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From Lorman Education Services
Basics of Colorado Water Law instructor led training ...out deep groundwater. You'll get an inside look at how to respond to confusing issues surrounding water decrees and rights. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Get a one-of-a-kind briefing on groundwater - Grasp the key essentials of administering,  more...
Teacher Appraisals and Dismissals instructor led training ...her misconduct. You'll also get an inside look at how to respond to confusing issues surrounding off-duty conduct. Take advantage of this opportunity to make sure your school stays current and stays out of trouble. Register today! Benefits for You - Avoid the hotbed of legal issues related to teacher dismissals - Expand your radar to account for teacher tenure rights - Find out what you need  more...
Negotiating, Documenting and Enforcing Arkansas Leases instructor led training Discover how to avoid the pitfalls of residential and commercial leases. Register today for this informative seminar and get critical insight on negotiating, documenting and enforcing leases in Arkansas. You'll find out what you should include in the lease to avoid problems down the line - such as rent and security deposit details, and what happens in case of default. Gain a better understanding  more...
The Uniform Commercial Code Article 9 Update instructor led training ...lateral descriptions. You'll get an inside look at how to respond to confusing issues surrounding perfection forms. This seminar is presented by experts who practice revised Article 9 law in the trenches every day of their professional lives. Take advantage of this opportunity to get clarification on the rules so that secured lending can be safe and profitable for your business. Register  more...
Teacher Appraisals and Dismissals instructor led training ...ng dress codes. You'll also get an inside look at how to respond to confusing issues surrounding off-duty conduct. Take advantage of this opportunity to make sure you - and your teachers - stay current and stay out of trouble. Register today! Benefits for You - Avoid the hotbed of legal issues related to teacher dismissals - No-nonsense tips on litigating teacher appraisal issues - Properly  more...
Construction Management/Design-Build instructor led training ...bout risk management. You'll get an inside look at how to respond to confusing issues surrounding LEED® certification. We'll show you how to overcome any obstacles you may encounter - including cost and scheduling issues. Whether you are new to your field or have years of experience, you'll walk away with the ability to confidently handle every challenge you face. Benefits for You - Discover  more...
Managing Challenging Behaviours for Students With Autism Spectrum Disorders instructor led training ...ial. Attend this seminar and find out how to prevent and respond to challenging behaviours presented by students with autism spectrum disorders. You'll learn about theory of mind and how it relates to core diagnostic features of ASD. You'll also discover how sensory processing challenges may affect behaviour and hear effective strategies for supporting the sensory needs of children with ASD.  more...
Construction Insurance, Bonding and Liens instructor led training ...a mechanics lien law. You'll get an inside look at how to respond to confusing issues surrounding bond claims. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll walk away with the ability to confidently handle every construction insurance challenge you face. Sign up today! Benefits for You - Ease your insurance worries with the help of our expert  more...
Collecting Construction Payments instructor led training ...t extras and changes. You'll get an inside look at how to respond to confusing issues surrounding mechanics liens. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Avoid potholes on the road to success in collecting money for your work - Increase your mechanics  more...
Covenants Not to Compete instructor led training ...idential information. You'll get an inside look at how to respond to confusing issues surrounding e-discovery. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Grasp the key essentials of the law of restrictive covenants in employment and sale of business  more...
Breaking Down the Short Trial Program instructor led training ...bout judicial ethics. You'll get an inside look at how to respond to confusing issues surrounding short trial mediation. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Hear the commissioner's perspective on short trial procedures - Ease your worries concerning  more...
Mitigation of Damage to Structures Adjacent to Construction Sites in Urban Environments instructor led training ...out building damages. You'll get an inside look at how to respond to confusing issues surrounding insurance and notification requirements. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting the job done with minimal risk. Register today! Benefits for You - Avoid - or mitigate - common  more...
Avoiding Common Problems in Real Estate Transactions instructor led training ... about due diligence. You'll get an inside look at how to respond to confusing issues surrounding lease documents. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll acquire the shrewd wisdom and good judgment necessary to succeed - no matter what challenges arise. Don't miss this opportunity to learn to navigate the complex issues surrounding real  more...
Training for Supervisors: How to Limit Liability for Employment Issues instructor led training ...operational expertise, but also the ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may not have received similar training in their personnel-related responsibilities. This seminar will provide you with tools  more...
Low-Impact Development and Storm Water Management instructor led training ...impact water quality. You'll get an inside look at how to respond to confusing issues surrounding the implementation of LID. Take advantage of this opportunity to make sure you stay current on the latest LID and storm water management issues in Virginia. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Grasp the key essentials of low-impact development  more...
Historic Preservation: Easements, Tax Incentives and Other Considerations instructor led training ...about tax incentives. You'll get an inside look at how to respond to confusing issues surrounding easements. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Tips on using the tax credit program as a design and planning tool - Ease your worries concerning historic  more...
Four Most Common Injuries in Workers' Compensation instructor led training ... Register today and you'll get an inside look at how to respond to confusing return-to-work issues. Take advantage of this opportunity to make sure you keep your company current and injury-free. Benefits for You - Insight on the latest in carpal tunnel treatment - Avoid the hotbed of legal issues related to occupational disease and work-related accidents - Find out what you need to know  more...
