Online Resources eLearning

How to find training progams or providers ...classes. com is a free directory of training and learning resources. We are dedicated to helping you find the training program that's right for you. BTW: There's no need for you to login or register, that's just for the training providers! How to Find Training You can find your training on this site in several ways: By training category By provider or company name By provider  more...

THE ROLE OF HR AS BUSINESS PARTNER THE ROLE OF HR AS BUSINESS PARTNER  more...

RECRUITING RETENTION STRATEGIES RECRUITING & RETENTION STRATEGIES  more...

Talent Management Retaining Talent Talent Management: Retaining Talent Retaining talented employees is a constant challenge for any organization. The costs of turnover can be high. That's why talent retention is a strategic issue requiring focus, time, and resources. This course highlights the importance and benefits of putting effort into retaining talented individuals. It also covers ways to determine the causes of talent  more...

Directing Others Directing Others As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and  more...

Becoming a Manager Responsibilities and Fears ... the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect for the role. Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations  more...

Human Resources Fundamentals HRCI PHR ...Resources Fundamentals (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely  more...

Strategic Management HRCI PHR ...trategic Management (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR  more...

Affirmative Action and the EEO HRCI PHR ... Action and the EEO (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI  more...

Employment Management HRCI PHR ...ployment Management (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of  more...

Recruiting and Selecting Candidates HRCI PHR ...electing Candidates (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI  more...

Offers Contracts and Exit from the Organization HRCI PHR ...om the Organization (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of  more...

Developing Employees HRCI PHR ...eveloping Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you  more...

Developing Human Resources HRCI PHR ...Resources (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure  more...

Compensating Employees HRCI PHR ...pensating Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible  more...

Programs to Benefit Employees HRCI PHR ...o Benefit Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible  more...

Employment Relations HRCI PHR ...mployment Relations (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry  more...

Sexual Harassment at Work HRCI PHR ... Harassment at Work (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized  more...

Non-Unionized Workplaces HRCI PHR ...nionized Workplaces (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry  more...

Unionized Workplaces HRCI PHR ...nionized Workplaces (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are  more...

Health and Safety in the Workplace HRCI PHR ...ty in the Workplace (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI  more...

Risk Assessment and Prevention HRCI PHR ...ment and Prevention (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard  more...

HR s Strategic Role in the Organization HRCI SPHR ...ganization (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the  more...

Management of the HR Process HRCI SPHR ...HR Process (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR ...Employment (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and  more...

Strategic Approaches to Human Resource Development HRCI SPHR ...evelopment (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future  more...

Strategic Approaches to Total Rewards HRCI SPHR ...al Rewards (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs  more...

Strategic Approaches to Labor Relations HRCI SPHR ... Relations (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for  more...

Strategic Approaches to Risk Management HRCI SPHR ...Management (HRCI/SPHR) HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR) Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and  more...

Recruiting Talent Recruiting Talent One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. It's not enough to offer an appealing or unique product or service to your customers. A company's people are the new competitive advantage. Those responsible for staffing organizations are not only challenged with finding adequate potential  more...

Retaining Your Talent Pool Retaining Your Talent Pool Employee retention remains a critical issue that no corporation is immune to. For a company to remain successful and competitive, it must keep its biggest assets its people engaged and committed for the long term. It's a known fact that even the most lucrative compensation plan alone is not enough to keep your much-needed employees from moving on, so your  more...

Security in the Linux Environment Security in the Linux Environment Linux To describe methods for securing Linux system resources  more...

Managing and Troubleshooting Resources Managing and Troubleshooting Resources Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot resources  more...

Troubleshooting Windows Vista Deployments ...nnot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window Recovery Environment when Vista will not start. In addition, it explores troubleshooting operating system  more...

Configuring and Troubleshooting User Access on Windows Vista ...horization allows the user specific permissions to access resources on that specific computer or on the network. Vista also includes a new feature called User Account Control, which provides a way to elevate privileges on the computer to perform specific administrative tasks, such as install an application. This course discusses authentication and authorization, and how to troubleshoot them  more...

Oracle 11i Resource and Role Management Oracle 11i: Resource and Role Management Oracle To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them  more...

Oracle 11i Oracle Projects and Task Definition I Oracle 11i: Oracle Projects and Task Definition I Oracle To define project setup options and project types to manage project structuring, resources, and workflow  more...

Oracle 11i User-Defined Attributes Implementation Options and Utilization Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization Oracle To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources  more...

Fire and Explosion Hazards ... and others from fire and explosion hazards can help save resources, time, and possibly, lives. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the four fire elements; define ignitable, flammable, combustible, and oxidizer; identify five safety principles to protect against fire and explosion;  more...

Emergency Response and Spill Control HAZWOPER Emergency Response and Spill Control (HAZWOPER) This training describes how to respond to various emergency situations and describes control of situations both by the workers involved and by trained emergency personnel. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define "hazardous materials", recognize  more...

Emegency Response in the Workplace ...ities of the Emergency Response Team, identify additional resources for more information regarding relevant standard operating procedures for emergency response, identify the requirements for air monitoring during emergency response, specify general site security and control procedures according to the emergency response plan and the US Department of Transportation's Emergency Response  more...

Cisco CVOICE 8 0 Path Selection Calling Privileges ...ding redundancy in case of a link failure or insufficient resources on that link and a reduction in toll costs of a call. This course introduces the path selection strategies and methods to implement them. Calling privileges on Cisco IOS gateways are dial plan components that define the types of calls that a phone, or group of phones, is able to place. This course describes the concept of  more...

