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From HAZMAT Plans & Programs, Inc
H2S Gas Safety - Denver, CO, Instructor Led Training


H2S Gas Safety is the essential training course for wastewater, utilities, oil & gas and landfill workers. Hydrogen Sulfide (H2S) or sour gas is a flammable, colorless gas that is toxic even at extremely low concentrations. Once exposed, it can quickly cause you to lose your sense of smell. Exposure to Hydrogen Sulfide gas can be fatal. The H2S Gas Safety course will give students an understanding
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H2S Gas Safety - Denver, CO, Instructor Led Training
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Corporate Governance Principles and Practice


...and effect on organisational stability and flexibility to respond effectively to a crisis
- Illustrate the symbiotic relationship between power and authority, in relation to a managerial leadersa in the performance of their organisational roles.
4. Company Formation and Legal Status: Important Corporate Issues
At the conclusion of the specified learning and development
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Corporate Governance Principles and Practice
Corporate Governance and Strategic Management


...and effect on organisational stability and flexibility to respond effectively to a crisis
- Illustrate the symbiotic relationship between power and authority, in relation to a managerial leadersa in the performance of their organisational roles.
5. Company Formation and Legal Status: Important Corporate Issues
At the conclusion of the specified learning and development
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From The Career Center
Comptia Security
...nd monitor security on networks and computer systems, and respond to security breaches. CompTIA Security certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. CompTIA Security is an international, vendor-neutral certification that demonstrates competency in: Network security Compliance and operational security Threats and
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Comptia Security
Adobe Flash Level 2 CS5
...u create will pull data from external sources, so it will respond to user choices based on the information in those files. You will also manage forms, perform calculations, and tailor the interface using ActionScript programming. You will also create Flash-based movies that contain graphics, text, and animations using ActionScript. This course is for the professional who wants to be an
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Customer Service Via Phone and Email
...respond to customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative. Upon successful completion of this course,
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Microsoft Outlook Level 1 2010
This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information. Course Objective: You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes. Upon successful completion of this course, students will be able to:
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From QLogy Management Services Pvt. Ltd
ITIL V3 - SO Training




Service Operation is about delivering on the promises made during the Strategy and Design phases of the Service Lifecycle. It achieves this by making sure that the people, processes and technology that deliver IT Services are all working to the same set of objectives.
Service Operation is not just about managing the service or just about managing the infrastructure. It is about achieving a
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ITIL V3 - SO Training
From Prediction Impact
Predictive Analytics for Business Marketing and Web 2011
...g the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your abundant historical data, predictive analytics provides the marketer something beyond standard business reports and sales forecasts; actionable predictions for each customer. These predictions encompass all channels, both online and off,
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Predictive Analytics for Business Marketing and Web 2011
...g the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your abundant historical data, predictive analytics provides the marketer something beyond standard business reports and sales forecasts; actionable predictions for each customer. These predictions encompass all channels, both online and off,
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Predictive Analytics for Business Marketing and Web 2011 San Francisco
...g the past. But if you want to predict how customers will respond in the future, there is one place to turn--predictive analytics. By learning from your abundant historical data, predictive analytics provides the marketer something beyond standard business reports and sales forecasts; actionable predictions for each customer. These predictions encompass all channels, both online and off,
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From Lorman Education Services
Current Issues in Payroll Management
...ments of federal and Utah wage and hour law
- Know how to respond to wage and hour claims and to DOL investigations and enforcement actions
- Learn who may, and who may not, legally be classified as an independent contractor
This seminar is designed for corporate counsel, labor and payroll attorneys, payroll professionals, human resource and benefits professionals, CPAs, accountants,
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Current Issues in Payroll Management
Labour Standards Code
Benefits strong Get the training you need to avoid compliance confusion, complaints and penalties. /strong
Prevent the financially crippling employee claims and penalties that plague employers in today's workplace. Register for this seminar and get the Labour Standards Code savvy your company has been looking for.
Let local experts teach you how to create compliant practices and bulletproof
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Uniform Commercial Code Article 9 Update
...teral descriptions. You will get an inside look at how to respond to confusing issues surrounding perfection forms.
Take advantage of this opportunity to get clarification on the rules so that secured lending can be safe and profitable for your business. Register today!
Benefits for You
- Properly secure and perfect traditional collateral and also make the most of revised UCC Article 9 newly
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Employee vs. Independent Contractor
...pendent contractor. You will get an inside look at how to respond to confusing issues surrounding government audits and lawsuits.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You will hear proven techniques for getting results - and getting ahead.
Benefits for You
- Get up-to-date on recent case law
- Avoid the consequences of misclassification
-
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Charitable Nonprofits
...arities.
Register today and get an inside look at how to respond to confusing issues confronting charitable tax-exempt organizations today. Take advantage of this opportunity to make sure you stay current and out of trouble.
Benefits for You
- Learn how to handle nonprofit governance issues with confidence
- Find out what you need to know to keep your 501(c)(3) status
- Put an end to
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Property Tax
...ty tax assessments. You will get an inside look at how to respond to confusing issues surrounding audits and appeals.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You will hear proven techniques for getting results - and getting ahead.
Benefits for You
- Grasp the key essentials of litigating a property tax appeal
- Take the headaches out of
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Employment Law Update
Benefits strong Get the training you need to avoid compliance confusion and expensive mistakes. /strong
Today - more than ever - the ability to navigate through the maze of federal and provincial employment laws is essential. At the same time, the changing economic landscape and the increasingly diverse workforce require that employers adapt quickly through hiring, managing and restructuring the
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EEOC Compliance
Benefits strong Save on costly discrimination lawsuits - keep your company's policies up-to-date. /strong
Stay informed of current issues and recent court decisions to minimize your risk for discrimination charges - or even a lawsuit. Attend this seminar and get a comprehensive look at what you need to know to protect your organization from costly legal troubles.
Discover the key reporting
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Teacher Appraisals and Dismissals
...nure rights.
You will also get an inside look at how to respond to confusing issues surrounding granting tenure. Take advantage of this opportunity to make sure you - and your teachers - stay current and stay out of trouble. Register today!
Benefits for You
- Avoid legal issues related to teacher dismissals
- Get up-to-date on teacher tenure rights
- Ease your worries concerning probationary
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False Claims Litigation
...for this innovative seminar and get up to speed on how to respond to qui tam investigations and claims. Understand the intricacies of the False Claims Act. Get a handle on complicated issues surrounding whistle-blower litigation. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You will gain the
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Understanding the Current CGL Policy
...ent counsel issues. You will get an inside look at how to respond to confusing issues surrounding reservation of rights.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You will hear proven techniques for getting results - and getting ahead.
Benefits for You
- Determine who can be insureds or additional insureds
- Stay up-to-date on recent trends and
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Mitigation of Damage to Structures Adjacent to Construction Sites in Urban Environments
...t building damages. You will get an inside look at how to respond to confusing issues surrounding insurance and notification requirements.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You will hear proven techniques for getting results - and getting the job done with minimal risk. Register now!
Benefits for You
- Avoid - or mitigate - common
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Employee vs. Independent Contractor: Making the Distinction
...e Classification Act. You'll get an inside look at how to respond to confusing issues surrounding government audits and lawsuits.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Grasp the key essentials of the Employee Classification Act
- Avoid the consequences
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Basics of Colorado Water Law
...out deep groundwater. You'll get an inside look at how to respond to confusing issues surrounding water decrees and rights.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Get a one-of-a-kind briefing on groundwater
- Grasp the key essentials of administering,
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From Bold New Directions
Thriving In Times of Change