HIPAA Audits instructor led training ...k effect - are you still compliant? Discover how to best respond to HIPAA investigations and audits, and how to reduce the likelihood of fines. Stop wondering if your organization is compliant - know that it is. Register for this seminar today! The lack of case law - along with uncertainties in the interpretation of HIPAA regulations - has left many people worried about the risks and costs of  more...
Media Relations for Government Officials instructor led training ... with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues. Attend this seminar and you'll get perspectives on dealing with government officials and private industry using hypothetical situations and different exercises. Don't miss this timely opportunity to ask  more...
Gaming Law instructor led training ...itle 31 and Title 26. You'll get an inside look at how to respond to confusing issues surrounding new games and equipment. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Skillfully maneuver through gaming licensing requirements - Ease your worries concerning  more...
Workplace Privacy and Human Rights instructor led training ...nternet surveillance. You'll get an inside look at how to respond to confusing issues surrounding employee medical information. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for handling any privacy and human rights issues you encounter. Sign up today! Benefits for You - Tips on balancing your employees' privacy against  more...
Tax Issues for Technology Companies instructor led training ... and local tax nexus. You'll get an inside look at how to respond to confusing issues surrounding property tax and margin tax. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for getting results - and getting ahead. Benefits for You - Revamp how you approach state and local tax nexus questions - Tips on designing  more...
Not-For-Profit Organizations instructor led training ...ernance. Register today and get an inside look at how to respond to confusing issues confronted by not-for-profit organizations today. Take advantage of this opportunity to make sure you stay current and stay out of trouble. Benefits for You - Avoid employment law liability - get tips for personnel management - Get strategies for protecting your nonprofit tax status - Learn about qualified  more...
Payroll Management instructor led training Benefits Are you tangled in a web of confusing payroll laws? In today's competitive environment, the ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount. You must stay current on the latest laws and trends - including Employment Standards Act issues - to keep labour costs down and consistent with legal requirements. Attend this  more...
Understanding the Current CGL Policy instructor led training ...ndent counsel issues. You ll get an inside look at how to respond to confusing issues surrounding supplementary payments. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead. Benefits for You Determine who can be insureds or additional insureds Interpret the 10 crucial issues in  more...
Remedies to the Top Mistakes Committed by IEP and Section 504 Teams instructor led training ...s with special needs. You ll get an inside look at how to respond to confusing issues surrounding the relationship between state discipline statutes and special education provisions. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results. Benefits for You Appropriately identify children with disabilities  more...
Employee vs. Independent Contractor: Making the Distinction instructor led training ...e Classification Act. You ll get an inside look at how to respond to confusing issues surrounding government audits and lawsuits. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead. Benefits for You Grasp the key essentials of the new Employee Classification Act test Avoid the  more...
Risk Transfer Provisions: The Hidden Traps in Construction Agreements instructor led training 5 Risk Transfer Issues in Contracting - Tucked away in today s construction agreements is a number of risk shifting provisions. All too often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these  more...
Construction Litigation instructor led training ...wner, contractors, architect and engineers to foresee and respond to these pitfalls determine whether the project is an overwhelming success or an unmitigated disaster. Attend this seminar and get valuable tips on how to recognize, avoid and resolve common pitfalls and protect your rights along the way. Register today to make sure you know how to address the problems that often arise make  more...
Motion Law From Basic to Advanced Procedures instructor led training ...paring for an appeal. You ll get an inside look at how to respond to confusing issues surrounding ethics and civility between lawyers. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead. Benefits for You Find out what you need to know about class certification and preliminary  more...
Top 9 Issues in Insurance Coverage instructor led training ...ions about bad faith. You ll get an inside look at how to respond to confusing issues surrounding assignment of insurance policies and coverage of environmental claims. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You ll hear proven techniques for getting results and getting ahead. Benefits for You Hear an in-depth discussion of hurricane and  more...
From Oranet (pvt) Ltd
R12 Oracle Advanced Supply Chain Planning Fundamentals instructor led trainingworkshop / seminarcomputer lab ...e organization plans. They resolve exception messages and respond to recommendations. * Review plan results * View data and model the supply chain * Resolve exception messages * Create advanced supply chain plans * Respond to recommendations Learn To: * Model supply chains * Generate plans * Use the Planner Workbench * Filter and execute  more...
From Pitman Training Centre London
Time Management Seminar ...achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 299. 00 pp. Book Now! Call 020 7025 4700 This seminar is a must if you often find yourself working late, and is ideal for those who are often late for meetings and occasionally miss deadlines. It is also valuable for anyone who  more...
From A2Z Security Group
Training the Conflict Management Trainer instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...
From Mitchell Phoenix
Securing the Future instructor led trainingstudy at homegroup study and discussioncourseware ...e This programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness. Throughout each seminar, delegates learn to connect the long-term goals of the  more...