Discover Outlook 2007 Level 2 ...ing Schedule A Resource Add & Remove Attendees &Resources Respond To A Meeting Request Manage A Meeting Update A Meeting Cancel A Meeting Schedule Events Schedule An Event Use Calendar With E-mail Create A Calendar Entry From A Message Create A Calendar Snapshot Message QUIZ 3. ADVANCED CALENDAR  more...

Up and Running with Project 2002 Up and Running with Project 2002 Microsoft To discuss how to manipulate project tasks and resources in Project 2002 to produce a detailed project plan  more...

Project Data Management and Performance Project Data Management and Performance Microsoft Project managers often share Project 2007 data with other applications, such as Microsoft Excel and Microsoft Outlook. When importing and exporting information in this way, the information must first be sorted, filtered, and grouped to customize the information's appearance. Information also needs to be timely actual work performed, actual  more...

Advanced Customization with MS Project 2007 Advanced Customization with MS Project 2007 Microsoft With Microsoft Office Project 2007, project managers can define how project data is recorded, reported, and displayed, using customizable, built-in templates. They can also customize the interface by adding or removing tools from the application s default toolbars. And before project data is distributed, a project manager can format  more...

Specifying and Assigning Resources in Project 2007 ...Resources in Project 2007 Microsoft In Microsoft Office Project 2007, people, equipment, and materials are collectively referred to as "resources." A large part of a project manager's responsibilities is managing these resources, whether that be assigning resource work times, leveling resources that are overallocated, and overseeing the budgeting and costs of resources. This course  more...

Specifying and Assigning Resources Specifying and Assigning Resources Microsoft To define how resources are assigned, adjusted, and administered  more...

Planning Project Human Resources ...Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers  more...

Managing Project Human Resources ...Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team  more...

Estimating Activity Resources and Durations ...Resources and Durations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Resources, such as people, materials, equipment, facilities, money, or a combination of any of these, are fundamental in executing a project, and are required throughout the entire project lifecycle. Determining resource requirements is  more...

Getting Results without Direct Authority Reciprocity ...ssful, though, you need to know what others need and what resources you have to offer them that match those needs. Then the trade will be a valuable one. This course describes how to develop an effective give-and-take strategy so you can influence others to get the results you need. It also covers some possible objects of trades valued by others and available for you to offer. In addition, it  more...

Decision Making Tools and Techniques ...of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are available that can help you to formalize the process of identifying alternatives, carefully evaluating them, and finally making the best decision possible with the information  more...

Goals and Setting Goals ..., yet achievable. It takes into account the abilities and resources available and requires the goal seeker to make the best use of both. In this course, you'll examine the types of goals you can use to advance your career and personal life, learn to construct goals that are both challenging and achievable, discover how to embed the seeds of success within your goals, and explore ways to align  more...

Pursuing Successful Lifelong Learning Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...

Effective Relationships with Business Partners ...ree options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in the  more...

Illegal Insider Trading Simulation ...tuation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. As of the date reviewed, the content of this course is in compliance with  more...

Workplace Diversity Awareness Simulation ... During this simulation, you will be employed as a human resources generalist for a growing environmental design firm. Though the company complies with all equal opportunity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and  more...

Planning Managing Project Human Resources Simulation ...Resources: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned You're a project manager for a food and beverage testing company Hoit Laboratories. As a seasoned PM, you're currently managing a number of testing and development projects simultaneously. And each project and project team under your  more...

Incident Management Interactions ...r incidents one at a time, the loss of time, revenue, and resources is far too great to manage this way. Effective Incident Management is not just about resolving incidents as quickly as you can. It's about having the ability to identify and address widespread incidents, developing processes for handling categories of incidents as efficiently as possible, and taking proactive steps to address  more...

Using Surveys to Measure Customer Satisfaction ...required to do this accurately and appropriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place  more...

Leading a Customer-focused Team ...ader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of  more...

Green Business Planning Sustainability Strategies ...rganization must be willing to commit a great deal of its resources human, technological, and economic in order to plan, implement, and maintain a realistic green business sustainability strategy. Within organizations, the emergence of strong leaders, carefully laid plans, and innovative processes can help facilitate success in achieving sustainability goals. This course outlines a method for  more...

Introduction to Green Business Sustainability ...g increasingly vital in today's business climate. Natural resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more curious about the origins and environmental footprint left by the products they consume. Companies willing to accept the challenge of going green and adopting green  more...

Verifying and Building on Ideas ...d in the context of organizational needs, strategies, and resources. Some techniques that can help verify ideas are getting the opinions of key people and using simulations. Building on ideas continues the process of verifying ideas by helping to make those ideas more clear, relevant, and feasible. This course covers a variety of techniques used to verify and build on creative ideas. It  more...

Progressing through the Complex Sale Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at  more...

Managing Workplace Harassment Complaints Simulation ...tuation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Baker Donelson Bearman, Caldwell & Berkowitz, PC. As of the date reviewed, the content of this course is  more...

Dealing With Sexual Harassment Simulation ...tuation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. As of the date reviewed, the content of this course is in compliance with  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is designed specifically to address sexual harassment  more...

Effective Hiring Interviewing Simulation Effective Hiring & Interviewing: Simulation An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and  more...

Securing Access to Resources in Windows Server 2003 Securing Access to Resources in Windows Server 2003 Microsoft To outline the decisons and processes for securing networks using authentication and authorization  more...

Creating a High-Retention Organizational Culture Simulation Creating a High-Retention Organizational Culture: Simulation One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides  more...

Six Sigma Leadership and Change Management ... affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise leadership, knowledge about leadership roles and perspectives helps Black Belts perform their own roles as Six Sigma leaders, and also in their regular  more...

