Project Management - Introduction - Project management terminology - Components of projects and programs - Defining project stakeholders - Critical project variables (scope, budget, timeframe, resources) - Key project phases - Scope document, project constraints and the priority matrix - The Work Breakdown Structure (WBS) - Using a Gantt chart, tasks, dependencies and lag/ lead time - Assigning project resources  more...

CustomerCentric Selling Custom or Public Workshops ...How to maximize utilization of technical and headquarters resources during the sale a How to gain control of RFP situations a How to work with third party consultants a How to create INTEREST instead of tension during cold phone calls a How to qualify and sell effectively over the phone a How to do an effective sales seminar a How to assess the quality of a prospect and your  more...

Influencing for Results Influencing for Results The Business Challenge In todaya ™s organizations, with processes and workflows that cut across yesterdaya ™s clearly defined lines, individuals are called upon to influence others - often with no direct authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way,  more...

Simulation of Real World Project Management ...ieve an aggressive time schedule and budget, with limited resources. You will work in a team environment to manage the project. Expect issues to arise as you work through a simulation of a real-life project lack of resources, budget problems, etc. Learn how to address problems that occur on projects and develop solutions to meet the end goal. On the last day of the class, you and your team  more...

Linux System Administration ...sing the YUM command Configuring YUM YUM Repositories and Resources Configuring Printers Common UNIX Printing System Defining a Printer Kickstart Creating Kickstart Files Using Kickstart files Lab 3 - Post-Install Config Answer some questions about the system using RPM queries Install zsh using RPM Troubleshoot and repair a package using RPM verification Upgrade the kernel using RPM  more...

Leadership Excellence in a Complex World Leaders in today s organizations operate on a fast track: we lead initiatives that can change by the hour, manage diverse resources from multiple organizations, and achieve results that become dated moments after they are posted. In this complex world, leaders cannot succeed with old tools. This workshop is designed for leaders who want to boost their performance to the next level. It will  more...

Computer Support Specialist ... IrDA, keyboards, mice and other technologies. System Resources Peripherals and Ports Installing and Configuring Peripheral Devices   Mass Storage Systems  IDE and SCSI interfaces for Hard Drives, CD-ROM and DVD technologies. Floppy Drives Hard Drives Floppy Disks, Thumb Drives and Other Removable Storage Devices Installing Storage Devices Upgrading and Optimizing Disk  more...

Designing the Data Tier for Microsoft SQL Server 2005 ...opriate and how to use them to optimize the use of system resources. Sections Common Scenarios for Row-based vs. Set-based Operations   Selecting Appropriate Server-side Cursors   Selecting Appropriate Client-side Cursors   After completing this module, students will be able to: Explain when cursors are appropriate and when they are not.   Explain the considerations for  more...

Relationship Management Up Down and Sideways ...e chain, developing peer-to-peer camaraderie or vying for resources and support from your own manager or other people within an organization. The ability to develop effective relationships is a stronger determinant of success than technical skill or proficiency. This course will show you the steps necessary to develop the ability to exert influence vertically throughout all levels of an  more...

Project Procurement Management ...students a detailed view of the processes used to acquire resources, to complete projects, and to ensure fulfillment of requirements. Students are introduced to the procurement acquisition and contract processes of project management, and to the details on contract administration. A systematic approach will aid students in developing an in-depth understanding of procurement and contracting  more...

Relationship Management: Up, Down, and Sideways The old adage ?it?s not what you know, it?s who you know? holds more truth than many of us would like to admit. Recent research has proven that the ability to develop effective relationships is a stronger determinant of success ? by 2 to 1 ? than technical skill or proficiency. Over the last decade the roles and expectations of the individual contributor have evolved from ?producer of work  more...

Project Cost Management The first step in successfully managing a project s costs is to have a project budget that realistically reflects the costs for executing the project. This course gives project managers the tools they need to develop reliable cost estimates by assessing necessary project resources, applying one or more cost estimating methods, adjusting the estimates based on resource availability and project  more...

Strategic Management: Understanding and Managing Complex Business Environments ...nd business model, analysis of an organization s internal resources, analysis of the external environment including market and industry dynamics, strategy development and evolution, and strategy-supporting organizational structures. Many underlying concepts that have traditionally formed the building blocks of a business and some contemporary topics are included and their significance is  more...

What's New in Microsoft Visual Studio 2005 for existing Visual Studio .NET Developers(Workshop) ...e to: Use My classes to access system and application resources   Visual C# developers will be able to Refactor code using the refactoring features   Lab: Programming using the productivity enhancements and language improvements in Visual Studio 2005 Unit 2: Building Managed Code for SQL Server 2005 This unit teaches students how to use Visual Studio 2005 to create managed code  more...

