Resources Telephone Seminars

DISC Training and Certification ... in the worlda ™s fastest growing professional human resources assessment and development tools. You will become a Certified Human Behavior Consultant and accredited to purchase DISC products at wholesale prices, produce your own reports, and conduct training using any of the assessment profiling and surveying tools. As a Certified Human Behavior Consultant, you will be able to: *  more...

Current Issues in Wetland Delineation ... with Clean Water Act Section 404 regulations and wetland resources needed to develop comprehensive permit applications and build sufficient time for regulatory compliance into project schedules. Similarly many project opponents who grasp the regulatory process are adept at identifying inconsistencies in the implementation of the delineation process. This live audio conference helps the  more...

Intermittent Leave Under FMLA BenefitsMany employers are confronted with various issues related to intermittent leave under FMLA. This live audio conference will help front line personnel identify and handle intermittent leave issues. The program will address the legal and human resources issues confronted by employers and provide practical steps and procedures for employers to follow. This live audio conference is designed  more...

Water Audits and Nonrevenue Water Reduction Methodologies ...cluding Phoenix, Las Vegas and southern California. Water resources available to the areas are fully allocated and becoming more expensive to obtain and deliver. In addition, these areas have been subject to multiyear droughts requiring water conservation interventions. In the older, northeastern portions of the country, aging water delivery infrastructure is subject to breakage, leakage and  more...

Response to Intervention: Addressing Emerging Issues ...ce will provide an overview of the important concepts and resources that support a state and district's implementation. Learning Objectives: - You will be able to review three models of RTI and implementation components. - You will be able to discuss controversies in RTI. - You will be able to recognize challenges for states and local districts with implementation. This live audio conference  more...

Online Collection Techniques: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that  more...

Developing a School Wellness Program BenefitsAs many of you are aware, childhood obesity is one of our nation's leading health threats. Today, about 1 in 3 children and youth (ages 2-19) in the United States is already overweight or obese -- that's nearly 25 million young people. - Disappearing recess: Nearly one-third of elementary schools do not schedule recess on a regular basis. - Less physical education: 92% of elementary  more...

SAS 117: Compliance Audits BenefitsSAS 117, issued in December 2009, establishes standards and clarifies the auditor's responsibility in auditing and reporting on an entity's compliance with applicable governmental auditing standards. Attend this live audio conference to gain an overall understanding of the requirements of AU Section 801 and learn new auditor and management performance and reporting requirements. Learn  more...

Is a Benefits Portal Right for Your Company? BenefitsIn this session, you will get an overview of the latest trends in benefit portals and how a benefits portal can improve employee engagement, drive employee self service and streamline benefits administration. Demonstrated by best practice models and live examples, you will leave with a real-world understanding of benefit portals and 'next step' ideas to introduce or further advance this  more...

Federal Cases From Pleading to Judgment for Paralegals BenefitsThe litigation process, from the beginning of a dispute, through pleading and discovery, to the culmination of a final judgment, is a long and complex process. The most seasoned paralegals and attorneys must juggle deadlines, control the pace of their case, meet the expectations of clients and anticipate their opponents' next move. In this high-stakes chess game, paralegals and attorneys  more...

Document Retention and Destruction: What Human Resource Professionals Must Know ...is one of the most difficult and tedious tasks that human resources professionals need to perform for their organizations. Knowing the proper procedures to follow to document employees in the workplace is a key skill needed by most human resources professionals. This live audio conference will provide you with information on the key concepts and issues surrounding proper employee documentation  more...

How to Sell to the U.S. Government ...e to get through to decision makers, or valuable time and resources are wasted responding to bids that fail. This live audio conference demystifies the federal contracting process and identifies a step-by-step process to increasing sales to the U.S. federal government. We will clearly identify how to find the agencies, offices and people who buy specific services and products. We will cover the  more...

Considering Medicare's Interest in Future Medical Expenses While Avoiding MSA Overfunding BenefitsThis live audio conference will focus on Medicare compliance in workers' compensation and liability cases in which future medical expenses are likely to be incurred. We will explore the legal obligations of injured persons, insurers, and employers in compliance with the Medicare Secondary Payer Act when settling workers' compensation and liability cases. Explore alternatives to submission  more...