Planning and Implementing a Business Strategy ...vision, and communicate it to ensure there are the needed resources and strategic alignment to succeed. The second stage is to bring the team along and create the conditions for the strategy to take hold. This involves being aware of how often strategy fails to make it out of the starting block and succumbs to failure. In addition, managers need to know that the strategy is never static; it  more...

Introduction to Functions ...y think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT organization. The tools, systems, and networks they use, and the processes and tasks they perform must also be managed. Management of the technical assets and architecture, and management of how those  more...

Windows Server 2003 Managing the Server Environment Windows Server 2003: Managing the Server Environment Microsoft To outline the processes and considerations for monitoring and managing system performance, system services, software, file and printer resources, and IIS  more...

The Time Value of Money Investment Decisions for Non-financial Professionals ...sound financial decisions to allocate your organization's resources most effectively and ensure the best return possible on them. This course attempts to familiarize you with the concept of Time Value of Money and presents some effective methods to evaluate the desirability of decisions involving capital expenditures and investment. This course covers two of these methods Payback Period and Net  more...

The Essentials of Budgeting for Non-financial Professionals ...derstanding of budgets and their importance in allocating resources and guiding the activities in an organization. It helps you identify the characteristics of an effective budget and the key phases of the budgetary planning process. The course then provides a few examples of different types of budgets and the approaches to budgeting. Finally, the course takes you through variance analysis and  more...

Principles of Acct Finance for Non-financial Professionals ...nts for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and financial acumen is expected at every organizational level. Professionals and functional managers in every department and functional area should have a certain amount of comfort and familiarity with the basic accounting and  more...

Porfessionalism Business Etiquette Personal Accountability Porfessionalism, Business Etiquette & Personal Accountability Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to  more...

CISSP Domain Telecommunications Network Security ...fessional (CISSP) 2nd Edition Access to a company's resources through unauthorized means is the number one goal of most attackers. The security professional must understand the proper countermeasures in order to stop attacks on e-mail systems, over the network, and on the PBX. This course discusses the transport mechanisms, structures, and security measures used to ensure availability,  more...

Oracle Database 11g R2 Managing Databse Resources The Scheduler ...Resources & The Scheduler Oracle By using the Database Resource Manager, you have more control over the allocation of machine resources than is normally possible through operating system resource management alone. Many tasks in the Oracle environment need job-scheduling capabilities. Using advanced Scheduler features, you can exercise more control over various aspects of scheduling, such  more...

Oracle Database 11g R2 Managing Database Memory Performance Oracle Database 11g R2: Managing Database Memory & Performance Oracle Because there is a finite amount of memory available on a database server and on an Oracle Database 11g instance, you must pay attention to how memory is allocated. Also, database planning must include a balance between performance, cost, and reliability. You must consider the investment in the system architecture, which  more...

Operations Management and the Organization ..., planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success. This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of  more...

Lean Tools Techniques for Flow Pull Lean Tools & Techniques for Flow & Pull The Lean approach is to eliminate waste from an organization's production and fulfillment processes and to maximize every opportunity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool  more...

Configuring Access to Resources in Windows 7 ...Resources in Windows 7 Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680) Computer and network access configuration is a major part of a computer administrator's job role. They make sure authentication and authorization schemes, user control, and file access are properly configured on computers in their networks. This course examines authentication  more...

Cisco IINS 1 0 Network Security Principles II ...anization drives all of the steps taken to secure network resources. In order to create an effective security policy, it is necessary to do a risk analysis in order to maximize the effectiveness of the policy. Also, it is essential that everyone is aware of the policy, or it is doomed to fail. This course explains the principles behind operations security and how correct practices increase  more...

Incident Management Response Planning Testing Incident Management & Response: Planning & Testing ISACA Certified Information Security Manager Certified Information Security Manager® Preparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and  more...

Incident Management Response Introduction Resources ...Resources ISACA Certified Information Security Manager Certified Information Security Manager® Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This course examines what incident management is, how  more...

Configure File Print Services in Windows Server 2008 ...improve the provisioning and management of these types of resources. In this course we discuss file share features including Public Folder Sharing, Client Side Caching of offline files, and network printing resources. The course also explores management features such as disk quotas and file screening, reviews the use of the Distributed File System, and outlines the use of Windows Server Backup  more...

Social Engineering Sniffing Social Engineering & Sniffing Employees are often a major security concern in big business, as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity  more...

Communications Security in Windows Server 2008 ...e faster login times and more efficient access to network resources, especially over a WAN. This course discusses various policies, such as Group Policies, Default Domain Security Policies, Account Policies, and Password Policies, that are used to implement security in your organization. It also explains how organizational units can be used to apply the Group Policy settings to a specific  more...

Information Security Program Management Resources Implementation ...Resources & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® Once there is an information security program framework in place, the next step for an information security manager is to catalog the resources on hand, and to assemble the resources that are still required in order to implement the information security program. This course  more...

Information Security Program Development Resources ...Resources ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and the industry models that can be used as  more...

Information Security Program Development Metrics Implementation ...ogram, assuming you have created a sound strategy and the resources necessary for program implementation are in place. This course looks at policy and standards compliance, training and education, controls, life cycle integration, monitoring and communication, and the documentation that should be done at all stages of program implementation and monitoring. This course also examines what metrics  more...

Cisco Switch 1 0 Highly Available Networks Cisco Switch 1.0: Highly Available Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 network with high availability provides an alternate means of allowing constant access to all infrastructure paths and key servers. High availability is not only about adding redundant devices. It also implies planning with an eye on  more...

