Recognizing and Responding to Signals of Violence Course description -- The anger and violent feelings that are becoming all too common in children have resulted in public tragedies throughout the nation. Everyone is asking, `How could this happen here?` and `How could it have been prevented?` Unfortunately, these incidents will probably continue. However, there are usually advance warning signs of a child`s potential to carry out violent acts. more...
Sales Buyer-Focused Selling The Selling Process: Buyer-Focused Selling, is the third of sixteen courses in this curriculum. After the completion of this course you will be able to respond effectively to buyers at each stage of a sales interaction and identify categories of buyer needs. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line more...
Getting Started--The Administrative Support Professional The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This more...
Interpersonal Communication Effective Communication ... based on network structures. Respond effectively to receiver feedback. Reduce verbal and non-verbal interference Improve organizational communication. Audience This course is for managers and employees who want to improve their communication skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE more...
HAZWOPER: Identifying Hazardous Materials Over 70,000 chemicals are used by industry. Some 15,000 chemicals are made in industrial laboratories on a large scale today, and between 500 and 1,000 new chemicals are introduced each year. This purpose of this training is to prepare workers by providing the information necessary to help those persons involved in hazardous materials to be able to respond effectively to any emergency. Delivery more...