The WE in Wellness--5 Skills Every Case Manager Should Know for Effective Case Management ...ts. - You will be able to discuss teaching techniques and resources available for client education. - You will be able to identify barriers to wellness. - You will be able to describe management of client expectations of wellness and chronic health problems. This live audio conference is designed for registered nurses, LPNs, directors of nursing, administrators, nursing assistants, directors,  more...

Making Friends: Social Understanding for Students with Autism and Asperger's ... butterflies.' Dr. Norall would like to give teachers the resources to help a child with Asperger's Syndrome or ASD build lasting relationships in their school environments. This program will introduce strategies that were found to be successful while developing the social skills group, Friends' Club. The program will describe the 'lessons learned from Friends' Club' and what strategies  more...

Smartphone Policies For The Health Care Industry BenefitsThe proliferation of smartphones in the workplace have created legal compliance issues for many employers, ranging from how to monitor and control usage during working hours, to how to protect company information being disseminated by such devices. Many of these issues are even more acute in the health care industry because of the 24/7 nature of the facilities, and the regulations  more...

Difficult and Disruptive Students ...d administrators. Left unchecked, they can consume school resources with little improvement, feel left out and unappreciated, and are at increased risk for unemployment, problems with the law, depression, and substance abuse. Knowing how to identify these students early on, understanding the nature of their problems, and implementing positive strategies can literally be a life-changing event  more...

Self-Auditing Your Employee Benefits:A Guide to What May Need Fixing BenefitsStaying in compliance with the numerous complex requirements and the specific terms of your employee benefits plans is a monumental task. It is easy to have your time consumed by the day-to-day issues and questions that arise under your benefit plans and the typical annual processes and compliance requirements already in place. It is difficult to take the time to step back and ask what  more...

Changes to Cafeteria Plans: What You Need to Know to Prepare BenefitsThe IRS recently issued new rules which replaced portions of the old regulations. These new rules are exciting but require you to review and act on your old documents. The information provided in this live audio conference will assist you in decisions for the upcoming plan year and how to prepare for the changes. This live audio conference is designed for human resources and benefits  more...

Microsoft Project Best Practices: What's New on the Desktop ...eriod, the demands for managing construction projects and resources have increased significantly. Such demand warrants an even greater set of new and enhanced features to meet the demands of today's project and resource managers. Please join Daniel T. Renier from Milestone Consulting Group, Inc. for a 'what's new' review of Microsoft Project 2010 on the desktop. Since this is the most  more...

Managing Employees' Pre-Existing Conditions: Strategies for Reducing Injury Losses ...new work-related injuries. You will also obtain practical resources and strategies for managing workplace injury claims of employees with pre-existing health conditions. This audio conference will help you comply with state and federal laws, manage injury claims more efficiently, and get workers back on the job sooner. This audio conference is designed for workers' compensation administrators,  more...

How Can End-of-Life Planning Resources Benefit Your Workplace? ... conference helps the employer evaluate and enhance human resources programs and policies to assist workers who will face caregiving, serious illness, grief and loss, and end-of-life planning. Potential solutions include training existing human resource personnel, increasing the awareness of managers and training them to assist employees in need, and monitoring the costs of end-of-life  more...

Keys to Understanding Land Records ... title, off-record interests, rights and claims, and what resources are available to the purchaser and lender concerning minimizing risks associated with the title. Learning Objectives - You will be able to describe classifications of legal descriptions. - You will be able to identify available sources of land record information. - You will be able to explain risk reduction and transaction  more...

Anatomy of a Natural Resources Damage Claim ...resources damage claims are an integral part of the environmental clean up and restoration process. Federal, state and tribal natural resource trustees have stepped-up their activities with respect to the natural resources damage assessments process and in their efforts to recover for alleged damages. Trustees are forging forward with assessment activities, involving themselves in certain  more...

Creating a Payroll Manual: Putting Your Procedures Into Writing ...d is too much versus not enough. We will also address the resources that can be used so you are not reinventing the wheel - tips to save you time and energy when documenting your procedures. At the end of this audio conference, you should be able to start creating payroll procedures or updating the procedures you already have. This audio conference is designed for human resource managers,  more...