...mitment to create a positive team culture
- Capacity to respond positively to change
- Improved understanding of clientsa challenges
- Development of action plans for further growth
Who Should Attend?
- Teams from all levels of the organization
- Team Leaders & Individual Contributors
- Project Teams
Workshop Materials:
Every participant receives a copy of the
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Thriving In Times of Change
From Lorman Education Services
Construction Management/Design-Build
...bout risk management. You'll get an inside look at how to respond to confusing issues surrounding LEED® certification.
We'll show you how to overcome any obstacles you may encounter - including cost and scheduling issues. Whether you are new to your field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face.
Benefits for You
- Discover
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Construction Management/Design-Build
Managing Challenging Behaviours for Students With Autism Spectrum Disorders
...ial.
Attend this seminar and find out how to prevent and respond to challenging behaviours presented by students with autism spectrum disorders. You'll learn about theory of mind and how it relates to core diagnostic features of ASD. You'll also discover how sensory processing challenges may affect behaviour and hear effective strategies for supporting the sensory needs of children with ASD.
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Collecting Construction Payments
...t extras and changes. You'll get an inside look at how to respond to confusing issues surrounding mechanics liens.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Avoid potholes on the road to success in collecting money for your work
- Increase your mechanics
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Breaking Down the Short Trial Program
...bout judicial ethics. You'll get an inside look at how to respond to confusing issues surrounding short trial mediation.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Hear the commissioner's perspective on short trial procedures
- Ease your worries concerning
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Avoiding Common Problems in Real Estate Transactions
... about due diligence. You'll get an inside look at how to respond to confusing issues surrounding lease documents.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll acquire the shrewd wisdom and good judgment necessary to succeed - no matter what challenges arise. Don't miss this opportunity to learn to navigate the complex issues surrounding real
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Training for Supervisors: How to Limit Liability for Employment Issues
...operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may not have received similar training in their personnel-related responsibilities.
This seminar will provide you with tools
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Low-Impact Development and Storm Water Management
...impact water quality. You'll get an inside look at how to respond to confusing issues surrounding the implementation of LID.
Take advantage of this opportunity to make sure you stay current on the latest LID and storm water management issues in Virginia. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Grasp the key essentials of low-impact development
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Historic Preservation: Easements, Tax Incentives and Other Considerations
...about tax incentives. You'll get an inside look at how to respond to confusing issues surrounding easements.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Tips on using the tax credit program as a design and planning tool
- Ease your worries concerning historic
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Four Most Common Injuries in Workers' Compensation
...
Register today and you'll get an inside look at how to respond to confusing return-to-work issues. Take advantage of this opportunity to make sure you keep your company current and injury-free.
Benefits for You
- Insight on the latest in carpal tunnel treatment
- Avoid the hotbed of legal issues related to occupational disease and work-related accidents
- Find out what you need to know
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HIPAA Audits
...k effect - are you still compliant?
Discover how to best respond to HIPAA investigations and audits, and how to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today!
The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people worried about the risks and costs of
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Media Relations for Government Officials
... with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues.
Attend this seminar and you'll get perspectives on dealing with government officials and private industry using hypothetical situations and different exercises. Don't miss this timely opportunity to ask
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Gaming Law
...itle 31 and Title 26. You'll get an inside look at how to respond to confusing issues surrounding new games and equipment.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Skillfully maneuver through gaming licensing requirements
- Ease your worries concerning
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Workplace Privacy and Human Rights
...nternet surveillance. You'll get an inside look at how to respond to confusing issues surrounding employee medical information.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for handling any privacy and human rights issues you encounter. Sign up today!
Benefits for You
- Tips on balancing your employees' privacy against
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Tax Issues for Technology Companies
... and local tax nexus. You'll get an inside look at how to respond to confusing issues surrounding property tax and margin tax.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead.
Benefits for You
- Revamp how you approach state and local tax nexus questions
- Tips on designing
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Not-For-Profit Organizations
...ernance.
Register today and get an inside look at how to respond to confusing issues confronted by not-for-profit organizations today. Take advantage of this opportunity to make sure you stay current and stay out of trouble.
Benefits for You
- Avoid employment law liability - get tips for personnel management
- Get strategies for protecting your nonprofit tax status
- Learn about qualified
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Payroll Management
Benefits Are you tangled in a web of confusing payroll laws?
In today's competitive environment, the ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount. You must stay current on the latest laws and trends - including Employment Standards Act issues - to keep labour costs down and consistent with legal requirements.
Attend this
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Remedies to the Top Mistakes Committed by IEP and Section 504 Teams
...s with special needs. You ll get an inside look at how to respond to confusing issues surrounding the relationship between state discipline statutes and special education provisions.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results.
Benefits for You
Appropriately identify children with disabilities
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Risk Transfer Provisions: The Hidden Traps in Construction Agreements
5 Risk Transfer Issues in Contracting - Tucked away in today s construction agreements is a number of risk shifting provisions. All too often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these
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Construction Litigation
...wner, contractors, architect and engineers to foresee and respond to these pitfalls determine whether the project is an overwhelming success or an unmitigated disaster.
Attend this seminar and get valuable tips on how to recognize, avoid and resolve common pitfalls and protect your rights along the way. Register today to make sure you know how to address the problems that often arise make
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Motion Law From Basic to Advanced Procedures
...paring for an appeal. You ll get an inside look at how to respond to confusing issues surrounding ethics and civility between lawyers.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead.
Benefits for You
Find out what you need to know about class certification and preliminary
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Top 9 Issues in Insurance Coverage
...ions about bad faith. You ll get an inside look at how to respond to confusing issues surrounding assignment of insurance policies and coverage of environmental claims.
Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead.
Benefits for You
Hear an in-depth discussion of hurricane and
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From Wintrac Inc.
Fast Track to Servlets - JSP on the JBoss @ Application Server
... Servlets are programs that run on a web server; they can respond to client requests and create dynamic content. JSPs are useful for displaying dynamic data, and allowing Java developers and Web page designers to work together easily. The JSTL is a tag library for JSP that encapsulates the core functionality common to many Web applications using custom tags. These include tags for iteration,
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Fast Track to Servlets - JSP Using Rational Application Developer (RAD)
... Servlets are programs that run on a web server; they can respond to client requests and create dynamic content. JSPs are useful for displaying dynamic data, and allowing Java developers and Web page designers to work together easily. The JSTL is a tag library for JSP that encapsulates the core functionality common to many Web applications using custom tags. These include tags for iteration,
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Fast Track to Servlets - JSP
... Servlets are programs that run on a web server; they can respond to client requests and create dynamic content. JSPs are useful for displaying dynamic data, and allowing Java developers and Web page designers to work together easily. The JSTL is a tag library for JSP that encapsulates the core functionality common to many Web applications using custom tags. These include tags for iteration,
more...
Customer Service Skills
...respond to customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative.
You can get a complete list of other
more...
Adobe Flash CS3 - Level 2
As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe ® Flash ® CS3 using ActionScripta . The site you create will pull data from external sources, so it will
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Flash MX - 2004 Developing Applications
As a prospective Web developer, you want to create engaging experiences for visitors to your sites. Thus far, you've probably created straightforward HTML, and you may have done some programming in languages such as JavaScript, but you haven't delved into Flash yet. In this course, you'll create rich Internet applications with Flash. The site you create will pull data from external sources, so it
more...
Notes 7- Mail and Calendars
This course is for the new user of Notes 7 and assumes no experience with Notes or any other email application. The topics covered are the critical skills you need to create, send, and respond to email in Notes, maintain a list of contacts, as well as schedule appointments and meetings.
You can get a complete list of other Desktop Application Software classes at
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GroupWise 7.0-Level 1
This course is for the new user of GroupWise 7. 0 and assumes no experience with Lotus Notes or any other email application. The topics covered are the critical skills you need to create, send and respond to email in GroupWise, maintain a list of contacts and schedule appointments and meetings.
You can get a complete list of other Desktop Application Software classes at
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IBM Lotus Notes 8 Mail and Calendars
The IBM? Lotus Notes? 8: Mail and Calendars course is for a new user of Notes 8 and assumes no experience with Notes or any other email application. The topics covered are the critical skills you need to create, send, and respond to email in Notes, maintain a list of contacts, as well as schedule appointments and meetings
You can get a complete list of other Desktop Application Software
more...
XML Presentation
This two-day module presents various techniques for presenting XML documents in a web browser. First, Cascading Style Sheets (CSS, mostly level 1, some level 2) are applied to XML documents directly. Then students learn some basic XPath and XSLT to make transformations to HTML in the browser. Simple XLinks are studied, with hands-on exercises, and extended XLinks are discussed and a non-working
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Lotus Notes 7 Advanced Messaging and Calendar
...can select when you send mail. You will learn new ways to respond to messages you receive and establish Mail Rules to automatically process incoming messages.
Because Mail is a key business application, you will learn how to archive important messages.
You will learn how to configure your Calendar and about the advanced options you can select when scheduling Appointments and creating To
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From Pitman Training Centre London
Time Management Seminar
...achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 306. 48 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you often find yourself working late, and is ideal for those who are often late for meetings and occasionally miss deadlines. It is also valuable for anyone who
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From Meirc Training and Consulting
Advanced Selling Strategies - Selling and Marketing



...Respond to customer needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal.
Gain awareness of professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
Use the research-based
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Advanced Selling Strategies - Sales and Marketing
...Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based DiSC
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Value-Based Selling Overcoming Price Objections - Sales and Marketing


Become a value added salesperson. Understand the value-added selling process. Sell on all three dimensions of value - product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client business. Apply the power of using features and benefits and questioning in value-based selling.
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Professional Selling Strategies


Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Explain how to develop a long-term relationship and partnership with their customers.
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Advanced Selling Strategies



Objectives:
By the end of the program, participants will be able to:
Respond to customers' needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal.
Gain awareness of the professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term
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From Contacts Plus
Crisis Management

...on and effective execution. In this course, youa ll respond to crisis in a deferent and efficient way.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the elements and Steps to crisis management.
Identify Crisis management team definition.
Learn Crisis management team responsibilities.
Recognize
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How to Manage Anger and Violence in the Workplace
... on an individual and an organizational level, and how to respond to it if it does occur.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Understand what workplace violence is?
Be able to identify some warning signs of violence.
Understand the cycle of anger.
Understand Albert Banduraa s behavior wheel and how it applies to anger.
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Employee Dispute Resolution Mediation through Peer Review
...
How employees file grievances and how management should respond.
How a facilitator and a panel is chosen.
What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process.
What responsibilities and powers a panel should have.
Questioning techniques.
Why peer review panels fail and how to avoid those pitfalls.
Program Contents:
What
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Safety in the Workplace
..., implement, and review a safety plan.
Be better able to respond to incidents and near misses.
Understand the basics of accident investigation and documentation.
Program Contents:
Defining a safety culture.
Governing bodies and resources.
Starting a safety committee.
Identifying and resolving hazards.
Taking proactive measures.
Identifying groups at risk.
Writing a safety plan.
more...
From Mitchell Phoenix
Securing the Future



...e
This programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness.
Throughout each seminar, delegates learn to connect the long-term goals of the
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From H2 Training & Consultancy Ltd
Assertive Communication for Women


...t of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness
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Customer Service


Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make
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From SETTEC
Negotiation Skills

The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and answer written
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Emotional Intelligence

The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange
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Successful Sales Performance and Account Management

The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and
more...
From WWP Training Ltd
Strategic Thinking and Business Planning
...lanning with built-in agility, flexibility and ability to respond quickly and effectively to market fluctuations. Attending will give you a practical opportunity to use tried and tested formal planning processes together with strategy development techniques, either to assess your current business strategy or plan new ones for the future. Using formal analysis techniques you will assess internal
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Work Life Balance
The world of work has changed. In our 24/ 7 x 365 society, customers expect service at times that suit them and we more frequently have to juggle responsibilities at home and at work. When employees are asked about work, the two concerns that emerge most frequently (from CIPD surveys) are long hours and work intensity. These findings help to explain the increased interest being shown in the issue
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From Power Diversity, LLC
Tactical Communication Finding the Words









Imagine if everyone in your organization communicated
with more power, tact, clarity, and skill.
Do you notice people in your environment who could be more successful if only they were more polished communicators? Are you someone who struggles to find the words when the pressure is on? How would it feel if suddenly everyone in your office communicated with more confidence, clarity, and
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From LifeSavers of America
HeartSaver Pediatric First Aid with Infant CPR Course


...igned for those involved in child care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; Adult/ Child AED; Pediatric First
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HeartSaver Pediatric First Aid Course




...igned for those involved in child care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; & Adult/ Child AED.
Optional
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HeartSaver First Aid with CPR Certification


...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; & Adult/ Child CPR.
Optional Modules available: AED use; & Infant
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HeartSaver First Aid with CPR & AED Course


...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; Adult/ Child CPR; & AED use.
Optional Modules available: Infant CPR
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HeartSaver First Aid Course with All Modules


...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; Adult/ Child CPR; AED use; & Infant CPR.
Course identifier:
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HeartSaver First Aid


...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements.
Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; & Injury Emergencies.
Optional Modules available: Environmental Emergencies; Adult/ Child CPR; AED use; & Infant
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HeartSaver AED with CPR


Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements.
Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking & Adult/ Child AED
Optional modules: Infant CPR With Mask; & Infant Choking.
This course is instructor led, with video learning and hands-on skills training segments.
Course identifier: LOA-HS-AED
more...
HeartSaver AED with Infant CPR


Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements.
Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking; Adult/ Child AED; Infant CPR With Mask; & Infant Choking.
This course is instructor led, with video learning and hands-on skills training segments.
Course identifier: LOA-HS-AED-INFANT
Group discounts
more...
HeartSaver CPR with Infant CPR Course


Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements.
Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking; Infant CPR With Mask; & Infant Choking.
This course is instructor led, with video learning and hands-on skills training segments.
Course identifier: LOA-HS-CPR-INFANT
Group discounts available.
more...
HeartSaver CPR Course


Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements.
Course teaches Adult/ Child CPR With Mask, & Adult/ Child Choking.
Optional Modules: Infant CPR With Mask, Infant Choking
This course is instructor led, with video learning and hands-on skills training segments.
Course identifier: LOA-HS-CPR
Group discounts
more...
From Spectrum Training Services
Graduate Development - Developing Business Awareness

...ing environments. Your success depends on your ability to respond and add value.
This programme has been designed to provide you with a toolkit of business survival techniques by being more aware of your options you will be armed with choices and skills to make valuable contributions to a variety of situations. You will work efficiently (doing things right) and effectively (doing the right
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Consultancy Skills for Training and Development Professionals




...d change and complex problems. Increasingly customers are responding by expecting training consultants to respond quickly with practical, creative options that provide quality and are cost effective. This course will help develop confidence in working with clients at all levels. It will enable HR and training consultants to raise their profile, extend their skills and make a real difference
more...
Real Optimism


...er, choose how you feel about these things, about how you respond to a range of situations.
So let s explore and identify how you can keep your attitude as positive as possible
Course Objectives:
By the end of the course, delegates will:
Control the link between physiology and their state
Identify their strengths achievements needs and demands
Develop reframing techniques to manage
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From Kogent
BOU310 - BusinessObjects Universe Design XI 3x (suitable for R1 R2 systems)
BOU310 - BusinessObjects Universe Design XI 3x (suitable for R1 R2 systems)
This core three day instructor led course is designed to give you the comprehensive skills needed to design, build and maintain BusinessObjects 6. 5, BusinessObjects XIR1/ XIR2, and BusinessObjects XI 3. 0 universes.
You should attend this course to understand universe design concepts and terminology, as well as
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BOU320 - BusinessObjects Advanced Universe Design XI R3x
BOU320: BusinessObjects Advanced Universe Design XI R3x
This two-day instructor-led advanced course is designed to give you the comprehensive skills and in-depth knowledge needed to design universes in BusinessObjects Universe Designer. The business benefit of this course is that you will learn best-practice methodology for creating universes that respond to your reporting requirements. Through
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From Hands On Technology Transfer, Inc.
CompTIA Security+

This course is targeted toward an Information Technology (IT) professional who has networking and administrative skills in Windows-based TCP/ IP networks and familiarity with other operating systems, such as OS X, UNIX, or Linux, and who wants to further a career in IT by acquiring a foundational knowledge of security topics; prepare for the CompTIA Security+ Certification examination; or use
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Advanced ASP.NET Application Development Using VB.NET and AJAX


...ET Membership and Role APIs
* design HTTP handlers that respond to custom HTTP requests
* dynamically generate images using GDI+
* use ASP. NET localization features to build web sites in multiple languages
* design accessible web sites that conform to Section 508 guidelines
* enhance the performance of ASP. NET web sites using caching
* implement asynchronous page processing to
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Advanced ASP.NET Application Development Using C# and AJAX


...ET Membership and Role APIs
design HTTP handlers that respond to custom HTTP requests
dynamically generate images using GDI+
use ASP. NET localization features to build web sites in multiple languages
design accessible web sites that conform to Section 508 guidelines
enhance the performance of ASP. NET web sites using caching
implement asynchronous page processing to improve web
more...
From Cosensa Learning & Development Ltd
Ethical Selling Techniques
Course Objectives:
Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.
more...
Outbound Telephone Sales
Course Objectives:
The aim of this course is to enable delegates to have the confidence to make successful cold calls, use appropriate questioning techniques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results
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From Target Learning
Target Supervision - Leadership by Design




Many managers remain stuck in their "comfort zone" - a thinking style that prevents them from accepting new ideas and from working effectively with different personalities.
Example
An employee approaches a linear-oriented manager with a request - and the manager is currently working on another project - the manager's "comfort zone" would be to tell the employee, "Come back later, I have to
more...
Target Listening - Listen, Learn & Remember





... Have difficulty "reading" a person's body language?
* Respond inappropriately during meetings or discussions?
* Can't take effective notes during meetings or discussions?
* Avoid speaking with certain people because of personality conflicts?
* Have trouble retaining complex information during meetings or discussions?
If "YES" to any of these questions, you are likely a "Passive
more...
From Optivation
LEAN Process Improvement for K12 and Higher Education Professionals
...out the organization to become more resilient and able to respond to the challenges and opportunities that lie ahead
With specific focus on the education environment, participants will learn about the core principles of Educational Lean such as defining value, learning about the value stream, creating value stream maps, and designing processes for continuous flow. Other topics include the
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From Mastery InSight Institute
Speaking Ingeniously