From Contacts Plus
Crisis Management instructor led trainingworkshop / seminar ...ication and effective execution. In this course, youa ll respond to crisis in a deferent and efficient way. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the elements and Steps to crisis management. Identify Crisis management team definition. Learn Crisis management team responsibilities. Recognize  more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women instructor led traininggroup study and discussionworkshop / seminar ...t of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful. This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness  more...
Customer Service instructor led traininggroup study and discussionworkshop / seminar Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make  more...
From LifeSavers of America
HeartSaver CPR Course instructor led trainingbookPractice-While-Watching Video Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements. Course teaches Adult/ Child CPR With Mask, & Adult/ Child Choking. Optional Modules: Infant CPR With Mask, Infant Choking This course is instructor led, with video learning and hands-on skills training segments. Course identifier: LOA-HS-CPR Group discounts  more...
HeartSaver CPR with Infant CPR Course instructor led trainingbookPractice-While-Watching Video Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements. Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking; Infant CPR With Mask; & Infant Choking. This course is instructor led, with video learning and hands-on skills training segments. Course identifier: LOA-HS-CPR-INFANT Group discounts available.  more...
HeartSaver AED with Infant CPR instructor led trainingbookPractice-While-Watching Video Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements. Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking; Adult/ Child AED; Infant CPR With Mask; & Infant Choking. This course is instructor led, with video learning and hands-on skills training segments. Course identifier: LOA-HS-AED-INFANT Group discounts  more...
HeartSaver AED with CPR instructor led trainingbookPractice-While-Watching Video Designed for those who have a duty to respond to a cardiac emergency because of job responsibility or regulatory requirements. Course teaches Adult/ Child CPR With Mask, Adult/ Child Choking & Adult/ Child AED Optional modules: Infant CPR With Mask; & Infant Choking. This course is instructor led, with video learning and hands-on skills training segments. Course identifier: LOA-HS-AED  more...
HeartSaver First Aid instructor led trainingbookPractice-While-Watching Video ...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; & Injury Emergencies. Optional Modules available: Environmental Emergencies; Adult/ Child CPR; AED use; & Infant  more...
HeartSaver First Aid with CPR Certification instructor led trainingbookPractice-While-Watching Video ...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; & Adult/ Child CPR. Optional Modules available: AED use; & Infant  more...
HeartSaver First Aid Course with All Modules instructor led trainingbookPractice-While-Watching Video ...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; Adult/ Child CPR; AED use; & Infant CPR. Course identifier:  more...
HeartSaver First Aid with CPR & AED Course instructor led trainingbookPractice-While-Watching Video ...respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Includes: Basic First Aid; General Principles; Medical Emergencies; Injury Emergencies; Environmental Emergencies; Adult/ Child CPR; & AED use. Optional Modules available: Infant CPR  more...
HeartSaver Pediatric First Aid Course instructor led trainingstudy at homebookworkshop / seminarPractice-While-Watching Video ...igned for those involved in child care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; & Adult/ Child AED. Optional  more...
HeartSaver Pediatric First Aid with Infant CPR Course instructor led trainingbookPractice-While-Watching Video ...igned for those involved in child care who have a duty to respond to a first aid or cardiac emergency because of job responsibillity or regulatory requirements. Course teaches how to manage illness and injuries in a child until professional help arrives. Includes: Pediatric First Aid; Asthma Care Training for Child Care Providers; Adult/ Child CPR With Mask; Adult/ Child AED; Pediatric First  more...
From SETTEC
Negotiation Skills group study and discussioncourseware The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and answer written  more...
Successful Sales Performance and Account Management group study and discussioncourseware The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and  more...
Emotional Intelligence group study and discussioncourseware The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange  more...
From Meirc Training and Consulting
Advanced Selling Strategies - Selling and Marketing instructor led traininggroup study and discussioncoursewareworkshop / seminar ...Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based  more...
Advanced Selling Strategies instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...
From Last Minute Training
Outlook and Time Management Busy people who need to communicate effectively and manage their time well can use MS Outlook to define tasks accurately, process incoming information efficiently, manage schedules and projects, and create and respond to e-mail with greater confidence.  more...
Adobe Flash CS3 Level 2 As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe ® Flash ® CS3 using ActionScripta . The site you create will pull data from external sources, so it will  more...
Systems Integration Project Management - nexient In this 3 day course you'll learn how to plan, estimate & organize system integration efforts, manage the implementation of complex system interfaces, assess & respond to the risks inherent in integration projects & more.  more...
Systems Integration Project Management 3 day course In this 3 day course you'll learn how to plan, estimate & organize system integration efforts, manage the implementation of complex system interfaces, assess & respond to the risks inherent in integration projects & more.  more...
Logical Data Modeling 3 day course Learn How to: Create logical data models to define business and project requirements Explain the purpose, importance, and uses of logical data modeling in the requirements gathering process Describe the elements of data flow diagrams and its relationship to logical data models Explain a logical data model to stakeholders Apply logical data modeling to the overall software development life  more...
Outlook 2007 Mail Advanced Are you typing the same information at the close each of your mail messages? Do you want to mark messages to remind yourself to follow up on them? Want a quick way to inform people when you are out of the office and unable to respond to e-mail messages?  more...