Web Research Beyond Standard Search Engines ...tronic information can be a burden on an attorney's legal resources. Free legal Internet resources should be a tool all attorneys use quickly and effectively. This teleconference will provide you with the knowledge and skills necessary to use the Internet more effectively and efficiently. Although the volume of information available on the Internet can be overwhelming, increasingly it is  more...

Land Development Right Transfer Issues and Complexities ...ay for permanent protection of these and other threatened resources. Working though the zoning code, TDR helps implement the preservation as well as the development goals of a community's land use plans. When TDR works, property owners are compensated for voluntarily conserving their land and developers are able to achieve more profitable levels of development despite contributing to off-site  more...

Reverse Auctions: Current Issues and Opportunities ...ne in the private sector and in saving precious budgetary resources in the public sector. How can you achieve 5 to 20 percent or more savings on much of what your organization spends on products and services? The answer is quite simple - look at where you can effectively apply reverse auctioning in your procurement operations. This teleconference will provide an executive briefing on how to  more...

Strategies to Utilize Web 2.0 BenefitsIn an era where Web 2.0 is revolutionizing the social dynamics of our society, the HR professional must respond to the changes this new technology is bringing to the workplace. This teleconference will present a practical framework for understanding Web 2.0 and provide insight into a number of best practices that explore a variety of strategies for leveraging the power of this technology  more...

Landlord and Tenant Law: Commercial Tenant Bankruptcy Considerations ...y find themselves with diminishing cash flows and limited resources to satisfy their obligations to their landlords, leaving both grappling with tough decisions, including whether to renegotiate the existing lease, terminate the lease or exercise other remedies upon default. This teleconference will explore the rights, remedies and strategies of landlords and tenants when presented with such a  more...

Internet Research for Paralegals ... for a vast array of legal materials with new or changing resources appearing online regularly. However, not all legal resources available on the internet represent authoritative or relevant information to the legal researcher. Legal web sites organize information in different ways; documents appear in a variety of file formats; and search engines may or may not index legal materials in concert  more...

Building Information Modeling: Planning, Design and Legal Considerations ...y from this teleconference with some solid concepts, some resources for more exploration, an update on the state of the art and best of all, some examples and ideas about how to make your next BIM project successful. Learning Objectives - You will be able to explain better decision making, data, design, coordination and collaboration. - You will be able to identify legal and contract  more...

Avoiding Exposure Under The Illinois Wage Payment And Collection Act BenefitsAre you paying your employees correctly? Maintaining proper pay practices has always been challenging due to the highly technical and often changing regulations in this area. Unfortunately, as the number of wage and hour lawsuits continues to spiral out of control, keeping abreast of the current rules and legal developments regarding pay practices has now become a matter of basic survival.  more...

Recognizing Child Abuse ...assist in dispelling some of these myths and will provide resources so that you can feel more confident with how to respond and how to recognize a possibly abused or neglected child victim. Learning Objectives - You will be able to define child abuse. - You will be able to recognize signs of child abuse. - You will be able to describe the role of the SANE nurse. - You will be able to discuss  more...

Developing a Sound HR Metrics System ...zations? How do we measure the effectiveness of our human resources department? Utilizing proper metrics and benchmarking can provide the answers to these questions. Attend this teleconference and learn the importance of demonstrating HR's value to the organization, ways to avoid pitfalls in HR metric systems and how to align HR programs with business needs. This teleconference will  more...

How to Set Pay Ranges That Are Fair and Effective ...is arduous task often becomes the responsibility of human resources. Without effective systems in place and data available, employee compensation can run counter to efficiency and performance objectives set by the organization. The implementation of market-based pay structures is increasingly necessary in order for organizations to remain competitive, administer compensation fairly and easily,  more...

Working With Challenging Parents: Strategies and Techniques ...nd are not resolved, all parties lose out. Valuable time, resources and reputations can be snagged in a spiraling power struggle or in seemingly endless efforts to engage the demanding or avoidant parent. Staff can become demoralized, defensive and protective of their positions; parents lose trust and hope. The child is caught in the middle. This teleconference examines a spectrum of  more...