...ake action accordingly.
Our audiences will NEVER respond to our messages if they remain in emotional states like neutral, disinterested, distracted, busy, annoyed, worried, incongruent, confused, or worse.
When speakers focus primarily on making sure their content is "perfect," and spend no time or effort learning to improve their PROCESS, to increase their emotional
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From London Financial Studies
Asset Allocation and the Business Cycle


...ram will provide an understanding of how bonds and stocks respond to changes in the economy and economic policy. Participants will learn how different asset classes behave over the long term and during the economic cycle. They will learn how to recognize the phases of the cycle and to assess the risks approaching turning points.
John's hugely popular 2009 book "When Bubbles Burst" will be
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From Success Corporation
Managing Self in Conflict Situation- 2 Days
Disagreements happen every day. It is an inevitable part of life, work and relationships. When disagreements build, conflict occurs. Avoiding a disagreement however does not make it go away. We need to respond appropriately and make decisions about what we are going to do about it. To manage conflict, we need to understand the way we currently act and then learn alternative ways of dealing with
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From Last Minute Training
Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn
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Selling Smarter
Today's top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller. This one-day workshop will help you develop those skills, enabling you to sell smarter.
more...
Adobe Flash CS3 - Level 2
As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe Flash CS3 using ActionScript . The site you create will pull data from external sources, so it will respond
more...
Coping With Stress Home and Work
Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or
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Critical Elements of Customer Service
... the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff reliable? Do they deliver what they promise? Are your customer service managers managing the a critical elements of customer service?a This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen
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Client Care Representative CCR Certified Training Program 2 Days
... the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service Reps.
The Solution
Using a variety of interactive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to
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Adobe Flash CS3 Level 2
As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe ® Flash ® CS3 using ActionScripta . The site you create will pull data from external sources, so it will
more...
Outlook 2003 Managing Multiple Calendars Mailboxes
Have you been asked to help schedule and respond to meeting requests on someone else's behalf? Do you want to give someone else permission to create and modify calendar entries, mail messages, and other Outlook items for you? etc.
more...
Outlook 2003 Mail Advanced
Are you typing the same information at the close of each of your mail messages? Want to mark messages to remind yourself to follow up on them? Want a quick way to inform people when you are out of the office and unable to respond to e-mail messages?
more...
Outlook 2007 Mail Advanced
Are you typing the same information at the close each of your mail messages? Do you want to mark messages to remind yourself to follow up on them? Want a quick way to inform people when you are out of the office and unable to respond to e-mail messages?
more...
Logical Data Modeling 3 day course
Learn How to:
Create logical data models to define business and project requirements
Explain the purpose, importance, and uses of logical data modeling in the requirements gathering process
Describe the elements of data flow diagrams and its relationship to logical data models
Explain a logical data model to stakeholders
Apply logical data modeling to the overall software development life
more...
Systems Integration Project Management 3 day course
In this 3 day course you'll learn how to plan, estimate & organize system integration efforts, manage the implementation of complex system interfaces, assess & respond to the risks inherent in integration projects & more.
more...
Systems Integration Project Management - nexient
In this 3 day course you'll learn how to plan, estimate & organize system integration efforts, manage the implementation of complex system interfaces, assess & respond to the risks inherent in integration projects & more.
more...
Conflict Management
This workshop focuses on the application and practice of the skills necessary to: Identify conflict resolution styles, Choose an effective conflict resolution strategy, Provide negative feedback, Respond to criticism, Disagree diplomatically.
more...
Outlook and Time Management
Busy people who need to communicate effectively and manage their time well can use MS Outlook to define tasks accurately, process incoming information efficiently, manage schedules and projects, and create and respond to e-mail with greater confidence.
more...
From Skills Matter
Martine Devos Agile Project Management Workshop
...volving teams. This workshop teaches you how to adapt and respond to all of these challenges within your software projects.
Software Projects Require more than traditional project management techniques
This workshop focuses on brining non-traditional methods to bear within your software projects. With project consistently failing at a +60% level for the past 10 plus years, it's clear that
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From Texas Heart CPR Training
ACLS Class in Plano Texas - American Heart Association Certification

This American Heart Association ACLS class is intended for physicians, nurses, emergency medical technicians, paramedics, respiratory therapists, staff in intensive-care units and emergency or critical-care departments and other professionals who may respond to a cardiovascular emergency. Each student will receive their ACLS certification at the end of class. Learn from the best, call Brenda at
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ACLS Class in Garland Texas - American Heart Association Certification

...or critical-care departments; other professionals who may respond to a cardiovascular emergency. Contact Brenda at 214-592-7088 to reserve a seat. If you would in an emergency room, on the cardiac floor or intensive care, you will need the ACLS class. Learn from the best ACLS American Heart Association. Call Brenda at 214-592-7088 to reserve a seat. Each student receives their American Heart
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Heartsaver CPR Class
...aver CPR class is for lay rescuers who may have a need to respond to an emergency in the workplace, and family members of patients at high risk for sudden cardiac death. You will learn CPR and Relief of Choking for Adults, Children and Infants and AED use. Our classes are fun and are in a relaxed environment. Each student will have their own manikin and mask during class. Contact Brenda
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CPR Classes


...nize emergencies such as sudden cardiac arrest and how to respond to them.
Intended Audience: for certified or noncertified, licensed or nonlicensed, healthcare providers, such as: EMT Technicians, physician's assistants, respiratory, physical and occupational therapists, medical or nursing students, medical school residents and fellows.
Heartsaver CPR:
This course is for all
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From Abar Solutions
Environmental Management System EMS
Concern for the environment and a growing awareness of the need to manage resources efficiently are driving many businesses to adopt an environmental management system, (EMS), as a mechanism to respond to the pressure and thereby minimise their impact on the environment. Through this focus on improving the efficiency of all their working practices, businesses are also likely to benefit from a
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From Vtguru
VMware Cloud Administration Training













...respond to increasing demands from business stakeholders. Virtually every decision business makes involves IT, and in business where first movers gain competitive advantage, IT responsiveness and agility matter. Yet many IT organizations struggle to meet business needs in a timely way because their applications and services run on infrastructures that are too costly to manage and challenging to
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From Texas Heart CPR Training
Heartsaver Pediatric CPR and First Aid


...all individuals involved in child care who have a duty to respond to a cardiac emergency involving a child, including: education and child-care professionals, lifeguards and other recreation staff, security guards, airline personnel, police and firefighters. You will learn CPR and Choking Relief for children and infants and First Aid. Each student has their own manikin, mask and student
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From DJH & Associates Consulting
How to Become a Successful Supervisor






...ms within onea s department. Supervisors today must respond to the external environment that continuously changes. Personal values and the things that are rewarded will
have a profound impact on subordinates and the overall organization.
a How to Become a Successful Supervisor", was created with the frontline supervisor in mind. It is a five-day interactive workshop designed to
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From Vstep
Emergency Response Teams Training



...respond to an incident, what is prior to know before arriving and how can you fight an incident properly with the available materials.
For the incident response teams that are able to face a various amount of situations anytime, anywhere training is needed. Different kind of training methods are important. Practical training where you practice in-real-life to extinquishe fires or saw of a
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From DW Associates Pte Ltd
RE-inventing Leadership & Corporate Entrepreneurship



...e
1. Understanding leadership principles, myths, and respond to change.
2. Empowering leadership - eighteen ways to lead.
3. Four lessons from winners and losers.
4. Entrepreneurship the difference between a manager and an entrepreneur.
5. Teamwork and teams. Managing relationships.
6. Getting the right results. Searching for and building competitive advantage.
7. Strategic
more...
How skillful leaders develop winning competitive strategy and respond to change?