VMware Server Overview ...stall directly on top of a physical server, sharing their resources with the host, and with each other. VMware Server is a hosted virtualization platform that can be installed like an application onto an existing server, allowing the creation of multiple virtual machines. This course will examine the features of VMware Server, ESX, and ESXi, along with the current and legacy operating systems  more...

Linux Security Linux Security Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe methods for securing Linux system resources.  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of  more...

Cisco Route 1 0 Configuring Verifying Route Redistribution ...g updates compete with user data for bandwidth and router resources, yet routing updates are critical because they carry the information that routers need to make sound routing decisions. To ensure that a network operates efficiently, you must know how to control and tune routing updates. Since there is no one type of route filter that is appropriate for every situation, the more techniques  more...

Cisco Route 1 0 Routing Services for Converged Networks ... plan, you must have detailed network information, tools, resources, and a work plan. By selecting the proper tools and resources, as well as planning your work, you can make implementation of the network faster, more cost-effective, and capable of meeting high industry standards. This course examines the Cisco Enterprise Composite Network Model and discusses the traffic patterns in converged  more...

Server Application Virtualiztion in MS Win Server 2008 ...echnologies can help them reduce costs and administrative resources. This course covers key virtualization techniques that can be implemented in the enterprise infrastructure, concentrating on server and application virtualization. This includes virtual server consolidation using Windows Server 2008 Hyper-V functionality, as well as the management products available to configure the virtual  more...

Network Access in MS Win Server 2008 ...xternal users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the Routing and Remote Access, Network Policy Server, and Network  more...

Designing Data Security High Availability in MS Win Server 2008 ...his course explores features that help secure systems and resources, including the ability to use Group Policy to control the use of removable USB media, and the implementation of BitLocker Drive Encryption. Administrators should also consider the use of Active Directory Rights Management Services or the implementation of Encrypting File System to protect file resources. The course describes  more...

The Utilities Industry Overview Version 1 ... by incorporating technological advances, using renewable resources, preserving capital, and utilizing risk management procedures. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the utilities industry, as well as strategies for meeting some of those challenges. It will identify the main sectors of the utilities industry and  more...

Managing Experienced Managers ...w highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals. Managers with highly developed skills manage their teams and subordinates more efficiently, reduce overall employee turnover, and increase the organization's performance. In this course, you'll learn about a range of techniques for  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...your organizational capabilities - what unique skills and resources does your organization have and how can it effectively deploy these to deliver a sustainable competitive advantage? In addition, you need to consider your marketing activities - how relevant are your marketing objectives, given your organization's current and potential capabilities? And what kind of profile does the marketing  more...

Virtualization Management in Essentials 2010 ...ows midsized and small organizations to maximize their IT resources by consolidating them onto one server that can run multiple virtual machines, which can then be deployed throughout the organization for the employees. This course demonstrates how to use the Virtualization Management feature of Essentials 2010 to designate a host server and create and manage virtual machines, including how to  more...

HRCI PROFESSIONAL IN HUMAN RESOURCES HRCI PROFESSIONAL IN HUMAN RESOURCES HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR)  more...

HRCI SENIOR PROFESSIONAL IN HUMAN RESOURCES HRCI SENIOR PROFESSIONAL IN HUMAN RESOURCES HRCI Senior Professional in Hurman Resources (SPHR) Senior Professional in Human Resources (SPHR)  more...

Information Security Governance Developing an Action Plan Information Security Governance: Developing an Action Plan ISACA Certified Information Security Manager Certified Information Security Manager® In order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action  more...

Identifying Resolving Windows 7 Application Issues ...he inability of the installation program to access needed resources. Failures can often be resolved by changing a program configuration setting that is not supported. Software and programs that were compatible with Windows Vista, will most likely run properly on Windows 7, but it is highly recommended to analyze application compatibility moving from Windows XP to Windows 7. A number of tools  more...

Management Maintenance of Windows 7 Client Systems ...tor, Resource Monitor, and Task Manager. If CPU or memory resources are suspected to be causing problems, you may also want to leverage the Memory Diagnostic Tool or Windows ReadyBoost feature. For hard disk maintenance, the desktop technician will also want to be familiar with defragmentation and disk cleanup, the checkdisk and checkntfs tools, System Configuration Tool options, Device  more...

Troubleshooting Logon Resource Access Issues in Windows 7 Troubleshooting Logon & Resource Access Issues in Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician The desktop support technician is often called upon to help with logon problems and to set up or resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect credentials,  more...

Fundamentals of Organizational Behavior for the Individual ...hat such challenges give rise to. Whether you're in Human Resources, a manager of a large department, or the leader of your team, you have to be able to constantly improve the organizational dynamics in your workplace. To do this, you need to start with the individual, which means you need to be able to recognize and work with different individual behaviors, attitudes, and perceptions. This  more...

Cross-Functional Team Fundamentals ... an organization - such as Research, Marketing, and Human Resources who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions. This course provides a fundamental  more...

A Practical App 2009 Maintaining Operating Systems Windows 7 Update A Practical App. 2009: Maintaining Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems.  more...

Additional Active Directory Server Roles in Windows Server 2008 ...ich enhance an organization's ability to safeguard domain resources, extend external network access, and facilitate the use of a single sign-on solution. This course also describes enhancements to Active Directory Certificate Services, which include new Enrollment Agent Templates, Online Responders, and a new enterprise PKI management tool, and is one in a series that covers the objectives for  more...