Outlook 2003 Mail Advanced Are you typing the same information at the close of each of your mail messages? Want to mark messages to remind yourself to follow up on them? Want a quick way to inform people when you are out of the office and unable to respond to e-mail messages?  more...
Outlook 2003 Managing Multiple Calendars Mailboxes Have you been asked to help schedule and respond to meeting requests on someone else's behalf? Do you want to give someone else permission to create and modify calendar entries, mail messages, and other Outlook items for you? etc.  more...
From DW Associates Pte Ltd
RE-inventing Leadership & Corporate Entrepreneurship instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...e 1. Understanding leadership principles, myths, and respond to change. 2. Empowering leadership - eighteen ways to lead. 3. Four lessons from winners and losers. 4. Entrepreneurship the difference between a manager and an entrepreneur. 5. Teamwork and teams. Managing relationships. 6. Getting the right results. Searching for and building competitive advantage. 7. Strategic  more...
How skillful leaders develop winning competitive strategy and respond to change? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...skillful leaders develop winning competitive strategy and respond to change? Liberating talent and build winning team. Creativity and innovation are born of tension, passion, and conflict. Seminar Introduction ==================== Leaders need to view their staff as partners rather than subordinates, recognizing and liberating their talents. There has been emphasis on creativity  more...
Dare to be different Be enthusiastic Keep doing it ...ility to keep having them as the competition innovates to respond to your moves. Creative and ideas are not an option for companies any more. They are must-haves. Is your company up to the challenge? Creative Learning Is Fun and Exciting. This is LIFE! Leaders, therefore, must be more creative than most, and creativity is largely discovery, a push into the unchartered and the  more...
How to bridge the gap between corporate leadership and entrepreneurial leadership instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ers and entrepreneurs? 4. Understanding leadership and respond to change. 5. Looking at the organization in new and creative ways. The good to great culture. 6. Overcoming common organizational barriers. Let your creative ideas flow. 7. Innovation framework. 8. The seven laws of marketing. 9. Developing innovative products and services. 10. Brainstorming techniques.  more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days ... the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service Reps. The Solution Using a variety of interactive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to  more...
Selling Smarter Today's top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller. This one-day workshop will help you develop those skills, enabling you to sell smarter.  more...
Adobe Flash CS3 - Level 2 As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe Flash CS3 using ActionScript . The site you create will pull data from external sources, so it will respond  more...
Critical Elements of Customer Service ... the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff reliable? Do they deliver what they promise? Are your customer service managers managing the a critical elements of customer service?a This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen  more...
Coping With Stress Home and Work Are you looking to find balance and greater satisfaction in both your personal and professional lives? Are you feeling the pressure that today's fast paced, ever-changing environment is putting on you? This workshop explores coping and stress in four key life areas: Personal, Work, Couple and Family. High performance no longer means putting work ahead of everything else. Stress is neither good or  more...
Time Mastery & Personal Effectiveness workshop / seminar Location: Ottawa Date: 2008-03-11 List Price: $349 Offered Price: $279.00 Seats Available: 2 Learning Objectives: Develop your personal action plan for long term success. Learn how to improve overall team performance. Identify your time-management strengths and opportunities for improvement. Learn how to develop a Can Do attitude. Learn valuable goal-setting techniques. Learn how to  more...
From DJH & Associates Consulting
How to Become a Successful Supervisor ...ms within onea ™s department. Supervisors today must respond to the external environment that continuously changes. Personal values and the things that are rewarded will have a profound impact on subordinates and the overall organization. a How to Become a Successful Supervisor", was created with the frontline supervisor in mind. It is a five-day interactive workshop designed to  more...
From Vstep
Emergency Response Teams Training instructor led traininggroup study and discussionself directedworkshop / seminar ...respond to an incident, what is prior to know before arriving and how can you fight an incident properly with the available materials. For the incident response teams that are able to face a various amount of situations anytime, anywhere training is needed. Different kind of training methods are important. Practical training where you practice in-real-life to extinquishe fires or saw of a  more...
From Centre for Creative Thinking
Conflict Management ...he critical skills so that we are in a better position to respond to conflicts we face in our work environment. This highly interactive course being a skill focused will include a range of role plays and group discussions that will help participants to understand the various aspects of conflict. At the end of the workshop participants will be able to: a Identify and eliminate trigger  more...
From Texas Heart CPR Training
CPR Classes instructor led trainingDVD ...nize emergencies such as sudden cardiac arrest and how to respond to them. Intended Audience: for certified or noncertified, licensed or nonlicensed, healthcare providers, such as: EMT Technicians, physician's assistants, respiratory, physical and occupational therapists, medical or nursing students, medical school residents and fellows. Heartsaver CPR: This course is for all  more...
From GR Healthcare Training
CPR First Aid AED for Daycare Providers Baby Sitters workshop / seminar First Time or Renewal Courses: CPR, First Aid, AED for Daycare Providers & Baby Sitters. We are approved by the Michigan Bureau of Children and Adult Licensing to provide adult, infant, and child CPR and/ or First Aid training to child care providers and caregivers because of our status with the AHA & the Emergency Care and Safety Institute. (1973 PA 116) Certified Trainers That Come to You  more...