...skillful leaders develop winning competitive strategy and respond to change?
Liberating talent and build winning team.
Creativity and innovation are born of tension, passion, and conflict.
Seminar Introduction
====================
Leaders need to view their staff as partners rather than subordinates, recognizing and liberating their talents. There has been emphasis on creativity
more...
Dare to be different Be enthusiastic Keep doing it
...ility to keep having them as the competition innovates to respond to your moves.
Creative and ideas are not an option for companies any more. They are must-haves. Is your company up to the challenge?
Creative Learning Is Fun and Exciting. This is LIFE!
Leaders, therefore, must be more creative than most, and creativity is largely discovery, a push into the unchartered and the
more...
How to bridge the gap between corporate leadership and entrepreneurial leadership



...ers and entrepreneurs?
4. Understanding leadership and respond to change.
5. Looking at the organization in new and creative ways. The good to great culture.
6. Overcoming common organizational barriers. Let your creative ideas flow.
7. Innovation framework.
8. The seven laws of marketing.
9. Developing innovative products and services.
10. Brainstorming techniques.
more...
From Leaders Workshop
Effective Communication Skills













TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked
more...
From World Institute for Security Enhancement
Harbor Maritime Security - Protecting the Nation's Ports




...al, municipal, state and local level to those who want to respond effectively to issues following the tragedies of September 11, 2001. The issues are tailored specifically to meet the needs of Port Facility Security Officers, Security Officials & Officers, Law Enforcement and Homeland Security practitioners within the Harbor & Maritime environment. The program is designed to train a variety of
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From NR Computer Learning Center
MS Outlook 2010 Basic





...e behavior.
a View message participant information.
a Respond to messages.
a Save and update contact information.
a Communicate with contacts.
a Display different views of contact records.
a Print contact records.
a Schedule and change appointments.
a Schedule and change events.
a Schedule meetings.
a Respond to meeting requests.
a Display different views of a calendar.
a
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From World Institute for Security Enhancement
Securing Mass Transit - Enhancing Passenger Safety




...al, municipal, state and local level to those who want to respond effectively to issues following the tragedies of September 11, 2001.
This program is tailored specifically to meet the needs of Mass Transit System personnel, security officials & officers, law enforcement and practitioners within the Mass Transit environment. It is designed to train a variety of employees in the strategies
more...
Airport Aviation Safety - Balancing Security Issues with the Terrorist Threat




... the National, State and Local level to those who want to respond effectively to issues following the tragedies of September 11, 2001. The issues are tailored specifically to meet the needs of Airport Security Officials and Officers, Law Eenforcement and Practitioners within the Aviation environment. Our "Airport & Aviation Safety: Balancing Security Issues with the Terrorist Threat " program
more...
From PMSoft Consultancy Pvt. Ltd
Creating Proposals for Projects


... and present proposals that stand apart from competition, respond effectively to Request for Proposals.
Outline -
Important considerations in Feasibility analysis
Avoiding most common mistakes when responding to RFPs
Configure your proposal to improve readability
Writing a proposal that captures the interest of other party
Writing an executive summary that will convince the decision maker
more...
From TrainersDirect
Warehouse Operations and Inventory Management
...s in the warehousing/ distribution field, allowing you to respond to the ever-changing operational demands created by an ever-expanding global market. More and more, you are being asked to increase customer service, reduce inventories, increase productivity, handle more and more stock-keeping units, and operate in less and less space. We'll show you how to meet these challenges and win! With a
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From Bpminstitute.org
Building a Business Architecture using Value Chains Value Streams




... disciplined, detailed, integrated, or adaptive enough to respond to ever changing market forces and opportunities. The results are enterprises built with inherent architectural design flaws, which create enormous inefficiencies, missed opportunities, and inevitably cause havoc within the enterprise.
Strategic Planners, C-level executives, Business/ IT consultants, Operational managers and
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From Ten Six Consulting, LLC
Deltek Cobra 5 Administrator
...he organization puts on the system experts. Being able to respond to these demands in a timely and accurate fashion is critical to the organization, and is required of the individuals tasked with providing such sophisticated data. This advanced course will help attendees in many ways.
In addition, attendees will be able to do the following on completion of the course:
* Able to
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From E-Tek Computer Training
Adobe Flash CS3 Level 2



Course Description
As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe Flash CS3 using ActionScripta . The site you create will pull data from external sources,
more...
From Ducat
Cloud Computing-Sales force CRM training Noida Gurgaon
...business environment, organizations are under pressure to respond with a flexible IT infrastructure and applications. In this course, you gain the key knowledge and experience required to leverage both the business and technical benefits of cloud computing. You develop an effective implementation strategy and learn to build and deploy applications to the cloud.
Ducat, Gurgaon
1808/ 2 IInd
more...
From The College of Call Center Excellence
Call Center Social Media Certification




...ning valuable insights about how consumers feel about and respond to your brand, your competitors' brands, and your industry. You will also learn how to work with marketing, sales, PR, and other departments and stakeholders so that you have a clear message to your clients.
This is a must-attend course for a wide range of positions including Chief Marketing Officers and Vice Presidents of
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From FOSVA Training
Managing Stress
...scuss sings, effects and causes of stress
Recognise and respond to stress in others
Develop ways of dealing with stress
Apply approaches to the management of change, time and lifestyle
Distinguish between helpful and harmful stress
Harness the power of stress to reach peak performance
Relate to the Stress Response Model
Use the 'handy hints' to raise energy levels
Target
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From PTR Training
Communication Skills Manager
As a leader, your communication skills are your most important asset. This skill-packed program will help you better communicate with your employees, respond to conflict, handle difficult situations, and build professional relationships. Learn interpersonal skills to help you conquer office politics, develop rapport, and defuse bad situations. Increase cooperation, enthusiasm, personal
more...
Interpersonal Business Communication
This course builds a foundation of relationship skills to help you communicate, respond to conflict, handle difficult situations, and relate to customers and coworkers. You will earn interpersonal skills to help develop professional rapport and defuse bad situations. You will increase cooperation, enthusiasm, personal productivity, and most importantly, job satisfaction.
more...
From ATHENA Academy for Female Bodyguards
Female Close Protection Operatives Training Course Basic-Level 1
...C2)
Those that are interested in this training, please respond via email to info@AthenaAcademy. com and we will forward you the course information.
Students Receive:
As a student of ATHENA Academy Protective Services/ bodyguard training, upon successful completion you will receive certificates of completion. Additionally, Taser Certification, Red Cross First Aid & CPR Certifications,
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From Centre for Creative Thinking
Conflict Management
...he critical skills so that we are in a better position to respond to conflicts we face in our work environment. This highly interactive course being a skill focused will include a range of role plays and group discussions that will help participants to understand the various aspects of conflict.
At the end of the workshop participants will be able to:
a Identify and eliminate trigger
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From GR Healthcare Training
CPR First Aid AED for Daycare Providers Baby Sitters
First Time or Renewal Courses:
CPR, First Aid, AED for Daycare Providers & Baby Sitters.
We are approved by the Michigan Bureau of Children and Adult Licensing to provide adult, infant, and child CPR and/ or First Aid training to child care providers and caregivers because of our status with the AHA & the Emergency Care and Safety Institute. (1973 PA 116)
CPR for Daycare or Babysitters:
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From Association of Ministry Development Training Centers - Worldwide
The Call To Ministry








This course offers participants the opportunity to learn from the inside, how to respond to the call of God upon your life.
The Call to Ministry delivers clear insight and practical understanding of how ministry will affect your life. It is designed as the introductory course with no prerequisites.
Participants learn the importance of giving a response to the call upon their lives, the
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From Expanding Thought
Targeted Breakthrough Thinking




What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges?
If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking.
Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches
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From Firefighter Safe, LLC
First Aid Training
Basic First Aid
ASHI Basic First Aid for the Community & Workplace program is designed for individuals in the community that require or desire a basic knowledge and first aid skills. This extremely flexible program will help employers meet OSHA and other federal and state regulatory requirements for training employees how to respond and care for medical emergencies at work. Two year certification
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From Courage Speaks, LLC
Powerful Communication Skills
When you speak, do people listen? Develop the ability and confidence to speak up and be heard.
Your ability to communicate is key to your career and personal relationships.
Learn what it takes to communicate assertively and get results!
Manage emotions and confront conflicts with confidence. Be able to deliver feedback and respond to criticism with grace and strength.
Project a professional
more...
From Financial Training Associates Ltd
LBO modelling course