How to Successfully Identify, Propose, Win and Manage Government Contracts ...l government. They also do not know of the many tools and resources at their disposal. This teleconference provides those responsible for or trying to penetrate the federal government market space with valuable insight into the intricacies of the federal government acquisition lifecycle. It also helps you understand necessary information regarding the regulations and guidelines governing the  more...

How to Succeed at Selling to Difficult Customers BenefitsCustomers today are more demanding than ever. Some will bully you to get price concessions. Others will put off decisions until you cave in. A few will even embellish the truth. Many won't think twice to take their business elsewhere if you can't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and  more...

Noncompetition Agreements for the HR Professional: Protecting the Company's Business Resources? ... simply, the most effective way to protect your company's resources against the actions of departing employees is the noncompete agreement. But effectively using noncompetes requires knowledge of your and other states' laws, and good decisions both in the design and enforcement of the noncompetes. This teleconference will give you the tools to start effectively using noncompetes or, if you  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Emerging Trends in Infrastructure Finance - The Stimulus and Beyond ...ced infrastructure comes to an end because of diminishing resources, alternatives must be explored. Governments in Canada, Australia and the United Kingdom have long recognized the need to look for alternative ways to develop and construct both transportation and social infrastructure (schools, hospitals, prisons, etc.), but this concept is just starting to gain some acceptance in the United  more...

Best Practices in Commission Pay Plans ...rsonally communicates the strategy of the organization to resources that have direct impact on financial performance. The design and deployment of a new commission plan can create a 5-10 percent uplift in revenue in a single year. However, mistakes in commission plan design are quite common and can have disastrous effects on performance. Help your company avoid sales force turnover,  more...

A Road Map to Greening Our Residential Buildings: National Green Building Standards Review BenefitsIn this teleconference, you will uncover the hidden opportunities across our largest environmental problem areas in residential buildings. We will uncover how we are missing substantial ways to save energy, water and money, and discuss the new national green building standards that will affect you and your industry. You'll be exposed to new data and connections you've never seen before and  more...

Access Management Design and Development ...cess design and development you will be provided with the resources to retrofit existing access problems, quantify the correct number of access points, establish safe spacing between access driveways, financing techniques and the role of access management in land use development. Learning Objectives You will be able to review benefits of access management. You will be able to define access  more...

Affordable Housing: Finance and Development, How to Maximize the Available Resources BenefitsToday's housing market has been severely impacted by the subprime mortgage crisis and a downturn in the general economy. As a result, finding capital and equity to build affordable housing has become more and more difficult as investors sit this one out while the market stabilizes. This teleconference will highlight the issues, problems, causes, recent trends, what can be done and what is  more...

Internet and Email: Monitoring Employee Conduct ...ted the ability to access seemingly limitless information resources and has changed irrevocably the way business is conducted. Companies literally have the world at their fingertips. The ever increasing developments in technology will only add to the level of access to information that companies can collect and consequently use. The communication and information advancements of the 'infotech  more...

Reductions in Force Litigation Update BenefitsWith the continued recession, employers have been faced with significant challenges to reduce costs. Since personnel accounts for a major proportion of overhead, one possible area of consideration is that of a reduction in the workforce. While reaching and implementing such a decision will, in optimum circumstances, involve significant input from counsel experienced in both employment and  more...

Practical Transportation Design and Solutions: Concepts and Implementation ...he challenge of increasing demands with limited financial resources, the planning, prioritization and design of transportation infrastructure must be critically examined to deliver the most effective transportation system to the users. This teleconference will help you to 1) understand how to establish these project priorities based on a system-wide optimization model and 2) identify an  more...

Nanotech Materials for Sustainable Buildings BenefitsA nanotech revolution is underway in building materials and technologies. In fact, you won't achieve truly green, sustainable buildings without some of the products emerging from this revolution. Many nanotech products are already here and you can use them with confidence. This 90-minute, nontechnical teleconference will give an overview of how nanotech is changing the full spectrum of  more...

Alternative Dispute Resolution for Paralegals BenefitsLawyers and paraprofessionals may misunderstand the nature of alternative dispute resolution, including its advantage and disadvantages. The myths that arbitration is 'just like a trial' or 'just like mediation' also can produce confusion. This teleconference helps provide an essential understanding of ADR, focusing on paraprofessionals and others who may never have encountered the unique  more...