From Personal Mastery Training and Consulting Solutions
EMOTIONAL INTELLIGENCE 2 day programme Emotional intelligence is at the heart of Self Leadership and good relationships are essential within any organisation. Employees who can manage their own emotions and respond to the emotions of others make better decisions, get the job done more effectively and build relationships with internal and external clients.  more...
From Target Learning
Target Management: Leadership by Design (4, 6, 8 or 12 Hours) instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminarSeminar ...bal-oriented manager (in the same situation) would likely respond to the employee's request, but may procrastinate returning to the initial project (global thinkers like starting new projects, but dislike finishing old projects). Participants of this seminar will learn how to: * Identify the strengths and weaknesses of their employees * Delegate tasks to ensure efficient use of time &  more...
Target Listening - Listen, Learn & Remember instructor led trainingstudy at homeself directedworkshop / seminarSeminar In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify the true intentions of speakers to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations *  more...
From PERCON The Strategic Interveners
Feedback Skills instructor led traininggroup study and discussionworkshop / seminarkinaesthetics Improved interpersonal skills essential for developing feedback To make them aware about the importance of listening for evolving feedback skills To understand the importance of feedback through Inter-rater reliability in performance assessment and the skills involved Assessment of Feedback Skills Improving resilience through introspection How to respond to critical feedback  more...
From Leaders Workshop
Effective Communication Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked  more...
From TrainSmart, Inc.
Influencing Corporate Culture ...orm into one that is more productive, dynamic and able to respond quickly to market demands? * Do you know how to get management and employees working together in a partnership to create a more successful business? * Are you impacting your corporate culture or is it impairing you? Our Solution To Learn... * What it takes to be an emotionally intelligent leader * To  more...
From Skills Matter
Martine Devos Agile Project Management Workshop ...volving teams. This workshop teaches you how to adapt and respond to all of these challenges within your software projects. Software Projects Require more than traditional project management techniques This workshop focuses on brining non-traditional methods to bear within your software projects. With project consistently failing at a +60% level for the past 10 plus years, it's clear that  more...
From California Peer Support Association
California Peer Support Training Week instructor led traininggroup study and discussionworkshop / seminar ...al who understands the personality traits of an emergency responder and the trauma they deal with each day; how to best respond to issues of substance abuse, grief, marriage and family conflicts, alcoholism/ addictions, and suicide. Target Audience: Peer Support Personnel and Supervisors. Administrative Info: You must sign in for each portion of the training conference that you attend or  more...
Basic Peer Support Training instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer This is a 16 hour, 2 day class Topics that will be presented are: Introduction to Peer Support Setting up your program Listening Skills Confidentiality Critical Incident Stress Management Role of the Mental Health Professional Grief, Bereavement, & Loss Depression Marriage & Family Issues Addictions Suicide Taking care of you Individuals can expect to take away from  more...
From Advanced Concepts
Security + ...security policy. monitor the security infrastructure. respond to network attacks. respond to software-based attacks. Course Content Lesson 1: Identify Security Threats Topic 1A: Classify Network Attacks Topic 1B: Classify Software-Based Attacks Lesson 2: Harden Internal Systems and Services Topic 2A: Harden Base Operating Systems Topic 2B: Harden Directory Services Topic 2C: Harden  more...
From AJ Novick Group
Anger Management Classes instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussione-bookbook ... Classes? * Learn how to recognize and appropriately respond to normal angry feelings * Learn how to improve judgment and impulse control as well as manage stress and anger more effectively * Experience less conflict with teachers, parents, family members, co-workers and corporate management * Increase your capacity to create positive outcomes in your relationships with others  more...
From London Financial Studies
Asset Allocation and the Business Cycle coursewareworkshop / seminarcomputer lab ...ram will provide an understanding of how bonds and stocks respond to changes in the economy and economic policy. Participants will learn how different asset classes behave over the long term and during the economic cycle. They will learn how to recognize the phases of the cycle and to assess the risks approaching turning points. John's hugely popular 2009 book "When Bubbles Burst" will be  more...
From Boson Training Inc.
IPS Training instructor led trainingcoursewarecomputer lab Securing Networks Using Intrusion Prevention Systems (IPS) v6. 0 is an update to Securing Networks Using Intrusion Prevention Systems (IPS) v5. 0. IPS is a five-day, instructor-led, lab-intensive, task-oriented course that teaches the knowledge and skills needed to design, install, and configure a Cisco Intrusion Protection solution for small, medium, and enterprise networks. The course covers  more...
From PowerSuasion Incorporated
The Writers Decisions featuring the PowerSuasion Assessment instructor led trainingon-line e-learning cbt (computer based)group study and discussiontrain the trainer ... today's world of email overload, getting your readers to respond is a daily challenge. Also, when your readers do read your email, it must have focus, clarity, and brevity to make sure you get the results you want. Designed for the busy leader and professional, this seminar focuses on writing strategies that you can use to make your emails, letters, and reports effective. In other words,  more...