The Fundamentals of Globalization Analyzing the Global Environment The Fundamentals of Globalization: Analyzing the Global Environment A global organization needs to be sensitive to the environmental factors that shape national and global markets. Awareness of conditions at national and global levels enables managers to respond appropriately to the constantly changing social, political, economic, and technological forces they will have to navigate.  more...

Access 2003 and the Web Access 2003 and the Web Microsoft To make Access databases use web resources with hyperlinks and data access pages  more...

Cisco IINS 1 0 Security Site-to-Site Virutal Private Networks ...remote employees, and business partners to your company s resources. It is a reliable way to maintain your company privacy while streamlining operations, reducing costs, and allowing flexible network administration. This course explains the fundamental VPN-related concepts and technologies, and describes how to configure an IPsec site-to-site VPN tunnel using both the command-line interface  more...

WPF Content Creation Management with VB 2008 ...ulate images, create and modify documents, and also share resources across applications. Specific areas covered include creating and configuring graphics, utilizing images and multimedia in WPF, creating and formatting documents, and utilizing binary and logical resources in WPF applications. This course is one of a series in the SkillSoft learning path that covers the objectives for the  more...

SQL Server 2008 Database Monitoring and Performance ...008 provides a Resource Monitor, which allocates specific resources, and a data collector, which collects specific data and stores it in a management data warehouse. In SQL Server 2008, concurrency issues may arise that require the administrator to intervene by detecting the locking issue and possibly terminating a process that could be blocking a session from performing its task. Concurrency  more...

Oracle Database 11g RAC Database Oracle Clusterware Admin Oracle Database 11g: RAC Database & Oracle Clusterware Admin. Oracle Oracle Database 11g has many tools available for administering a RAC Database and Oracle Clusterware, including Oracle Enterprise Manager. This course explains how to use Enterprise Manager cluster database pages to administer a RAC database and how to carry out various administration tasks on Oracle Clusterware. It  more...

Oracle Database 11g R2 Installation Oracle Restart ...e levels, reduced down-time, and more efficient use of IT resources as well as an increased level of performance and security. In addition it provides business intelligence and data warehousing. This course demonstrates how to install the Oracle Grid Infrastructure, use ASMCA to create disk groups, and create and manage ASM volumes and the Cluster File System. It also outlines how to install  more...

Operations Management Forecasting Capacity Planning ... levels of material, workforce, facilities, and financial resources to produce the desired products and services. Any adjustments to the overall capacity of operations are made based on long-range customer demand forecasts and the organization's current capacity to meet them. This course explores the basic concepts related to demand forecasting and capacity planning. It discusses the key  more...

Operations Management Operations Scheduling ...ng involves the distribution and use of an organization's resources - in other words, its human resources, equipment, and facilities - to produce the goods and services needed to meet forecasted customer demand. Two important activities within the scheduling function are loading and sequencing. Loading means assigning production-related work to appropriate organizational resources. Sequencing  more...

Operations Management Facilities Planning Management ...bout facility location must consider access to customers, resources, and utilities. Layout of facilities is determined by the nature of the organization, its production system, and the processes used for creating its products or services. When choosing the location and layout of a facility, service facility managers must be mindful of how products or services are delivered, so that customers  more...

The Oil and Gas Industry Overview Version 3 ...nges of supplying a non-renewable resource by finding new resources with improved technological, business, and diversification strategies. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the oil and gas industry, and strategies employed to meet some of those challenges. The course will identify the main sectors of the  more...

Techniques for Communicating Effectively with Senior Executives Techniques for Communicating Effectively with Senior Executives Understanding how to communicate effectively with senior executives is a valuable skill for any professional. How else will you pitch your great idea to your CEO or report on key successes or failures? What if you've got only a few minutes to get your message across? This course provides direction on how to carry out  more...

HR as Business Partner From Cost Center to Strategic Partner HR as Business Partner: From Cost Center to Strategic Partner Tactics or strategy - which would you invest in? Which creates more value for the organization? Every organization strives to be more effective and efficient in reaching its goals and objectives. In an ideal world, your strategy is well defined and aligned with the goals of the organization. HR has a seat at the executive table,  more...

HR as Business Partner Linking HR Functions with Organizational Goals HR as Business Partner: Linking HR Functions with Organizational Goals Fulfilling business and organizational goals is at the heart of transformational HR. Where transformational HR is in place, the HR function is directly involved in developing, refining, and implementing an organization's strategic goals. An organization can measure its success only if its end goals are well defined. To  more...

HR as Business Partner Managing Talent for Organizational Success HR as Business Partner: Managing Talent for Organizational Success An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct  more...

HR as Business Partner Using Metrics Designing Strategic Initiatives HR as Business Partner: Using Metrics & Designing Strategic Initiatives When HR aligns its initiatives with higher-level business strategy, your organization will be better positioned to achieve its goals. By becoming part of the strategic planning process, HR can help drive the future success of the company because, ultimately, all business objectives are met by the organization's people.  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks ... the operation of the VLANs and trunks. Sometimes network resources may be located far from where users might need them, and links between switches or between switches and servers can become heavily solicited. The speed of these links can be increased, but only to a certain point. Etherchannel is a technology that allows you to circumvent this issue by creating logical links made up of several  more...

Enterprise Data Cloud Interaction ...on This course provides a closer look at enterprise resources in the cloud and the use of cloud storage services. Cloud storage is of key interest to many consumers as it has a number of advantages over traditional data storage. Cloud-stored data is available from any location that has Internet access. However, depending on the type of business and data, some organizations need to  more...

Managing Resource Capacity in Project Server 2007 ...nagement is the ability to plan the right combinations of resources, skills, availability, and costs to get the task done. To do this without overlooking a task or under or over-utilizing a resource is a project manager's ultimate goal. This course identifies the types of resources available to both project managers and project teams, and the management tools used to ensure the most efficient  more...