Secure Programming Techniques ...guidelines for code reviews and explain how to prioritize resources and time in large code bases * List available tools for source level security auditing and describe their limitations IAPS can customize security training to achieve specific organizational objectives by focusing on an organization's computing platforms, work environment and information confidentiality, integrity and  more...

Citrix Presentation Server 4.0: Administration ... Database The Clients for Win32 Accessing Published Resources with the Client for Web Accessing Published Resources with Program Neighborhood? Accessing Published Resources and the Server Desktop with Program Neighborhood Configuring ICA Connections and Sessions ICA Connection Configurations Configuring ICA-TCP Connections Setting Security Permissions Procedure  more...

Managing a Business Process Project This course in change management provides managers and business analysts with a systematic process design methodology. It merges the disciplines of BPM with Project Management enabling effective and rapid change across organizational boundaries. This simple, repeatable methodology includes universal PM and BPM-specific techniques, guidelines and tools. A hands-on workshop provides materials and  more...

Citrix MetaFrame Presentation Server 3.0: Management and Maintenance ...ned for singlepoint control of server farms, licenses and resources in large organizations, providing system monitoring and analysis, application packaging and delivery and integration with thirdparty Simple Network Management Protocol (SNMP) management consoles such as HP? OpenView?, Tivoli? NetView?, and CA Unicenter?. This course teaches learners the best practices required to effectively  more...

Citrix MetaFrame Presentation Server 3.0: Troubleshooting Enterprise Environments ...ned for singlepoint control of server farms, licenses and resources in large organizations, providing system monitoring and analysis, application packaging and delivery and integration with thirdparty Simple Network Management Protocol (SNMP) management consoles such as HP? OpenView?, Tivoli? NetView?, and CA Unicenter?. This course prepares you for troubleshooting deployment scenarios that may  more...

Effective Project Leadership ...ess situations quickly and accurately to maximize project resources and minimize project threats, this course will present the competencies needed to apply project leadership to create the positive project environment. Do you have the tools to provide project leadership? This course will provide you with the needed information to answer that question. Each student will complete a project  more...

Iterative Development and the Business Analyst ... producing key deliverables, managing risk and estimating resources for an iterative project. This course covers everything the Business Analyst needs to know to work effectively within a team employing iterative development as a project management methodology. Working in small groups, you will step through a case study learning what activities to perform and what artifacts to produce at  more...

Managing and Maintaining a Microsoft Windows Server 2003 Environment ...ledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows ServerT 2003 environment. This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. This  more...

Gateway Leadership Certificate Program ... interpersonal relationships and negotiations. Extensive resources for further learning will be provided throughout this module. Module 3: Building, Leading and Managing Dynamic Teams (4 days) The art of team leadership involves creating an effective team design, driving task accomplishment, nurturing individual and group potential; building effective team dynamics that maximize  more...

Oracle Database 10g Administration Workshop II ...Management to avoid long running query issues Managing Resources Creating a New Resource Plan Creating Resource Consumer Groups Assigning Users to Resource Consumer Groups Adaptive Consumer Group Mapping Using Sub-Plans to limit CPU Utilization Administering the Resource Manager Resource Plan Directives Automating Tasks with the Scheduler Creating a Scheduler Job Using  more...

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure ...work access. Lessons Troubleshooting Network Access Resources   Troubleshooting LAN Authentication   Troubleshooting Remote Access   Lab A: Troubleshooting Network Access After completing this module, students will be able to: Identify network access troubleshooting resources.   Explain how to troubleshoot local area network (LAN) authentication.   Explain how to  more...

Simulation of Real-World Project Management This is a dynamic and very interactive project management course. Working with proprietary simulation software and a case study that resolves around an entrepreneurial company, you will be challenged to satisfy the needs to achieve an aggressive time schedule and budget, with limited resources.  more...

Understanding Managing Conflict Conflict is a fact of life. By better understanding conflict and how it affects your working relationships, you can begin to make conflict work for you, not against you. This highly-interactive 3-day course will help you strengthen your ability to work creatively with all types of conflict and improve your effectiveness in interpersonal relationships and negotiations. Extensive resources for  more...

Cisco Certified Network Associate CCNA Boot Camp ...   Online Resource Center Providing Web-based resources before, during, and after your classroom training, our Boot Camp Resource Center gives students and instructors an online forum for sharing information. Features include:  Discussion forums in which students and instructors can post questions and answers  Question submission form by which students can privately ask  more...

Cisco? Certified Network Professional (CCNP?) Boot Camp ...0 PM.   Online Resource Center Providing web based resources before, during, and after your classroom training, our Boot Camp Resource Center give students and instructors an online forum for sharing information. Features include: Discussion forums in which students and instructors can post questions and answers Question submission form by which students can ask private  more...