This course provides the opportunity for delegates to practise and improve their ability to model and LBO using Excel. The course is conducted in a work shop format, with the emphasis on learning by doing.
On this course delegates imagine working with a business that is contemplating taking on extra debt as part of an acquisition. Participants start with a blank spreadsheet and create a
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Project finance modelling masterclass - 3 days
This course provides the opportunity for delegates to practise and improve their ability to build project finance models using Excel. The course is conducted in a work shop format, with the emphasis on a learning by doinga .
On this course, and as a key learning tool, participants start with a blank spreadsheet and create a project finance model from scratch. Delegates are guided through a
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From Student Shelter In Computers ®
Student Shelter In Computers Authorized Prometric American ETS iBT TOEFL Testing Coaching Training Center Lahore Pakistan
... and requires you to combine 2 or more of these skills to respond to a question. For example, you might read a passage or listen to a lecture in English, and then write or speak your answers in English. for more information on test content.
New Sample Test Questions
You can also review to become more familiar with how the TOEFL iBT is structured and formatted and what type of content it
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From QUEST Quality Emergency & Safety Training
American Heart Association Advance Cadiac Life Support
Course Description: The American Heart Association's Advanced Cardiovascular Life Support Provider course is totally redesigned for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. Through the American Heart Association ACLS course, providers will enhance their skills in Key changes in advanced cardiovascular life
more...
From SABCONS Project Management Consultants
MS Project Training and Workshop Bangalore Dec 12-13, 2011
...needs of the participant organization, helps participants respond effectively to challenges on the job. The interactive nature of our sessions not only encourages active participation and retention but motivates them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems
* Experienced Team of Expert
more...
MS Project Training and Workshop Hyderabad Dec 10-11, 2011

...needs of the participant organization, helps participants respond effectively to challenges on the job. The interactive nature of our sessions not only encourages active participation and retention but motivates them to go beyond the given, think innovatively and lead confidently. We train managers for real life challenges, not just test paper problems
* Experienced Team of Expert
more...
From MIS Training Institute
Testing for Fraud in Key Financial Accounts

...actors, and how to use analytical data and techniques to respond to those risks. Throughout the session you will use some 30 reports and case studies based on actual SEC documents covering some of todaya s largest financial statement frauds to apply what youa ve learned to real-world scenarios. Reflecting today's audit standards and consistent with the responsibilities of
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From PowerSuasion Incorporated
The Writers Decisions featuring the PowerSuasion Writing Profile


... today's world of email overload, getting your readers to respond is a daily challenge. Also, when your readers do read your email, it must have focus, clarity, and brevity to make sure you get the results you want.
Designed for the busy leader and professional, this seminar focuses on writing strategies that you can use to make your emails, letters, and reports effective. In other words,
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From Texas CPR Training
Heartsaver CPRAED Training



Who can attend? Lay rescuers can attend the Heartsaver AED course to:
Meet the training needs of medically authorized (where required) public access defibrillation programs in corporate settings.
For example, management and staff of worksite settings such as senior centers, residential care centers, security officers, flight attendants, shopping mall employeea s etc.
Meet the
more...
Heartsaver CPR Training



The Heartsaver CPR Course is designed to teach CPR and relief of foreign-body airway obstruction (FBAO) to all lay rescuers, particularly those who are expected to respond to emergencies in the workplace. Participants include security guards, firefighters, police, and other lay responders. Although the course may be used to teach CPR to all lay rescuers, it is specifically designed for lay
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From PERCON The Strategic Interveners
Feedback Skills



Improved interpersonal skills essential for developing feedback
To make them aware about the importance of listening for evolving feedback skills
To understand the importance of feedback through Inter-rater reliability in performance assessment and the skills involved
Assessment of Feedback Skills
Improving resilience through introspection
How to respond to critical feedback
more...
From EJA International
NLP Practitioner with NLP Coach Option

YES! YOU CAN CHANGE YOUR LIFE IN 7 DAYS!
NLPa (Neuro Linguistic Programming) was born out of a simple yet profound question "What makes the difference between someone who is competent at a skill and someone who is excellent?"
NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. nlp dubai
In
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From Woolland Consultancy
Resilience training

...Responding to adversity and recovering from setbacks
Understanding how you and your business respond to external pressures could be key in ensuring that you ride out tough economic times and hit demanding targets with less resource.
CONTENT
Improving motivation
Self-confidence and belief
Feedback and goal setting for improved performance
Handling pressure and recognising stress
The
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From Marigold Consulting
Emergency Room Handling Crisis Situations in the Workplace
Experiencing torrential crises in the workplace is more commonplace today than ever before. In this clinic, we'll discuss ways to prevent and respond to incidents of workplace violence and ways to diffuse public relations problems.
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From Anchor Planning Group
Customer Service


...gotiating tools and techniques in order to understand and respond quickly to customer needs.
Efficient:
Learn time management tools and techniques.
Understand the cost and benefit of customer service.
Anchora s CARE Customer Service Workshop engages participants in instruction, classroom discussions and exercises that draw on personal experiences. While it is uniquely oriented
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From Practicum Strategic Training Provider
Emotional Intelligence - Enhancing EQ at Work
Email to info@practicum. com. my or call +603 - 79609500 for more details.
Increase your EQ and take your career to the Next Level!
In todaya s workplace, both intellectual skills getting the job done and emotional intelligence to interact effectively with co-workers are equally important. Knowing what EQ is and knowing how to use it are entirely different things.
Emotional
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From Spearhead Training Group Ltd
Assertiveness Training



...respond confidently and assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time.
This one-day
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From The Training Experts Ltd
Sales Skills
This one day course aims to help develop the individuala s sales skills in confidently and successfully selling the services offered by their respective businessa s to their face to face and/ or telephone based customers.
Target Group
This course is aimed at sales personnel who are either new to the sales role, or wish to improve and build upon their current skills.
Objectives
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From TrainSmart, Inc.
Influencing Corporate Culture
...orm into one that is more productive, dynamic and able to respond quickly to market demands?
* Do you know how to get management and employees working together in a partnership to create a more successful business?
* Are you impacting your corporate culture or is it impairing you?
Our Solution To Learn...
* What it takes to be an emotionally intelligent leader
* To
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From California Peer Support Association
California Peer Support Training Week


...al who understands the personality traits of an emergency responder and the trauma they deal with each day; how to best respond to issues of substance abuse, grief, marriage and family conflicts, alcoholism/ addictions, and suicide.
Target Audience: Peer Support Personnel and Supervisors.
Administrative Info: You must sign in for each portion of the training conference that you attend or
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Basic Peer Support Training




This is a 16 hour, 2 day class
Topics that will be presented are:
Introduction to Peer Support
Setting up your program
Listening Skills
Confidentiality
Critical Incident Stress Management
Role of the Mental Health Professional
Grief, Bereavement, & Loss
Depression
Marriage & Family Issues
Addictions
Suicide
Taking care of you
Individuals can expect to take away from
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From Advanced Concepts
Security +
...security policy.
monitor the security infrastructure.
respond to network attacks.
respond to software-based attacks.
Course Content
Lesson 1: Identify Security Threats
Topic 1A: Classify Network Attacks
Topic 1B: Classify Software-Based Attacks
Lesson 2: Harden Internal Systems and Services
Topic 2A: Harden Base Operating Systems
Topic 2B: Harden Directory Services
Topic 2C: Harden
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From AJ Novick Group
Anger Management Classes





... Classes?
* Learn how to recognize and appropriately respond to normal angry feelings
* Learn how to improve judgment and impulse control as well as manage stress and anger more effectively
* Experience less conflict with teachers, parents, family members, co-workers and corporate management
* Increase your capacity to create positive outcomes in your relationships with others
more...
From Orange Co CPR
First Aid


Heartsaver First Aid $55 with Book/$40 without book. The Heartsaver First Aid course provides training in basic first-aid procedures including the first-aid skills recommended by OSHA in a format that can be delivered in a single day. It also offers elective modules in environmental emergencies.
Its highly effective video-based-instruction format enables students to experience case-based
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From infySEC
Ethical Hacking Course






...ng in an organization identifies the attacks and how they respond.
- Live demonstration on how attacks, vulnerabilities and defensive method can be done Network layer to Application layer.
- LIVE Attack vectors demonstration covering various Operating system including Windows, LINUX, etc.
- LIVE demonstration on how data can be recovered from the infected system and restore business systems.
more...
From Knowledge Source Inc
Agile Project Management Introduction
...volving teams. This workshop teaches you how to adapt and respond to all of these challenges within your software projects.
Software Projects Require More Than Traditional Project Management Skills
This workshop focuses on bringing non-traditional methods to bear within your software projects. With projects consistently failing at a +60% level for the past 10 plus years, ita s clear
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From Management Training Systems, Inc.
Organizational Change Transition and Innovation
The process of organizational change and how employees react to and implement changes is key to an organizationa s success. A vital part of the plan must include how the organization will meet the emotional and psychological needs of the people involved in the change process. Employees may respond to change and transition in a variety of ways. Understanding how possible responses affect
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From Culture Dynamics
Speak it Right



a Those who speak do not know, those who know do not speaka ...A Confucian Proverb.
Do you know that communication is not about what you said but what you heard? It is not direct but indirect and it does not necessarily result understanding. The key is whether you can communicate effectively.
One of the benefits of living today is the technology and wealth of media we have to help us to
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From Management Training Systems, Inc.
Creating a Resilient Organization