Managing Resources During Difficult Times ...Resources During Difficult Times Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and potential reductions in staff as soon as possible to maintain their commitment to the company.  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels. This course is designed for the working or aspiring writer who wants to create compelling mystery fiction. The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and  more...

Five Quick Steps to Telecommuting ... agreement. Evaluation worksheets, a library of web-based resources, and tips from successful telecommuters help you develop your telecommuting plan while avoiding pitfalls The product of this course is a personal telecommuting plan that includes a presentation on telecommuting for your boss, a telecommuting agreement to serve as a basis for negotiations, a furniture and equipment list, and  more...

Just Write! Keeping a Journal ...ing experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal experience. Hint: Start writing today, before the first class. To begin a first journal, use an inexpensive  more...

Introduction to Technical Writing for Industry ...echnical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any time. After your writing assignment has been completed and submitted, it will be reviewed and returned with comments. The course is designed to help you become a professional technical  more...

Introduction to the Administration of a Medical Office ...HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the ?busy? professional in mind, the course also offers individualized assistance. The course is laid out in a ?4 week? time frame, assuming 5 hours per week; however, it may be completed in less or more time if necessary, dependant on  more...

Instructor Led-Search Engine Training Workshop ...ses, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this course. To be competitive on the Internet, your site must rank in the top 20 of the search engines  more...

Search Engine Training Workshop-Self Directed ...ses, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this comprehensive course. To be competitive on the Internet, your site must rank in the top 20 of the  more...

Certified eMarketing Associate Certification (CeMA) ...g certification recognized by a state office. Preparation resources will be e-mailed to applicants. Certification-a sign of competence and achievement in this field-is particularly important in a competitive job market. While relatively few advertising, marketing, and public relations managers currently are certified, the number of managers who seek certification is expected to grow. Source:  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...tive presence, as well as an extensive array of tools and resources to ensure that they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums and chat rooms,  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...tive presence, as well as an extensive array of tools and resources to ensure they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums, and chat rooms that  more...

Overview of Legal Nurse Consulting This course is designed for registered nurses interested in Legal Nurse Consulting. In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...ys readily available through the use of email. Additional resources, articles and websites related to the RoboHelp community will be supplied to all participants. EDUCATIONAL DISCOUNT INFORMATION When you sign up for this class, you become eligible to purchase RoboHelp (Full Version) for only $499 (regularly priced at $899) plus shipping charges. If you are registering through an accredited  more...

Learn How to Repair Computers: Get Certified in 7 weeks Discontinued. This course has been replaced by Course Number 3509.If you do not see this course listed contact customer service at EST. Have you ever wished you knew enough about computers to repair them? Are you tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you  more...

Getting Started With Project 2000 This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will  more...

Microsoft Project 2002 Level 1 This course introduces students to the various tools in Microsoft Project 2002 that allow them to become more efficient project coordinators. This course introduces students to the various tools in Project 2002 that allow them to become more efficient project coordinators. You?ll enter task information, work with task relationships, examine various task types, define working times, assign  more...

Windows NT Introduction ...resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

How To Master Team Building ...description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET EXPLORER  more...

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea ™s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...

Personal Financial Planning ...rovide guidance for planning and using personal financial resources. It gives tips and worksheets for setting financial goals, managing credit and debt, building your assets, and limiting your financial liabilities. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Without wise financial planning, the future may not be what most  more...

Succeeding as a Supervisor ...izationa ™s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for  more...

A Day 4 - Chapters 14-18 ...also explains networks and how to configure TCP/IP, share resources and drives in the different Windows operating systems, create paths, identify network components, and use the Internet. There are also sections on system maintenance, virus protection, and backups, as well as a complete section on building a PC from scratch. Finally, this section covers the documentation, telephone, and on-site  more...

Starting A Business?: How To Develop An Effective Business Plan ...n Business Plan can be used by your company to: 1) secure resources and/or investment funding, 2) provide a `road map` that guides all company activity, 3) integrate the activities of all functional departments within the company, 4) assist in achieving the company`s strategic and financial goals, and, 5) provide a control mechanism to determine if the company`s activities are `on course` to  more...

Newsletter Writing for Non-Profit Organizations The Student will learn how to create a quality newsletter from concept through mailing on a limited budget. Non-Profit Organizations have unique budgetary issues when it comes to collateral materials such as newsletters. Often an information source as inexpensive to produce and distribute as a newsletter is overlooked due to misunderstanding the amount of work and expense involved. In this course  more...

Discover Your Talents To Work From Home Using online tools and resources, find your place in the work-from-home world!  more...

An Introduction to Linux A Workshop Approach This Web-based course provide users with a hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a  more...

LBD: Assessment and Instruction Provides an opportunity to explore the variety of teaching methods, technology, media, resources, and materials that may be used for effective teaching of students with learning and behavior disorders.  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

Significantly Increase the Value of Any Property--Instructor-Led ...city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

HIPAA Privacy Training & Certification Program ...ation for many health plans, service providers, and human resources professionals as these rules create significant limitations in the way that certain health information is maintained and transferred. HR professionals, including in-house HR personnel, consultants, advisors, service providers, and administrators need to learn the various requirements in order to ensure compliance. The HIPAA  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

Cafeteria Plan Training & Certification Program Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...

OSHA Training & Certification Program Learn how to adminster the federally-mandated OSHA rules and earn a "Certified OSHA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Occupational Health & Safety Act (OSHA) has various and multiple requirements for workplace safety and reporting accidents. Our OSHA  more...