From Spectrum Training Services
Consultancy Skills for Training and Development Professionals instructor led traininggroup study and discussioncoursewareworkshop / seminarIn House ...d change and complex problems. Increasingly customers are responding by expecting training consultants to respond quickly with practical, creative options that provide quality and are cost effective. This course will help develop confidence in working with clients at all levels. It will enable HR and training consultants to raise their profile, extend their skills and make a real difference  more...
From in_cr_ove
Hoist the innovation flag to harness the change wind instructor led traininggroup study and discussionbookworkshop / seminar Human beings when faced with a challenge, respond differently. Some respond with fear, some with depression, some with aggression & some with innovation. The first three are the denial modes, while the 4th is the proactive response. When we unleash our creative juices in a difficult situation, we look for opportunities, hitherto hidden. This training workshop is designed to trigger this  more...
From Financial Training Associates Ltd
LEVERAGED FINANCE MODEL BUILDING WORKSHOP - THREE DAYS instructor led traininggroup study and discussion ...ress and how key financial ratios and bank covenant tests respond with a change in circumstances. Detailed modelling work: as part of their work on this course delegates a build upa an integrated financial statement model for a business that has taken on debt as part of a recent transaction. a At the end of the course participants will have a record of their own work and a permanent  more...
From E-Tek Computer Training
Adobe Flash CS3 Level 2 instructor led trainingcoursewarebookcomputer lab Course Description As a web developer, you want to create engaging experiences for the visitors to your sites. Thus far, you have probably created straightforward HTML or Flash files with simple animations using prebuilt components. In this course, you will create rich Internet applications with Adobe Flash CS3 using ActionScripta . The site you create will pull data from external sources,  more...
From Learningminds!
The Service Culture ...te a high energy, positive environment where team members respond to each other honestly and respectfully, taking difficult conversations in stride * Inspire others by turning routine encounters into memorable events * Harness the power of attitude to unleash your potential by looking for the best in any situation * Get things done in an atmosphere that fosters joy, productivity and  more...
Communicating for Results ...nd feelings also enables you to listen empathetically and respond to others positively. Effective communication is a genuine connection with your boss, employees, colleagues, friends, customers and family members through an equal exchange of information, ideas, thoughts and feelings. It is a connection that ensures successful growth and results, both at work and in your personal life.  more...
From Governors, LLC
Board Directors Maturity Program - Adaptability Maintain a positive outlook; resist stress and work constructively under pressure; respond resourcefully to change and ambiguity.  more...
From Pocono Mountains Regional Emergency Services Training Academy
EMS in Self-Defense and Use of Restraints ...mergency Medical Services (EMS) providers every time they respond to a call. Attacks can come from a violent patient, an angry bystander or an upset family member. While most attacks are not life threatening, the risks of serious injury are obvious and unpredictable. All Emergency Responders, including Ambulance, Fire, Dive, Rescue and Fire Police personnel, should know how to avoid an  more...
From Spectrum Training Services
Real Optimism instructor led traininggroup study and discussioncourseware ...er, choose how you feel about these things, about how you respond to a range of situations. So let s explore and identify how you can keep your attitude as positive as possible Course Objectives: By the end of the course, delegates will: Control the link between physiology and their state Identify their strengths achievements needs and demands Develop reframing techniques to manage  more...
From Management Training Systems, Inc.
Creating a Resilient Organization on-line e-learning cbt (computer based) ...ination, before we realize we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us totally unprepared to handle to the crisis of the situation. What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we  more...
From Wintrac Inc.
IBM Lotus Notes 8 Mail and Calendars The IBM? Lotus Notes? 8: Mail and Calendars course is for a new user of Notes 8 and assumes no experience with Notes or any other email application. The topics covered are the critical skills you need to create, send, and respond to email in Notes, maintain a list of contacts, as well as schedule appointments and meetings You can get a complete list of other Desktop Application Software  more...
XML Presentation This two-day module presents various techniques for presenting XML documents in a web browser. First, Cascading Style Sheets (CSS, mostly level 1, some level 2) are applied to XML documents directly. Then students learn some basic XPath and XSLT to make transformations to HTML in the browser. Simple XLinks are studied, with hands-on exercises, and extended XLinks are discussed and a non-working  more...
From First Aid Ottawa
Emergency First Aid ...The course covers skills needed to recognize, prevent and respond to cardiovascular emergencies for Adults, CPR Level A, C or HCP and other topics such as choking, airway and breathing emergencies, and prevention of disease transmission. About this course a 6. 5a 8-hour course with flexible scheduling options a 3-year certification (or as legislation dictates) in Emergency First  more...
From Wintrac Inc.
Lotus Notes 7 Advanced Messaging and Calendar ...can select when you send mail. You will learn new ways to respond to messages you receive and establish Mail Rules to automatically process incoming messages. Because Mail is a key business application, you will learn how to archive important messages. You will learn how to configure your Calendar and about the advanced options you can select when scheduling Appointments and creating To  more...
From The Knowledge Academy
Prince2 2009 Foundation Practitioner ...ives of a project and the essential adjustments needed to respond to changes in the environment Subjects covered The following subjects will be covered during the course: a Relationship between the Business Case, programmes and the project. a PRNCE2 Principles - Continued business justification, Learn from experience, defined roles and responsibilities, manage by stages, manage by  more...