...ination, before we realize we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us totally unprepared to handle to the crisis of the situation.
What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we
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From Learningminds!
Communicating for Results
...nd feelings also enables you to listen empathetically and respond to others positively.
Effective communication is a genuine connection with your boss, employees, colleagues, friends, customers and family members through an equal exchange of information, ideas, thoughts and feelings. It is a connection that ensures successful growth and results, both at work and in your personal life.
more...
The Service Culture
...te a high energy, positive environment where team members respond to each other honestly and respectfully, taking difficult conversations in stride
* Inspire others by turning routine encounters into memorable events
* Harness the power of attitude to unleash your potential by looking for the best in any situation
* Get things done in an atmosphere that fosters joy, productivity and
more...
From Pocono Mountains Regional Emergency Services Training Academy
EMS in Self-Defense and Use of Restraints
...mergency Medical Services (EMS) providers every time they respond to a call. Attacks can come from a violent patient, an angry bystander or an upset family member.
While most attacks are not life threatening, the risks of serious injury are obvious and unpredictable. All Emergency Responders, including Ambulance, Fire, Dive, Rescue and Fire Police personnel, should know how to avoid an
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From Affinity Consulting and Training Group
Improving Personal Listening



Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.
more...
From Mechatronics International
Project Risk Management
Project Risk Management is an important segment of project management. It is mostly treated with ignorance and less attention. Project Risk Management provides footprint to perceive, analyze and respond to Project Risks in a structured and coordinated way.
Project Risk Management is constituent part of project planning. According to PMBOK (Project Management Body of knowledge) early anticipation
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From Case Western Reserve University - Executive Education
Communication Strategies for Women in Leadership Nov 9, 2011
There is tremendous complexity of communication across genders. When it comes to the high-stakes games of senior management, women's communication strategies must be both sophisticated and flexible. This practical and incisive course, based on research and the experiences of working women, describes the fundamental differences in the ways women and men think. It also explores how these differences
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From Private Equity International (PEI Media)
Restructuring in Leveraged Portfolio Companies Corporates Zurich October
...s experience, offers a practical template on how to respond to the issues they are likely to face.
A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course is highly practical and interactive, involving: case studies, group work, exercises and presentations, designed to ensure you and your colleagues at
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From PI ETA Consulting Company
Negotiation Strategies for Managers

Highlights
* Know when negotiating is the correct method to use for conflict resolution
* Recognize negotiating opportunities and how to exploit them
* Gain confidence when conducting negotiations
* See negotiating as an enabling and not a denial process
* Understand the steps in the negotiating process and how to use them to manage a negotiation
* Use and respond to the most
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From CPR Heart Training
Heartsaver AED
This class is designed for employee training at companies, corporations, businesses or other entities.
For employees and/ or designated first responders who have a duty to respond to a cardiac emergency because of job responsibilities.
This course is for:
Laypersons, general public, business and industry, day care workers, police, security guards, airline personnel, personal trainers,
more...
From Indian Institute of Emergency Medical Services
Advanced Cardiovascular Life Support ACLS Certification from American Heart Association
Advanced Cardiovascular Life Support Provider Course (ACLS)
Course Description:
The American Heart Association's Advanced Cardiovascular Life Support course is totally redesigned for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. Through the ACLS course, providers will enhance their skills in the treatment of the adult
more...
From Maritime Anti-Piracy Consultancy
Maritime anti-piracy training
The Maritime Anti-Piracy Consultancy is a new consultancy company to give masters, crew members and ship owners inside knowledge and training about how to recognize a pirates attack group (PAG), where do they operate, how they operate, what to do by a real piracy attack and how to prevent a boarding and successful hijack of the vessel by pirates, with simple but effective low cost means.
This
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From High Technologies Solutions
ERP Technical - Functional Training at Noida
...resight to identify new opportunities, and the agility to respond to changing business realities. And they gain the functionality in the SAP software to optimize operations, and resources to extend best practices to the entire value chain.
In short: SAP runs (almost) all aspect in the management and control of modern companies.
SAPs perhaps most important benefit, seen from the customer
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From Affinity Consulting and Training Group
Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth


...gned to help people understand that how they perceive and respond to events is their choice.
This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over four million people worldwide have taken this program, and many describe it as life altering. People of different cultures, occupations, and ages have journeyed together
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From Governors, LLC
Board Directors Maturity Program - Adaptability
Maintain a positive outlook; resist stress and work constructively under pressure; respond resourcefully to change and ambiguity.
more...
From Live to Learn
DiSC Behavioural Styles







How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity?
You can start by administering the DiSC Classic Profile to the people in your organization.
The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and
more...
Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
more...
Time Management





... ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to meet individual needs.
The Time Mastery Profile is a unique tool
more...
Coping & Stress


To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave.
The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas:
more...
From Affinity Consulting and Training Group
Building Bridges to Understanding: Discovering the Power of Diversity



Businesses and corporations, both large and small, seek employees who have knowledge,
practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of
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From Koenig Solutions
Koenig Now Offers Training on EC-Council Certified Incident Handler
... designed to provide the fundamental skills to handle and respond to the computer security incidents in an information system.
The ECIH Training course addresses various underlying principles and techniques for detecting and responding to current and emerging computer security threats.
Students will learn how to handle various types of incidents, risk assessment methodologies, and
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From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option
...rns within verbal and non-verbal communication and how to respond with purpose and persuasiveness. It draws on elements of Linguistics, Logic, Psychology, Sociology and Hypnosis.
The methodology of NLPa has since its beginning been used in almost every area of human actions and behavior and is still growing in popularity.
Key Benefits:
* You will have a conscious choice over what
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From Dr Rick Goodman
Winning Strategies for Dealing with Difficult People
This program is designed to provide participants with skills, tech niques and strategies to professionally and confidently deal with dif ficult people and situations, whether this involves an aggressive client or customer, or, an abrupt or discourteous employer or employee.
What Youa ll Learn
-The role of power, structure and tension in relationships
Conflict or compromise -
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From The London First Aid Training Company
Emergency First Aid at Work EFAW
...as developing the underlying knowledge enabling people to respond quickly and confidently when someone is injured or taken ill at work.
Course Content & Learming Outcomes:
Understand the role of the first aider including reference to:
Administer first aid to a casualty who is unconscious (including seizure)
The importance of preventing cross infection
The need for recording incidents
more...
From POWER Optimism, LLC
Theres No Such Thing as Difficult People



...seven common troublesome behaviors and how to effectively respond, the best practices for exerting influence, and five practical strategies to neutralize negativity and choose beneficial reactions.
Didactic, handouts, large and small group discussion, experiential, and role-play will be used in this training.
The training is customized for each client. Continuing education credits have
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From The Koenig Group
Training for the Newly Appointed Sales Manager
...u maximize the skills of each team member? And how do you respond to your managera s demands?
In this two day seminar attendees will gain a foundation of critical-to-success management skills...from proven communication techniques...to interviewing tools that ensure the most appropriate salesperson is hired...to establishing an effective training program...to a six-step coaching
more...
From Koenig Solutions
MCITP SharePoint Administrator 2010
Microsoft SharePoint 2010 makes it easier for people to work together. SharePoint 2010 delivers a powerful, easy-to-deploy infrastructure that can help you make your company more productive. Flexible deployment options let you customize the system so that people can do their jobs effectively in a secure environment. Plus, with centralized administration and management features, you can be
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From The Koenig Group
Managing Conflict in the Workplace
...ne gets verbally abusive during confrontation
a How to respond when others try to drag you into an argument you dona t want to be part of
a Recognizing when its better not to confront
Effectively Managing Your Anger a and That of Others
a Basic must-know facts about anger
a Anger management made easy: A 4-stage response to anger
a How to get your point across without
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From Dhaewood Aviation Business School
Airline Customer Service
...e, skills and customer service attitude to anticipate and respond to the problems which customers inevitably face.
Designed for
All customer contact staff including:
Ticket office, reservations, check-in, traffic, operations, baggage service and information desks
cargo reservations and receiving
Public relations and sales support personnel
Flight attendants
Course Content
Better
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From Hrd200 Consulting Group, Llc
Workplace Diversity