Supervisor`s Role in Preventing Accidents ...th ISO standards, production goals, launch targets, human resources, and more. And that ™s just before lunch. Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that?s just before lunch. In our OSHA safety-training program, the Supervisor?s Role in Preventing Accidents, we  more...

Java 2 -- Advanced Java ...asses that are used to grant permissions to access system resources. This unit also discusses the security policy implemented for a Java application environment. Finally, you will learn about the security tools in Java, how signed applets work, and how to apply a secure signature. The third unit explains the concept of Internationalization. You will learn about the functions of the Locale  more...

Java 2 -- Advanced java.lang & java.util Packages ...Resources at Run Time, The Reflection Package, The jar Utility. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ), setErr( ), and loadLibrary( ). You will  more...

Blackboard Basics for K12 ...Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and discovering the environment from all aspects possible. This course will help you  more...

Online Research Techniques ... specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located  more...

Integrating Technology in the Classroom This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...

Making Effective Screenshots: Saving Time, Increasing Impact This class addresses beginning technical writers, managers looking to improve quality and efficiency, and all those who deal with screenshots. We will show you how to make screenshots, increase their impact, place them in manuals and online documents, and choose the appropriate tool. Making Efficient Screenshots: Saving Time, Increasing Impact Screenshots are a powerful way to convey information  more...

Selling Vacation Packages and Tours - Instructor Led Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures.  more...

Hotels and Lodging - Instructor Led Earn great commissions by booking your client ™s hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures.  more...

The Cruise Market - Instructor Led Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures.  more...

Advanced Certificate in Technical Writing ...xt as well as an instructional web site to bring together resources, exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards the art and craft of technical writing. Overview of Instructional Website You will have at your disposal an instructional website that provides supplemental information relative to the subject area. You can choose from a variety  more...

Build Your Own BIZ - Customer Service Strategies ...oviding. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity  more...

Build Your Own BIZ - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Choosing a Renewable Energy Installer ...nsiderations, including what you can do to help. Numerous resources are provided for students to locate installers, and these are built into the class as activities. Student has access for 30 days but may complete the course sooner. This class presumes familiarity with different renewable energy technologies and costs. For information on which application works best for your needs and thorough  more...

COBRA Training & Certification Program Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Complete Paralegal Training Program (Self-Paced) ...to opportunities to network for working possibilities and resources after you are working. The complete course also covers broader and more general issues directly relevant to the profession, an overview of American Law, court systems and litigation. It covers information on how to do interviews (interrogations), legal writing, research, the use of citations and preparation of the documents  more...

Conducting Business in Latin America ...understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in Latin America Welcome to Conducting Business in Latin America! As business interaction between the United States and Latin  more...

Customer Service Plus ...rses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly  more...

Delegation - Leveraging Through Others ...train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...ur instructor, 38 modules of instruction, and a wealth of resources and information prepare you for success as an independent MT to work either at home or in any healthcare facility. This course contains a wealth of resources and information that give you the skills for success as an independent transcriptionist, including a module on how to prepare for the certification examinations issued by  more...

Find and Purchase Income Producing Properties--Instructor-Led ...city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

Find and Purchase Income Producing Properties--Self-Directed ...city of Empire City. You have access to many of the same resources in Empire City that you would use in your own city: real estate web sites, property listings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to  more...

FLSA Training & Certification Program Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and  more...

Front Desk Agent- Instructor Led ...s, skills, practical exercises, suggested career path and resources to aid the participants in their choice to become a front desk agent. The program is based on current occupational standards. Take the course at your own pace - so long as the course is completed within 90 days of registration. Do the lessons at any hour of the day or night. Send or retrieve information 24/7. No need to  more...

Grant Writing Basics ...t just free money, but require an investment in planning, resources, commitment, and sustainability. Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. Grants also have added benefits for the library in addition to  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

Legal Transcription Training This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for  more...

Nutritional Information Resources for Librarians ... diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between certain types of fats, resources  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Project Management Concepts and Strategies This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be  more...

Project Management Professional- (Self Directed) ...t management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course can be completed as quickly as you care to. 90 Day course access is given to the student. Suggested time of completion is 3 weeks. "Project Management Professional" is a course  more...

QPR Suicide Triage Training This American Psychological Association approved course provides an introduction to suicide risk detection, suicide risk assessment and suicide risk management from a medical and psychological.This course can be completed sooner or later than the published 1 week completion date. Student has 1 year access to this course. QPR Suicide Triage Training This American Psychological Association course  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Sales Management Strategies & Tactics ...rs. The course deliberates on how best to use Sales Force resources for achieving significant revenue and profit. Welcome to our Sales Management course This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course intends to add to your managerial knowledge and skills in the context of the personal  more...

SalesPlus ...rses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly  more...

Technical Communication Industry Certificate - Mastery Level ...y towards technical communications. This course provides resources and information that will enable you to advance your skill set to a mastery level. We invite both experienced and novice technical communicators to enhance your skill set and become familiar with the concepts presented in this comprehensive program. After completing all nine modules, you will have gained a well-rounded  more...

The Art of Active Listening ...rses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly  more...

Understanding Globalization: Preparing for the 21st Century Interactive course covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This  more...

Build Your Own BIZ - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ - Bootstrap Marketing ...duct or service. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas: Marketing basics Creating a marketing plan Defining your target audience Determining marketing channels (viral marketing, digital merchandising, trade shows, Internet marketing, E-mail marketing, newsletters and more) Creating marketing strategies  more...