A Comprehensive Approach to Building Excellent ADA Facilities within the Public Right-of-Way ...ll endure for decades while conserving precious financial resources. Learning Objectives: - You will be able to explain federal requirements. - You will be able to discuss design options. - You will be able to identify general construction problems. - You will be able to recognize additional areas of concern. Engineers, city administrators, county and municipal officers, presidents, vice  more...

Green Building Design Basics ...ildings are structures that more efficiently use valuable resources such as energy, water, materials and land compared to buildings constructed to basic building codes. Green buildings are better for the environment and provide healthy, comfortable and productive indoor spaces. This teleconference will give you an introduction into incorporating green building design in your business. Learning  more...

Using Purchasing Metrics to Drive Bottom and Top Line Contribution ...anagers cannot quantify their business impact or allocate resources to the best advantage of the company. A key to maximizing the bottom and top line contribution of the sourcing organization is establishing a comprehensive, robust set of metrics and using those metrics to improve performance. This teleconference will help attendees understand how an appropriate set of metrics can help them be  more...

Increasing the Effectiveness and Efficiency of Manufacturing Logistics ...his support without wasting human, technical or financial resources. This is efficiency. What most companies do in logistics is pursue efficiency at the expense of effectiveness, curtailing service by delivering parts in crates to assembly lines and delaying deliveries by waiting for trucks to be full, and there is plenty of evidence that this approach is counterproductive for the company as a  more...

Demand-Side Water Conservation Initiatives ...s to manage increasing water demands with dwindling water resources. Our team has a proven track record in water conservation and drought preparedness evaluation and implementation to help your organiza¬tion achieve water efficiency objectives. This teleconference will help your organization understand the factors causing the problems and provides tested, workable solutions to address them.  more...

Management and Protection of Wetland Buffers ...or riparian areas that separate wetlands or other aquatic resources from upland areas, which are often found in developed or agricultural states. They are very critical to the ecological integrity of the wetlands and typically consist of native plant communities that reflect the local landscape and ecology. They perform a variety of habitat functions for wildlife and other organisms, increase  more...

Writing Construction Specifications: Formats and Practices nAfter a facility's design is complete and construction products have been selected, construction specifications must be prepared that are clear, correct, complete and concise. Specifications also need to conform to recognized standards for formats in order to be expediently produced and used. This teleconference is an overview of current construction specification formats and writing practices,  more...

Utilizing Congestion Pricing to Reduce Traffic Congestion and Generate Infrastructure Revenue ...pricing projects, and understand how to avail yourself of resources from the Federal Highway Administration to help them move forward with this approach. This teleconference is critical for state and local public officials and professionals seeking solutions to growing congestion and infrastructure funding problems. n nLearning Objectives n- You will be able to summarize congestion pricing. n-  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Effective Fundraising Techniques for Nonprofit Organizations nNonprofit organizations always need to diversify their revenue from earned income, government grants with philanthropic fundraising. Now, in tough economic times, you must determine how to maximize the effectiveness of your fundraising program. This teleconference will cover the basic elements of a complete fundraising program for annual operating support as well as ways every organization can  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace ...ir organizations' money along with leveraging high-priced resources in sales pursuits, but walk away with no fruit for their labor. This percentage varies from company to company, but on average the percentage of opportunities pursued and not closed is well over 50 percent! Extensive studies have proven this excessively high percentage is due to lack of qualification and not selling the proper  more...

Implementing Green Initiatives in Government nPublic agencies across the country are implementing green mandates and determining the best routes to meet their objectives in an efficient and effective manner. Green experts and experienced agencies are sharing their best practices and information so as to help other public agencies reap the benefits of their tested proven methodologies. Register for this teleconference and gain access to a  more...

Internet Techniques for Locating Lost Relatives ...and creating a basic research plan. There are many online resources, public and private, that can be used for a search. This teleconference will cover the types of records, the quality of information in those records and statutory considerations affecting the availability and use of records. After the search is completed and a lost relative is located, considerations about the types of outreach  more...