From blsinstructors and company
Basic Life Support Training Instructors & Company instructor led training ... Standard(29/CFR 1910.1030) promulgated by OSHA. First Responder: Entry level EMS provider trained to current State of Louisiana standards. First Responder Refresher Courses Emergency Medical Technician Basic Refresher Courses Emergency Medical Technician Retraining: Preparing the EMT student for testing of the State of Louisiana standards. CPR Instructor Course: With  more...
From CPR First Aid Training of Ohio
American Heart Association Heartsaver First Aid For those who have a duty to respond to a first aid or cardiac emergency because of job responsibilities or regulatory requirements. The Heartsaver First Aid Course teaches how to manage illness and injuries in the first few minutes until professional help arrives. Course content includes General Principles, Medical Emergencies, and Injury Emergencies. Optional topics include CPR and AED, and  more...
American Heart Association Heartsaver CPRAED The Heartsaver AED Course teaches CPR, AED use, relief of choking in adults and children, and infant CPR and relief of choking, and use of barrier devices for all ages. For those who have a duty to respond to a cardiac emergency because of job responsibilities or regulatory requirements.  more...
From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals ...he term "flex" comes from the idea that to understand and respond to others, one must adapt or "flex" his/her approach to meet the communication needs of others. Powerful Communication Skills for Health Care Teams helps staff to: Improve relationships get along better with others Improve communications - allows better use of available time: Studies have shown that up to 42% of a  more...
From Training Connection
Communication Training computer lab ... Unit 6: Communicating with Customers and Vendors Respond to customer complaints Reject a vendor contract without rejecting the vendor Address a complaint to a vendor Unit 7: Organizational Culture Determine the nature of organization culture Use the cultural network to your advantage Identify the elements of physical culture that affect interpersonal  more...
Customer Service computer lab ...vice Build rapport and communicate with customers Respond to customers and exceed their expectations Unit 2: Customer service skills Develop customer service skills Provide high quality customer service Solve customer service problems Unit 3: Customer Management Managing dissatisfied customers Handle angry customers Work with upset customers Unit  more...
Sales Training computer lab Sales Training - Chicago Sales Training Course http://www.trainingconnection.com 1. Sales Fundamentals (1 day) 2. Professional Selling over the Phone (1 day) - Onsite training only 3. Sales Management (1 day) - Onsite training only Sales Fundamentals ($295 2 AMC Movie Tickets) What you will learn To implement a sale process Understand client's  more...
From blue concept training
Lone worker training workshop / seminar Examples of lone workers and roles that this training is suitable Visiting clients homes. When having to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict,  more...
From Victor Martinez Reyes
Winning Negotiations instructor led trainingworkshop / seminarSimulations and games ... the processes, will also provide the necessary skills to respond appropriately to specific situations and will let you see behind your experience to new ways of defining goals, strategies and tactics. It will improve your performance and also protect you. Who should take the training? Every person in-charge of dealing with other people for getting things done should learn how to negotiate  more...
From Live to Learn
DiSC Behavioural Styles instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedDVDworkshop / seminartrain the trainerblended learning How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity? You can start by administering the DiSC Classic Profile to the people in your organization. The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and  more...
Adventures in Attitude instructor led traininggroup study and discussionworkshop / seminartrain the trainer Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others. This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and  more...
Time Management instructor led trainingon-line e-learning cbt (computer based)self directedworkshop / seminartrain the trainerblended learning ... ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to meet individual needs. The Time Mastery Profile is a unique tool  more...
Coping & Stress instructor led trainingworkshop / seminartrain the trainer To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave. The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life areas:  more...
From The Enfys Acumen
Ideas Powerhouse instructor led traininggroup study and discussionself directedcd romworkshop / seminartrain the trainer To enable team members to respond creatively to organisational and external challenges and generate fresh ideas to motivate themselves, the teams they belong to and their clients or service users.  more...
From Arcadia Alive Ltd
Handling Conflict on the Phone instructor led traininggroup study and discussioncoursewareworkshop / seminar This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone. This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion.  more...
From Affinity Consulting and Training Group
Building Bridges to Understanding: Discovering the Power of Diversity instructor led traininggroup study and discussionworkshop / seminarDiscovering Diversity Profile Businesses and corporations, both large and small, seek employees who have knowledge, practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of  more...
Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth instructor led traininggroup study and discussionworkshop / seminar ...gned to help people understand that how they perceive and respond to events is their choice. This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over four million people worldwide have taken this program, and many describe it as life altering. People of different cultures, occupations, and ages have journeyed together  more...
Improving Personal Listening instructor led traininggroup study and discussionworkshop / seminarSelf-assessment Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.  more...
From CDI College of Business Technology & Healthcare
Personal Support Worker instructor led training ... will have the skills to effectively identify and quickly respond to the needs of clients in the following settings: long-term care facility, home health care agency, retirement home, hospice, and group home. Some career opportunities include: Personal Support Worker Personal Care Attendant Resident Care Aide Nursing Assistant The Hamilton City Centre Campus offers the Personal Support  more...