Build Your Own BIZ - Branding and Beyond ...etition. The class includes video, text, and downloadable resources. Description of Course Branding and Beyond explores the following areas: What is branding? How branding works Choosing a strong name Protecting brand names Distinguishing differences Comparing competition Strategies for brand specificity Using image in advertising Value proposition Activating the brand The Branding and Beyond  more...

Build Your Own BIZ - Crisis and Continuity Planning ... action. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity  more...

Build Your Own BIZ - Customer Service That Sells ...oviding. The class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer service fundamentals Defining and measuring customer service How to hire customer service oriented employees How to train for great customer service  more...

Build Your Own BIZ - Dynamic Workforce Management ...s goals. The class includes video, text, and downloadable resources. Description of Course Dynamic Workforce Management will explore the following topics: Articulating your vision to your workforce Choosing a management strategy that works for your business Managing Stress, Time, and Conflict Verification of Financial Statements Developing Your Leadership Skills The Dynamic Workforce Management  more...

Build Your Own BIZ - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ - How to Borrow Money ...onsibly. The class includes video, text, and downloadable resources. Description of Course How to Borrow Money will explore the following topics: Positioning your business for borrowing from a bank Who to approach How to approach a bank Business banking versus commercial lending Business borrowing in a nutshell The approval process Structuring a business loan Loan types The How to Borrow Money  more...

Build Your Own BIZ - How to Fire ... arises. The class includes video, text, and downloadable resources. Description of Course How to Fire will explore the following topics: Decrease the need for terminations The cardinal rules of corrective action and termination Using progressive discipline Making the firing decision systematically Planning and preparing to terminate in advance Conducting a discharge meeting Following through  more...

Build Your Own BIZ - How to Hire ...estment. The class includes video, text, and downloadable resources. Description of Course How to Hire explores the following areas: Evaluating the need to hire Deciding how to proceed Confirming the job description Soliciting and screening candidates Planning the interviews Conducting the interviews and analyzing results Checking, selecting, and confirming the hire Following up with candidates  more...

Build Your Own BIZ - Networking ...success. The class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline assessments Managing your relationships Giving value First and lasting impressions Conversations Event networking Networking through individuals Fostering and maintaining relationships Creating a networking action  more...

Build Your Own BIZ - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ - Selling Skills ...lose more sales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales skills Types of sales Anatomy of a sale How to set sales goals Target your audience Know your customer Sales tools Sales strategies Close the deal Growing a sales team Compensating a sales team Tips for sales manager The  more...

Build Your Own BIZ - Teamwork ...vantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs to succeed Defining team effectiveness Other aspects of teamwork Virtual  more...

Build Your Own BIZ - Using Financial Statements ...usiness. The class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four Primary Types of Financial Statements  more...

Build Your Own BIZ Comprehensive Certificate ...Customer Service, Finance, Sales and Marketing, and Human Resources. FREQUENTLY ASKED QUESTIONS What is Build Your Own BIZ?? Build Your Own BIZ? is a comprehensive Web site that provides small business owners with timely expert advice, actionable templates, and mission-critical insights to daily challenges in the following areas: Business Operations, Customer Service, Finance, Human Resources,  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ... discharge summaries. Using reference materials and other resources efficiently. Editing and proofreading techniques. Understanding professional issues in medical transcription. Grammar and punctuation review. The professional healthcare team includes physicians, nurses, therapists, technicians, dietitians, and other healthcare support staff. A vital member of this team is the Medical  more...

Protecting Students in the 21st Century: What You Need to Know ...nts, safety plans for teachers, and a self-assessment and resources for parents. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Protecting Students in the 21st Century: What You Need to Know The Protecting Students in the 21st Century Library is a comprehensive, online internet safety  more...

Certificate in Professional Technical Communication ...or this course although there are ample links to multiple resources. You may complete this program a quickly as you care to but it is advised that you work your way through each lesson in a systematic manner. It is recommended that you take 6-10 weeks to complete the full Certificate in Professional Technical Communication Program.Types of Document Different types of technical document  more...

Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...

Managing in a Global Business Environment Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Building a Firm Foundation The behavioral-based interviewing process begins with laying a firm foundation for success. Before you bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and  more...

Screening Applicants You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals  more...

Preparing for the Behavioral Interview Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...

Conducting the Behavioral-based Interview Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the  more...

Preparing as the Interviewee Interviewing isn't what it used to be. Today's interviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral  more...

Experiencing the Behavioral-based Interview How will you know if you're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be  more...

What to Consider When Hiring Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major  more...

Interviewing Effectively The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview  more...

Securing Resources in the WebSphere 5 0 Environment I To give an overview of J2EE, EJB, and web application security in WebSphere  more...

Configuring WebSphere 5 0 Resources To demonstrate how to configure JMS resources, data sources, JavaMail providers, and resource environment providers in WebSphere  more...

Securing Resources in the WebSphere 5 0 Environment II To outline the processes for securing system services and configuring Java 2 security and JAAS in WebSphere  more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources  more...

Analyzing Requirements and Resources for Microsoft Exchange 2000 Server To identify what company requirements and resources need to be analyzed before a messaging solution can be designed  more...

Firewalls and Access to Internal Resources with Microsoft ISA Server 2000 To describe securing the ISA server and explain publishing  more...

Windows 2000 - Managing and Securing Resources To enable students to design suitable administrative structures for Active Directory, to design security for users and groups, and to explain the resource and data security requirements for Windows 2000 computers.  more...

Windows 2000 - Communication and Remote Access Security To enable students to design protocol-level security, to secure network services, to secure connections from remote users and remote offices, and to provide remote users with secure access to local resources  more...