Designing Security for Microsoft Networks ... Analyze security risks.   Design security for physical resources.   Design security for computers.   Design security for accounts.   Design security for authentication.   Design security for data.   Design security for data transmission.   Design security for network perimeters.   Design an incident response procedure.   In addition, this course contains three teachable  more...

Estimating & Managing Project Costs The first step in successfully managing a project s costs is to have a project budget that realistically reflects the costs for executing the project. This course gives project managers the tools they need to develop reliable cost estimates by assessing necessary project resources, applying one or more cost estimating methods, and adjusting the estimates based on resource availability and project  more...

How to Design Assessment & Evaluation Tools What are the most effective and cost efficient methods to identify the training and education needs for an organization? And, how do you ensure these programs are meeting performance outcome expectations? In this course you will learn how to design, administer, and analyze the results of six primary data collection tools. You will also learn how to conduct on-going validation analyses and assess  more...

Implementing and Administering Security in a Microsoft Windows Server 2003 Network ...ive Directory environment. Experience with organizational resources such as Web, FTP and Exchange servers, (not expected to have detailed knowledge) shared resources and network services such as DHCP, DNS and WINS also helpful.   Microsoft Certified Professional Exams No Microsoft Certified Professional exams are associated with this course currently. Course Materials The student kit  more...

Implementing and Managing Microsoft Exchange Server 2003 ...xchange Server 2003.   Manage data storage and hardware resources.   Plan for disaster and disaster recovery.   Back up and restore Exchange.   Perform preventive maintenance.   Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.   Prerequisites Before attending this course, students must have: Working knowledge of Microsoft Windows Server  more...

Installing Administering and Configuring Microsoft Windows XP Professional ...control the power usage of their computers, and by making resources such as files, folders, and Web sites available offline. Lessons Configuring Hardware for Mobile Computing   Configuring Power Management for Mobile Computing   Making Files and Web Sites Available Off Line   Lab: There is no lab for this learning unit After completing this module, students will be able to  more...

Instructional Design II: Creating Measurable, Performance-based Development Programs How do you create a course design and then ensure that your design results in specific, planned performance changes? This course provides some of the answers to that question. Instructional design that leads to predictable and measurable performance improvement and competency development can be as much a science as an art. This second of two courses teaches participants to create a  more...

Maintaining a Microsoft Windows Server 2003 Environment ...and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows? Server 2003 family. Who should attend This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. Prerequisites Before  more...

Managing a Microsoft Windows Server 2003 Environment ...ents with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server? 2003 environment. The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an  more...

Managing Microsoft Systems Management Server 2003 ...Site Architecture   Deploy SMS clients   Discover SMS resources   Collect inventory and monitor software usage   Query and report data   Distribute software   Implement Software Update Tools   Use SMS Remote Tools for client support   Work with SMS Hierarchies   Perform site maintenance, backup, and recovery tasks   Prerequisites Before attending this course, students must  more...

Microsoft Windows Server 2003 MCSA Boot Camp ...-299 Online Resource Center Providing web-based resources before, during, and after your classroom training, our Boot Camp Resource Center gives students and instructors an online forum for sharing information. Features include:  Discussion forums in which students and instructors can post questions and answers  Question submission form by which students can ask confidential  more...

Microsoft Windows Server 2003 MCSE Boot Camp ...  Online Resource Center Providing web-based resources before, during, and after your classroom training, our Boot Camp Resource Center gives students and instructors an online forum for sharing information. Features include:  Discussion forums in which students and instructors can post questions and answers  Question submission form by which students can ask confidential  more...

Microsoft Windows Server 2003 MCSE Upgrade Boot Camp ...00 PM.   Online Resource Center Providing web based resources before, during, and after your classroom training, our Boot Camp Resource Center give students and instructors an online forum for sharing information. Features include: Discussion forums in which students and instructors can post questions and answers Question submission form by which students can ask private  more...

Administering a Microsoft SQL Server 2000 Database ...  Create and manage user accounts.   Manage access to resources by using groups.   Configure and manage disks and partitions, including disk striping and mirroring.   Manage data by using NTFS.   Implement Windows 2000 security.   Optimize performance in Windows 2000.   For students who do not meet these prerequisites, the following courses provide students with the necessary  more...

Assessing Training & Development Needs to Support Business Goals The success of any business venture is dependent on the competencies or abilities of employees in reaching their goals. The ability to conduct a high level organization assessment for the purpose of identifying training and development needs is one of the most critical tools in supporting organizational efforts of growth and marketplace adaptability. Here you will learn how to conduct an  more...

Give your business permission to soar - Break through the damaging effects of stress The effect that stress has on us depends on how we handle it. This class will discuss some of the triggers and physiology of stress and suggest tools to try to take those limiting blinders off your business. The class will focus on an organizing and central intelligence within each of us that can lift us beyond our problems and into a new  more...