From American IT
Fundamentals of Network Security instructor led training ...to identify security threats and vulnerabilities and help respond to and recover from security incidents. This course will cover security concepts that are prerequisites for attending other Microsoft Official Curriculum (MOC) courses for security specialists and help prepare students for the CompTIA Security+ exam. This course has been approved as CompTIA Authorized Quality Curriculum (CAQC)  more...
From General Physics (UK) Ltd
Root Cause and Decision Analysis instructor led trainingtrain the trainer The four processes taught are: 1. Concern Analysis. 2. Problem Solving (root cause analysis). 3. Decision Making. 4. Planning. Each will significantly improve participant capability to work for continuous improvement. Participants will learn how to break complex situations into separate issues, target high priority problems for containment and correction and perform a detailed problem solving  more...
From The Career Center
CompTIA Security+ Certification instructor led training Security+ Certification is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It is also the main course you will take to prepare for the CompTIA Security+ examination. In this course, you'll build on your knowledge with computer hardware, operating systems, and networks as you acquire the specific skills  more...
From Expanding Thought
Targeted Breakthrough Thinking instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges? If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking. Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches  more...
From The Career Center
JavaScript instructor led training ...ructures. Write the JavaScript code to swap images that respond to a mouse click, display images that correspond to the mouse rolling over a link, and automatically cycle through a series of images to create a Web page slide show. Write the JavaScript code to change the style and positioning attributes of Web page elements, while a page is loaded in either browser. Prerequisites :  more...
From Boston University Corporate Education Center
Developing Java Web Services instructor led training ...ill proceed to use the Java APIs to develop servlets that respond to SOAP/HTTP messages.  The course then moves to high-level services:  component-based development using the Web Services Description Language (WSDL) to define interoperable messaging models and the Java API for XML-Based RPC (JAX-RPC) to automate the SOAP messaging for remote procedure calls between objects.  JAX-RPC  more...
Updating Your Database Administration Skills to Microsoft SQL Server 2005 instructor led training ...filer to monitor SQL Server 2005.   ? Use DDL triggers to respond to DDL events.   ? Use event notifications to respond to database events.   ? Query SQL Server metadata.   Module 5: Maintaining Databases and Indexes This module explains the tools and utilities in Microsoft? SQL Server? 2005 that can help you implement database maintenance plans, manage database indexes, and tune databases.  more...
From Blueprint Intelligence IT Training
Positive and Effective Conflict Management Skills (for the workplace) instructor led trainingInstructor led training session ...ur promotional chances at work? o Find yourself unable to respond to the anger of other people? o Find it difficult to deal with difficult people? o Let people take advantage of you and your good nature? o Feel trapped in a seemingly irresolvable conflict at work? o Become easily angered as you deal with or interact with difficult people? o Overreact, lose face and make a difficult situation  more...
From The Lausanne Training and Development Group
Exemplary Customer Service instructor led traininggroup study and discussionRole Plays, simulations, exercises ...es Understand your Personality Style and that of Others Respond Effectively to Specific Customer Behaviors Build Ongoing Trust with Repeat Customers Use e mail that motivates the customer Enhance the Listening Skills to reduce Negative Responses Manage a Variety of Customer Satisfaction Scenarios Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques. Audience: Anyone  more...
From Boston University Corporate Education Center
Designing Security for Microsoft Networks instructor led training ... about auditing and creating procedures to direct how you respond to security incidents. After completing this module, you will be able to design an audit policy and an incident response procedure. Lessons Introduction to Auditing and Incident Response   Designing an Audit Policy   Designing an Incident Response Procedure   Lab A: Designing an Incident Response Procedure After  more...
Installing Administering and Configuring Microsoft Windows XP Professional instructor led training ...ktop customization policies, and use Remote Assistance to respond to remote requests for help. Lessons Configuring User Desktop Settings   Configuring System Settings   Managing User Profiles   Using Remote Administration   Using Remote Assistance in Windows XP Professional   Lab: Using Remote Assistance to Configure a Computer Running Windows XP Professional Computer After  more...
Listening to Influence Getting More Out of Conversations instructor led training ...s. But few know how to really listen - to focus, receive, respond to, retain and retrieve vital information. Now get more benefit - and less frustration and disappointment - from business interactions. Learn to bar distraction, increase response and feedback, and remain fully "present." This hands-on workshop takes you beyond listening's importance, nature and understanding- function to develop  more...
From Kirk Miller & Associates, Inc.
Customer Service at Its Best instructor led traininggroup study and discussion ...ness. Customer service comprises not just the ability to respond to customers when they have questions, but also the ability to make it convenient and desirable to do business with you. We believe that seminars, workshops and skills training should be interesting and inspiring, and should include practical examples that can be applied for immediate results. We break information down into  more...
From Simply Effective --> Results!
Who is the Emotional Manager of your Office? It must be you. instructor led trainingstudy at homegroup study and discussion .... That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and leaders like you. Through compassion, appreciation, forgiveness and intuitive understanding, a leader of a group or organization can discover new possibilities to make every situation or relationship workable. Just as parents are  more...
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