By the end of this workshop, you should be able to:
a Explain the definition, terms and history of diversity
a Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
a List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
a Use active listening skills to receive
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From Stephen Lloyd Training
The Copywriter
...and in junk mail. Most of it we ignore, but some of it we respond to. Why do we react to those few messages in a million? The answer is that they combine the five principles of effective copywriting. On this course you will learn how to apply these principles to make your own copy clear and compelling.
Along the way you will discover why a Brigadier's campaign slogan lost him the Brazilian
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From Cascade Training Center
First Aid CPR and AED Training
...cognizing illness/ injury, how to activate 911/ emergency responders, and to provide basic care by individuals in our community or workplace until 911/ emergency responders arrive.
The AHA Heartsaver courses are designed for workplace safety training. To ensure quality, Heartsaver courses are delivered by certified Instructors that follow high operational standards, resulting in
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ACLS Advanced Cardiac Life Support
The American Heart Association's Advanced Cardiovascular Life Support course is totally redesigned for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. Through the ACLS course, providers will enhance their skills in the treatment of the adult victim of a cardiac arrest or other cardiopulmonary emergencies. ACLS emphasizes the
more...
From Businessfruit
Think on Your Feet
Think on Your Feet ® is the globally acclaimed workshop that trains you to organize and present your ideas FAST.
Who is it for?
Managers, diplomats, executives and other professionals whose effectiveness depends on reaching others through the spoken word.
What business issues will we address?
Think On Your Feet ® is a practical, intensive workshop on speaking and presenting your
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From The Knowledge Academy
Prince2 2009 Foundation Practitioner
...ives of a project and the essential adjustments needed to respond to changes in the environment
Subjects covered
The following subjects will be covered during the course:
a Relationship between the Business Case, programmes and the project.
a PRNCE2 Principles - Continued business justification, Learn from experience, defined roles and responsibilities, manage by stages, manage by
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From blsinstructors and company
Basic Life Support Training Instructors & Company
... Standard(29/CFR 1910.1030) promulgated by OSHA.
First Responder:
Entry level EMS provider trained to current State of Louisiana standards.
First Responder Refresher Courses
Emergency Medical Technician Basic Refresher Courses
Emergency Medical Technician Retraining:
Preparing the EMT student for testing of the State of Louisiana standards.
CPR Instructor Course:
With
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From CPR First Aid Training of Ohio
American Heart Association Heartsaver First Aid
For those who have a duty to respond to a first aid or cardiac emergency because of job responsibilities or regulatory requirements.
The Heartsaver First Aid Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Course content includes General Principles, Medical Emergencies, and Injury Emergencies. Optional topics include CPR and AED, and
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American Heart Association Heartsaver CPRAED
The Heartsaver AED Course teaches CPR, AED use, relief of choking in adults and children, and infant CPR and relief of choking, and use of barrier devices for all ages.
For those who have a duty to respond to a cardiac emergency because of job responsibilities or regulatory requirements.
more...
From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals
...he term "flex" comes from the idea that to understand and respond to others, one must adapt or "flex" his/her approach to meet the communication needs of others.
Powerful Communication Skills for Health Care Teams helps staff to:
Improve relationships get along better with others
Improve communications - allows better use of available time:
Studies have shown that up to 42% of a
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From Training Connection
Communication Training
...
Unit 6: Communicating with Customers and Vendors
Respond to customer complaints
Reject a vendor contract without rejecting the vendor
Address a complaint to a vendor
Unit 7: Organizational Culture
Determine the nature of organization culture
Use the cultural network to your advantage
Identify the elements of physical culture that affect interpersonal
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Customer Service
...vice
Build rapport and communicate with customers
Respond to customers and exceed their expectations
Unit 2: Customer service skills
Develop customer service skills
Provide high quality customer service
Solve customer service problems
Unit 3: Customer Management
Managing dissatisfied customers
Handle angry customers
Work with upset customers
Unit
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Sales Training
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
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From blue concept training
Lone worker training
Examples of lone workers and roles that this training is suitable
Visiting clients homes.
When having to deny people money, claims advisors can risk conflict and physical injury.
Engineers go into lonely places (e.g. blocks of flats to do routine maintenance).
Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,
more...
From Victor Martinez Reyes
Winning Negotiations


... the processes, will also provide the necessary skills to respond appropriately to specific situations and will let you see behind your experience to new ways of defining goals, strategies and tactics. It will improve your performance and also protect you.
Who should take the training?
Every person in-charge of dealing with other people for getting things done should learn how to negotiate
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From The Enfys Acumen
Ideas Powerhouse





To enable team members to respond creatively to organisational and external challenges and generate fresh ideas to motivate themselves, the teams they belong to and their clients or service users.
more...
From Arcadia Alive Ltd
Handling Conflict on the Phone



This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.
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From CDI College of Business Technology & Healthcare
Personal Support Worker
... will have the skills to effectively identify and quickly respond to the needs of clients in the following settings: long-term care facility, home health care agency, retirement home, hospice, and group home.
Some career opportunities include:
Personal Support Worker
Personal Care Attendant
Resident Care Aide
Nursing Assistant
The Hamilton City Centre Campus offers the Personal Support
more...
From American IT
Fundamentals of Network Security
...to identify security threats and vulnerabilities and help respond to and recover from security incidents. This course will cover security concepts that are prerequisites for attending other Microsoft Official Curriculum (MOC) courses for security specialists and help prepare students for the CompTIA Security+ exam. This course has been approved as CompTIA Authorized Quality Curriculum (CAQC)
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From General Physics (UK) Ltd
Root Cause and Decision Analysis

The four processes taught are: 1. Concern Analysis. 2. Problem Solving (root cause analysis). 3. Decision Making. 4. Planning. Each will significantly improve participant capability to work for continuous improvement. Participants will learn how to break complex situations into separate issues, target high priority problems for containment and correction and perform a detailed problem solving
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From Corporate Education Group
Developing Java Web Services
...ill proceed to use the Java APIs to develop servlets that respond to SOAP/HTTP messages.
The course then moves to high-level services: component-based development using the Web Services Description Language (WSDL) to define interoperable messaging models and the Java API for XML-Based RPC (JAX-RPC) to automate the SOAP messaging for remote procedure calls between objects. JAX-RPC
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Updating Your Database Administration Skills to Microsoft SQL Server 2005
...filer to monitor SQL Server 2005. ? Use DDL triggers to respond to DDL events. ? Use event notifications to respond to database events. ? Query SQL Server metadata.
Module 5: Maintaining Databases and Indexes
This module explains the tools and utilities in Microsoft? SQL Server? 2005 that can help you implement database maintenance plans, manage database indexes, and tune databases.
more...
From Blueprint Intelligence IT Training
Positive and Effective Conflict Management Skills (for the workplace)

...ur promotional chances at work?
o Find yourself unable to respond to the anger of other people?
o Find it difficult to deal with difficult people?
o Let people take advantage of you and your good nature?
o Feel trapped in a seemingly irresolvable conflict at work?
o Become easily angered as you deal with or interact with difficult people?
o Overreact, lose face and make a difficult situation
more...
From The Lausanne Training and Development Group
Exemplary Customer Service


...es
Understand your Personality Style and that of Others
Respond Effectively to Specific Customer Behaviors
Build Ongoing Trust with Repeat Customers
Use e mail that motivates the customer
Enhance the Listening Skills to reduce Negative Responses
Manage a Variety of Customer Satisfaction Scenarios
Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques.
Audience:
Anyone
more...
From Corporate Education Group
Designing Security for Microsoft Networks
... about auditing and creating procedures to direct how you respond to security incidents. After completing this module, you will be able to design an audit policy and an incident response procedure.
Lessons
Introduction to Auditing and Incident Response Designing an Audit Policy Designing an Incident Response Procedure
Lab A: Designing an Incident Response Procedure
After
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Installing Administering and Configuring Microsoft Windows XP Professional
...ktop customization policies, and use Remote Assistance to respond to remote requests for help.
Lessons
Configuring User Desktop Settings Configuring System Settings Managing User Profiles Using Remote Administration Using Remote Assistance in Windows XP Professional
Lab: Using Remote Assistance to Configure a Computer Running Windows XP Professional Computer
After
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Listening to Influence Getting More Out of Conversations
...s. But few know how to really listen - to focus, receive, respond to, retain and retrieve vital information. Now get more benefit - and less frustration and disappointment - from business interactions. Learn to bar distraction, increase response and feedback, and remain fully "present." This hands-on workshop takes you beyond listening's importance, nature and understanding- function to develop
more...
From Kirk Miller & Associates, Inc.
Customer Service at Its Best

...ness. Customer service comprises not just the ability to respond to customers when they have questions, but also the ability to make it convenient and desirable to do business with you.
We believe that seminars, workshops and skills training should be interesting and inspiring, and should include practical examples that can be applied for immediate results. We break information down into
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From Simply Effective --> Results!
Who is the Emotional Manager of your Office? It must be you.


.... That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and leaders like you.
Through compassion, appreciation, forgiveness and intuitive understanding, a leader of a group or organization can discover new possibilities to make every situation or relationship workable. Just as parents are
more...
